The Connaught Pâtisserie by Nicolas Rouzaud in City of London, Westminster

Very nice shop. That's about it. Unfortunately no toilet. The staff is not that nice. We wanted to move outside and would have to ask permission first

I know of this patisserie because of Milly Kenny-Ryder's "Britain's Best Bakeries," but I think "best" is a stretch. It's a beautiful place with beautiful pastries... that favor style over substance (trio chocolate croissant needs a bit more in terms of lamination). And the price tag is rather unforgivable. The Connaughty Hound is super cute, but not worth £19. Please. Matcha for £10.50. Why? Service charge of 15%, which is higher than most restaurants in London. Very instagrammable place, but I'd go elsewhere for something truly delicious.

I attempted to take my mom here for a piece of mother’s day cake, only to find that they were totally sold out of all pastries hours before closing. Why even bother to be open? A rather embarrassing lack of preparation on a busy mother’s! Certainly reflects poor planning and unserious business practices.

Very fancy but beautifully decorated and pastries were just delicious coffee also the best I had

The coffee and dessert are very nice

Always perfect. Dog friendly too!

The triple chocolate pain au chocolate is a great idea in theory. This was a disappointment. It was completely hollow inside and nothing outstanding. This is £5 wasted.

My favorite place to taste the best pastries, pain au chocolat, croissants. Cakes, hot chocolate everything is stunning. I love their salon de thé.

I got the pan au chocolate and the raspberry dessert with a cappuccino. The pan au chocolate was my favourite and the chocolate had a strong flavour which was nice. The raspberry dessert was good but a bit sickly if you eat the whole thing. The cappuccino was like a normal cappuccino (a bit overpriced). Service is great. Everything was £46 with service

Lovely little high end patisserie. Myself and my partner decided to have a coffee date here, indulging on a sweet treat and a cup of coffee. The coffee was good and the gâteaux we chose were exquisite. The staff were pleasant and cheerful. The environment was peaceful and comfortable. The experience came with a price but you get what you pay for.

It was once the undisputed best patisserie in London, standing head and shoulders above the rest. Unfortunately, standards have slipped recently, with repeated mistakes such as providing the wrong cake for advanced orders, inconsistent quality in pastries (ranging from excellent to mediocre depending on the day), and incorrect responses on their customer chat. This level of service is no longer acceptable from a 5-star hotel. It’s time to regain focus really.

The turbo pan is delicious chocolate on the outside and crispy on the inside, and the chocolate inside is not bitter sweet. It's crazy. I want it for two and three, and their coffee is nice, but not wow, but the croissants are fantastic.

Tiny overrated and overpriced. Not worth it. Made us queue outside while people were sitting for a long time without consuming anything. Avoid.

Very tasty but expensive pastries 🥮 got very lucky to get a fève in the gallette des rois.

I ordered an egg mayonnaise brioche and classic scones. Unfortunately, the egg was too salty, the brioche bread was dry, and the scones were quite average.

There was a queue outside when we visited this place. Considering there were some how much hype about it, it was really disappointing. The server was poor. There was not much of an atmosphere. We ordered the hot chocolate which came to an astonishing £28 between 2 including VAT and service. It was the tiniest mug imaginable and way too rich. We asked for some whipped cream to temper it , but we were told they didn't have any. The waiter was also unable to tell us whether any of the deserts were vegan. Won't be visiting again.

Service was awful. The staff don’t seem bothered at all. We ordered tea and had to ask twice for sugar and milk. I honestly think places like this need more British staff, half the people don’t understand what you are saying.

“The staff here provide excellent service with a professional and friendly attitude. Great experience!

