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3.8

Based on 217 opinions finded in 2 websites

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Nº 397 in 573 in Chelmsford

Nº 6 of 14 Pizza & Pasta in Chelmsford

CUSTOMERS TALK ABOUT DISHES WITH..pizza

comment_iconOpinions

I normally never make reviews but the staff and management really blew us away by how attentive they were with us and all of our guests. This past weekend we hosted my daughters 1st birthday in the upper floor and we could not be happier, we also got tons of compliments on the venue. Leading up to the event the staff was super communicative and helpful and on the day of they went above an beyond to service the whole party. Thanks so much Courtyard!!

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Roxana Gonzalez . 2024-11-20

MORE AT Google

I've been here for events a couple of times and it's been a nice vibe with great staff each time. Plenty of people behind the bar and great DJs/music, enough security floating too.

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John Nicholas . 2024-09-17

MORE AT Google

Great music and atmosphere Didn't eat. Good cocktails

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Michelle Purkiss . 2024-06-05

MORE AT Google

This place is a fun and entertaining place and I would highly recommend going there with a group of people to have a good time. The staff are friendly and conscientious and added to a good evening

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John Bernardes . 2024-06-02

MORE AT Google

Attended a dating event at this venue, facilities were great, cheap soft drinks, and friendly staff. Would recommend

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Stig . 2024-05-21

MORE AT Google

Definitely a good feeling atmosphere, happy hours until 8pm daily and a dynamic live entertainment programme, recommended.

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Graham Arthur . 2024-03-30

MORE AT Google

AVOID ….In a nutshell door staff haha are a joke I think they’re dealing to be fair as there are a few secret hand shakes or on the take letting people in that are not allowed we was turned away due to dress code but if I gave them a tip it would be fine the blonde female door staff was a idiot rude and agressive and the stick thin one that can’t talk without stuttering either he is scared or on his own product glad we didn’t enter as kicked off as been told it’s always kicking off place is a major drug den with a load of wrongens….

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Fran S . 2024-01-28

MORE AT Google

Brilliant versatile venue. I have drank here and also done a stall.

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Sky Kingston . 2023-12-18

MORE AT Google

The security were total idiots. Alot of people were thrown out for no reason at all. Steer clear if u want a good nite in Chelmsford 👎👎👎👎

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Matthew Rae . 2023-12-11

MORE AT Google

Owner is a complete idiot no point going there to drink because they get the worst security FYI regent security are awful my girlfriend is disabled and out right called her drunk and wouldn’t let her in because of the disability paid 25 for a special event and wouldn’t give money back doubled the price of drinks absolute joke worst place very also just a note there’s was a 16 year old present and they wasn’t kicked out place should be shut down

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brad Gilder . 2023-11-04

MORE AT Google

Really nice bar lady Mia on Saturday night Very helpful and friendly definitely will come back

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Emily Heaven . 2023-10-24

MORE AT Google

I was out for a drink with my partner and needed the ladies, the floor was full of urine and no lock plus no toilet roll! Even a staff member used the toilet and didn’t wash her hands.. I was pretty shocked to be honest

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Mobile58272082728 . 2023-09-21

MORE AT TripAdvisor

Last night, my friend was assaulted by the bouncers here without any provocation. Consequently, he ended up in hospital. It's absolutely disgraceful how these bouncers believe they can treat people this way! I highly advise steering clear of this place at all costs.

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Gaz G . 2023-09-20

MORE AT Google

My friend was attacked last night by the bouncers here. Completely unprovoked. He ended up in hospital this is appalling behaviour and this is horrifying to see as he did nothing wrong! Low life’s, thinking they can abuse their power on innocent people !!! Definitely need to get done for this and shut down and re evaluated if this is safe for people in the community.

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Natalia Niemczycka . 2023-09-19

MORE AT Google

My 30th birthday celebration at the Courtyard Bar was utterly horrifying. I endured a violent, unprovoked assault by the bouncers, who repeatedly beat me while I was on the floor with five of them on top of me. To make matters worse, I suffered a head injury from being bitten. This terrible incident forced me to spend the rest of my birthday weekend in A&E. For your own safety and well-being, I strongly advise avoiding this establishment at all costs.

