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3.5

Based on 3.063 opinions finded in 3 websites

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Nº 211 in 288 in Welwyn Hatfield

Nº 39 of 50 British in Welwyn Hatfield

CUSTOMERS TALK ABOUT DISHES WITH..chickencookedpuddingpieonionsteakroastcoffeeturkeyoldcheesepotatoesfishvegetablesporkmeatmust

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Food was good quality and fairly priced. Staff made our visit special and did a great job

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Julia Roberts . 2025-02-17

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Really nice food here and friendly staff. Excellent service. Highly recommended

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Peter Harris . 2025-02-17

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Friendly pub food was good. Not much choosebof sandwiches

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Alice Stratford . 2025-02-16

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Valentines dinner was lovely, food was excellent staff worked really hard! Had a wonderful evening, thank you!

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Megan Mitchell . 2025-02-15

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Unfortunately this place has gone downhill!! Chicken curry served with cheap warmed up packet chicken, absolute joke. Temperature of the place was really cold, kept my jacket on. Waitress placed a noisy group next to us even though there was a whole floor of tables. A real shame, won’t be going back.

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Lloyd Broughton . 2025-02-15

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Great pub warm atmosphere and the food was also very good.

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Andrew Brooks . 2025-02-05

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Visited today (Sunday) with family for lunch. The restaurant was clearly very busy and I feel a little short staffed. However the food was lovely and the service was good. We raised a small issue with a lovely young man who we believe was called Callum, who explained it was his first day here but dealt with the matter swiftly. Well done

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Michael Walrond . 2025-02-02

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Very friendly, food amazing even the manager came to say hello Will definitely be returning

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Nina Green . 2025-02-01

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Excellent service and good food.

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Sarah Staines . 2025-01-31

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Food, service and ambiance were excellent.

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Mervyn Lack . 2025-01-22

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Food was brilliant and staff are very friendly & welcoming!

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Tania Ferreira . 2025-01-21

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Really good service and food. Eddie was our host and he was super polite and nice

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James Hastings . 2025-01-17

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The bartender who served us was very polite and welcoming, not sure on her name but we were in around 5.45 - 7.15 and she was very friendly. The food itself was amazing also and the pub was very warming and a lovely place to sit and refuel before our journey back to Yorkshire. We also got a 50% off all main meals as they have a deal on during January where you get 50% if you get the app!! Amazing

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Darcie Stevens . 2025-01-13

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Massive thanks to Sian and Kitchen team for prompt and speedy service today. Was due to dine out but poorly so got a takeaway roast instead which was fantastic. Sian even brought the takeaway out to my car. Fantastic customer service 🤩 Thank you

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Jon Wheaton . 2025-01-12

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Food was colder than expected when it did arrive. We had arrived ahead of the supposed lunchtime rush and by the time we had ordered and received our food the kitchen must have been busy. The meals were tasty but not as good as we had expected. We didn't raise this with staff as they seemed both short handed and busy.

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William Riley . 2025-01-12

MORE AT Google

Nice place, cozy atmosphere, Great Food

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Jack Dancey . 2025-01-10

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Great food and service. Was a bit early for dinner so can’t comment on atmosphere as it was empty.

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Paul Chen . 2025-01-10

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Staff are helpful, polite and chatty. We all had different dishes and they were lovely. It's a super cosy little place to eat on a Sunday. They even lit a fire. I Brought my cousin from Australia for lunch. He remembered it from last year when he visited it was so good!

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Alexis Loizou . 2025-01-08

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Had fish cakes and sea bass loved the sauces👍

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Shirley Gray . 2025-01-08

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The food was very nice and it is a lovely cosy pub. The service was friendly but very slow, and it was not busy at the time we visited.

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Jennifer Richards . 2025-01-07

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Had a lovely lunch here today! Beef was lovely and pink and my partner said she loved the soft Turkey! Staff were all so friendly! Will be back!

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Connor S . 2025-01-05

MORE AT TripAdvisor

Really lovely food and staff! We were served by Ollie who was lovely and made us feel really at home! Will definitely be coming again!

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Brody Thornton . 2025-01-05

MORE AT Google

Delicious food and fantastic service from the team at the Crooked chimney! Thanks all!

