Subway in Carlisle

Cancelled train meant I had to get food quickly, so was forced to try here. Laughed at the reviews and rolled the dice despite them. The middle-aged guy with the glasses and short beard served me, nice enough guy to me personally tbh but... There was only one piece of bread left (it was just before 5pm to be fair) Barely any drinks No napkins No bags No lettuce That was all actually fine Then I got out and went to eat the sandwich, bread was stale. Olives looked old. Meat was debatable. Binned it 😂 Might have been fine but everything being out of stock and the reviews didn't fill me with confidence. He also turned off the lights while I was still in the shop and locked the door right behind me as I left

Worst subway in the country. All problems appear to stem from the franchise owner. Very rude to customers and staff, always have very little stock so limited choices, often no hot drinks on, toilets locked, tables out of service, front door regularly locked at random times during opening hours with staff visibly inside, not being able to recieve or use loyalty points. Gave this place a few chances but neither me nor any of my work colleagues will set foot in here again due to the terrible customer service we have received. Other staff members seem perfectly fine, albeit stressed when being scaled and embarrassed by the owner right in front of customers. How Subway could give this antisocial man, who clearly couldn't organise a booze-up in a brewery, a licence to run a big brand name such as Subway (which is usually great in most stores and a good company overall) is beyond me. If they valued their reputation they would remove their licence to use their name for this premises.

I don't expect this Subway to be there next time we go to Carlisle. Worst subway I've been to. Stock missing - in my case no turkey, low on crisps and a grand total of three cookies (all the same type). Got no help trying to navigate the menu for allergies. The toilet was locked and most of the tables were made unavailable (presumably to minimise the cleaning work). There is another subway up the road in the main square.

Never open when it says it is. Person who runs it is rude to customers, like we're not even there.

Went for a visit to Carlisle. We went in to this subway and the man with a beard and glasses came across very smug and told my son to get off the cabinet. Very rude took my custom to Greggs. First impressions very bad for a well known company

It's hardly ever open now, owner is very miserable and not a people person.

I have visit quite a few Subways on my travels, this one is the best I have been to. Very friendly staff, nice and modern, clean and good value

The man was rude. Seems to like he hated being there and just the most awkward experience evwr. Hardly anything in stock. AVOID

Toilets out of order, so he said. However, got the impression that this guy, just didn't want to have to clean them, no lids or straws for the drinks. Very limited choice of drinks.

Always good, franchise owner very pleasant. Thank you.

Delicious double meat steak and cheese yum

Went here as I haven't had a subway for ages and just really fancied one. It was the middle of lunch and the door was locked. I found myself very confused as there was a member of staff behind the counter, and upon knocking he looked at me and laughed. DO NOT USE THIS SUBWAY! Oh wait you can't anyway... he's not open.

Tried to order lunch 3 times in the last month. The first time he told me with a smug look on his facethat he had no ingredients... at lunchtime!!! The next two times the door has been locked at midday and the same guy just stands there and laughs. What's the point???

I would not recommend using this Subway. Not really sure why they are even still here to be honest as they are never open and if by chance they do open the doors to you without laughing at you through the closed door they do not have any ingredients (even for a salad) or even anything to drink. When questioning why and what I can actually eat you get a smug smirk from a man that barely knows how to string a sentence together. How this shop is profitable I do not know...

Customer service seriously lacking, hygiene is a joke I think 1 pair of gloves lasts all day, handling cash then making sandwiches... I saw this and left... There are other subways close... Don't make the mistake of going into this one.

Incredibly slow service, the only member of staff was very rude. Wouldn't go again.

Excellent food and swift service, an extremely clean environment.

Incredibly rude assistant; I took time to write a careful report to Subway Head Office - who couldn't be bothered to acknowledge or respond! Dense, and witless from the bottom to the top!

Bloke who works here is a disgrace to customer facing roles

Very disappointed. They don't have anything there to put on sandwiches and the man how serve are very rude! Don't recommend and never buy again!

Never has any food, also made me feel nauseous on multiple occasions. Scanner “doesn’t work”, I left it months and had the same answers from the guy there. Just a bit embarrassing really, sort it out because you’re losing business.

The worst subway in Carlisle, I like a good subway but this one is the worst of the bunch. Walk 10 minutes to the other one in the middle of town. I know uber eats is tempting right now but they can’t even do that right.

Anything better in life than southwest sauce? Thought not

Went during opening times (9pm Friday), and it was closed (says open until 10pm). Seems to be a common theme, here. Perhaps update your page?

I love going to a Subway during it's opening hours to find the door locked, an employee hiding and pretending to be closed. Cheers. I hope you starve.

Closed too hours early cos they ran out of bread

good but no breakfast flat bread at 10.45am

Told it was closed by the member of staff at 1945. Doors open all the food is out. No reason no apology.

Subways a subway at the end of the day can't really go wrong with the food there however employees can be a bit meh at botch

Great choice of subs, lovely staff and well run.

Great sandwich. Friendly service as always

Only one member of staff. I had enough points on my card to get my own free sub after my friend had purchased hers before me and the man working did not give me the free sub. Wasn’t very friend and always turned his back to us when he was speaking. Wouldn’t recommend this Subway at all, would much rather go to other ones in the middle of town. Disappointed to say the least.

Good food. Open late which was nice.

Like every other subway, so ok.

Good Place to Run in for Something fast to Eat the Food is good all made in front of you but the Staff can be slow but the Food is Worth the Waite

Place was a bit grubby. Sandwich was fine and coffee reasonable.

Staff were great manager not so much. He was rather rude

Friendly area recommend this place quite often

Great staff and always a good sub

Good service. Good food. Clean and pleasent environment

Cocky staff. Avoiding this place like the plague. Food wasn't very good either the tomatoes tasted like they where stood out all day. Yuck!

Every time I come into this subway on a break from work, the manger is always in a foul mood. I simply said to him I didn’t really understand the menu it’s a bit confusing and his reply was “it is not confusing, it’s simple to follow, you and other customers do the same thing and read it wrong” he was extremely rude about it. They never seem to have enough bread choices or salads.

Not bad. But I would like that they clean better the establishment.

Poor subway - constantly out of the main fillings - went at 10pm last week to find literally most of the menu was unavailable.

Service is fantastic grate staff ☺ always disappointed as they don't do latte or don't have hot drinks at all, second bad thing the bread is always stale and hard when it's ment to be soft and fresh went rock hard after toasting the sub had to throw the sub away

Standard smaller franchise of the chain. Fixed seating. Server washed hands and wore gloves before service. Breakfast bar at front window. Clean premises.

The service was great and the food was lovely the shop was very clean and tidy everything was perfect.

Friendly, helpful service with a smile.

Very nice food and made very quickly!

Panini ottimi da crearli come vuoi e sono gentili con i clienti

Good service typical Subway experience

Untidy & dirty. Staff unhelpful & miserable. The salad choice was very poor. Will never go back here. Very disappointed

Great subway get what you expect

Caffe is ok. Staff is very very nice!

It's friendly.. good choice of sandwich donuts cookies crisps salad and various coffees n teas ,, soft drinks and water

What you would expect from a Subway, no more no less.

The manager has a discustingly bad attitude, and treats his employees with that attitude too. Was made to feel uncomfortable while taking my order and left feeling angry.

Great service and lovely healthy food

Just another subway. Very clean!