The Crown Hotel - JD Wetherspoon in Central Bedfordshire

Yes, this is a Wetherspoons pub but like no other I have visited. Dedicated staff for whom nothing was too much trouble. Great service, tables cleared promptly, bar regularly swept and I must add a special mention for the Manager who runs a great pub and leads by example. The room in which we stayed was equivalent to a 4* hotel and immaculately kept. We will return.

Didn't stay in a room so can't comment. Walked in very late on a Sunday and it was quiet but got a shock how big it is! It's a spoons though so order from app to table and get exactly what you'd expect. It's not gonna win any Michelin stars or rosettes but it's ok and was right where we needed it after working late in the area.

It's a good one, apart from in the morning there's always a lanky streak of pish being loud on the phone

Family friendly, inexpensive meals. Free refills on hot drinks.

Order a Gourmet 8oz Sirloin with chips. It was the most expensive portion of chips I ever paid. The steak was pure rubber. Table 86. Never again.

Nice selection of beers etc, shame about some of the locals that bring the place down.

Good rooms & staff - we'll be back!

Great pub, helpful friendly staff, great value for money

Excellent restaurant, staff incredibly friendly, we’re regular customers and there is no place I’d rather go!

Great traditional spoons. Staff are lovely and food is good :)

Typical Wetherspoons, like a TARDIS, small on the outside but large on the inside, with lots of space and tables scattered around the building. Only popped in for breakfast as I was visiting the area. Service good and fast.

Great food and drinks every time I go, and they always deliver super fast

Only visited the pub/bar Nice appearance. Clean and tidy. Decent washroom

Always good, well produced food and at a great price. I had a Freedom breakfast, always my favourite.

The saddest burger you've ever seen, with a cold bun, and a handful of mediocre chips. This place has a passable selection of beer, but *awful* food. I've eaten here five times now, and all five meals have left me feeling queasy and disappointed. Never again. And by the way, the whole place is FILTHY. Dirty carpets covered in food and debris, cluttered tables, STICKY menus. It's a shame as I like what they've done with the place, but it's the old adage: you get what you pay for. DANG, such bad food.

Tanayah aka Taz was absolutely incredible. Not only was she a genuinely member of staff, she went above and beyond when obtaining a charging cable for my phone. She embodies everything that is great about British customer service and the pub experience. A delightful human being that sprinkles you day with joy by simply being in her presence. The rest of the staff are also a credit to the Wetherspoons family. I recommend this pub to all that wish to add some sunshine to their day (even on cloudy, rainy British days.) Thanks again Taz x

Rude waiter seemed to have a problem with my friend who wasn’t drinking and was driving he persisted for ID and said rude remarks when we replied he wasn’t drinking and told him he would have to leave without id until we called manager over who said it was fine if he didn’t have a ID as he wasn’t driving and then said man stormed off after his manager corrected him APPALING SERVICE !!

This has been the 4th or 5th time I've gone to eat at the crown in Biggleswade and I will never be eating there again... the food is atrocious, the 1st occasion was for breakfast and I had to send my plate back 3 times because my egg was either raw or so overcooked it could have been made the day before... Another time with my partner we had ordered the curry which came with half the ingredients missing I.E naan bread, badjis.... charged same price mind you although there is a Asda right behind them they never had the thought of especially on the day of the week that they have curry deal to make sure that they had the necessary ingredients to be able to have the cheeky to take people's money for it. We ended up sending it back twice as the chicken was completely burnt after the second time we requested a refund which we were then told we had to wait 14 days as we paid by card which was ridiculous.... Today I attempted to order a mixed grill and I never in my life have seen some ov the worst cuts of meat ever on a plate in my life, the so called steak which I wasn't asked how I wanted cooking was just a thin piece of gristle and everything else was overcooked and full of fat ..... I've never eaten in a worse weatherspoons in all my life the best thing was my chips . IF YOU HAVE ANY SENSE DO NOT HOTHER WASTING YOUR HARD EARNED CASH ON THE POOR QUALITY FOOD SERVED HERE, IM A CHED MYSELF AND I WOULD BE ABSOLUTELY ASHAMED OF MYSELF IF I HAD SERVED THAT TO ANYONE OF MY FRIENDS AND FAMILY MEMBERS LET ALONE A PAYING CUSTOMER. HOW YOU CAN SLEEP AT NIGHT AFTER TAKING PEOPLE'S CASH FOR THAT DISGRACEFUL I CAN'T EVEN CALL IT FOOD ITS BEYOND ME.