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Connor Saunders . 2025-01-05

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What an amazing little find this pub was. My partner and I were in the area stopped here for really nice lunch. The building itself is gorgeous. Would recommend the pizza - to die for! Will definitely be visiting again when we are back in the area. Thanks

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Anna Stokes . 2025-01-01

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What an amazing little find this pub was. My partner and I were in the area stopped here for really nice lunch. The building itself is gorgeous. Would recommend the pizza - to die for! Will definitely be visiting again when we are back in the area. Thanks

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Sunseeker . 2025-01-01

MORE AT TripAdvisor

The worst choice I could have made to go out for Christmas Day dinner, charging over £70 per person. Chaotic and clueless staff, I have seen more organisation delivered by a set of clowns at a circus. Wrong food delivered despite pre-ordering (work that one out !!) vegetables delivered after we had finished our food. Absolute disgrace of a place

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Stephen H . 2024-12-30

MORE AT TripAdvisor

Saturday 28/12/24 - Food was nice, but not venue very warm - there were two log fires in the bar area but nothing in restaurant

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Anne Gallichan . 2024-12-29

MORE AT Google

The crooked chimney holds a warm and welcoming atmosphere and all the staff are friendly and helpful. However.. we were very disappointed with the food. We all ordered a roast and every meal was cold. The gravy, veg, meat and pretty much everything was stone cold. This was a disappointing experience as well as the price that comes with it. Food needs to always be hot.

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Soph_S . 2024-12-29

MORE AT TripAdvisor

Had Christmas dinner at Crooked Chimney, cost £80 per person , food was very poor with extremely slow service. Christmas diner supposed to come with veg, but was forgotten. Complained to staff but took ages for them to bring veg, we had eaten our dinner by time it arrived. I had beef wellington which was dry and served with no gravy. Won’t be going back there anytime soon.

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Global62838599057 . 2024-12-28

MORE AT TripAdvisor

Boxing Day Dinner, yummy food and great service as always

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Nikki Sims . 2024-12-26

MORE AT Google

Amazing and very quick service. The waitress Ellie was amazing and made sure everything was good. Had a great time.

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Erica Poppy Jones . 2024-12-26

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Christmas lunch: menu, food, drinks, staff and service were all excellent

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A L (AJ) . 2024-12-26

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Turkey moist AF. 10/10 would swallow again

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Sam Giles . 2024-12-26

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Came for Xmas day. Food was good. Our server Ellie was excellent .

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Ruth (Ruthifer) . 2024-12-25

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Came for Christmas Dinner, food was good, service very friendly. Lovely pub with great atmosphere. Thanks to our server Ollie & team.

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Gemma . 2024-12-25

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Came for dinner with my wife for my Birthday started with the calamari, and it was tasteless and uneatable, so chewie then went on to the fish and chips. How could i go wrong but how wrong was it was honestly the worst fiish i have ever had at a restaurant i really struggled to eat it left more than half service was slow second drinks never arrived we paid £57 and it was just a big waste. Really really needs to be better.

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Kieran Johnson . 2024-12-25

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We just had a Christmas lunch at the Crooked Chimney . The service was good and friendly , however , a tiny bowl with 4 small scallops covered in cheese sauce , a main course of a small (but well cooked) piece of Haibut and a 'rare' venison that was leathery and overcooked , a small bowl of soggy cabbage , carrot and broccoli , finishing with an unremarkable chocolate dessert , at £158 for two and drinks of 3 glasses of red wine and a cider costing over £56 , our Crooked Chimney experience was expensive and disappointing . It was nothing more than a standard , 30 quid a head pub grub . We won't eat there again , nor will we recommend the Crooked Chimney for food .

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Phillip Edwards . 2024-12-25

MORE AT Google

Meat portions on the roast very small. The meat it self was very poor and uneatable

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Daniel Wallis . 2024-12-24

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Excellent food, large portions, and a wonderful relaxed atmosphere would definitely come again

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Ian Carter . 2024-12-23

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Great food and service from Eddie

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Kirstie McDonald . 2024-12-22

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Great grub and service, very pleased to have been asked to pre order too as saved us all a job on the day! Family of 12, done.