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Daniel Westrop . 2023-09-19

MORE AT Google

We went out for my partners and friends 30th Birthday party last night and these bouncers abused their powers. My friend went to walk into this place and stumbled. He didn’t fall into nothing he only stumbled, and he was confronted aggressively because of this. Another friend saw this & got involved and asked what was going on. They instantly grabbed my friends wrist and put him to the floor where his head then started to bleed due to the force. All bouncers abused their power and handled myself and friends in a way that was not necessary. They knelt on my friends neck who was not resisting but on the floor with his arms and legs crossed, whilst my friend was on the floor with his arms and legs in a lock, these bouncers decided to kick him in the head and arm (whilst not resisting) & he was bit in the arm.. whilst locked by force from bouncers. Completely compliant. Of course we saw what happened and was punching the bouncers leg to get off his neck. My friend got cuffed and taken into broomfields hospital, he was thankfully released and two policemen thankfully come to the courtyard to check CCTV. Whilst the police arrived and was getting our side of the story, one bouncer kept getting involved trying to jump in our conversation & the other bouncer off duty/ on a break was laughing. Bouncers are not above the law, they do not get to put their hands on people for no given reason and my friend could have been seriously injured from the pressure on his neck, thankfully not. However we will never be going here again and I really hope the police take action and look at the CCTV. “

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Toni C . 2023-09-18

MORE AT TripAdvisor

My best friend was attacked by power hungry scum bags! Kneeling on his neck, punching and Kneeling him in his face! Oh also one of them also bit him!!. These are people who are suppose to be there to keep the peace and protect People on a night out! Instead all they cause is violence! My friend had done nothing wrong! He was just asking why our friend didn't get in, and then all or a sudden being put into an arm lock by a small bouncer, then next thing I see is about 5 men have him to the ground! Absolutely disgusting behaviour! Would not recommend this place to anyone what so ever!

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Joe L . 2023-09-18

MORE AT TripAdvisor

This venue is absolutely revolting. I personally witnessed the security personnel engaging in appalling behavior, physically assaulting and even spitting at customers. I've never encountered such a distressing situation. The Courtyard Bar should seriously contemplate a change in their security team.

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C Pauli . 2023-09-17

MORE AT Google

Please avoid this place, my son was set upon last night by four or five bouncers and badly hurt.. It was very unprovoked and one of them actually bit him and another knelt on his neck!!

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Nicola . 2023-09-17

MORE AT Google

My friend was attacked last night by the bouncers here. Completely unprovoked. He ended up in hospital. Absolutely disgusting how these bouncers think they can treat people like this! Avoid at all costs!

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Deborah Widlake . 2023-09-17

MORE AT Google

This place is truly disgusting. I witnessed the bouncers attacking and spitting at customers. I've never seen anything so appalling. The Courtyard Bar should seriously consider hiring new bouncers.

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Simon . 2023-09-17

MORE AT Google

Cant believe im having to put 1 star for the barbaric behavior of the security staff last night. A good friend of mine was thrown to the floor, jumped on with a knee to the neck, punched in the head whilst on the floor and then even bit!!! all because he went outside with his drink, he is now in hospital with a serious head injury. Avoid this place like the plague hope they get shut down and lose buisness if this is how they treat innocent customers especially when nothing wrong has been done.

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Shaun Hall . 2023-09-17

MORE AT Google

Been here a couple of times and both times have been ruined by bullying door staff, in particular a little one with proper napoleon syndrome, speak to you like filth at all times, completely ignoring the FACT that you are a paying customer. I'll never go again and would advise anyone I know to go elsewhere, there's plenty of good places in Chelmsford. It's a shame because it's a nice venue, but the way they treat customers is just wrong, they really need to remind to security staff who pays their wages and to smile and ask not try and bully people, and especially when they don't know who they're trying to bully.

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Quest31203628917 . 2023-08-26

MORE AT TripAdvisor

Went here for speed dating, really nice venue, live music, 2 pool tables upstairs, quite a young crowd downstairs

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Marco Cantoni . 2023-08-18

MORE AT Google

We headed as a group of friends to courtyard for some drinks together. I was accepted in as a woman, but my other half, who was in cargo trousers and nice shirt. Handed his ID in to the bouncer who lifted his top with no warning. Then demoted his entry as his cargos was tied at the top with lace rather than buttoned, due for them being “too sporty” we had to as a group Replan our evening entirely due to this. Especially as we had come before we were incredibly disappointed and don’t wish to visit again

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Megan B . 2023-07-22

MORE AT TripAdvisor

Literally avoid at all costs, my friend got chucked in the road by a bouncer because the staff gave my friend too many complimentary shots.

