The Coffee Shop at The Range in Rugby

Went here for coffee and carrot cake..I thought £3.35 for a slice of cake was pretty steep..especially when you can buy a whole one for under £3..also the cutlery could of been alot cleaner..friendly enough staff but prices and cleanliness needs to be looked at.

Tines are wrong on here it's gone 4 and cafe shut. So out the shop and straight over to get my stuff at m&s

Went in for a sausage roll and a cup of coffee, paid £5,40 roll wasnt buttered and fell apart at 1st bite so couldn’t eat, Sausages were microwaved and so weren’t nice. Wont be back

Never been before but thought we’d give it a go. They sell breakfast rolls, Jacket potatoes, tea cakes, scones, cake. Not a huge variety but sufficient. They also claim to serve Costa coffee and drinks come in Costa cups. So we ordered 2 tea cakes, a slice of cake, a tea and a cappuccino. Ordering required patience as the lady was busy and kept popping out the back and returning. We asked what the cake was and we got a long hashed sentence basically saying it was either lemon, lime, orange or something else. It looked orange and tasted orange but the lady insisted after that it was actually lemon and lime… who who knows. The cake was nice and light. Not the best cake ever but good enough. The tea cakes were toasted perfectly for me. My friend thought they needed toasting more but I pointed out that whilst the one side was less done, the other was on the verge of being too brown, so any longer and it would be burned on the one side. She then agreed they were done well. The butter that came with them was rock solid having been in a fridge, so we sandwiched the butter in the tea cake to get it to melt. The two butters we found was not enough. We made do but probably could have done with 3. Tea cakes were standard, so fine. Not as good as the Teacakes in Sainsburys cafe, but sufficient. The cappuccino was in now way a normal Costa one. It was very sweet and weaker. I thought it tasted like a pre-mix type coffee. It wasn’t great but wasn’t horrific. Just not Costa. The tea was just tea. No tea spoons though. Just wooden sticks to stir with. We went back up to the desk to ask about tea spoons but the lady never came back to the till so we gave up (we did later spot a doorbell on the counter so had we seen it, we probably should have rang that). Overall it wasn’t bad. I’d maybe go again. Coffee defo better at the actual Costa a short walk away. We also found we couldn’t use our Costa card here so lost out on Costa points we would have had if we went to the actual Costa. Was good value though for what we had. It was an improvement on our expectations.

We stopped for a cream tea towards the end of the day around an hour before they closed and the assistant really didn't want to serve us, made clear by her attitude. She was quite rude and the Rodda clotted cream for the cream tea was either frozen or past it's best. When we asked for another one she brought over one that had been microwaved and was runny around the edges with a hard lump in the middle. No apology, very bad attitude. We will go elsewhere next time.

Noting special but another place to stop off to have a break from shopping. Limited menu but fine for a quick casual visit.

Visited the cafe about 10 in the morning and had 2 slices of toast. The girl serving gave me 2 little squares of butter for the 2 lge slices so i asked if i could have a little more. She said if i wanted more butter it would cost me 25p a square.couldnt believe it. She certainly could do with some lessons in customer care. The tea was only luke warm aswell. I would never use this cafe again which is a shame as the rest of the store is great.

Went in there to-day for a latte etc which was luke warm when i asked the assistant to make it warmer she told me thats as hot as the steamer makes it. I was totally shocked as i actually work for Costa,im sure she didn't have a clue what she was doing.....very dissapointed

I used to visit this cafe every time I went to The Range. Christmas time I went in the food was terrible. I never visited again, up until last weekend. I had a jacket potato with tuna. It was extremely overcooked, skin too thick, the potato was brown. The man behind the counter gave us one and half jackets, think he thought they looked bad too! Tuna had more mayo than tuna. I will not be eating in there ever again, not worth the money. Go across the road to plenty of other cafes that take pride in what they serve a customer.

I don't see many folk drink here ? I've never seen the area dirty. And It is a wee bit expensive for what you get.

