The County Hotel in Carlisle

We had a great stay as a family with a baby. The room was huge, very high ceiling, the bed was also very large and comfortable, the bathroom with shower was also fine (the only drawback: no toilet brush), overall a bit noisy. There was no baby cot in the room when we arrived, but it was brought straight away when we asked at reception. Directly behind the hotel there is a parking lot with direct access, you just have to give your license plate to reception. Good value for money!

Went with my wife for a romantic weekend room was massive bed was huge had a good night out my only complaint was the room was a little bit tired but apart from that a great experience definitely going back

For the price (£65 for a 3 bed room) we were expecting so much worse. The location was ideal (yes, there are pubs etc around so a bit noisy but not too bad), the interior was a lot nicer than we were expecting, the room was large, had a tv, tea and coffee facilities, even a bath! It was clean, comfortable and we had nothing to complain about!

Worst night ever, it was our stop before we head back home in Oxford from Scotland. The nightclub next door's music went on till 2.30 am, tried calling reception , nobody answered. The floors were creaking, above us and ours were creaking as well. We are checking out in an hour, but not sure if our complaint will be heard!

Nice place to stay, Nice asthetics and vintage vibe. Good place for sightseeing and has good public transport available nearby. The rooms are spacious and the staff is courteous and professional too. Stay was nice, nothing bad to say.

Possibly the worst hotel we have ever stayed in. We arrived late, lots of drunks, a woman shouting on her phone in the reception. The hotel was like an oven despite cool weather. The room was tiny, very dated and roasting hot with no a.c. had a per with us so couldn't open the window. The bed linen was grubby with yellow stains, the walls were dirty, the bathroom was dirty, the room had dust every and was just disgusting. I emailed the hotel and the group who owns it and had no reply. It was just a horrible stay and the next day we cut short our plans to visit Carlisle and went home instead. Just a horrible experience.

The attic room was very noisy the humming sound drowned the TV out. There was no spare rooms available and was given 2 pairs of earplugs. Hotel very dated in much need of refurbishment. Frankly the worst hotel I have stayed in. 0 out of 5 for rating. Moved to the Ibis Hotel down the in steady of staying in that dump 5* compared to the county

Nice from outside but far from nice on the inside! Makes Travel Lodge feel like a 5* hotel. The only positive is its central location. Only 1 night stay but checked out before 7.00 am as I couldn't wait to get out of there!

Could do much better. Carpets stained, smelled bad, no WiFi and the reception in the evening was somehow angry. It was not cheap either.

It shouldn’t be of note that I was included, welcomed and treated with as much service as a non-disabled customer. But that’s the experience I had. Incredibly thoughtful to a lone wheelchair user. Really comfy and fairly good access for my chair. I always say I’d rather have the inclusive attitude to my disability rather than the ramp. They definitely manage the attitude and are very close with the physical access. The staff were amazing, the location is right in the city centre - when you consider how hard it is to get a wheelchair accessible taxi, central is fabulous. It was probably the most comfortable hotel bed I’ve slept in and for once I was actually warm through the night. I’ll use this hotel as my default one from now on.

Rooms are not the best curtains need tearing down are replacing also the carpet dirty , beds are ok the stairs need a good cleaning bits and pieces all up the staircase a bottle top also not impressed at all would not recommend going or staying at this hotel

Run down and above multiple nightclubs. Sheets/towels were stained, as were the carpets. Bathroom was awful, falling apart. Hot water cut out at multiple points so do not expect a hot shower. Did not provide any amenities. Staff was very apologetic and tried to be helpful. The bars below don’t close until the early morning. You will not sleep. Book elsewhere.

Great place dated but clean . Great bar apposite

Very close to railway station. Good if you are going to stay overnight for short duration.

A unusual hotel to say the least. A odd guy behind the desk who gave us a code for the door right next to the desk and a key to our room. Once through the key code we got the lift. Definitely use the stairs as never seen such a poor lift. The hotel is a bit rundown but the room was clean and the beds comfy. The window was held open using a bog roll which was different. The bathroom was clan but the shower leaked and had to clamber into the bath to take a shower. It's very central though and cheap

Great hotel. Friendly and helpful staff. Grand breakfast. Good location - very central. Would recommend.

Carpet dirty and stained toilet floor sticky decor badly needed upgraded

Dated hotel but clean and wonderful old features