The Dessert King in Birmingham

Honestly today I ordered my dessert over the phone really good communication listened properly I missed out on delivery and I apologised to the place and the driver came even after the two deliveries and hsveia brilliant service The person at the shop offered me an ice-cream a new one as the other one wouldn't get melted and two fresh cold colds I'm really happy honestly I would definitely order every once a week as I love concrete cake 💕💖 thanks dessert king

I ordered from the restaurant and the juice was not fresh as stated in the order and was bought from the grocery store 👎🏻👎🏻

Place an order through deliveroo waited for 1 hour called and chased the restaurant to know where my order is to get to know they dont have my ordered item in stock after waiting for 1 hour. Asked them to cancel the order they didnt do it. I called again and ask whats going on and they hanged up the phone. Terrible Service only if I can give them 0 stars.

Half of my order didn’t arrive with no communication from the restaurant what so ever. Will not be ordering again

Quick service and rates are cheap taste is awesome

A couple of weeks ago my dad got us a cookie dough pie( the reason I didn’t contact u sooner was because my phone broke) and when we got it the cookie dough was as flat as a wall and the guy tricked us into just getting one instead on two of them and gave us extra ice cream which wasn’t nice without telling us about the flat cookie dough. Not a every nice place to go for cookie dough.

The buy one get one free offer is a scam. The cookie dough is so small and thin it barely covers the base of the tin it's served in, it's as thick as a sheet of paper. For the price it's unacceptable. Save yourself the trouble and order elsewhere.

ordered pancakes milshakes and cookie dough. pancakes and milshakes were alright but 2 of the milshakes were missing straws. cookie dough was hard and burnt and service was awful. took an hour and 35 minutes to come when the estimate was 45-60 minutes. however the person who we called for our order was very friendly hence the 2nd star.

Great people, geat place, great food highly recommended

ordered cookie dough 😂😂 nothing like the pictures, it was TINY, burnt and hard, no sauce and doesn’t even include the ice cream.

Best desserts so far I have tried. Very friendly staff.

Excellent service great dessert

It was a great experience. Very tasty desserts tbh. Had Oreo milkshake and a kings temptation waffle. Highly recommended. Great service as well. Thanks guys

Deserts and milkshakes were good. Great service

Top quality desert!!! Fell in love with my firt order there..ever since I have being a fan..

Open till late and great food at a great price!

Great place had the best desserts worth a try

We went and the presentation was poor. And I said I have a nut allergy and said they won’t take responsibility and said that we don’t want you to come with a knife

Excellent food place. Highly recommend.

Outstanding services and best quality

Best desserts in night friendly staff recommend it to everyone

Brilliant experience, great communication.

Tried Mocktail and milk shake here was very nice, definitely recommended

Excellent Everything good Communication Talking way Behaviours

Had concrete cake and custard and it was very nice

Aweome tasteawesome food and quick service love it highly recommend

Everything is good and affordable prices ☺️☺️☺️

Excellent service good atmosphere Food are very delicious

Very friendly people. Highly recommended. Thanks

Best place in Birmingham for dessert so far I have visited. Very friendly staff.

Brilliant experience, great communication. Thanks for free ice cream bro.

Amazing food and desert lovely staff 💯 banging options 🤤

Great to hear, nice, delicious food.always come here. You should try

Excellent food, very friendly staff. Thanks guys

I think now its new owner. And now the taste is good amazing. All of you need to try it.

Very friendly staff, asked for extra sauce on waffle and they been very generous towards it, will 100% recommend.

Brother suhail served me and gave excellent service, deserts here are always spot on.

Exceptional taste & outstanding service

Very good staf very helpful good food all over very good

Great people, great food 👍🏾👍🏾👍🏾

Mango milkshake is 10/10. A very good late night place. Parking available outside the store

Ordered on uber eats There was no enough chocolate sauce on the waffle, I don't know if they ran out on sauce or something Milkshake was good

Very good deserts and juices very polite staff and beautiful surroundings.

Had a wonderful experience, Awesome Staff

Great place for dessert. Highly recommend

Amazing dessert Give it a try, you won’t be disappointed.

Really good milkshakes. Wide selection of cakes and old school classics too. Love their chocolate hedgehog with hot custard.

