Kong's in Monmouthshire

Food was fantastic hot, tasty and plenty to feed us. We Really enjoyed the evening

What a waste of £55.00. Food was watery, tasteless and insipid. Prawn toasts were the tiniest I have ever seen and certainly not worth £5.00! Moo Shu pork did not even have a hint of yellow bean sauce. Crispy chicken noodles were awful, menu didn't say the Crispy chicken noodles came with lots of vegetables and a few pieces of chicken separately which was overwhelmed by ginger. Most of the things I wanted to order was unavailable at the time or not available at all and hadn't been for quite some time but this has not been updated on their online menu. I asked the staff if any chilli oil was available which is usually used in Chinese restaurants and they said yes so I asked if I could have some, they then charged me £3.00 for a pot of sweet chilli sauce when I got the food home, not what I had asked for. Will certainly never use again, extremely disappointing.

Sadly our takeaway was absolutely terrible. Rice was stodgy, Chicken looked dodgy,everything was tasteless.A waste of £60+. Most positive thing was prawn crackers.

I have been having takeaways from here for the best part of 10 years, and the customer experience and quality has fluctuated greatly over that time. So we decided to eat in the restaurant for the first time ever recently thinking this would be a more consistent experience, but the whole thing was so awful that we will never spend another penny in this place again. The management here literally have no idea how to run a business! There are so many other options for Chinese takeaway, do yourself a favour and go elsewhere. We'll be sticking with Crickhowell from now on 5* hygiene rating there!

Really disappointed… one of the worst Chinese I’ve ever had. The quality of the food was so poor and nothing at all tasted fresh. It felt like such a waste of money as no one enjoyed- a real shame.

We had the most amazing Chinese meal at this restaurant the staff are extremely courteous and very friendly and polite.

Bit worrying as you enter that it has a three star hygiene rating. Restaurant area was clean enough. Toilets needed attention. Staff friendly. Food nice enough but not amazing. Didn't have that really fresh taste. Won't be rushing back even though we were regulars pre-kids.

Good value for money. Nice and fresh and lots of it. There was a wait as they were busy as. Lovely staff and prices good.

We used to go here all the time because it was so great. The last time we were very disappointed but figured it was a one-off. It wasn't, we ordered takeaway - the smoked chicken appetisers which normally we love and fight over, so we ordered two lots, was so tough and as we didn't want to pay dentists fees, they had to go in the bin. The spare ribs were overcooked and tough, the duck with ginger and sping onions was unmemorable, as was everything else we ordered. Such a waste of money and so disappointing. Not going back again.

We ordered a takaway - £90 worth and so many things wrong with it. The sesame chicken starter was so overcooked it was like strips of rubber; we ordered two portions of 6 dumplings and only got 8 in total; the spare ribs were tough and mostly gristle; the manderin chicken was rubbery and the sauce tasteless; the chilli beef was hard as rocks. This restaurant used to be so good but the quality has been dropping. We won't be going back

Really cool place. We got take away, but I’d love to dine here some time. Hard to find, but worth it!

Visited 22.7.23 part of 10 with 5 on each table food amazing tasty, hot and plentiful staff were very welcoming and helpful will definitely be returning.

Always excellent service and food outstanding at reasonable price

Beautiful takeaway. You can tell this is a restaurant rather than just a takeaway kitchen.

We had a sit down all you can eat meal! Food was quality plenty of it cooked well. Service great. Plenty of takeaway trade Food was excellent staters to die for lovely crispy duck and pancakes Main meal beef in black bean and king prawn and cashew Service excellent

Ordered from maki menu. Good portion size on the large side. Perfectly cooked with amazing flavours. No wonder they won the welsh Asian food awards. Will be returning

Amazing food, service very reasonable prices. First visit here but return visit in order!! Parking available near by with extensive menus

Amazing place to eat food freshly cooked we had the banquet plenty to choose from every meal was delicious. Staff very friendly and helpful will definitely be back

Steaming hot fresh tender chicken balls in batter.Lovely sweet n sour sauce piping hot.Egg fried rice very tasty.100% reccommend.Fantastic service and well worth looking at the beautiful huge fish tank.Nothing was too much trouble to make you feel welcome and comfortable.

