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4,3

Based on 2.417 opinions finded in 2 websites

4.3Ambience4.3Cuisine4.3Price4.3Service
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comment_iconOpinions

Fantastic meal at the Custom Cafe this evening. All diets catered for in a lovely atmosphere with super helpful and friendly staff. Thank you. X

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Christine C . 2024-04-25

MORE AT TripAdvisor

We had no food that day just coffee's and sweets. But the food looked good on other tables.

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Levente Meszaros . 2024-04-23

MORE AT Google

First off we waited 45 minutes for our breakfast which may as well been lunch! My partner’s breakfast was custom breakfast and was so small it was was served on a child’s plate, his tomato was so over cooked it was inedible, my green breakfast, the veggie sausages were charcoaled, my tomato was also inedible, I asked for brown sauce and was given an empty bottle. I have to say it was very disappointing in just about every way. I won’t be coming back

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Kathy Dibble . 2024-04-20

MORE AT Google

Been past hundreds of times and always wanted to stop but the carpark had been full so haven't stopped. Called in today for lunch and wasn't disappointed. There was a nice atmosphere and staff were friendly and welcoming. There was plenty to choose from on the menu even if you're vegetarian. The portions were a very generous size and there is even an option for small plates which suited the OAPs in a group. We had desserts were amazing. Another great thing about the cafe is that its dog friendly 👍🏼

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152meganb . 2024-04-19

MORE AT TripAdvisor

Been here several times now. By motorcycle and by car. The atmosphere is brilliant, specially when there is live music, all the staff is friendly and the food is great.

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Red . 2024-04-12

MORE AT Google

Have been here before and food was great but this time had the all day breakfast and it was well disappointed bacon very hard over cook egg small slices off tomato cold toast white stuff ment to be butter thay fill the plate with chips?? Won’t be eating all day breakfast here in the future Charlie

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charles W . 2024-04-11

MORE AT TripAdvisor

Came to the Custom Cafe for lunch with my friend today. The food is sensational, the atmosphere relaxed and welcoming.

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Lindsey McAllister . 2024-04-09

MORE AT Google

Really busy and buzzy! Do book if you can to avoid disappointment Staff very friendly and lovely food Amazing music and atmosphere

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Zara B . 2024-04-07

MORE AT TripAdvisor

Great food!!! I enjoyed vegetarian option a lot, so called V-tween - halumi burger was super tasty. If you are arround make sure you visit this place!!!

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Grzegorz R . 2024-04-07

MORE AT TripAdvisor

Breakfast served on ridiculously small plates (cold) grilled tomatoes warm and firm ,scrambled eggs microwave d and very expensive for a greasy spoon cafe , won't be back . Hope this explains everything Mr owner plus its very noisy

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Garth Temple . 2024-04-07

MORE AT Google

Very quirky cafe, and the staff were so so lovely! The apple pie was delicious!

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Jordanne . 2024-03-27

MORE AT Google

Great place for meet up's and have a meal and a shandy very nice friendly staff. highly recommended place to visit 5 Star review all round ★★★★★

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Alan Townson . 2024-03-24

MORE AT Google

We went for lunch two weeks ago, what can I say, we ate very well, a beautiful atmosphere and friendly staff, we will definitely be back and I highly recommend. Excellent coffee and amazing apple cake

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Lucia G. . 2024-03-24

MORE AT Google

A drive to Cafe, warm friendly atmosphere, enjoyed a quality breakfast.

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Guy Whicker . 2024-03-22

MORE AT Google

Lovely place only thing that could have been better is the child's meal the sausages were Lovely for an adult but small children don't like herbs and course sausages. We will be going back again as we really enjoyed the atmosphere. Lovely outside area to sit and eat.

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Lisa Payton . 2024-03-21

MORE AT Google

It's absolutely fantastic.... service 10/10.... food 10/10... atmosphere 10/10 customers 9/10... BRILLIANT..

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Alyn Atherton . 2024-03-17

MORE AT Google

Nice place with a strong American-diner theme. Excellent fry up, would go back to try the lunch/dinner options.

