Faculty Coffee and Tea in Birmingham

The best coffee shop in the area

Lovely coffee shop and atmosphere

their coffee quality is outstanding , service is top norch!

The service was top-notch and the food was great

The best coffee shop in Birmingham. Specialty coffee that the staff care and are enthusiastic about. Great find. Highly recommend👌🏻

I advise anyone who comes to Birmingham to get the Code Pro. It is excellent, the espresso is amazing, and the cookies are good.

Nice little cafe definitely go again.

Happened to walk past and ordered a cappuccino, was probably the nicest cappuccino I have ever had, thank you!

It was really good the workers were very good

Absolutely outstanding coffee shop would highly recommend to anyone kind and well polite workers

Great little find. Coffee was amongst the best I've tried I ended up having 2. Good selection of cakes and snacks and friendly staff.

Very good communication skills,the shop was very clean and smelling nice not forgetting the tea and cakes it was very delicious l highly recommend it

This place is a saviour amongst a sea of boring cafe chains surrounding the train station. I was so glad to stumble upon it while waiting for a train and searching in vain for a decent cup of coffee. Nice selection of beans and brewing methods, and some great beans and gear on retail. Thanks folks!

My go to coffee shop now, great coffee and lovely staff.

Nice little coffee spot in the centre of Birmingham. The flat white was well made, and the cheesecake was rich and tasty. Cozy place to sit for a break. Staff were friendly and the atmosphere was relaxed.

Great coffee and basque cheesecake here, friendly servers, worth a visit!

Grabbed a flat white on my way to train. Nice friendly people and outstanding proper coffee. Delicious.

Just as good one year on! First visited April 2024 and loved the coffee and cakes. Back in Birmingham this April and called in on a Monday afternoon. Friendly staff. I went for the faculty fog which was delightful. My partner got a long black (americano), choice of two beans which the barista was very knowledgeable about. Chocolate fudge cake and basque cheesecake - both delicious. Nice atmosphere. A range of different coffees available to buy to take home. A lady came in whilst we were in there and asked for a matcha and was quite disappointed when the answer was no. As much as I love a matcha, definitely give faculty a go. They had homemade chai on too!

This is the best coffee I could find in Birmingham and some of the best in the UK. Staff are lovely. I’ll be back every time I come to the city.

Superb coffee, tasty pastries, great service, and a cosy little location in the arcade.

My go to day off cafe. Coffee is always banging, baked goods are out of this world and always got a great selection of coffee for home. One of Birmingham’s treasures

Great coffee and incredible cakes. Hands down the best espresso I had in Birmingham. The team was also very kind and patient with our little ones which we really appreciated.

Lovely coffee and tasty snack. Much nicer than what’s available in the train station across the road.

Lovey coffee however, the cup was too small..

I was drawn in by the lovely smell of coffee when I walked past. I just about found a table for two of us as it was quite a busy time. Service was generally good. I had a flat white which is usually my standard coffee shop order, and it was decent. Lots of lovely looking cakes and pastries but I wasn't hungry so didn't try them.

Incredible food and drinks at good prices. Service was fast as well. Personally recommend the cinnamon bun

Stopped by this coffee shop for a quick caffeine fix. The staff was friendly and welcoming, which made for a pleasant experience. The coffee itself was great, but I wish they offered a larger cup size or at least the option for one. Overall, a nice spot, but if you like a bigger cup of coffee, you might be left wanting more.

My husband and I moved to London 3 years ago and still talk about how amazing the coffee here is! Highly recommend both the coffee and desserts

Great coffee, wonderful cakes! I had their toasted sourdough with butter and jam a few weeks ago, best sourdough ever!! Service is good, nothing is a problem, and there's a great atmosphere.

Coffee shop right next to the station, the coffee was ok. Coffee was a bit too bitter for my taste.

Looking for a coffee before my event started, this is tucked away but close to the station. The staff were really friendly and I had a lovely espresso and banana cake. I really appreciate getting a glass of water with my coffee too

Nice coffee place in the center of Birmingham. The barista is measuring every cup she is making! Do not see that in many places.

Gran café, una mezcla muy suave, casi dulce. Un excelente independiente! Ignora las cadenas y ven aquí, los pasteles también se ven increíbles

The coffee is good enough but the staff are completely oblivious to how loud they are and how disruptive that can be for the customer who is looking for a bit of downtime.

Lovely place for a coffee with delightful cakes. However, today I found some of the staff very loud and this distracted me a little from the usual tranquil atmosphere. I would still go back as it is not usually noisy..😀

I had a long week and went to grab coffee & cake - they were good as usual. However, as I finished and was selecting coffee beans to take home, a male staff accidentally dropped a large glass teapot (filled with ?milk & loose tea leaves) beside me and the teapot broke with fluid spilled all over and stained my white pants. What shocked me was he asked me to step aside so that he can clean, and continued talking to the other customer as if nothing happened. I was extremely disappointed with the experience this visit. It also resulted me having to cancel my dinner plan in Birmingham. Photo attached was after wiping the pants and boots as I got on the train. Owner's comment noted 06/03/2025 - I would not be this upset if the male staff apologised or at least acknowledged that he had broke the glass teapot and spilled drinks all over my pants, on the day of incident. I was in distress, and could have been injured by the shattered glass pieces - this was not even checked by the staff involved.

