Based on 1.542 opinions finded in 2 websites
Based on 1.542 opinions finded in 2 websites
Nº 402 in 841 in South Lanarkshire
Nº 58 of 103 British in South Lanarkshire
Opinions
Family of 7 out for dinner tonight for birthday celebration. Starters - corn ribs was ok but overpowering bbq sauce, wipped feta was nice, massive portion, mini fish and chips nice, massive portion almost main meal size, lentil soup was nice as was haggis bon bons. Mains, cod was nice but would have preferred more veg, burger nice, pepe chicken with haggis bon bons nice but pepper sauce bit too spicy, steak pie lovely, mac n cheese average. Drinks a bit expensive. All in all, good food, friendly staff, nice place. Service slightly slow but was busy.
Mark C . 2025-04-13
MORE AT TripAdvisor
Terrible service and management. We went for Sunday lunch to celebrate a family special occasion. The service at the restaurant was astoundingly slow. Despite arriving just before 1pm, we had to seek out someone to take our drinks order after 20 minutes, and by 1.30pm we still had not been approached for our food order. By 2.30pm (an hour and a half after our booking) our food had still not arrived; not a single member of staff came to apologise or explain the delay, nor ask if we wanted more drinks. We had 4 young children in our party who were getting increasingly distressed and frustrated as they were so hungry. Again, no one came to check on us, despite them clearly being aware of the situation as we were seated close to the bar, and the children were crying. When the food did finally come, again there was no apology or explanation. Again we had to flag someone down to ask for more drinks, as no one came to check on us. As a result of the service being so unbelievably slow, half of our party had to leave before dessert so we couldn’t finish our meal together. The final insult was when at 3.55pm a member of staff came over to the table and told us “We need the table back in five minutes”, as if we were the ones responsible for our two-course lunch taking three hours! When the bill came we saw that as our party was 10 people, 12% gratuity had automatically been added. At this stage we were so dispirited that we paid without questioning to get out of there, however in hindsight this was inappropriate as in no way did we experience service deserving of a tip. The day after our experience, I sent an email to the customer service manager, and a follow up a week later. However now 10 weeks later I have still never had a response. Comments about the management and customer service seem common in reviews on here, so it seems our experience was not unusual. I have rated 1 star only because the food itself was tasty, but unfortunately we will never return and I will be recommending to others they avoid. Had the management responded to my feedback we may have tried again, but not worth it for a restaurant who clearly don't value their patrons.
JD . 2025-04-13
MORE AT TripAdvisor
Perfect night out near our VRBO.
Nicole Schultheis . 2025-04-08
MORE AT Google
Food was really good the atmosphere not great but the company made up for that. It was early on Friday.
Jacqui irvine . 2025-04-05
MORE AT Google
Time policy for Mothers day lunch a disgrace Went in ten minutes early 11 45am and told we must choose the breakfast menu as lunch didn't start until 12 noon and we would be out of out time slot disguted with the poor attitude from the main staff member on our Mothers day treat . Won't be back .
Brenda Hainie . 2025-03-30
MORE AT Google
“Family Friendly” and “welcoming” are the words used on the website to describe this restaurant and unfortunately neither of these values are true or upheld by the Cricklewood team. So disappointed with how we were addressed by staff we finished our drinks and left to go somewhere else for our meal after being told the rules of cricklewood that if you arrive 10mins before the lunch menu is being served you can’t wait to order it, you must have the breakfast and can’t wait as not enough time and need table back! Disappointing Mother’s Day experience! The take away message is come in, pick from the restricted menus we tell you, eat up quick, pay up and get out. Poor show Cricklewood! Customer service training required for staff who all looked miserable and passive aggressive.
Lisa H . 2025-03-30
MORE AT TripAdvisor
The restaurant was quiet and we waited 45 minutes for our lunch, I ordered a burger and it was well over cooked but I was hungry so I ate one of them which was awful. When the server asked if any was wrong I told her the burger was over cooked and she agreed, she offered me a coffee on the house which I replied no. I was with friends and didn’t want to cause a fuss, so we asked for the bill and I assumed she would discount the burger but that did not happen. Very poor service and I will not be back
Lis . 2025-03-28
MORE AT TripAdvisor
Great night with family. Exquisite food. Would absolutely recommend
Helen Challis (Helz) . 2025-03-26
MORE AT Google
I'll there almost every other week, a very cosy place with good customer service
God's Desire . 2025-03-25
MORE AT Google
Had a lovely lunch with my daughter and wee dog. Great service and was very much fog friendly 😀
Me, Myself and I . 2025-03-11
MORE AT Google
Very good food and good value as well. Staff are there to help but not at all intrusive - they have the fine balance correct. Been a few times now and each time was quality, so I'll certainly be back. Recommended for sure.
