Rooftop Gardens in Norwich

4 guests for New Year's Eve event, food pre-ordered. They had a reduced cocktail menu to avoid long delays which worked pretty well. Food really good, very well presented. Good value for NYE event.

Solid 3. Nice place and decor. Food was okay, but serving wine in a wet wine glass is not what you would expect in a quality establishment.

Poor service, pre booked dinner for a table of 20 for a 40th birthday at 6.30. Starters took ages come out, 8 main plates come out and we had to chase 3 times for the rest of the food which was being only just being cooked by the chefs. No one checked food order or if we needed anything no condiments given either.

Attended a group Christmas party. The food was hot and nice....which is often not the case with large catered events. Plenty of staff on hand.

Went for a friends birthday celebration. Pre-ordered food but took over an hour to arrive and when it did they'd run out of all the dessert options we had placed. Admittedly they gave us brownie for free but other elements are not up to scratch either. They say they have a disabled friendly badge, however going as a disabled user I experienced the lift to get into the building in the first place was out of order (I'm told this isn't a new thing) and the disabled access toilet was out of order so had to descend a flight of stairs to stand in line in a normal queue for the ladies. Poor show really.

The venue is 5 out of 5 but this is a restaurant so will be rated as such. The food is appaling. We came as a party of 12 and each meal was either over cooked, bland or just disgusting (most people had 3 courses). The food has never been great here but it has gotten progressively worse and worse. We waited over an hour for our table. We did get our bill reduced which is the only saving grace here. Waited half an hour for drinks which did or did not turn up.. depending on who was serving us. Overall this is a good drinks only venue but need a kitchen overhaul and if you're tempted to eat here.. just don't. The experience ruined our night to say the least.

Limited vegetarian options otherwise great and really helpful friendly staff

Great location with views of the cathedral. Pleasant atmosphere, friendly helpful staff and good food with a wide range of options.

It has a nice atmosphere for a drink but I would not recommend eating here. The bar staff were attentive but the food was not good plus expensive

The restaurant is a lovely place with a beautiful atmosphere, EVIE tended to our table and she was lovely. Food was a little bit disappointing, we got sweet potato and chickpea something and it was undercooked

If you like your roast dinner cold, this is an excellent venue! We went for a family roast and when our meal arrived it was cold. Nobody came to check on us and ask if our meal was ok. My pot of tea was brought out with no sugar or spoon, so I ended up stirring it with my fork. Then at the end when the bill was brought over, nobody asked if we enjoyed our meal. We emailed in to say that we didn’t enjoy our visit/experience and that it our food was served cold but nobody replied. Hence the negative review today. They have had an opportunity to rectify this and now I won’t be returning ever again, I’m not impressed. We used to eat here quite regularly. What a shame.

had steak was incredible, ordered rare but got med rare, this was not a negative as the fat became this beautiful beef crackling. chips are fluffy and crisp, perfectly well done. service was incredible, never a moment we felt abandoned but also we did not feel swamped either. views and atomosphere where incredible. the brownie with black forest ganache was simply the best i have eaten. soft and melt in your mouth with a lovely tart brandy soaked cherry. Our waiter was friendly and welcoming, a great trip and worth coming to norwich for this restaurant alone. treat yourself this place rocks!!!

It was the dinner from hell. Absolutely outstandingly terrible service. My husband and I were there to celebrate 2 years of marriage and honestly this dinner ruined my whole day. Firstly we were greeted with incompetent waiters who completely neglected us the whole night, while they were busy serving the table next to us who had come in an hour after us. We had already had 2 drinks each, as well as starters, and had to ask not once, not twice but FIVE TIMES for our APPETISER plates to be taken, whereas the couple next to us had been approached about 10 times within this time and were already on desert even though we had just ordered our mains. Will definitely not be going again, and I don't recommend you do either.

Enjoyed evening drinks and cocktails. The atmosphere was relaxed and The surrounding were beautiful. Service is always impeccable. Thoroughly enjoyed our evening

Had a terrible experience here. We were a family out for a special occasion. We sent back 4 dishes where the meat was overcooked and hard. We were told they cook in batches due to the volume of people. I've never heard of a restaurant not cooking from fresh and have eaten around the UK in multiple locations. The most disappointing moment was the server swearing at my partner. I've never seen such horrid behaviour and needless to say I'd pick somewhere like weatherspoons instead!