The worst service i’ve ever seen, and the worst place in London, they ruined our mood and our coffee time

Small pastry shop with a great pastry chef behind it. We took an afternoon break with tea and an excellent single portion of Saint Honoré and a Paris Brest, both made to perfection. Soft and light creams, little sugar and all the preparations impeccable from the musseline cream to the cream puffs and even the pastry. The place is really small and not entirely comfortable for eating at the table. Worth a try while taking a stroll around the neighborhood

Tiny and cozy cafe. A place where you treat yourself because of probably the most expensive coffee and cake in all of London, (besides somewhere inside Harrods). The charge for coffee, nearing £10 after service charge. 99% of the clientele is Middle Eastern who don’t mind the prices.

The restaurant is designed with attention to the smallest details, the staff is professional and the food is exquisite. Highly recommended!

It is worth spoiling yourself with those wonderful desserts, in addition to the super delicious chocolate, adding that they have good customer service.

Beautiful and authentic French pastry shop in Mayfair. Everything is really good and made to perfection, my favourite is definitely the Paris brest hazelnut and the chocolate bombe. Staff is really kind expecially the manager Clara, really helpful!

Everything was delicious, I can't wait to go back!

Absolute excellence, served by experts. Elegant and welcoming place. Rare specialities, sophisticated preparations, 1st class service.

Beautiful patisserie, delicious pastries😍

Impeccable food, welcoming atmosphere, excellent service. Absolutely recommended!

The location is exquisite and it felt really warm and nice to go there. But a BIG But with pastries... Saint honoré was way too sweet and the caramel filling makes it denatured.... very disappointed... also the tropezienne was re invented and not in a good way. If you dont like Fleur d'oranger... impossible to eat, and the cake was way too sweet and soft ( c'est supposé être une brioche et la s'en est pas une).Also hot coco was good but too thick and too much... so it makes it écoeurant ....non Im sorry, these are the most expensive pastries I ever had even though I ve been to best french patissiers in Paris and abroad, and not good at all... even though they are beautiful....Regarding service, some were nice , other a bit cold...

If you're a dessert lover, a visit to Connaught Patisserie in London is an absolute must! This charming patisserie offers an exquisite selection of desserts that are not only visually stunning but also bursting with flavor. Each bite is a delightful experience, showcasing the skill and creativity of their talented pastry chefs. From rich chocolate tarts to delicate fruit pastries, every item on the menu is crafted with the utmost care. The coffee at Connaught is equally impressive, perfectly brewed to complement their sweet offerings. Whether you prefer a robust espresso or a creamy cappuccino, the coffee here is sure to elevate your experience. What truly sets Connaught apart, however, is the warmth of its staff. The team is incredibly friendly and patient, always ready to offer recommendations or engage in a pleasant chat while you wait. It’s important to note that this popular spot can get quite busy, so be prepared to spend some time enjoying the atmosphere. But remember, good things come to those who wait! The delectable treats and inviting ambiance make every moment worthwhile. In summary, Connaught Patisserie is a hidden gem in London that deserves a visit. Just bring a little patience, and you’ll be rewarded with some of the best desserts and coffee in the city!

Awful service. We were regular customers, coming almost every couple of weeks. However, today we ask the availability to have the crepes and order our coffee in the outdoor tables. They provided us the coffee and ask us to pay leave to despite the fact that we had already bought our pancakes and had a seat to enjoy our coffee. The manager “klara” kicked us out in a very disrespectful manner in front of many people without any respect . She didn’t tolerate her employee's mistake! Absolutely unacceptable. Of Cours I will never come back again.

‏Bad services ever, bad manager “Klara” she’s super rude from the first second she saw us, She doesn't know how to show some respect to the customers. she don't take the responsibility for her mistake. she called her self a manger! but really she need for a manager. Even the guy in the black suit . ‏This used to be my favorite place for coffee but not anymore! and we will never back to this place and I urge others to think twice before visiting. I hope they improve their service and customer relations in the future.

A wonderdul place to spend the evening

The new apple tart is delicious!!

Highly recommended site!! Ana Belén has been super nice and I loved the coffee and desserts! to repeat a thousand times!

