Based on 4.086 opinions finded in 2 websites
Based on 4.086 opinions finded in 2 websites
Opinions
Food was great, nice atmosphere, Niamh was amazing!!! Very nice and attentative :)
John Molloy . 2025-03-08
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Great food, great place, great service and all at a sensible price. Menu will suit almost anyone. Went for a family meal and everyone said it was amazing. Can't fault the place.
Ian Falconer . 2025-03-07
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Best Sunday lunch we ever had. Ellie and Sophie were exceptionally lovely. Thank you. Will return when back in Liverpool.
Sally G . 2025-03-02
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We had a lovely meal at the Botanist Liverpool One. We were having a birthday lunch for my mum (it was her first time at the restaurant) and the service was so good by Sophie. She was very polite, attentive and made good recommendations - thanks Sophie. The meal was made more special by a happy birthday card on the table and then a birthday message on the dessert plate. It made my mums day. We loved the food - good quality, decent price and service was great.
Adele Carroll . 2025-03-02
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I came for Sunday lunch, the chicken was cooked really nicely and the roast potatoes were lovely. However, that is where it ended. My drink was filled with little black bits and what looked like dirt. The glass was filthy. The waitress was lovely and promptly exchanged the drink. When the food arrived, the veg was limp and unappealing and was left uneaten. The gravy was cold and again went uneaten. The beef was awful, clearly a very cheap cut, and it was difficult to find any meat amongst the gristle and connective tissue. We didn't hang around for a pudding, so I can not comment on that. Unfortunately we won't return. The staff were so lovely and professional and this is why I have given two stars. I probably think it's do with the cost of ingredients and utilities rather than anything to do with any person. Which is a shame. My usual go-to place for a Sunday lunch was the botanist at media city, which has closed, so I thought I would try L1.
Angel . 2025-02-28
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Lovely food and very nice drinks. The building was also lovely too
Tom Everett . 2025-02-25
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Food and service really good .Ronnie was very helpful . Could do with serving pints though instead of cans .........................
Vegas1st-timers . 2025-02-22
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Ronnie was absolutely brilliant. Thumbs up to such a lovely young lady Service was brilliant
SH . 2025-02-22
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Ronnie was an amazing waitress, good knowledge of the menu and brilliant recommendations on cocktails. Definitely 5 star experience.
Alex Higgins . 2025-02-22
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Ronnie was absolutely brilliant and couldn't ask for better service. Don't let her go anywhere else
Emma Neild . 2025-02-22
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We had ronnie as a server and she was super lovely and helpful, and the meal was lovely
Kara Halliday . 2025-02-22
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Ronnie, our server was very friendly, talked us through our options and very happy to make order changes and get bills between other customers. Thank you for the pleasant and cheerfully quick service!
LJ Injury Clinic North West UK . 2025-02-22
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Food and drinks were lovely and Ronnie was very attentive and approachable! Would definitely visit again!!
Nicole J . 2025-02-22
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Really good food and Ronnie was a brilliant waitress. Would recommend
Patrik Greenall . 2025-02-22
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Ronnie was fab, very prompt and efficient! So lovely!
marysia wojcik . 2025-02-22
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our server ronnie was great didn’t take long for the food to arrive, drinks all came in good time and the dessert arrived fast too, definitely deserves 5 star
Amir . 2025-02-22
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Great food and service, thanks Niamh!
Nicola . 2025-02-21
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Great atmosphere and food, thank you to our waitress Niamh x
Roisin Coyne . 2025-02-21
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Niamh was lovely and looked after me and my son
Rick Hart . 2025-02-21
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Great ambience, good food and wonderful service thanks to Niamh, who is a credit to your establishment.
Gill Edwards . 2025-02-21
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Great food. Niamh was super helpful
Sophie H . 2025-02-21
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Had a lovely meal at the Botanist, our server Niamh was so friendly and very accommodating. Would definitely come back!
eve . 2025-02-21
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Lovely meal, great atmosphere and Niamh was great. Really attentive and friendly. Can’t wait to come again!
