The Coffee Collective in Tewkesbury

Now closed - next nearest pub open is The Cheese Rollers

Food was mouldy and stank. Didnt apologise. Gave me the same food back but that food stank aswell didnt go back to get more. ridiculous

I have been shopping at Teddington Stores for close to seven years. The butchers(especially Richard) are very helpful although the hygiene is questionable. No washing of bare hands between handling meats, no use of disposable gloves whatsoever. Last week the senior butcher went to the external fridge bare handed and brought in a joint and presented it without washing his hands or putting on gloves. The Saturday girls are exemplary, the older staff, one in particular, are abrupt, and can be extremely rude and has a propensity to handle the open display of sweet pastries with no regard to hygiene. This display, close to the toilets and front door, is not covered nor has a sneeze screen to it and is at an ideal height for children to handle(witnessed). I have taken to having a coffee and cake after shopping but, since finding a Victoria sponge for sale with mould on it, have refrained. I am sure the cake covers don't comply with EHO standards! Surely these cakes should be kept in a cool environment with a sneeze screen. I have recently discovered out of date produce for sale(coleslaw two days over). I called this to the attention of one of the staff and was greeted by "What do you want!" I mentioned that this was an EHO breach and needs to be removed. I was given a look of incredulity as if to say "So what". She reluctantly removed the item. It is a pity that such a wonderful shop is being let down by lax hygiene and staff/public interactions! Perhaps familiarity does breed contempt, but I feel that, due to my recent observations, I have no alternative but to look elsewhere for my shopping experience. It’s disappointing that the owner is unable to reply

Dog friendly! Human friendly! Excellent food and service. Set in a lovely cotswold village. Been back several times.

I've only visited once but the food was fantastic and the staff are lovely.