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4.3

Based on 2.587 opinions finded in 2 websites

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Nº 231 in 423 in Rother

Nº 10 of 13 American in Rother

CUSTOMERS TALK ABOUT DISHES WITH..baconcheesemaplecookedcakebandoldchickensausagecreammustsausagesladyeggbrothchillieggsmushroomscoffeehampay

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Terrible experience, waiting nearly an hour for breakfast to be told the order hadn’t even been put into the kitchen well definitely NOT recommend this place to anyone, first time experience too not a good look custom cafe

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Chris Bullen . 2025-03-23

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A very pleasant place to have breakfast, portion size and small plates as well, left me a little disapointed, only a single rasher? Egg cup of beans? Budgie sized egg? The price was too much. £18+ for custom brekky (not a massive blow out one but a sensible option) cappucino and a coke! Too much for me! And I drove 52 miles fir the experience

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Graham Clemans . 2025-03-08

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Place: quirky and fun look, def not a chain! Staff: friendly and attentive. Food: excellent menu range and tasty. A 5 star pleasure

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robin Hanson . 2025-03-07

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Loved it will go back, years Ago I stopped there and never went back, was traveling that way, well worth a visit for food, cafe and 🍰.

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Marilyn Cappeillo . 2025-03-06

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Service a little slow but they were very busy. Great food, some unusual dishes Live music when we were there

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norman coombe . 2025-03-06

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Really love this place, went here for the first time with my sister for breakfast, great service, large portions, couldn't finish mine but it was lovely food, couldn't fault it, was lovely and hot, would definitely go again, very friendly & helpful staff.

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Angela Beaumont . 2025-03-06

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Feels like a proper roadside diner should be, loads of choices for breakfasts brunch or lunch. Full English breakfasts, pancakes, burgers or even eggs benedict. Friendly and welcoming staff. It is a popular choice for bikers and Mods during the summer season.

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Aidan Barlow . 2025-02-25

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Small but great atmosphere 👌 Grub is great 👍 pricey though good quality

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Michael Melia . 2025-02-23

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A nice casual place, very welcoming to bikers. They live music on this particular occasion, making the café very busy. Unfortunately this caused a delay in getting our food. Pleasant staff.

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Industrial Laundry Services . 2025-02-23

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Great place to stop on the bike for lunch. Food quantity is a little tight for the price but quality is brilliant. Great outside space in the summer , they have random entertainment every now and then. Overall one of the better places to visit on the bike 👌

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Charlie . 2025-02-17

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A very nice place with great character. The food is nice and prices are decent. The staff was nice and friendly but the service was a bit chaotic and need to be improved.

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noam shoef . 2025-02-16

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Drove past this wonderful café on our way to Hastings last weekend. Made a conscious decision to stop here for breakfast on our way back. So glad we did. On entering with our little dog, we were greeted by the young lady behind the bar. She was extremely busy yet made us welcome from the very start. The food was delicious and the atmosphere reminded us of many happy holidays when travelling in the USA. This is a really special café. If you love America, stop here for a meal and to take in the atmosphere. You won't be disappointed.

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Carol Coates . 2025-02-06

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Lovely place, very friendly and a great atmosphere. The breakfast was good, but could have been better, as the bacon was overcooked and the mushrooms and tomatoes were not hot enough. I'm guessing everything had been precooked (which is fine) but not reheated sufficiently.

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Micheal Gillman . 2025-02-03

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This is a great Caffe.So must highly recommend.

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Len, Paul. humphreys . 2025-02-01

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A serious hidden gem! Custom cafe is situated on the side of an A road with it's own car park and garden. The place is full of charm, both the servers that day were great and super friendly. The food was a tad expensive for a breakfast but the taste was incredible so it made up for it without a doubt! Loads of cool memorabilia around as you sit along with bikes and old American style tat. We will definitely be back!

