Piercefield in Monmouthshire

Very good food staff atmosphere

I went to enjoy a real ale. Unfortunately the beer was Banks best and I suspect the cask was adulterated just like two other beers in Bristol. So instead of enjoying a good beer in the evening sun I get given ullage.

So disappointed. We visited back when I was pregnant 5 months ago and it became our favourite restaurant. Now I think there's new management and the food and service was absolutely terrible. It was inedible. They took over an hour to serve food. Gutted to say we won't be going back after such a positive experience.

Came to the piercefield as a family of 12, the food and service was great, would definitely recommend popping in for a visit

Well what can i say. Went for Sunday Roast. No beef! And No cream for pudding or coffee!!! ( 2:30pm on a sunday) Soup was cold, mains nice, apple pie was terrible as apples were hard. The place was freezing cold. When asked if they had blankets for our elderly relatives, we were told at a cost of £5 each! Spoke to manager and she was just stand offish and rude. Only good thing about this pub was Frankie and the young waitresses who went above and beyond to try and make our meal enjoyable. Avoid on a Sunday as an absolute joke.

Absolutely fantastic pub with welcoming staff. Food was amazing, will definitely be visiting again and have told family and friends to visit also.

Always drop in here for lunch when I'm working over the bridge. Great service and quality every time. I look forward to next time.

Our first visit and we weren't disappointed. Friendly and welcoming staff, Food was spot on and nothing was too much bother. We'll definitely be returning.

First visit and will definitely visit again, lovely food. Very helpful staff

Fantastic food and service. Look forward to my next visit!

Delightful pub that combines a warm atmosphere with a fantastic selection of food and beers. From the moment we stepped inside, we were greeted by the inviting ambiance, with comfortable seating that encourages you to relax and unwind. The menu features a variety of hearty pub fare, all made with fresh ingredients. The service was friendly and attentive without being intrusive. Our server was happy to recommend dishes and beers based on our preferences, which made the experience even more enjoyable It’s definitely worth a visit. I’ll be returning soon to try more of their menu!

We had a lovely time visiting the Piercefield. Kim made us feel very welcome, we will be back!

Lovely Sunday roast, food came out nice and hot and service was great, very polite and welcoming staff, will definitely be returning

Enjoyed our Sunday Roast, a really nice pub with friendly atmosphere

Great pub with great staff. Food was fantastic and reasonably priced. Highly recommend

Really nice place good food, good vibes and staff are lovely

Very friendly and efficient staff. Always make Mum and I welcome!

Amazing pub! Great service and lovely atmosphere!! Kim has done an amazing job!

Popped into this place for a drink. Staff were attentive and very friendly. Lovely country pub. Will have to pop back to try the food next time around.

Having been to the pub previously and parked our motorhome in the car park and stayed the night as we were on a charity cycle ride around the perimeter of wales we enjoyed the food so much we decided to have Sunday lunch as we were coming from bath to Swansea after a week end away 4 of us ordered the beef dinners the presentation was outstanding, the veg came and we started to eat and then we all looked at each other as we uncovered the beef sorry to say it was hardly cooked raw red in the middle and gristly we couldn’t even cut it we had to ask for steak knives the veg was hard and not cooked enough and we had to ask for more gravy as we all had a spoonful on our plates There is obviously a problem with the food side of things now as previously the food was amazing The management must have changed from last time as we were greeted with a husband /wife and team We were so disappointed we will not be returning Regards Kim Hopkins

Went for Sunday lunch today and I was disappointed. The food was good, But the service was poor. It’s wasn’t busy and had to wait a long time. Also when they got our pudding orders wrong we were made to feel like the one’s in the wrong. They also charged us for extra gravy which I find disgusting seeing as there wasn’t a lot on the meals.

Called in for Sunday Lunch. We were the 2nd party to be seated and four adults crammed onto a small table whilst a party of 2 were seated after us on a table for 6. We all ordered the Beef dinners and was told it may take longer as one of the cookers were not working, we didn't mind that at all. Dinners were brought out to us and the beef was not cooked. I do like pink beef but not with the blood still dripping. The Yorkshire and the roasties where the only thing hot on the plate. We sent one back to be cooked again, after chasing down a member of staff. We asked for steak knives also as we couldn't cut the beef. I couldn't eat it and those who did try was greated with mostly gristle 😔 the veg was also not cooked properly. We did complain whilst paying, the staff member was apologetic, however the experience was not good. I definitely will not call back there again this has put me off.

