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4.0

Based on 274 opinions finded in 2 websites

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Nº 732 in 1309 in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..cookedbeautifulroast
Score

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We were overcharged over £200 on New Years for a group meal which was accompanied by poor and slow service, warm beer and mediocre food. We’ve been in touch with management multiple times regarding the overcharge and get a false promise of “it’s on its way”. The 2* is irrespective of the imbalance of money and solely based on the entire dining experience.

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Kian . 2024-01-12

MORE AT Google

We booked for 11 of us on New Year’s Eve for a family Sunday Roast - it was our first time visiting and upon entering the venue, the place was cosy and warm.. They had a live music, a girl with a lovely voice which really made the atmosphere lovely. Bailey our server, was absolutely brilliant, we had pre ordered but some wanted to add extra starters and nothing was too much trouble. He recommended wines and overall made our visit really pleasant. We had several roasts which were all lovely and really tasty, plus extra sides and gravy. We will definitely be back again soon. 10/10 for service and food.

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Joanne Mills . 2024-01-02

MORE AT Google

Rooms not rated as we didn't stay overnight, but the food and service were both excellent. Brilliant location too.

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Mica G . 2024-01-01

MORE AT Google

Spacious and extraordinarily homely with fine wine and food.

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Ken Hough . 2023-12-27

MORE AT Google

Just been for the Santa Saturday experience. It's the best we've been to (including very expensive ones!). The Santa was very realistic and so good with the kids. We had a whole 15 mins with him in a private room. The hotel staff were very attentive. I believe the manager was Raleigh who was exceptionally great with our kids. The listed building, interior design and Christmas decorations made it beautiful for photos too Looking forward to trying a dinner in the gorgeous bar-restaurant and will look out for the family events.

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Aisha Farndon . 2023-12-23

MORE AT Google

Lovely hotel. Friendly staff. Weird picture of Sirius Black over the bed though.

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Dan Futter . 2023-12-22

MORE AT Google

I attended a works Christmas party at this venue omg!!!!the food was abysmal and cold......Starter I had fish cake looked like it was purchased at a supermarket. mains course I had salmon again looked just like what you buy from a supermarket round potato that was raw in the middle desert Black forest gateau thought i would get cake no it turned out to be a mousse this was warmer than the starter and mains the meanest portions ever you should be ashamed.It really was awful. there was supposed to be entertainment a magician did one card trick per table. Disco was pants you asked for something to be played you got brushed off. staff were going round like headless chickens Avoid at all costs i have given 1 star to get it posted

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maxpod . 2023-12-21

MORE AT TripAdvisor

We attended a wedding reception at this venue omg!!!!the food was abysmal......Starter ???it was a plate with 2 slices of stale cob and not even a mouthful of salmon!!!!mains course was braised shin beef ..it looked like cat food awful!!a small round of potatoe and a 1 inch carrot and a small piece of another ?vegetable ..sweet indescribable!!!omg we were starving my grandaughter left and got a beef burger on the way home .....the meanest portions ever you should be ashamed.It really was awful.

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barbaraEngland . 2023-12-19

MORE AT TripAdvisor

The staff at The Courthouse, Knutsford are exceptional. Particularly Brooke, (trainee deputy manager) who always goes that extra mile with regards to my regular bookings of The Moneypenny Suite and Karan (waiting on staff) who made our meal in the restaurant a memorable one. Keep up your great customer service Courthouse team x

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ali sandywell . 2023-12-15

MORE AT Google

A lovely hotel with loads of character...an old jail and later courtrooms. Great location only a couple of minutes walk to the town centre and ample parking for guests. I'll be going again!

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Dave Coop . 2023-12-14

MORE AT Google

Fabulous afternoon. Great food and very well looked after by our waiter Karan! He made our afternoon even more spectacular! Can't wait to come back.

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Stay634823 . 2023-12-02

MORE AT TripAdvisor

What a disappointing evening. Got dressed up for Peaky Blinders evening arrived 5 minutes before 6:30 and were kept waiting until 6:30. Not sure who decided on the menu but am sure they ate better in the Peaky Blinders era than we did. Food was luke warm and decidedly underwhelming. Especially as less than 60 covers. No coffee included in the cost. Finish was said to be 11:30 music ended at 11:00!!