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Josh Gregoire . 2025-01-28

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Just the best place around for Sunday brunch 😋

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Paul Nunney . 2025-01-20

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It's okay for a basic breakfast. Staff are friendly, but atmosphere is a little tacky

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Jon Reed . 2025-01-16

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Great food and friendly service Great cafe for Bikers

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QuickKwack . 2025-01-01

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Visit several times a year. Staff always friendly, street food menu is good. Fun atmosphere and music, especially bike nights and other bike / music events. (TikTok @beastm0de_666)

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Ruu 120 . 2024-12-31

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Past by so many times, glad I stopped on Saturday. Breakfast was lovely, very helpful staff........well done chef

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loz whitehead . 2024-12-30

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A wonderful little café located on the highway between Eastbourne and Hastings, making it the perfect pit stop for brunch or breakfast. The atmosphere is cozy and welcoming, ideal for travelers and wanderers looking for a relaxing break. The staff are incredibly warm, friendly, and helpful, which adds to the charm of the place. The menu offers a great variety, with plenty of vegetarian and vegan options, and the food is delicious and well-prepared. The café also has a lovely outdoor seating area, which is perfect for sunny days and summer visits. Overall, a must-visit spot if you’re passing through this route. Highly recommend stopping by!

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Pramod Singh . 2024-12-24

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Great place to stop by for a food break, partner and I were very happy with the food, and the atmosphere of the place was nice. Delicious cakes too! Can easily recommend, and would stop by again when passing through 👍🏻

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J.Shilling_Creative Guy Jon (Creative Guy Jon) . 2024-12-16

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Just popped in as curious having driven by many times. Great atmosphere due to homey style, laid back music, bike culture stuff everywhere, lighting and wood as the main material. Just had a coffee so can't comment on the food. Would be very different on biker days and live music days. SUGGESTION TO OWNER: To get people in midweek offer 2-3 'order before 11:00am' set brunches, discounted for over 60s (smaller portions?). Also welcome people in set times of the week to bring table games like cards, boardgames and puzzles. Sell drink + clean finger food deals (things they can easily eat while playing). Advertise as 'Enjoy a change of scenery with your friends in our warm and cosy cafe'. Worth a try or tried already?!

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Mark Alexander . 2024-11-25

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Been there few times abd every time I felt great there. Very good food and atmosphere just the best one. Very often life music, regular events including rock and roll dancing. If you like motorbikes, you can see there many bikers and they great machines. Very well worth to visit thos place. Been many times and will come many times more. For me unique in the best possible way. Btw....I love toilet signs🙊🙈😂 for sure every one will have laugh when need to use a loo😄😄😄😄😄

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Malgorzata Strzalkowska . 2024-11-15

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A bikers cafe, great atmosphere and good food. Staff were very nice.

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bernice watts . 2024-11-06

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Great place, great food, great atmosphere.

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Simon Shaw . 2024-11-05

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I rarely leave reviews and don't believe in just leaving a bad review without mentioning anything to staff/management. But I feel quite strongly that we had an awful experience at the custome cafe today. After waiting over 20 minutes after ordering for two coffees we proceeded to wait 50 minutes in total with no food. When we asked a waitress if it would be much longer she disappeared and didn't return. We had to track down another member of staff who said it would be at least another 10-15. I understand being busy, but for two breakfasts that seems excessive. If we were told when ordering that food would be over an hour we would have been more than happy to return another time. When this was bought up with who I believe was the manager when leaving, she really didn't seem bothered and just charged me for the coffee (which I have no issue with as we did consume them). Next time we will just continue on and find somewhere else. This used to be a great biker friendly cafe, but there is now plenty of choice in the local area.

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Ross Strudwick . 2024-11-03

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Little gem of a place, only stopped for a very good coffee but will return for the full menu. Lovely staff and great atmosphere.

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Andrew Moorey . 2024-11-02

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One of the best cafes in Sussex and the south of England. Staff always happy, food always good quality and warm but not too hot. Fantastic venue set in the countryside with gorgeous views. What more could you want?

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James Fisher . 2024-10-31

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Great place to visit,Lovely food ...

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Chris Florence . 2024-10-30

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Great stop with friendly staff and quick service. Really enjoyed the ambiance too!

