Based on 625 opinions finded in 1 websites
Opinions
Lovely pub and the staff provided excellent customer service throughout our visit. The food was lovely and was not disappointed on my first visit
Kitty G . 2024-09-17
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The food was amazing and the staff was really friendly and helpful overall was a amazing experience as the atmosphere was amazing and lively and the staff was amazing all though out service
Tyler599 . 2024-09-01
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We only live in Norton Canes and keep receiving offers through our door, we were at a loose end on Saturday and decided to give The Crown a try. We have a fabulous time, all of the staff were so welcoming and friendly and it always sets off a great atmosphere in a restaurant, the staff all seem to really like working there and have excellent customer service. We will be back soon, food was great but we enjoyed the friendly atmosphere. Thank you for a great dinner.
Natalie Starling-Booth . 2024-09-01
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Another enjoyable Sunday lunch. Meals are always well cooked and served promptly. Staff are lovely, attentive and efficient. Thanks to Lily and Italia for great and pleasant service.
PhiljLichfield . 2024-08-14
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We had a meal here and have to say the staff were friendly and the food was great, the only negative is that the service was so slow despite the restaurant being quiet
Explore13001554958 . 2024-08-09
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A big thankyou to Dave, Becky and all of the staff for a wonderful Sunday lunch family get together for my husbands birthday There were 11 of us and as usual the food was superb and the service fantastic from a very patient Maddie
Jayne K . 2024-07-21
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Just had Sunday roast it was delicious beef melted in your mouth my friends who all had different meals said theirs was lovely too. Will be visiting again and recommending Thank you to staff also who were friendly and efficient
Linda G . 2024-07-21
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As usual looked after impeccably when we had a lunchtime visit. A very relaxing and pleasant experience. Small appetites at our age so we shared a meal. Were supplied an extra plate without asking to make sharing our baguette easier and more pleasant. Thank you for your patience and understanding.
Tippunmon . 2024-07-17
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I don't normally review pub meals, because they are usually what they are, so this is an exception. This was a family meet-up: two youngsters, two parents and two grand-parents. The venue is very pleasant. We ordered a range of items (starters, mains and desserts). The menu itself is fairly standard fare, but (more importantly) the quality of all of the food served throughout was extremely good. The service was also good. We only regret that The Crown is not a 'local', but it will be our preferred meet-up venue in the future.
Wayne L . 2024-02-24
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A regular meeting point for friends and myself it’s the right place and a good central meeting point very good value for money with lovely staff and a clean pleasant environment
friends62024 . 2024-02-23
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Great food, very fresh and warm , perfect size portions , friendly staff! Great price ! Made us all Welcome including our little dog ! Regulars and will def be back !
Emma R . 2024-01-28
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Enjoyed perusing the new menu , lovely and clean with nice atmosphere, we joined in the quiz which was relaxed & fun Food fresh hot & good value love that dogs welcome inside too !
ambergY3836SL . 2024-01-25
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We have been visiting The Crown for years and have visited on three Christmas days. It's a lovely place to eat, the food has always been great and hot. The staff are always so friendly and always smile. We will continue to visit The Crown for years to come.
Stacy C . 2023-12-31
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Food was excellent the staff were very friendly credit to you and your staff the young lad was very curtious when he collected our glasses would recommend you very highly will be returning
samanthajaynef2020 . 2023-12-08
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Visited here with my wife Glenys and friend Gerry for lunch. It was a very pleasant experience. From the warm atmosphere both physically and otherwise it was a lovely lunch. The menu was reasonable as was the prices by today's standards. Service was friendly and quick. The food was excellent especially the lovely crispy chips. I have tried, perhaps too many, chips in restaurants and these were top class, probably say the best. Our only reservation was pulling off their car park which in the rush hour was not easy. Apart from this minor comment which they cant do anything about it was an excellent experience.
JOHNDOUGHTY . 2023-12-08
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Friendly staff and fantastic food very warm and welcoming place. I strongly recommend to go back great desserts
Terry M . 2023-11-26
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Dog Friendly pub. Lovely Friendly staff Always make you feel welcome and relaxed. Recently refurbished, Very nice. Food is always excellent. Also do your fur babies a choice of dinner too.