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Sam Saunters . 2024-03-13

MORE AT Google

Food was awful. Would not allow any change to set Menu. Slow service

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john slayford . 2024-03-12

MORE AT Google

Very accommodating as we were late due to road closures. Great service and very tasty and amazing food. Life music, which loved and lovely clean toilets. Thank you.

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London-Lore . 2024-03-04

MORE AT TripAdvisor

The food was really good, and reasonably priced. The staff were exceptionally nice in fact I wanted to marry them all 😂 not really but they are lovely

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steve c . 2024-03-03

MORE AT TripAdvisor

Absolutely lovely breakfast and gluten free bread was available which is great Nice staff too Service was great Highly recommended

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Zoe H . 2024-03-03

MORE AT TripAdvisor

We loved it…. great atmosphere…a busy Sunday with live music. All the staff were really friendly and helpful. We sat out on the enclosed veranda and with the heater on it was perfect!

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Sassydog31 . 2024-03-03

MORE AT TripAdvisor

Once again another excellent breakfast. Our new go to place on a Saturday morning. Just love it. The Milkshakes are to die for! Definitely recommend the Eggs Benedict. 😋 So much choice on the menu. Staff are super friendly and can’t do enough for you. What a fabulous place all round.

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Gina P . 2024-03-02

MORE AT TripAdvisor

Had a soggy apple pie with ice cream, and shop bought microwaved pancakes with Nutella and squirty cream, a black coffee and Latte, just shy of £20!! Food we had was poor and overpriced, coffee was weak, and the staff were busy chatting to each other. Nice enough girls but no atmosphere, won't be back.

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Michael Rowley . 2024-03-01

MORE AT Google

Very friendly staff, great food, good price, lovely atmosphere. Highly recommend 👌

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mick apps . 2024-02-19

MORE AT Google

Great, food, staff and atmosphere, bike nights and jam (music) nights are great, and in the better weather, great outdoor areas

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Chris Dennis . 2024-02-19

MORE AT Google

Interesting place, great decor & ideal for petrolheads. Service was OK, staff pleasant... but, there were issues and it was a little slow. First we were bought the wrong drinks (they blamed new waitress)... then there were items missing from a breakfast that was ordered as per menu, tomatoes & toast missing (can't blame that on waitress)... The Motor Oil breakfast (their take on huevos rancheros) was terribly under seasoned, to the point where it was like something was missing... We weren't offered a choice on cafetiere coffee blend, even though there were several types available, something we discovered after ordering. No option to have bubble n squeak instead of horrible greasy hash browns Nice place, great potential & not overly expensive... but slightly disappointing, service and portions could be better.

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Steve Weir . 2024-02-18

MORE AT Google

Very dissappointing. Went as a family (wife and 2 kids) on Saturday. First people in the cafe just after 8am and seated and ordered in short order. However that's where things went wrong. Ended up waiting over 45 minutes for the food, during which time 3 tables who came after us were served first. Then worst of all 1 of my daughters recieved her food 15 minutes before my other daughter. I am happy waiting for food but to have such a delay between first and last daughter is just horrific, had to specifically ask where our other meals were and got a casual "the chef is new". How is it that 3 other tables who arrived after can be served their food all together and before us! No real explanation or apology. Really dissapointing as the actual food and ambiance was nice.

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211andyj . 2024-02-17

MORE AT TripAdvisor

Fantastic food, great service and always feel welcome! All staff are so friendly and always smiling. Thank you for a lovely breakfast!

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Hollie M . 2024-02-13

MORE AT TripAdvisor

We fell in love with this place last summer , great place , great service and food and I love the little touches in the toilets too , especially for the ladies . It’s that extra touch that so many other places lack . Cannot recommend enough . We will be coming back . Alex and Pete .

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Alex Snow . 2024-02-09

MORE AT Google

been past lots of times decided to try. not dissapointed.excellent food ,great atmosphere and really friendly service.will be back.