We went for a birthday meal, the food was delicious, very tasty. The staff were friendly and the atmosphere is very welcoming. Very clean and tidy and has a warm homely feel to it. I would definitely recommend Piercefield and will be returning there soon 🙂

Lovely pub! Live music was fantastic

Amazing food and top service for my birthday lunch with the family, absolutely stuffed when we left. Thank you so much!

Amazing food good value for money really good portions size's would definitely eat here again

We had 2 roast dinners One beef and turkey still charge you extra for pigs and blankets and gravy and the beef was tough as old boots

I visited last week with family and the service was outstanding, and the food was absolutely amazing, cooked to perfection, one of the best meals we have all had as a family, we all throughly enjoyed it. I asked the young lady serving us for the chefs name and I believe she said it was Richard, so please pass our compliments on to him 😊

Found this pub after a day out with the family and I’m so glad we did The food and drinks selection was great and the staff were very welcoming We ordered food and was amazed with the speed of service. Food was delicious and we were very pleased We will definitely be back

Decided to visit this little gem a few weeks ago with the family, Leah was very helpful and always had a beautiful smile on her face. Would recommend to anybody who loves excellent service and a warm atmosphere.

Had a lovely family visit to the Piercefields on my way through Chepstow. The service was quick, the food was great and at a decent price. The landlady was bubbly and funny. Would highly recommend!

Great local, goo selection on beers, great food menu and very attentive staff. Kim was exceptionally helpful and couldn't do more for us! As a family we will highly recommend this pub and will be returning again soon:)

Spent a lovely few hours at the Piercefield. Beautiful outside space, great selection of drinks and staff were amazing, nothing was too much trouble! We will definitely be returning 😊

Stopped in here for a beer on the way home. Had warm welcome from Chris the bar man. Who I then got to know. What an asset to the team. Beer was looooovely will most definitely make this a regular.

Food was fantastic, service was fantastic. Kris Tyreman is a real asset to the pub. Will definitely be visiting again

The food was spot on thank you Kris. I will definitely be returning soon :)

Megan was our server and was very pleasant and kind..couldn't of done any more to help us

There was no white wine. I have never been in a pub with no white wine. The young lady serving was very friendly it wasn't her fault but extremely disappointing.

Sunday roast: They hadn’t lamb or chicken (13:30)and we had Turkey and beef ones. The vegetables where tasteless and no much greens, the potatoes were bland. The Turkey piece was so small that is difficult to see in the pic. It didn’t taste very fresh and a bit cold. I think that they have to improve it because the place is lovely and deserves a good Sunday roast. Lovely staff and surroundings. (I have corrected the meat we had. Still my message is that it is very poor both variety and quality).

Awful food a BLT sandwich bread was burnt and chicken over charred and dry the whole thing was tasteless Dessert was sherry trifle, I expect just that, it was a triangle of cake nothing like a trifle. Overall very disappointed.

What a shocking experience. 4 meals ordered, 2 of jacket potato with beans and cheese and 2 of veggie chilli. The jacket potatoes came with the bare bones of salad, missing numerous items listed on the menu. The chillis came out very small and missing several items listed on the menu. Basically the light (cheaper) version which is listed as not available on Saturday’s, the day we visited. When mentioned to the waitress, the chillis were improved and the missing items added, though it took much longer than it should have. The jacket potato salad was also mentioned and we were initially told, by a senior waitress, the salad needed to be paid for separately but after we corrected her, she said they never have any of those missing items as ‘head office never send it down’. We suggested that they shouldn’t charge full amount for a meal that has lots missing to which she shrugged her shoulders and said ‘head office set the prices’. She had a total disregard for our lack of satisfaction. The overall quality was poor too and overpriced even if it had been the meal as listed. Won’t be visiting there again and I suggest you don’t either.

