The Copper Kettle in Hartlepool

What a place of memories really amazing pls vist it if u have time best breakfast ever...!!!

Staff were absolutely lovely and the food was out of this world. Will definitely be coming back!

As other users have mentioned, the service here is very hit and miss and customer service seems to be lacking in favour of focusing purely on the food, rather than having a balance. In my experience, it's been dreadful. Yes the food looks great, but what's the point if you can't access it and the service is dreadful? I wouldn't go back just for food if the rest was lacking. Their approach to customers is very haphazard and is likely to drive business away, but that's on them. I understand that they have a loyal fan base, and that's great, but alienating anyone new, who wants to throw their money at you, makes little business sense, at least to me. I can't comment on the food, only the poor service. I haven't had the opportunity to try the food, because the place is not accessible and, after this experience, I don't really feel like patronising a place that operates like this anyway. There's barely any parking nearby and I have mobility issues. Most of the parking is one hour only with no return within two hours. Not their fault, but the way that they manage things, taking that fact into account, is absolutely their fault. Their suggestions are to drive over and see if they're busy and wait in a waiting area if they're full. Not ideal, especially if we need to bring my under one year old niece with us and especially when the only parking is one hour only. They also suggested we call when near, to check if they have a table. Sorry, I'm not driving part way there and then calling. Why would I set off and make any part of the journey without knowing if we'd get a table? No. That needs to be established before we leave. I have to pick my sister and niece up and we were literally only going to come to visit you, so I'm sorry but I'm not lumping my niece about only to get turned away at the door. I asked to book a table. I was told that they don't do reservations and we just have to chance it. Having followed the Facebook page for some time, I already knew the place can often be full and parking is very limited and restrictive. It already made me anxious, which is why I asked to make a reservation, because it's a logistical nightmare, especially when I'm trying to take my sister and niece out too. This is where it gets ludicrous. Their Facebook page says that the afternoon tea usually requires 24 hours notice. How does one preorder an afternoon tea for two with no guarantee of a table on the day and no reservation? Do you just order in what you need - to order - prepare it all, then turn us away on the day if you're full? Then what, you waste the food or try and sell it to someone else? It's not like you're on Too Good To Go (90 bags saved now in under a year). Not great. Oh but now they take reservations, for afternoon tea. I ask if they allow under one year old children, so that we can arrange for our mother to look after her if they're not child friendly, another logistical issue they couldn't care less about. No reply for over 24 hours, but online and posting about their menu and the deli. I'm fiercely loyal to local businesses that offer a good product and service. I will repeat visit places that are consistent - just look at my other reviews. I'm not a food critic, but I like to eat out and I have dined in hundreds of places, all across the UK. In this instance, the service has been so poor that I will never again try and give my custom to these people. Congratulations, we're now going out of town for lunch and a local business is missing out, purely down to your haphazard manner of running things, poor communication and the way in which you've made your venue inaccessible and unpleasant. It just all felt very unorganised and a bit elitist to me. As long as they have their loyal regulars, anyone else can get lost. It just felt to me like because their food is so good, they can be as awful as they want to people without any negative impact on their business, so no need to be nice. Felt pretty pretentious and deliberately awkward. Would have also used the deli, but want nothing to do with the business now.

This breakfast was spot on, i am visiting Hartlepool and found this little place on google, it was absolutely spot on, staff lovely same as the food thank you

Food here is as delicious as it looks! The pancake breakfast is the best of both worlds, sweet and savoury. Highly recommend a visit. The staff are welcoming and friendly. We had a little wait as it’s a small cafe but completely worth it!

Called in after reading reviews on Tripadvisor, ordered the traditional cooked breakfast. Wow, from the way the food was presented on the plate you could tell the chef was good . The quality of the ingredients was a surprise, must be one of the best black puddings I’ve had along with the sausages . Couldn’t fault anything , cooked to perfection. If it had come with a slice of fried bread ( my favourite) I think I can say it’s up there in the top two breakfasts I’ve had anywhere in the country, definitely give the Copper Kettle a go , I’ll certainly be back.

My goodness, what a beautiful breakfast we had. Last year tried to go but it was bookings only and full. Gave it another try today and didn’t regret it. Will be going back for the other dishes on the menu for sure. The quality of food and menu options were amazing, atmosphere amazing and staff attentive and friendly.

