Based on 1.398 opinions finded in 1 websites
Based on 1.398 opinions finded in 1 websites
Nº 259 in 398 in Monmouthshire
Opinions
Towing a caravan, the access was excellent and well signed
David Singleton . 2025-04-23
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Too busy and no where to sit and eat
John Coffey . 2025-04-22
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Lovely place to stop and staff very friendly.. Keep up the good work guy's and girls... 🏴❤️
spencer yearsley . 2025-04-20
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Perfectly fine service station with lots of parking. Lots of variety for food on site.
Shaun Phillips . 2025-04-18
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Handy place to stop off and meet people. Pricey, but then they all to be fair.
Michael Evans . 2025-04-18
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Pretty good service area, always found it to be clean and tidy, what more could you want?
Jon Jones-Allen . 2025-04-17
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My husband has just seen the server /cashier touching the baked beans with their own hands (no gloves) and then licking the sauce of her hands and then continuing to serve customers, taking cash etc. Not a very pleasant sight. Will never eat there or order drinks. Filthy. My husband reported this to the manager. The manager said that he will talk to her about this but he didn't look convincing... Just avoid this place.
Kinga Michnowska . 2025-04-16
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Just 1 person working with a long queue is hard would be better if there are more staff working. But she did her best chicken qyoza were OSS
bungatavula abhinav . 2025-04-14
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Very helpful at night. Friendly man gave us a coffee while frozen. Had no money
Gregory Walker . 2025-04-12
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Excellent stopover on a road trip.
M Buckley . 2025-04-11
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Very busy service's, eaten McDonald's here a lot. A long wait. So busy. When you need it you need it. Love to use it between Cardiff and Bristol. Dog walking is good
lawrence mugridge . 2025-04-07
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Bought a Star bar. It was good.
Oliver Fryer . 2025-04-07
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Does what it says on the tin. Nothing special. Prepare to pay more for your Costa!
Lesley Hopper . 2025-04-07
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Ever so slightly overpriced food and drinks.
Keith Pearson . 2025-04-05
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Looks nice after its refit, would be better if Costa Coffee did toast!
Guy Herrington . 2025-04-03
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As all motorway services over priced
mike hibberd . 2025-03-29
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Great services for a quick stop off when on the road for hours. Very welcome break
Miss Morgan . 2025-03-28
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Expensive as All service areas are.
Me “Sharky” . 2025-03-27
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Typical services, poor choice over priced
Nick Murphy . 2025-03-24
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McDonald’s burger was pink Flies by the sauce dispensers Kitchen and seating area were both horrifically unhygienic and dirty
Carwyn Watkins . 2025-03-23
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Quiet car park, close to the M4. Many services are available. I am very satisfied with everything.
Zoltán Cziráki . 2025-03-18
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Great stop, clean toilets and fast food.
Holly Heal . 2025-03-16
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Good stopping point whilst travelling on the M4 motorway around the England/Wales border, if only for a toilet break! As per usual with Services, everything is more expensive than other local places, but that comes with the territory
Steve Wood . 2025-03-11
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Very busy place, a long cue for the shop and food outlets
David Brody . 2025-03-11
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Lovely motorway break area. Good eating places here at this service stop
Dinesh Pandya . 2025-03-09
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The worst unclean restaurant I have had to eat in. Dirty to say the least. I have seen cleaner soup kitchens.
russ baynham . 2025-03-09
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Stopped for McDs. Nice and quick, team were friendly
Dan Messer . 2025-03-01
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Brilliant services, fantastic staff and a friendly and clean environment! Very accommodating.
Tyler Messr . 2025-03-01
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Nice visit here midweek. Parking a bit congested but toilets good and clean
Tyler Messer . 2025-03-01
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Absolute disaster to get in and out of since they changed the layout of the car park. Have been stopping here for years but the queues to get in is making us seriously considering finding an alternative "pit stop"
Trish Evans . 2025-02-22
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Clean easy access friendly staff
Andrew Beckett-Longstaff . 2025-02-20
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Stopped to eat The temperature outside was 2 degrees and sitting in McDonald's they had the air con going. Most unpleasant experience
Juan Cabrillo . 2025-02-19
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Such a good service station - It has everything you need
Bro Casso . 2025-02-12
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If only you monitored your bins and hygiene as well as your reviews then! Every single bin was full to overflowing outside by the entrance doors. The area was also badly lit. A grim and depressing welcome that didn't improve much inside.
Up down . 2025-02-10
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Very clean services nice shops inside
Ghost Soldier . 2025-02-09
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Very clean and staff very helpful
amber kelly . 2025-02-04
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Brilliant customer service although I’m not happy with the decor, as you will see by the pictures they didn’t line that up well…
Abgnfcl13 . 2025-02-04
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Bit of a makeover recently that has improved the overall experience.