Lovely staff and very helpful 👍

I had a fantastic experience all staff were very attentive and helpful when it came to ordering my food at the bar. My food and drinks came out on time and was well presented with no food items missing. I had a amazing time and will definitely be coming back again and will definitely let more fiends and family know about the Crown Hotel.

Had a nice breakfast, but the tables could have done with a wipe over.

Lovely clean hotel room. We had dinner and breakfast in the restaurant, great prices, lots of choice, and brilliant service. We will definitely be back!!

Convenient, clean and friendly… what more could I ask for?… the pub was busy but clean, my food was served quickly and staff were friendly. Tend to stay when in the area and haven’t been disappointed!

Friendly and helpful staff. Food and drink came out in good time, with all food for the table arriving together. App for ordering was easy to use

Terrible experience. A waitress name Oliwier seemed to have a problem with my three year old daughter and rudely and aggressively told her to move even though it was the first time it happened. Massive attitude problem towards my wife and her friend from a member of staff that was supposed to be trained in customer service.

Went to weather spoons as an early birthday treat for my dad, I ordered a pizza, and my dad and Younger brother ordered the ultimate Burgers, pizza was delicious 10/10 and my dad and bro loves there burgers, service was amazing, food and drinks arrived nice and quickly, same thing with desserts, 10/10 experience highly recommend you go to weather spoons 😁.

Went out with family & friends for a few drinks and the Management wouldn't stop staring making us feel very uncomfortable and they are extremely rude and arrogant

Come here for a Saturday afternoon meet up monthly. Food is well priced and service has improved. Still loving the app.

We (2 adults, 1 child) popped in here last Sunday afternoon (just for food, no overnight stay) and found the service and quality of food served, to be appalling. As it was lovely and warm, the garden area was busy but there were plenty of tables available inside which was great. However, the 2 staff members we spoke to - one behind the bar who took our food order, and one other team member who was waiting the tables, were both rude. The waitress in particular was such hard work - dismissive, abrasive and made us feel that we were a major inconvenience to her. The food was clearly not freshly made, and the kids portion we ordered was a joke - we didn't eat the food, and left to go to another local hotel for lunch. Customer service skills need some serious attention!

Its a spoons what more do you want from me?

Hotel with good standard rooms for reasonable prices. It's my second JDW hotel I stayed for night and I not disappointed. No car park on site but nearby are two free from 6pm till 8am Friendly and very well trained staff Good food and fast service

Great food but very slow on serving drinks when ordered through app. No dedicated drinks server care more about food delivery than drinks. Atleast 15min wait when you can see your drinks sat on the bar waiting even on slow days.

Always have a nice experience when visiting this weather spoons. Service is fast and I mean fast like drinks in under 5mins when using the app from the table and food usually in under 20 from point of ordering sometimes as fast as 10mins at quieter times. Staff are always friendly and helpful. In the winter they have an open fireplace going, adding to the good vibes. It's somewhere you can easily take the family for a meal or the partner for a quiet drink.

This review is for the Wetherspoon restaurant experience. Came here on a very busy Saturday afternoon with my 2 year old grandson for lunch, Service was good, food was good.. let down by the 50 something woman staff member who I asked directions for the disabled/ baby changing toilet. She waved her hand in the direction while rushing past me failing to open the the door to this facility which needs a key to be opened! I had a 2 year old who is in the process of toilet training that needed access asap, she was very dismissive which resulted in me having to find another member of staff to open the door! Shame as up until then I was very impressed with everything.

Called in for breakfast and wasn't disappointed..decent food at a good price.. staff were friendly and helpful.

Met my sister for afternoon lunch a chicken bbq pizza was good. Lovely afternoon in the sun.

Usual spoons atmosphere good service and the food was prompt All on one level for wheelchair access

Staff were polite and happy to help, food was quick and tasty. No complaints =)

Decent pub lots of choice for lagers

Review for the Wetherspoon gastro pub: Good service, fast and friendly staff, nice space to hang for a chat and get out of the rain.

Best hotel room we have been in for ages compared to holiday inn or Hilton etc. Plenty of in room supplies and very clean. Bathroom was spotless.