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MA West . 2023-11-26

MORE AT Google

Went for a meal to celebrate my sons 40th..... Never again The first person had their meal brought out.. They had finished before the fifth person had their meal the last person to get the meal and everyone had finished their meals. Some food needed to be sent back as it was cold and greasy So she was eating alone.. Onion rings were cut in half and shared between two people. The burger was raw in the middle and I mean red raw... I felt sorry for the young lady serving us.. She was brilliant. Every thing else was very very poor. We had booked a private room.. A. Bloke and his dog strolled through to get to his room I imagine.. Again the young lady serving us ushered him out of the room and apologised Look some where else, because that is what we will be doing

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Anthony O'Connor . 2023-11-25

MORE AT Google

We only nipped in for ten minutes as we’d bought a Too good to go bag out of interest as we’d never seen one from here before, while there all I can say how great Rali was! From greeting us to us leaving, he certainly made us feel welcome and was very friendly. Food was lovely too so we certainly plan to come have a sit down meal at some point from this.

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Mikey Barber . 2023-11-05

MORE AT Google

Took my wife for afternoon tea for her birthday, the entire venue was empty and completely dead except for us! It ended up been the worst experience we’ve ever had. The sandwiches were stale and looked like they were from a wedding the day before. My wife had a fly in her coffee the moment it came out, we were told we would be getting home made cakes, but they looked like they had been bought from a shop and were past their due by date. I literally never write bad reviews but the whole experience was horrendous! We told the staff and they literally couldn’t care less! I had to slap myself I thought we were been pranked or it was some sort of practical joke! Shocking literally

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Adam Hayes . 2023-10-20

MORE AT Google

It was my wife’s birthday and just the two of us went. We soon chose our meals as we had checked on-line. I had a starter. It was smoked trout and was an excellent starter. For my wife’s main course, she had lamb on a bed of crushed new potatoes and thoroughly enjoyed it. I had a rib-eye, with large chips, mushroom and tomato and our waitress (Brooke) suggested a bone marrow sauce - good choice! The steak was the equal of any steak I have had this year. I ordered a bottle of Primitivo to wash it down. This was a very good Primitivo. My wife and I could not fault the meal and our waitresses Chrystal & Brooke made it a fun and happy occasion. A definite 5 star experience.

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Stephen T . 2023-10-19

MORE AT TripAdvisor

Had lunch at The Courthouse today.Nice setting.Good food and service.

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Mandy Lee . 2023-10-19

MORE AT Google

We have been to the court house for drinks a few times and have always enjoyed it and been pleased with the service. Me and my partner came in for a meal and some drinks the other week, we had a lovely waitress and bar tender called Crystal. She was very attentive, polite, and ensured we were happy with our meal and drinks. She was very hard working and made some lovely cocktails. The Court house is quiet in the week so a good place to go for a meal if you aren’t into busy restaurants. There is also a nice place out the front of the building to sit if the weather is nice.

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Hannah Hitchen . 2023-10-14

MORE AT Google

Had a great time yesterday. Karan really looked after us and made sure we were well fed and he also had a good sense of humour! The food is fabulous and what’s not to like when you get 2 courses on a Sunday for £20!!! It’s our new Sunday favourite restaurant. Thanks to you all but special mention to Karan.

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Matthew Lock . 2023-10-09

MORE AT Google

This is relating yo a previous 1 star rating I gave The Courthouse for a light lunch we had there.The reply states that I get intouch with them implying they were intending to hopefully put the bad experience right in some way!Having done as Ben requested Icontacted them.The reply said that Management would be intouch shortly!After 3 weeks,I emailed again!!This is now several months ago,and still nothing!! So,my 1 start rating is a actually 1 more than I consider they deserve on all counts!!

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Mandy Lee (The Field-Ollerton) . 2023-10-06

MORE AT Google

What a beautiful sunday dinner and the cauliflower cheese (loaded version) is just amazing!!! We loved it all and will be back next sunday! Thank you 🙏

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Adele Lock . 2023-10-01

MORE AT Google

Celebrating our wedding anniversary back at the Courthouse - absolutely superb - great food and fabulous service and made it so special in the Judges’ Chambers - the Sunday Roast is excellent and with some personal touches by the Courthouse and staff for our anniversary it was the best ever. Thank You Rali for all the arrangements and making our day so special.