Came here as we were pasinf through. The kitchen had just literally closed for food, but the lovely bar maid said she would enquire, and the nice chef said he would happily cook for us. We had a lovely meal there and would definitely return and recommend

Visited Piercfield for Sunday dinner, yesterday 07/07/24. We travelled up from where we live at Barry Island as our previous two visits earlier in the year for Sunday dinner was 10/10! We arrived 14:15pm and the pub was empty!! A couple sat outside with a drink. We asked the very young waitress, if it had been busy and her reply was, No! Yet, when I phoned to book, the girl said she could only fit us in for 14:15pm, strange as it had never been full!! My husband ordered Beef and I ordered Turkey. We waited approx 15 mins for our dinner to arrive. My husband had beef, stuffing, yorkshire pudding, roast potatoes and mash potato with hardly any gravy. Everything was really soft, even the yorkshire pudding was all soggy. I had the same but a turkey dinner, mine was swimming in gravy. Again it was all really soggy. A very small dish came with carrots, cauliflower and broccoli. The whole dinner, looked and tasted, as if it had all been cooked and reheated, in the microwave!! The dinner looked and tasted awful. Both of us left most of our dinner!! There were 2 young girls and 1 young boy working. Didn't appear to be any management around, when I enquired!! We complained to the young girl when I paid for our meal. I enquired if there was a new chef, she replied, "yes". There was no management to complain to, therefore I paid £12.95 for each dinner!! I think it is very unprofessional to leave 3 very young people, in charge of a pub, especially for Sunday dinner!! Please, anyone thinking of going for Sunday dinner, DON'T!! I will never visit this pub again, under this management and will certainly, warn my family and friends, to definitely avoid this pub!! Plenty of other pubs near Tintern Abbey, to visit and have Sunday dinner... Hi Kim, In response to my review, I would just like to clarify a few points. Yes, I agree it's great to see youngsters working and earning a wage, as you say, many their age group do not. We did not have a problem with the young staff. The girl who took our order and served us on Sunday was friendly

Lovely pub with good food. When you visit Chepstow, Wales, makes sure to visit.

Seems to be getting better and better. Thanks for a great meal in a lovely atmosphere

Fish and chips were banging. Service from meg, Alice and Zoe was great!

The food seemed to have been sourced from a jar, and the proximity of the tables made us feel uneasy, prompting us to request a change of seating. The service and staff, however, exuded elegance and warmth.

Be careful not to order the soup. The portion is absolutely unbelievably small!!!!!

Came for food. Asked to set up a tab at 7:25 and got a pint with no mention they close the kitchen at 7:30. Back to order at 7:37 and they won't take a food order. Totally unimpressed.

Very disappointing. Warmed up dinner, not hot. Vegetables tasteless and gravy thin. Empty pub on Father’s Day. Large garden with play area but grass hasn’t been cut for weeks.

One of the worst roasts I've had. The meat was stringy and tough, the veg was very over done and soggy. Poor food all round

Thank you for allowing our stopover to attend Chepstow races. A lovely steak meal. T

Was closed last time we tried to visit but decided to give them another go an hour earlier. Oh no, closed again. Closing at 9 on a sunny summers evening. Well we’ll go to the rising sun in future

Had to wait an hour and a half to get food and when food arrived fish was off clearly bad management. staff helpful enough

My partner and I had been to this pub a few times before the new owners took over and we always had a good experience. We decided to come back to celebrate his birthday. When we arrived, we were quickly seated and given drinks. We ordered nachos to share as a starter and main courses. When we placed our order, we were the only ones in there for a meal. As time went by, more people came in and were served their main courses while we were still waiting for our starter. After an hour, my partner politely went to talk to the guy who was both behind the bar and serving tables, to check on our order. He was very apologetic and explained that the staff had asked for the kitchen not to be open today because they were not familiar with it, but the owners had refused. When the nachos finally arrived, the woman who brought them out apologised and explained that she normally works behind the bar but had to step into the kitchen due to staff getting used to the new kitchen. She reiterated what the guy had said. We decided to just have the nachos and drinks and go somewhere else, as we didn't want to wait for what could’ve been another hour for our main courses. The guy kindly gave us a discount and apologised again. Overall, the staff were lovely and the nachos were good but it’s a shame that our experience was sadly let down by what seemed to be poor management.

Thanks Rhian and Matt! Fab food, great pub. Stayed over in our motorhome, very welcoming. Thanks for a great stay and we will be back

Not very friendly staff and don't seem to want customers even tho they are half empty.

Food is great! Cannot recommend this place enough. Staff are very friendly and willing to help with whatever you need. Will definitely be back.