Brilliant food. Great location. Very clean

The restaurant was very busy and had good customer service experience. Did mot use the rooms was just out for,a meal.

We had a great stay at the Crown hotel Biggleswade the hotel is beautiful and they had a roaring fire on

We found the Crown hotel in Biggleswade very nice and the staff are very friendly we stayed two nights and the rooms were lovely

Stayed for 1 night this weekend. Originally sceptical as never heard of Weatherspoons having accommodation. Arrived around 5pm to a very busy pub and bar area. Had to wait quite a while till a ‘barperson’ went to serve us as no designated Reception area for room bookings. As it turned out it was a cupboard and once staff member opened the door it was a makeshift office space for checking in. Rooms were up a steep flight of stairs so am not sure if this would be suitable for people with mobility issues. Room was a twin, extremely large and very big bathroom. Slightly tired looking room but very clean. Hospitality tray would put Premier Inn and Holiday Inn to shame. Multiple sachets of tea and coffee and milk and even sachets of Oak milk, biscuits and 2 bottles of water. An ironing board, iron and hairdryer also provided Sleep- beds were extremely comfortable as were the pillows, all with protectors. Was informed on check-in that the bar was open until 1pm, we were out with friends and returned at 11pm. As our room was on the 1st floor we did hear an incredible amount of noise but we always take ear plugs with us (seasoned travellers)!! I think if we went again we would see if there were rooms higher up on a different floor to eliminate some of the noise.. Breakfast was in the bar and the usual offerings for breakfast from their bar menu. This arrived swiftly and piping hot. We were impressed with our room and 1 night stay here and will definitely use again when we are in the area. There is no car park but we left our car at relatives and walked into town but we understand there is a car park nearby we could have used.

Went here just under a week ago. When I got home I saw on the receipt I was charged for drinks I did not request. Emailed customer service who have done NOTHING. No apology, no refund. Laura Barclay stated it had been passed onto the manager but then ignored my next email until I mentioned I will be leaving a review. I have now asked her three times for the company complaints procedure but she has chosen to ignore this each time. Absolutely disgusting company who are happy to charge you for drinks not ordered and nothing done about it. The manger of Biggleswade deserves to he fired.

We went for breakfast before doing some shopping and were pleasantly surprised. The food was very nice and we didn’t have to wait too long for it to be served. All the staff were polite and helpful and you can have another cup of coffee free if you want to. We thought the food was reasonably priced.

The worst manager I’ve ever came across, Doesn’t care about any of the customers Just a genuine rude person

Visit The Crown for lunch nearly every week when not in lockdown. It is easy to order via the app, the drinks and food arrive promptly. The food is always hot and well presented and really good value for money.

Been here a few times for breakfast lately. It's cheap enough and to be honest the breakfast is half decent for the cost, free coffee refills etc.My only gripe is that when they're NOT busy they seem to dawdle about and not watching for the food to come out onto the pass, it doesn't stay hot very long anyway.At my last visit the place was nearly empty and my breakfast came out, I looked about for service only to find two waitresses chatting behind the bar, in and out of the office while my breakfast got colder and colder. I gave it a couple of minute then just went and collected it myself from the pass. I got a bit of an odd look the next time the waitress passed but I had my words ready for her, she said nothing, luckily for her.They are actually more switched on at busy times I've noticed. Come on Wetherspoons, get yer finger out in the mornings and put a bit of life into it all.

A friend and I came here for lunch as I was visiting the area. The pub was fairly clean and service was good. Despite the Covid measures, the menu is fairly varied and there are plenty of options. The food was of a good standard but the beer was a bit flat. Other than that there was no issues.

Food lovely and hot,service very good standard,better than the rubbish at Gary coopers Dunstable,which is the complete opposite.

Popped in just for a couple of beers and that was not the issue here. Whilst drinking my beers I overheard a member of floor staff ask the kitchen staff to 'spit in the customers food because they were tw**s'. I found this to be extremely unprofessional and absolutely disgusting. Needless to say I will not be chancing the food in here!. I work in the trade myself and have run kitchens for nearly 15 years, if this was a member of my staff they would no longer be welcome in my team. The waiter in question was early to mid twenties, very short hair and about 5ft 9/10.Time of incident was approx 18:10 on Monday 3rd of August 2020.