Sean Rodgers . 2025-02-01
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Great spot for break, large car park
Graham Harris-Daniel . 2025-01-28
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Needs a re vamp. Dirty buildings in and out, rubbish everywhere. Lorry park and car park is terrible state. New lorry park is okay.
Anthony Abbott . 2025-01-27
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Me and hubby absolutely love coming to fill up here! For our anniversary we even had the pleasure of staying in the days inn! What a night! Love this place so many happy memories! Thank you! Ps Leon is divine
Elke Chatfield . 2025-01-27
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Handy dog walking area. Lots of choice inside offering varied foods. One of the nicer services we've stopped at.
Holly Surman . 2025-01-17
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Great place to stop after dropping family off in Wales
Geoff Gale . 2025-01-16
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Great place for a stop to get a Costas coffee and have loo break before crossing the Bridge.....tidy grassy area to walk the dog too.
Kev swansea . 2025-01-14
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Fine as they go, loos are a trek from the carpark
liam rickard . 2025-01-02
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Nice quick stop on the road for a coffee and a toilet break.
Pierré Owen . 2025-01-02
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Great place to stop with plenty of choice including Leon and chozen and others. Dog friendly. Staff are always helpful and polite
Karen Waters . 2024-12-31
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Dog area not looked after and full of litter. Even unhygienic
Matthew Huy . 2024-12-30
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Quick stop of for mcdonalds and the toilet. Clean dining area, could see staff walking around cleaning.
Tiffany Messer Smart . 2024-12-29
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Great stop on the way to see family. Clean and tidy even though very busy. Quick service in Costa, recommend
Tiffany Messer . 2024-12-29
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Visited on way back from south wales. Good facilities and dog friendly
Bethan Price . 2024-12-29
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Great services highly recommend
Katie Curran . 2024-12-29
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Always stop here for a Costa Mocha on my way out of Cymru
Lance Boston . 2024-12-22
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Costa Coffee is over rated. Mince pie is expensive and very sweet...way too much sugar. Put me off mince pies.
Aidan C . 2024-12-21
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Usual motorway services and prices . Clean facilities. 2 hour Time limited carpark or pay by phone for a extension.
Emma Wheatland . 2024-12-17
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Served its purpose for a comfort stop
Stuart Fifield . 2024-12-16
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Not one of the better services. Toilets are very bleak. Not much on offer either.
Jer Hughes . 2024-12-10
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Great place to stop. Staff are friendly
rebecca egan . 2024-12-05
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Usually very good, but went inlast Sunday and McDonald's had no tea or coffee.
Leslie Beavan . 2024-11-30
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Quite a nice place to serve travelers. Truck parking for approximately 30 sets. Clean, lit, safe. Inside there are restaurants, MC Donald, Costa, shops and an ATM. Clean toilets and free showers. Cost £34 with a £10 voucher. I recommend!
Krzysiek Krzysiek . 2024-11-26
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Usual reason to stop dyrung a lo g drive, very clean toilets and a lot of food/drink selection to choose from as well as a shop
Sunny . 2024-11-25
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Nice, comfortable yet still untroubled by frills road stop. Simple and effective.
Craig Morris . 2024-11-23
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The breakfast was tasty and I got offered an extra hash brown because I didn't want mushrooms, although black pudding was notable by it's absence.
Ian Morgan . 2024-11-20
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Always a good stop for a coffee
Stuart Baker . 2024-11-18
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Useful stop on the way to Bristol. A few fast food restaurants and plenty of toilets. The area can get very busy at times, but the service is usually OK even when it is super busy.
M Gaafar . 2024-11-18
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Normal facility's provided. Toilets clean / staff in attendance polite and helpful 👍
greyo 790 . 2024-11-11
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Brilliant service's with plenty of parking and a nice area to walk dogs.
jonathan morris . 2024-11-10
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Nice selection of food makes a change from the usual berger
Bernie Geck . 2024-11-10
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Clean premises. Adequate parking .choice of food and a good selection of “on the road” shopping needs. Will mark it as a good stopping choice
Sheila Wall . 2024-11-08
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Now has more room for truck parking. Lots of different shops for food. Out side are washing machines which is a great move forward for truck drivers.
Glenn . 2024-11-04
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It's ok but it's not somewhere for a cheap decent meal
Wendy Meyers . 2024-11-03
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I'm a truck driver and here I found everything I need, showers, restaurant, and it's possible to pay for parking with snap account 🍮🍮🍮🍔🍔🍔
Marinescu Marinescu Florin . 2024-10-31
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Clean toilets. Loads of parking for cars and Lorrie’s. Does what it says on the tin
alan vaughan . 2024-10-30
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Good stop, friendly staff and clean area
Liam Hepworth . 2024-10-27
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Absolutely rammed today, the services could possibly be expanded to both sides of the M4.