Booked here for Dinner as we were staying in Abergavenny for the weekend we decided to have the evening banquet as it looked good value for £27.95 per head , Starters were tasty however I don’t think prawn crackers should be one of the 5 choices you get to choose they should be complimentary , Duck was nice as a second course where this menu fell down was the main choices , curry sauce was cold , Schezwan prawn dish as a main had 4 prawns in it , egg fried rice was the smallest portion I have ever seen literally the bowl was the size of a small teacup and the beef in black bean was tasteless you can order more main dishes included as part of the evening banquet-as long as you finish your first dish we waited 20 minutes to order a chow mein this proved impossible we couldn’t summon a waiter and our table was avoided so we gave up I think they are trying to reduce costs so the evening banquet is not as value for money as it seems as portions are very small and amount of protein in the dishes I.e meat etc is reduced and although main courses are advertised as limitless as long as you finish each dish they are not forthcoming after you’ve received your first main and make it impossible to make another choice we are not food wasters or over eaters so the poor service was unnecessary

Excellent evening Food was beautiful service was fantastic. Reasonably priced. Nice atmosphere I would highly recommend this lovely restaurant.

Quick, tasty, good value and the fish tank was awesome !

This place used to be amazing Went tonight to celebrate Chinese New Year ,obviously just myself and husband. We went for the buffet at £27pp (which had many times before and has been stunning),sadly tonight it was awful The first starters ,we had limited choice as they didn’t have them all available(we were not told this when we were seated) We ordered limited choice starters and when doing so were informed that we should have had prawn crackers when drinks were brought out ,which we didn’t and waited about 20 minutes for it to arrive . The restaurant was very empty .We then ordered the Duck ,for second course ,came out ,pancakes and Duck ,cold,went to the bar as no one came to us to see ,yet again if everything was ok (didn’t on first course I may add) another 25 minutes of waiting Replaced pancakes 5-10 minutes later ,at which time ordered main course .They didn’t replace the duck and tbh second lot of pancakes were tepid . Main course came ,rice was cold and stodgy ,as obviously nuked and not checked all way through. Mains served on cold plates and was awful No one came to check if food was ok ,my husband who never complains about food said it was awful and we both left it and husband went to toilet and then came back and said let’s go I said what about the bill ,he said he d paid it ,literally had our meal for about 3 minutes prior to this I went up again to bar to complain about poor food 2 staff didn’t know what to do ,called someone down who did ask had anyone checked,staff said no I explained I wasn’t happy about the food and service as it was cold and all he offered a was a 10% reduction ,I disagreed,but he said he wasn’t the Manager ,whose name I requested as staff said he was manager “Mike “ is the supposedly Manager and won’t be back until Thursday and is meant to phone me I don’t believe this as written on piece of paper that is used to take orders on But I will be phoning on Thursday,as why should a Restaurant offer poor food,poor service when charging a lot money with the way cost of living is these days And to pay (bill £80) is a lot of money ,especially to those on minimum wage,it actually works out to over a days wages .I did say the bill for alcohol,that I understood (cheaper to buy bottle of wine than by the glass and husband had 2 330ml bottles of larger) Totally disappointed

Best Chinese in Wales, food alway great, friendly staff and great value for money.

Had a takeaway earlier chips was not cooked they were slightly hard and really dry this place has gone down hill alot Sweet and Sour Balls is way smaller along with the prawn toasts

Staff are friendly, food is great and the kids love the huge fish tank.

Probably the best beef chow mein I've ever had.

Lovely food and a great range of vegan options (just ask for their separate vegan menu).

Staff were polite. Starters were OK but all main courses besides the duck were bland. Plenty of food but certainly quantity over quality.

Food very good, service good but premises in need of TLC.

This is the worst restaurant I have ever set foot in, absolutely disgusting food. Prawn crackers left out on tables for who knows how long, knives and forks but no chopsticks..unless you fancy a wooden pair. They had a list of about 10-15 dishes they didn't have from their already limited menu. The crispy beef should be renamed 'soft beef', and the noodles were slimey. I have been to some shocking restaurants but this wins hands down. They obviously have the banquet on a Sunday to use up all the leftover food from the week before they close for several days!! Avoid this place at all costs.