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Richard Whitefoot . 2024-02-05

MORE AT Google

Great breakfast and happy friendly staff.. Well be going again and again..

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Paul Hammond . 2024-02-05

MORE AT Google

Food was really nice. I'm a bit of a coffee snob, so I was not overly impressed with the coffee. I have tasted worse though.

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Chris McGoldrick . 2024-02-05

MORE AT Google

Very slow service , very disorganised 1/2 wait for a coffee ?

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dorrington plumbing . 2024-02-02

MORE AT Google

Warm coffee went cold in seconds when delivered to our table, when my husband spoke of this to the waitress on answer to this was sorry .But still charged us full amount.

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Angela Waymark . 2024-01-28

MORE AT Google

Amazing service and a great meal today! Macaroni cheese to die for, even my really fussy 7 year old ate hers! Staff were all wonderful, thanks! ❤️

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Coney . 2024-01-27

MORE AT Google

Great food and service, we had pancakes but lots of other options. Will be back there soon

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Martin Harvey . 2024-01-23

MORE AT Google

delicio7us food and service always with a smile.

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Bernie Taylor . 2024-01-23

MORE AT Google

A late coffee stop on a Sunday afternoon so didn't get a proper feel of the venue. At 15 minutes before closing they were welcoming and agreed to serve us coffee.

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Angela Mills . 2024-01-19

MORE AT Google

My family has enjoyed going to this unique cafe for few years now, though we are not local. We like the food, the vibe, the decor and the staff (especially those who appear to be old Rockers) we also appreciate that it’s not pretentious in any way. On this occasion all 6 of us enjoyed our food. My husband always has the trailer trash pie as it’s so good, and I have the ham, egg and chips. This is usually perfect …juicy ham, nicely cooked egg, decent chips, and was very tasty on this visit. I must say though, it can be a bit hit and miss. On one occasion the ham appeared to be thinly sliced packet ham and the egg was barely cooked. Hopefully that won’t be the case again. We have huge respect for the Custom Cafe as it seems to be run in a very altruistic style, supporting good causes and sometimes employing disadvantaged people. We also love the outdoor space in the summer and the chance of hearing some live music. Well done to the management for having such a great vision for the Custom Cafe. We will continue to visit whenever we are in the area.

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Anzelina . 2024-01-16

MORE AT TripAdvisor

I've driven past this place so many times but decided this morning to call in for a late breakfast with the missus. So glad we did!! The food was great and really well priced. The menu provided a good selection of food and drinks. I had the all day breakfast, the wife had veggie chilli. Both were great. The staff were really warm and welcoming, and very efficient. Really nothing negative to say about the place at all. Looking forward to my next visit. Cheers guys👍

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Marty 109 . 2024-01-12

MORE AT Google

Our 3rd visit for breakfast and it was just as good as usual really good and tasty. The service was really good, the food cooked well, and I love the décor

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Alan . 2024-01-10

MORE AT Google

Only visited during bike nights. Very average food, expensive compared to other cafes near by. Good atmosphere, with live music and lots of bikes to look at.

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TinTin L . 2024-01-02

MORE AT Google

Showed to our table and then we were completely ignored. We asked twice if someone would come and take our order but nobody came, although someone called out to a waiter for another coffee and the waiter made it straight away! After nearly 30mins of waiting we left. Disorganised service with no process behind it. Unlikely to return when there are so many other places nearby we can go and actually get served!

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Paul B . 2024-01-02

MORE AT Google

Great food! Lovely staff and we were treated to some wonderful live music. The staff were very helpful and accosted our fussy kids! Looking forward to going back in the warmer weather to enjoy the outside space!

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Kiki B . 2023-12-31

MORE AT TripAdvisor

What a turn around since our last visit. So much better . Service was very good, attentive and helpful. Breakfast/brunch was extensive and good in the American style. Disabled access was perfect. Only constructive criticism….please clear the table on each and every visit…the customers will appreciate it…thank you.