Bob Pollard . 2024-10-26
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Motorway Service Station, with shops and various eateries
Gillian Collins . 2024-10-24
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One of my favorite services, more friendly than most
Mike Ellis-Martin . 2024-10-22
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Today, we stopped by a place to grab a bite while passing through. I bought a wrap, and it was absolutely delicious – the balance of sauce and ingredients inside was just perfect. I’d like to give a shout-out to Alexa, who was incredibly positive and served me so quickly. A wonderful experience overall!
Валерия Барабаш . 2024-10-18
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£9 for 2 hot chocolates to go .
Clive Marshall . 2024-10-17
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Stayed over at Days Inn at Magor Road Chef. Services has a few well known restaurants to stop over for a quick bite and a BP fuel station which was very cheap prices similar to your local area you live and not like your usual high prices on motorways.
Fozia H . 2024-10-15
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Quick stop on way down west. Clean services, friendly lady cleaning the tables.
Rory Bryant . 2024-10-14
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Motor service station last on M4 in Wales before the Severn bridges Usual amenities, food, toilets, and fuel.
Michael Sweeny . 2024-10-12
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Only 1 EV fast charger is just not good enough
Peter Bebb . 2024-10-09
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Stopped at Magor Services to use the toilet facilities, it was late and dark, parking was signed clearly, car park was well lit, Road chef was clean, toilets were clean, there were staff around if help was required, good experience fair play.
Michael Llewellyn . 2024-10-08
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One set of services for East and West not very big can get very busy . That said all good clean and tidy. Hotel and garage.
Chris “Pie man” Morgan . 2024-10-06
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A good services with lots of choice of places to eat. Can get pretty busy at weekends. They have a dog walking area if needed.
Hannah Wild . 2024-10-04
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Typical uk service station crap
Marc Murphy . 2024-10-01
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Not been here before nice layout, car park system bit mad though
chris davies . 2024-10-01
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as motorway services go this one is not bad like most of them its very busy I wouldn't go out of my way to go their.
Terry Lambert . 2024-09-30
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Extraordinarily poor signage and road markings, EV chargers a total afterthought, don't bother
Dr James O'Donoghue . 2024-09-29
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Stopped here on the hope using there shower room facilities, you go into the shop on you right as you enter ask them for a key to the showers and give them your keys which are returned to you upon returning the shower key, it is free and perfect for wild campers.
Wolves Inside - UK . 2024-09-20
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My husband and I were camping in the area and use the services to take a shower.the showers were clean and tidy and the hot water pressure was great. The showers only stay on for 5 seconds at a time which is slightly frustrating. 10 would be more practical but still a decent experience! We also used the laundry service while we were there and it was super convenient and a great option while on the road! We will definitely be back!
Amy Jachulski . 2024-09-19
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Lots of car parking spaces, electric car chargers, shops, WC.
Shurik McLaren . 2024-09-17
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Typical moterway services, ripped off but the toilets are free.
Carl Sheryn . 2024-09-16
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Very pleasant and good choice of fast food restaurants
David Nigel Lewis . 2024-09-16
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Always a great wee services but changed the parking for hgv’s
Damien McClarey . 2024-09-16
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One of the cleaner service areas. Good selection of outlets, something for all tastes.
Frank . 2024-09-15
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Had a McD & Am Not going to lie, But it was the Worst I've Ever had. Food was luke warm & looked like someone's leftovers
Andy Welling . 2024-09-14
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Needed a pee, this place served it's purpose. Cheers!
David Rees . 2024-09-12
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Have to stop in Magor services it's always a must
Maxine Knight . 2024-09-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Large bright and airy, that sums this place up really. Great disabled access too. Excellent staff very friendly and welcoming. Lots of indoor seating. The food is not very much more than Greggs price wise but way better quality you can't go wrong.
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48 Opinions
Unfortunately, my experience here was disappointing. First, the staff were quite rude and unwelcoming, which set a negative tone. After ordering my food, I was informed it was a cash-only establishment. Considering it’s 2024, this is highly inconvenient. When I mentioned I only had a card, the staff reacted as if it was unusual, which felt dismissive. This outdated approach, combined with the lack of customer service, makes it hard to recommend this place. It’s only a matter of time before a more modern and customer-friendly chip shop comes along and takes their business. If you're in the area, I’d advise going further into Caldicot for fish and chips.