Andrew Martin . 2025-03-04
MORE AT Google
Visited with family for a birthday celebration. Poor service, slow and staff unwelcoming.Food was below average and not as described on the menu. Have left feeling disappointed and that the price charged was not reflected in the quality.
Michelle C . 2025-02-16
MORE AT TripAdvisor
Pleasant surroundings...staff polite ..I chose crispy mozzarella with spicy sauce..wasn't keen on the mozzarella..a bit chewy..but the sauce was great...main was the korean chicken with kimchi....chicken was tasty..1st time korean chicken .. expected to be some spice ..if that is how it is supposed to be ..tasty...the kimchi was one of the better ones I have tasted....definitely would return to sample more of their fayre. Food is very well presented. Great I can also bring my dog 🐕.
Roseann Coakley . 2025-01-21
MORE AT Google
Nice food, served hot enough. It took a while for our drinks to come, and I had to ask where they were after waiting for nearly half an hour. Once they arrived the food wasn’t long after. The atmosphere was nice, with lovely decorations as it was just days before Christmas. We would go back, hopefully the service isn’t always that slow.
Helen Sinclair . 2025-01-09
MORE AT Google
Absolutely delicious food. We loved it.
Mak Atak1967 . 2025-01-04
MORE AT Google
Great atmosphere and food is always nice
Francis . 2024-12-30
MORE AT Google
Food is amazing, atmosphere and service is class. Would very much recommend eating and drinking here.
Lee Montgomery . 2024-12-20
MORE AT Google
We are very unhappy at only being allowed to rate this place as 5 🌟. A stunning meal
Ben Braidwood . 2024-12-15
MORE AT Google
Went to Cricklewood following a funeral for a set meal. We were in the private dining area upstairs a bit of a challenge for those with mobility issues. Tables were set rather haphazardly odd selection of condiments not every table had salt and pepper!! Tea and coffee served on arrival but limited milk jugs so milk cartons were used. When meals were served soup was cold and sent back a bit warmer second time around but not hot. Steak pie seemed to be a casserole with separate pastry on top again not hot and macaroni cheese was hot but greasy. As there were only two waitresses service took a while. Really disappointing experience certainly put us off returning
Liz Vasey . 2024-12-10
MORE AT Google
Quality of food, service and drink has increased considerably over the past year or so. We now frequent the Cricklewood often due to being dog friendly, lovely breakfasts and great evening meals. Great place👍
colum watters . 2024-11-15
MORE AT Google
Food was lovely, staff were so nice, polite and attentive. Great place for lunch or dinner.
Sandra Coyle . 2024-11-11
MORE AT Google
Had a fantastic evening here for my parents milestone birthday. Great food, great service, reasonably priced. Would highly recommend.
PJ D . 2024-10-19
MORE AT Google
The food was average and can’t say I enjoyed the barking dog who was with another couple sat next to us. That was a first and no not a support dog
Douglas C . 2024-10-06
MORE AT TripAdvisor
good place to go in the area. Food pretty good, homemade burgers, even for the kids. One issue with one dish being a little cold. Immediately replaced and refunded. Cant complain. Pricey as compared to other areas, but in line with the village. Overall food good, value decent, cocktails decent. No hassle with a boy in a wheelchair on a Saturday night. Staff tuned in and pretty attentive. Pub that does good food as opposed to a restaurant. If you look at in this regard, id recommend it
Gerry Kelly . 2024-09-17
MORE AT TripAdvisor
Nice pub, but it's more of a food place really. Slightly on the pricey side!
Peter Stephen . 2024-09-16
MORE AT Google
Just left the Cricklewood as they couldn't make a coffee because their coffee machine was broke and apparently they couldn't make a cup of tea because the water comes from the same source. Really !!!!!!