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Constantine Papas . 2024-10-29

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I visited the place with my male friend. We were getting weird looks from the clients and one of the guys kept pushing my friend trying to provoke. We ordered at the same time and my friend got served first, he finished with his meal and I still had to wait for mine which was spaghetti meat balls that tasted sour and salty. One of the worst experiences. This happened in 2018 or 2019 don’t remember exactly, but it absolutely did happen at this cafe. I remember the counter, the outside and the bikes. This is a 100% honest review. I’m not an ex-employee, I create web applications for a living and have an absolutely zero gain out of bashing some random cafe for pleasure. The meatballs in tomato sauce was unbearable to eat, as if it came from a can. I was served after my friend finished his food. Guy in a queue kept staring at my friend and pushing him. We felt extremely uncomfortable. Was meant to be a quick pit-stop after hours of driving that turned into a not so pleasant experience and now the owner is trying to fight me lol

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Olga S . 2024-10-25

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Nice little find on driving through, really cool inside and outside, loved it

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Caz . 2024-10-23

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Prices are laughable. £15 for a ladle of chilli and rice? Seriously ? Average price elsewhere under £10. Same goes for mac n cheese. Massively overpriced - and look at recent reviews - apparently they cant even cook poached eggs properly !! One to avoid I would say. This is pure greed at its worst.

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Christopher Boniface . 2024-10-22

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First time here lovely staff and food was nice.

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Richard Gladwish . 2024-10-18

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Today I had a bacon roll and coffee for £6 it was good value as we had a refill of coffee too ,also they made a fuss of my dog and gave her biscuits which she thoroughly enjoyed .

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tony wyatt . 2024-10-17

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Love the theme. Staff were friendly and helpful even though they forgot to check if we wanted anything else to drink. The nachos were awesome and the burger was great even though it had a box pattie. Was also a little disappointed that the roasted marshmello milkshake didn't have roasted marshmallows on top. Otherwise everything was great.

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Roamin The Traveling Gnome . 2024-10-15

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I can't say how much I adore this cafe.. words are not enough and I can't explain it, I just love it

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Terri Jenner . 2024-10-15

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We discovered this place by accident. It was lovely. The food was really good. Staff can't do enough for you. They also had a live band, which was pretty cool. We'll definitely be coming back and have recommended to family and friends 🧡

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Kirsty Macdonald . 2024-10-07

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Personally I think the prices were a little high (like a bacon sandwich £5-50!...) alas the service from the young waitress was good!...

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derek barker . 2024-10-07

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I was treated to a brunch here today and must say it was fabulous. There was a live band playing in the corner, not so loud that you couldn't hold a conversation and we were quite close. The staff were exceptionally fast, efficient considering the number of people there .the food was great. I had a custom breakfast, and my partner had eggs royale, having had my own cafe for 30 years, I'd have been proud to have served them up. I know i had breakfast but the cakes looked so scrumpy that I had to have a piece. At just under £30 including 2 tes a latte and the cake I'd say job very well done custom cafe we'll certainly be back

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martin phinbow . 2024-10-06

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Excellent biker caff but not just for bikers

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David Deas . 2024-10-01

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A really good place. We was introduced to this place by friends who live in the area. We visited at breakfast time and the food was really good. The price was good value for money and the service was very friendly. I wholeheartedly recommend this place and hopefully go there for dinner on another trip down here. Thanks for a very good breakfast!

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thomoagogo . 2024-09-27

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Unfortunately it was closed when I came by. Next time maybe

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Stephen Hennigan . 2024-09-25

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This is such a unique cafe with characters. So American, so cool! You'll find fun decors and details that you'll laugh at and enjoy about! The food was nice and the American pancake was a delight.

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Connie Chan . 2024-09-24

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Great place, eclectic decor, really friendly staff. Good service and nice food that came out quickly but didn't feel rushed. Will definitely visit again

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Catherine Weston . 2024-09-21

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3rd visit to the Custom Café. Again the food was excellent, I had the Custom Breakfast and it was cooked to perfection. Attentive and friendly staff didn't keep me waiting to be shown to a table and I didn't have to wait long for my breakfast either. 10 out of ten 👍

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Steve Otto . 2024-09-20

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Portion size Vs the price was a bit small

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Bear Piglett . 2024-09-20

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Excellent breakfast and service

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Richard Pyke . 2024-09-19

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Great place lovely food and staff very friendly and helpful. Would recommend to anyone.

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margaret . 2024-09-18

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A great themed place to eat, lots of interesting stuff on the walls and outside. Great place to relax with a coffee.

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Chris Atkins . 2024-09-17

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Great food, with lots of interesting choice. Super interesting place with very friendly staff. I will be going again

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Kevin Moon . 2024-09-17

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Been here several times now. By motorcycle and by car. The atmosphere is brilliant, specially when there is live music, all the staff is friendly and the food is great.