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Andrew L-G . 2023-08-28

MORE AT TripAdvisor

We had a lovely Sunday lunch. The food was delicious and the staff were so attentive. James was particularly great! Thank you

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Victoria Massey . 2023-08-27

MORE AT Google

Called into the bar for some drinks while waiting for an appointment. Service was prompt and friendly. Drinks were of good quality and reasonably priced

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Steven Lightfoot . 2023-08-14

MORE AT Google

It gets better and better here. Great menu with lovely food and sensible prices. Amazing steaks and truffle parmesan chips, good wines, lovely building and architecture/decor. Great staff. Highly recommended.

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Jonathan Adams . 2023-08-12

MORE AT Google

Fabulous afternoon Tea - Leah was particularly lovely; friendly and attentive. Will be returning soon for another visit!

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Rhian Tait . 2023-08-11

MORE AT Google

Went to the courthouse last Saturday, service and food was excellent, we were served by Rali who went above and beyond to make sure our stay was pleasant

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Adam Marc Holland . 2023-08-08

MORE AT Google

What a gem ! Me and my friends went to the Courthouse for drinks and few nibbles. They had a live music on and the place was buzzing with people. We ordered amazing cocktails and lovely nibbles. Rali especially was excellent and very attentive. This place has it truly all. We sure will be back for more 🥂

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Tereza Slivova . 2023-08-08

MORE AT Google

A meal with a few drinks & a few friends. Rali, who went above & beyond to help & assist us. 5 out of 5 stars! Can't wait to come again!

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Jade Ritchie . 2023-08-07

MORE AT Google

Went there with a couple of friend for a Sunday roast as it looked like an interesting place to visit and it didn’t disappoint… Had a warm welcome by Brooke drinks arrived dead quick without having to queue at a bar pleasantly surprised with the quality of the food you could tell that it’s fresh. Well done to the chap that made the recommendation for me to try the cider glazed ribs I think his name was Rali. If you’re reading this mate them were amazing and thanks for making that cocktail for me that wasn’t on the menu! Highly recommend this place!

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Schweppes770 . 2023-08-06

MORE AT Google

Great experience all round. Lovely building, and great food. Sunday roast something special

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eduardo de pena . 2023-08-06

MORE AT Google

came here with friends for dinner, we have eaten here before but thought we would try the new menu as it was 30% off for Flat Cap Members. Would definitely recommend. our server Brooke was absolutely brilliant and very smiley and Rali was there to answer all our questions and enquiries for future visits. made our experience even better.

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Lottie Howell . 2023-07-31

MORE AT Google

We went for our anniversary dinner here and all I can is wow! Our server James was amazing. I have a gluten intolerance and he was helpful and so willing to advise and ensure we had the best time. The chef was fantastic and went above and beyond for us. We will be back so thank you James and the team for an amazing meal and experience.

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Ashley Brennan . 2023-07-31

MORE AT Google

Went in for a few drinks with friends and was served at the bar by Crystal. She was amazing! Was able to recommend cocktails and different drinks when we wanted to try something knew. She was also super chatty and had us all laughing. Would definitely visit again!

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James Bannister . 2023-07-31

MORE AT Google

Quite disgraceful customer service. Three days before arrival we learned the restaurant isn't open during our stay. We found this out ourselves - the hotel hadn't contacted us. We'd booked dinner, B&B so this obliterated the offer for us, and being offered a cheaper hotel was simply an inadequate response. We've had to cancel. Thanks for ruining our anniversary break.

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David Hart . 2023-07-27

MORE AT Google

what a quirky little restaurant. event though its over the road from the high street I'm so glad I took a chance because I really enjoyed my self the staff were so friendly including the manager who knew a lot about the history of the courthouse. which is so great to hear. staff members taking time to research the history of the building. there cocktail menu is all based on the courthouse as well eg. the enigma, judges bloody sour and the prosecutor. will definitely be coming back it was so lovely!