We went for afternoon tea which was amazing. I had pre warned the staff that I’d be bringing a baby in a pram with me and we had a fantastic table set aside with ample room for the pram which was amazing. The service was fantastic even though it was busy the staff couldn’t do enough to help you, when I forgot to pre order a vegetarian afternoon tea the bacon sandwich was quickly swapped out for a cheese savoury which was tasty and the cakes were to die for. The Malibu coconut ball was incredible! On our way out I needed to change the baby and found that the customer toilet was fantastically equipped with a changing station and comfortable change mat to do this! I also noticed there was a potty available and thought this was extremely accommodating! Basically 10/10 for food, service and amenities!

If you haven't been you need to go! Gorgeous food with lovely staff 😊

Following a recommendation from a friend, we went for Brunch of Eggs Royale, Poached eggs and avocado on toast (The Aussie), pot of Decaf Tea and Decaf americanos. The food was superb, well presented and the staff were very friendly and helpful. What a little gem and will definitely return soon. Highly recommend a visit. We were lucky to get a table as soon as we walked in and was very busy while we were there.

Beautiful cafe with gorgeous food! Took my little dog and she was very welcome! I ordered the pancakes which were super delicious and well presented! Staff were very helpful and friendly with my requests! A lovely place I’ll definitely be returning!

The best cappuccino I have had in years!!!!! And the scone was pretty good as well. Pleasant polite staff

Busy, you might have a wait for a table but it's worth it. Good food very friendly staff.

My daughter lovers the Copper Kettle , goes regularly , so I went☺️ They were full but found me a nice seat and gave me coffee whilst waiting. Took my daughter’s advice and had the full English breakfast. So. 1) 15 out of 10 for the food , the plate was hot 👏 , the quality of the food was exceptional. 2) From walking through the door the ambience of the space was not only comforting but refreshing. 3) People were friendly and very attentive , they knew in detail their product. Will definitely book next time. 👏👏👏🏆🏆🏆🏆🙏

Beautiful afternoon tea . Everything was delicious with staff meeting all our needs. The little caked eere to doing for

This place sets the standard for breakfasts in the area. It's excellent. Food is perfectly cooked and the presentation just makes the experience even better.

Visited with my daughter for her birthday breakfast. The selection available is fantastic, I had a small veggie breakfast but its anything but small with loads of tasty delights. You can swop things to a preferred choice and I struggled to finish this. The sharing platters look amazing, and there's lunch time choices and afternoon tea..... we were there for 8.50am and by 9.05am every seat was taken. The customer service was excellent. Highly recommend.

Always delicious food, brilliant friendly service. Normal menu is gorgeous but we’ve stuck to specials the last few times which never disappoint. Great value for the quality of food you get in here. Husband had said if we win the lottery he wants to employ chef to cook every meal for us 😂

Came on recommendation from a friend. The pancake breakfast stack is immense, and incredible! Lovely little venue and we week be back

Food was presented lovely but we thought that £27.50 for two breakfasts and a coffee was a bit too expensive for us as I would have paid it if we were in Whitby or York visiting for the day but not Hartlepool where we live as keeping local fine I agree but can get a ok breakfast elsewhere local and a lot cheaper

Amazing place! The food was delicious. We tried the biscoff pancakes in a full stack. The pancakes were light and fluffy and there was plenty of sauce. Highly recommend this place. Short wait for a table, which I think is a testament to how good this place is. They also have a little waiting area which is a nice touch.

Busy but what a smooth operation. Amazing food, good value and great atmosphere.

Best in town. Well worth the money. We are regular visitors.

I just picked up a Sunday dinner with lashings of homemade gravy £13 take away one of the best Sunday dinners served at restaurant standard

Never had a bad breakfast yet! Foods always super tasty, staff always lovely and perfect place for bbreakfast/brunch with friends 💜 The birthday candle on top of my pancakes was a lovely touch thank you x

Excellent pancakes, great coffee and top notch service 👌

Massive portion full Breakfast, the Black pudding is the best ever tried and is Doreen's award winning which u can buy online. Very Friendly Staff and Dog friendly. Only had a little wait which they have a small waiting area in the back if u want to sit. Dog got a free Sausage and dog treat so she was well happy. Definitely the best Breakfast I have had since moving to County Durham. Keep up the Good work.

Friendly service, really lovely food. Great coffee. Had the full English pancake stack, its filling. Couldn't finish it all even though I really wanted to.