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Red . 2024-09-15

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I can only comment on the breakfast. The ingredients are quality and well cooked. Food is very good. Staff are polite and friendly.

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Chimp . 2024-09-12

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Very easy to get to with ample parking. Genuinely friendly staff. Dog friendly. Unique themed comfortable and cosy interior with some interesting and great varied seating area and options inside and out. Great food and drinks. Highly recommended. Milkshakes are amazing!

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Dave Pickering . 2024-08-27

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Are the Crashes getting more frequent outside Custom Cafe? Hope everyone ok! Surely the access route should be at the top end not where it is currently. Yes maybe not pulling out of the cafe on this occasion but it's taking your life into your own hands pulling out of that place on a incline. Parking is a major issue as well. You need to consider health and safety and not overcrowd the place. Food is ok nothing special May be this should only be used for motorbike meets as this really works. Having live music with limited parking doesn't work. Needs a better location to enjoy completely.

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Joe . 2024-08-27

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Breakfast was good . The staff were great as it was really busy. The cafe has a good vibe.

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dee growns . 2024-08-26

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Great food, fantastic staff. Dog friendly

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Buck ToTheLAB . 2024-08-26

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Great place for food plus music Sunday s

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bazil Finch . 2024-08-24

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Excellent food , great service and they made my sisters 14th birthday very special by bringing her out a slice of birthday cake !! She was moved to tears out of pure joy ☺️ thank you to the staff at custom cafe

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Emily Field . 2024-08-23

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Usually busy but also buzzy. Best diner type bikey cafe in the area. Caroline has bought something of interest and value to the local Moto auto scene. Well done

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roy speake . 2024-08-21

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Amazing stylish place and absolutely fantastic staff!

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Małgorzata Zamielska . 2024-08-17

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Regular stomping ground for coffee stops when we're out on the Bikes

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Andy Herring . 2024-08-15

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Went for breakfast, tried to stay all day. I wish you allowed us to park our campervan overnight. Been recently questioning my choice of buying an Australian leather hat, but sitting at customs cafe squashed those worries. I felt at home. Travelled to the south coast to see the Seven Sisters… this place was far better. If you want the savoury but also want the sweet then I have two words for you… pancakes for the table

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Alex Hudgell . 2024-08-13

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I popped in on my way from Portsmouth to Ashford Kent. Had the breakfast and coffee,free top up. Get off the carpark back on to A27 head to Bexhill is away a bit frought,but social curtsey go a long way. The venue is stack full 1950 1970 icon images and servral motor bikes ,a biker and road traveler place. Good food . Meet all needs, will probably pop in on my way back next week.

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Graham Froom . 2024-08-11

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Great place, unfortunately unable to cook a poached egg and could only blame fellow staff members for error. We received 3 hard boiled poached eggs, sent back and got another hard boiled egg. Spoke with head chef who blamed waiting staff for leaving food too long before bringing to table, no apology or offer to get something else. Very disappointing as we love this place and drove an hour and a half just for the amazing atmosphere and previously great food. Hopefully next time will be better as we frequently drive out to visit the cafe. Staff really friendly, but would be good if they can deal with these issues better.

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Niel L . 2024-08-11

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Came for breakfast this morning and left full and happy! We sat outside under the porch, and the weather was getting very hot but we were very comfortable under there and out the sun. Food was great, music was good and the staff were very friendly. We’ll definitely come back when we are this way again

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N Dartnell . 2024-08-11

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Good food but portions getting smaller for same price

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geoffrey bryan . 2024-08-08

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Visited last weekend for breakfast, the place was busy and popular with bikers. Food ordering was simple and the service quick but wasn't particularly impressed with the food. Had a breakfast that had all the makings but failed to deliver on quality, bacon overcooked, fried egg yolks solid and hash browns too crispy. Also felt that the price was too much for the quality of food presented. Sorry folks, I don't mean to be unfair and the experience will not put me off trying another visit, hopefully a better experience than this visit.

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Keith Walker . 2024-08-06

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Car park a little tight for larger vehicles

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blank blank . 2024-08-05

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Atypical place but just passing through I can't say more but there must be a great atmosphere in the evening

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Sylvie Moritz . 2024-08-03

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Fantastic retro cafe. Will come again.

