Gourmet Burger Kitchen in Liverpool

Very expensive for food that taste like McDonald’s. I paid £20 for a regular burger, small fries and a coke. Great service.

Lovely burger relaxed atmosphere

I enjoyed my meal at the Gourmet Burger Kitchen. It was nice to find somewhere quiet to sit in the busy Liverpool City Centre. The app was really easy to use. The staff greeted me in a friendly manner. I think that I spent more than I should have, as after I ordered, I noticed that there was an offer where the beer and the chips and drink were all included together. I paid separately for each item, which cost me over £20. If I had been able to take advantage of this offer, I would have paid half as much. The staff could have informed me of the offer when they sat me down, or drew my attention to this on the menu. If the offer isn’t currently available, they should remove the signage saying that it is. The staff lost out in the end, as I could only afford to give them a 5% tip. I would have given them 10% otherwise. It was nice to be able to sit outside on the veranda in the sun. The milkshake offer on the app was good (I got a free milkshake). The burger was nice and meaty and it was made using fresh ingredients.

First time visit, staff friendly, service quick, burger and loaded fries spot on.

We were served by Seb, really nice guy friendly and talkative just how you need to be working in this trade!the place has a chill vibe with outside seating. Food was top notch and just how you’d expect a burger to be! Dziękujemy :) Kamil + Diana

Came here for an evening meal and was served by Sebastian. He was great at making recommendations and was very accommodating to all my requests. Would definitely come here again. The standout was without a doubt Sebastian’s friendly approach and attentiveness.

Great food, fantastic service by Claudia 10/10

Very nice and well looked after environment! I was served by Alla and from the moment we entered she made us feel at ease by explaining the menu well and being very kind, friendly and helpful! Compliments! Smash burger and bbq cheese & bacon melt delicious! Excellent food!

l had a wonderful experience at GBK, thanks to the exceptional service provided by Diya. From the moment we arrived, she greeted us with a warm smile and made us feel welcomed. Her attentiveness and knowledge of the menu were impressive, and she was always ready with great recommendations.

Thank you Diya great experience, service and Food

Brilliant place for have dinner in family, excellent food and excellent service

Had a lovely time at GBK, Sebastian was fantastic and made sure we were well looked after. The staff are very friendly, food was brilliant and the atmosphere was great. I would highly recommend.

Great service, great environment, friendly staff... Well managed, well organised. Quick problem solving abilities... 10/10

Food was amazing as always, all the servers were lovely, especially Seb!

Been here several times over the last few years , never disappointed, staff great as usual, good food, couldn't ask for more

Order the 9.95 offer which is a double cheeseburger, fries and a refillable drink. After ordering the waiter came with the drink with about 3 mins which is great. I had waited over 30 mins and queried it with the waiter, it seems like they had forgotten about my food and with 5 minutes it had arrived with the waiter being apologetic. The burgers were absolutely dripping in grease, the chips were basically raw potatoes not even cooked properly, at this point I didn't want to go complaining, as I just wanted to leave asap. I will never be returning I'll stick to five guys.

I went here this evening with my daughter and we got the special which was burger chips and a refillable drink. We also got an extra portion of onion rings. I can honestly say it was the nicest burger and onion rings. I have ever tasted the staff were lovely and friendly Great atmosphere and a great price. I will definitely be returning.

A lovely diner styled restaurant, with some of the best burgers I’ve ever had. I had the K-town and my Fiancé had the smashed blue. I don’t even like blue cheese but took a bit of his and couldn’t believe how delicious it is. Do be warned the fries are an add on, but the drinks are refills, so you do save a bit of money there. The staff were really friendly and helpful throughout our experience.

Amazing experience especially seb defo be returning…

Delicious smash, not far from Mathew Street, I recommend it. The manager from Poland is an additional advantage, he talked to us nicely :)

Food very good, service nice, prices ok

Had tried this in Trafford centre before and really liked it but the Liverpool one was not as good. The burger was too oily and the toilet was dirty.