On my last visit to my lovely sister in Hartlepool I found this amazing place with incredible food, (yes in Hartlepool). Unbelievable, but the food was the best I have tasted for a very long time. They only open from Tuesday to Saturday 9AM until 2:00PM. Well worth the visit but be prepared to wait.

Lovely place for breakfast, French toast was amazing!

Always exceptional food and a really good place in general

It's impossible to rate this place highly enough. The food is stunning, I tried the chicken tikka flat bread from the specials board....just to die for. Portions are gluttonous, you will not go hungry. Presentation is amazing, staff are lovely, I simply can't imagine going anywhere else.....except maybe on the days they are not open!!

The best breakfast you will have! The food is absolutely delicious with a great choice. You must go on an empty stomach because you will leave full! The staff are wonderful and the venue is so intimate. 100% recommend! Can’t wait to go back!!

Absolutely smashing food. Had the Mexican Benedict, wonderful in every respect, and everybody else's food in the place looked equally appetising. Will make diversion to go back for sure.

Beautiful food and very friendly staff. I really enjoyed my eggs benedict. Hartlepool really is one of the friendliest places in England. The prices are more than fair, and I plan to come here every time I visit this lovely area 🙂

Lovely place to eat - fabulous food. Packed to the rafters - get there early or miss out!

At first I thought it was a bit pricey for a takeaway full English and a double shot Americano! Oh how wrong I was, epic breakfast, everything so fresh and tasty. The mushrooms were the best I've had in years, can't fault this place, definitely going back again, only 1 regret! In my excitement and eagerness to eat I did not take a picture 😊😊 Forget to say the coffee is divine too. Thank you Copper Kettle

Shared the breakfast sharing platter with my son. It was outrageous.

We walked in, not realising it was a place to book however there was a table for an hour so we were lucky. I ordered breakfast partner ordered pancake breakfast. Food looked and tasted amazing. Service was brilliant and friendly. Highly recommend and this place needs to be bigger the amount of people coming and having to leave as no space. Parking is a nightmare but finding somewhere is worth it 👌

I recently had the pleasure of visiting The Copper Kettle in Hartlepool, and I was absolutely blown away by the food. I ordered the breakfast sandwich, and it was one of the best I've ever had. The bread was perfectly toasted, the egg was cooked to perfection, and the bacon was crispy and flavorful. The sandwich was also very generous in size, so if you can't eat much you may be able to to take it home and enjoy it later. The service at The Copper Kettle was also excellent. The staff was friendly and attentive, and they were happy to make recommendations. I would definitely recommend this restaurant to anyone looking for a great breakfast or lunch. Here are some of the things I loved about the ultimate breakfast sandwich: The bread was perfectly toasted. It was crispy on the outside and soft on the inside. The eggs were cooked to perfection. They were cooked just right, not too runny or too dry. The bacon was crispy and flavorful. It wasn't greasy at all and the sausage had cheese in it. I also had hash browns and a massive peice of triangular black pudding. The sandwich was very generous in size and had a tasty sweet relish on the top and bottom. Overall, I had a wonderful experience at The Copper Kettle. The food was delicious, the service was excellent, and I would definitely recommend this restaurant to anyone looking for a great breakfast or lunch. Here is a summary of my review: Food: 5/5 Service: 5/5 Value: 4/5 Overall: 5/5 I would highly recommend The Copper Kettle to anyone looking for a great breakfast or lunch in Hartlepool.

An unreal breakfast. Cannot fault it apart from too much to choose from. Friendly staff and very clean premises . My new fav place

Visited here today for the first time after making a booking. The food was beautiful, really enjoyed it and the portions were huge. Staff were so lovely and friendly too. Will definitely book again.

Fabulous food and surroundings, loved it x x

The food menu was great I went for breakfast and the range of food offered was superb. The place was full I would certainly book before going to ensure a table. The food was excellent do not miss eating here

Excellent little cafe. Very busy so book a place if you can. If not you may have to wait for a table. Their little breakfast is a hearty meal! Made with high quality produce and very tasty. The service is excellent but they forgot to deliver our drinks and were most apologetic otherwise that too would have been 5 stars.

Absolute gem of a place, food is amazing and staff are lovely

Sadly the google information lacks in stating that table bookings are needed on a morning. After carrying my kid from the train station just to find out at the service point isn’t clear communication.

First time here after lots of recommendations. The breakfast menu is very good, lots of choices. The food itself is excellent, piping hot , big portions, and very tasty. The service was very good too, my only small gripe is that where we were sat we got a heck of a draft from the kitchen, and as the place was full there was no chance of moving tables. That aside, I will definitely go back, maybe for lunch.