Great coffee and knowledgable staff.

Best espresso in Birmingham. The burnt Basque cheesecake is also delicious. In addition, this was the only place in the city where I could find galette de rois on épiphanie… It feels like a truly international coffee shop

Always great coffee, service and buns. Shame about the drop in quality of the 3 cheese toastie: price has increased and only one cheese.

Este es un gran lugar para tomar un café o té o incluso una rebanada de pastel antes de entrar en un ambiente de oficina. El personal era genial. También disfruté del té de jazmín y pastel de dátiles. Definitivamente voy a estar de visita cuando el próximo en la ciudad.

I have purchased from Faculty on quite a few separate occasions, I like their retail selection as they tend to stock some really good roasters. However, their service from my experience has been consistently poor. The staff never seem to be able to give a good description of their house or guest espressos (ie. Roaster, origin, process) and the drinks themselves are never particularly good. Today I was served a dairy flat white despite specifically asking for oat (and I assume paying the surcharge for alternative milk…!) - luckily I am not lactose intolerant, but ended up throwing away a £5 drink. I’m going to save myself the trip in future, there are far better speciality spots in Brum.

The texture of these cakes was pretty good. I can have tasted all of foods and ingredients from cakes no else lost and stayed in the balance. Iced Latte also was a nice choice to order because it tasted smoothy. In general, I prefer a latte with lots of milk but this one was half half (i think so) that it made me satisfied. Then the key point was ice ball to avoiding changing the flavor of latte. All of details showed that the café is pro.

Hoy he venido a tomar un café con mi madre... ¡puede ser difícil impresionarla! Café suave, pasteles increíbles y muy buen servicio .. ambos salimos muy contentos, muy recomendable.

The best coffee in Birmingham by far and the best little cakes and treats to go with it. I consider this cafe my luck spot as every time I’ve studied for an exam here I’ve passed it ;)

A 'proper' coffee shop - the staff can and do talk about the different coffees they make. Coffee itself is really good, including a decent decaf option. Cakes and cookies were all brilliant too.

Every time I visit Birmingham and I visit Faculty. Great service and super lovely and friendly people working there. They have a great selection of coffees and they get the best out of every single one of them. Great coffee, great staff, great vibe.

Great escape from the hustle and bustle at the bullring and central station. Nice staff, nice cakes and Clearly a big recommendation!

Came across this coffee place by accident. I had looked it up before but not visited. The staff were excellent, friendly and helpful. I had a fantastic pour-over coffee and the best cinnamon bun ever. Nice comfortable seats with plenty of room. There were quite a few people there and the atmosphere was welcoming and relaxed. Highly recommended.

Excellent coffee shop recommend

Best coffee I've found in Birmingham! Amazing pastries and sandwiches, and excellent service. Definitely worth a visit, if you can get a seat!

Genuinely my favorite cafe. Have to come here everytime I visit Birmingham. The coffee is superb, they have a really great selection of beans on sale. All of the desserts they have are something special. They're unique and so so tasty especially the Basque Cheesecake. Love this cafe and would recommend to anyone 🖤

Regretted giving this place a second shot. Burnt coffee and a noisy atmosphere.

Very nice little cafe with staff who really know their coffee...

Cute cafe, sensational service, love spot to sit in located within an arcade. Green tea ✅ coffee ✅

Had found this place listed in lonely planet for one of the best coffees in b'ham. Lovely team, dog friendly. Had a few toasties/ sarnies ( big crusty bloomers). £20 for 2 sarnies , filter and latte. Seats for maybe 20 covers, and bench outside in the arcade.

absolutely fantastic spot for coffee and cakes!

Good coffee but expensive (£8 for flat white and almond croissant)

Best latte and v60 in town!!! The Cinnabon was fluffy and yummy I tried the croissant also it was perfect Any Saudi who tries their coffee will like it, I guarantee the exact same standards as the coffee we love

Tenía 10 minutos para matar, así que vine por un café y un pastel. Vi en insta para pedir el especial del día, tiramisú. ¡Afortunadamente me quedaba algo, preciosa! El café era muy agradable pero bastante pequeño. Personal muy amable y un gran lugar. Volveré por más café y pastel pronto y sentarme a ver pasar a la gente.

For exigent specialty coffee aficionados, this is your place.

Great coffee, super friendly and helpful staff, would definitely recommend it 👍

Person serving refused to give me sugar for my coffee. Suggesting once then, when pressed, just refusing. This on top of it sounding like there is a full on construction site the floor above. But that would have been tolerable of only I could have had a bit of sugar.

Amazing coffee, clean, and good service.

Mixed up order so was waiting 10 minutes for 1 coffee. Apologised but nothing offered to make up for bad experience

No filter coffee at 11:50 on Sunday. Why advertising something you are unable to offer?

Great coffee! The flavor is rich and smooth, and the atmosphere is cozy. Perfect place to relax or get some work done. Highly recommended!

High quality coffee and good pour over selection.

