Based on 546 opinions finded in 2 websites
Based on 546 opinions finded in 2 websites
Opinions
Amazing coffee and Banbury cakes, service with a smile sold out of an amazing van! Well worth a visit!
Amber Etcell . 2021-01-29
MORE AT TripAdvisor
Spot on service and time, food is always great.
Daniel . 2019-03-23
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I am not happy I have ordered seafood pizza from your shop twice in the space of a week and both times yous have waited until I got to shop to tell me yous have no seafood and I have had to wait three days for the money to be returned and also accepted the delivery when you have to check what we have ordered first before accepting an order
kay . 2019-01-01
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Out of the 5 or so times I’ve ordered from them, the last two times the chicken has been undercooked and pink. Not worth the hassle, use just eat, pick someone else. Seen a lot of other complaints about the food there. Unreliable.
Jake . 2018-11-21
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Food was amazing, long wait but they were extremely busy, they did get my order wrong however seeing how busy they were i wasnt too annoyed!
Marc . 2018-10-28
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Came here after my friend told me about the homemade chips and lovely quality of food and it did not disappoint! Home made onion rings are fantastic too and parmo was amazing. If the food is always this good we will be returning.
Reece . 2018-09-11
MORE AT Just Eat
little bit disappointed with standard of food this time...pizza is always very nice ...chicken kebabs very nice... however the chicken parmo was disgusting hard on edges and the texture of the chicken was like straw ....and usually the chips are nice but this time every chip was bruised and bad black and green and totally burnt just not acceptable guys need to improve on a few areas ..not good when u spend £30 +
Darren . 2018-08-29
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Ordered the Farm Yard pizza and it came with mustard on which is not stated on the menu. I dont like mustard and therefore couldnt eat it and I was starving.
Gabby . 2018-08-28
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Chips were horrible warmed up chip shop chips. Not the normal homemade ones. That’s the only reason I order from here. Disappointed
Mandie . 2018-08-25
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chips were so burnt I was gutted. parmo wasn’t as nice as usual either disappointing
SARAH . 2018-08-19
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Absolutely nectar traditional pizza how it should be! next level takeaway 👌🏽
kevin . 2018-08-15
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Far too much besh on the parmo, and the chips weren't nice at all
Nikki . 2018-07-15
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I asked for salad in my chicken wrap, there was no salad just chicken. Rest of the food was nice.
samantha . 2018-07-01
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Food was stunning as always. Hot, fresh & very tasty, thanks :)
Sean . 2018-06-10
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Found bones in the parmo and some of the chips weren't cooked through
Joseph . 2018-06-07
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parmo is the best i've had, pizza crust is very thin but still tasty, handled a refund within minutes as they had no ice cream, used to order from tasty bites but will be coming here from now on
Nathan . 2018-06-06
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Stunning food as always, be back again soon 👍👌💯
Sean . 2018-05-25
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The best Parma and best chips in town. Superb food and value
Tim . 2018-05-13
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Beautiful. Lovely friendly staff :) keep up the good work guys :)
Miss . 2018-05-02
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Fantastic service, some of our order was missing but the staff were fantastic and dealt with it straight away.
sam . 2018-04-28
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Got home, Parmo was freezing and some chips uncooked
Thomas . 2018-03-25
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food was lovely, was ready for me collecting. 1 thing missing but staff couldn’t of been anymore helpful and got it delivered as soon as they could. Definitely will be ordering again.
Natalie . 2018-03-16
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pizza was great Parmo was even better... homemade chips will be using again!!!
Matty . 2018-02-20
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i didnt get any food yet。where is it ?
GuiGeGe . 2018-01-06
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Parmo had too much bechamel and was cold
Louise . 2018-01-01
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Spot On!! Merry Christmas Pizza Guys.
Darren . 2017-12-23
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Food is really nice from this place, they just keep forgetting things. maybe they are too busy, but this time no garlic which made the kebab very dry and spoilt the treat of a takeaway. it was clearly requested in the comments box. we have been using elsewhere for this very reason and keep popping back, but not sure if we will again.