Absolutely extortionate prices - burgers dont come with fries, so have to order them separately. 2 burgers, 2 fries and 2 drinks cost £43!!!!! One burger was meant to be plain, arrived with salad on, other was so incinerated, I could have used it as a weapon. Was like it had been left on the grill and forgotten about for an hour. Fries tasted like cheap frozen chips from the supermarket. Would have told staff but no-one checked how our meal was. Won't be returning

The food here is really good! 😍 The burgers are juicy and full of flavor🥩🔥 The fries are crispy, and the sauces are delicious. But the best is Sebastian! 🌟 He is very friendly and makes everyone feel welcome. 😁 Thanks to him, it’s not just good food but also a great place to be! I recommend it! 💯👏

I recently visited GBK in search of a great vegetarian burger, and I’m so glad I did! From the moment I walked in, the staff were incredibly welcoming and attentive. A special shoutout to Bexx, who was absolutely fantastic—she’s a vegetarian herself and gave me excellent recommendations on which burger to choose. I went with the Californian Burger, and it did not disappoint! The flavors were fresh, satisfying, and perfectly balanced. The fries were crispy, and the garlic mayo dip was an absolute standout. I’m not really a vegetarian, but I’m avoiding meat for a while , so I’m happy I found such great choices here. Thank you, GBK!

¡Pobre! Esperamos 45 minutos para patatas fritas y hamburguesas. El personal tenía sus abrigos puestos y fumando afuera esperando para salir y ni siquiera era hora de cerrar. Podría haber hecho una hamburguesa mucho mejor en casa.

Terrible... El personal era muy amable... Esperó 45 minutos para las hamburguesas frías... Quiero decir... ¿Cómo puedes equivocarte con las fichas? ? . . . . . . El personal rechazaba a los clientes diciendo que había una espera de 45 minutos, con solo 2 mesas ocupadas... Nunca más... Creo que solo querían un final pronto...

Very tasty food. Great service. Recommended

It was a great experience. I had a great service between laughs, jokes and good recommendations. Thank you Sebastian for everything

Came in to get some food today was absolute starving I got sorted with a heavy lovely grilled chicken burger n loaded fries Was verry tasteful with amazing price Staff was absolutely the best gave free ice cream all around What a lovely service

The Best smash burguer in The town ! Thanks

Very good food lovely service I recommend

At Liverpool GBK the menu is so reasonable, the staff are very helpful and I believe the manager I spoke too because his uniform was different to the rest, he was so responsive, very well mannered and give us a lot more information that helped us alot.

Great Burgers and fries and great friendly service.

Great staff got to be the go to burger place.

Este lugar se siente como un híbrido entre un lugar de comida rápida y un restaurante. Mientras que usted necesita esperar a que la anfitriona se siente y sirven alcohol, el lugar se ve y se siente como un lugar de comida rápida con la disposición básica de asientos y pedidos a través de su teléfono o en el mostrador. Las hamburguesas son fantásticas en comparación con los lugares de comida rápida. Si consideras un punto de referencia más restaurantero, los mantendría como promedio+.

Excelente servicio y comida no podría haber sido mejor. Tres comidas de empanadas @ £ 9. 99 es una ganga absoluta. El mejor servicio que hemos tenido en mucho tiempo comer fuera puede ser tan caro últimamente. No hoy volveríamos absolutamente gracias a todos los involucrados muy contentos.

The staff working here deserve a raise 🤩. They were absolutely lovely, and the food was amazinggg

Thanks to Austin, my visit to GBK was enjoyable. His recommendations were spot-on. If you're dining here, ask for Austin, you're in great hands;)

Got a burger, had a burger and left. Was very empty so not much atmosphere. Staff were friendly. Can’t complain.

Spot on food, friendly staff, chilled atmosphere. Sophie and Seb are always attentive :)

Delicious food and great service. I can confidently recommend this place - because it's worth it.🙈🙈

Great service and friendly staff! Faron was our server and was absolutely wonderful! Definitely coming back🤍

Warm and welcoming staff. The food was quick to arrive and tasty too!