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Chris57Pat . 2023-12-12

MORE AT TripAdvisor

Decided to stop off again after a very nasty experience the last time we went in( ,the custom cafe did send me a voucher for free meal for two next time in but I'd lost it ) Wow what a difference friendly staff who couldn't been more helpful my mum is a nightmare when comes to eating out, but she was catered for and the rude waitress was no where in site we were attended by 3 waitress/waiter they were all friendly , helpful and as said couldn't do enough for us the food was lovely,tho far too much for me , but thanks to the staff who I did mention to when we left made it a much nicer ,rela

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N3289AQangiep . 2023-12-11

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I give 5 stars because it's lovely inside and all the staff are so welcoming!!! And it's dog friendly!!! 🥳 Everything is amazing except for it being chilly inside I sat with my coat on the whole time other then that cannot moan at all beautiful place

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kalie funnell . 2023-12-05

MORE AT Google

Lunch time visit with a friend Fab gluten free chocolate cake the size of my head! So good. Will be back. My dog also loved it - he got lots of fuss and some sausage so he was happy too.

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franw329 . 2023-12-03

MORE AT TripAdvisor

Lovely place for food, staff very friendly and breakfast was great

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Neil Stephens . 2023-11-25

MORE AT Google

I visit the custom cafe regularly, for various things - breakfast, lunch, or their great events. All the staff have great sense of humours and are very friendly. Food is brilliant. The events and live music are well worth going to. Always a great atmosphere, no matter what time of day.

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Joni Verity . 2023-11-23

MORE AT Google

Coffee really good. Not recommending the ham and egg as comes cold and not very tasty. Leak and potato soup not good.

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Marco . 2023-11-18

MORE AT Google

Had American Breakfast and it was delicious. Had the best filter coffee as well. Staff were nice and friendly. Really felt like you're in an American diner. Thanks again for your service. Next time I'm in the area, I'll pop by. (Visiting from London)

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Bob Cox . 2023-11-13

MORE AT Google

Food was sort of underwhelming, and my dads food was stone cold

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Jasmine Nunn . 2023-11-13

MORE AT Google

Fun little diner that had gluten free options. Servers were lovely. Their outdoor area looks like it would be great in the summer

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Sophie Pitman . 2023-11-12

MORE AT Google

I've been several times over the last couple of years. Always a great friendly atmosphere and no different today. My Trailer Trash Pie was spectacular, and my mum had a luscious chicken burger, while her partner had the all day ham and egg breakfast which he raved about. All the food was freshly made, hot, tasty and good portions. Then there was homemade treacle tart, homemade sticky toffee pudding, and a warm brownie for desert. My dog was spoiled with sausages and bacon bits and was fussed by all the waitresses who were excellent. Great stuff.

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JJandBaxter . 2023-11-11

MORE AT TripAdvisor

Was a regular guest at Custom Cafe when we lived in Guestling, yesterday I visited Guestling, so I went to the Custom again. Felt like home, never failed, food was great, service was a top notch. Everyone is so lovely.

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Bellasopita . 2023-11-11

MORE AT TripAdvisor

Always great to have either breakfast or a cup of coffee on our way to London or down to Hastings. They did not have the Kenyan Peaberry nor the Malabar Monsoon coffee on our latest visit but this did not dampen our mood.

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Mircea Rosescu . 2023-11-11

MORE AT Google

Well done Charlie, the best burger ever !

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Barry Lee . 2023-11-09

MORE AT Google

Had a lovely experience. Great food. Professional and welcoming staff. With a unique setting and great atmosphere. And all this at lunchtime. Will be returning very soon. 👍👍👍

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Paul Hemmings . 2023-11-02

MORE AT Google

Never have we ever paid for our food before we ate it, it said thick ham with poached egg on a muffin, it looked like cat food ( the ham ) all chopped up cold

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67Bear . 2023-10-31

MORE AT TripAdvisor

Excellent breakfast staff friendly

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Steven Greaves . 2023-10-30

MORE AT Google

Went here today with my wife. It was very busy due to amongst other things an Halloween event. There was a short wait to be seated and we were made to feel welcome and comfortable. When seated we were waiting only a very short time...