Food was a bit pricey but they had a meal deal for £5 which included a toastie, drink and crisps. Considering a packet of crisps was a pound on its own the deal was a must. However the toastie was bland. I had cheese and ham. The ham was in small square chunks and not a lot of it. The toastie was burnt on the underside and it was falling apart. The cheese had no taste and in clumps; not what you expect from a hot toastie. Underwhelming doesnt cover it. Won’t eat here again.

OK, it is cheap and cheerful and the food fits the bill accordingly. It is not bad, set your expectations accordingly and leave perfectly satisfied.

Busted the range in rugby ended our shopping trip with a visit to dee dees and was spoke to in a rude manner then after completing our order got to the table and realised we left my partners blue berrymuffin afterreturning to the till was told we hadn't been charged for it so would have to pay again after paying nearly ten pounds for 2 hot chocolates and a bacon roll want ever be returning and would advise others steer clear

The staff are nothing but rude, 0 customer service skills, every single time I have been in there the staff are either out the back sat chatting (could see them) or sat at a table gossiping with friends. When they can clearly see us waiting to be served. But the conversation was clearly more important. Plastic cutlery as the dishwasher had broken. No hot food as the "oven" was broken! (Microwave) !!! Oh and no salt ! Paper cups and plates. Bypass if possible!! Shame as other range stores have lovely cafe's. It's not good for the poor people who own the chain!

My sister and I visited the range today because we wanted to sit and have a coffee our experience was not great. Craig the manager was unprofessional and rude. I asked for a regular soya latte before I finished Craig had already walked off with his back to me to start making the coffee. I said to him do you want to come back so you can hear me and I can finish my order, he was cocky and repeated what I had said whilst he had his back to me. I then asked which chocolate powder you use he wasn't helpful and replied what do you mean it's just a costa powder.. I explained what I mean is what brand are you using because I do not want it if it contains milk. I went back to the counter shortly after to order another coffee for my sister and one of the other female staff come out of the kitchen looked around the cafe from the counter and said makes you laugh how lazy people are, referring to the customers that had been and left their cups and plates on the tables. She came out to start clearing them with a sour face, there was no where for the customers to put their dirty cups and plates because where you put them was full. It's her job to clear them and stay on top of clearing the space for them to go. Overall unfriendly and unprofessional staff with poor customer service!!!

We visited Dee Dee's as a mother-daughter treat after doing some Christmas shopping. My fussy daughter was desperate to have the topping off the deluxe hot chocolate without the actual drink. Not a request they get every day I'm sure. The kind staff member happily put this into a little dish for her, with a mini gingerbread on top. It really is the little things with children, and this was the highlight of her morning, and therefore mine too. Thank you!

Awful awful service so rude. Kept everyone waiting . We were in a queue of 5 other people while they hid out the back! we called and eventually they said we will serve you once emptied the bins which wasn't in the building this was said rudly with attitude. We then sat down to wait for food and when it arrived it was plonked/ thrown onto the table not handed to each person all went down in same place. They had a brush and rubbish left in middle of floor. Whole cafe was speechless at attitude

We visited the Range at Pitsea and decided to have lunch in the stores café, what a disaster. their was only two people in front of us but it took over ten minutes before we was able to place our order we ordered our drinks and ordered 2 cheese and onion pasties, after waiting a further 15 minutes our food was delivered to our table, I would like to say it was worth waiting for but we were very disappointed, we will not be returning.

A nice little café serving Sandwiches, drinks & Cakes. Called in several times for a coffee & cake - better than shopping! Friendly staff and nice quality food & drink.

Really upset with this place. Ordered three food items a tea and a soft drink. Waited in the queue for ten painful minutes. The queue had one person in it. Good arrives along with soft drink and tea. Coffee takes another ten minutes despite the couple behind me getting their exact same drinks before me. So no drinks with food. Family ended up waiting for me to drink my coffee. Wouldn't have been so bad if there was a problem with the coffee machine but no the server decided that others were more worthy of his attention. We had to ask three times for the drink. Never had such bad service. It's shocking.