Have visited this place a few times now and only once was I asked to fill in a track and trace slip. Now they are just left at the entrance door and no one is completing them. No control really very poor.

We were lucky enough to get away from all this pandemonium to this fantastic hotel in a small town. (Although it did have one of the best Retail parks we’ve ever come across on the edge of town). The reception area for the hotel is in the main bar, in a little cupboard. Just get the attention of one of the staff. We spoke to India. She was very helpful. Even offering to reserve a table for us in the evening as it got very busy. (I was relieved to hear this as I had been implemented as I had suggested this to another Spoons in Salisbury a couple of years earlier).The room was amazing. The decor was up to date without being overly modern. It was comfortable (apart from the beds and pillows - but I always have trouble with them), with a settee in which we could relax - so much better than having to sit on the bed.The facilities were spot on, and there was ample tea, coffee etc.I wholeheartedly recommend this establishment.

Our first stay in a Wetherspoons hotel and if this hotel sets the standard we will be staying again! Our room, although a touch on the small side, was lovely. Very comfortable bed, great hospitality tray and very clean. But omg...the bathroom! Just stunning! One of the best showers I have ever used. The room price was worth it for the shower alone! Only criticism some more toiletries would be nice. We had breakfast downstairs which was great quality and our evening meal there was also good. Staff very friendly. You really could not beat this Wetherspoons for value for money!

5 of us went in 6pm on Saturday night, I was really busy but found a table. We ordered via the app it was a little slow getting drinks to us but probably not much longer than it would’ve been if we’d waited at the bar. The food came, all of it hot and pretty tasty considering how cheap it is. The staff are friendly and nothing is too much trouble. We’ll go back again, it’s good value for money.

The staff are lovely here yet to meet a rude one and as we have sent food back and they’re still so helpful. The breakfasts are okay but we have always had to have the eggs redone as they arrive solid. Had a burger once which was frozen...not good!!

Went to this Wetherspoons on Sunday. Has improved since last time - food was ok but the bill typically doesn't quite match the order (the pricing structure should be clearer). The floor near the bar was sticky. on the plus side, the coffee machines were working this time (instant coffee was the only option last time). Would be a better experience if Tim Martin stopped acting as BoJo's minister of Brexit propaganda and pushing his politics through the pub chain all the time. He states that Remain voters are "Oxbridge" types -has he looked Bojo's current cabinet!

Just your typical Wetherspoons standard menu had a steak cooked ok chips not hot everything else was ok meal but nothing special

Four ate for dinner. Ordered through the app, (easy and hassle free) and drinks came promptly. Food arrived surprisingly quickly, but it was a Tuesday evening. Service wasn't with the same cheer and enthusiasm we usually experience at JDWs (almost abandoned on the table without any conversation or directions to condiments etc), but the order was accurate, the food an improvement on the last visit, and the speed pleasing. What was a 'give it one last try' trip has partially redeemed it, though some refinement and CPD would make it even better.

The floor where we sat in the front was absolutely filthy , dried food and crumbs under the table The food and drinks were great but the service from staff was awful The waitress spilt coke all over the table , didnt apologise and didn’t have a cloth to wipe it up , presumed she went to get a cloth but no , our food arrived and we had to mop up with tissues

Just stopped over on the way to a meeting. Really impressed with how nice the rooms are. Really tidy, great amenities, and really lovely and warm. Excellent tea tray. However, tiny downside, it was a touch noisy at night. Maybe unusually so, but still. Really can't complain much though, as almost everything else made up for it in heaps!

Typical Witherspoons and always busy. Value for money absolutely superb and vast range of beers to boot

Myself and my partner are regular customers in spoons Biggleswade for meals. We can honestly say we have never had a bad experience there. The staff are always very friendly. The meals always come out promptly and always are hot, and it's a great place to catch up with friends. Keep up the good work!

Very busy bar restaurant, great menu choice, food is well cooked and nicely presented. Staff are always friendly and helpful in a very busy atmosphere, good place for office parties. I would highly recommend this restaurant.

Lovely cosy room, shower was amazing and it was a waterfall one, the bed and bedding was so comfortable. We had the best night sleep we have had in a hotel. The staff were so friendly. Food in the pub was lovely and very good value. Tea, coffee, hot chocolate making facilities in the room, biscuits, milk and soya milk. Shower gel and soap provided. Towel heater, extra pillows.