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P P . 2024-08-02

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Good food superb surroundings like the bikers BBQs on Fridays

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John Griffin . 2024-08-02

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Stopped for breakfast on the way to Rye. Lovely staff and dog friendly. We Had a good full English and an American with pancakes, both great. Good parking and a nice outside area too.

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Chris Wilkinson . 2024-07-31

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Great place for all occasions. Staff really polite and helpful. food was amazing at a very good price. Good outside gardens .

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Martyn Unstead . 2024-07-25

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Think the picture says how much I enjoyed the food. Good quality ingredients and friendly staff.

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Richard Brittan . 2024-07-25

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Haven't been here since ce pre covid and was a bit dubious after reading some reviews. But it was totally fabulous. The food was hot and delicious, the servers were all friendly helpful and welcoming. I would have given 10 stars of that was an option. The weather wasn't right for eating outside but the outside area is just gorgeous

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Jen F . 2024-07-23

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Fantastic staff, excellent food and the best garden I've been in.

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Mark Green . 2024-07-23

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My friend and I were first time visitors today, arriving about 1.30. It wasn't very busy and our food arrived promptly. My friend had the chilli with rice and he said it was absolutely delicious. I had the bean burger and chips. The burger was very nice but I was disappointed that the "chips" were actually small, skinny hard fries most of which I couldn't eat. I'd seen photos of meals with chips in the reviews and they were all chunky chips. I don't know if this was just a one off but if not, perhaps the menu could state "fries" not "chips". I'd definitely return though as there was quite a few other meals I'd like to try.

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Cilla Hankin . 2024-07-22

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To be totally honest, it's a little higher in price than I would normally like to pay, HOWEVER, the quality is worth it and the fact that there is always plenty of staff on to look after you will always have an impact on the cost of things, easy parking, nice appearance and atmosphere,

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Bob Bumstead . 2024-07-21

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Had to wait a long time to be served to must chatting

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roy poole . 2024-07-20

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Food is always great, I highly recommend the Hillbilly Special. Service is good, and fast comes out quite fast.

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Christian S . 2024-07-18

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Really cool looking biker friendly diner. Excellent atmosphere and great service. The food? Well, it's a cafe with cafe food. Perfectly acceptable but the real diamond here is the restaurant itself, it's awesome.

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Gary . 2024-07-16

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You are also welcome if you just want to drink a coffee on the way through. Great atmosphere. The breakfast looks good.

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Michèle . 2024-07-16

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Super pub, classic American and English cuisine, great service, beautiful outdoor seating, even dogs can come in. We enjoyed ourselves a lot.

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kateřina horká . 2024-07-13

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Great service. Really nice food. Nice garden.

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Wayne Davies . 2024-07-11

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Drove past the Custom Cafe so many times, always wondering what it's like, and now I regret driving past that many times without going in. The look and feel of the place is a rarity. There's no place like this around which adds to its atmosphere. We went for breakfast, and we weren't let down. The food was fantastic, and I can say that because I have a picky son when it comes to food, and he cleaned his plate. We're going back next time for the burgers!!

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barry o'hara . 2024-07-07

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Beautiful venue, lovely staff but food is very overpriced for the quality. For an American themed menu, there wasn't much American style food. We loved the look of the street food menu but that is only available one night a week unfortunately. The most unpleasant part is the live music whilst you're eating, completely ruins the vibe as you can't hear yourself think, let alone talk to those eating with you (Gordon Ramsay's kitchen nightmares Cher singer for reference). This place would thrive with an improved menu, a better chef and a calmer ambience.

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BaneEdits . 2024-07-06

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Great place for petrol heads or anyone that enjoys good food and a relaxed environment. Got the American diner going on. A great motorcycle friendly place.

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David “Dusty” Binns . 2024-07-04

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Very clean and well looked after cafe. Staff very friendly and helpful. Vegetarian small all day breakfast was delicious with plenty on the plate. Highly recommended 👌

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Jackey Weightman . 2024-07-02

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We would visit again when in the area.

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Sandra Jones . 2024-07-01

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Welcoming atmosphere unfortunately the food was a disappointment. Pancakes, bacon and maple syrup for breakfast did not meet our expectations. Pancakes were not fluffy and unsure if they were fresh. The streaky bacon I would have thought would be crispy for an American style diner. And the maple syrup seemed to have barely any flavour.