The food is consistently great and the service is excellent. Excellent place for breakfast, brunch, lunch. Always busy for Sunday lunch. Takeaways too

Absolutely fabulous from start to finish. The food, the service and the atmosphere where second to none. We will definitely be back. First class.

One of the best breakfast I have had in ages. Absolutely delicious and well prepared. Definitely a highlight for anyone visiting #hartlepool

What a fantastic place this is. It's very small with about 7 tables available so you need to be quick or patient for a table. We went for breakfast and luckily got seated straight away as someone was leaving as we walked in. The staff were very friendly, attentive and quick. The food was quick and absolutely delicious. We had a full English and eggs Benedict with black pudding. The black pudding was beautiful as was everything else on the plate in all honesty.

Great food, good prices and lovely staff

Lovely coffee and food... Very busy place

Exellent food good home made cooking at its best the food is second to none well presented reasonably priced served with a smile staff are very friendly and willing to help would highly recomend you try this hidden gem

Great friendlyl ambiance, food was delicious and presented beautifully. Staff were friendly and service was efficient Thanks for a lovely visit.

Very good staff excellent Food very good atmosphere good very good service will e going again only small but big menue

Recommended so booked a table/visited. Full English breakfast (all the trimmings) tasted good and didn't wait too long. Only disappointing thing was bacon; well over cooked/hard and couldn't pick up with my fork & no oat milk so couldn't have a oat latte either! I forgot to take photo when half way through breakfast.

We were in the area for a business visit having not visited for a couple if years. I checked TripAdvisor to see where we might get some lunch and was attracted to the Copper Kettle. In view of comments made by others I called and reserved a table. There is Parking close by but it could be a bit of a problem. We were warmly welcomed and shown to our Reserved Table by Hannah. There are some 20 or so covers. There were some interesting choices on the Menu and a good variety of drinks. The Cafe was quite busy and is clearly popular with families and couples. There’s a good selection for Vegans and those with food intolerances. We chose a “fish finger” sandwich and pancakes with maple syrup and bacon. We had a side of skin on fries. All the food was nicely cooked and presented and sauces were served separately. Portion size was generous and Service was friendly and attentive. We had a couple of Fentimans’ drinks and 2 good Lattes to reach a bill of £41. It was clean and tidy with good space between diners. The seats are comfortable if a little firm. They have a deli around the back which was busy. We took away a couple of brownies to give to friends that we were going to visit later. All in all it was really good to find a very good, family run establishment that uses locally sourced ingredients and cares for its diners. We’ve already recommended it to several others and will be happy to dine there again.

Absolutely beautiful, first time visiting this place but will most definitely be back. If yav not been it's a must!

Great cafe, amazing food best Sunday dinner in town!

I've had several meals here over the last 12 months or so. Never been disappointed with either the food or the service. Its fairly small so booking is essential. My favourite breakfast is the eggs Benedict but its impossible to make a poor choice. The restaurant is closed Monday and Tuesday but I've booked for Wednesday using the owner's Facebook page, via Messenger.

We ordered 2 pork Sunday dinners and WOW!! Possibly the best Sunday dinner we've ever had, cost £12 each for the large and actually lasted 2 days!! Excellent quality of food definitely will be back, thank you.

Our absolute favourite place to go for food in Hartlepool. The breakfasts are theeee best in the town, Sunday lunch is fab, amazing scones. The staff are lovely and friendly, the owners are genuinely one of the nicest couples I’ve ever had the pleasure of meeting, they cannot do enough for you. It’s a friendly, family run business that everyone should visit if they are lucky enough to get a table. Would highly recommend. I don’t know anybody I’ve recommended the place to who hasn’t agreed it’s an amazing little hidden gem.

This place serves THE BEST breakfasts in town. I reccomend booking as they always seem busy. The French toast with crispy bacon and maple syrup is unbelievable!

Gorgeous little cafe/bistro. Food is incredible. Really liked the veggie breakfast I had. Service is always impeccable. So friendly.

The best place in town for breakfast, brunch and lunch! Fabulous food and service with a smile.

Possibly the best Sunday lunches and breakfasts in Hartlepool, tried the breakfast pancake stack, was amazing.. beware portions are large so order accordingly..

How did I not know about this place sooner? Amazing food everytime! Thank you and I think I might be a regular.