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Hallum Bissenden . 2023-06-02

MORE AT Google

Really great place for a drink and great music on a Saturday afternoon

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Gary Draper . 2023-05-26

MORE AT Google

Went there on the bank holiday and door staff were nothing but rude and patronising. Had the cheek to deny entry when the woman on the door looked a state. Need to worry about the coke in the toilets and not elasticated cargos.

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729aimeep . 2023-05-07

MORE AT TripAdvisor

Relaxed atmosphere friendly staff

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Michael Newman . 2023-02-09

MORE AT Google

Nice drinks, cosy sofa area, lovey for a chat with friends

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Wendy Martyn . 2022-12-24

MORE AT Google

One of the places to go in Chelmsford currently in the evening. Drinks are a reasonable price (not cheap though)

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Nick Hogwood . 2022-12-15

MORE AT Google

Nice little spot to watch the foote, plenty of space and decent pizza and beer deal. Match time pints were a little overpriced. Maybe they had service fees that we were not told of?!

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lewis sims . 2022-12-12

MORE AT Google

Really lovely atmosphere bouncers are all ways on top form,Staff are all friendly definitely recommend this place good for all ages over 18, DJ S play excelent music

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Leah Wakefield . 2022-11-20

MORE AT Google

To be brutally and gospelly honest this establishment is pleasant. However a vile wilderbest of a man(bouncer), (who looks similiar to eddie hall and true geordie with a graciously long beard) is the scum of the earth. He's both aggressive and a tyrant who likes to insult customers. He tried to punch me although ive been training judo for 32 years so i was able to dodge and take him to the ground. He submitted after a 10 minute wrestle and began crying so i felt bad and bought him a drink, which he couldnt finish even though it was a chandy.

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Fantastic Human being . 2022-11-14

MORE AT Google

Visited Saturday afternoon have a good selection of live singers playing music very enjoyable

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Tony King . 2022-09-17

MORE AT Google

What a venue ❤️ live music, great drinks, perfect atmosphere. I can't wait to go back.

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Emily Donnachie . 2022-08-21

MORE AT Google

I was in there on Saturday 13th around 4pm and while the bar and the staff are good they had a singer on with white hair and purple highlights and she was awful. I thought it was karoke she was that bad but apparently she was the proper singer. I had to leave as my ears were nearly bleeding. If they get a decent singer in or just stick to a dj the place would be a lot better.

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John Ferguson . 2022-08-15

MORE AT Google

I was in there on Saturday 13th around 4pm and while the bar and the staff are good they had a singer on with white hair and purple highlights and she was awful. I thought it was karoke she was that bad but apparently she was the proper singer. I had to leave as my ears were nearly bleeding. If they get a decent singer in or just stick to a dj the place would be a lot better.

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johnfO9853AL . 2022-08-15

MORE AT TripAdvisor

Great atmosphere, cheap drinks, good music, friendly staff, you can play pool upstairs

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Marek Harasymowski . 2022-08-14

MORE AT Google

This is probably the best place for Chelmsford in terms on house music. The songs they choose are quite good In Comparison to bar & beyond or pop world. There is a chill out area upstairs with pool tables that was also nice to have a break from dancing. The line however was quite long and took us a while to get in. That was around 11pm, so make sure you get in there before hand. The bar closes at 1 which I was gutted about because I think it’s the best place in Chelmsford for club/bar vibes.

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Jewlz2019 . 2022-08-09

MORE AT TripAdvisor

Great night out. It was heaving...Had live music,she was really good, and bar staff really know there stuff.

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Steve Mac . 2022-07-24

MORE AT Google

Clean, Friendly Bar staff,reasonable priced drinks,Great atmosphere

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Bob Watkins . 2022-07-20

MORE AT Google

A nice place for drinks. The weather was beautiful for sitting outside and listening to the artists singing, most enjoyable.

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Margaret King . 2022-06-26

MORE AT Google

We organised a work social event at the courtyard and couldn’t have been happier with the service we received. Food was organised before and came out on time, all the staff were friendly and very accommodating of our large group. The courtyard is the perfect sun spot and I would highly recommend!