Fish was not good overdone all other meals good

Lovely restaurant, cocktails were nice. got heaters outside and i definitely was not cold, if anything i was boiling!! decent selection of drinks. didn’t try the food but saw some good past and looked lovely. the place is a little hard to find. not much advertising outside the building. you’ll need to go up a lift to floor 6 to find it. overall a nice experience

One of my most visited restaurants in Norwich, always a great time, the location especially the seats outdoors are great even if the restaurant is on top of an office block! The food is always great, always accommodating staff as well, cannot fault it!

Went to rooftops for dinner and drinks. The food was incredible we both had the pork belly and it was done to perfection. The service and the atmosphere was also top level, could not fault a thing !!!!

Our waiter (Mira) was one of the most friendly people I have met in a long time. 1st class service. We decided to order some food in my personal opinion it could have been presented a lot better. It was poor, to say the least. With having a small menu, it should be perfect. The plate itself was far too big for the quantity of food. Whoever decided to season the chips went over board with the salt, I do like more salt than most, but that was ridiculous! The cocktail was perfect. I would go again, just for drinks. There is a small carpark on the ground £2. All evening.

Fantastic service, great food, relaxed atmosphere, great views

Delicious food and service was outstanding.

Even though middle of Oct it was lovely to sit outside on the rooftop terrace which was plenty warm enough with the outside heaters. Service very good. Food on the whole very good and well priced for the quality and portion sizes. Only disappointment is that once we got home and reviewed the bill, we saw we've been charged for a glass of white port which was given as an alternative to red port which was out of stock, and so were told would be 'on the house'.

Great vibe and atmosphere with a nice view of the city. Food is great and tastes really good for the pricing. Restraunt staff very professional and helpful. This is a nice place to celebrate special occassions and life milestones like engagements and anniversaries, or even just fot a date night. Highly Recommend

this place was outstanding, excellent service all the way. amazing views at night. exceptional food, we defintely reccommed the halloumi fries and the steak. it was averaged price, espescially the set menu. the man in the suit called David, he was very kind and presentable, checked on us all night, made sure our plates were taking and it would make sure that we had everything. and one of the waitress called Amber, when we sat down, the first thing she did was fill up our water and she also checked on all the way though the night. she was amazing waitress. we are defintely coming back. we will defintely reccomened this place to other people.

Great place with excellent views. The food is also very good along with the service which we couldn't fault. Would definitely recommend to anyone visiting this city which we did last weekend. The roast dinner on Sunday was spot on.

We had a fabulous time tonight on my daughters hen do, my 3 daughters and I had a lovely meal, they had some drinks,and it was made special by the lovely attendants ADRIAN and MIRA. they were great and really made the evening great. Fabulous. Thanks.

Very happily surprised at the quality of food and great service. Far exceeded all expectations. Food was excellent and the atmosphere was very cool. Definitely a go-to place

The mocktail I had was very sweet The food was well presented and the views good if overcast. The high lights were the bottle of Lebanese wine and the cheese board.

Never been to Rooftop. Certainly won’t be going again. Service was terrible. Cutlery was missing. They didn’t know what flavour the jam was. To many things to list.

6th October 2024, again Fantastic place, great views of Norwich, delicious meal, really good service, would recommend to everyone. Thank you to the Roof Top team!

Sadly our experience was fairly average, hence the 3*. We had prebooked just for drinks on the outdoor terrace, we were taken to our table and then left there - no further service, no menu, no indication of where we should order. My partner managed to wave down a waiter who was walking around nonchalantly and said we would probably have to order inside as he didn’t think the outdoor bar was ready yet (even though there were quite a few outdoor tables already taken and a huge party of about 15 people). He then walked off and went to flirt with a two women at a table and ignored all the other tables. The menu we got wasn’t put together properly, with paper coming out, some of the menu was duplicated and half of it missing. We ordered some cocktails which to be honest were quite expensive for what they were, and I’ve had a lot better. We sat outside for probably 30 minutes to an hour, in which during that time someone kept turning the music up and then down again and back and forth. Sometimes it would be at a good level, then it would be turned up to deafeningly loud. In the end we asked to move inside because we couldn’t hear ourselves, and the heaters were so far away from our table, it was too cold. They seem to be so overstaffed, with many not actually doing anything. We saw some waiters play fighting each other, or others walking around slapping each other on the butt right in front of customer tables, it was really unprofessional. We ordered more drinks, and watched them being made and then left on the side for 10 minutes whilst staff mingled around the bar ignoring all the drinks left there. Whilst the decor inside is nice, and ambience is good, I wouldn’t come back. Service was poor, drinks are overpriced, and we didn’t try the food but some of the other reviews seem to suggest it’s also very overpriced for what it is.