Great ambiance and the food? Perfect.

The best dessert place in balsall heath by far!!! All the items are epic especially the freshly made cookies and the thick rich flavoured shakes. On point since past couple of years after ordering more or less every week The owner ie nosherwaan and his colleagues are absolutely amazing and can only pray and hope they prosper further. Keep up the good standards and this place is a most try for all and is one of the few dessert places in the area open till very late which is very handy indeed

Last night I ordered from dessert king and I really liked it very professional good staff good service and also food was nice thanks for your good service 😀

Best place for dessert in birmingham tbh

Great place plus they open until late times best in the city Birmingham

Massive fan of the apple crumble and custard classic, back again for the same and it did not disappoint! Was feeling fat so had a cheeky brownie and custard on top, munchies be munching, if you know you know!

Excellent food quality loved it

I Iove its shakes... they are awesome

Such an awesome food and service and really amazing atmosphere..! Look forward to my next visit

Dessert King is a delightful haven for dessert lovers. The menu offers a wide variety of sweet treats, from decadent cakes to refreshing gelatos. The ambiance is cozy and inviting, making it a perfect spot for a casual meet-up or a special treat. The staff is friendly and attentive, ensuring a pleasant dining experience. Highly recommended for anyone with a sweet tooth!

I love desert kings Oreo cookie dough and red valvet shake

The ambience , food and all services were amazing . A must visit place , loved it

I love Desert kings oreo cookie dough

This place has become my go to spot!!!! Consistently delicious food and exceptional service 😄

The service is always prompt and friendly and the menu offers something for everyone. A great choice for any occasion 😀

Fantastic Food,exceptional service,and a great atmosphere! A must visit place......

The Food was Good! and the service was top-notch! Highly recommended .....

The Milkshake Was Fantastic...... I received my order in 10 mints Great Delivery service

Great dessert place, highly recommend

The best place in town with great ambiance and scrumptious food.

Excellent taste and supportive staff

I ordered half a waffle the waffle wasn't even cooked the ice cream was watery as soon as I opened the box everything wasn't in its place

There cookie dough was amazing…

Took long when ordered n food was cold n disgusting

Fantastic crepe, made thin cooked well! Excellent customer service, friendly staff.

Ordered a hot chocolate nd paid for cream nd marshmallows- they just gave me watery chocolate w semi skimmed milk. Ordered half a waffle nd it was average. Do better.

Well as I was craving dessert I thought why not give this dessert shop a try as I walked up to the door there was a cat lying on top of the glass fridge where the cake and brownie was that was very unhygienic but I already ordered my brownie and cake over the phone the man that served me had no gloves on and no apron which is very unprofessional when I checked my brownie it was very hard and stale the cake was alright but was abit dry overall just avoid this place in any possible way.

DISGUSTING,,, 1 and half hour for dessert to arrive, only for it to be ice cold and soggy, called them to complain, the staff cut me off, called again they didnt answer, called off daughters number told them about the issue again they cut me off, DISGUSTING FOUL TASTING COLD DESSERT, waffle was like eating a leather shoe,,, cold one at that!!! AVOID AVOID AVOID!! Just to confirm I was not rude or neither did i swear. Its a shame your staff are not trained to deal with complaints. Poor customer service. And no thank you i am quite happy without your dessert 'on the house'

Travel from Derby for this place it’s our regular desert place in Birmingham highly recommend the shakes cakes & cocktails

Honestly just stay away. Ordered two milkshakes (which were ridiculously overpriced). They took an abhorrent amount of time preparing said milkshakes definitely more than 30 mins. When we got them they were melted, watery and frankly tasted disgusting. Poorly run place. Update1: just a follow up from what the owner has replied I am happy to take a Quran in my hand and confirm we neither ordered those milkshakes nor did it take 5 mins to make them. Also we DID come back to the window waited another 15/20 just for you to make another abomination of a milkshake. Honestly have some sharam close your shop and save what little self respect you have you jokeman.