Vanimal52 . 2023-11-19
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Been in tonight 13th November 2023 and the new decor looks fabulous, food was amazing, well cooked and piping hot 5 🌟 service all round, our hostess SHANNON was ready to greet us on arrival with the loveliest of smiles and made us all feel welcome the second we walked in to the minute we walked out. In fact all staff were very friendly. would definately reccomend this eatery to many more....
kimba2108 . 2023-11-13
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Excellent food and excellent service from staff, especially the lady name shannon she was very helpful throughout our visit. Would recommend eating there.
melanieWestMidlands . 2023-11-05
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I was very disappointed during a recent visit to the Crown with family. I ordered a vegetarian dish, cheddar, leak and potato pie and when it arrived I could see pits of meat in the gravy and asked if it was meat. They took it away and brought a new pot of vegetarian gravy without giving any explanation. We also ordered 2 southern fried hunters chicken and were told that one of the toppings, shredded chicken, wasn’t available so it would arrive without this. We said ok. However at the end of the meal, I asked if the lack of topping on the hunters chicken dishes would be reflected in the cost. The man asked if we were told before hand that it was unavailable and I said yes, but we still had less than advertised on the menu surely the cost should be reduced accordingly. He simply said, this cannot be done. I was totally disgusted by his total refusal to acknowledge that I even had a point and he walked away with not the slightest apology. It was very clear from the service provided that all they care about is the money and have zero regard for the customer. The single worst eating experience I have ever encountered.
nicc99000000 . 2023-11-05
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Great service very friendly staff was served by a lady called becky she did everything we asked this means a lot when you have fussy children at meal times
Sara E . 2023-11-04
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Booked for a family gathering of 20 people - aged 6 right up to 92 😬 Excellent service, which made the whole experience of ordering for 20 people less stressful. Could not fault any of the staff. Food was delicious. Will definitely be returning.
NicHill123 . 2023-10-16
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Been many times in the past, always had good experiences. Should have known better car park was empty. Tired decor, ripped chairs. Meals were average, some of the food was cold, peas, onion rings and fries. We were offered new fries but was at the end of our meal so we declined. Disappointed to say the least.
nikky_greg . 2023-10-15
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Always fabulous freshly cooked food , and the staff are all very friendly and helpful ⭐️⭐️⭐️⭐️⭐️ highly recommended
Karen E . 2023-10-11
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Been here many times but at the moment meal prices have risen and size of meals have shrunk it’s like having children meals and drinks we had a glass of water with a splash of blackcurrant £1.70 each what a ripoff not a happy customer.
Steve C . 2023-10-08
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Our previous visits to the Crown have been a good experience, however this time we visited, no more “Two for one” deals, no waitresses collecting orders had to to order food from the bar, Food was good, but the Crown has lost its personal touch....
tmax81 . 2023-07-29
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The Crown is a cozy pub with a really nice atmosphere. I've never visited before because it's easy to miss when you're going around the roundabout, so I didn't know what to expect. They have some special deals on for certain days and menu items...
ZetsubouJ . 2023-07-18
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Great food and lovely customer service in a nice relaxed atmosphere and comfortable seating and very clean too
lcc1973 . 2023-07-16
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Had a lovely meal, all food was delicious and fast service. Staff were polite and restaurant clean throughout. Would highly recommend!
sraven01 . 2023-07-08
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We have been visiting the Crown for many years now and mostly our experiences have been good. We know that since the pandemic things have changed somewhat in the hospitality industry but the Crown's latest change away from table service ( either order at the...
oaktree26 . 2023-07-08
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Another lovely meal, especially the vegetarian chilli. We've been several times now and always a friendly welcome from the staff. Nothing is too much trouble. Thank you.
madishouse . 2023-07-06
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Great food and very friendly and attentive staff. Good value for money. Been several times and never a bad meal.
Daz P . 2023-07-03
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The staff were all very welcoming on arrival..the restaurant was very clean. We ordered our food and drinks with ease. The food arrived promptly and was absolutely wonderful. We both ordered the fish and chips, the fish wasn’t overcooked it was perfect and plenty of...
Bbloony . 2023-06-26
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The Food and Staff where great, really friendly very helpful New manager, Amy, what a star she put all her praise to the staff for all there efforts Shall be returning for more
Paul N . 2023-06-11
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We have been to The Crown many times over the last 6 months . There are two good events that we enjoy. Sunday Dinner - Portions are very large and the fresh food is served hot as we like it . I particularly like the...
BiffaBacon . 2023-05-09
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Went to a character breakfast with our autistic daughter. Manager went above and beyond for our family to allow her to be involved and cope in a busy environment. Hugely thankful and can't wait to come again
Jade B . 2023-05-04
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Not been in a while, prices have gone up but that was ok as food quality was also loads better, and it’s dog friendly which is a bonus will definitely be back with the pup next time.
