The Cripple Creek Inn in Monmouthshire

My friend booked a table for six a good six weeks in advance, only to find on turning up there was no record of our booking. It was only by luck that as the customer foot print was low that we were able to get a table. When we asked what went wrong reference our booking, no explanation was given. This would never have happened under the previous ownership.

Fabulous food, had the belly pork, which was cooked brilliantly. Mash, mustard based sauce was so mild, it tasted nothing like it, my Mrs hates mustard and I told her to try it, she agreed. Everyone enjoyed their meal. also big shout out to the pork chop my stepson had, wow!

Absolutely awful partners chips undercooked, pork was strigie only 5 chips, I had pasta which was very bland chicken on top of pasta very tough this place is over rated I will not go again!!! Elderly lady shocking customer service

I never usually write a review, however I was completely overwhelmed by the service here tonight. I had booked for 16 people for a baby shower, and the whole experience was incredible. The staffs attitudes made me feel so relaxed and at home, they were prompt in all requests for food and drink. They absolutely went out of their way to ensure we had an incredible time. Having been many times before, I have always been blown away by they food, but tonight, even when catering for 16 people, every single meal was gorgeous. Thank you to all of the team for their work tonight.

We came here as a small group of about 10 to celebrate our friend having a baby. We had put a few wooden baby confetti pieces on the table. A lady who I am assuming is the owner came over and started looking at the table saying about how it will ruin her dishwasher despite us repeating several times they are wood not paper confetti and we would be taking them home with us. She also then asked why we had moved chairs and suggested a chair on the end of our table was to close to another table which was reserved even though we had moved them down slightly to ensure there was space. The old owner was so accommodating so this took us back. If you have an issue with such bookings then don’t accept them. Food was ok, nothing special. Waiters were really helpful and lovely.

This place is absolutely fabulous. We booked a lunch for 4 on a wet day. We were made very welcome and had fantastic food. Josh and Arran were great and VERY helpful. Will definitely be back.

Outstanding food and service. Beautiful location. Small car park, outside and indoor seating. Would definitely visit again

By the off chance popped in, staff very accommodating and gave us a table quickly, seating us and settling us in. Orders taken timely with turn around for food and drink also turned around timely. Food was hot and tasty, some veg hard (which is the norm for all restaurants) where I’m fussy and like it soft. Yet I managed to enjoy and eat it all the same. Every time I have visited this place it’s very accommodating, food is enjoyable and staff are very pleasant and welcoming. Highly recommend this place to all just wish cynical people would see the best in this place, please be patient as it’s busy and just relax….stop constantly living life in a rush and being disgruntled with others who try to provide a great relaxed service.

Crap!!! 2nd time here. 1st time waitress dropped food and dishes everywhere whilst collecting from table. 2nd time tonight, thought, give it another go. Awful! Served 3 meals, 4th served on floor. Offered to replace. Fair enough but 45mins later waitress said your steak won't be long. Everyone had eaten except 1 person out of 4. Told them to shove it. BTW. We were 2 couples celebrating 32 years andv31years anniversary. When paying was told,,,, oh we gave you a round of drinks and we didn't charge for the steak !!! Are you for real!!!! You shouldn't have charged full stop. Twas a shambles for the 2nd time. NEVER AGAIN

We were staying in the area and our hosts recommended this restaurant. We ate here two night running and had delicious meals both times. The menu is extensive so there’s something for everyone, we asked for one meal to have mash instead of chips and this was done with no quibble. I had beef pie with chips and veg., the pie was absolutely gorgeous, packed with lovely tender beef. Next night I had the lasagna, also perfect and a very generous portion. My husband had the biggest pork chop we’ve ever seen, and loved it, he also had the veggie chilli which was fab. The desserts were beautiful, I had no room, but he had the raspberry trifle, and loved it, with pavlova on the other evening, equally good. The staff here are really friendly and the service quick whilst still being attentive. The rooms are nicely laid out, and comfortable. We would recommend to anyone and if we’re in the area again will revisit.