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Brooke Rushton . 2023-07-21

MORE AT Google

We visited on Sunday evening, when we arrived at the restaurant we saw a 2 courses for £20 on Sundays before 7pm written in the specials board when we sat down at our table, we enquired about this offer, to be told they won’t honour it, for no apparent reason despite us visiting at 6.30pm. We had 20 minutes to decide our food, only when the waiter was taking our order were we told that both the drink and main meal one individual was ordering wasn’t available. Given that there is only a small menu on Sunday you would have expected to have been told this upon receiving the menu. The food then took an hour to come out. A side dish that was ordered, didn’t arrive, after notifying the waiter we were told it would take 4-5 minutes to make and it would be out shortly. It never arrived. There were only 4 tables at the time of our visit yet 6/7 waiting staff, each visit to our table was from a different member of staff. When it came to the bill, surprising this was correct, however when the waiter went away to apply a discount to our bill, after signing up to the membership, he then proceed to return to the table and announce the total bill to the whole table. Really bad etiquette when the bill was being paid for by 1 person as a treat. All in all this restaurant had lots of potential in terms of decor and food, but the service was one of the worst I’ve experienced especially when paying premium prices. It was meant to be a lovely evening as a family to regroup after a tough week and it was really disappointing.

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Ellen Johnson . 2023-07-10

MORE AT Google

My partner booked us in for Sunday roast to celebrate my birthday. We shouldn't have bothered, place was empty except for us. On the walk in there was a smashed wine glass, presumably from night before that our dog almost stepped on. Was seated by a friendly guy and given the menus where the Sunday special recommended highlight being a Bloody Mary so we ordered one each only for them to 10 minutes later tell us they were out of tomato juice. (This has happened once before when we came for a drink). We decided on food and ordered. 40 minutes later the food arrived and I wish it didn't. Everything was re-heated. Parsnip and carrot chewy and cold, potatoes no where near crispy on outside and horrible, the list goes on. We had ordered a cauliflower cheese and lady came out with Bang bang cauliflower and seemed extremely annoyed when we told here we hadn't ordered it but said she'd get the cauliflower cheese out ASAP. Wish they'd taken the time as it was undercooked. When asked how our meal was we told the truth (barely average) and lady went silent for a good minute before asking if we'd like some fresh potatoes in an annoyed tone. We said we were just gonna deal with what we had, decided to actually just leave it, pay and go somewhere else. Never returning here again.

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Emelie Lindohf . 2023-07-10

MORE AT Google

Had a couple of draft beers at happy hour. By one get one free . But a week later they changed it to bottles . Not happy with service .

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anthony craddock . 2023-07-02

MORE AT Google

Waited over 40 minutes for a drinks order via table service, drinks were prepped yet just on the bar. Canceled the order and left to witness the drinks being given to what appeared to friends at the end of the bar.

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julian wood . 2023-06-30

MORE AT Google

We also had the Sunday lunch. Fabulous. Would highly recommend the hotel

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Rosemarie McGirl . 2023-06-17

MORE AT Google

Really enjoyed our stay in a Standard King room. Was lovely and spacious. Staff really friendly and approachable. There was no lift to the room, but I was aware of this in advance. Hotel has nice character. Hotel provided a cot for my newborn and there was ample room for it in the room.

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Amilie Ng . 2023-06-06

MORE AT Google

We went for a Sunday Roast at Courthouse Knutsford , We were greeted by Karan who served us and briefed us about history of the place which we was really impressed. Karan was really nice and chatty guy, Happy by his service and attention . Fabulous customer service , Highly recommend place to eat , food was perfect 👍🏻 Wil definitely be back

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daman aulakh . 2023-06-04

MORE AT Google

Overall ok stay but only challenge with breakfast... When i stayed, the kitchen was closed...it was all cold continental breakfast being served to the room directly in a Tray... Also room service was not great, missed room cleaning on one of the day...even the next day when cleaned, there was no body wash ...they had no shoe shiner as well though i was shared with some workaround with some liquid and paper cloth to clean. My shoe

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Vikas Arora . 2023-05-24

MORE AT Google

Was disappointed that the restaurant and bar wasn't open when we stayed. They did inform us that the restaurant wouldn't be open but didn't mention the bar wouldn't be open

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Natalie hayward . 2023-05-12

MORE AT Google

need the restaurant open more days of the week

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Randy Ebersole . 2023-05-08

MORE AT Google

Really nice hotel with Very comfortable bedding

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Ian W . 2023-05-01

MORE AT Google

Amazing building, food and service to match

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Daniel Edwards . 2023-04-26

MORE AT Google

Good and good service beef was tuff

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Denise Renshaw-green . 2023-04-25

MORE AT Google

Found this venue by accident but I am so happy I did. Small 9 bedroom hotel with amazing event space and a cool bar/restaurant. The staff cannot be more friendly and helpful. I recommend that you at least take a look as I am sure you will see the possibilities.