Good coffee and friendly service in this café situated in the attractive old Piccadilly Arcade, conveniently close to New Street Station. When I visited, in the morning, there were no savoury items - disappointing at breakfast time.

Coffee is excellent! Well worth popping in - and try the chocolate fudge cake - gorgeous!

While waiting for the train, I looked for a speciality coffee close to the station and found exactly the right one.

I suppose you could say I am a regular here - but the coffee is just so damn good. The cakes are also delicious and they have different choices all the time to try something new! Shout out to the staff for being lovely too

I love Piccadilli Arcade and FACULTY is a super little coffee house. Great friendly staff, table service with a smile. So I went for a Belgium bun and an Earl grey tea, just the business. Thank you very much.

Banana bread cookie super yummy!

Best coffee in the city, bar none.

The grilled cheese with sourdough bread was really good, the black coffee was good as well, and the desert surprised me with the delicious taste

Came in Just as Faculty Opened, The Staff were well prepared, the cafe was very clean and the latte I had was very nice and of high quality. I highly recommend anyone to visit if they are in the area and need a quick pick-me-up. 10/10

Great service and great location and the atmosphere is so refreshing. I got an iced latte and the coffee was brewed nicely with a sharp taste. The lady serving me was friendly and made me feel welcomed. I will be back now that I've just found out you sell doughnuts :)

Faculty Coffee is a fantastic spot. The coffee, brunch, and pastries are all delicious, showcasing great quality and flavor. The staff are incredibly kind, welcoming, and professional, making for a pleasant experience. The interior is stylish and inviting, perfect for a relaxing visit. Plus, its location next to the train station is very convenient. Highly recommended for a top-notch coffee experience!

Lovely cafe with delicious coffee. Staff always super friendly and great service. Some vegan sweet treats on offer (the peanut butter chocolate cookie is so good!) and a couple on the food menu too. Would recommend for great tasting coffee.

Had a delicious iced latte here and this drink was definitely a standout during my stay in the UK!

Excellent coffee, delicious cakes and great service.

The place is small but very nice The staff were friendly and the coffee was excellent

Quite a small place (not a bad thing). The hot chocolate didn’t taste very nice

Quality of the coffee is amazing! The vibe of the place is very cozy. Unfortunately, service was not the best. There was miscommunication and I received the wrong order, which is not a big deal, but the barista was very weird about it and very defensive with his language. Is their reputation less important than £3 cup of coffee?

Best coffee and cornichons in Brum

Such a great place!! Loved their vibe, lovely service and awesome coffee

Excellent coffee and food. Service is friendly. The only problem is that it's big enough that people feel that they can hog tables, sometimes without buying anything, for long periods of time which can make it difficult for paying customers to find a seat.

El té era agradable, té de hojas en una olla. Tienes un temporizador de huevos para decirte cuándo se está preparando. Mucho para beber. El brownie smore fue increíble.

Absolutely fantastic coffee. Thanks guys.

Never disappoints ! Consistently serving good coffee and some of the tastiest bakes in Birmingham

This café is my absolute happy place. I've been a customer for years and I still can't get enough. I get coffee here as often as I can and it never disappoints. It's genuinely the best coffee I've ever had. Trust the staff when they say you should try your coffee without sugar - you won't need it. The same goes for the cakes - they're always absolute perfection. As if that wasn't impressive enough already, the staff is super helpful and friendly, and they're all true experts. Don't miss this place if you're in Brum, it's one of the best places there. Only issue: you may become as addicted to it as me. ;-)

Disappointed. Eager to have a coffee as I came straight from the train station. Barista (not sure if the owner) seemed arrogant, pretentious, claiming to know it all. Message to staff; you're not in a 5 star hotel; and there's no need to act (fake). I don't need a lecture on coffee. Coffee was mediocre. I'm not sure how they're supposed to be the most talked about coffee place in Birmingham. Perhaps them organising a "no coffee festival" was an attempt to "mask" their shortfalls (cheap marketing ploy). I might give them another opportunity.

Love the coffee! The latte was rich, creamy, aromatic, great extraction! The place is quite small, but they provide a few long benches just in front of the cafe so you can sip your coffee while appreciating the beautiful arcade and the paintings on the ceilings. Once you get there, go straight to order and pay at the till which is the first station after you go through the door. Then choose your seat, and they’ll bring you the coffee.

Coffee is good and must try the cheesecake!

This is, hands down, the best coffee establishment I’ve ever had the pleasure of frequenting. Geoff, Lucy and the team are exceptional and offer the best customer service and coffee you will find in the UK, bar none. If you appreciate the purest form of speciality coffee, care for well sourced and quality food and baked good then this is the place.

Best coffee in Brum. Service always excellent. Great coffee and food.

Ordered a cappuccino got a latte….we don’t seem to know the difference anymore🥹

Had a filter coffee friendly service and amazing coffee. Would highly recommend if you want a flavoursome black filter.

I've been here a few times now, their latte and cakes are incredible! Coffee to rival any independent in London that I've been to, keep up the amazing work!

Amazing coffee and the nicest, most welcoming staff to go with it. A great little place to sit and watch the world go buy or to grab a coffee on the run.