Very disappointed, had a meal booked here this evening, one of the main courses didn’t turn up, waited over 10 mins for it to arrive whilst everyone on our table had theirs, when it did eventually arrive it was cold! The food was tasteless, very much of a Wetherspoons standard. Looked like the manager was too busy arranging furniture to come over and take the time to apologise for the issues. Looked like the type of place to fit as many diners in the building as possible but then not give the quality of care to customers. Over priced for what it is. Will not return!

Love this place.friendly staff, good food with vegetarian choices. View probably best in the daytime.

Really nice restaurant ate outside but didn't even notice the cold as they had really good heating. Servers were quick and attentive. Food was really good and out quickly after order. Good sized portions for price

Always a lovely location. Ordered the seafood sharing platter and fed back suggestions: You need to give more than two pieces of bread on a sharing platter. Additional bread supplied was stale and returned. No butter provided for bread. Only one sauce, for the squid. Suggest a dill and horseradish mayo too so this dish isn't so dry. A scattering of capers would be nice! Not a lemon wedge in sight. The samphire was great quality. This dish could be elevated so easily, it was a bit meh.

A great experience from the start to finish service was spot on, even with bad weather a beautiful spot to eat, Food was very good, mains were really well balanced, critically I felt salt& pepper squid and Korean pork starters could be reworked to really lift the standard

Wow! The service and cocktails at the Rooftop are stunning! The menu has some great drinks to choose from but if there’s too much choice- Archie is happy to step in and give a fantastic recommendation! He made my partner and I several amazing cocktails, each better and more suited to us than the last, all while having a fantastic conversation and making us feel at home! This was made all the more special after we were greeted and seated by Amber at the door- another welcoming and kind face The staff went above and beyond while being super friendly and the drinks were to die for! Would highly recommend to anyone looking for a fun and relaxing date night

Rooftop Garden Norwich I haven’t done a review in a while soo here it goes On a work trip in Norwich and decided to try out a recommendation from my Hotel receptionist and she said try the Rooftop Garden. Reservation was made and ooff I went. The restaurant is located on the 6th floor of the Union building. You take the elevator up in the lobby and when you come out the lift the entrance is on the right. Greeted nicely by receptionist host and taken to your table. Waiter was lovely and asked about allergies which of course as always seafood and shellfish so recommended the foods that are lower risk of cross contamination. In the meantime, I thought I’d try a new mocktail so went for a Virgin Pornstar Martini (rating 1/5) wasn’t my favourite Starter Korean Pork Belly with sesame aioli and Parmesan,made different by the chef which was really nice of him.. see picture no Parmesan and no sesame.. It was extremely spicy and y’all know I don’t like overly spicy food. I like to enjoy my food without a runny nose haha. Asked for some garlic butter and it took at 20:00 and by 20:17 I was still waiting and the pork was getting cold.. I guess il soldiered on. The garlic butter arrived 20:19… whoop but it was just oil lol made it a little bearable (Starter Rating 2.5/5) too spicy for my palette, if you like spicy then yeah it’s nice Main course - Pork Belly, burnt apple puree, hassle back potatoes, confit carrot, buttered greens, bacon butter sauce. The main was good, didn’t taste the bacon in the butter but I have to say out of all the pork belly I have had this was a good one (Main rating 3.5/5) Overall the service was 5/5 Atmosphere was 4/5 Food rating 6/10 Next time I’m up this way I was try something else and update my rating. Until next time

Dreadful Service and Food was not good. The venue was the best bit.

Tasty food, nice view, lovely staff!

To my partner there for her birthday the staff are so nice and the meals we had is to die for 10 out of 10 for the chef and the people who run it recommend it to any one

Always a lovely place to go for a special occasion

Fantastic place with great views

Amazing. Amazing welcoming staff , great atmosphere/music, lovely view, great food, overall beautiful ! Recommend highly

What a fabulous place, fantastic views of Norwich. Lovely staff, great food made it a perfect place to be on a gorgeous sunny day in August.