Holly Andrews . 2025-02-21
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Great food and service. Niamh was an excellent server!
Alex Adams . 2025-02-21
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Went for valentines with the wifey. They offered us a set menu for valentines, which didn't take up and ordered off the main menu. We had the small plates option as you can try a greater selection. The Korean chicken is absolutely delicious. The waitress was polite and friendly, and the acoustic duo singing live hit the spot 👍🏻
Mick G . 2025-02-16
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Great food, friendly staff and a beautiful romantic atmosphere. From the moment we sat down in a nice table in the corner we looked at others eating and Thier food looked great. The only thing that was a bit off is that we got there and the nice lady said set menu but we later found (after we ate) that we could of used the normal menu. The food on the set menu was beautiful and we tried something new so still a big 👍
Tony F . 2025-02-14
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Just had a lovely lunch here, we opted for the 3 light bites/tapas style each and everything was well cooked, hot and delicious! Being one of only 2 tables in for lunch, I somewhat felt sorry for the server as the lady on the other table was plain rude to the waiting on staff, making a fuss that our food came out before theirs as we had only ordered starters in comparison to their hanging kebabs 😅 then she had the audacity to send her food back and no longer wanted to pay, for no reason other than being a fussy, rude woman! Hope she enjoys the rest of her day though and doesn't berate more staff with her self entitlement ✌️
Erin W . 2025-02-11
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Our server was lovely, sorry cant remember your name but you are doing your Law Masters, lovely girl, helpful and pleasant. Food was lovely and the wine was a good price. Nice atmosphere and no loud music which was fab. Highly recommend
Clare Warbis . 2025-02-10
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Could not fault the food, it was lovely, Atmosphere was great and our server Niamh was so friendly and helpful. Thank you for a lovely evening
Gemma Allsopp . 2025-02-08
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Great food and great service , shout out to Niamh
Phil Bright . 2025-02-08
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Niamh has been fantastic, and made the experience at the Botanist brilliant, and will definitely be returning. Thank you Niamh.
Pete . 2025-02-08
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Fantastic service off Niamh xx excellent food
Alison Bartlett . 2025-02-08
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Amazing service from start to finish, well looked after even though restaurant was very busy. Niamh was brilliant, helped us with my children and wife, sorted some hot water with no dramas for my 4month of baby, over experience very happy, oh and food was fantastic hanging kebabs for the win!!!!
Matt Tyson . 2025-02-08
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Niamh was very polite and fast, brilliant service
Tom Foxon . 2025-02-08
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Niamh was very nice and Helpful, Would highly recommend.
Harry D . 2025-02-08
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We had a fab time at the Botanist. It was a quiet Wednesday evening and we were there to celebrate my son's 20th birthday. We started with cocktails in the bar (it was still Happy Hour, which is amazing value - bottles of wine for £15, 2 cocktails for £15 etc), and that was very enjoyable. We were taken to our table when we were ready and the food was fantastic. Between us we covered most of the menu! The duck and pancakes was gorgeous, as was the sausage and mash and the hanging kebabs. Good options for vegetarians/vegans too. Service extremely good in both the bar and the restaurant - that perfect combination of professional and friendly. Highly recommended.
LulupopLiverpool . 2025-02-07
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Great food, attentive service and roomy enough gh in the indoor veranda section for meetings too. Can't fault the Botanist, first time visit g the Liverpool One location, but will be back.
Ian V . 2025-02-01
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Bailey and Lucy were excellent bartenders they were attentive and served me right away. The level of service was excellent and respectful.