Anne Marie R . 2024-09-14
MORE AT TripAdvisor
Great Sunday roast, amazing service and food. Waiter John couldn’t have been nicer to help us celebrate our engagement!
Jennifer Wallace . 2024-09-08
MORE AT TripAdvisor
Frequented here over 30 year period. Used to be the “in” place in the area. Really busy and hard to get in. Today arrived on a Thursday lunchtime very quiet hardly any cars in car park. Inside empty . Had a light lunch as in hurry . The waitress was excellent very mannerly and pleasant . But the food took ages to arrive and was average at best . One tip in an empty restaurant why would you sit the only other couple that arrived in a table virtually on your shoulder giving both of us no privacy . The restaurant bar has been refurbished and looked really good. Something has to be wrong to go from the busy vibrant pub to this though. I assume they are struggling too as the food was ok but pricey . Think this is a message one doesn’t want to see in the toilet. Don’t warn the minority in this way not really conducive to sell your Premises reputation. Surely these people can be dealt with without putting this in our face while trying to enjoy a bar lunch on a quiet Thursday. Good intentions maybe but unnecessary sign. Charging £4 for A Soda water is not a good way to get your customers flocking back either. Really overall a bit disappointed to see this place looking a bit down on its heels. Hope it survives great history in the area.
William Harrack . 2024-08-30
MORE AT Google
Lovely atmosphere food was piping hot and very tasty, staff are very attentive and welcomed my friends dog. Amazing service from John
WendykPat02 . 2024-08-29
MORE AT TripAdvisor
We feel this pub/restaurant was overrated. Very average food. Fish was sent back as batter was soggy and undercooked. Hand cut chips were large, skin on wedges, not chips. Chicken Parmigiana had way too much mozzarella on top so was a soggy mess. Sat in a booth in the back corner so no view and no atmosphere. Definitely not what we would consider a gastro pub.
Mandi F . 2024-08-24
MORE AT TripAdvisor
Visited on Monday and booked an event, Louise was excellent, so helpful and had a lovely manner, explained everything in detail. We also booked lunch and it was delicious, great service, staff were just lovely, have been here on a few occasions and would recommend to all.
Esther Liddell . 2024-08-21
MORE AT Google
Fabulous food & drinks. I would like to give Megan a special mention for looking after us, Five star service from her and we look forward to coming back.
Julie Paterson . 2024-08-19
MORE AT Google
We had my sister’s baby shower here last weekend. Beautiful venue, attentive & helpful staff. Megan was behind the bar and she could not have been friendlier. Would definitely come here again & plan future family events here :) x
Caroline Melville-Russell . 2024-08-17
MORE AT Google
Thanks for advertising on your menu that you used GMO oils derived from soya. It is clear that you are ignorant of the health issues related to GMO produce and I am happy that I was able to realise this before eating at the restaurant. Ended up in Rosso just along the road. Terrific food and considerably less expensive.
WeAreSouls . 2024-08-16
MORE AT Google
It is very good for having a function's
Ally Stewart . 2024-08-12
MORE AT Google
We had my baby shower here august 10th. Beautiful venue, lovely buffet and we were served and looked after all day by Megan! She did a really good job, even asking us how she could help when we were clearing out at the end of the event! I really appreciated her help! Top service from Megan, thank you x
Alison MK . 2024-08-11
MORE AT Google
We were here on Sat 10th August for my sisters baby shower and booked the upstairs area. It was fantastic, the service all day was amazing, the place is so nice and cosy! Megan was our bartender and she was fantastic, very attentive and so friendly and polite! The bar and restaraunt downstairs looks really nice and I'm definitely planning on coming back for lunch one day! Will be recommending this place for sure. Thanks to all staff for a great day! Ps. I didn't catch the name of the gentleman who was in from the morning and greeted us at the door when we came at 10-11am to set up, but he was also very lovely!
Rachel Melville . 2024-08-10
MORE AT Google
Went today for a private function and was looked after by Megan. Lovely venue, we had a great time and got looked after well.
Lynne Melville . 2024-08-10
MORE AT Google
Went here for a baby shower, beautiful venue, very nice workers (shout out to Megan for her fabulous service and people skills!!) the food was also delicious x Would definitely recommend!
Holly Norman . 2024-08-10
MORE AT Google
Was thete for afternoon wedding very nice.