My first visit to the Rooftop Gardens, possibly my last. We'd booked our table for 1 pm, arriving a few minutes early. Our drinks order was taken very quickly, food order soon after that and then the waiting began, My friend and I had only ordered small plates, hallumi fries and the smoked salmon pate plus a side of fries so we didn't really expect to have to wait 45 minutes to be served, especially galling when other patrons who had arrived after us were being served main meals. Food was fine but just underwhelming. As for the stunning city views...fine if you're looking towards the cathedral but the other side is overlooking derelict buildings and run down areas. All in all, had a good time because of the company I was in but I couldn't recommend it.

Lovely food, and the service was fantastic, very attentive.

Really great place and food. Would recommend

Just went for drinks. Great vibe and beautiful views.

Place looked very good from the reviews we checked out before going. The view is great and the service was excellent however the food was disappointing. I paid £15 for a tiny amount of cauliflower and quinoa and my friends had the vegan burger and fries which they said was OK. I would say on a hot summers day/night it would be great to go for drinks here for the view and vibe but the food is underwhelming and overpriced.

We have been here before so knew what to expect. View is of a city so all roof tops and cathederal, very intersting. Staff friendly and helpful.We are use to London prices so felt the priceses for the meal good. We had a 3 course meal, wine,and cocktail and cost £60 each which we felt was very resonable. Food had different sauces and vegatables and we enjoyed it.

What once was my favourite restaurant in Norwich has sadly gone downhill over the last year, unfortunately now not somewhere I will be looking to return. Have tried to give it the benefit of the doubt and had a few meals and an afternoon tea experience within the past year. Food was extremely average for the cost. Previously I didn’t mind the cost as it really was worth every penny. But they seem to have changed the menu and quality, both not in a good way, but kept higher prices, and sadly it isn’t worth it. Visited recently for an afternoon tea experience with my family, and the waiter kept calling us ‘babe’ and ‘love’ which I found very inappropriate. Especially as it was for my nanny’s birthday celebration and wanted her to experience the views and gorgeous setting, however she mentioned how unprofessional calling a group of ladies having afternoon tea ‘babe’ was. Was very odd. We also had pre ordered our menu, and at the table had just mentioned to the waitress about one was vegetarian (told on the phone prior) and she said they hadn’t made a note of that, so had quite a long wait. Another family asked if we could have the ham sandwiches without mustard and she mentioned they were already pre made (and tasted like they had been pre made for quite some time) but then we waited quite a long time to have it served, it didn’t make sense. Also took a long time to get cutlery/ ask for drinks etc Rooftop gardens is unfortunately not what it once was. The strange change in the social media marketing and random garage & afrobeats music events make it seem like they have gone down a completely different route, and now is not somewhere I would go for a more up market meal. It feels a bit all over the place and now not somewhere I will be returning. Would love to see it return to how it was ran & organised a couple of years back, as the string of bad reviews I have seen recently is really disappointing for those who built rooftop up to be what it once was.

Great place for some time away, but very pricey. They more cater for the rich so don't expect a good deal. But was a fun experience.

Really enjoyed the food, especially the dessert, service was great and was really nice being out on the rooftop. All round great experience.

All style no substance. It's trying to be a London rooftop bar but the aesthetic is not hitting. When we showed up they acted like we were fools for not making a reservation, only to go outside to an empty terrace (which remained empty the whole time we were there). Wine was warm. Bread we ate was stale.

Great views but food was underwhelming.

Nice resturant with inside dining and rooftop terraces. The food was well cooked and presented. The friendly, helpful staff made the evening.

Service was exceptional. Food was very poor. My rare steak was GREY in colour and chewy. And how they managed to get such little flavour from my partner's lobster is beyond me. Cocktails & desserts were delicious. Place is well decorated and well operated but the chefs need to step it up, disappointed.

The food was delicious. The server was very attentive which added to our experience, he was interested in what we'd been doing etc. We really enjoyed it

Absolutely fabulous place, once you get the lift up there from what appears to be an ordinary office block, but once you do - WOW! The views are just great. The staff were initially attentive, but once sat there appeared to be just the one waiter for our whole part of the sizeable room. He was extremely polite, attentive and professional, but just completely over-worked. This meant there were over-long delays in service. The annoying thing was that the staff on the front desk were just standing around, chatting. Management needs to re-allocate them to chip in with serving customers, to take the pressure off the poor waiter. No complaints about the food, which was of a very high standard, except the broccoli was a little al dente for my taste. Pricing is fair and reasonable. I really would thoroughly recommend Rooftop Gardens.