Even though our Server and I disagrred on the best Milkshake flavour haha it was really good. Super friendly Staff & food was amazing! #ChocolateMilkshakeForTheWin

Very nice and professional service. A child-friendly place - crayons and cards with puzzles, so there's no boredom 😄 Delicious food - something for everyone :) Children's menu available. We all left satisfied. We recommend and greet ❤️

The atmosphere is great, the service is great too. The food is delicious I recommend. :)

No he estado aquí por siglos, pero absolutamente lo mismo. El personal no podría ser más encantador y el control fue en serio, la comida era excelente - una hamburguesa con un significado y el lugar es muy decente - un tipo más como una sala de escuela que se ve bien - muy ordenado y ordenado. Baños muy limpios. Sin duda merece una visita

Food is delicious, staff was super friendly. Warning the milkshakes are addictive.

Popped in for a quick lunch. Pleasant staff and atmosphere., Got the £9.95 offer which includes burger fries and refillable soft drinks which was lovely. Give it a go!!

Great service by Faron! Great food too

Food was quick to be served (can see why). Milkshakes were nice, and the premises itself is smart. Sadly what let our experience down was my girlfriend ordered a well done burger, but it was visiblly still quite pink inside. Looked more medium than well done. A few hours later she started feeling really ill, unsure for definite if this food caused it but seems most likely. Also the customer service was lacking, didn't seem interested apart from when the food was served.

Went for a meal with my partner yesterday and was extremely disappointed. Upon arrival we were told to sit anywhere by a waitress who should not be front of house with her attitude. She brought us menus and asked if we had any allergies, which i do, and she appeared visibly annoyed by that. Quite concerning considering allergies can be life threatening. Said waitress was also more interested in chatting with the other staff in the corner rather than taking our order so we ended up ordering on the app. My partner got a medium well burger and mine was supposed to be plain and well done however it was bright pink inside and also had lettuce on despite specifying for it to be plain. Fries were also disappointing and tasted like overcooked co-op value oven chips with a few blobs of some unknown sauces and bacon stuck on top. Milkshakes were OK however if we had known they were going to be so big we would’ve only ordered one. Few hours after eating I felt extremely nauseous and lightheaded. Considering the only other thing i’d eaten that day was my own oven chips it’s safe to conclude that the food poisoning came from the undercooked burger. All in all, lazy staff and undercooked food. Save your money and go across the street.

Un servicio horrible. Trató de llamar la atención de un camarero, pero fue completamente ignorado. Utilizó el sistema de pedidos de mesa para pedir ayuda, aún ignorado. ¡Terminé saliendo!

Sebastian’s service was excellent.

Sebastian and Billy's service was EXCEPTIONAL! would definitely recommend it if you would like good service and nice food.

Very Nice place! People are so kind and the Food 😮‍💨😋 Delicious!!!

Sebastian was very welcoming when we arrived and was also very helpful and accommodating.

Absolutely love this place, perfect burgers every time and skinny chips are amazing, also ordered 5 of the dips (we like sauce 😆) and every one was lovely. Been a few times now and can't fault a thing. Service is also excellent, everyone very professional and can't do enough for you. Definitely my favourite place to eat out 👍

Love GBK. Tasty food, perfect medium beef. The service was wonderful, very helpful and welcoming. I can recommend and I will be back

Basically that hipster bar that’s sells extremely overpriced burgers. Ain’t gourmet burgers, it was extremely average burgers. Loaded fries and mac & cheese was an absolute joke aswell and it took ages to come

Want to say a massive thank you to Jacob and his team for being so warming and welcoming us with a smile from the start! The team was always attentive and food and drinks were super delicious and always on demand! The fat Santa made my Christmas dreams come true! Brilliant service and can’t beat the burgers in here

We were looked after by a wonderful young man called Sebastian and his colleagues. He was so friendly, and we had the most amazing service today. He’s a real asset to your company ! If he came to me for a customer service job I’d hire him in a shot. He really gets what it’s all about. Make your customer happy and they will be back and tell their friends about good the service is. Well done Sebastian !!