Such a great standard of service today from Steph and Darren.

I’ m a fan of this chain, but until now preference the StNeots one as I haven’t always been impressed by the service here. Last Saturday, the blazing fire and jolly atmosphere were most welcome. All the staff and food were great, and particular thanks to Jamie who got a little tip from me at the bar and a note to show his supervisor. He was so patient & enthusiastic as I chose meals & drinks for just little old me and my 4 yr old grandchild- a Wetherspoons devotee. He checked that we got her colouring pens- and that was a long way from the bar, and various waitresses and he himself checked from time to time that we were fine, despite it being quite busy. We were both so happy and impressed. Thank you.

Wetherspoon in Biggleswade was my residence for Saturday 9th November until 11th inclusive, I was pleasantly surprised at just how nice it is. The room and bathroom were spotless the bed linen lovely and the staff really nice.

Had a family dinner on friday 25th of October and one drink it was about 8

Came here at 4pm on a Sunday for my father in laws birthday.

Food awful. Service not great, tables not cleaned, staff don't care. Tried a few times but gets no better. Needs a new manager. Won't be going back.

This place is an absolute shining example of how all Wetherspoons should be run. Staff should be sent here for training because, the bar is faultless and without doubt the very best we’ve visited. It’s a very well oiled machine furnished with polite staff, where nothing is too much trouble. Tables-are wiped clean as soon as they’re vacated. If a glass is left on the end of your table, it’s clocked and taken away.

From the moment we arrived everyone was so friendly and helpfull..I stayed for 7 nights here and the rooms are excellent and staff changed towels everyday and bedding after 3 days tea and coffee topped up every day as well as biscuits...excellent value for money will definatley stay again

Rob my waiter remembered my drink order was later in the day and made his service absolutely 10/10!!! A* for this lad defo needs recognition! Only reason I’d come back.

Stayed in the hotel overnight and had English breakfast the following morning. The bacon and sausages were of good quality and the price was very reasonable. Would be happy to eat there again.

Spent all weekend we have 8 wetherspoons in Sheffield but this one was great good staff and really enjoyed my time there just remember before it was there and stop wingeing

The staff were friendly and booked in with ease the room was large with air conditioning it was clean and fresh there was a good selection of tea and coffees there was a large tv, the bathroom had a bath with a shower in it I would definitely recommend

Food and plates could be hotter, coffee machines often need filling up, but its a typical Wetherspoons,

Having never stayed in a weatherspoons hotel before I was a bit reluctant about staying there.

Good hotel in the centre of Worcester, car parking a few minutes walk away, first time in the city, the one way system a little confusing for us! Hotel receptionist was welcoming and informative, room very good standard as normal in Wetherspoons hotels. Can’t fault the room or facilities. The pub was a nice bonus as always. Great stay would recommend this hotel.

I visited this venue a few days ago, it is a pleasant place, the venue was very busy with a mix of all age groups eating there.

Excellent value breakfast, ordered at bar and quickly served at table. Refillable hot drinks. nice garden area.

Absolutely shocking. Cold, burnt and service took 20 minutes for a standard breakfast. Been at. better 2* greasy, lay-by cafes. Get your chef and service staff trained!, not one to complain but avoid this place at all costs. Thank goodness for the refill coffees, the time you wait, believe me you need them.

Had a lovely afternoon here with friends. The outside beer garden is really nice. Service was good. We ordered food and one dish was wrong but quickly sorted out. It's a Weatherspoons cheap and cheerful.

Went here tonight me and my partner for a nice drink and food in our 40 btw , sat out side as we are smokers ,was told we could not smoke at table even outside as there was designated smoking area which was fair enough, in leaving our table with a struggle as my partner is disabled table 142 we left 2 half jugs of pimms and 1 pint dark fruits we moved to have a fag which was less than 24ft away on our return all our drinks had been cleared . I went to the bar and said about our situation to the manager to be told by the manager tough you left ur table unattended. now considering it was their rule that we could not smoke outside at the table I was disgusted the manager was darn right rude a young bigger guy with attitude I would not give a penny more to this place the manager had no customer service skills and clearly can not work under pressure disgusted ....... so 2 jugs pimms costing 12.00 plus 1 dark fruits which had not long been delivered to the table gone...night ruined....walked out...