Funny place out off the main town drinks were expensive

I came here with my best friend for botttomless brunch yesterday. We had the absolute bestest time ever, service was amazing (David- you’re an absolute star) The drinks were fast and tasted great, the food was good, we cannot recommend it enough. The lovely staff here really made it so special for us, so attentive and funny! Constantly checking on us and topping up our drinks if we needed. We cannot wait to come back!! The music playing was so fun too, the team here are incredible. The bar staff were wonderful too. Big shout out too Mira, David, becks, Ollie, tom, Nat and Allie. Thankyou all!!!! From maddy & Sophia :)

Found strand of hair in soup ..ordered greek salad ..nothing like a greek salad my husband had burger which he only ate part of ..my husband did complain about the food to the manager which we didn't get charged..I had high hopes of this place but was so disappointed with food

I rarely leave bad reviews, but I came with my family of 5 for lunch, and everyone had a bad experience. The food quality wasn't great, overpriced, vegan burger was overcooked, pasta was over sauced, and the worst part was the service time and quality. Walked in around 1pm for our reservation, and didn't get our main order till around 2:30pm. The server took a long time to take our order and was condescending when asked about why the food was taking over 45 minutes to get served. We also had kids with us who were starving and started crying about how long the food was taking and couldn't even eat half their meals because they disliked it. We left the place around 3 pm, 2 hours later, unsatiafied with the food and service and paid 140 pounds for a bad experience. Likely won't be coming here again for main meals or with family. To be fair though, the place does have a very nice outdoor atmosphere to be enjoyed when the weather is nice. It deserves 4 stars. It's great to visit for a simple drink or pastry with friends. Otherwise, I don't recommend it for main meals and family gatherings.

Absolutely loved it here, we hadn't booked and they were more than accommodating as the staff were great. Lovely venue. The food was amazing. We shared the crispy lamb to start and then I went for the chalk stream trout for main and my partner had the pork belly. All lovely in a great rooftop location. Definitely recommend it here 😘👌

2.5 Food was decent. Nothing special but not terrible either. Cocktails poor value for money and not that great. Service was poor, slow and forgetful. Table was so rocky and took a few asks for some tissue to put under the leg. Even when it came there was no offer to fix it for us. So many times had to ask for water before it came. Seemed to be plenty of staff but so hard to catch their eye. Wrong wine served too. Final “insult” was after I left. I needed a full VAT receipt and after contacting restaurant 4 times in the space of 10 days, no one bothered to get back to me. I’m still waiting. I entertain a lot of customers in Norwich and Rooftop Gardens have ruined the chance of getting any repeat business from me.

Amazing really enjoy the evening big credits to David and Ali! Definitely coming again experience 100%

David was a lovely waiter, made the experience above and beyond.

First time ive been and the outside area and resteraunt decor are really great, not really anywhere else in norwich like it. Food was disappointing and lazy but would return just for drinks.

We were a party of 8, we'd pre-ordered our food. Service from Mira was great, and had a lovely chilled vibe. Good value for money. We will be returning.

They can really do with some umbrellas on sunny days. Other than that not bad!

Food was medioca, the crayfish was like eating rubber. If you want any condiments you'll need to ask as they won't. Over priced for the quality of food you end up with. The views are great though, shame about the food.

