Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Nº 292 in 398 in Monmouthshire
Opinions
Absolutely brilliant quiz night. Not sure how often it is on but I highly recommend. Nice staff and cosy atmosphere too.
Backup Bar . 2024-04-24
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Lovely local pub with Character, called in for a pint met with some lovely people John & Jim Partridge who knew my uncle Fred Pettican lovely stories and pleasant surroundings would visit again,part of the community of Delightful Caldicot. Got to look after your own
Lisdar . 2022-08-10
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Went out post lockdown for a date night with my partner - we are professionals in our 50s. Was met by a surly doorman who wanted to know where we had been prior? None of the staff were wearing masks, and only a loose grasp of social distancing was in place. Real ale used to be good in this pub with the previous landlord but spotting a few cloudy pints I opted for a cider, the Mrs went for a large posh gin with all the add- ons. We found an empty table, didn’t look like it had been wiped down. About 10 minutes later we were told we had to pour our drinks into plastic pint glasses. When asked why no reasonable reason was given - so I refused and asked to see the manager. She came over and said that it had been a rough night and everyone else was doing it. I replied that if we were expected to drink out of plastic glasses we wouldn’t have entered the business or spent our money. I replied that we would finish our drinks that they had presented to us as their product - and leave she then insisted my wife pour a double speciality gin into a plastic pint glass. We left and shall not return under present ownership. The request not only seemed unfair but implied that we were untrustworthy or that the management were letting a very unsavoury clientele into this once great pub? With the plastic bags scattered about I made a personal assumption as to the cause of this unruliness …. I am so disappointed to see such a previously well managed and welcoming pub go so low- and would advise anyone adverse to recreational pharmaceuticals to await new management before visiting.
JOOPGILLY . 2021-07-31
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no tvs,food etc, just good beer and local atmosphere staff always friendly recently won good beer award
Julie D . 2019-01-18
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33 Opinions
Not a vast menu, but caters for vegetarians and vegans as well, which is always welcome. Food was all freshly cooked and the staff were very friendly and helpful.
53 Opinions
Due to stay here after a gig in the castle on the 17th of August. The day before, had a message to say that our room we were due to stay in had been flooded, and no other rooms were available. This had been booked since January, so why it was specifically “our”designated room I have no idea. Multiple attempts at contacting them by phone have failed. No other hotel rooms available in Chepstow at such short notice, and has resulted in us having to book a hotel out of the area and booking taxis there and back, so a lot of extra expense. Highly suspicious and extremely poor customer service. Think twice before booking here folks
385 Opinions
Bought a groupon voucher to attend here for a surprise Birthday meal, booked a table a week in advance. Arrived to find the restaurant completely closed, there was no attempt from the restaurant to contact me and let me know they were closed. This completely ruined what was meant to be a nice Birthday meal and to top it off I am now out of pocket as we had to get a last minute table in another restaurant and have to wait 2 weeks for Groupon to issue the refund! Definitely do NOT recommend!
48 Opinions
The fish was dry and tasteless, and the batter fatty and inedible. The staff impolite and unable to calculate the correct change. The chips were bad bad bad