Lovely food, served with a smile, really nice bar staff, good beer garden with a play area for the little ones

Lovely little pub that we stopped at on the way back from a long hike. Had a refreshing pint of cider. We didn't have any food as we were just there for a refreshment. Car park was spacious and clearly marked. Staff were welcoming and friendly. Service was prompt. Interior was warm and clean. Garden was well maintained and lovely to sit at. No complaints. I can recommend if you are in the area and want to a place to stop and have a refreshing beverage.

Excellent food deal. Steak was perfectly cooked. A steak and salad with G&T only £10. It was so good, when the bill for two arrived, we tipped another £10. Lovely gardens, wheelchair access, loads of parking. Great!

Just popped in for a quick drink. Very friendly bar lady. Thank you

We stayed overnight in the car park in our motorhome. Had an excellent meal in lovely surroundings. Great welcome at the bar and our dog was made to feel welcome too. Thank you!

Lovely little pub for campervan stop over I had the 🥓 🍔 & fries with the beef dripping & Merlot sauce 👌 very very nice had it as takeaway to eat in my camper 🚐 the staff are nice friendly and welcoming with good knowledge of the local area.

We went in for lunch today to be greeted by 3 members of staff sat down...no welcome greeting...we were the only 2 customers in there so thought well the service should be good...How wrong was we...really slow... Our sauce didn't come out with our mixed grill and had to ask for a steak knife... Really annoying noise of a waitress emptying sauce from one bottle to another right behind us... A lovely pub but wouldn't be tempted to go back...staff need to brush up on their front of house skills...

Only a short stop by, but a fantastic place, with friendly helpful staff, and a great atmosphere

Booked online but when we arrived no booking listed. Only Sunday roasts were available. Waited an hour after ordering before our food arrived. Food ok but could have been be hotter.

Great Live Music tonight. Eaten twice here already & booked next week for my birthday. Can't wait. The atmosphere is better than it's been for a long time 😁

Found staff very friendly as soon as we arrived. The food was very good value, we both had steak, cooked perfectly, a great meal. Will definitely go back.

We were escorted to our table by I assume was the landlord/ manager who was quite pleasant etc. I envisaged having just a pie chip veg main but was tempted by the lunch menu which stipulated that although a smaller plate, the option of a starter could be had with a reduction of £2.50!!!! We both ordered tomato 🍅 soup and a small fish chips etc and gammon. After about 10 mins then waiter came back to inform us that the soup was in fact potato and leek 🤮 I personally don't like that option and was considering just having a pie chips etc from the main menu. Young chap(waiter) chips in (sic) and recommends a prawn cocktail.ok yeh why not!!!! Starters arrived and after tasting my partner's soup I'm assured I've made the right choice. It tasted earthy....like potatoes 🥔 The prawn cocktail though nothing to write home about,was however edible. After this event we had to wait approx 30 mins for our mains in an almost empty pub? The young chap was continually offering apologies for the wait and finally said that the cook had gone somewhere and forgotten about our food. Eventually the dishes were served and because we were hungry were eaten. However the cuisine doesn't stand up to the impressive menu,ie pierce field name emboldened etc The chips appeared to be oven chips and my fish had been overcooked,the gammon appeared to have been cooked with a blowtorch. Any way after more apologies young chap then ran up our bill!!!! It would seem that the prawn cocktail was not subject to the discount and cost £5.99 ? So if you want to spend over £40 on a tasteless overcooked mini lunch then the piercefield is the perfect place to do so. I reckon young chap was on commission 😂😂😂

To be honest this place has gone down hill rather quickly food we waited for for well over 90 mins.. tasted off!! if it was any colder we would have been in a fridge.. not a place i will be returning to at all! Service was just about passable beer wasnt great.. ive no idea whats gone on there but rating 0 to 10... 1. Poor very poor!

This is my local, and I have to say the new managers are a breath of fresh air! So much more friendly, welcoming, and have really lifted the atmosphere in here. I ate here a couple of weeks ago with a group of friends. The food was great and good portion size, we thoroughly enjoyed it. Highly recommend a visit.

Table for 5, every meal had a problem they served us the wrong meals there was items missing the food was over cooked it took 1 and 1/2 hrs to get the food service was appalling I don't rate this place at all they didn't seem to worry about the customers we were not the only ones dissatisfied with the service, stay clear we shall not be returning!