We had a birthday meal here, and most of us agreed we won’t be returning. The food was below average considering the hype, pre-booking, deposit, and price. As a large group, we ordered a variety of meals from different parts of the menu, including steak, lamb, seafood platter, pork, fish, and chicken. Most dishes were either overcooked, under-seasoned, or just below average and bland. The one star is for the barman, who was lovely and provided great service. However, the cocktail was average for £11. Upon arrival, we waited for eight minutes at the entrance while the manager, Liam, was on the phone, ignoring us. He did not get someone to attend to us despite being busy. Eventually, we caught the attention of another lovely waiter who assisted us. The overall service was poor, with staff not paying attention. We had to ask for basics like cutlery with dessert and for the table to be cleared by the two waitresses who attended our table. One waitress spilled something on my white jacket. They are clearly inexperienced in providing great service to a large group. We were seated near the waterfall feature, and the entire floor was soaked, which is a safety hazard. I slipped twice in my sandals, my child's shoes were soaked, a guest's dress got wet, many of our trainers were soaked, and our bags got wet, leaving us with cold feet during dinner. Birthday cards fell on the floor and got soaked. When we complained to the waitress, she quickly dismissed us, saying it had nothing to do with her and told us to speak to the manager. The manager, Liam, was rude and unprofessional, saying, "What do you want me to do? You're acting like it's me and my staff's fault. You're the only one complaining." He did not apologize for the inconvenience and was not proactive in offering any solution. However, he did go check and confirm that the floor was flooded. The waitresses knew as well, as we had mentioned it to them, but they clearly ignored it. They had switched off two of the three water features when we had arrived, indicating something was wrong. When we suggested offering a voucher due to the flooded floor, he agreed but then disappeared just before we left. We decided to leave our reviews here and advise others to avoid this place. They were pretentious but could not live up to the hype with the food, atmosphere, or service.

Fab views of the city, great cocktails and food.

Food was excellent, well presented and fresh. Service was not the best, as it was very busy; we had to wait for spoons as they weren't given out with dessert and the starters arrived before the drinks.... But the brownie and the beautiful view of the cathedral in the evening sky made up for it. The roof was open and there were heaters on after the sun went down.

Really lovely place to look at, but the rest of our experience was personally not quite there. The service was really bad, not sure if this was due to sickness or just because the amount of people. But we booked a table for 7, we were then told to wait didn’t get seated to 7:30, roles reverse we would have been refused service. Service was really struggling, the waiting staff were nice but very stressed and under a lot of pressure. Food was average, wouldn’t rant and rave about it, the burgers were good but the pasta was cold and the flavours were lost. Don’t feel the food is worth the cost. I have been to rooftop gardens in previous years and it usually is quite nice. It’s just a shame on this occasion it was pretty poor considering the quality they try to provide and strive to do.

Amazing service & food today. Me and my husband came in for our anniversary, had a wonderful roast dinner and great cocktails. Thank you to Amber & David for looking after us both. Very cheerful and professional, great team! Highly recommend, Will be back soon

Great place with very good food. Friendly staff. View amazing and atmosphere great.

Great view & ambience. Tasty food & good sized portions. Friendly staff. Would recommend.

Very overrated place full of a certain type of crowd. Other reviews seem to question the same, this is definitely not the place for a romantic meal, more for a hen or stag do. The food was very basic - a burger so dry it was inedible. You can make better food at home! Drinks extremely expensive and unusual combinations, but due to the cost you feel you can’t waste it! Toilets are a floor down which is not a problem, however they were a mess inside and not worth visiting. The waiter continuously called us ‘babe’ and ‘my love’ which made us extremely uncomfortable. I understand the need to build a rapport with your customers but please remain professional. Next time will definitely be going to one of the wonderful places in the city centre. Stay clear of this tired, overrated bar/restaurant.

Bah. What’s the point of an allowing a party of people to book at the Rood Top Gardens if you have rented the actual roof top garden to private parties? If I’d have known that I would have book at any other indoor restaurant with my 8 colleagues. Very disappointing.

The service and atmosphere are amazing. I went there on a Sunday afternoon, and I had a Sunday roast. The roast was a little bit dry, and it wasn’t what I had expected from a normal roast. Needless to say everything else was great, so I give it 4 stars.

The venue is great but unfortunately the staff, and their service is awful. Called a whole week in advance for a table of four for cocktails. When we got there one staff member told us we had a table and another told us it was a first come and first serve basis, and no tables were available. We waited for one table to become available and when it did they told us we couldn’t sit there because someone had reserved that table. Honestly, the staff were awful unapologetic and rude. They have no idea how to deliver customer service, courtesy or professionalism. £50 for four cocktails and when the waitress came and brought it to us she spilled the cocktail all over the table and on us, my friend was wearing white as it was a hendo celebration. I will never go back to this venue simply because of the unprofessionalism from the staff.

I booked a table for 18:30. Had to wait half an hour for the table as people weren't leaving and it was not ready. This was annoying. I had booked so they should have been made to leave as soon as we arrived. I also stated that this was for someones birthday. Nothing ever came regarding this. Whereas other people got a little dessert with a sparkler and got sung happy birthday. No issues with anything else other than one steak was very chewy and fatty.