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Liam Kinsella . 2024-06-30

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I was a bit disappointed after listening to all the hype, sausages were really poor and tasted off and when paying this extortionate amount for breakfast you expect it to be perfect. Def not the best breakfast but not the worst either. Great surroundings and decor

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Kate Jeffery . 2024-06-30

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Friendly service hot flavoursome food in a calm atmosphere really recommend this cafe

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Mike Tait . 2024-06-27

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My fave place for breakfast. Has an excellent menu, always comes out hot and tasty with good service. Highly recommend.

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Bruce Miller . 2024-06-25

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Great cafe, fascinating memorabilia, rockabilly music and motorbike theme. Staff wearing cool "custom cafe" t-shirts which you can buy. Varied breakfast and lunch menu with limited bar available. If you're in the area we would recommend a visit.

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Mark Norris . 2024-06-18

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Good atmosphere, average food, very poor service, waited well over an hour for two breakfasts, we weren't the only ones sat, saw two tables complain about the same thing. What a let down.

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Terence Freire . 2024-06-04

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Super sausage sandwich great facilities and great vibe. As always

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Paul . 2024-06-02

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First time here and it will be our last, had the roadhouse breakfast, waited more than 1/2 an hour when it came the mushrooms were cold and hashbowns luke warm, told staff who took it away to be warmed up, had to ask for toast, when the food came back with hot mushrooms I cut into the sausages and they were pink in the middle. Complained again, food took away again, came back with an apology and supposedly cooked sausages, but no still pink, Complained again, I was told they had been in the oven 40 minutes!!! They were really pink, then they brought out 2 more in a dish practically threw them on the table at me, guess what ...they were pink to!!! I will never go there again.the breakfast was greasy and undercooked, I do not recommend.

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Jackie Rich . 2024-05-27

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If I could leave 0 stars I would. Ordered our breakfast, paying in advance, and receiving what we thought were some our drinks (we later realised were meant for another table) after waiting half an hour for the rest we went up to see what happened. A young waitress apologised profusely and said we get a discount, got our drinks out and said our food would be shortly. An hour and 10 minutes since ordering one of the waitresses that we’d seen multiple times finally realised we still hadn’t got our food. We then had to go inside to find out what was taking so long to be told that we had been warned upon arrival that there would be a 40 minute wait (but we hadn’t else we would have left it) but our food would be 5-10 minutes more. Then the owner came out. Never once apologised for our wait just offered us more drinks and said it wasn’t personal she got very defensive when we tried to ask what had happened. Shouted at us and then left to bring out our food in stages which was disappointing at best. The sausages weren’t even cooked properly which she denied when we brought this up when trying to get some money back and she was reluctant to do so. We weren’t the only table affected either. A couple near us had to wait over an hour too and a family near by had their food bought out individually over 10 minutes. Needless to say will definitely not be returning!

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L R Hutchings . 2024-05-27

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American
outdoor_seating_251395takeaway_251395delivery_251395

Had a pleasant meal here. It was a week day evening and still fairly busy, which was good to see. The staff were good, efficient and pleasant. I was disappointed with the food, though. We ordered one of the platters, which included chicken, ribs, brisket, etc... It tasted ok, but I would have trouble believing it was smoked on-site, if at all? The chicken was dry along with the brisket, the wings were breaded, fried, and tiny. The ribs were very tender and fell from the bone but if they were smoked at all the overwhelming amount of sweet bbq sauce disguised it. Would visit again, but maybe try a burger or something.

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4.8

277 Opinions

location-icon1 London Road
American
outdoor_seating_330916takeaway_330916delivery_330916

Burgers are insanely good. We are burger brats and want luxury for the calories and these are definitely the best around!!

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3.4

8535 Opinions

location-iconRavenside Retail & Leisure Pk
American
outdoor_seating_133207takeaway_133207delivery_133207

Order incomplete impossible to get phone answered.went in person 8am Saturday morning.got into the most upsetting and embarrassing confrontation with awful manageress.an uber driver decided to join in and insult me.and moronic white van men shouted out vile abuse.I’m 68 and found the whole experience really upsetting.never never never touching this place again….change the staff,change the management please.