We had an incredible experience at the Connaught! Everything about it felt special, and high end, especially the incredible pastries. The trio of pain au chocolat was our favourite —each one was perfectly flaky with just the right amount of rich chocolate. And the salmon éclair was on another level. I would highly recommend a trip here if celebrating a special occasion like we were, it was the perfect way to mark my birthday and we would go back in a heartbeat.

I ordered a cappuccino and a trio of pan chocolate, which Yummy passed 💯💯

The staff is charming and the cakes are exquisite. I will definitely return. 🥰

I loved the treatment received by her employee Ana y Clara, you can see that she really likes her job and makes a lot of effort to make the client feel at home. The food was wonderful and good price, I will definitely repeat the experience, I give them 5 stars

I had a very negative experience at [the Connaught patisserie]. We were abruptly asked to leave due to a misunderstanding, and the staff handled the situation in an extremely unprofessional manner. It was clear that customer satisfaction was not a priority for them. Instead of trying to resolve the issue or listen to our side, they chose to kick us out without any explanation or consideration. While the café itself has a nice atmosphere, the way we were treated completely overshadowed it. I will not be returning to this coffee shop, and I cannot recommend it to others. They need to improve their communication and customer service significantly.

An impressive place, personal treatment as well as food service.

Poor service; we witnessed an incident where the coffee shop manager”clara” she kicked out customers, and her behavior was very unprofessional.

Bad service from the manager “klara”, she did not tolerate the mistake of her employee and we were expelled in a rude manner!

Very expensive but very good French pastries and cakes

The Connaught Patisserie by Nicolas Rouzaud is a daytime cafe and patisserie serving a selection of handmade sweet and savoury treats. The Patisserie was designed by London-based Ab Rogers Design. The idea was to create a chic Patisserie that “would take its inspiration from a jewellery box and aim at reflecting the exquisite delicacy of the cakes”. All creations are made by Nicolas Rouzaud, a french Pastry Chef who worked in some of the top hotels in Paris and London. The Salmon éclair was both creative and delicious, a delightful treat. Their renowned Trio au Chocolat certainly lived up to its reputation. However, the St. Honoré was less impressive. I still need to try the Pain au Chocolat.

Some of the best crossaints in London. Of course, for a price...

Only tried the pecan tart which was great. Tasted really good....it was a perfect blend of smooth and crunchy. The biscuit base was nice and crunchy and the tart didn't have too much sugar. It is overpriced for what it is but if you don't mind I recommend it.

Amazing coffee and I really like the black chocolate cake

An amazing pastry shop with very welcoming atmosphere. Perfectly executed full of flavours French pasties in Mount Street. Pastries change with season so worth visiting every now and then to try new flavours and colours.

Awful service. We always were regular customers coming almost every weekend. However, today we were asked to leave 3 minutes after the order and provide the table to other customers even despite the fact that we already made an order and were waiting for the cake and drinks. Absolutely unacceptable. Don’t think I will ever come back again.

I come to London once a year and I love to stop by this patisserie. They now have a limited edition tart and it is very rich, but I will always miss the Raspberry Tart. Good coffee and smiling service.

I had to wait a bit to order my coffee because it was so crowded, and yet everyone was so friendly and smiling. I wanted to try the new entremet pear but it was sold out. I will be back for it.

My first time in London and I came across this wonderful place. Very busy but worth the wait!! We ordered a tropenzienne and a couple of cappuccinos, and everything was lovely. Great service, the waiter was very quick and approachable. I'll make sure to go back soon!

St Honore’ with cortado are to die for. Will definitely keep coming back to try other patisseries.

Such a stunning place for a coffee and cake. The food is amazing and the service was first class.

Very delicious Especially black croissants

Better than durée but very expensive. We have been in Paris, Genève, Zurich, Milan. Never we have spent 55£ for two coffees and two cakes. Again quality is amazing but....