We came for a birthday meal we was a little disappointed as it’s definitely not what it used to be portion sizes have reduced and prices have gone up, the garlic mushroom and bacon sauce has changed and was just like hot cream with mushrooms in it, but the positives was the staff were great service was good couldn’t fault them. And the dessert was actually good. We have ate here multiple times and can’t say we will be rushing back unfortunately.

We visited for Sunday lunch. The food was excellent and the pub itself is lovely. It is very well presented and clean. There was plenty of things to choose on the menu (not just standard Sunday roast) and the portion sizes were large. It was not overly expensive for what was a lovely meal. The waiting staff were very professional, attentive and very cheery, despite it being busy. Waiting time was acceptable and the waiting staff kept popping back to see if we needed anything. There is a downside however and that is the female members of the staff. There was a lot of giggling and sniggering at the bar area, which was not directed at me... I don't think..., but was never the less uncomfortable and they all came across as downright rude (the older lady especially so). It's such a shame, as it presents as unprofessional and it gives the impression of being superior, or not caring about their customers. It's always busy, so they possibly don't care as much as they should.

What a fabulous experience out with friends. Fantastic food which we all enjoyed, friendly great service, nothing too much trouble and kept checking that we had everything we wanted and was enjoying our meal. We would thoroughly recommend this restaurant and look forward to returning again.x

Absolutely delicious, well cooked, generously portioned meals, every time! I don’t know anywhere else that produces food of this quality, from such a broad and varied menu, so consistently. Cannot recommend enough.

Stopped in on the way back from Abergavenny as we were both hungry & while in the car park I thought I'd just check the reviews on here. All mostly negative & I had second thoughts but I know how TripAdvisor can be misleading sovthen checked the reviews on Google & what a contrast all really good so we chanced & are so glad we did. It was absolutely faultless & the staff were amazing & friendly. I was about to order a steak when I saw the pork chop on the menu & as I looked the table next to us had their meal brought out & it was the pork chop, I didn't hesitate & ordered one for myself & my wife had the slow roasted pork belly. WOW! absolutely awesome both of our meals & so glad we didn't drive off after seeing the reviews on here & also glad we didn't order starters & to be honest we didn't even look at the desert menu as we were both absolutely stuffed & couldn't have managed one in all fairness. I am myself an avid cook & a self confessed foodie & my son is a chef himself so I do know a bit of what I'm talking about when it comes to the hospitality industry & good well cooked food. We are definitely returning shortly as this place is a real gem.

we visited for a birthday party, most of the food was to their usual standard, one meal was not, the lamb chops were very very tough, and not nice at all, several items of the cutlery were not clean from previous use

I was reluctant to leave a poor review, but it seems that the current owners just aren't listening to, or just don't care enough about, customer satisfaction. It seems that we aren't alone in feeling very disappointed with the service and food. We too were made to feel quite uncomfortable with whoever came to take our order on Saturday evening. Several years ago it was a very different story and we were made to feel so welcome. The food wasn't to our liking - the batter on the hake was too hard, as were the peas, and the sautéed potatoes were not cooked enough. Any decent restaurant will ALWAYS ensure that someone comes to the table shortly after the meals have been served to ask if everything is alright so any complaints can be rectified. We were so looking forward to enjoying a lovely evening out, but sadly this didn't happen.

We were looking for a pub for a quick meal and popped here. They were busy but had a table for two. We sat down and got a drink and having looked at the menu tried to order. After a while of no one comi g near we asked if we could order only to be told that there was a strict rota on ordering and we could only order when it was our turn. We had to wait over half an hour before we were allowed to order! Food was fine but service needs to be more customer friendly,

Was suprised we got a table here for New Year’s Eve with such short notice and for 8 people… well now I can see why. There was a female member of staff (apparently the owner?) with the worst attitude I have ever encountered, we asked if she could move a part of OUR table so that our pram could fit in. To this, she was rude and was raising her voice at us completely embarrassing us infront of fellow paying customers. Will never return here due to this foul woman.