We have visited a few times recently. We have had the Sunday buffet and food from the main menu. The food has always been very good. Portions from the main menu are huge. I can understand why you can't take buffet food away because that is liable to be abused. We love the shared starter and also the house special fried rice. It's usually very busy there I am surprised at the negative reviews .

Had lots of take away from Kongs Aber in the past - Until 6 months ago - top drawer Last three times we have phoned to order...............closed ! end of !

Staff were great. Food good although not a big lover of Chinese. Rather expensive

Table for 2, great and friendly staff. huge potions so definitely worth your money and if you don’t finish it you can take home the rest!

We booked a table for 2pm. When we arrived, we were then told the kitchen would be closed in 20 minutes. We decided to go for the set menu and the small starters were not home made and bought in and they were very bland and factory made and the main course, I ordered, sweet and sour chicken. The chicken was deep fried and the chef just poured sweet and sour sauce that was straight out of the bottle, tasted the same as iceland £2 frozen sweet and sour instead of £13.95 that they were charging. The other customers seemed happy and I looked at what they were eating and their food looked a lot better than what we were served. When we were asked "how was the food"? we gave our report and I said, if you did not have the time to serve and cook properly, it would have been better to be honest and stay we would not have time when I rang to book the table. The waitress stopped clearing our table and walked off and started talking to her colleagues and I paid the bill protesting.

After not meeting up socially for a long time we were really excited to be meeting at this place for food and drinks. Disappointed on arrival to find the restaurant looking tired, dusty and in need of a decor refresh. We made our way to the bar to get drinks and the chaos at that point set the tone for the evening! We eventually made our way upstairs to our table. The room was very warm and stuffy and a fan and a small air cooler were operating but not near where we were sat. One window was open and another adjacent window was closed. We asked the waitress if the fan could be moved closer to be told she wasn’t allowed to move it, we challenged this so she said she would ask permission, she didn’t return! Another waitress then came, by now we had opened the other window. This obviously upset her and she proceeded to close the window (with attitude) and when we asked again if the fan could be moved this seemed to upset her and she protested and proceeded to cause a fuss, banging and stamping around eventually repositioning the air cooler, the mood continued throughout the remainder of the evening. Food was ok, but so many rules and restrictions applied to the all you could eat banquet that it just made for a difficult and tense experience. Service was slow and laboured. The evening ended with some of our party asking if they could take home the food they couldn’t finish, to be told this wasn’t allowed, and so food that was paid for subsequently ended up in the bin. Overall an extremely disappointing experience, we won’t return and cannot recommend 🙁

nice little Chinese good food it was just to much of it, but its ok what you leave you can take away with you.

Had an absolutely great evening, very friendly and obliging staff and the food was fantastic. If you enjoy Chinese food Kong's is well worth a visit. Definitely worthy of five stars awarded.

Well impressed with this place ,the food was amazing and they give you so much of it

was nice what i had but had some left over so i asked for a container to take home they said no cuz i ordered from banquet and not the menu ,i think its bad as they would ony tip it out in bin .

The worst take away I have ever had. Our first and last visit. Never again. Had chicken crispy noodles, tasteless watery slop.

Great food at reasonable prices. The good at Kong's had been constantly good every time I've been. Would recommend highly.

Been to Kong's many times, one of our favourite places but tonight, service was very poor. Waited ages for our food, order was incorrect, not once but twice, not their usual standard. Hope it is just a 'one off' as it's the best Chinese around!

Thought we would have a Thursday night treat with the kids so the kids decided on Chinese and we ordered a takeaway from Kongs! Ordered crispy chicken noodles at £8.50 and what I received was a tray of dry tasteless rock solid noodles? Looked in my the tray for chicken but none could be found until I come across a container with some slimy chicken pieces and what I can only describe covered in gravy? No actual Chinese taste involved here. Being confused as if this was right I rang and after two phone calls I was told to tip the slop on the crispy noodles. My son, who will eat anything put In front of him had a bite of some noodles which dug straight into the roof of his mouth. I can honestly say this was the worst looking and tasting muck I’ve had in my possession The rest of the food was tasteless and over priced…pretty much went in the bin…near on £ 40 down the drain I never write reviews but I feel like dick Turpin has jumped off his horse and robbed me of my £40 God awful place

Amazing lovely polite and smilly staff. Ready tasty food. I would only like to be warmer as I was a bit chilled, but definately we would go back. I was impressed with both food and People. Thank you.