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welshhunk . 2023-10-28

MORE AT TripAdvisor

No idea what has happened but this once great cafe was just awful. We arrived (3 of us) and showed to a table. The diner wasn’t busy, only 4 other tables of people. Given the menus and had just sat when a waitress came straight...

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Spike N . 2023-10-25

MORE AT TripAdvisor

Been past this cafe many times and finally popped in. Must say a cracking full English, lovely bacon and sausages and grilled tomatoes which makes a nice change. Staff were very friendly and helpful. Will definitely be dropping in again soon.

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Dave Lee . 2023-10-25

MORE AT Google

Loved this place, friendly and helpful staff with lots of stuff to look and talk about. Food was good value and tasty.

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Mick Chapman . 2023-10-23

MORE AT Google

Great food, service and price Will definitely come again

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Darren Ray . 2023-10-16

MORE AT Google

Great food, staff, location and vibe. Thanks for our amazing breakfast Custom Cafe. 😎🤘 See you when we’re in the area next.

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Lee Carter . 2023-10-14

MORE AT Google

The Custom Cafe is an American themed diner/cafe with plenty of outdoor and indoor seating. The outdoor seating is in their garden which has been well tended and there is also a decking and a porch. They serve lunch and dinner items which are well priced and delicious! The portion sizes are generous. They also have a large selection of hot and cold drinks including milkshakes. The staff were very friendly and accomodating. I like how sanitary products were available in the bathroom. They also do biker nights - though it is not solely a biker cafe - and live music. I would definitely come here again!

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Elizabeth Coveney . 2023-10-14

MORE AT Google

We decided to take the 2.5 hour journey to support this cafe. It wasnt too busy, about 8 tables of people who all had their food. We asked the young girl for a table for 8. She replied saying they dont have one without checking....

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Calton P . 2023-10-09

MORE AT TripAdvisor

Staff took a while. Customer skills.. not so good. Still had a good time with friends.

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john t . 2023-10-08

MORE AT Google

Waited over an hour and half, multiple tables sat and eaten before us. Chased to be told 6 tickets in front of us still. Left without eating and saw a few others do the same Food might be nice, not sure, would completely avoid if it looks busy. I won’t be going back due to service

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Jasmine . 2023-10-08

MORE AT Google

Great motorcycle spot. Me and missus went there all the way from Horsham just to see the place, definitely worth it!

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Norbert . 2023-10-06

MORE AT Google

A great oasis of a cafe,in what is a bit of a desert for culinary places. Good size menu,incorporating quite few Veggie options. We stopped by for Lunch. I had a nicely cooked "All Day" breakfast,my partner had the Veggie version,Veggie Sausages and Omelette,instead of...

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UriahHeap . 2023-10-06

MORE AT TripAdvisor

Always curious as to being asked to settle food bill before food arrives, it’s either the proprietor thinks a dine and dash will take place or the food isn’t up to scratch. Nice little venue I’d say but food is ok at best

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Stay48514474041 . 2023-10-04

MORE AT TripAdvisor

Everything about this place is top of the league. Staff, food the lot. We would give you 10 stars if we could!!

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Amanda dunn . 2023-10-02

MORE AT Google

Great food friendly service Thank you.

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Geoff Childs . 2023-09-30

MORE AT Google

Having read the reviews I was sure I was in for a good meal. Total opposite waited 30-40 minutes for cold food and a portion size of a kid. Best part of the meal was the drink. 3/10

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Devon Whiteoak . 2023-09-30

MORE AT Google

Custom cafe more than just a cafe. If in the area I always try to pop in and enjoy the food and bikes constantly coming and going.