Great place to go for food . Very accommodating sat eight of us straight away . Staff and service. Excellent very friendly … and fantastic food . The milk shakes are the best ever cold and so tasteful . Thanks to the team for an enjoyable lunch . We will be back

All the staff were very helpful, there was an issue with my Liverpool one gift card and all of the staff were extra accommodating to help

I ordered via Deliveroo and had been waiting for my rider to pick my food up for some time. I rang the restaurant and spoke with Bec who I literally can’t praise enough, I could clearly tell she was having issues with Deliveroo drivers and that the fault was completely out of her hands but the way she handled a potentially stressful situation was 10/10. Also the food was amazing so hats off to the chefs! I even got a “sorry your food was late :(“ message in my receipt which was genuinely lovely!

The service at Gourmet burger kitchen was top-notch! The staff is friendly, attentive, and goes above and beyond to ensure a memorable dining experience. I was impressed by the service The staff was incredibly knowledgeable about the menu and offered excellent recommendations which was a truly great service!” “I can’t say enough good things about the service at this restaurant. The staff is incredibly accommodating for minor changes and goes the extra mile to ensure dinners are happy. The service here is excellent. Our server was attentive without being intrusive.

Bex at the Liverpool branch is a superstar - I turned up not realising that the app I used had failed to send my click and collect order to the branch, and she was absolutely brilliant. It was sorted out quickly, and she was great at keeping me informed; she’s an absolute credit to GBK, and saved my evening after a long day of travel. And the burger was great!! Many thanks to all!

Quiet, food was okay but expensive for what it was.

Went there last Sunday for lunch as the first time my sister visited this restaurant the food was great and the portions good. Very disappointed this time with the portions. We got 1 Smashed Classic burger and 2 Smashed Blue burgers. The burgers were really small and you could barely taste the rest of the ingredients and sauces. it felt like you were eating a plain cheeseburger nothing special. The skinny fries were nice (the only good thing). For drinks we got from the fresh and fizzy section: 1 Passion fruit & Vanilla and a lemonade. The passion fruit and vanilla tasted like medication and the lemonade was just ok. The guy who greeted us was friendly but the girl who brought the food was quite rude, we asked for cutlery as we checked that the ones we had already on the table included only knives therefore, we needed more napkins and forks and when we asked she said its there so we kindly said that there were only knives, she then brought another one that had 2 forks so we just had to get another one from the table next to us as we were 3 people. For £42 I would expect a more decent and tasty burger. A man or a young boy would need 2 burgers for sure or 3 in order not to be hungry afterwards.

Got there at 5pm only ones there...table was sticky and bit unpleasant. Ordered in the app and 20mins lager received the worst burgers I've eaten. My partner left his and I wish I'd just walked out. The grease was terrible and a really horrible after taste. Chipotle mayo looked like it had been put in the pot 2 days ago with a quick stir to break up the gloop. Will never step foot in a GBK again

The k town burger. Wow. Staff were amazing too.

Great burger restaurant in Liverpool in the Liverpool One shopping center on the top floor. The restaurant is pleasant, as is the service. The burgers and fries are very tasty, worth the visit! Thank you 🍔🩷

What has happened to GBK??!! Menu has changed to allow for the “smash” burgers so they go and remove sweet potato fries!? Absolutely ridiculous, this is one of the reasons we would travel so far for a burger. And talking of burgers they’re tiny now, no longer the nice big fat patties - better when there was a choice of sizes too. Liverpool also had no ICE and no DIET COKE!! So nice warm unwanted drinks all round. Oh and the skinny fries that replaced the sweet potato- absolutely disgusting they were drenched in salt we couldn’t finish them. Salt is a personal preference and to have so much poured on by the chef was surprising and really unnecessary. Probably won’t be back now as it’s really gone downhill. Such a shame it’s been ruined.