The staff were extremely friendly and polite, and my take away order was packaged safely in beautiful packaging. Although the food on offer here is very expensive, it is well worth the cost, as the Raspberry Charlotte I bought was one of the tastiest cakes I have ever eaten. Would highly recommend for anyone looking to buy a delicious special treat.

Excellent Beautiful Attractive Looking Pastry and cakes Absolutely made with Love and Perfection! The coffee and desserts were Delicious. I also tried a Matcha coconut latte, it was super creamy and tasty. I also bought my friend a Gift Box of pastry which was a bit pricey but definitely worth it. They were super impressed!

This cafe has an amazing vibe! The atmosphere is warm and welcoming, with beautifully designed interior. The coffee was top-notch—rich, flavorful, and perfectly brewed. We also tried some patisserie, and they were absolutely delicious. To top it all off, the service was excellent—attentive, and quick. A perfect spot for a coffee break or a catch-up with friends. Highly recommend!

Top-notch Patisserie! The work behind these sweets is huge. Amazing taste and beauty are guaranteed. The location seems too small and the service was ok. Definitely pricey but we are in the heart of London, what do you expect?

I tried a sweet and light crepe for 13 pounds

I’m so disappointed with the stuff, I asked the lady at the counter what’s the filling of this Fig Tart, I need to double check, she told me it’s just cream, but it turns out there tons of ingredients inside but cream only on the top) I’m not sure I’m fine with all of them, and In the UK, food businesses must inform you under food law if they use any of the 14 regulated allergens as ingredients in the food and drink they provide. And I even personally asked and want to double check, The stuff showed zero working ethic just not caring about answering a simple question, it’s too ridiculous, whatever you do I think you should respect your job

I simply cannot fault my experience here. I hit this location at about 1pm on a Saturday in August. It was an accidental find as the spot I was aiming for was too busy. However, I found a table easily here, sat with my book and read for an hour or so. It was fairly quiet, air-conditioned (comfortably) and the staff were very attentive (even though I was only here for a croissant and latte). Both of the items I ordered were superb. I asked for a recommendation on a pastry (I wasn’t in the mood for a dessert), and the kind staff suggested a pink ‘raspberry’ croissant. This was divine. The latte was beautiful in its flavour and everything just felt simply; well-considered. From the napkins to the mugs, the coffee beans, the pastry and of course, the service. I will be making my way back here again to try a dessert in the near future.

£11 for a crepe. Too expensive for a crepe that’s nothing special

Seriously delicious coffee dessert

Their Nutella crepes are wonderful, very delicious, and light on the stomach. They have a crepe cart only outside the store in front of the fountain.

Cute patisserie with delicious tarts and pastries

Very unwelcoming water. Desserts are average

Saw a couple foodie influencers promoting this place over socials so I thought I would give it a go myself. Came on a Sunday afternoon walking into a packed café and since they have different prices for having food in or to go I got everything to take away to avoid the extra charges. I got the popular trio pain au chocolat, pistachio danish, chocolate tart and St. Honore puff pastry. I didn't have anything on the spot as I had already eaten but I tried them all I'm the next few days. Trio pain au chocolat was indeed pretty good. Flaky and the trio chocolate fillings were rich and not too sweet. It's a well-balanced pastry indeed and can understand why it's popular. The pistachio danish was actually a pleasant surprise as I hadn't expected to taste much pistachio like many other pistachio desserts sold across London. But ita got two layers of filling with a creme in the middle and then a pistachio paste at the bottom which was so nutty and really added a lot of flavour and made it a delightful eat. The cakes ok the other hand were quite disappointing for me personally. The chocolate tart was way too rich and I wasn't expecting salted caramel filling in the middle which just made it overly sweet and I couldn't finish the whole thing. The St. Honore was nothing out of the ordinary not sure why it's such a popular cake I didn't think it's particularly special. The puff pastry was covered with a glaze which I didn't personally like, a bit too sweet for my liking. Overall, I had a great time enjoying the pastries but I didn't like the cakes at all. They were also pretty pricey considering it's located in Mayfair and obviously branded as a luxurious patisserie so not really on the affordable side. I am not sure if I will come back again given my experience but it was good to try.