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Dave Slasher . 2023-09-25

MORE AT Google

Lovely little American themed cafe with a wide variety of breakfast/brunch options. We had Hillbilly pancakes with bacon, hash browns, beans, fruit and an omelette. Food was lovely, service was great, food arrived quickly and perfect place to relax after a bike ride. Thanks

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Ben Watts . 2023-09-24

MORE AT Google

Popped in on the way past for a coffee. Great atmosphere, great music , a few bikes, top place

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Mark Brown . 2023-09-24

MORE AT Google

We wanted something a bit different for us old crumblies in our 60's, 70's and 80's! Lol! We were out for lunch and laughs and took our good humour to The Custom Café. Staff friendly and courteous, especially Cameron, who took good care of us,...

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Janette M . 2023-09-23

MORE AT TripAdvisor

Very dissapointed in this place. The staff too busy chatting . Food just not great.

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Dominic Schofield . 2023-09-19

MORE AT Google

Ok, I definitely wouldn’t rush back. Whilst friendly the staff were pretty slack. Taking orders, getting drinks was hard work. Food was ok but nothing special. So much potential for establishment but falls short.

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richard pond . 2023-09-19

MORE AT Google

Nice friendly welcome with a choice of seats to sit at. We arrived after 1pm and we're given the menu. Variety of foods, all day breakfasts, burgers, club sandwiches, light bites, mac and cheese etc.. Special dietary menus available too. We had a BSA burger and Trailer trash pie. The burger was average. The pie was something different. Beef chilli topped with macaroni cheese. A very big dish! Chilli lacked heat and a mac and cheese lacked chessyness. Over all it wasn't took bad. Will go back and try different things.

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Mel Martin . 2023-09-19

MORE AT Google

I really enjoyed this cafe. The food and the company were excellent on my recent ride out.

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John Bradbury . 2023-09-18

MORE AT Google

Having read the reviews we thought it was worth riding down from Sittingbourne on 14/09/23 to check this cafe out. What an amazing place! Great memorabilia, very friendly staff and great food. Highly recommended, not just for bikers, but families would enjoy a visit here. Will definitely be visiting again.

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John Davis . 2023-09-15

MORE AT Google

The staff are always very very friendly, need bigger coffee mugs (Jo). Food is mostly good. When its not they rectify.

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steven piner . 2023-09-12

MORE AT Google

Great food, very kind waitresses. Great coffee ☕️ thanks 🙏

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Miss Tidy . 2023-09-10

MORE AT Google

Amazing spot, makes me feel like back home in the states

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Mike Duke . 2023-09-10

MORE AT Google

Eat in wrong dish came out never got a replacement

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SJS Electrical Services . 2023-09-08

MORE AT Google

Nice biker focused cafe. Lots of outdoor seating. Great atmosphere. But £14.35 for a burger and chips. (Small portions) is a bit strong

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Jay Saxon . 2023-09-07

MORE AT Google

First visit a little on the expensive side for a couple of iced Late's

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David Moir . 2023-09-06

MORE AT Google

Great coffee and breakfasts,.not stopped for lunch as yet. Well recommended.

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Dominic Smith . 2023-08-31

MORE AT Google

Lovely bikers cafe, great food in a quiet location, well priced and service was fab

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Alan Bigg . 2023-08-30

MORE AT Google

Popped in for some lunch...the best ham egg and chips I've ever had...eggs were beautiful home cooked ham yummy..and chips not greasy...the staff were friendly and attentive...defo be going again 5 stars

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Mr wolf gaming . 2023-08-30

MORE AT Google

What a place! It has got special and unique atmosphere, the service is great and staff profesional. I love the garden too. Finally found place with good espresso machiato in a small mug and nice foamed milk! Food was delicious:)

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Laura Martišková . 2023-08-28

MORE AT Google

This was a lovely place, not a tremendous amount of parking, and not wheelchair friendly. But very likeable, good service, and quality Coffee.

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Pete . 2023-08-28

MORE AT Google

Really helpful, friendly staff. Food was amazing. Definitely will go again. Really accommodating for our family of 18.

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UvBev W . 2023-08-27

MORE AT TripAdvisor

Rode there on my bike on a friday evening, which coincidentally is bikers night. They had live music and bbq. Would definitely recommend to fellow bikers or bike enthusiasts !

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charlie cassells . 2023-08-25

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