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Lee Jarrett . 2023-04-17

MORE AT Google

Totally love it, I'd recommend it to any traveller or corporate events team

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Lee Jarrett . 2023-04-17

MORE AT Google

First time I have come here and I can honestly say I was blown away by my experience tonight. I have come here for my birthday with friends and had such a good time! We were approached by Richard the General Manager who made our night personal and we were all looked after the whole evening. Would highly recommend and I will definitely be coming back. 😊

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Rebecca Brown . 2023-04-01

MORE AT Google

Did work for this company and met the owners on various occasions over the space of 3 years. Each time it was a nightmare to get paid, usually taking anything from 3-6 months to get the bill for flooring works paid into our accounts and constant false promises of payments being on the way and unempathetic apologies. Kept giving the benefit of the doubt as we needed the work, returned a 2nd time and same thing again, gave them a break for a couple of years before a final chance where the same thing happened again on our 3rd attempt working for them. Have over 40 entries in a log for contacting their accounts team and owners of the hotel chain over the space of the last 18 months which has now gone all the way to court and contributed to my business of 6.5 years closing down for the thousands they spend and can't afford to pay. Work completed November 2021, we're now March/April 2023 and no further forward despite their acceptance owing the money and promising to pay it. If you're a tradesperson or business of any kind, do not provide any work for this hotel or their other hotels unless they pay you fully upfront. Otherwise you're very unlikely to get it.

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Steven Holmes . 2023-03-28

MORE AT Google

Reheated meal and dry, cold till they bring you on the table. The worst meal that i tried in the restaurant where you are paying a lot of money.

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Igor Naumovski . 2023-03-12

MORE AT Google

Had lunch today the food and service was outstanding and the venue excellent

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Dee . 2023-03-02

MORE AT Google

Great sunday roast with the discount. Roast potatoes could be better but overall a fab sunday lunch. Good portions, appreciate the extra gravy and extra veg they serve!

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microlearning . 2023-02-24

MORE AT Google

Amazing hotel! I stayed here over Christmas with my mum and pup. The staff were very friendly and made a lot of fuss over Hugo (my pup) ensuring he wasn’t left out of the festivities. The bar was stunning, great music and cocktails and a beautiful ambience. The manager Jemma was very polite and accommodated our every need. All of the staff were very professional and helped make a lovely Christmas we will never forget. Definitely recommend!

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Nathaniel Shufflebotham . 2023-02-22

MORE AT Google

Nice venue, pleasant atmosphere. Sunday lunch, always special with good friends. Meat of the day was lamb, not the best l have tasted, tough and not particularly well presented. Stuffing not required, also pigs in blankets. We didn't have dessert or coffee, came back home for that. A disappointing meal but nice to be out with good company. I would not particularly recommend the restaurant on today's experience.

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jennifer thomas . 2023-02-19

MORE AT Google

Great place, nice atmosphere. Friendly. Good choice of quality food and drink. Lovely live music

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Howard Woolley . 2023-02-19

MORE AT Google

Such a shame as have been one of their pubs, where the food was brilliant. But, this meal was poor. Staff fine and looks cool inside. Most people in our party had the roast dinner, and I had the duck. All were really below what we'd expected.

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Matthew Rogers . 2023-01-31

MORE AT Google

Great meal. Good service. Really good steak.

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Martyn Fallon . 2023-01-20

MORE AT Google

Afternoon tea with friends. Very quiet. Friendly staff. Enjoyable.

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David Potts . 2023-01-19

MORE AT Google

Fab night , good food great service by Crystal for my birthday, thank you.

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Maureen Hill . 2023-01-15

MORE AT Google

I took mum for treat being as it was 40% off in January. It was excellent and the lad who served is credit to u wish I knew his name

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Audra Kearsley . 2023-01-10

MORE AT Google

Very disappointing, 'legendary' Sunday roast - cold, dry, dull, no flavour, basically frozen TV dinner standard. Burger - basic. Amateur service. Actually found the food served up an insult. We will not go back and do not recommend. (emailed my issues as requested, 7 days later I have not had any acknowledgement or response, this is very poor, however I'm not surprised)