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DanielS840 . 2022-04-21

MORE AT TripAdvisor

I recently had a bday party at the Courtyard. Great place with friendly stuff,great music!!!.We had a fantastic time.Thank you:)

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agin2022 . 2022-03-30

MORE AT TripAdvisor

Held my 50th birthday party at The Courtyard. Reserved area with Emma and Darren. The service was very friendly, food was great, recommend the slider burgers and the pizza which was great. Really recommend the place / lovely setting and great attention to care of the patrons. 10/10 thanks Ken

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Ken T . 2022-03-06

MORE AT TripAdvisor

We had a booking of 30 people for a birthday and I cannot praise the staff and venue for making it such a great night, the atmosphere was great, good music and most importantly everyone has a great night. Would 100% recommend to anyone local to Chelmsford to give it a try.

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FinP2001 . 2022-02-27

MORE AT TripAdvisor

We recently hosted an event for local property professionals to come together for an evening of drinks, snacks and networking. The staff had everything set up as planned, were attentive, helpful and worked around us seamlessly for the entirety of the event. When booking the event the staff were very conscientious when it came to setting up prior to the night and our dietary requirements. Our guests thoroughly enjoyed the food, atmosphere and it went off without an issue. This is the second event of this kind we have done in the last six months and wont hesitate to book there again in the future.

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jwandlw . 2022-02-04

MORE AT TripAdvisor

I booked a table at Courtyard to hold my friends baby shower. Emma was incredibly helpful, catered for all our dietary needs (gluten free and vegetarian) and allowed me to decorate the table as i would like. The food was lovely and as per…. The cocktails/mocktails went down a treat. Always a lovely night out!

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Josie Gray T . 2022-01-30

MORE AT TripAdvisor

Had our work’s Christmas drinks here last night with the Christmas buffet. Simply couldn’t fault it. From booking it with the manager Emma, just a few weeks ago, to arriving last night, it was faultless. The venue was beautifully decorated, the staff so friendly and attentive, the food was delicious and the atmosphere was great. We all had a really lovely evening. Thank you Emma and also to your staff, and have a very Merry Christmas

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emmakV8074QH . 2021-12-03

MORE AT TripAdvisor

Only pop in for a drink,staff lovely differently will be going back

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Julia Croucher . 2021-11-16

MORE AT Google

Had our wedding reception here early November, we were aiming for something small just for close friends and family no more then 50 ppl, and this place was perfect for that purpose. There are places to sit, stand, and nicely covered and heated outdoor area...

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Na K . 2021-11-09

MORE AT TripAdvisor

I hired the room upstairs for my Hen party , Emma the manager was so friendly and helpful nothing was too much trouble. Served us lovely pizza throughout the day / night. Brilliant venue with a great atmosphere

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sarahshawyer . 2021-10-04

MORE AT TripAdvisor

Nice atmosphere and strong cocktails! Nice hidden gem of Chelmsford.

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Amanda Friell . 2021-09-03

MORE AT Google

Only been here once and was pleasantly surprised. Music was good and the staff were really welcoming and accomodating for our large group. My cocktails weren't the best but I liked the atmosphere.

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Hannah Saward . 2021-09-02

MORE AT Google

Spent pleasant couple of hours here in the courtyard. Had a couple of drinks reasonably priced. Attentive bar staff too.

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Annette Johnstone . 2021-08-12

MORE AT Google

Rude staff who seemingly couldn't care less about their customers. Terrible service - waited over 20 minutes for our drinks and when they finally arrived some drinks were missing. This was raised to the waiting staff who did nothing to resolve this - had to...

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938hayleyt . 2021-07-27

MORE AT TripAdvisor

Lovely place but the manager was so rude and ignorant walking around chewing gum which doesn’t look very good will never step foot inside the place again

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Michelle Jackson . 2021-07-21

MORE AT Google

Enjoyed our visit for the euros until the security staff became extremely unaccommodating and I may even say, downright mean! The draconian rules of ‘no standing’ and ‘no singing’ were rudely barked at us during the evening. Despite the sweet and succulent cocktails , We...

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GregC683 . 2021-07-04

MORE AT TripAdvisor

Staff are very unfriendly and unhelpful also security cannot read American ID’s and was asked to leave. Felt very cramped.

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Ross Barrett . 2021-07-03

MORE AT Google

2 of us stopped here during the day and after spending north of £30 on 3 drinks, we started getting badgered by the waitress to leave. This was within 45 mins. After the first time stating we'll finish these up and go, we were then...