Helen Walker . 2024-08-09
MORE AT Google
Fab breakfast at the Cricklewood. Great service from the pleasant young man who served me. Unfortunately I never caught his name but he is a credit to the Restaurant.
Jacqueline Arthurs . 2024-08-06
MORE AT Google
We booked The Snug for a private family dinner & it couldn't have been more perfect. The space was ideal, the food was delicious & the staff were friendly, helpful & attentive. Special thanks to John our designated member of waiting staff. He constantly checked if everything was ok & he couldn't do enough for us. Also our point of contact during the booking process was extremely helpful too. We were able to decorate the room which allowed us to add a nice personal touch
Denise Simpson . 2024-07-21
MORE AT Google
Really enjoyed it. The menu was good, with a few different meals from other restaurants. Little bit expensive but worth it. Nice, friendly staff.
Joe Knotts . 2024-06-20
MORE AT Google
Been going a few Saturdays now. Really friendly, attentive staff. Good quality food. Food always warm. Good sized portions. Menu to suit everyone.
Janice . 2024-06-15
MORE AT Google
I went here for a nice afternoon lunch with my partner but was extremely disappointed with the service, quality of food and value for money. Went home feeling terrible unwell after the meal and deflated from the experience. Would recommend you go to the likes of McDonald’s instead would have been money much better spent for a lot better quality !
Lucy Swinburne . 2024-05-30
MORE AT Google
I went here for a nice afternoon lunch with my partner but was extremely disappointed with the service, quality of food and value for money. Went home feeling terrible unwell after the meal and deflated from the experience. Would recommend you go to the likes of McDonald’s instead would have been money much better spent for a lot better quality !
Lucy S . 2024-05-30
MORE AT TripAdvisor
I had a very disappointing experience at The Cricklewood in bothwell. We arrived on a on a very quiet Thursday and were seating quickly in a nice booth. we ordered the 19£ set menu. The starters (Soup and venison ) were okay. However, our main courses were brought out while we were still eating our starters, creating a rushed and chaotic meal.the steak pie tasted like it had been bought at Asda’s and the veg like it had been microwaved .During our mains my girlfriend found a long black human hair in her sea bream. after notify the waiter, we received no apology, we just were just told he would double check it with the chefs. Upon returning he said it was from one of the kitchen towels and refused to acknowledged it was a long black hair. when asked to see said towels he refused with a weak excuse saying it happens all the time to him at home. after receiving the bill they took off £2 from the total, we left feeling robbed and disgusted. This level of carelessness and poor service is unacceptable. I won't be returning.I would advise you to spend your money literally anywhere else.
aaran M . 2024-05-30
MORE AT TripAdvisor
Great lunch, great service, thoroughly recommend the fajitas 😁
Alisdair Gillies . 2024-05-30
MORE AT Google
I had a very disappointing experience The Cricklewood in bothwell. We arrived on a on a very quiet Thursday and were seating quickly in a nice booth. we ordered the 19£ set menu. The starters (Soup and venison ) were okay. However, our main courses were brought out while we were still eating our starters, creating a rushed and chaotic meal.During our mains my girlfriend found a long black human hair in her sea bream. after notify the waiter, we received no apology, we just were just told he would double check it with the chefs. Upon returning he said it was from one of the kitchen towels and refused to acknowledged it was a long black hair. when asked to see said towels he refused with a weak excuse saying it happens all the time to him at home. after receiving the bill they took off £2 from the total, we left feeling robbed and disgusted. This level of carelessness and poor service is unacceptable. I won't be returning.I would advise you to spend your money literally anywhere else.
aaran McCoy Douglas . 2024-05-30
MORE AT Google
Used to really rate this place, but was very disappointed tonight. First visit in a few years...will not be back. Friday night and the place is pretty empty....speaks volumes...food well below par.