Mason Romano . 2025-01-24
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Amazing food, and great service. Bella was incredible and friendly!
susan anjorin . 2025-01-11
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Came here last week with my work friends as a late Christmas party, we thought the interior was lovely however the food is below bog standard, I ordered the chicken katsu curry in my opinion your better off going Wagamama’s !! Our experience was ruined after I’m assuming a waiter (young lad with a skin head) SLAMMED the food onto our table abruptly and completely blanked us when we asked for sauces. When my friend on the table specifically mentioned a severe allergy to sesame seeds the waiter didn’t have any idea of which meals were which and safe for her to eat and proceeded to place down an plate in front of her which did in fact include sesame seeds! incompetent, lazy, and attitude ridden staff and the overpriced RUBBISH on the plate has ensured I will never recommend or revisit this establishment again! note to management, the environment may look nice but the experience makes it unbearable. Give it a miss
Sandra Brown . 2025-01-04
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Okay, but quiet although it was a Monday night. Drinks were decent
Saxon Christopher Whittle . 2025-01-01
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Really nice place, food, lovely, staff great very friendly and polite entertainment good 👍
David Wood . 2024-12-15
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The food and service were incredible. Staff were very good, the music wasn't too loud that you had to shout, and the overall atmosphere was brilliant. The Pineapple punch cocktail was especially amazing.
Mark Riley . 2024-12-13
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Been here before it was lovely last year same time. Waited ages for our drink to come had nearly finished first course. My Christmas kebab came very under cooked i sent back. Brought food but no cutlery. Then was cold on me serving, sent back again once I plated. Got up 3 times from the table to get service, even to pay! £10 service charge which i refused to pay. Such a shame on £100 bill.
Lesley Wright . 2024-12-13
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We came in to celebrate my sister’s graduation, and while the food was okay, the service was not great. As someone who works front of house in a restaurant, I found the lack of basic service standards surprising. There was no check-back on our food to see if everything was okay, and we weren’t offered desserts, which felt like a missed opportunity to enhance our experience. For such a special occasion, we expected more attentiveness. Unfortunately, this put a damper on what should have been a celebratory evening.
Ffion Spencer . 2024-12-09
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We went for Sunday lunch on 8 December and the food was delicious. Highly recommend the pork roast dinner with stuffing and pigs in blankets. We were served by Marius who was absolutely amazing. Very polite and attentive, fantastic service from him.
Shaun . 2024-12-08
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Absolutely incredibly beautiful. But absolutely incredibly overpriced in Liverpool every single place is massively overpriced. But Liverpool is such a beautiful place to walk around so much history
Kevin Birkett . 2024-12-04
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Paul - was a baddie, extremely polite and helpful, loved our experience 10/10 x
Ellis Busby . 2024-12-02
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I recently dined at The Botanist Liverpool One and had the pleasure of trying their hanging kebab. It was absolutely delicious! The meat was perfectly cooked, tender, and full of flavour, complemented by a variety of tasty sides. The unique presentation added to the overall experience, making it a fun and memorable meal. The atmosphere was vibrant, and the staff were friendly and attentive. I highly recommend visiting for a delightful dining experience!
Darren Cheng . 2024-11-27
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Food was ok expecting more for the price.. Place was freezing asked to put heating on but it never happened. Service was slow
Andrew Whitmore . 2024-11-25
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We only popped in for drinks, we like the Botanist chain. The service was good, but we only stopped for one as there was a very cold draft from the doors
Matthew Fox . 2024-11-24
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My daughters took me for a surprise birthday lunch. Lovely food, good service and an extra surprise.....fizz and brownie..on the house. Such an enjoyable time. Will go again
D Price . 2024-11-22
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Lovely evening tasty food, service very slow
Sarah Austin . 2024-11-22
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Food was good staff were friendly and helpful definitely going back
Alan Mckenna . 2024-11-16
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Great service and lovely food. Pricey but worth the money.
Colin Drelincourt . 2024-11-06
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From the selection of tapas starters to all of our main meals, the food was great. Wanted to give a special shout out to our server Bella. This was a busy Friday night but she was always aware of us and made sure that we were never waiting too long to order or wait for food.
martin . 2024-11-02
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We had a great experience at the botanist in Liverpool one. The food was good but the real pleasure was the staff. Marius was amazing, making the service very tailored to the customer with plenty of care and attention to detail. Staff make a business and Marius was a breath of fresh air. Great service! The botanist are lucky have him.