Great food on the all you can eat menu

Me and a friend booked here for some food. We had all you can eat menu which was priced at 22.95. Sounds fantastic but there’s a 2 hour limit so once you place your first starter the time apparently starts lol and you have 2...

Sunday Buffet Lunch was lovely Good service

Ordered beef curry egg fried rice cold and king prawn feung very small portion and watery wouldn't go again

We experienced exceptional service after they managed to squeeze us in without a booking. Food was decent and very filling thanks to the large portions. Toilets were clean and parking nearby.

This is pretty much your average Chinese takeaway. The food is good, if a little greasy, but that's to be expected from a takeaway. Everything seems reasonably priced, and the staff are friendly and helpful. However, I wouldn't have wanted to dine in, as the...

Pleasant little restaurant. Food generally good but could be hotter. They need to use heated food warmers at the table and use hot serving plates. Duck dishes not recommended as too much fat/skin and little meat. Otherwise ok.

Lovely food, had the banquet and it exceeded my expectations. Great sized portions

Have had a takeaway from here before, but we recently ate inside the restaurant and it was a great experience. Their selection of vegetarian options was not the widest, with some 'vegetarian' options containing oyster sauce, which was a bit concerning. However, the dish that I did have, the sea spicy aubergine, was delicious and perhaps the best vegetarian dish I have had from a Chinese. The atmosphere was good, and the food was well priced. I will definitely be visiting again in the future, and I would recommend for eat in or takeaway.

Excellent food staff very attentive would recommend

The buffet idea I think is amazing. The food was delicious and the atmosphere was nice and cozy. Every single dish I ate was fantastic. Definitely recommend.

Fantastic food, fantastic staff, fantastic atmosphere. I would happily return again and again to such a wonderful place.

Probably the worst Chinese meal ever. Ate outside in garden as inside was dark & grubby. Nice red picnic tables but there was litter on the lawn and the grass needed cutting. Started with bbq ribs in sauce which were fatty and soggy. Prawn toast...

Fast service always excellent food and fenerous portions. Only criticism sat close to door and it was open and cols so ate with my coat on.

the food was very tasty and is honestly the best chinese i’ve ever been to. the service is great! they have a buffet with many options and is also 5 stars. i definitely recommend going here

We've enjoyed a few takeaways from Kong's in recent months. Orders are taken accurately, food is delicious, prices are reasonable, it's always ready at the time we are given to collect. Thanks, all!

Really good food best chinese in the area

Good food but I would recommend town gate as the prices are more reasonable and the food is better

Lovly food Best Chinese in Abergavenny

Plenty of taste in the food, but we struggled to find much meat in each dish.

We had a sit down all you can eat meal! Food was quality plenty of it cooked well. Service great. We were the only ones in the restaurant! However plenty of people coming in for takeaway orders

I've had a few meals from here over the last year based on the good reviews. Unfortunately every meal I have had has been disappointing. Initially I put it down to a few bad nights in the kitchen. Soggy batty on the meats, and nothing...

The food was delicious, really large portions as well. Excellent service and great staff

Much better than before lockdown. Lovely food and great service.

Food was delicious and plenty of it. We sat in the gazebo but was slightly worried that we might get forgotten about. We had nothing to worry about as staff were very attentive and we were well looked after. Would definitely recommend.

Food good staff friendly value for money

Had a takeaway from here last weekend whilst staying locally. The meal was OK but nothing spectacular. We had two starters – chicken satay (good sized decent, moist chicken and tasty sauce) and spicy salt and pepper squid (much too much pepper and also a...

It was shut! It says they are open on their website but they are not. Update your opening hours people! 😠

First time I’ve had food from here. Plentiful tasty and really good value for money.service was fast and efficient bThank u.

Great place anybody go there try the crispy duck fab

Complete lack of customer service. A young boy who had no idea of being nice or being "anything". If you want a business, please employ people who care !!! . If you are going to employ young people, train them to be polite and have...

Good value and good choice of food. Wine was reasonably priced. Will definitely be going back

This has got to be one of the best Chinese food I have ever seen or eaten. My Wife has the same food so she knows how good it was.