John McKenna . 2024-05-18
MORE AT Google
Been here before for a special occasion and came here again a few days ago, just like the first time the place is absolutely stunning with really friendly staff who see to you pretty much straight away, we had a few beers at the bar, I was driving so it was a non alcoholic corona for me and wine for the good lady, the food was absolutely amazing, never had such tasty fish n chips and I’m from scarborough, the only downside was the portion had shrunk by about a third compared to the last time I was there about 3 years ago and the portion of chips too and I’m sure there was mushy peas last time or maybe there wasn’t? My good lady had the peri peri chicken burger which she described as ‘tip top’ For pudding I had the most amazing sticky toffee pudding with honeycomb and coconut ice cream and my lady had cheesecake with cream, I even helped polish hers off! 😊lol All in all a brilliant night, nice and quiet with a good atmosphere.
darren macdonald . 2024-05-05
MORE AT Google
Really nice bar but WiFi didn't work and drinks were very expensive £6.75 for a pint of beer and £3 for a bottle of water with ice
Mark A . 2024-05-04
MORE AT TripAdvisor
Meal looked lovely. However soup was cold. Main meal steakpie was slightly warm Veg cold Potatoes slightly warm No tea or coffee Everything thing else was good and I enjoyed my self at meal/party. I will not be going back to here ever. Due to the food.
rich m . 2024-04-29
MORE AT TripAdvisor
Nice setting but the food for a Saturday lunch was really poor. Our table ordered a burger that was inedible. The service was really slow as it seemed they were understaffed. We won't return in the near future.
Stuart Agnew . 2024-04-26
MORE AT Google
First Class Service Food Great Lively Atmosphere a special mention for Ross
Patricia Warnock . 2024-04-20
MORE AT Google
Great night at the Cricklewood. Food was great and fun at the quiz. Special shout out to our server Ross who was great and made us very welcome!
Mhairi B . 2024-04-18
MORE AT TripAdvisor
Nice food, good selection, and friendly staff.
Ian Strachan . 2024-04-11
MORE AT Google
Just been for lunch with a friend. Both of us had fish and chips. GF catered for without issue. Tasty and well priced. Staff were very friendly and restaurant atmosphere is good. Well done team. Just wish I knew where you got your teapots, they're lovely but wouldn't fit in my handbag!!
Dreamer63796200351 . 2024-04-09
MORE AT TripAdvisor
It was ok except the meat in my steak pie was tuff wouldn't go there again
Ruth Robertson . 2024-04-06
MORE AT Google
Live locally and hadnt been for quite some time with the family . Im not hard to please with food and Im certainly not a prima donna where menus are concerned ... but the quality was average at best (two dishes not available on menu) The sunday roast was 'just ok' , came stacked in a disorganised pile and wasnt as fresh as it could be and the gravy was thin and watery. My daughters Mac n Cheese was dry and tasteless. Really wanted this to be so much better then it was . Service good and atmosphere decent.
Clarkson of Glasgow . 2024-04-02
MORE AT Google
Went to visit the Cricklewood on Monday 18th March and walked in at 19:40. We waited at the sign that says “Wait here to be seated” and the two girls behind the bar looked at us like we were complete idiots and didn’t bother to come over. So we approached the bar and one of them came to us and I said we’d like a table for two for food. They looked at each other, rolled their eyes and said they’d have to check with the kitchen, which astonished us as it was only 19:40. She came back and said there was an issue in the kitchen and they weren’t serving food, despite several people sat down and eating around us. So I doubted the truth in this. I have been to the Cricklewood a few times recency and on all occasions, I’ve got the impression from the female staff, a complete sense of being disinterested and all they want to do is go home early. It’s such a shame as The Cricklewood is a lovely looking restaurant and they’re completely ruining the place. If you want a decent meal with good service, I really don’t think The Cricklewood is the place to go anymore unfortunately and it saddens me to say this.
11812001 . 2024-03-21
MORE AT TripAdvisor
Popped in for lunch. Hadn't been in this restaurant for a long number of years and was pleasantly surprised to see it had been renovated and the modern seating area was very comfortable. Lunch menu choices were good and although prices were a bit higher than expected, the food quality and service were good.
Margaret Stewart . 2024-03-21
MORE AT Google
Daughter took me for Mothers day and went booked 1 week before she was not informed it was a set 3 course menu only. Had we known that I would have cancelled reservation. Was asked what drinks we would like and when I said can we have a couple of minutes as we did not know if we were staying or not the waitress rolled her eyes and tutted before waling away which was rude and unprofessional. Meals came very fast as you had to order all courses at the start which again I did not like. As soon as the starters were finished the next course was out with not even 5 minutes between them. The whole service was very rushed, portions were smaller than I have had previously. We were looking forward to the al carte menu but on this occasion was very let down by not advertising or stating on phone the set menu. £90.00 in total, definitely not value for money.