The plain croissants were pretty average at best. Did not feel like they were baked fresh today. Better places in my opinion to get croissants from. The patisserie looked good, but I didn’t try them

Lost for words at the beauty and creativity of these pastries. We tried: - Butter Croissant which was fluffy, buttery and light. - Pain au Chocolat which included a trio of chocolate (milk, white and hazelnut) which was delicious. - Hot Chocolate was perfect, the consistency was creamy but not too thick nor it was bitter, there was a balance of sweetness. - Orange Blossom Tropezienne was light, exotic and fresh, we loved it. Definitely our favourite of our selection. The atmosphere was nice however the seating area is small, we would have loved to have dined in but there was no room but it was clearly very popular. We can't wait to come back and see what they come up with next.

I'm editing my son's review. It's an impeccable patisserie, but not for people who love the food. Expect pompous hotel guests posing with extremely overpriced pastries that will sit uneaten at the table and shooting horrified looks at anyone who may live in a house that costs less than their outfit. My son and I felt very uncomfortable. One of the servers seemed kind, but was instructed by the other not to bother with us. Although we wore smart casual clothes, the whole place quietly screamed that we clearly did not belong there. The smoked salmon eclair was indeed lovely (kudos to the pastry chefs), but it was around £20 for a Paris-Brest, which, as my son put it, is choux, cream and praline. In France, we've had similar for less than €5 with friendlier service and a much more pleasant environment. One doesn't go to the Connaught for value, but the least we expected was exceptional service, particularly for a kind, well-behaved child who is fascinated by extraordinary pastries. Their strategy worked, though: there's no chance we'll return.

The treatment of the staff was bad, especially ellen & tetto

Went to get an ice cream from the Connaught trolley in front of the hotel today. Unfortunately this experience was ruined by the arrogant member of staff servicing the trolley. Firstly he was opening berating his fellow colleague making crepes in front of customers. Secondly he was not wearing gloves when holding the ice cream cone. Thirdly he dropped some ice cream on his hand to which he wiped off with a serviette. He then proceeded to use this same serviette to wrap the ice cream cone and handed it to us. When mentioned how unhygienic all this was he simply said ok. Disgusting.

We had great service and received wonderful advice. We couldn't decide for a long time, but the employees were all patient and tried to choose something that was right for us. The cappuccino was great even with oat milk, the cheesecake was very good, nice dough on the outside and pudding-like on the inside. I had a Chocolate & Tonka Tart, exactly what I wanted, something not quite as sweet and chocolaty. A little crispy top, creamy underneath and then the nice, slightly harder base, wonderful! Definitely highly recommended! Anyone who complains about the price here unfortunately doesn't understand the art behind the patisserie. I think the price is, as usual in London, a little higher than in Europe. But definitely justified.

Bought four different cakes to celebrate for our anniversary. Beautiful cake to look at, but sadly tasted so heavy that we didn’t like any of them very much. Maybe using too much cream and/or butter? Didn’t feel £14 a piece was justified. The decor inside the cafe is so beautiful and cute. Service is as expected, but nothing special. I

The pastries and desserts are divine! But the staff are not friendly. The desserts have the perfect balance of being delicate, fresh, and just the right level of sweet. I normally don't eat desserts as I find them too sweet but I love the desserts here. The staff have a professional front but are a bit grumpy / look like they don't want to serve you.

The croissants are top tier. The trio pain au choc is exactly what I would've hoped it to be! Staff are lovely. It's pretty popular, so expect to wait for coffee or to dine in.

Thanks for the hairy experience. Didn’t handle the situation well, made us pay for the bill only removed the desert and instead of trying to rectify the situation she put some pastry on the table and then removed it. Absolutely awkward and unprofessional.