I love Kongs and have been a regular customer since 2009. I am really sad to see a few negative posts. However, reading the first 3 comments maybe they are unfair because the food wasn't ready on collection or customers felt they were not spoken...

Fantastic food ..... restaurant and takeaway

My husband had pre ordered the takeaway to be collected at 8:30 but when we got there the order wasn’t ready!! I understand it’s a big order we had but it felt like they were doing the restaurants food first not the takeaway orders. The...

New years eve. Rang kongs at 7.20pm to ask what the waiting time was for food and explained I was going to book a taxi to collect order. Was told 30 minutes. I ordered a take away and rang a taxi and booked it to...

Lovely evening, fabulous company, great meal. 16 of us had the 'All You Can Eat Banquet Menu,' . Food was cooked and served to perfection. Well done Kongs. Happy New Year to all staff.

I have dined here many, many times and never had a bad experience until Christmas Eve. Ordered crispy aromatic duck, it had been over cooked to the point it was cremated, and the waitress struggled to shred it off the bone. My friend ordered battered...

Best chinese restaurant/takeaway in town .

A very poor Chinese restaurant to say the least. We drove for over half an hour to get here and were left extremely dissatisfied. It was all very much the same style sauces with the addition of different meats. The noodles were bone dry and tasteless. All in all not good at all.

Our first take away from Kong’s and it was excellent. We will be eating in soon and will use take away service again. First class.

Food is lovely, good value for money with great hospitality.

Had the all you can eat buffet, food was pretty tasty with the exception of the veg spring rolls which were soggy cooked from frozen. Staff with the exception of one of the lady waiters need to be served dinner there by the owners so they know how to provide a better experience - all slightly awkard, in combination with the longest list of all you can eat buffet rules you will ever experience.

I haven’t had Kong’s for a while, and now I remember why! The food we had today was just awful and saturated in msg. The prawn roasts were dried out and pathetic looking - an absolute rip off at £4.80 for 6 triangles of toast (effectively 1.5 slices of a white loaf). The pork dumplings were inedible and the satay chicken dried out and tough. At £28 it was a complete waste of money and I will never order a takeaway again. May as well have thrown almost £30 away. Very disappointing. Avoid.

Tasty,good sevice,price ok,enjoyed

Great food and service friendly staff and good atmosphere.

Food was fairly nice. Sunday lunch buffet selection a bit limited. Staff seemed friendly but not very attentive even though it wasn’t busy

Came here after a gruelling 8 hour physical event in the Brecon Beacons. Staff were great and the food was exactly what we all needed, would definitely go back again.

Excellent value for money ,A really neat and tidy restaurant with a really good menu.

Popped down for evening buffet today. Rally good selection, all felt quite fresh. Starters and duck course were lovely.

We had a takeaway from Kongs and it was one of the best I have ever had

We've visited for dinner 3 or 4 times now, and always enjoyed our meal. We usually order from the fixed price menu where you can order from a set (but fairly long) list of dishes. The quality of cooking is decent.

The worst restaurant experience I had ever in my whole life and I had some, I would recommend any body who values his time & money, never to visit this place. We came in & were seated at a table for two, we decided to indulge our self so we invited the bigger menu for 27 pound each. The lighting was very poor & the place wasn't very clean, after about 10 minutes we got a bowl of prawn crackers, after about 20 minutes waiting we got the starters, the ribs were over cooked, we had to ask for water. three times, After over half an hour , our dirty plates and the plates on the table next to us were moved, then we were given the second course, which was an over cooked half a duck chewy and almost inedible with pancakes, after which we continued to wait and wait, we noticed much attention given to take away orders which was at the cost of the eat in diners, who were left to wait and then to get food cooked in an unsatisfactory way. As our waiting continued, we decided enough, approached the cashier to pay & to leave, ( there was another person that complained on the long waiting time) & to our astonishment , were asked to pay the full price of 54 pounds ( although we didn't at this point even see the main dish) , we said in light of our experience, we are prepared to pay for only what we ate and even this is to much, the cashier girl went up to discuss the issue with the manager, who didn't even bother to come & discuss the issue with us , not mentioning to apologize, the cashier asked us to pay half the price, we refused & at the end payed ( basically wasted) 21 pounds, no apology was offered to us. except by the cashier . A terrible experience, with such a management and such an attitude this place would not last very long. Simcha Gershon