Based on 392 opinions finded in 1 websites

Based on 392 opinions finded in 1 websites
Nº 345 in 547 in Cotswold
Nº 11 of 17 Other european cuisines in Cotswold
Opinions
We have recently had another amazing meal and service here. For a January evening it was busy with a great atmosphere and decorated as beautiful as ever. We had amazing service from Bunty; wow what a professional, thinking of what you need before you even have to ask. I’ve been wanting to try the fish and chips for a while and they were delicious; the side order vegetables cooked to perfection too. The whole evening was faultless (if I am being picky the ice cream lacked a bit of wow factor if I was being honest). All meals looked fantastic and the wine was sublime. Can’t wait to return again.
MrsY . 2025-01-27
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On the Friday evening just gone, my family and I visited the Crown at Ampney Brook and had the most AMAZING time! We booked a table for 6 of us in the dome outside and it was the perfect way to celebrate my birthday. All our orders came and the food was mouthwatering. I had a steak and it was one of the best I've ever had. A special mention to Paula our waitress for the night and she made our evening with how helpful, kind and caring nature along with her smile on her face. Paula was a real credit to the restaurant and we can't thank her enough for the service we received.
Dave G . 2025-01-26
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Not happy. I took my grandson on Friday evening after school as a treat on the 50% offer. We were seated upstairs in a dining room totally on our own (there were other dining areas with a few customers in) at a very small table next to the door and opposite the noisy toilets. The food was just ok. The burger very over cooked, the pork belly was small, and not at all crispy. The only veg was 2 pieces of broccoli with the pork and none with the burger and chips. Very disappointing, and to top it all I had not read the “small print” - that the waitress pointed out when I was settling the bill - on the offer which said you had to have 2 courses to get 50% off the main, so I paid full price! This was what I read in my email - Good Food, Great Offer...�50% Off Mains Is Still On! Until 13th February, you can enjoy 50% off your main course when you dine with us during the week. 📅 When? Monday to Friday, all day�🍽️ How to redeem? Simply show this email to your server when seated. There’s no limit to how many times you can use this offer — so why not plan your next visit and let us do the cooking? BOOK NOW
Lynn W . 2025-01-21
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While the ambiance and location of this pub are undeniably charming—truly capturing the essence of a traditional Cotswold pub—I found the portion sizes a little underwhelming, especially for those with a larger appetite. The dishes have a ‘cordon bleu-esque’ refinement, but the smaller servings left me wanting more. It’s a lovely spot, but unfortunately, the portion sizes will deter me from returning.
JamesH88 . 2025-01-20
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Absolutely fantastic......wonderful, generously-proportioned dishes, friendly, attentive service, and excellent value for money.
Richard B . 2025-01-19
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Absolutely fabulous lunch, well cooked beautifully presented food served by professional but friendly staff. The restaurant has a wonderful warm and welcoming atmosphere. We all had a wonderful lunch and will definitely return when next in this area. The staff even presented my Mother with a Happy Birthday Dessert. Many thanks for a wonderful experience.
Catherine Bradbrooke-Burland . 2024-09-29
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Wow! We attended the "New Autumn Menu evening" and it was amazing! The food was absolutely delicious, service and surroundings wonderful! Thank you so much and now will be our first choice for drinks and meals out!
Tracey Hale . 2024-09-27
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I've not been to what was The Crown at Crucis for about ten years. I went with two friends for coffee and found that the building had been much extended. It was a very plessant visit. We shall return.
Alan M . 2024-09-23
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I had booked this pub on a recommendation from a friend. I booked for my 50th birthday for 12 people with a mix of adults and older children. We completed the preorder a few weeks previously. Upon arrival - I had my 50 balloons with me but received a cold welcome and no one referenced my birthday. We were shown to a private room, which was a lovely environment and felt special, however the room was incredibly warm so we had to open the windows. I mentioned to a man in a navy suit that it was my birthday and that I had an email advising I could have a free bottle of bubbles, and again he coldly replied ‘you will need to show me the email!’ The starters arrived at different times and I did feel the scallops were hugely over priced for the portion size , and the prawn cocktail was very odd in presentation. We had to find someone to ask for drinks as the team seemed busy in the main areas and we felt forgotten. The mains arrived - again at different times, and immediately we all said the food was cold, and the portion of meat was very small. We had to chase twice to get gravy and sauces which I find really poor and no one asked if everything was ok, we didn’t say anything at the time as didn’t want to create a scene and hoped the gravy would heat the food through. We waited and waited for extra potatoes and veg and after we had finished and been sat there 5 mins the chef made an appearance with bowls of pots and veg! I replied ‘it is too late we have finished and we wanted these ten mins ago?!’ The meat itself was not great quality and all that had the beef and lamb advised it was chewy and not enjoyable. The desserts arrived at different times again and I was then advised that all had been brought out and I said we had another sticky toffee pudding, and the waiter said ‘no that’s all you pre ordered!’ I had to show him the email to show that we were missing one - at this point he went off to find another one and came back 5 mins later with one! What is the point of a pre order if you don’t look at it properly? We would’ve ordered more drinks/wine if we had been given the opportunity but we just gave up! When we left the building no one said thank you or goodbye to us and the man in the navy suit just stood at the door with no eye contact or interaction! All in all really disappointing and we won’t return and won’t recommend!
AnnekaM500 . 2024-09-23
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Booked and had confirmation but staff were unaware that we had book. The place was very busy as there was obviously an event taking place so instead of being seated in the restaurant they found us a table in the bar which was just noisy. The new autumn menu has virtually no vegetable sides to offer and mains do not come with anything at all so if you can find anything vegetable plus potatoes you are looking at £30-£40 plus per main. Wait time was long. Quite a good wine list but real ale is poor. Fortunately we have many other better places to eat in the area. This was our first visit and will probably be our last.
