The Cricklewood in South Lanarkshire

Great night at the Cricklewood. Food was great and fun at the quiz. Special shout out to our server Ross who was great and made us very welcome!

Just been for lunch with a friend. Both of us had fish and chips. GF catered for without issue. Tasty and well priced. Staff were very friendly and restaurant atmosphere is good. Well done team. Just wish I knew where you got your teapots, they're lovely but wouldn't fit in my handbag!!

Went to visit the Cricklewood on Monday 18th March and walked in at 19:40. We waited at the sign that says “Wait here to be seated” and the two girls behind the bar looked at us like we were complete idiots and didn’t bother to come over. So we approached the bar and one of them came to us and I said we’d like a table for two for food. They looked at each other, rolled their eyes and said they’d have to check with the kitchen, which astonished us as it was only 19:40. She came back and said there was an issue in the kitchen and they weren’t serving food, despite several people sat down and eating around us. So I doubted the truth in this. I have been to the Cricklewood a few times recency and on all occasions, I’ve got the impression from the female staff, a complete sense of being disinterested and all they want to do is go home early. It’s such a shame as The Cricklewood is a lovely looking restaurant and they’re completely ruining the place. If you want a decent meal with good service, I really don’t think The Cricklewood is the place to go anymore unfortunately and it saddens me to say this.

Daughter took me for Mothers day and went booked 1 week before she was not informed it was a set 3 course menu only. Had we known that I would have cancelled reservation. Was asked what drinks we would like and when I said can we have a couple of minutes as we did not know if we were staying or not the waitress rolled her eyes and tutted before waling away which was rude and unprofessional. Meals came very fast as you had to order all courses at the start which again I did not like. As soon as the starters were finished the next course was out with not even 5 minutes between them. The whole service was very rushed, portions were smaller than I have had previously. We were looking forward to the al carte menu but on this occasion was very let down by not advertising or stating on phone the set menu. £90.00 in total, definitely not value for money.

We visited today for my daughter's birthday. A lovely place with great food. A shout out to the staff who contribute greatly to the lovely atmosphere and nothing is too much trouble for them. Highly recommend.

We celebrated the head of our wee family turning 80 on the 10th of February. I booked the snug area through James and Louise and I couldn’t really be happier. Easy to contact to arrange the booking, quick replies and any questions were answered. The staff were all helpful and friendly and the service was so quick and prompt, Onto the food and everything was a hit. We had pre-ordered our meals and it was all perfect. Roasting hot, delicious and good portion sizes. I wouldn’t hesitate to book for another occasion and I would recommend it to anyone wanting to book for a celebration. Thank you again and we’ll see you soon! Thanks for making my gran’s 80th so memorable, we’ll never forget!

Funeral reception party. We had to ask when food was arriving as we waited so long. It is understandable to wait as it's a party of 22 and food is not pre-ordered. However, food made to order should be warm. Most steak pie orders were cold, some to the point of being inedible; the chicken was not greatly warm and was tough; the tea out of flasks was 'stewed'. Management accepted comments and gave free sticky toffee pudding to everyone, although quite a few didn't actually want it by this point. The pudding was actually the warmest and nicest thing served. The room was also very cold and we had to ask for radiators to be turned on. It was a stress that the family could have done without on the day - listening to their guests complain. That being said, the staff were friendly and did their best.

Went here for our work Christmas night out and the service was incredible. There was 15 of us and they made sure everything went perfectly. One person wasn't a fan of their meal (nothing wrong just not to their taste) and the server offered a replacement and when she said no offered her something else in the house. The male server we had (sorry didn't catch his name) was incredible making sure we were all looked after and drinks kept coming. We will definitely be back and will go again with family as the environment was amazing!

Very friendly, good food. Nice pint

Had evening meal for 5 people. 3 said food was good, 2 said just OK. Restaurant was full so service was a bit slow but all staff pleasant and helpful.

Felt terrible for the two girls serving who had to attend a busy restaurant as well as the bar! All food was enjoyed however the cheese cake was inedible as has strange aftertaste & plate was wet on arrival but nobody to complain to.