Darren . 2017-11-04
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Place is really clean and customer service is great, the wraps and pizzas are amazing all freshly made and put through a conveyor oven, really nice
Benjamin . 2017-09-28
MORE AT Just Eat
chips where rock hard. bad idea. salad is bad and only a little bit
Beth . 2017-09-21
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We were told that our order would be ready to collect at 20.20, my partner set off to collect it and at 20.30 the restaurant called to say there was a problem and our order hadn't been cooked yet. They explained they were busy and had a back log, however they had confirmed collection for 20.20. They also recorded that the order was collected at 20.20 however we didn't actually collect it until 20.50. The food itself was lovely but service was unacceptable.
Mell . 2017-09-10
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I am very pleased with my order I will be ordering here every time I don't fancy doing the washing up this takeaway is a credit to take out no Greece at all and premium quality in food and service highly recommend my only complaint is I was too full up to finish :) 5*
matt . 2017-08-27
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best and nicest restraunt in Hartlepool
Lee . 2017-08-25
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Food was too greasy especially mozzarella sticks. Salad was only lettuce and coleslaw. Not enough belcham sauce in Parmesan
Emmie . 2017-08-20
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absolutely spot on, explosive parmo was cooked to perfection and no grease unlike everywhere else and the philly pizza is genius
Johnson . 2017-08-14
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Absolutely mint, sorted our hangover right out. Well done guys 😁
Gabby . 2017-08-06
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The chips are real chips, the pizzas are thin crust authentic Italian pizzas and there was enough food in the 4 person meal deal to feed 4 adults and three under 10's - with some left over! I'll certainly be ordering from them again!
Sophie . 2017-08-06
MORE AT Just Eat
Food was lovely. Will definitely order again
Paul . 2017-07-29
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Your food was absaloutely gorjjj yous are a true hero to this town I just adore you Parmos WE LOVE PIZZA GUYS WE DO cemmonnnnn
Alex . 2017-07-26
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Love the food from the pizza guys.. every order has been amazing. Will really miss the pizzas and burgers now that they aren't delivering any more
andrew . 2017-07-18
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Very nice food, don't have one bad word to say. Will definitely order from there again. We all throughly enjoyed everything!
Alex . 2017-07-18
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Lush food :) will be sure to order again loved it
Gemma . 2017-06-26
MORE AT Just Eat
Delicious! Utterly delicious Parmo was massive and plenty of chips, and the burger was top draw as well
Craig . 2017-06-22
MORE AT Just Eat
Great service all round. I made a mistake on the just eat app and after a quick phone call they sorted the problem and kept me up to date. Food was lovely! Pizza was nice, wasn't dripping in grease like many other takeaway shops. Also got the mozzarella sticks which I was shocked at appearance but pleasantly surprised by how nice they were, a little sickly if you ate to many but over all we're amazing as well as the proper onion rings! Not frozen actual proper onion rings! All round great food, will definitely return.
Brittany . 2017-06-19
MORE AT Just Eat
Best take away shop in the town!!
Beth . 2017-06-08
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Super fast delivery great tasting food thanks
Paul . 2017-05-27
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The tomato garlic bread with cheese is amazing!!
Karen . 2017-05-22
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Excellent as usual. Quick delivery too
Sarah . 2017-05-21
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Good came really quickly and hot. Was really nice. Only thing was the onion rings where very greasy but I still really enjoyed
Tony . 2017-05-16
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Food wasnt very nice but delivery was very quick
tina . 2017-05-14
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The order was wrong, items were missing, the chips were inedible, and there was string in one of the burgers.
Nathan . 2017-05-13
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Spot on again bang on time and food was lovely as always. Thanks guys!
simon . 2017-05-11
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Food was great quality, well cooked and prepared, cannot fault it! Only downside was food was a little cold.
Andy . 2017-05-11
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Always on point with takeaway, really hot and nice!
Liam . 2017-05-09
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Cold not cooked went in the bin
Neil . 2017-05-07
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Moved into area. Chose The Pizza Guys because of high reviews. Beautiful pizzas. Delicious crispy bases. Tasty tomato sauce. Toppings plentiful. Garlic bread was highlight. Definitely order again.
Sarah . 2017-05-06
MORE AT Just Eat
Fab it was tonight no complaints at all
Leighanne . 2017-05-05
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The food arrived on time as stated, however the contents were cold.