Only one thing wrong with all 3 breakfasts ordered - They were all served up in a flash, barely time to get coffees and all were TEPID AND OBVIOUSLY PRE COOKED and then slightly reheated. When it comes to eggs Benedict soft poached it's impossible to go cold in a couple of minutes. The quality of the food was spoiled by not cooking eggs fresh and serving on the cold ham and muffin which require no actual cooking. Full breakfasts were also TEPID on cold plates.

In order for this review to lie within trip advisor guidelines I can only say I did not like this place and will not visit again.I would have written more but cannot actually express my true feelings about this establishment. Personally I would not recommend it.

We stayed at the Hotel on Sunday night, due to being a Bank Holiday weekend, it was extremely busy. I booked a family room for 2 adults and 2 children, when we arrived, the room was not made up for a family, this was rectified soon after. We went out for the evening, arrived back around 9, had a drink outside and was told by the bouncer that children were not allowed after 9?? How can children not be allowed if it is a Hotel? We stayed in Room 101 which was lovely and clean but the noise was horrendous. Around 11:30pm somebody decided to organise the cellar below the room and was dragging barrels around for half and hour! The patrons of the pub were loud and rowdy when leaving so we didn’t get any sleep until gone 1am. It was a shame because it could have been a lovely stay had it not been for the fact that it was very noisy. Not one for families!

As far as Wetherspoon's go, this one is worth a visit, great value for money, and if you do have one to many, stay the night, rooms are clean, and reasonably priced.

We booked a room as our son was staying at Chicksands overnight for an interview. We’ve never stayed at a Wetherspoons before and we were really impressed. We stayed in room 103 overlooking the high street. The room was very clean and modern and as well as having tea/coffee we also had bottles of water and biscuits. We were shown to our room at check in which was a really nice touch. We’ve never been to Biggleswade before but will definitely stay here again if our son passes his interview. Don’t be put off by no onsite parking there is a car park a 5 min walk away with very reasonable rates.

In fairness to the majority of the staff, I find it difficult to write this review. We have been in the Crown Hotel Wetherspoon's on 4 past occassions. We have been customers at no end of Wetherspoons throughout the country as have been our peers. They were all of a certain standard, and we would go to them again. Biggleswade Wetherspoons lets not only some of it's staff down, but it's reputation too. The front of house staff are fine, they are polite and friendly. Food wise it is a real problem and the front of house staff have to, as diplomatically as possibly deal with the problem.We and others have experienced food arriving luke warm, burnt, out of stock repeatedly, the tables are dirty and despite the front of house's efforts.....we wouldn't eat there again. I believe this particular Wetherspoons originally had an experienced team from other pubs but they only stayed there for ?4-6 weeks. Maybe this particular "Spoons" needs more support in the kitchen and table cleaning department. The real ales are fine....seriously it is just the dirty tables and food that needs to be improved. Wetherpoons is a "recipe" pub and it doesn't match the recipe of other Wetherspoons.

When here for breakfast yesterday morning . Wasnt busy ordered our food and it came out fairly quickly. But not hot eggs were cold I think they need to sort out the kitchen staff they obviously have not got a clue these are on going problems has this is not the first time. Someone needs to sort this out

Ok for cheap food and drinks until a member of staff knocked drinks over on our table. No apology from him and he just walked off without a word. We had to call him back to clean it off and complained to management.

A vegan friend & I went for lunch, and there was a limited choice for her, but she managed with a jacket potato with a vegan chilli topping. She could have done with a little more chilli, but she said it tasted good. I had scampi & that was very good. A very reasonably priced meal, as always.

The room was very clean with a great shower. Managed to park on the road but needed to be up a bit early to move the car but it got the day started. The staff were very friendly and helpful. Good value for money.

On two occasions 2 different waitresses have been so rude. One looked over and said to the other waitress looking over at a table of a family with very small children look at the f*****g mess! Then said some people should be banned! They had a 2 year old trying to feed himself so was ridiculous what she was saying. She then stormed over while they were still eating sweeping under their table!!

Visited here today, place looking rather dirty . Chairs have dust and fluff on them. Food squashed into the carpet. Peas and bits of food on the flooring in the small dining area.