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Paul Goddard . 2024-12-21

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I recently had the pleasure of hosting a Christmas wreath-making workshop at this wonderful pub, and I cannot speak highly enough of the experience. From start to finish, the staff went above and beyond to help make the event a success, especially Meghan and Louise. Their support in organizing everything was truly invaluable, and it made the entire process so much smoother and more enjoyable. The atmosphere was absolutely perfect. The roaring fire and festive Christmas music created the most magical, cosy setting! It was ideal for a creative and social gathering. The pub itself exudes charm, with its traditional English character and welcoming vibe. It was clear that this pub is more than just a place for a drink. It’s a hub for the community, where everyone feels welcome. I’m so grateful for their hospitality and hard work in helping bring this event to life. I’d highly recommend it to anyone, whether you’re looking for a cosy spot to relax or a venue for a special event, it’s truly a gem. Thank you The Crooked Chimney for everything!

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Weronika Siuda . 2024-12-20

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Disappointing. We waited 1 hour for starters. 2 hours for our main courses. Table of 4 and it wasn't particularly busy. Nobody cleared our plates so after 45 mins or so I put them on the bar as I didn't want to look at them any more. Starters of prawns and scallops had 3 prawns and couldn't find scallops in a poor and very floury sauce. Smoked Fish cakes didn't seem to contain any fish though tasted smokey. Bar girl was pleasant but oblivious to any problems. And no-one came to ask us if all was OK. Very amateurish.

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Jan Elms-Lester . 2024-12-17

MORE AT Google

this country pub is a very friendly pub we enjoyed the food with great service also it was nice to see in the bar area that people can bring there dogs as well I wouldn't hesitate going back to a very friendly atmosphere the stuff are very good at what they do

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Kevin Guymer . 2024-12-16

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Every time I visit this pub the atmosphere is lovely and friendly, staff are very helpful. We had tasty food and enjoyed every bite.

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Hilary Guymer . 2024-12-16

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lovely pub, good food, nice atmosphere, dogs welcome.

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Amanda Filsell . 2024-12-15

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Came here for the Christmas market. Kids had there face painted. Nice range of stalls.

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Mark Curtis . 2024-12-14

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Xmas Lunch for 8, great food, excellent service and lovely venue.

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Wanda Spooner . 2024-12-14

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Lovely food, fantastic service & great value. Highly recommended 👌

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Treena Massey . 2024-12-13

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Held my mum’s wake here yesterday, and the pub did an amazing job. The food was delicious everyone commented on how good it was, and the staff were so friendly and helpful.

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Amanda Duffield . 2024-12-13

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Great Christmas lunch excellent service by all especially new member of staff

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Emma Perry . 2024-12-13

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Works Christmas do, excellent, can highly recommend.

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Mark Cross . 2024-12-13

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Great building with great food and service.

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richard kersley . 2024-12-12

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I had had the absolute pleasure of attending the wreath making workshop at The Crooked Chimney recently and want to say a huge thanks to the whole team for such a lovely start to Christmas! The festive nibbles were delicious, Veronica-the lady that ran the workshop-was friendly, helpful and bought with her an extensive variety of personally foraged foliage for us to use and all washed down with a lovely glass of rosé…thanks Crooked Team, and a very Merry Christmas 🎅🏼

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Emma Mitchell . 2024-12-12

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The three of us had ordered from the Christmas menu. One of the loveliest Christmas menu' I've ordered from. We all had different dishes, all enjoyed. Will definitely revisit.

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Stefan Botes . 2024-12-09

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While we only came for drinks...and not the first time.....it seems that bar staff can go missing.....you almost have to go and find?? Food looks however I'm unable to comment on the quality or value!!

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Mital Patel . 2024-12-08

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I recently took my five friends to dine at this pub, drawn in by its historical charm. Unfortunately, our experience fell short. We faced a long wait for our meals, which were chosen from a set menu, and several dishes were unavailable. The staff were hard to find when we needed assistance, which added to the frustrations of the evening. To make matters worse, when I settled the bill discreetly at the bar, we were abruptly shouted at on our way out about not having paid for our food. The young male waiter didn’t apologise and simply walked away, which was incredibly disappointing. Given the reviews of pub's great atmosphere and history, I expected a much better experience, especially with the service. I hope they can improve in these areas, as it has the potential to be a wonderful dining destination.