Soph5991 . 2023-04-29
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Was here for a late-ish lunch. Portions were a good size for the price. There wasn't much head on my mates beer, but he's not too fussy, maybe just me. Would happily come again.
Zoe R . 2023-04-27
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Came with my sister and hubby Saturday night had 4 different meals and all of them were excellent. Hot , good portion size, good value for money with a well cooked steak. Service was good staff were friendly and efficient. Would definitely come back again.
Linda3295 . 2023-04-22
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Very good and local pub. food was good, decent menu as well. Decent priced and service was quick! Chilled pub!
herbie87 . 2023-04-16
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Meal could have been better I hsd scampi chips n mushy peas it was cold my in laws paid for meal I was embarrassed to say as it was his birthday
Jane O . 2023-04-16
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Been here before and received a very polite service from Wendy with a great mixed grill. Hense why we’re here again, the service and food was repeated. Wendy remembered us from last time. Always nice to be greated by a familiar friendly face.
simonbR476FF . 2023-03-16
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We were served by a couple of staff members one being Wendy sue went above and beyond to help me with my meal swapping the chips and onion rings for a salad to go with my steak I also kept my mushroom and tomato Exelent...
sharonrP2783CY . 2023-01-26
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Very good night. Staff were very attentive. The gentleman behind the bar (I think his name was will). The lady who served who was named Rebecca was more than happy to cater to our needs. Food was great and staff were more than happy with...
Jekell1987 . 2023-01-21
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Myself and my family had food and drink at the crown, the food was served hot and was delicious, drinks served quickly. Thank you to Shannon and team
GraceCerys45 . 2023-01-21
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Excellent service was served by a lovely lady called Becky who gave us a warm welcome Definitely going to visit again
beneM6904AS . 2023-01-18
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Had a lovely family meal here. The Food was great and the atmosphere was excellent. Its nice to see a smiling happy face behind the bar (Becky) she made us feel welcome and we had great service. We will definitely be going back. Food was...
U4544RTlaurenj . 2023-01-18
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Food was lovely and staff Ellie Shannon and Wendy were great. Looking forward to visiting again in 2023, much as 2022. Thanks!
markkkkkkkx . 2022-12-31
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Ellie, Wendy and Shannon were very attentive and provided service with a smile. Food was great too :)
Larabrennan97 . 2022-12-31
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Had a lovely Christmas Dinner, the turkey was very tasty. Staff were friendly & helpful. Had a great time, highly recommend!
nortonlad7 . 2022-12-26
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Our Christmas 3 course meal was delicious, hot, tasty and well presented value for money. Pub has a lovely calm atmosphere and you aren't rushed between your courses great customer service from Dan and WIll very welcoming and professional. Was a enjoyable out out afternoon....
A7472BUamandah . 2022-12-09
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Excellent food and service - thank you Ellie! Have to say the pub looked spotlessly clean and tidy and cosy and warm when we arrived. Well done to Dan and his team!! Warm, welcoming and festive welcome!!
GretnaSmiths . 2022-12-07
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13 of us went for a family Christmas meal on Saturday evening We received a warm welcome and greeting at the door from Dan the manager, our table was beautifully , festively decorated, our food arrived promptly, hot, well presented and delicious, our compliments to...
JayneK180 . 2022-12-05
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Excellent festive menu, generous portions served by attentive staff. Clean and well decorated location. Excellent value food and a good selection of real ales and other drinks.
MIchael R . 2022-12-05
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We had a fantastic Sunday lunch here at the crown Brownhills great food great staff Wendy will & molly fantastic service will be back soon .
darrentF2388EW . 2022-12-04
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Excellent friendly service. I pulled in to charge my car and thought I would have an early dinner. I was seated straight away and ordered the 8oz rump surf and turf which arrived in swift time. Presentation was fab and all in all an extremely...
LGJ123 . 2022-11-25
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We have been here a number of times over the years and have accepted that meals take nearly an hour to arrive. What a surprise it was tonight when perfectly cooked steak and chips arrived within 20 minutes of our arrival. The tables are also...
BBamaz . 2022-11-20
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Lovely welcome at the door. Friendly, courteous staff. Biker Friendly, Dog friendly too. Coffee is great as is the guinness. Not tried the food yet but hopefully will be next week.
philipce4g . 2022-11-20
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We used to be regular visitors before things went downhill but after a recommendation we visited this evening and it seems to be back on track! The staff were great and the food could not be faulted. We had the Thursday special of steak and...