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c pear . 2023-01-09

MORE AT Google

Lovely place. Could do with more parking

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Simon Sackey . 2023-01-08

MORE AT Google

We took advantage of the very good deal of 40% off main meals for January with a table of 10. We were booked in for 12, and the food arrived at 1, which was OK for us because we weren't in a hurry, but wasn't terribly quick. Most at the table had Sunday lunch which was OK, the portion was a bit stingy on vegetables and had a bit of style over substance about it. It was fine given the deal, but I would not have been particularly impressed if we paid full price. The service wasn't terribly good, we had 1 bottle of water for the table when we asked for some, and when the waitress came to the table to ask about more drinks she only asked half the group at one end of the table. Despite the wait at the beginning, when we were asked if we wanted to see the dessert menu, we were also told that they wanted the table back in 15 minutes. Really nice location, decor was a bit random considering the lovely building with fake leaves in abundance and steel girders around the bar - would have thought that the venue could have embraced the historic charm of the building a little more.

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Eddavies . 2023-01-08

MORE AT Google

Beautiful building keeping its historical features, food wasn’t the best.

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Will Ebrey . 2023-01-02

MORE AT Google

Booked for Christmas Lunch. Nice decor and atmosphere in the restaurant but the lighting was so dim you could not see the dishes you were eating. Service was very slow and it took a long time between each course. Over 2 hours for 3 courses. Sadly the food was all just about edible. Not worth the money paid and will not go back. Had a similar experience with long wait on drinks service only a few days earlier where we waited 20 mins for drinks that never came and the bar was near empty. These are the only two times I have been in there.

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vanessa weedall . 2022-12-28

MORE AT Google

Excellent food lovely staff thoroughly enjoyed our Christmas meal

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Karl Morgan . 2022-12-27

MORE AT Google

We went here as a family for Christmas Day dinner. Food was terrible for every course. £90 per head too. Seriously avoid.

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Rooftops of London . 2022-12-26

MORE AT Google

Good refurb since last visit. Went for drinks and had a lovely singer on. Nice drinks selection.

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sharon dobson . 2022-12-13

MORE AT Google

Absolutely stunning place but im sorry to say but the staff are very blunt and unpleasant. Not as helpful as i expected from a place of this caliber.

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mrhostilee 365 . 2022-12-09

MORE AT Google

STUNNING, went for an 18th, facilities were imense, the building was beautiful, the food provided was stunning and the bar was amazing

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Angus Rawson (aberdeen_angus) . 2022-12-06

MORE AT Google

Lovely cooked EGGS everywhere you look

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cameron Morgan . 2022-11-20

MORE AT Google

Lovely building, quite a dark interior and fairly noisy with singer / music background, Not sure it really knows what it wants to be. The restaurant is fine but service isn't great because there's also a bar in the middle, and the staff have to serve people demanding drinks there. We moved tables as we were too close to the bar and the sink obviously needs the services of Dino Rod as the smell wasn't pleasant. We ordered cocktails which arrived eventually (recommend the virgin mango and banana lemonade) and meals which ranged from fish and chips to sirloin steak and from burger to sausages and mash. These were actually very nice, but again served eventually, and we had to ask for condiments (one of the party went to the bar) as well as further drinks. Dessert choices were mostly sticky toffee pudding all round; none of which were hot probably due to sitting on the side for a while till the staff have time to attend to them. So I would say the owner needs to reconsider what he or she (or they) thinks this place should be -- bar or restaurant? The two don't really mix due to the impact on the service to both bar users and restaurant users.

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Keith Brewer . 2022-11-13

MORE AT Google

No disabled access nor for prams . Very poor and probably against the law

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Nadia Messaoud . 2022-11-12

MORE AT Google

Fantastic venue and very helpful staff. Food was ok, although there was a few ingredients shortages.

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Coral Yorston . 2022-11-07

MORE AT Google

Amazing Vegan afternoon tea. Very impressed with the selection of sandwiches, scones and cakes.

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Caroline Bates . 2022-10-23

MORE AT Google

The fish and chips we're less than ordinary. And the we we're sat in a draft despite asking for the door to be shut. All in all not a good experience.

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Marty & Ken . 2022-10-11

MORE AT Google

Sorry to say so so disappointed with our dining experience. Waited over 35 minutes to be approached by a member of the serving staff to get a bottle of water in the table. A further prompt by us another 20 minutes for them to take our food order. Sorry guys if you want customers to return you’ll have to do much much better. No interaction, no interest, no knowledge of the menu. Please don’t serve nice crisp white wine in hot glasses straight from the dishwater. Sad to say we won’t be returning anytime soon which is a shame because we live supporting local businesses- thankfully there’s a lot of local choice for us to spend our money

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David Worthington . 2022-10-11

MORE AT Google

Been a few times now, good experiences each occasion.