As a party of 8 including 4 children ( 2 of which were small babies) we were met with a challenging and unhelpful staff member. Upon arriving we requested some assistance with our children prams, upon which the staff member publicly shamed us for having prams with us and told us she would not being making requested accommodations to situate our prams. This meant through the duration of our meal our babies were passed around the table for comfort having not being able to lay in their now collapsed pram. This led to babies becoming unsettled and the same member of staff making many remarks to other customers about the noise of the unsettled babies. As well as this she did not approach us once to check if we were comfortable with the arrangements despite being able to see as a large party we struggled with the small space! I believe New Year’s Eve to be a family occasion and if this establishment has a prejudice against families of small children it should be highlighted on their website. Unfortunately we paid an extortionate amount for food and drinks to feel judged the whole time. Will not re returning and certainly will not be recommending to families.

We had booked (paid a deposit and chosen our dishes) a Christmas evening meal and were looking forward to our visit. On giving our name, we were rushed to our table and were asked what we wanted to drink before my husband had arrived (parking car) and before we had taken our coats off and sat down. We had brought along an elderly relative and she did become a little flustered. A rather officious lady came to check our order and fortunately my husband had recorded our choices at the time of booking so we were able to clarify any complications. The first course was okay but the prawn cocktail had a large piece of smoked salmon in it that had not been chopped up as it should have been. The main courses were very disappointing. The duck was overcooked, as was the turkey, the potatoes had skins like leather and the vegetable were sad and unappetising. The orange sauce for the duck was bland. We did not stay for desert. Cooking for large numbers at Christmas must be difficult and pre-prepared food obviously makes the task easier for the chef but overall this was an average and lukewarm experience. We sharen't be booking a Christmas meal at The Cripple Creek again.

I had the the fresh seafood platter. Included in the description of this dish the menu reads scallops which is plural - more than one. There was only one scallop on the plate, the menu should read 'and a scallop'. This is my only real gripe.

Excellent food and service as usual. First time taking the grandkids and they loved it. Their new favourite place to eat.

Will not be returning. Greeted by an awfully rude member of management behind the bar who spoke to us in a very very rude and obnoxious manner. After I thought the situation had been dealt with at the bar, the same individual also came to the table me and my partner were sat at speaking to us in a rude and abrupt manner in front of other customers. Utterly embarrassing. Wish I walked out there and then. Will never return & recommend on one else does. Very very disappointed!

Will not be going again and never recommend. Been going for a few years and always had a frosty encounter by a certain female member of staff while booking or at the restaurant,I’m sure they all know which one . But the attitude while making a booking today was enough to make anyone hang up the phone .im sure no one else likes to be made to feel stupid while making a booking at a restaurant. Disgusting attitude.

Completely flavour less lunch , no flavour reminded me of school dinners, boiled frozen vegetables carrots, peas cauliflower. Roast potatoes were also tastless,I believe they were also frozen Turkey tastless. No wonder people were using lots of sauces! A complete waste of money .

Been here quite a lot as we don’t live far from the pub, after last nights experience that will be the last time we return! The staff all looked as if they didn’t want to be there, we waited half an hour without our order...

Very welcoming warm and friendly atmosphere. We have a afternoon menu great selection of food on the menu. The food was to a very good standard and tasty. Thank you

Visited the Cripple Creek for Sunday Lunch,3 people. Arrived at 2.30 ,restaurant was still very busy. But as usual service was excellent,and the food as always was excellent.we had the beef dinners for 2, and the Barnsley Lamb cutlets for our friend, very impressed.10/10 Ken...

Waited almost an hour for our order to be taken, ( after asking) staff looked a bit clueless and unorganised, Sunday lunch is overpriced, deep fried roast potatoes, peas, carrots a small amount of cabbage and swede, Yorkshire puddings were great! What has happened to...

On the 19th October, myself and the wife thought we’d have lunch at Cripple creek. I ordered the chicken curry, wife had steak and ale pie. Was half way through eating my meal when I felt something sharp in my mouth, thought perhaps it was...

found this place when looking for our campsite as too early to check in, the local beer was lovely and the pub itself was ...charming, the staff were polite and very helpful, and there was a nice log fire going that i kept alight as...

We meet here regularly with friends. The staff are always friendly and chatty. The menu is extensive and the majority of our party enjoyed their food however the shin of beef was overpowering and could not eat the sauce. Would pick something else off the...