I am sorry to say the Sunday lunch today In my opinion was very poor, after a long wait our meals where served on the cold side, with a very small portion. They need to improve if I am going to eat there again in the near future

Our eldest son had recommended The Piercefield several times for a good meal and we finally went there yesterday as a family of 6. The food was absolutely lovely, everything cooked perfect all 6 of us had different meals and they were all lovely nothing was left 😁 The sherry trifle cheesecake was YUMMY!!! Staff very friendly lovely atmosphere good back round music.. We will definitely be returning

Great service and food selection, brilliant kids menu. Highly recommend

Having been to Tintern and not being able to find a place to grab lunch (tried 2 places) Found this on way back to the M48 thankfully! Lovely Sunday roast and a big thank you to Leah who was extremely friendly and gave wonderful service, which sadly in this day and age can be lacking in an industry which is very very tough gig at the moment

Excellent food with welcoming and friendly staff.

Amazing food, steak was one of the best I've had in a long time. Staff were lovely.

Absolutely amazing food and amazing staff. Loved the very second

Great place to eat and drink, good space on the veranda, and a large garden with plenty of tables. Lots of different areas to sit in and enjoy a drink. Great atmosphere and plenty of room. Decent parking space out the back.

Poor service but food was great. I'm not sure our waitress had ever served tables before. She didn't even bring a menu. Let's hope she gets some training....

I organised a family Christmas meal for 17 people, the service was faultless, the food very good and the staff so very helpful, I would definitely recommend the Piercefield for excellent food and service, many thanks to all there .

Very decent local - much improved compared to a few years ago. Good food, reasonably priced and nice friendly staff

Lovely country pub. Really friendly and helpful

This was myself & Helen’s first visit to Piercefield in Ricky our Motorhome 🚐🚐🚐 and it will not be our last - 10/10 for location, service, food 🥘 and a very warm welcome 🤗 keep up the good work guys 👍🥂🍺🍷🍾

Fantastic food, we visited on a Sunday so had the roast, beef, turkey and chicken were all enjoyed. Well cooked, red cabbage was beautiful. Staff were very polite and helpful, service was quick. Would definitely visit again and recommend.

Nice large pub with a big car park . Only stopped for a pint , liked it .

Really nice traditional pub, Home cooked food, friendly staff would Highly recommend.

We had a warm welcome from the young man behind the bar who directed us to the waitress. She was equally friendly and took us to our table. She took drinks orders straight away,then gave us a perfect amount of time to decide on our food order. The food took a while to arrive, but no complaints as that indicates it is cooked to order. When the food arrived, it was well presented and tasted good. The pie was particularly good. Its not often full pastry case pies are served these days and it was perfectly cooked too. We also had deserts which were nice.

We came for dinner with our son. The service was good and friendly. I ordered scampi but unfortunately there was no tartare sauce as advertised. The food was good tho. I have booked a Xmas meal there for December so I had 2 vouchers to use but couldn't use both of them so gave the other one to my friend. On the whole a good experience with just a couple of disappointments.

Thank you for letting us stay over in our van conversion,had lovely day at the races and a fantastic evening meal ,we were made very welcome and everyone was so kind and looked after us ...We shall return... Ian and Chris James Stone , Stafford

Lovely place, due to weather been warm we sat out in the peaceful beer garden.

Lovely staff Friendly and helpful Great atmosphere and lush food Thankyou X

Pulled up towards 8pm to park our camper van for the night. We had driven around for ages trying to find a campsite with no luck and saw this on a Facebook group I follow for stopovers. Pub is lovely, we only had sweet potato fries but they were good and staff were really nice. Peaceful sleep and convenient location! Will stop again!

Lovely family meal, service was decent, food tasty and hot when it arrived, great range of drinks too.

Fantastic little village pub serving great beers and food! Come here regular as find no where else compares to the service in this establishment! Not to expensive either. 5*

What a great village pub, great atmosphere, friendly and helpful staff great for family or for business and leisure credit to Michael and Sue

Dropped in to this place when traveling absolutely diamond place staff was outstanding host was very jovial food was plenty enough the beer selection was great best stay ever I will definitely be back here again... well done to the piercefield.

A warm and friendly welcome and service. Good food reasonable priced. Dave was very helpful and friendly. Will definitely be back again.