Craig . 2017-05-04
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First time I've ordered from these guys. Hugely impressed. Probably the best pizza I've had in Hartlepool. Hope my next order is as good.
John . 2017-04-30
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6/6 stars the Parmesan was gorgeous and pizza was delicious they did forget our dips and drinks but when I rang the man on the phone was very kind and apologetic and they sent them out to me and my partner straight away I haven't got one bad word to say about the place l absolutely lovely food fast delivery time.
Katie . 2017-04-30
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I ordered a 16 inch London pizza. What turned up an hour and a half later was a cold, 12 inch margarita pizza that tasted like it had been pulled out of a supermarket freezer and placed in a 16 inch box for effect. An absolute disgrace
Max . 2017-04-30
MORE AT Just Eat
Cold Burnt pizza and a very small cold portion on kebab meat and chips!!! I will never be ordering from this place again 😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Tony . 2017-04-30
MORE AT Just Eat
It's a good job the food was nice, cause it was 1 hour late! Parmo box was completely destroyed when it arrived. It was soggy and had a hole in off where it was wet and things were put on top of box. Gutted cause I'd heard so many good things about the place!!
Shawny-Ray . 2017-04-30
MORE AT Just Eat
Delivery time and driver spot on but quality just wasn't there for first time ever which was a real shame. chips were poor pizza was Overdone and slightly burnt in one side. I love your stone baked pizzas but this was too much. donner Parmo was very chewy and the bechmel very funny. overall just a bad day at the office. Will still cone back cos best pizza and Parmo in town but got a bad one today :(
Daniel . 2017-04-29
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Great burgers and pizzas, delivery time was a little late but still happy with the food.
michael . 2017-04-29
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Did not deliver the drink and the delivery driver said we must call the shop to ask why for it. Despite the fact it was on the receipt.
steve . 2017-04-28
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Started using these my recommendation from a friend. Would change now.
simon . 2017-04-27
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Unreal food once again! Pizza was amazing. Not gonna knock stars off as everything was spot on but again we commented to have no coleslaw in the 3 portions of salad & again it was covered with coleslaw :(
Luke . 2017-04-27
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Food was ok but was 25 minutes late and line was constantly engaged. When the order came it was incorrect (Half Parmo instead of Full) - although they did come back to deliver the Full Parmo later this is not ideal.
Alex . 2017-04-27
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Delivery was incredibly fast and staff were lovely as always however the wraps were just warm at best with very little actual Parmo in them and absolutely no bachamel or cheese , salad however was lovely . We order from here ALOT and always have fabulous service and food and Patmos are usually best in town however you get them but unfortunately on this rare occasion the food was not what was expected . Hoping it's a one off
cat . 2017-04-26
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Normally my favourite pizza shop! Tonight the pizza was soggy and full of grease. The kebab meat on top of the pizza was the last scruffy burnt bits..
Robyn . 2017-04-24
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The best takeaway we have ever had!
Stuart . 2017-04-23
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Food was absolutely amazing and piping hot on arrival, will be ordering again :)
Kayla . 2017-04-23
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Really great tasting food and the staff were very friendly, polite and apologetic when I complained. Unfortunately, both times I've ordered now a) the food has been completely stone cold and b) items have been missing from the order. It's quite irritating to have your food delivered and then have to microwave it straight away and wait another half hour for your other items to arrive. It would be the best pizza in Hartlepool otherwise. I can only assume they are understaffed and very busy and this is why food is cold/mistakes are always made.
Fay . 2017-04-23
MORE AT Just Eat
Food was lovely excellent prompt service will definitely use this restaurant again recommended
Tracy . 2017-04-23
MORE AT Just Eat
A little disappointed with this order unfortunately. This restaurant doesn't have the option for Garlic etc on Just Eat for kebabs and wraps. So I put it in the messages part and sadly none turned up with the delivery. Result was a dry mixed kebab. I know if I rang they would send one as they have previously made mistakes and done that. However, it was an hour for delivery and getting late. Please try and get it right first time and maybe add the option for sauces to just eat.
Darren . 2017-04-23
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Top drawer closest takeaway to restaurant quality
Robert . 2017-04-22
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Food was late and abit cold, when I phoned up the stafff were polite and apologised. The food was really nice and would deffo come here again.