We have been to the Cripple Creek a number of times in the past and decided to return for a birthday celebration. The service (for the majority) was good, and the food was tasty and well portioned; being completely honest, the experience up to the...

We visited this restaurant for our anniversary. We hde been a few years ago and decided to try it again. On arrival we were shown to our table and our drinks order was taken. After a little while our food order was taken and we...

We tried The Cripple Creek because we had often heard how good the place was. The food and drink were ok, but not as good as we had expected. The service staff members, other than the young man who brought drinks to the tables, were...

A warm welcome from friendly staff, whose service was attentive throughout the duration of our meal. Food is just splendid. Nicely presented, cooked to perfection. I would highly recommend and return often.

Always a consistent quality of food with huge portions at a very reasonable price. I am a regular visitor and always receive a warm welcome on arrival. Friendly staff and a warm, friendly atmosphere. Highly recommended.

Always consistent From the welcome when you arrive to the food which is always 1st class They also serve a nice pint Keep up the good work the cripple team

Lunch on a weekday with a group of friends. Friendly welcome and attentive service. A extensive menu for Luncheon 'specials' Food was really good, hot, tasty, and generous portions. Across the group the different choices meant that most options were tried by someone and, without...

Food good,service dreadful.Waited for at least fifteen minutes for them to take drinks order,waited again to get them.Food order was equally as slow.Nobody moved used glasses,just squeezed serving dishes in between them.No sauces had to ask for them.The staff were disinterested.unless they knew you.We weren’t even asked if we wanted dessert.We won’t be returning.

The food is good pub grub, charming and well presented and all spoilt by the atmosphere between owner and staff. Openly shouted at staff in front of several customers on two occasions throughout our evening. I felt very sorry for them, and i can see...

We have visited the Cripple Creek for many years and have to say the food and service has been wonderful, however with regards to our latest visit there has been many changes firstly regards the standard of the food. I have to say I was...

Visited the cripple creek many times, always good quality and always a great atmosphere! Very highly recommended.

Brilliant for starter to finish 👏 been 3 times this year and can't wait to go a again Food WAS EXCELLENT AND THE DRINKS WAS GREAT TO STAFF WAS VERY WELCOME ASWELL

Delicious locally sourced food, we had the duck, pork, seafood and chicken. Large portions cooked extremely well, we all agreed they were delicious. Lots of gluten free options. Just waiting for my dessert, not so much choice there.

The starters were lovely but the dinner was awful, Lamb was tough and the beef was unchewable, my husband could'nt eat his, roast potatoes were more like deep fried and very hard to cut, gravy very thin and tasteless had to salt my dinner twice...

Amazing food with great staff at the Cripple Creek. I had the most amazing Pork Belly and cant recommend it enough. Thank you Cripple Creek

We have been here before and the service and quality of food was far better then. I don't like to leave negative reviews but we went for my father in law's retirement meal and the service was so slow. They forgot one of our meals...

Have been here before with family and have enjoyed the food but not always the service. However, my visit this time was quite simply fantastic. The food was well priced, tasty and plentiful and the service was outstanding. The waiters/ waitresses were young but SO...

We decided to meet family here as this was roughly halfway and judging by how busy it was when we arrived, thought we'd made a good decision. However, the whole experience left a poor taste. We each ordered the roasts; two lamb, one chicken and...

We visited for evening meal. Waitress took our order starters and my husband ordered rare steak with a side order of onion rings. Starters arrived and were OK, mains arrived and my husband's steak was medium to well done not rare, he is not a...

This was a lovely little find, recommended by a friend. The food was absolutely stunning & I wanted to order the whole menu. Cannot wait to go back.

Have been here many times, and never disappointed, lovely place just outside Raglan, and 7 miles from Abergavenny, nice big carpark, little beer garden, and a nice warm restaurant! Had Sunday lunch here, had starters, main and dessert, fantastically cooked, big main meal ( so...

We visited for a family meal food was lovely but we was overcharged and didn’t realise until we was on our way home when I asked my husband how much the bill was and I checked it against the menu prices. I had already seen...