I recently visited Rooftop Gardens in Norwich, and my experience was nothing short of a culinary disaster. To start, I ordered the bruschetta, which was a complete letdown. The bread was stale and hard, making it nearly impossible to chew. The tomatoes were flavorless and the entire dish was drenched in a bland, watery sauce that seemed to have no seasoning whatsoever. I've had better bruschetta at a fast-food joint. For my main course, I opted for the steak and chips, hoping for a classic, satisfying meal. What I got was a travesty. The steak was overcooked, tough, and dry, with zero seasoning. It was as if they had simply thrown a piece of low-grade meat on the grill without any care. The chips were equally disappointing – soggy, greasy, and cold. It was obvious they had been sitting out for a while before they reached my table. Hoping to salvage the evening with dessert, I ordered the chocolate brownie ice cream. This was perhaps the biggest insult of all. The brownie was hard as a rock, with an artificial, plastic-like taste that made me question if it was even made in-house. The ice cream was the only semi-decent part, but it was overshadowed by the horrible brownie. To top it off, the service was slow and uninterested. The staff seemed more concerned with chatting among themselves than attending to the customers. Overall, my experience at Rooftop Gardens was nothing short of abysmal. I would not recommend this place to anyone looking for a decent meal in Norwich. Save your money and go elsewhere

Good view of the cathedral. Nice set menu. Efficient and friendly service.

Beautiful rooftop dining areas- perfect for an afternoon beverage or meal. The menu is clearly marked for allergens and dietary restrictions. Service was slow and we asked multiple times for water refills. The salad was good but the chicken was overcooked for all orders. The 3 course menu option is the way to go.

Lovely atmosphere (this is the reason to come here). Friendly service but a little pricey

I went with a booked hen party of 9 people for afternoon tea. The table was laid for 8 people which was easily changed but teas were only catered for 8 people but charged for 9 people. We had to ask for tea and coffee to be brought to the table as didn't come. Too many scones and far too big. Dont need chees and fruit scones but i suppose theyre bulky! The sandwiches not very impressive and lacking flavour but will say the sausage rolls were delicious. Found at the end there were items added to the bill that we didn't have like expensive cocktails! Think it's expensive for what you get. I could have a nice meal out for that price. Won't be going again.

Recently visited this place for my Wife birthday… ordered their burger and chips.. the food was really bad.. just two dired beef patty with a bit of pickle for 16 pounds and load of chips..wife had caesar really plain… Ambiance is nice drinks are okay

Came here for drinks and food, waiting 20 mins, tried to talk to staff but they’re all ignoring you. Really bad service.

The service was quick and efficient because of are amazing waiter will who would regularly check to see that everything was ok for us

We recently had an evening out here with our 10 month old baby. The staff were amazing and couldn’t do enough to make us feel welcome and the food was delicious . Thank you for a great evening .

Fantastic. Highly recommended. Excellent service

Our party of 6 were booked in for 8pm, by 9:45pm we were still waiting for our main courses, having had starters in a reasonable time. When the food turned up only 1 meal was acceptable. 4 were incomplete and 1 cold. In the end the reheated meal was too dry and 1 of the 4 incomplete meals was never completed despite being asked twice. The manager changed our bill and was professional about it, which was appreciated and we thanked him, but why was he put in this position? In my view the venue needs to decide what it really wants to be because fine dining it certainly is not. The venue is nice, though sitting outside in June is very different to December. However there were at least 4 hen parties, which make considerable demands on any kitchen team due to their size, we felt that as a small group we were overlooked. I’ve been before, last time in 2022 and the experience was not dissimilar, no I didn’t book this time, I wouldn’t have. If you like people watching you’ll have a ball, selfie culture and stag/hen enjoyment galore, it’s not a place for a romantic dinner for 2! I hope the management decide what the future holds soon, or perhaps the profits are where they need to be so no changes needed.

The food was good. The waitress Amber was very helpful and friendly and went above and beyond to ensure our experience at the restaurant was enjoyable

Bee was a legend, lovely staff, lovely food and allowing us to try the soup of the day and a milkshake which is in the process, a great place for a birthday.

Been coming here many years. The food has gone downhill, after a few recent visits and bad meals, won’t be back.

Great food and service, lovely atmosphere and friendly staff. Great family meal. Thank you.