HazelC359 . 2024-03-11
MORE AT TripAdvisor
Service incredibly slow, food cold on arrival
Stephen Mason . 2024-02-27
MORE AT Google
We visited today for my daughter's birthday. A lovely place with great food. A shout out to the staff who contribute greatly to the lovely atmosphere and nothing is too much trouble for them. Highly recommend.
Sherpa45074872970 . 2024-02-25
MORE AT TripAdvisor
We celebrated the head of our wee family turning 80 on the 10th of February. I booked the snug area through James and Louise and I couldn’t really be happier. Easy to contact to arrange the booking, quick replies and any questions were answered. The staff were all helpful and friendly and the service was so quick and prompt, Onto the food and everything was a hit. We had pre-ordered our meals and it was all perfect. Roasting hot, delicious and good portion sizes. I wouldn’t hesitate to book for another occasion and I would recommend it to anyone wanting to book for a celebration. Thank you again and we’ll see you soon! Thanks for making my gran’s 80th so memorable, we’ll never forget!
theweegees . 2024-02-19
MORE AT TripAdvisor
Funeral reception party. We had to ask when food was arriving as we waited so long. It is understandable to wait as it's a party of 22 and food is not pre-ordered. However, food made to order should be warm. Most steak pie orders were cold, some to the point of being inedible; the chicken was not greatly warm and was tough; the tea out of flasks was 'stewed'. Management accepted comments and gave free sticky toffee pudding to everyone, although quite a few didn't actually want it by this point. The pudding was actually the warmest and nicest thing served. The room was also very cold and we had to ask for radiators to be turned on. It was a stress that the family could have done without on the day - listening to their guests complain. That being said, the staff were friendly and did their best.
M G . 2024-02-16
MORE AT Google
Went here for our work Christmas night out and the service was incredible. There was 15 of us and they made sure everything went perfectly. One person wasn't a fan of their meal (nothing wrong just not to their taste) and the server offered a replacement and when she said no offered her something else in the house. The male server we had (sorry didn't catch his name) was incredible making sure we were all looked after and drinks kept coming. We will definitely be back and will go again with family as the environment was amazing!
Shane McDermott . 2024-02-10
MORE AT Google
Very friendly, good food. Nice pint
c harris . 2024-02-07
MORE AT Google
Had evening meal for 5 people. 3 said food was good, 2 said just OK. Restaurant was full so service was a bit slow but all staff pleasant and helpful.
Robert Miller . 2024-01-31
MORE AT Google
Felt terrible for the two girls serving who had to attend a busy restaurant as well as the bar! All food was enjoyed however the cheese cake was inedible as has strange aftertaste & plate was wet on arrival but nobody to complain to.
Emma . 2024-01-29
MORE AT Google
First time at the Cricklewood for many years and thought we would give it a try again. Total waste of money. Culin skink soup was basically a bowl of cream. The seabream wasn’t enough to feed a cat and the vegetable consisted of a couple of potatoes cut in half to look more and a piece of parsley on top. As for the Cricklewood fish and chips, well I had to look closely for the fish hidden in all the batter. The restaurant was busy but honestly, I don’t know why. If they are all returning customers, they must be easily pleased. I might give it a try again in 2050 if I’m still around but I’ll need to be convinced.
Ian F . 2024-01-20
MORE AT TripAdvisor
We had set menu. We really enjoyed.
Malcolm Watson . 2024-01-19
MORE AT Google
Very disappointing Christmas lunch, very rushed, poor quality and not worth the £90 per head. Was aware of the 90 min time slot and was actually worried that it wouldn’t be long enough, I had no reason to worry, we pre-ordered our food and were given our starters within a few mins of sitting down and before our drinks arrived. As soon as we fin shed starters were given our main. We finished our main course within 30 mins of arriving. Quality of food wasn’t good, the goats cheese tart was a lump of goats cheese on a plate which was very unappealing, I couldn’t finish it, the turkey seemed like it was pre cut mass produced sliced turkey and the vegetables were hard. The pudding was nothing special. We didn’t find paying the included service charge as the staff were working Christmas Day after all however the customer service could off been better.
susannW9089SE . 2024-01-11
MORE AT TripAdvisor
Nothing special, £17 for a small chewy steak pie! and cold veg, slow poor service!