Quest598196 . 2022-11-10
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This restaurant is outstanding! The customer service is really good! The food is amazing! I cannot say anything bad about this restaurant. I really enjoyed my time here as we came for a family birthday meal. Thank you very much to the staff for their...
K3946NKbrookeb . 2022-11-06
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Had a great meal last night, atmosphere and food were both great! Staff very attentive and are always at hand. Will definitely be returning with friends or family again soon.
simontG138AN . 2022-11-04
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Absolutely would recommend the crown Brilliant staff , food is well worth it Manager is a great asset to the crown
beneM6904AS . 2022-11-04
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Portions very small for the money. 3 onion rings as a xtra joke puddings again fat to much. Staff friendly enough tho
martintZ2663IR . 2022-10-30
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Called into the Crown for a drink and some lunch with a colleague and was impressed - comfortable, clean and welcoming pub with great service and good food too. All in all a great experience!
D6199VSphilc . 2022-10-26
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Great tasty food and cooked to perfection , ( and I am very fussy) All staff were friendly and helpful .lovely atmosphere we ate there twice last week , going again soon
633PaulB . 2022-10-16
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Walked in The Crown without a booking and from start to finish we had a fab quick lunch.. Dawn and the manager Dan gave us a warm welcome and served us. Meals arrived fast and were super tasty.. be visiting again.. pub is looking much...
dominiconr19 . 2022-10-13
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Visited The Crown in Brownhills. Dan (Manager) is back and things have definitely improved. Meals were lovely & portion sizes were good. Specials Menu is back as well & some nice extra meals to choose from.
angej169 . 2022-10-10
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A complete contrast from it's tired exterior....inside has clearly been newly refurbished to a contemporary high standard. Food is excellent for pub grub and staff very friendly and welcoming. Molly and the rest of the hospitality team deserve 5 stars for themselves....first time here and...
Simonduff . 2022-10-09
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Now definitely 2 for 1 quality on the food. Seemed very out of iceland and limited menu choice from mains to sides. The place was a little grubby with sticky tables, the female toilets fully stocked on toilet roll but didn't smell or look to...
Seaside03935714264 . 2022-10-05
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Food was great jodie the server was excellent, had some cocktails which were so cheap and so nice too
bethany88_xo . 2022-09-24
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Food ok but waited an hour for our food and wasn't informed by the manager on arrival that there was any delay ,wasn't even busy to be fair
307leighn . 2022-09-18
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Went in the Crown with the family on a whim, managed to get a booking for 10, they catered for us really well considering the short notice. there was also extra care taken with some of the dietary requirements, and also went the extra mile...
P959PUianc . 2022-09-18
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Came in for food with my family, we were seated straight away by Simon who was very friendly, we ordered our food which was brought out by a very kind young lady Daisy, Food was delicious and hot aswell. Molly was very attentive and checked...
Chris195333 . 2022-09-18
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Harry was the chef and the food was lovely and prepared to the highest of standards. The service by Leah was friendly and welcoming and she got my order correct without me having to repeat. Highly recommend for good quality tasty food and incredible service
Swilliam34578 . 2022-09-14
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Superb food, great service and highly recommend, Wendy and all the staff were great and very accommodating
J875ODmichelleg . 2022-09-11
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Great to see Dan back in charge we will definetly start coming regularly again. Service and Food were brilliant best Cod and chips I’ve had in years Molly and Kirsty were also great
NeilW123456 . 2022-09-04
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Almost a great meal with the family, The second drinks order went missing, and my Daughter's Steak was a little over cooked.
Graham H . 2022-09-03
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Came here for the play bus on Saturday with my children. They absolutely loved it. Service was great, Shannon who served me was lovely, really friendly. Definitely be back again.
SueSB123 . 2022-09-01
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Had a meal here today mixed grill was perfect and my partner said the same about his tikka masala. Staff very friendly as always. Especially the lady called Molly. Very attentive and lovely. Will certainly recommend this pub!
W4376FCkirstys . 2022-08-27
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Great to see Dan back at the helm, as always our meal was hot , well presented and delicious ! Sunday Roast dinner is always exceptional and with vegetarian options . A wonderful hardworking friendly team do their utmost to make your visit a satisfying...