Gareth J . 2024-11-01
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Slow service, told table ready, no cutlery no napkins, tasty food just about saved the experience but very over priced for what it is, discretionary service charge added for a table of 2 when dealing with long wait times between having to ask to place a food order and a 30 minute wait on food
Alistair . 2024-11-01
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Good service, friendly staff 👍
Ann Coyle . 2024-11-01
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Fantastic food and service. good prices also. Didn't have to wait to long for food . But definitely book a table as it is very busy
Ian Davies . 2024-10-28
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Visited The Botanist for lunch on 26th October. We have been several times, and have always been very satisfied with the food. On this occasion, my meal was awful. You would think that it would be difficult to get sausage and mash wrong, but they managed it. The sausage were overcooked and rubbery, the peas were hard, and the gravy wasn’t very warm. Very disappointing.
David F . 2024-10-27
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Came her to thank the staff for such lovely service tonight. Came for my dad in laws 70th bday. The service was super friendly and helpful all the way through. There was a small mistake with the order but it was acknowledged and rectified in a really personable way. Mistakes happen but how it is dealt with is always the key for me and this was handled really nicely. Also the staff gave us an impromptu happy birthday song and embellishment on outer dessert. So nice they did that off their own back. It wa really appreciated. The food was really good and was happy to see some really decent vegan options on offer. Thanks for a lush evening!
flavourface . 2024-10-25
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Welcomed like a valued customer and given a menu. Served quite quickly and food arrived in good time. Very nice chicken kebab on the skewer with chips. Decent beer. Good service, good food, good atmosphere, good location. Reasonable price for what I received. Will return.
jamiesandilands9 . 2024-10-23
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Lovely staff amazing atmosphere and always a good verity of live music
Dafydd Huw . 2024-10-21
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Has a lovely meal. Food was amazing. Then the Incredible staff allowedus to buy from the deli with discount.
Maria Morgan . 2024-10-19
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Absolutely fab! They went extra mile and wrote the message on table" Happy Birthday".The food was great too,we had Sea bass and Korean chicken(little bit spicy) and very nice cocktails.We will definitely come again in1 month time.Thanks to a blond waitress..
Mimi H . 2024-10-15
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Starter was nice but as for the main (hanging kebabs) it was very bland. Basically just chicken and chips. Could have done with some salad and sauces or something with it. Not worth the money and very disappointing. Also asked for a Malibu and when the drink was brought to me was told they don't sell it and I have to have Bacardi. I don't like Bacardi so I would have preferred it if the staff member came to tell me first they don't sell Malibu and would I like anything else. Disappointing birthday meal, ended up coming home and ordering a takeaway as we was still hungry.
Vanessa . 2024-10-13
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Arriving at 4.30pm we sat outside, no one came to take the order and we thought that there was probably no service inside. No problem, we enter the venue at 4.45pm. We are made to sit in an internal room. After 5 minutes a table sits next to us who will order after 10 minutes. Nobody considers us. After 20 minutes we ask to order but we only receive a "one second". We still wait but nothing. We call a new waiter who says that that room was only for those who wanted to eat. We, who only wanted to drink, got up and changed rooms. In the new room we wait another 10 minutes and then go to the counter and discover that we ordered from there. Unfortunately there was no communication with the staff, who were intent on drinking their cappuccinos/tea and talking to each other, instead of communicating with us who had clearly been waiting for a long time. Only the place is saved, really nice.