James Baxter . 2024-01-08
MORE AT Google
Delicious lunch on Hogmanay with my daughter. We ate scamorza fritti and tempura crab to start then beer battered haddock and gnocchi and everything was delicious. Good selection of wines by the glass. Staff were attentive and friendly. I look forward to returning.
MLL0105 . 2024-01-01
MORE AT TripAdvisor
Christmas day dinner. 7 of us in total. 4 adults 3 kids! We were shown our table and within minutes food was served. No drinks order took which felt very rushed!!! Drinks arrived at the end of finishing our starters. Mains out within 5 minutes of them clearing the starters! Had to get my son to ask a staff member for another drinks order. Drinks were sitting at the bar after a few minutes of ordering and had to ask if we could just take them so we had them While eatting! Desserts when can the ice cream on the plates were all melted which im guessing had been sitting out for a while. As soon as desserts were cleared the waitress asked if we would like the bill. It was honestly too rushed …. Booking was 330pm and all meals were served and bill paid for 430pm. £52 service charge which personally i dont think should be added let the customer make the choice on how much they want to pay!!! Completely disappointed.
Heather F . 2023-12-27
MORE AT TripAdvisor
Booked here for Christmas lunch (£90 per adult £45 child) the food was fine but felt the price was excessive even if its on Christmas day itself when other places are offering far more! The atmosphere was somewhat dull. The service we received was good, the waitress was very friendly and welcoming and we can not fault it in any way. The meal was rushed which made it less enjoyable. We weren't made aware of service charge (should have been told at time of booking) and to be honest we would be more than happy to tip but not to be told how much! Would we go back?? Yeah maybe for a casual lunch but certainly not next Christmas! Will definitely check out other venues!
gillian h . 2023-12-26
MORE AT TripAdvisor
Booked a Xmas meal for my family £90 per person (which I thought was a bit much) anyway its Xmas I thought! Big mistake, meal was definitely not worth the money, turkey was OK, veg was hard some of the potatoes were hard, personally I think they were pinged in the microwave! When booking wasn't told about service charge or vacating table at a certain time! The bill was £700 which means there tip was £70 think it's unnecessary to be told what you should pay as a tip! They certainly didn't deserve the tip, I will never be back to the Cricklewood complete rip off!
Margaret U . 2023-12-26
MORE AT TripAdvisor
Good food good company good night thank you the Cricklewood
Robert Thorburn . 2023-12-16
MORE AT Google
Private party for birthday. Dealt with various dietary requirements without issues. Children's meals and adults , all lovely. Thanks !
T C (TopCatFCD) . 2023-12-15
MORE AT Google
Popped in for an Impromptu meal.the fish & chips was beautiful, fish so fresh & batter so crispy. Staff very friendly. Really nicely decorated
Margaret McKenna . 2023-12-13
MORE AT Google
This was my fourth time visiting. I’m very disappointed about the food as the fried seafood platter was oily and not tasty. The previous times I’ve visited the food was much better, and also the atmosphere. Don’t recommend it
Angie Vera Sanchez . 2023-12-03
MORE AT Google
Went on a quiet night, but thoroughly enjoyed our visit.
Ian Hastie . 2023-11-30
MORE AT Google
Good menu with nice options, foods always been tasty and cocktails are great too.
Nicole Cook . 2023-11-26
MORE AT Google
Katsu curry was cooked broccoli with the sauce pored over it rather than cooked in it - very poor! Pavlova was two nests with cream between which was certainly not pavlova - again poor! Burger and Chicken Pie was good. Frankly not worth the money paid and very disappointing.
Barbara Aitkenhead . 2023-11-22
MORE AT Google
I went with my family and friends to celebrate my great granddaughter Georgia baptism we had a hot buffet and the food was amazing and service and room was so good and spotless thank you to all the staff who made us very welcome
Maureen Rolfe . 2023-11-18
MORE AT Google
The staff were friendly and it was a nice enough setting for lunch, but the food was disappointing. The vegetarian options were limited, small and not to a great standard.
Fiona Mohammad . 2023-11-16
MORE AT Google
Friendly atmosphere. Lovely food at a reasonable price and a great choice of cocktails. Staff were all nice and great service. I'd say one of the best places in the area. And Thurs night was quiz night. Wasn't expecting anything so that was fun and the free snacks were appreciated.