I visited this cafe last week with friends and was impressed by the quality of the food and drink on offer. The latte I ordered was possibly the best I have ever had. Will certainly pay a return visit

It was my first but definitely not my last visit to this lovely little cafe. The decor is lovely and the staff were very helpful and polite. I had a cooked breakfast but l was spoilt for choice everything looked lovely. Highly recommended

Always such good service and nice food! Chips are best in the town they are so crispy. Never had a bad experience

Been around 10 times - Everytime has been absolutely beautiful. I recommend it to everyone

Travelled down from Glasgow and googled this place, lucky find. Couldn't get a table for breakfast so we got takeaway was half an hour wait for food but well worth the wait. I got stuffed french toast and my husband got the special of blondie pancakes with Cherries. The food was amazing and the portion sizes are good, so pleased we came :)

Wanted to go for a long time. So planned to go while my car was being attended to, a 20min walk with my dog. Arrived at 9.08am to be told they were fully booked, not even prepared to let me have a quick coffee. I didn't know they did take away and it was not offered. Had I known I could have booked. Only other places were at the marina and tried to walk there but not enough time before I was to collect my car. Was going to order Sunday lunch.i was very thirsty/hungry and not at all happy!!

A fabulous little hidden gem. The food is simply delicious, all home made and cooked fresh to order. We had eggs benedict with crispy bacon, cooked to perfection and stuffed French toast, just amazing quality and presentation. We'll be back soon! 😊

Me, husband and my guide dog Simba came today for the first time. Every member of staff were so friendly and pleasant and nothing was too much for them. The food was amazing, never had food as nice in a cafe. Chef even brought Simba a sausage, which he enjoyed very much:-) thanks so much for making us feel welcome, we will be back.

Had the big breakfast, was a little disappointed to be honest, everything seemed to be deep fat fried, bacon was salty,sausage had no flavour and could tell it was fried as the skin was peeling back, the only good things as the egg and the blackpudding, and for the price you should have a least 2 of everything!!! Tea was nice.

Lovely place, good food, great staff

Great lunch, we had the Crab & the fish finger sandwich which was Epic!! Booked up to have afternoon tea next week... Roll on next week

This definitely the place you want to go for breakfast when you are in Hartlepool. You will need to book a table. We were extremely luck to get a table without booking. Very popluar with the locals. Excellent value. Wonderful staff! The plates of food are master pieces in their own right. The nicely decorated restuarant is warm and bright. Near Windsor Street, you may find road parking just outside, if not, there is a parking lot near by less than 100 metes away.

Absolutely lovely place. Friendly owners and staff. Great menu and specials. Best place in town.

Great food, excellent people - we'll be back :-)

First ever visit and we will defo go again. Another customer advised the small breakfast and so that's what we. It did not disappoint, in fact we might have struggled with the large. Nice, clean cafe with lovely attentive staff and a great feast. Perfect.

Great sit in breakfast, the large breakfast was to much for us, great local produce especially the sausages.. they also do an amazing takeaway Sunday lunch, book in advance as they sell out every week.

Always great food, freshly cooked, and always with a smile too. Breakfasts in particular are fantastic

The food was excellent. I had the eggs royale, which I will definitely get again. This is a place I'll recommend to friends and family.

Lovely staff..food is delicious

Afternoon tea, food and service was great, £15 a head was a good price.

Helpful friendly service. Really good food.

Ate here when visiting family and had their "small" veggie breakfast, actually bigger than most full English. wonderful food, lovely coffee and friendly staff.

Lovely lil cafe, friendly staff ordered small traditional English breakfast was delish, well worth going back just to try the rest of the menu

Best breakfast we've tasted. Friendly staff, can't do enough for you. Definitely recommend.

Absolutely gorgeous afternoon tea very fresh really good

Lovely little place lovely food and friendly staff

Lovely views all around this area, we are so lucky!!

1st time a vist to The Cooper Kettle, a good Breakfast menu 😋 I plumbed from the smaller English breakfast with extra toast, looking forward to another vist. Thanks to all the staff. As for the tasting all was cooked to perfection. local produce always pays off loved the Sausage and the black pudding. Cheers for the Very Good Breakfast guys and Not Expensive one @ that.👍💪😍 Darren Atkinson. 5/1/2022

Get Sunday dinner here every week I highly reccomend it

Excellent service and food was beautiful

First time been in, took my father who has dementia he really enjoyed it, service was good very pleasant thanxs