Luca Santucci . 2024-10-13
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Only madri on tap which is glorified carling. Nice venue
Andy Jones . 2024-09-30
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Thank you for the lovely service Megan and the other girls who looked after us today. Really friendly and attentive service
Alison Murphy . 2024-09-28
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After a midday light show called into the Botanist for lunch. Saturday service so was busy. The staff found us a spot for two. I ordered a pint of Madris and my wife red wine. My beer was fresh and cold. I ordered the bangers and mash which was to be honest a cheaper option on the menu. Didn’t order for the price as I just fancied it. Wife ordered a club sandwich. My bangers and mash tasted great. Lightly minted peas which I wouldn’t eat at home added a nice touch. Gravy and mash tasty and the sausage tasted quality. Food was hot on service. The chicken on my wife’s club was pure breast and as thick as your arm. Salty fries and a bill with service charge £47. Fair price for what we ate and drank.
robert melling . 2024-09-28
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Lovely vibe , really chilled had drinks , on a sunny night , will be going back ,
Paul Lostitch . 2024-09-22
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Tapas was very nice, good cocktails and good service. Would recommend.
BoredGamerzz . 2024-09-22
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Nice chill vibe, friendly staff and good atmosphere
Moopheus . 2024-09-16
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It is a nice place. We did not have a reservation so we were given limited seating options at the front even though they were mostly empty in the main dining room. The chicken was juicy. The pork belly was a bit tough.
Raul Rios . 2024-09-11
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Nice place to relax and have a drink.
Colin Griffiths . 2024-08-28
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Sat outside as nice day. Plenty of room. Lots of tables. Nice inside too.
king oscar2011 . 2024-08-22
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Quite Expensive for what it is. But the food tastes great and the service was good too.
Josiah Woolley . 2024-08-20
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Great experience and Mason was pleasant and helpful, he was friendly and offered as much assistant as possible, would definitely come again.
Harry . 2024-07-30
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They helped us out when another restaurant cancelled our booking. thanks great service
Simon Devenney . 2024-07-29
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Just called for a drink very good and a nice atmosphere
david farrell . 2024-07-27
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Gorgeous location on a sunny day, wine is a little pricey, nice friendly staff.
Michelle A . 2024-07-23
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Mason looked after our large group so well on Saturday especially when the heavens opened and he made sure each of us had a poncho so we could continue to sit out listening to the great live music. Will definitely be recommending to others and returning on our next trip
Adele Timoney . 2024-07-22
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Very vibrant and the music was excellent
john russell . 2024-07-21
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Lovely beer garden in the city centre
Joanne Walker . 2024-07-21
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Had a fantastic day watching the football
Jill White . 2024-07-20
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Nice place for people on holiday
Hayley Jones . 2024-07-05
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A hidden gem, fantastic outdoor seating in the sun, also great food and really nice indoors too. Staff were very friendly
Sarah C . 2024-06-24
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Great, great summer gaff. Mason also top man, best out there.
Harry Beattie . 2024-06-22
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awful service. Near empty, couldn't find bar person for over 15 mins, and when they showed up, incredibly rude
g sp . 2024-06-22
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Came here for Pizza on the Terrace, Mason looked after us and couldn’t be more helpful! He must have run up and down the stairs a hundred times to fetch what we needed and also was able to recommend some great places to visit in Liverpool! He definitely went above and beyond to ensure we had a lovely meal! Thank you Mason we will definitely return 😊
Emma Page . 2024-06-22
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I never went there the phone hust picked it up as I passed.
Craig Anson . 2024-06-18
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FOOD POISONING I will be contacting fsa immediately All my family are very VERY sick from chicken kebabs
Mas Mm . 2024-06-16
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Lovely little place, friendly and helpful staff
T S . 2024-06-14
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We went for my wife's graduation. The food was really good, prices were reasonable. Lots of choice. It was very busy however but good restaurants generally are!
Thomas M . 2024-06-14
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Great live music, good service.
Geoffrey Grecian . 2024-06-10
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So bad. This place is beautiful, but that’s it. Our food come wrong and they put other ingredients over it and pretended this is the right one. Bad service as well. Hate it.
ayla sol guimarães . 2024-06-02
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Weird location. Expensive drinks way too loud in the summer
james richards . 2024-06-01
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I enjoyed the location and the view a lot here also the interior decoration.
Palmmy Palmmy . 2024-05-30
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Not enough staff to handle the space. £5.50 for 12 chips, really?....
Vladimir Secrier . 2024-05-27
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