Service slow, but starters good. Hake main course incredibly overdone. Disappointing. Wouldnt go back.

Met friends there, food was excellent as always. Service was Very Poor, waited ages from ordering to food arriving.

The people, food and atmosphere are lovely. We felt very welcomed and well taken care of. The food was generously proportioned and skillfully prepared.

Went for Birthday Celebration with Family great food and service. Good parking and access for wheelchairs. Will go again.

Superb Sunday Lunch earlier this month. Have never been disappointed with this restaurant! Service was a little slow but it was a busy time and the quality of the food more than compensated.

I can find no fault with The cripple creek . Family run with amazing staff . Large restaurant. Can sit a lot . Can be a bit if a wait but my goodness it is worth waiting for and to be fair it is that...

First time visit Class Sunday lunch Highly recommend Unfortunately ate too much to make room for dessert!!

Over the years we’ve visited The Cripple Creek on a number of occasions. We attended here recently, having booked an early dinner sitting. Unfortunately the portion sizes were extremely small, the food was dry and practically inedible. One of the children’s meals had a larger...

Went here for a birthday meal, and has always its excellent the steak was cooked perfect and the Oreo cheesecake was immense, service was great a lovely relaxed atmosphere and friendly staff. We didn’t feel at all rushed after our meal which is nice. Highly...

My first visit back after a few years and it was my birthday treat so I wasn’t paying. We were a group of nine. I chose the Hake (see photo) which was lovely, and indeed everyone said they enjoyed their food. What I didn’t realise...

Sufficient parking. Clean and tidy inside. As someone else said it is called an inn but is more of a restaurant and does say this on signs. It's vast but also feels quite quaint. Food excellent quality. Portion sizes are large so empty stomach needed....

A quaint Inn, but is it is it an Inn or just a restuarant only. The food was good if a bit on the expensive side. Only criticism is that they must have lots of waste as the portions are huge and to cut waste...

Absolutely fab! Starters was delish! Dinner was amazing and the staff very welcoming and on point. We didn't wait long at all! By the end of the night all tables were taken so maybe best to book. Didn't wait long at all! Will be back!

Great lunch as usual. Busy Mothers Day lunch. Then asked for desert menus after an interminable wait. asked if anything was out-no came the response. Then the waiter returned after 20 minutes listing what was unavailable. we changed to suit. 5 minutes later another waiter...

Don't expect a seat inside if you're only having a drink. This place should be called a restaurant and not an inn We only went in for a single drink and yet they wouldn't give us one of the free tables. They were all still...

Amazing welcome and superb food and service… first visit whilst staying with in-laws. We shared starters, had Ribeye, pork chop, mixed food and crusted hake all apparently excellent but I can vouch for the Hake, it was amazing… puds good too but had to force...

Stopped here on the way back from Cornwall - one of our party had never been to Wales so we obviously had to fix that. We skipped starters as we were in the mood for desert, based on a picture we saw on here. Two...

Myself, my partner and our families upon many different occasions happily rely on The Cripple Creek Inn for amazing home cooked food. We are always extremely happy with the food and service from all staff. This visit especially we are on our way home and...

The food was nice but the staff were very rude and unprofessional (Not the young staff). We went as a group so spent a lot of money but we all agreed we won’t be returning.

Three members of family have a January birthday within 5 days of each other, so this was a mid point quiet evening meal. Food was fabulous and have to say we have never had a poor meal or service. Recommended.

Over the last year I have eaten at this place a lot spent a lot of money there and enjoyed the food ,but today when phone for a table the attitude was absolutely shocking ,I’ll never go there again or recommend this place to anybody...

Would give it a zero if I could. Staff was rude. Very slow service. Overcharged and when questioned was met with the worst attitude ever. Food was nice but wasn’t worth the attitude and rudeness from staff. Come here if you want attitude and complete...

This was our second visit and it could not have been more different from the first. Whitebait starter was good. The roast that followed was dreadful. We ordered 3 different roasts and they were all tough and tastless. Service was very slow but that appeared...

Emailed reservation and Xmas request. On arrival several staff claimed no email had arrived but disproved wrong when I showed them THEIR reply. Front of House Lead remained combative and rude (seemed up for a fight though that's the last thing I wanted) and refused...

