The Cow Shed Cafe in Nuneaton and Bedworth - Phone Number, Reservations, Reviews

Very disappointed with the service. I was recommended this cafe by a friend, so invited another group of friends to join me for lunch. As one friend uses a wheelchair, I felt it better to book a table. Which I did. We arrived 5 minutes early, to find an extremely full and busy cafe with no empty tables at all on the ground floor. I informed the staff of our arrival. They said "oh dear we have given your table to another party, leave it with us, we will sort something" As the cafe was busy, we had to wait outside in the very hot, blazing sun with no shade. I was dismayed to see several couples go into the cafe and occupy tables which could have easily been pushed together for us, but the staff were completely oblivious. No one even tried to sort the problem. After half an hour of waiting in the sun, we had to leave and abandon our lunch plans. The food might be good (I wouldn't know!), but the customer service was awful. I will not be returning.

I am always pretty surprised that they have as many positive reviews as they do. While the cakes and coffees are nice. The staff and the owner John are very rude and stuck up. We came in today and yesterday and the girl on shift looked at us like an inconvenience for having come in one two days consecutively. Surely you should be teaching your staff to be appreciative of repeat custom but it seems they have become entitled and that they don't care how they treat customers any more. The only reason we make use of the place is because there is nowhere else around in Hinckley. Normally I won't go back to places that are rude and unwelcoming like this. It seems to be a place that wins by convenience not by their level of customer service

Visited here today… first time going and we were really impressed so friendly staff and lovely to talk to, we also visited the farm shop and again very lovely staff one in particular, wish I’d got her name but the weather was horrendous and there were puddles everywhere this lovely lady took my fragile mum out to my car with an umbrella over her while getting wet through herself to this lady thank you so much for your kind gesture

Excellent freshly cooked food. Would recommend booking a table it's very popular. Wonderful cakes they also do Gluten free bread and cakes.

It's only be open a little while so we thought we'd have a stroll up to the new cafe at Poplars Farm which has already got a very popular farm shop. The menu is a bit limited at the moment, breakfasts, sandwiches, paninis, salads, scones and cakes for now but they promise an increase in variety such as jacket potatoes soon. They have a good selection of drinks. Prices are reasonable, a tuna/mayo panini at £6 includes a very nice side salad and some crisps. Cakes included Victoria sponge, Lemon drizzle, brownies, muffins etc, all priced around £2-£2.50. All of the food was really fresh and tasty and the service was fast and friendly. There is a good sized outdoor area plus a decent sized indoor area and an upstairs are too, we think. An excellent start to somewhere I can see us going often. If the prices remain reasonable and the quality high, this is bound to be popular once people get to know about it, it was busy when we went.