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A S . 2024-12-08

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i went for the wreath making on the 7th of dec it was so good, a special shoutout to sean, louise, fin and megan, they were welcoming and kind and chatty, would recommend

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Lilli-mai Overton . 2024-12-07

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Awful food, we had ordered the roast turkey which was dry, reheated in a microwave with a selection of frozen vegetables. The combination of all sort of roasts was the same and awful taste and bad quality of food. The seats were so dirty I placed some cushions on the seats with the hope that they were cleaner to prevent my clothes getting dirty sitting.

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M Ala . 2024-12-06

MORE AT Google

Really well run pub, great for entertainment and the staff are friendly and welcoming would highly recommend

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Ben Starr . 2024-12-05

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Great service and food. Thank you

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Panth Lall . 2024-12-04

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Very friendly staff, dog and kid friendly, wood fires, and a great roast! Worth a visit.

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Adrian Duke . 2024-12-01

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The food , the atmosphere and the staff were amazing. Really felt at home. Perfect 10/10

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Isaiah Munya Dhuze . 2024-12-01

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We visited The Crooked Chimney while we was traveling by and I'm so glad this is the place we stopped at, the atmosphere was calm and inviting, the food.. Delicious and amazing prices and the service was the utmost best! Louise (the deputy manager if I remember correctly) is the most lovely lady! We was all very happy with our experience and will be back again!

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Chloefe5 Bundy . 2024-11-30

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Perfect place to get cosy away from the awful weather yesterday, lovely fires, good food and drink and staff that are more than happy to help out! Love the doggy station to!

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Louise Jackson . 2024-11-25

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Very disappointed experience! The food was really bad also the service is not great itself waited a long time for drinks and food !

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Alexandra Irimia . 2024-11-24

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I am so sorry to say that but is not the first time when we are having such a disappointing experience at this place. The food is disgraceful and also the staff is extremely rude and lazy refusing to take the new clients to serve .

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Daniela Stoian . 2024-11-24

MORE AT Google

Great location shame that the food does not do it credit ! We had some terrible calamari no taste and all the the other staters was very bad !

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Irimia Ionut Tiberiu . 2024-11-24

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Food was great, service from Eddie was great, very quiet on a Friday lunchtime but food was still fast and fresh. Recommended!

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Joe Williams . 2024-11-22

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Lovely atmosphere, lovely food, friendly staff. The Charcuterie Pizza was lovely so I recommend that

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Giles Henshilwood . 2024-11-22

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Was a lovely pub food was amazing, our waiter Eddie was amazing lovely man polite

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Daniel Gxwer . 2024-11-22

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Lovely country pub with a good menu and quality food.

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Jorg Dekker . 2024-11-21

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Visited today, lovely food, team worked very hard

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William Cracknell . 2024-11-21

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The venue is lovely. The staff very friendly. The food was very tasty but unfortunately could have been hotter.

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Dorothy Smith . 2024-11-17

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What a fabulous place for an overnight stop. Great food Dog friendly, Quill thanks you for his biscuits. Log fire To top it all a lovely walk to the weir in the dawn light.

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Anne S . 2024-11-16

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Great halfway point to meet up with friends. We opted for the Sunday lunch which came with a second course. Good value for money.

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Caroline Lock . 2024-11-16

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Great food great atmosphere great staff ,love that you can donate money to buy a homeless person a hot meal .We did this great idea 💡. I would like to have improvement on the choices of non alcoholic drinks only had a few beers 🍺🍺🍺😔.There is a huge choice of non alcoholic beverages so I would like to see a better choice here .Apart from that a great choice of wines and beers and spirits .Food was hot and great congratulations to the team .

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Michele Simmons . 2024-11-12

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A beautiful of English pub with a kind, family friendly manager.

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Jammin Holly . 2024-11-09

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Overall a nice country pub with warm fires and dog friendly and staff willing to take the time to listen to what I was asking for very enjoyable will be revisiting soon.