Well after having lovely meals ,we went last night for a Christmas Dinner what a disaster. Soup came out no spoon ,meals where served on cold plates waited 8mins for the gravy to arrive no serving spoons for vegetables. So food freezing cold service very...

Would highly recommend this place, the staff were extremely welcoming and the food was outstanding. The portions are big and everything was cooked fresh and popping hot.

This is the most lovely spot! The scallops were fresh and beautifully crisp on the surface. The ultimate chicken is a local take on chicken cordon-blu and was moist and flavorful. The staff are beyond amazing. Warm, welcoming and responsive. I look forward to returning...

Visited today for a family gathering and anniversary of a late family member. Warm welcome on entry, staff service made the visit a great experience, food was plentiful and tasty likewise the desserts. Sunday lunch menu we had and must say the food and service...

We had been touring all day in two separate cars - ladies to the towns and shops, men to castes etc. Men arrive early and were welcomed with a great coffee and ambience. The ladies arrive and we ordered a fantastic meal served by very...

Food and service absolutely brilliant. So wish you were closer to us.. Plenty of food. Hot and served with a smile.Generous portions so definitely not leaving hungry.

We took my 89 year old father here for lunch and had a fabulous meal. Our table was nicely situated in a sort of alcove which afforded us some privacy which is great as Dad is quite deaf! The servers were very welcoming and friendly....

We were really looking forward to returning to Cripple Creek with the family for my birthday meal but after this visit we will not be returning. We arrived 15 minutes before our table was booked and the restaurant was busy so glad we had booked....

I will say, I cannot fault this experience. From food to service was excellent. Everything was perfect. I ordered the shin of beef casserole off the lunch specials which was super tasty accompanied by some yummy mash. My partner had the Barnsley lamb chop (also...

Visited the Cripple Creek for lunch twice in the last week. Once with a group of retired friends and once as a family group of four. Excellent service and food on both occasions. Very generous portions, hot and tasty meat and vegetables. Good selection of...

A very good meal. A wide variety of choices on the menu. Good size portions. Very good value. Recommend booking as it can be busy. Would definitely return.

Found by chance as were in area visiting Raglan Castle and what a find great menu lots of choice (even Vegan & Veggie menus if that floats your boat). Attentive but not overly so staff , plenty of seating although I suspect booking at weekends...

We used to love this place up till recently but on the last couple of visits we have noticed the quality and taste of the food has changed, such a shame as we couldn’t fault it before and visited frequently. For this reason unfortunately we...

Lovely lunch for hubby and I, you can tell when things are cooked from fresh... However, has the common sense factor left some parents' mindset? Busy restaurant with staff carrying hot plates of food and glasses of drinks, with children left to run back and...

Took some friends to the Cripple Creek. Service was very poor and slow. Nobody came to take our drinks order and I was forced to go to the bar myself. When it was time to order desserts nobody came to take the order and I...

Bit stuck for time so mains only on this visit - will be back shortly to sample some more of the menu. I had grilled salmon while my wife had hake fillet with parmesan crust. Both were delicious. Looking forward to next visit already -...

Our booking coincided with the launch of the Cripple Creek's monthly Friday Curry Night. What a success! We ordered lamb bhuna with all the trimmings - beautifully tasty food with very generous portions, and fab service too. Highly recommended and definitely looking out for future...

Visited this as recommend by our air BnB host. Booked a table as advised they can be busy on Sundays. We arrived 30 minutes earlier as I forgot what time we booked for and we’re able to be seated straight away. Swift drink service but...

Have visited Cripple Creek a few times and will visit many more.Excellent food and service in very nice surroundings and very friendly staff

We visited the restaurant to celebrate my parents 60th wedding anniversary and what a good choice it was. From the starters to the main to the dessert, every meal prepared to perfection. Service was amazing too, the staff were attentive to our every need. Will...

More restaurant than pub. A spacious rabbit warren. Very good food and service. A home made soup today and a decent prawn cocktail. Plump and crisp. 🇬🇧🇳🇿🇺🇦