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S Frater . 2022-10-09

MORE AT Google

OVERPRICED, non existent customer service and CLOSED FACILITIES. My manager stayed at your hotel yesterday. Despite paying £189 for room, use of facilities, cooked breakfast and unlimited continental breakfast, she arrived to be told that the bar and restaurant were closed for the next few weeks due to conferences. Not made aware of this upon booking and also still charged for use of facilities and breakfast which couldnt be had and no refund offered. Breakfast box contained an fruit, yoghurt and cake. The staff on reception had little or no interest in good customer service and didn't care about any of the issues my manager faced (I.e. no hot water). Won't be returning in a hurry.

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Jenna Bristow . 2022-09-21

MORE AT Google

It’s ok… but doesn’t come anywhere close to the other flatcaps. The vicarage/bridge have the best breakfast and Sunday lunches going and I expected the courthouse to be the same but it’s lacklustre. The venue is beautiful but has the atmosphere of a sports bar and the food is just very average.

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Cheryl Smith . 2022-09-19

MORE AT Google

Food very good although the service was slow, not very disable friendly either.

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Joyce Wilson . 2022-09-15

MORE AT Google

Poor quality and expensive Sunday lunch, hardly any vegetables, Yorkshire pud soggy, chicken and beef ok. Just very poor value for borderline food quality and cooking. Staff seemed lack lustre, I actually felt depressed leaving the place. I won’t go back.

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Emma Docking . 2022-09-04

MORE AT Google

A tad expensive but worth it for the experience.

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Gill Walsh . 2022-08-29

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What an amazing space... Loved the way it was all set up as you walked through to the rooms. It was a bit like a film set, really beautiful. All the rooms are upstairs, a big imposing staircase, stone stairs and a solid wooden rail rake you to your room. Everywhere is very dark and lowly lit to create a moody atmosphere. Our room was nice, compact but enough space. We had plug sockets for charging next to the bed, important for me, tea and coffee making and a complimentary bag of crisps which were very enjoyable!! I absolutely loved the toiletries in the bathroom, super nice very luxurious The bed was comfy and we slept really well There is an adjoining bar downstairs which was also decorated beautifully with a large olive tree taking centre stage, strewn with lights. They serve food here but on the day we arrived the kitchen was closed so maybe check ahead.. We did go in for a drink though Parking is easy, it's free and directly in front of this incredible, imposing building... Great location situated at the top of the high street, easy access to all that Knutsford has to offer

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Debra Roberts . 2022-08-24

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Bit disappointing really...took advantage of free main deal, ordered a burger. Burger tasted like cooked from frozen as did the chips. How can you get burger and chips wrong? Glad it was free. The staff were ok, I liked the ambiance and decor.

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Zoe C . 2022-08-24

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My friend and I took advantage of the free main meal offer that she got through the post, we were really looking forward to an nice afternoon lunch. On arrival the staff were really helpful and the menu looked quite inviting. I ordered the fish and chips.. well if you had told me it had come from the chippy down the road I would have believed you!!! The chips were supposed to be triple cooked, they absolutely were not!! The fish like I said could have been from the local chippy!! My friend ordered the Cannelloni, it was cold in parts so clearly not been reheated properly. It was much better than a microwave meal. The prices were ridiculously expensive I am just relieved we didn’t have to pay for it. Would not recommend and won’t be returning.

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Amanda Halliday . 2022-08-24

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First time at The Courthouse and will definitely be visiting again. Our server Crystal Burke was wonderful. She was helpful snd knowledgeable. Can't wait to visit again. Highly recommend. Menu was varied with lots of options. Atmosphere was good. The Courthouse is very nicely decorated too. Look forward to returning and sampling some more lovely food