Very bad place and the staff are very very rude

Totally undrinkable Espresso Macchiato. Coffee devoid of any flavor other than acid. Not even the presence of three teaspoons of milk foam managed to mitigate the absolute acidity of an undrinkable drink. We returned our coffees after barely tasting them and left the venue.

I was quite disappointed with my experience, particularly given the price point. I decided to try the Flan Parisien based on the staff's recommendation, but unfortunately, the pastry fell short of expectations. The Flan Parisien was notably difficult to enjoy. Despite my attempts with both fork and knife, I couldn’t break into the bottom layer of the flan. The pastry was firmly adhered to the paper at the bottom, making it challenging to eat and enjoy. The photo I’ve included illustrates this issue. Whilst the flavour of the flan was pleasant, it didn’t justify the high price. The taste was enjoyable but didn’t provide a memorable experience that would warrant the expense. The coffee was tasty and enjoyable, which was a positive aspect of my visit. In terms of value, I found the pricing to be steep. There are numerous patisseries in London that offer superior products at a better price point. Additionally, I was surprised to find that there is a different pricing structure for dine-in versus take-away, which adds to the overall cost. Overall, while the coffee was a highlight, the issues with the Flan Parisien and the pricing made the experience less satisfying than anticipated.

Average pastry for shockingly high prices. As well as coffee. Not enough space, and also no toilets on premises.

Just too overrated and over hyped . The Charlotte Raspberry cake one the best seller was below average, I thought I was about to try something cakey and yummy but unfortunately full of cream cant taste the cake.

Really tasty cherry choux, rich in cherry flavour

Soo delicious😋😋😋 The packaging, taste, layers everything just perfect I highly recommend it ❤️

Delicious coffee, I recommend it

The Connaught Patisseries trolley in the front of the Connaught hotel is serving crepe and ice cream The crepe is served with Nutella, strawberry or banana. The ice cream choices are great

Superb patisserie, highly recommended.

Very delicious coffee. The place is small and the desserts are delicious. The service is amazing. Waiters are friendly and helpful.

The ultimate treat me place. Sit in availability is limited but take away is also an option. It is hard to find genuinely good patisserie, The Connaught has such a great range and I've never been disappointed with my choices. They also have what I think are the best scones and I've tried most of the big name afternoon teas in London.

Excellent patisserie, service is also lovely, prices are right, as servings are not tiny as in other places. Amazing St Honoré

Good place to go if you want french pastries.

I visited The Connaught Patisserie today and had a wonderful experience. The place is located in a very cute street and neighborhood. The patisserie is pretty, with seating both inside and outside. The staff was very nice. I tried an iced latte and a trio au chocolat. The viennoiserie was delicious and creative, which I really appreciated. Overall, I really enjoyed the experience there.

The Connaught Patisserie is a tiny, cozy gem with outstanding pastries that blend creativity and classic flavors. The ambiance is elegant, and the staff are incredibly friendly and attentive. Kudos to Nicolas Rouzaud for creating this fantastic spot. Highly recommended!

Excellent food and coffee. The attention of Ana Belén and Elisabeth was first class. Your recommendations were very accurate. The Smoke Salmon Écleair is spectacular.

The place is spectacular, the desserts are superior, the Smoked Salmon Eclair and ST are highly recommended. Honoré, and above all the kindness and charisma of Ana and Elizabeth, an experience in attention and palate

Excellent pastries. Very welcoming staff. Unmissable place, I recommend +++ 👌🥰

STYLE OVER SUBSTANCE. Very beautiful gâteaux in appearance but seriously lacking in substance and flavour. At £20 for a piece of cake you would expect it to be very enjoyable. I have had better chocolate mousse from the supermarket. Granted, taste is subjective but I'm basing my criteria on the price and similar places around London. Overall, it feels like an expensive tourist trap. At least Ladurée is consistently enjoyable.