Ashleigh Craig . 2023-11-10
MORE AT Google
Really good lunch here recently to celebrate my parents’ wedding anniversary. Great portion sizes and good choice. We will be back for dinner as the menu looked really good. Lovely building and decor with a cosy feel to it.
AlisonCD . 2023-10-25
MORE AT TripAdvisor
Really nice inside, drinks are drinks 🤷♂️ The staff are friendly when they eventually speak to you but they are incredibly slow to the point of annoyance. Food is ok.
Mykiman595 . 2023-10-08
MORE AT Google
Great athmosphere, thursday quiz night is great overall. Good food.
Pawel Szymko . 2023-10-05
MORE AT Google
I came in with my partner on Sunday and we both had the Sunday Roast. We were both beyond disappointed with our meals. The roast came with two tiny pieces of beef, which were completely over-cooked, they were solid flavourless, and dry. It also came with 3 tiny roast potatoes and a burnt yorkshire pudding. They have an absolute cheek charging £16.00 for this - this was my first time visiting the Cricklewood and I will not be back. Absolute waste of money.
Hazel Clark . 2023-10-03
MORE AT Google
Most underwhelming, overcooked and an extremely pitiful portion size of a Sunday roast I’ve ever encountered. The 4 small almost wafer thin slices of beef (that’s 2 slices per dinner) where some how tough as old boots yet wafer thin. The Yorkshire pudding was just cremated and have no idea what the chef is thinking with those pathetic roast potatoes. The 2 same dinners had different amounts of veg too wee just very odd to send that out a supposedly established restaurant. The waitresses could see too and didn’t even ask how the meal was. Won’t ever be back stay clear.
Billy Ritchie . 2023-10-02
MORE AT Google
The food was good as usual, the only thing missing was my coconut ice cream with my dessert 😁
Graeme Anderson . 2023-10-01
MORE AT Google
The staff provided a fantastic service for a funeral tea and were very respectful of the family's privacy while giving a professional service throughout. Thank you it was very much appreciated.
Kenny . 2023-09-30
MORE AT Google
We booked the private dining area for my sons 18th birthday and had a fantastic night. Christopher was our main server and his humour and banter was appreciated by everyone in the party. The team had decorated the room on our behalf for us arriving and we were looked after so well by Christopher and everyone on the team. They ensured all was in order with the food which was lovely and kept the drinks flowing. The night was made memorable and couldn't have went any better all down to the team at cricklewood. Thanks to Christopher and the Cricklewood team for a fantastic night!! We will definitely be back! 🥳
Lesley G . 2023-09-17
MORE AT TripAdvisor
Enjoyed our breakfast here in our local establishment. All was perfect. Thanks
Pat Maxwell . 2023-08-28
MORE AT Google
Experience was terrible. First of all we waited an hour before being served. I asked for the Sunday Roast. It was so tough I found it hard to cut through and when I did found it so difficult to chew. Ended up eating roast potatoes and gravy, my husband chose chicken was tough and tasteless.
Navigator58805128242 . 2023-08-23
MORE AT TripAdvisor
Had to wait an hour before dinner was served and then it was terrible. Sunday Roast was so tough I could hardly cut it. Husbands chicken was bland.
Catherine Smith . 2023-08-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South West Scotland
624 Opinions
Atmosphere and staff were amazing. The £38 fillet steak. Medium rare when it came out it was tuff and cut in half. Well over cooked. The bassa fish. The plate was swimming in green puree.🥲 we got complementary puddings. The apple crumble was microwaved. We got a small pot of custard when it was ice cream I asked for. The small pot of custard wasn't enough to cover the crumble. Waist of money👎
1831 Opinions
A very welcoming pub and restaurant with a lovely atmosphere and excellent staff who were very pleasant and efficient. Amazingly varied and interesting menu and all the dishes we had were excellent. Large portions using local produce and well presented. Delicious.
1025 Opinions
Very nice place. The food was really good, a good variety of options available. The staff were nice and very friendly.
470 Opinions
My friend and I were at Brookside today for afternoon tea. We were both very impressed the food was lovely and plentiful. Very good value for the price.
224 Opinions