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nitzer30 . 2021-06-27

MORE AT TripAdvisor

Be very careful with bookings at this place! Booked on a Wednesday, paid a £30 deposit, cancelled by the Courtyard on Friday morning, no apology, rude emajls from the staff there (if you read other reviews this is a common theme here) and still no...

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H9229YPjustinp . 2021-06-26

MORE AT TripAdvisor

I absolutely loved the vibe and the service DJ was so good! Really recommend for social drinks with your friends

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KatieG2430 . 2021-06-11

MORE AT TripAdvisor

First visit. Very welcoming. Food was really lovely. Very well cooked and presented Will definitely be visiting again soon. Felt so at home. Thank you

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PatCBenfleet . 2021-06-09

MORE AT TripAdvisor

Had the most amazing time here the DJ was legendary honestly I wouldn’t recommend anywhere anywhere else

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X2797MWrebeccac . 2021-06-05

MORE AT TripAdvisor

Great atmosphere, good drink deals and tasty pizzas, would defo recommend for a vibey night out in Chelmsford with mates!

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Go47921353165 . 2021-06-05

MORE AT TripAdvisor

Good venue, great drinks and good food. We went on a night out and they accommodated us to find a table inside (during restrictions). They didn’t question nor did they tell us what we can’t do. They were great

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Jon_E_May_02 . 2021-05-28

MORE AT TripAdvisor

Waited 40 minutes for olives and paper-sachet garlic bread. However the food afterwards didn't take too long and it was nice! Waitress was also really friendly and worked hard. Apologised for the slow service and did her best to sort the food. Drinks average price, place was nice. Definitely worth a visit, especially if you're only out for drinks.

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Mac King . 2021-05-28

MORE AT Google

Fantastic night with great drinks. Love a cocktail here. You wait a while to get seved sometimes but when you’re do get served. Service is fab.

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eminij . 2021-05-28

MORE AT TripAdvisor

Great food, great service and great atmosphere, massive drinks selection and lovely cocktails! favourite bar in Chelmsford 🙌🏻👌🏼

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travelbug-kps . 2021-05-23

MORE AT TripAdvisor

Good food and drinks, maybe a little expensive hence the 4 stars could do a 241 type deal on cocktails. Staff were amazing and attentive and maybe the DJ was a little loud for 2pm in the afternoon but other than that i would return!!...

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lovecountry17 . 2021-05-20

MORE AT TripAdvisor

Great food, fantastic drinks and an excellent finish. Kind regards, Mohammed salad. 10/10 would defo recommend to my Aunty Judith for her 70th

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dalliane2020 . 2021-05-18

MORE AT TripAdvisor

Visited the venue as part of a large group of a Thursday night. Friendly competent staff who had fun with the customers while also delivering exceptional service. Good range of drinks and the venue itself is quite unique in comparison to other bars around Chelmsford.

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257mikaylam . 2021-05-18

MORE AT TripAdvisor

Everyone at the courtyard are amazing! Really looked after us and made the extra effort to ensure we had a great time! Will definitely be back! If I could give more than 5 stars I would.

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emmaarb93 . 2021-05-18

MORE AT TripAdvisor

Was very happy with our drinks & food. Was ideal that we could order online it made things easier. Also having a DJ gave a good vibe. Thank you!

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Lucie O . 2021-05-18

MORE AT TripAdvisor

We turnt up without a booking and even though they was fully booked they got us in! Had the best night !! Great music , cheap drinks and wasn’t super young in there like most bars ! We had a great night

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455harliec . 2021-05-18

MORE AT TripAdvisor

Had a lovely time at the Courtyard. All covid precautions were strictly adhered to and professional. Bar staff and doormen smiling and cheerful, the manager came out of his way visit each table and check that everything was satisfactory which was a nice gesture. The...

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J3nn41983 . 2021-05-18

MORE AT TripAdvisor

Always a pleasure going to courtyard, such an amazing vibe, good music, lovely food and the best staff! Would recommend to everyone!

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Rosinaeleni . 2021-05-18

MORE AT TripAdvisor

Loved the venue and had a great night out with friends. Amazing cocktails, staff friendly, everything was well organised. Will def be back with the girls to try the brunch.

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gemmamV6929TW . 2021-05-16

MORE AT TripAdvisor

Sticky menus, very limited menu.