First time at the Cricklewood for many years and thought we would give it a try again. Total waste of money. Culin skink soup was basically a bowl of cream. The seabream wasn’t enough to feed a cat and the vegetable consisted of a couple of potatoes cut in half to look more and a piece of parsley on top. As for the Cricklewood fish and chips, well I had to look closely for the fish hidden in all the batter. The restaurant was busy but honestly, I don’t know why. If they are all returning customers, they must be easily pleased. I might give it a try again in 2050 if I’m still around but I’ll need to be convinced.

We had set menu. We really enjoyed.

Very disappointing Christmas lunch, very rushed, poor quality and not worth the £90 per head. Was aware of the 90 min time slot and was actually worried that it wouldn’t be long enough, I had no reason to worry, we pre-ordered our food and were given our starters within a few mins of sitting down and before our drinks arrived. As soon as we fin shed starters were given our main. We finished our main course within 30 mins of arriving. Quality of food wasn’t good, the goats cheese tart was a lump of goats cheese on a plate which was very unappealing, I couldn’t finish it, the turkey seemed like it was pre cut mass produced sliced turkey and the vegetables were hard. The pudding was nothing special. We didn’t find paying the included service charge as the staff were working Christmas Day after all however the customer service could off been better.

Nothing special, £17 for a small chewy steak pie! and cold veg, slow poor service!

Delicious lunch on Hogmanay with my daughter. We ate scamorza fritti and tempura crab to start then beer battered haddock and gnocchi and everything was delicious. Good selection of wines by the glass. Staff were attentive and friendly. I look forward to returning.

Christmas day dinner. 7 of us in total. 4 adults 3 kids! We were shown our table and within minutes food was served. No drinks order took which felt very rushed!!! Drinks arrived at the end of finishing our starters. Mains out within 5 minutes of them clearing the starters! Had to get my son to ask a staff member for another drinks order. Drinks were sitting at the bar after a few minutes of ordering and had to ask if we could just take them so we had them While eatting! Desserts when can the ice cream on the plates were all melted which im guessing had been sitting out for a while. As soon as desserts were cleared the waitress asked if we would like the bill. It was honestly too rushed …. Booking was 330pm and all meals were served and bill paid for 430pm. £52 service charge which personally i dont think should be added let the customer make the choice on how much they want to pay!!! Completely disappointed.

Booked a Xmas meal for my family £90 per person (which I thought was a bit much) anyway its Xmas I thought! Big mistake, meal was definitely not worth the money, turkey was OK, veg was hard some of the potatoes were hard, personally I think they were pinged in the microwave! When booking wasn't told about service charge or vacating table at a certain time! The bill was £700 which means there tip was £70 think it's unnecessary to be told what you should pay as a tip! They certainly didn't deserve the tip, I will never be back to the Cricklewood complete rip off!

Booked here for Christmas lunch (£90 per adult £45 child) the food was fine but felt the price was excessive even if its on Christmas day itself when other places are offering far more! The atmosphere was somewhat dull. The service we received was good, the waitress was very friendly and welcoming and we can not fault it in any way. The meal was rushed which made it less enjoyable. We weren't made aware of service charge (should have been told at time of booking) and to be honest we would be more than happy to tip but not to be told how much! Would we go back?? Yeah maybe for a casual lunch but certainly not next Christmas! Will definitely check out other venues!

Good food good company good night thank you the Cricklewood

Private party for birthday. Dealt with various dietary requirements without issues. Children's meals and adults , all lovely. Thanks !

Popped in for an Impromptu meal.the fish & chips was beautiful, fish so fresh & batter so crispy. Staff very friendly. Really nicely decorated

This was my fourth time visiting. I’m very disappointed about the food as the fried seafood platter was oily and not tasty. The previous times I’ve visited the food was much better, and also the atmosphere. Don’t recommend it

Went on a quiet night, but thoroughly enjoyed our visit.

Good menu with nice options, foods always been tasty and cocktails are great too.

Katsu curry was cooked broccoli with the sauce pored over it rather than cooked in it - very poor! Pavlova was two nests with cream between which was certainly not pavlova - again poor! Burger and Chicken Pie was good. Frankly not worth the money paid and very disappointing.

I went with my family and friends to celebrate my great granddaughter Georgia baptism we had a hot buffet and the food was amazing and service and room was so good and spotless thank you to all the staff who made us very welcome

The staff were friendly and it was a nice enough setting for lunch, but the food was disappointing. The vegetarian options were limited, small and not to a great standard.