Alisha . 2017-04-22
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Food arrived after delivery time
Tori . 2017-04-22
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Came 20 mins late, food was freezing and the dip was warmer than the food. No apologies from the takeaway, won't be going here again
Jack . 2017-04-22
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Was sad to see our 16 inch pizza didn't seem it's usually size but can understand this happens. Was still beautiful as usual, arrived quick and hot
Liam . 2017-04-22
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The food arrived almost an hour late, called the shop to see where it was and the staff were polite and apologetic. The food was still hot and good quality when it arrived.
kara . 2017-04-21
MORE AT Just Eat
pizza was dissapointing kebab meat didnt even taste like kebab and couldnt even eat the crust and far too much flour on the bottom
naomi . 2017-04-21
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Bolognese parmo was delicious.. Food could have been slightly hotter on arrival but on a whole really enjoyed it..
rachel . 2017-04-20
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Best in town by far. Everything was amazing again. Thanks
Luke . 2017-04-19
MORE AT Just Eat
Service was great, on the full parmo it could of done with been a bit bigger as ordered 1 half parmo and 1 full and between the 2 there wasnt much difference in size, other than size the quality was there nice tasting parmos and the kebab was the best 5* quality food but make full parmos a silght bit bigger, will deffo order again as quality is the best around
Sean . 2017-04-18
MORE AT Just Eat
Exceptionaly fast deliver, great food, piping hot, would definitely recommend, delicious, thank you pizza guys
Jamie . 2017-04-18
MORE AT Just Eat
Spot on really nice food would definitely order again
Paul . 2017-04-18
MORE AT Just Eat
Food was 30 mins late so took 1 hr 40 for 1 pizza and 1 Parmo. Food was cold. Had a total of 12 chips with my Parmo and hardly any cheese on the pizza. When I rang to see where the food was (after 20 mins late) they told me it was out and they were busy but couldn't tell me how much longer it would be. Tried this place for first time but won't be ordering again
Nick . 2017-04-17
MORE AT Just Eat
Took 20 mins to get to me. It was piping hot and gorgeous :)
Vikki . 2017-04-15
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Lovely food, quick delivery service
fran . 2017-04-15
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Pizza tasteless and not very hot, very dissatisfied. Chips absolutely horrible, arrived squashed and lakf cooked wouldn't order again
Margaret . 2017-04-14
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They did not get my order correct 3 times they had to send someone out so I didn't get my meal with my family!! Will not be ordering again. Food was basic, salad was pathetic! A few dropping lettuce leaves with a bit of red coleslaw. I was so annoyed as I had heard good reviews and did not order from my usual take away due to a recommendation! Never again.
lynne . 2017-04-14
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My 2 burgers in double cheese were well over cooked n dry. They r however normally mint n I wil order agen jst hope burgers r nice n juicy🍔🍟🍕
gareth . 2017-04-14
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Food tasty as always, unfortunately the salad was missed from the order and it wasn't very warm on this occasion
Jill . 2017-04-13
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Me and my partner have been going here for about a year now and will not go anywhere else. The food is always delivered piping hot, within half an hour of order and the driver sometimes has a bit of craic with us at the door too.
Liam . 2017-04-12
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Fantastic food & service, even rang me to apologise cos they weren't as quick as THEY would have liked 👌🏻👌🏻👌🏻
christian . 2017-04-12
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Delivered quick, nice and hot, delicious as always!
Callum . 2017-04-12
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Excellent quality food, lovely delivery people. Can't fault.
Karen . 2017-04-10
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Meal was absalootley gorgous, the pizzas are perfect, no stodge , parmo was nice too , even tho I waited bit longer then they said meal still came piping hot and we will definitely be ordering here from now on 👌
katrena . 2017-04-10
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Food was lovely but we didn't get what we ordered, ordered 2 10" pizzas , received a 12" and a 10" and the 10" didn't have on what we had picked. Ordered 2 tubs of garlic and only received one. When tried to ring the shop to rectify this, couldn't get through. It was all tasty but just didn't want to eat someone else's order if there was a mix up. Just bad organisation
Laura . 2017-04-09
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