Felt like we weren't meant to be in this cafe, as the guy serving was miserable, and had the 'don't want to be here' attitude, the food was okay though

All ways pop in to Dee Dees at the Range for Break when shopping on the Retail Park ,cafe has basic prices which are average for this type of cafe And reasonable snacks, is clean and Tidy has recently been refurbished with comfortable seating ,service prompt depending on number of customers no hassle to clear your table when you have finished worth a visit.

El café nunca está abierto, siempre ir a la gama después de las 6 de la tarde y nunca es abierto y a veces me quieres un chocolate caliente, u otra bebida y es cerrado. Tienda tendrán algo está bien, aparte del hecho de que las cosas están la mitad del tiempo no razonable y hay cajas que tienen elementos en puntos positivos. Lo demás es una tienda buena.

Mi hija pidió que vaya aquí para té y pasteles después de conseguir más de una fría para animar con ella. Limpio, una gran selección de buena comida de asiento y mesas. El personal era servicial y alegre.

I went here with my mum a while ago. She had a black coffee and I had a blue slushie. I can't have gluten so we thought that we wouldn't be able to get anything to eat but they had a basket full of gluten free items on the counter! My mum and I both had a gluten free bakewell tart slice each. It was great that they provided alternative food choices and they were so yummy!

I go here regularly but so far have never been able to have anything as they are always either closed or have stopped serving, even at reasonable prime times!

I have stopped off at Dee Dee's coffee shops before whilst in The Range. Staff training appears to be lacking in all of them. The service you receive depends who is on shift at the time. Adequate at best.

Had a quick coffee & scone with jam & cream. Overall good food & good value. Clean environment & friendly staff.

It is what it is. A in store cafe. Toasties and tea are nice. Would be good to have a bit more of a selection. Reminds me of woolworths cafe.

ok for a quick cup of coffee but nothing special. plenty of other coffee shops across the road at elliots field much better

have tried here a few time. Limited menu and usually only one staff so service can be slow and dont feel some staff know how to serve food etc. Young and inexperienced springs to mind

My 7 year old son and I popped in for a drink and sandwich whilst hunting down stationary for my son to spend his pocket money on. We've never spotted the little coffee area so we thought we would try it. I opted for the standard Americano whilst my son had the fluorescent slushy. The baguettes looked pretty appetising (even at £4 each) so we added them to the bill. The drink were good but the baguettes were awful I'm afraid, the ham salad baguette was filled with brown lettuce and slushy cucumber and the tuna cheese melt tasted of melt. Although my son ate the tuna under duress, I had to take the ham salad back to which the dark haired man handled fairly kindly at first - but then spoke to his colleague about the situation with rolling eyes and tuts to match. I felt awful but it just wasn't edible. They did replace the sandwich for a toasted one hesitantly, and that sandwich was actually ok. Sorry for the bad review but I just feel that customer service was lacking, I can't condemn the food because we may have picked the only bad two. Smile more guys!!

Fairly basic set up but run by a couple of great guys who obviously care. Nice coffees and toasted sandwiches at a reasonable price. What more could you want?

Stopped in for a quick cup of chocolate one morning whilst visiting the store. Very nice hot chocolate. The place was clean, and the staff friendly. Worth a visit if you're there shopping.

Okish pretty average place average drinks and food just usual place for coffee or tea sorry waffling now just to get 100 characters.

Great for a quick coffee and to rest your feet, but nothing to write home about. Coffee nice enough, cake and muffins average . Filled little tummies and stopped the whining for which we were grateful.

Bit on the expensive side but ok for a quick cuppa. Was clean and tidy. Not very big area. Food was to expensive for me as I am on benefit. Would be nice if they did the occasional promotion ie cake slice with your drink.

While shopping at the Range we thought we would try the coffee shop as a friend had recommended it. It was good to see it had a 5 rating, it was very clean. Toilet was very clean and tables were cleared as soon as customers left. The girl greeted us with a big smile and made conversation while making the drinks. I would definitely recommend the coffee shop to everyone. We had a very tasty baguette.

Never thought of trying the coffee shop at The Range before! But we tried it today just for a coffee and a piece of cake. The service was very friendly and the cake was delicious!