Friendly atmosphere. Lovely food at a reasonable price and a great choice of cocktails. Staff were all nice and great service. I'd say one of the best places in the area. And Thurs night was quiz night. Wasn't expecting anything so that was fun and the free snacks were appreciated.

Really good lunch here recently to celebrate my parents’ wedding anniversary. Great portion sizes and good choice. We will be back for dinner as the menu looked really good. Lovely building and decor with a cosy feel to it.

Really nice inside, drinks are drinks 🤷‍♂️ The staff are friendly when they eventually speak to you but they are incredibly slow to the point of annoyance. Food is ok.

Great athmosphere, thursday quiz night is great overall. Good food.

I came in with my partner on Sunday and we both had the Sunday Roast. We were both beyond disappointed with our meals. The roast came with two tiny pieces of beef, which were completely over-cooked, they were solid flavourless, and dry. It also came with 3 tiny roast potatoes and a burnt yorkshire pudding. They have an absolute cheek charging £16.00 for this - this was my first time visiting the Cricklewood and I will not be back. Absolute waste of money.

Most underwhelming, overcooked and an extremely pitiful portion size of a Sunday roast I’ve ever encountered. The 4 small almost wafer thin slices of beef (that’s 2 slices per dinner) where some how tough as old boots yet wafer thin. The Yorkshire pudding was just cremated and have no idea what the chef is thinking with those pathetic roast potatoes. The 2 same dinners had different amounts of veg too wee just very odd to send that out a supposedly established restaurant. The waitresses could see too and didn’t even ask how the meal was. Won’t ever be back stay clear.

The food was good as usual, the only thing missing was my coconut ice cream with my dessert 😁

The staff provided a fantastic service for a funeral tea and were very respectful of the family's privacy while giving a professional service throughout. Thank you it was very much appreciated.

We booked the private dining area for my sons 18th birthday and had a fantastic night. Christopher was our main server and his humour and banter was appreciated by everyone in the party. The team had decorated the room on our behalf for us arriving and we were looked after so well by Christopher and everyone on the team. They ensured all was in order with the food which was lovely and kept the drinks flowing. The night was made memorable and couldn't have went any better all down to the team at cricklewood. Thanks to Christopher and the Cricklewood team for a fantastic night!! We will definitely be back! 🥳

Enjoyed our breakfast here in our local establishment. All was perfect. Thanks

Experience was terrible. First of all we waited an hour before being served. I asked for the Sunday Roast. It was so tough I found it hard to cut through and when I did found it so difficult to chew. Ended up eating roast potatoes and gravy, my husband chose chicken was tough and tasteless.

Had to wait an hour before dinner was served and then it was terrible. Sunday Roast was so tough I could hardly cut it. Husbands chicken was bland.

Visited their quiz night as we do monthly. Good atmosphere. Friendly staff and very helpful. Didn't have a meal. Food is nice anytime we have ate there. Nice place and toilets very nice and clean. I have a mobility problem so disabled toilet is at end of bar on ground floor.

I work in the hospitality industry, so I feel it important to recognise places when I have a great experience. Food was absolutely delicious, and the service was prompt and friendly. Would highly recommend this place. Prices more than reasonable by todays standards, and absolutely worth it. Will definitely be back.

Excellent place to eat, recommended for anyone visiting Glasgow

Chicken over cooked but still pleasant 3+ stars

A father's day visit. Food was ok, some of the roasted potatoes looked different from others on the plate and were not cooked as well as the others. The roast beef was a little stringy as well. Other than that everything else was fine. The staff were very good. The atmosphere was spoiled very slightly by a door to the outdoor area constantly banging open and shut due to the wind.

Great food, service was excellent and patient with my guest who is just started learning English

Just had a drink there. But it looks like a very cozy place. Staff was very friendly

Staff were lovely, got a blt don't like it served on a bun and the bacon was fatty, need to crisp up the bacon and remove the fat please 👍

Excellent food and advice on portion size. Chunky chips were great

Salt & chilli calamari, steak & ale pie, sticky toffee pudding. All delicious and a nice pint.