I ordered from this restaurant on uber eats. Totally gross delivery service by there own delivery driver. The driver didn't knock on the door. He only called once which I answered to be told I'm outside your address and have left your order on the floor. Such poor standard of delivery unhygienic. Food went straight in the bin. When I questiontioned the driver why he couldn't pass me my order in hand he said he had many deliveries and was in a hurry. Basically just chucking them on floors and calllito watch customers pick them up. Absolutely disgusting. Highly avoid this place. I won't be ordering from them ever (Just noticed I'm the third Aisha to be disappointed by this place😄)

Scam on buy 1 get 1 free, they charge double prices misleading advertising

If I could vote 0 I would. STAY AWAY. Delivery was 30mims late. When it arrived I received both my apple crumble FROZEN?! without custard or ice cream. No ice cream with the both cookie doughs. I’m shocked. Is this how you treat your customers in store? I’m acc disgusted. If I wanted frozen apple crumble I would’ve got it from the shop

Hardworking staff, great service, Highly recommended! Big thanks to the dessert king team for making every visit a five-star experience. 👏🌟

It's about the earth 🌎 the main substance to humanity

Absolutely beautiful food I do recommend a lot was given a free Oreo cookie dough which was amazing with the waffle was just great

such an underrated spot i’m amazed! the desserts were some of the best in birmingham and the customer service was astounding. thank you so much for the team that are so respectful and providing me with the loveliest desserts, me and my nephews loved it!!!

Im writing another review because i cant reply to the one the owners wrote. For starters its funny how a ‘dignified’ business like yours cant take constructive criticism. As a customer im entitled to state my review and the way u replied twisting it up and making snarky comments acting like we were high and on balloons is funny and it says a lot about your business. The unprofessionalism clearly shows. Please focus on giving your customers edible hygienic waffles that are worth your inflated prices. Also send this 12 minute CCTV video you have of us, you must be confusing us with other customers. Thank you

If your going to a dessert shop STAY AWAY FROM THIS ONE! first of all the the staff were ridiculously rude and the waffles were stale and plain and a scoop of ice cream with the waffle cost 1£ like who pays a scoop of ice cream on a waffle ABSOULTLY RIDICUALOUS! And the waffle cost 10£ 50 per waffle like who’s paying that and the waffles were disgusting 🤮🤮🤮🤮 and there was no whip cream and this dessert shop said they were high in quality when there sharing rooms with a barber people who are reading this find another dessert shop called jam jar it is 10X better than this I wish I could rate this 0 stars

If you want to buy dessert STAY AWAY FROM THIS PLACE. First of all there was only one member of staff making our food which is ridiculous and the lady was SO RUDE. We still decided to order because we were hungry and regretted it after receiving dry and stale waffles for the price of £10.75 WITH NO WHIPPED CREAM AND NO ICE CREAM!?!?!? We've been to many dessert shops but have never been this shocked by the prices especially for a shop that isn't even a large business. To top that off we were made to wait over 40 mins for just 2 waffles. Could rate it 0 stars if i could. Save your money and find another dessert shop.

DISGUSTING AND OVERPRICED. Stale dry waffles and no ice cream with it😂. Customer service horrible. Disrespectful and rude. STAY AWAY!!!

The dessert was disgusting no whip cream on the waffles sharing rooms with a barber and so overpriced for a waffle ten pound and seventy five for one waffle.

Cheesecake arrived mouldy after a late night order. AVOID

Great dessert, new kid is great 👍

Went with a friend and sadly had cramps for the majority of the night

Ordered from here at 2 am , terrible customer service. Food never arrived, no one answered the phone.

Food came after an hour- items were wrong and when I called the store the lady was not polite.

Uff!!,the mango milkshake shake is 🔥

Very nice desserts will be back again! Excellent customer service!

Ordered food around 2am. It never shows up. Called the restaurant the next day and the driver says she left it outside at a block with red mailboxes. I don't even live in that block. According to her, she tried her best and that is a satisfactory delivery and she's keeping her "proof" that she left my food with some mailboxes. Avoid avoid avoid. They don't even take responsibility, they just get defensive and feel entitled to your hard earned money for 2 and a half hour late food left at the wrong location. They're telling me that they don't agree with a refund and want to keep the money for their effort.

Why do u have a contact number does not work Im missing 4 milkshakes

just rlly disappointing. ordered 3 crème eggs, came with two which were very out of date and vile. concrete cake which tasted of absolutely nothing :/

The seats are tatty and the crepes are rubbery