JayneK180 . 2022-08-21
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Staff were wicked. Quality service, recommended. Food was spot on, really pleased with the updated menu
L7756DMjoshuad . 2022-08-20
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I haven’t visited here for a good 9 months as when I did last visit, the food was awful, the service was awful, and the place was just dirty and you could tell nobody who worked there cared. I noticed there was a new sign...
863jacksonc . 2022-08-19
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I came for a lunch at The Crown, the service was incredible. Friendly atmosphere and attentive staff!. Massive thanks to Dan, Ellie and Molly for a really nice evening!
E6797ADantons . 2022-08-19
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Outstanding food lovey and warm full of flavour and freshly cooked. Food was served in satisfactory time. The staff were very attentive and nothing was too much trouble especially Simon who went above and beyond to make sure we was all happy with our food...
Lea0776 . 2022-08-14
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Haven't been for ages, it used to be really busy, not so tonight (Thursday). Food was good, arrived in good time by the ever attentive Simon. Had a Banks bitter and that was excellent, The Crown being the first pub I tried Banks's Bitter 51...
MTV3999 . 2022-07-08
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Been to the Crown quite a few times. Always a lovely service and friendly staff. Food as always been great.
sheilajZ104PJ . 2022-06-24
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Went to the crown for Father’s Day, pub was very busy staff looked like they were working very hard to keep all customers happy. All the meals were very nice we all had the Sunday roast and a pudding. Seated straight away by a lady...
simonmF876HJ . 2022-06-23
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5 of us visited the Crown Sun 12/6/22. Got drinks straight away and looked at a new Sunday menu, which had limited choice. We asked if sharer nachos were available and waitress took time to ask chef if he would serve them despite not being...
YouBears . 2022-06-12
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Me and my partner always come in for dinner , and every time we enjoy our visit and food , it’s a very quite and relaxing pub and great for kids !
joshgriffiths420 . 2022-05-26
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We had chicken burgers which were lovely! All staff were great and very welcoming We will definitely return
14ashleighr . 2022-04-23
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Great to see Dan back at the crown he always gives you his best attention. We always enjoy the food and draught beer is excellent.
880carly . 2022-04-06
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We attend here quite regularly due to living close by and we always get a good meal and brilliant service. Our server today was Wendy, she always goes above and beyond to make sure our visit is great. Probably why we keep returning :)
shaunmE1624DU . 2022-04-03
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Dan was our waiter great quick service very polite. ! Credit to company 👍 Lovely dinner too 👍👍👍👍
danny r . 2022-04-03
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Dawn is a credit to The Crown her service and smile and looks after everyone and makes sure food and beer and wine is perfect to her customers
mandyb955 . 2022-03-31
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Table sticky needs a re-varnish. First choice from menu unavailable. Chicken and bacon salad very uninspiring for the money--mostly lettuce. Chicken Tikka tasteless... the rice was an overcooked soggy mess! Service slow. Overcharged on the bill which had to be altered. Overall experience was very...
Edward E . 2022-03-28
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Me and my Husband had the sirloin steak today. Cooked to perfection and so tasty. We were looked after by Simon, he made sure it was a perfect visit and knew how good wine should be served. First class.
V3107ICanner . 2022-03-20
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Wouldn’t normally choose to go out on a Monday evening but was a family occasion to celebrate Wedding Anniversary. Our party of 9 were so well looked after by Daniel, our server. Food was good, 4 of our party enjoyed steaks that were cooked to...
alisonpP4517OG . 2022-03-13
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Ate here today, served by Daniel. Great Sunday lunch, perfect puddings and even better table service from Daniel
denisejY2705QA . 2022-03-13
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Booked a table for 18 to celebrate a 17th birthday. Excellent service, helpful staff, food fresh and tasty. Good value for money.
C8287XGrachels . 2022-03-03
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We visited the crown on Thursday evening, the staff were warm and welcoming and were very friendly. Not sure why people have said they are rude. They couldn’t do enough for me and my partner! Food was good and well priced. We will return!
tbarnett98 . 2022-02-11
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What a beautiful establishment! Friendly staff! Beautifully home-cooked food. Cosy country pub vibe and wonderful regulars punters that I met this evening.(you know who you are)❤️ Dog friendly! Stunning! Loved it today on my birthday! Thank you to all who made us welcome. See you again real soon! I highly rate this public house. 🙏🏼❤️🙏🏼
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First time here and even though it was fireworks night and the place was very busy, we didn't wait long for our food, which was very nice and good value for money, we were served quickly at the bar and the staff were very attentive. Highly recommended.