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daniel b . 2024-11-04

MORE AT TripAdvisor

Decent food but a long wait, again. We had to hurry up our server and at least 3 families who were in before us had still not received their food. Previously ........So we returned to the CC last week. Friendly staff as ever, but again, a long wait and disappointing food. Our friend's burger and partner's fish looked up to scratch; however our Hunters Chicken was lamentably small portion and my own, small pizza seemed to have constituted chicken and bacon cubed pieces on it rather than real meat. What has happened to the Crooked Chimney? Previously .......... Food is reasonable but not notable - Sunday roast adequate but a steak disappointing. Triple cooked chips hard. Staff are friendly. We had not come here for a while due to very slow service previously - sadly this was no different - over 50 minutes to wait for a Sunday meal.

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Steve Hawkins . 2024-11-04

MORE AT Google

Three different servers, all very helpful 😀 The food was quick out of the kitchen and good quality. One suggestion would be a bigger typeface on the menu

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Brian G . 2024-11-04

MORE AT TripAdvisor

Lovely welcoming staff with friendly faces service was quick Food was served hot and tasted amazing and the salad was crisp and fresh .

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ladyaini v . 2024-11-02

MORE AT TripAdvisor

Great food & service. Will return

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Ana Afonso . 2024-10-28

MORE AT Google

From looking at other reviews my expectations weren't that high for this restaurant but i was proved wrong. Alisha was a lovely server and was very nice to talk to. The roast dinners were exceptional.

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Jannet . 2024-10-27

MORE AT TripAdvisor

Meh. Table wasn't cleared from previous people for 15 mins after we sat down. Roast beef was leather. Pork crackling was inedible. We had to ask for the side serve we ordered when it didn't come out with the meals. Dogs in the meals area inside?? No.

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Greg & Lee . 2024-10-27

MORE AT Google

Lovely family lunch, thank you to Ellie for looking after us really well Lovely food and setting . We will be back again soon

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Alex Had H . 2024-10-27

MORE AT TripAdvisor

Went here on a Friday lunch for dinner with my parents. The service was outstanding from our waitress Louise, she took an allergy order perfectly for my dad showing us around glass onion and how it has to be used. Would highly recommend coming to eat dinner here as service is outstanding and the food is amazing, we ordered a duck pizza, hunters chicken and the pie of the day, food was quick at coming out and tasted amazing.

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Sean Mackay . 2024-10-26

MORE AT Google

Lovely food, fantastic service, definitely will be going back 👍

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Hannah Muchamore . 2024-10-26

MORE AT Google

Food was really tasty beer Madri excellent bit pricey good service will definitely be going back

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Ian Burrows . 2024-10-24

MORE AT Google

This Pub which is part of a chain was sadly lacking the standard of cleanliness you might expect. Having tried to order items from the menu only to find my first two choices were out of stock. A disappointing visit. Our finished plates were left on the table for a very long time before they were cleared. The staff could do with more motivation.

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John Bacon . 2024-10-22

MORE AT Google

Went for a Sunday roast, hands down one of the best we have had!

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Deborah Williams . 2024-10-20

MORE AT Google

Went in at lunch time. Food was really good.

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Michelle Whiting . 2024-10-19

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Came here as its our local. Last ate here last summer and the food was awful, last night I had the best meal I've ever had here and stayed for an extra 2 cocktails. Love the dog beds dotted around with free doggie treats. Portions were big enough we forgot about ordering dessert. Will definitely be back alot more often

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Amy Hunt . 2024-10-16

MORE AT Google

Nice atmosphere, decent sized portions and great service- we had Isabelle, she was lovely and made some great recommendations. Will be re-visiting! :)

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Shannon Payne . 2024-10-11

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Lovely cosy pub with modern interior. Friendly staff and tasty food.

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Annetta Miller . 2024-10-07

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The staff were inattentive and the food was underwhelming.

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Shauna W . 2024-10-06

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Limited choice after 6pm due to a busy day. I had sea bass which was cooked to perfection for me Thank you once again for great hospitality and friendliness from the owner and staff

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Diane Hunt . 2024-10-04

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Lovely atmosphere and great food. Charming and efficient service by Isabelle . Highly recommend 😆

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Laurie Cameron . 2024-10-03

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Great little pub, staff are friendly and love dogs.

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Sian Day . 2024-09-30

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Stopped by for a work lunch with colleagues and a good catch up. Excellent food, nice venue but mind your head!

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Simon Page . 2024-09-28

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