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Stephen Bray . 2021-05-15

MORE AT Google

Worse experience I’ve ever had at a bar/restaurant. Avoid at all costs. Staff and management are rude and arrogant. So many better and friendly and polite places to visit in Chelmsford. Overpriced. Customer service is shocking. This place gives Chelmsford a bad name

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JulesA1971 . 2021-05-02

MORE AT TripAdvisor

Lovely place brilliant atmosphere!

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c c . 2021-04-16

MORE AT Google

Ordered a drink that did not arrive within half an hour so asked the waitress if she could sort this, she was incredibly defensive and rude stating that she had definitely brought the drink over. I showed her the receipt that had been emailed to...

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mwilliams43170 . 2021-04-16

MORE AT TripAdvisor

The staff were fantastic, friendly and helpful. They managed being covid secure in a friendly non intrusive way and maintained a great atmosphere, will definitely return. Food was also fab

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Anna Oleary . 2020-12-16

MORE AT Google

Good ambience generally. But in line with new covid 'substantial meal rules' they're charging £5 per person for a bottomless pizza, which you don't actually get. We waited patiently for a pizza but received no more then 1 very small slice per 30-40 mins wait , brought round by a senior member of staff who had his favourites, and served them in favour of me and my friend, who had been waiting longer, just because he wanted to carry on talking to them. In short, it's not a substantial meal because you don't get fed on a whole pizza per person ( their old deal used to include bottle of wine) you don't even get a whole pizza to share for your money for 2. You are lucky if you get a a slice every 30 mins to an hour here. Fine if you only want to drink. Not good if you actually want to eat as well. You have to order something completely seperate off the menu for that.

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E H . 2020-12-04

MORE AT Google

Went for a surprise reunion for my friends birthday. Was made to wait outside for 45 minutes until the table was ready, despite booking a table in advance. When we eventually got our table, we were greeted by an incredibly rude waitress who showed no remorse for the delay to our visit, storming off from our table when we asked whether we would receive any compensation. The manager was also incredibly arrogant; what could have been an easy discussion about seating arrangements was approached in a rude and patronising manner, with him walking away from our table after saying “well leave if you don’t like it” - we did leave, after 5 minutes, as we didn’t want our night to be ruined by the rudeness of their staff. Would not recommend.

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Charlotte Lal . 2020-09-13

MORE AT Google

Went for a surprise reunion for my friends birthday. Was made to wait outside for 45 minutes until the table was ready, despite booking a table in advance. When we eventually got our table, we were greeted by an incredibly rude waitress who showed no...

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Y7620FDcharlottel . 2020-09-12

MORE AT TripAdvisor

Rude manager and owner. Not worth the visit at all. Didn’t even bother staying for our booking (which we didn’t get until 45 mins after our allotted time!).

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beckymZ8218LH . 2020-09-12

MORE AT TripAdvisor

Went for a friends birthday, had a booking at 10:15, they couldn’t find the booking and after half an hour they found it, we got in 45 minutes after our allocated time slot, we asked for a reasonable round of drinks or bottle of something...

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sophiefD5681YS . 2020-09-12

MORE AT TripAdvisor

Queued 45 minutes for a table that we BOOKED. Seated, and the owner came over and started arguing at us for moving tables together to accommodate numbers even though they had agreed and confirmed our booking numbers. We continued to ask whether there was anything...

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898annaliec . 2020-09-12

MORE AT TripAdvisor

Great bar for inside and outside drinks. Excellent bar food/wine taster menu. Possibly the best value in Chelmsford. Great music choice.

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James Green . 2020-09-11

MORE AT Google

My evening was fine, my friends and i enjoying our table, no one leaving and no one joining. Everyone around the table was enjoying themselves until my boyfriend in the middle was accused of 'being too drunk' and asked to leave because apparently he 'couldn't...

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bdover7575 . 2020-08-31

MORE AT TripAdvisor

We booked the Courtyard for birthday drinks on Saturday. There were 4 of us and to begin with was a lovey evening, we arrived at 3pm after having brunch. 2 of our friends left at around 6:30pm, I ordered a pizza and me and my...

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Zamzamlove . 2020-08-16

MORE AT TripAdvisor

Unorganised bookings, we were left split up and waiting for ages after booking 3 weeks before for 3 tables on the right hand side.A few rude staff who kicked us out for no reason, saying we had to be seated at all times, although many others were not having to do the same. some staff were lovely and apologetic.We were finally taken outside where we were not put on the tables we booked previously and was spoken to rudely numerous times. Then was told to leave rudely and unreasonably after politely challenging their actions.