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Suzanne Jones . 2022-08-22

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One of the worst meals I had in a long while. Website mentions foodie experts, new chef, menu says ask for special dishes. There's none. Prices are keen, £25 for a hot pot and 22.75 for a breaded chicken are rather discouraging, but perhaps that's the idea. Feeling somewhat lukewarm I skipped the starters and opted for cod en croute, sweetcorn bisque, torched corn, fondant potato. I rather avoid seasoning at the table, good chef should know the precise seasoning levels to complement the dish, for this one I nearly emptied the pot trying to inject some flavour. The bisque was nothing more than a can of blitzed sweetcorn, skins and all, watery, tasteless splodge, the corn was two pieces of limp baby corn, also unseasoned. The potato was clearly cooked a long while ago and badly reheated. Solid lump with brown top. The only good thing was the fish, cooked surprisingly well and covered with a sheet of puff pastry. Had no dessert or anything else, left hungry. Not sure who are they trying to appeal to, all day breakfast people? Drink parties? Certainly not the kind that would appreciate food or relaxing atmosphere.The whole meal was accompanied by very loud dance club style music. If the courthouse still had a judge, the restaurant would be condemned to death.

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Joanna Hill . 2022-08-19

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Great idea….Great service…..Great place…but… very disappointing unimaginative menu. Best part of the meal was the Prosecco! Had the roast pork which was over cooked and dry. Need to improve if they are going to be successful, in my opinion. Liked the place despite tho

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Andrew Stenning . 2022-08-17

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Beautiful food, great service and lovely surroundings. Fab setting convenient for train, shops, pictures or tatton for a spot of lunch or supper. Had a snoop and the function rooms are stunning too. Free parking always a bonus. Will definitely return.

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Clare Cooper . 2022-08-15

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We had dinner here on 10 August. Very disappointing. So bad, that for the second time in my life, I sent the main course back to the kitchen.

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Wandering Echidna . 2022-08-13

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We came here for dinner once and we won’t be going back. We ordered food at around 7:30 our starters didn’t come out until after 8:30, honestly it was terrible, bland and over priced. My husband didn’t want a proper starter he just wanted something to nibble whilst we waited so he ordered the pork scratchings, it was honestly pathetic, considering we’d waited an hour you’d expect fresh but they were cold and stale. The service was terrible, the waitresses were just apologising the whole night Because there were so many issues, one girl nearly tipped a gin all over some bloke, it was obvious they’d not been trained to do the job at all. We ended up cancelling our mains and whilst walking out another customer had asked if we’d given up who also said ridiculous everything had been. But yeah we paid, £40 for two starters and three drinks which I thought was expensive. We ended up getting a takeaway on the way home, to which the service was 10x better that what we’d received in the restaurant.

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Fiona Alamanou . 2022-08-06

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Celebrated my 40th with the girls at the weekend and had the bottomless brunch. We all had a fantastic time, the food was good, drinks were flowing and the staff were brilliant, especially Brook. Thank you

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Tracey Brown . 2022-07-27

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We had a super cream tea here with good service and interesting history of the place

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Eric Webb . 2022-07-20

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We booked afternoon tea for a bridal party , a hen party for those of us who are a little older and not up to dancing the night away . The event was beautifully coordinated by the chief bridesmaid but I’m afraid it absolutely did not live up to expectations ! I’d advise the venue is not suitable for those with mobility issues , given the quite steep steps in and outside of the building, This needs to be advised on the web site. nor is there sufficient parking or identified disabled bays , again this needs to be addressed ! The car park is also heavily cobbled which makes walking on the difficult, goodness only knows how you cope in high heels ! All that aside , many of our party paid for Prosecco tea option , this was not offered when we were seated and had to be asked for . Likewise tea and coffee . The sandwich selection was awful, not only were they dry ( I would guess at being left uncovered) but the fillings were very poor ! There was nothing suitable for the children of the party either . Tasteless egg, salami and something green, cheese and pickle, and smoked salmon and it may have been cream cheese … very poor quality for the amount paid. All were not presented on tier stands as per advertised but on very heavy plates . As we were on rather narrow tables 10 to a table to say there was very little room is an understatement. The cakes were presented the same way, and certainly lacked finesse. The scones were ok, but the whipped cream was not real cream, more like dream topping from the 1970’s The only reason I give it 2 stars is for the staff who were kind and helpful, especially when we got blocked in on the car park by the wedding party in the other room . It’s a nice venue, and very historical but needs some serious attention to detail from the management team

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Sandra Pimblott . 2022-07-10

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Very slow service food was nice but sadly service let it down we waited over 45 mins and considering it was quiet at the time of visiting

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Vicky Ashley . 2022-07-06

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