Peter G . 2024-09-22
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Booked well in advance for four of us to have afternoon tea. Birthday treat. Shown to a very dark table in the bar, asked if we could be moved somewhere brighter where we could see each other,and told no as they were very busy. We booked for 2 pm. Having waited too long for service we caught the eye of the waiter who said there were only two of them dealing with bar and restaurant. Not good. Now I come to the food. Sandwiches were fresh but odd fillings. The smoked salmon had horseradish with it so you could not taste the salmon and the beef had so much mustard on it so you could not taste the beef. The other filling was very odd and very soggy, avocado and tomato, not good.Scones were very good but with sealed pots of apricot or blackcurrant jam, we asked for strawberry or raspberry jam but they did not have any!!! Not good. Cakes were awful, heavy and dry. The tiny chocolate eclair had no cream just hard chocolate in the middle. So disappointed.
Ann T . 2024-07-29
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We all had starters, mains and dessert, every dish was great. Service was fab, very helpful and polite. Standout dish was the tomahawk pork chop from the specials, very well cooked.
Alan C . 2024-07-22
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Great food, lovely venue, fan service. We arrived on the Friday of the Fairford Air tattoo and as expected the place was busy. However despite this our host Louise was excellent throughout the meal. Engaging, attentive a friendly even though every table was full and demand for service was huge. Thank you.
tgh1985 . 2024-07-20
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Came here with family for an evening meal and really enjoyed. I had the steak frites which were so tasty and the restaurant itself was beautiful!
Tom . 2024-07-20
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We had an appalling experience here. Service was abysmal. Food was sub-par. We had to wait 1 hour for our drinks, 1 hour for our starters and 2 hours for our mains. We were proactively acknowledged only twice by members of staff during our wait of 4 hours (!) and otherwise had to leave our table to prompt waiters multiple times for drinks orders and to order food - or as to where our orders even were. A couple at the nearest table complained about their mains and told us themselves that they were given a completely comp’d meal and free alcohol for the evening. We were offered 20% discount, no service charge and refunded mains which still left us with a substantial bill. Begrudgingly, this offer was accepted by a member of the party however I left feeling we too should have not been charged anything, as it was a complete waste of time and total waste of money. Nothing we ordered could be enjoyed because everything took far too long to arrive. Food had to be eaten without drinks; and vice versa. Excuses were attempted about staffing levels (and I was actually quietly asked to put this in my review, would you believe!!!) but there was absolutely zero communication or acknowledgement of this throughout the evening and It was evident that other tables were receiving far better service (and actually receiving their orders!) so this is no excuse. I have genuinely never had such a poor standard of service, or of food, when it finally arrived. I will be doing the opposite of recommending The Crown and I feel we left with a lacklustre, inadequate and insincere offer of apology and compensation for this unacceptable experience.
Abigail W . 2024-07-19
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We had our anniversary dinner at the atrium, and it left us underwhelmed. We had a taxi booked to take us to the hotel but they arrived late to collect us, it was completely out of our control. Out of courtesy, we called ahead to say we would be 10-15 mins late, to which the receptionist replied we would probably miss our first couple of courses. For starters, the timing of that doesn't work out, but equally, it sets the tone for how this hotel treats its customers. We objected and talked to a manager who said they'd do the best to accommodate us being 10 mins late. Jeez, thanks. The kitchen must be so overworked we're grateful. We arrived and the receptionist asked if she could take our coats, it wasn't until the end of dinner when I went to the loo I saw that our coats hadn't been put away safely they were just put on a peg in the main thoroughfare. Had I known that I'd have kept it safely with me. We went to the atrium dining room to see 6 inward facing tables. We were the 5th to be seated. The room itself has very corporate decor, a few flipcharts and red marker pens wouldn't have looked out of place. The wine list is small and tops at £120 a bottle, unless there was another list we were unaware of. Our white burgundy was served in red wine glasses. We noticed that the folks at the next table had their white in white wine glasses. The 6th table of guests arrived and then food service started. For each course several wait staff queued up with dishes for all tables and then the one waiter that was allowed to interact with customers deposited them on the tables and then stood at the front of the class, I mean dining room, and announced to us all what the dishes were. A few courses in I found this batch processing of dinner to be tiresome as we had to wait for others to get their food, have swapped dishes explained privately and then he would address the room before we could eat - meaning our food was getting cold. The pace of dinner was therefore dependent on the slowest diner before the plates were cleared and the next course could begin. If someone went to the loo the service didn't wait and the food was delivered and announced without them - always hallmarks of high end dining. Cutlery wasn't laid it was plonked on the table for diners to set themselves. Any requests of the waiter were met with comments of why he was busy and we had to wait. When people part with their hard earned cash they want to feel special and appreciated. Tone is usually set at the top, which is where the inflexibility and batch approach to dinner must come from. I dont particularly like being shunted through a dinner experience en masse. Its a shame as the service detracted from the food, which was good but not special enough that I should be expected to experience it like a coach load of punters. My sympathies to the chef, i can only imagine the hardship that it is to cater for 12 covers in an entire evening, When dining out, you always remember how the place made you feel, and lord of the mayor's left us feeling meh. Maybe communal dining for £450 a pop just isn't for us.
362 Opinions
Fantastic! Read all the reviews regarding the breakfast, but come here for dinner, you won’t be disappointed!
163 Opinions
Stopped in for a late lunch today and what a lovely find! The food was absolutely delicious and the staff were really friendly and accommodating. Will definitely be visiting again.
671 Opinions
Very disappointing. Was a special birthday treat and the meal was awful and the staff didn’t care Steak chewy most got spat out. Pork crackling tasteless and hard , chicken and chips … just that and not worth the money Very very disappointed