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X123xav . 2020-07-19

MORE AT TripAdvisor

A group of 15 of us all had a very negative experience last night.3 weeks ago, I contacted The Courtyard Facebook page to make a booking for Saturday 18th July and was called by Nick to discuss the bookings I wanted to make and the guidelines etc. Seeing as it was such a large booking, Nick said he was happy to accommodate and asked for me to come down to The Courtyard and look at the layout, pick my tables and finalise the booking. I did so, booking 3 tables (2x5 and 1x6) and picking the 3 long tables along the right wall.Nick advised that although there is no space to dance, we are able to stand and mix with the other tables at a reasonable level, but not constant.When we arrived for our bookings, we were told that they didn't have any of our bookings and no available tables so we had to wait. The female bouncer then came over and asked us to sign in for their track and trace system and our tables had been organised. 75% of our group were taken in, with the others left outside the venue still being told to wait. We were seated and were told the rest of our group would be joining us shortly, however, the remaining 25% of us were taken to tables upstairs and spread out across the top floor.After speaking to a senior member of staff and Nick for the 2nd time, he told me to "chill out and wait, everything would be sorted". Shortly after, he took the members of our group from upstairs and seated them outside. A member of staff then came in to collect half of the group that was still seated inside and moved them outside, still leaving some of the group inside. After about 30mins, the rest of our group finally joined us outside, however, they were seated away from us again. So we couldn't see or speak to them without getting up and walking over to their table.2 members of our group were standing up mixing with the table that had been separated from us and were told by the female bouncer to "sit the f*ck down or get out", which is incredibly rude. She was challenged by another member of our party for her tone, language and her reason for why our friends should leave as there were other groups of people who were getting up, dancing and even shouting across tables who had not been spoken to at all.Due to being challenged, the female bouncer then continued to use such a rude tone, and removed 4 members of our group from the premises. None of our group were rude, swore or threatening towards her at all in order to give her a valid reason to remove them. We were told we have "no rights" and the female bouncer even pointed out my friend by her clothing, loudly humiliating her. The rest of us weren't sure whether our friends would be allowed back into the premises and were told to "go and sit f*cking down" and wait as they "weren't sure" themselves. It was clear from the staffs behaviour that they weren't bothered and didn't want to rectify this issue at all, we felt like burdens rather than paying customers. Another group of boys outside of The Courtyard, told us they shared a similar experience. The young member of staff, long curly blonde hair (the owners daughter?) was incredibly kind and accommodating, understanding our upset and concern and we cannot fault her enough for her hospitality.When it came to ordering for drinks, we were waiting for up to an hour, as the order sheets either weren't collected or given to us at all so we spent a lot of time waiting around. It's a shame the night ran like this as all of us have always loved going to The Courtyard, however, we won't be returning.

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_geeshaw1 . 2020-07-19

MORE AT TripAdvisor

Did not like it went to a 50th birthday party it was not good wouldn't go again xc

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Zoe Johnson . 2020-02-23

MORE AT Google

Great service however they did not have any alcohol free options for beer or cider. Something that they may want to consider not all people like mocktails or coke!

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The Boltons . 2020-02-22

MORE AT Google

Busy, lively place. Good service

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Mark Akiens . 2019-10-27

MORE AT Google

We held our '32 Mile East' networking event here a few weeks ago. All the staff were very extremely nice and attentive making sure everybody got the drink of their choice on arrival. Also the food was really tasty and we were provided with a good variety. All our guests had a great time moving from networking to an evening of playing pool. We are now planning our next networking event at The Courtyard early 2020.

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Sparta65 . 2019-10-16

MORE AT TripAdvisor

We had our '32 Mile East' business networking event here a few weeks ago. All the staff were very nice and attentive making sure everybody got the drink of their choice on arrival. Also the food was really tasty and we were provided with a good variety. All our guests had a great time. The pool tables were the icing on the cake as our guests moved from networking to an evening of playing pool. 'The Courtyard' ticked all the boxes for our event, so much so we are already planning our next '32 Mile East' event at 'The Courtyard' in early 2020…

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Spencer Davis . 2019-10-16

MORE AT Google

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