Nice food, prawn starter far too much sauce was almost like a soup but the roast beef was excellent. Second visit would return. Service nice enough also.

Came here for a works meeting, we had full use of the function room upstairs. The service was fantastic and food was beautiful. Great sized room for what we needed it for too, which had its own bar.

Was there for a party upstairs so can't give a full review. The bit upstairs had a fairly nice atmosphere and it's own bar. A bit of a Warren to get to the stairs and toilets (not very clean). There was a good choice of beers and spirits - the 0% beer was a peroni which was actually OK (I was driving) but my fist glass was pretty dirty.

Attended a baby shower in the function suite. Great size room, a staffed bar by a really nice barman. Lovely food which everyone raved about. I'd definitely go back.

Attended here yesterday as a Mother Day treat. The area we were seated was nice and bright. We ordered drinks and were given the menus but I had to ask for the Vegan menu as this was not offered and I knew there was one as I'd see it online. Our meals arrrived and I'd say the macaroni was average. My sisters vegan risotto however was awful. It was a runny consistency. I gave her bread from my meal as it wasn't enough for a main meal. After some time we had to call down the room to a staff member as we were left with dirty dishes and no drinks. The girl came having rolled her eyes when I called her. We were not asked if we had enjoyed the meal or offered further drinks or a dessert. We went to the bar were one girl took an order for drinks and took payment and another pourned the drinks and got them wrong We then asked for the bill and left. I would not return to this restaurant as it is expensive, food is not good and the service is awful. We did not speak to anyone there as no one seemed to be in charge.

Nice enough place staff are great though food is sometimes amazing sometimes very bland

Great early lunch place was quiet how ever food and Service still first class

Lovely place , food was excellent certainly be back.

Only stayed for a drink, food looked lovely, it was very busy

Family of 4. Ordered 2x steak pie, chicken burger, chicken Pepe and some onion rings and chicken strips. Steak pie was kids sized, chewy, tasteless with three small potatoes and a very small portion of veg Chicken Pepe, small fillet of chicken and three small haggis fritters, no veg or side salad. Chicken was ok. Haggis not so much. Chicken burger..best of a bad lot Onion rings. Not bad £90 with no alcohol Better off with a chippy

Lovely food, great staff, highly recommend

Place was full. Which is always a good sign. 😁 food and service were excellent. !!

Quiet little restaurant/bar food was lovely and the service was fantastic 👌

Good food but they seemed short staffed. Had to wait quite a while to order.

Nice friendly pub. Handy for motorway

A great local pub with great staff and food.

Have to sadly say our meal there was a sloppy poor quality flop. Really disappointed. If not for the excellent company the evening would have been a disaster. Definitely NOT returning.

I was here for lunch on the 12 December with my elderly mother and her sisters. The restaurant was absolutely freezing. I asked if they had the heating on to be told they were going to turn it up. It was so cold we had to eat our lunch with our coats on. I find this unacceptable. The water to wash my hands in the toilet was also freezing. The food was OK. I have emailed the Cricklewood but have had no reply. I would not recommend this place.

Went to Cricklewood with my 3 friends we had the Christmas menu the meal was amazing but most of all the staff especially Christopher he was so polite such a wee gem waiting on us all evening making sure we had a lovely time highly recommend ⭐️⭐️⭐️⭐️⭐️

The food and drinks are good, atmosphere great

Food okay Toilets were absolutely freezing and table we sat at was freezing aswell had to wear jackets when having our meal was first time there and wont be back

Long time ago, just before the Pandemic I visited the restaurant. What a change. Much brighter, staff very friendly and meal very good. Looking forward to next visit.

We had a great night Fabulous food, service Couldn't have asked for more. Highly recommended and will definitely visit again.

The Sunday roast was not very good. Whoever made the Yorkshire puddings had not made them before. It was like eating a very hard cardboard. The roast potatoes were meh and the veg for the majority of our party were cold. The staff were helpful and efficient. We won't be going back.

Food and drinks are great, but the atmosphere is just amazing!

After a rocky start with this place we were very pleased with our meals and the service we received both when booking and also when dining here. Food was amazing and the kids meals were great value for money. Will definitely be back!

OMG I can't believe that they have even vegan haggis! A must visit! Rachel is amazing!