After shopping in town all day we decided to eat at Gourmet burger around 18.30 . We ordered before 7pm however the first two of our party of 4 got their food 30 minutes before myself. I received my food 1 hour 20 minutes after I ordered. The last member gave up receiving hers 1.50 hours after her order as we were all finished. She received a refund. After complaining, the manager said only two staff in the kitchen!! Had we been advised about the lack of staff we would not have stayed! No apology , no empathy for my sister who didn’t get any food after being in there for two hours!! Will never return!

If you go for lunch, you can eat a reasonably sized burger for a cheap price. it is delicious The location is behind five guys. The shake is good because it is not too sweet.

Friendly staff, nice food, it was quiet when we were in so I can't comment about the atmosphere really.

Amazing burger seriously not had a good burger like this in ages. Service was awesome too!

A very very good burger. Well seasoned and well made. Eat here, skip five guys next door!

I came to visit my family in Liverpool. We went for a food to gbk and I'm glad we choose Gbk. Amazing food very friendly staff Aldona helped me a lot with my allergy order and Rebecca is a great server we had such of laugh with her. Definetly I will come back here next time. I will recommend this restaurant to all my friends.

I came to visit my family in Liverpool. We went for a food to gbk and I'm glad we choose Gbk. Amazing food very friendly staff Aldona helped me a lot with my allergy order and Rebecca is a great server we had such of laugh with her. Definetly I will come back here next time. I will recommend this restaurant to all my friends.

First and last I will visit this restaurant. We arrived at the venue and was seated promptly. The table was sticky like you find in weather spoons. My order arrived quickly and the burger looked nice. It was great but filled a gap. Would I go again. No

Quality was Disgusting ordered 2 vegan milkshakes from this company and made a mockery give me 2 half filled plastic cups. No care or effort went into it at all.

Tasty and juicy burgers. Fresh homemade onion rings - delicious . Milkshake the best in Liverpool. Fantastic service, great atmosphere. Can recommend to everyone. I will be back.

Nice chilled atmosphere, fantastic food, dont think the dip i ordered was correctly given but not enough to take away from this great restaurant 👍

Probably the best burger I have ever had,staff very good at their job and very friendly will definitely be back. Would recommend

Love gbk, really great food, quick service and the staff were really friendly especially Seb who was so patient when my gift card didn't work, really made everything more enjoyable! Good deals on at lunch especially the sides deal and as always a great milkshake! Great setting being near everything and pretty good view if you get a table outside!

So glad to find GBK for a late lunch today, and this one was particularly lovely. Staff really friendly and helpful, good so fresh and tasty, good intolerances catered for without any issue. Really relaxed atmosphere. Recommend a visit.

The one in Gateshead metro centre closed a few years ago . This was as good as I remembered .fantastic burger, decent service.

The food was gorgeous and the tea was value for money! Gabby was very welcoming and friendly :)

What a delicious food...Hot honey chicken wings excellent, Korean burger just looked so awesome and tasted even better, well done GBK. This restaurant never disappoints.

Staff and service was lovely, everyone was very welcoming, and thrips was amazing, especially the taxi driver, definite compliments to the chefs 🥰

GBK is a great place for some amazingly delicious food. The burgers are top notch and the fries were perfectly crispy. Sebastian provided excellent service. Definitely check it out if you’re in the area.

I had a lovely lunch here, I had the Chicken Hey pesto burger and Truffle cheese fries and they were delicious and piping hot! We had great service from Gabi and Aldona, they were very helpful & we will definitely be back. Highly recommended!

very nice atmosphere. The food is bombastic and Faron was a great server. You should have visited.

Could ask for more the staff was amazing with me an my son was very pleased going here

Honestly the best service when Nates on, and thanks to Jesse today aS well

Great service and burger was cooked to perfection. Can’t wait to return!

I can say that I had one of the best burgers in Liverpool, a very good place to eat, the cheese on burgers is fantastic and full of flavour, Staff were very friendly, definitely worth coming back!

Great burgers, almost thought the order had been lost even though it was quiet. App to order was a pain to use but got there in the end