Ordered a daquairi had to return it as didn't taste right. Received a vodka and diet iron bru in its place sure they don't cost the same. One girl behind the bar not good enough. Bruschetta soggy,pasta very nippy. My brother and family paid for this as they were here from Oz which I'm sure wasn't cheap. I paid for my own daquairi wasn't impressed at all.

Had a beautiful dinner staff were fantastic efficient and friendly, definitely recommend

I enter and as I check my phone, the mobile reception is poor. Surely they have WiFi? I ask the lady behind the bar (round spectacles and v-neck jumper) and she coldly (disgruntled/carefree attitude/Stoney faced) gives me the details. I can actually see the router so distance/walls shouldn't be an issue but I still can't connect. Showing her my phone, I ask her to confirm the details...looks once, says yes and walks away. My first impression?...not impressed. The order is taken and there's an issue, mine is the last to arrive...they've apologised for a mix-up. Anyway, it finally arrives and to be fair is delicious. Despite the food which was lovely, I had a poor experience overall and wouldn't return as it gave me the impression this was a poorly run establishment run on the back of a once great restaurant...new owners I suspect. The girl behind the bar (round spectacles/v-neck jumper) is not cut out for a customer-facing role but if necessary, needs urgent training for such a position. I would replace the current new, untrained, inexperienced or carefree customer-facing staff. The volume level and choice were superb as was the food...shame about the staff.

Nice atmosphere, good food, very friendly staff.

It would have got 5 stars because its very very nice. There were 6 of us out, and one of the chicken dishes was slightly undercooked. When highlighted they were extremely sorry and apologised and didn't charge for that meal... incidents like this happen in a busy place from time to time. 10/10, I would go back again.

Food was lovely but the service was a bit slower than expected, although there were a couple of big parties in.

First class service and food exceeded expectations. DJ on Sat night is good also

We ate off the market menu, which was fantastic. The service was also great. Would definitely recommend.

Had a great day food and staff where excellent

Really friendly vibrant atmosphere on entering. Good service, meals and drinks. Would visit again when in the area.

Dropped on for a random meal, food was fantastic, market menu well priced and racheal was very helpful and friendly

Amazing food, friendly staff great atmosphere, booking a table is a must as it is very busy on a Saturday night,

We go regular and is ok could be better

Great food! The team were very friendly and accommodating to a party of around 27. They were very attentive and helpful

Great staff,food was good will be back

The restaurant looks clean, the staff are friendly and helpful unfortunately this was all undone when my food arrived. I ordered the tempura chicken and Moule. The chicken was in a thick, golden, crisp batter which tasted and looked exactly the same as the mini fish supper batter. NB: A simple and traditional tempura batter is typically made of ice water, flour, and egg yolks. Nevertheless, it tasted ok nothing to get excited about but okay, it did however set off distant alarm bells considering the Cricklewood advertises as a Gastropub! The Mussels arrived in a large, very large, covered pot. When I lifted the lid, the smell from within was disgusting, diners either side of me asked what I had ordered and whether it was okay. I took one mussel from its shell, it was not plump, moist and succulent, it was shrunken, overcooked and off. I returned the dish immediately and I was asked by a very embarrassed waitress if I would like a replacement, which I refused. She also asked if I would like something else, I also refused knowing that my replacement would arrive after my fellow diners had finished their meals. Unfortunately there was no real apology and therefore no reason for me to return. I can accept that mistakes occur but if you are a trained chef and you offer a dish that you cannot cook properly or recognise as off, then please do not put it on the menu.

Sauce with haggis was a bit tort.

Nice menu Went for the lunch time special menu Had Chicken Katsu Curry Good quality food Friendly staff

Excellent service and tasty food 👍

Good food however below average service, took a while to get drinks ordered and plates sat on the table for too long before getting cleared.

A great meal and a very enjoyable day out as well

Very disapointed , we sat behind 3 woman that were clearly getting drunker by the minute, and were very loud and obnoxious , other people in the dining room were looking and shaking their heads . The staff well their answer was to give them more drink . Normally we would have had desert and coffee but we ate our main and left . The staff clearly were only interseted in getting money over the bar rather than the care of all customers. Has deffinately put us of returning.

Excellent service from friendly and helpful staff 👍