Gourmet Burger Kitchen in Liverpool

At Liverpool GBK the menu is so reasonable, the staff are very helpful and I believe the manager I spoke too because his uniform was different to the rest, he was so responsive, very well mannered and give us a lot more information that helped us alot.

Great Burgers and fries and great friendly service.

Great staff got to be the go to burger place.

Este lugar se siente como un híbrido entre un lugar de comida rápida y un restaurante. Mientras que usted necesita esperar a que la anfitriona se siente y sirven alcohol, el lugar se ve y se siente como un lugar de comida rápida con la disposición básica de asientos y pedidos a través de su teléfono o en el mostrador. Las hamburguesas son fantásticas en comparación con los lugares de comida rápida. Si consideras un punto de referencia más restaurantero, los mantendría como promedio+.

Excelente servicio y comida no podría haber sido mejor. Tres comidas de empanadas @ £ 9. 99 es una ganga absoluta. El mejor servicio que hemos tenido en mucho tiempo comer fuera puede ser tan caro últimamente. No hoy volveríamos absolutamente gracias a todos los involucrados muy contentos.

The staff working here deserve a raise 🤩. They were absolutely lovely, and the food was amazinggg

Thanks to Austin, my visit to GBK was enjoyable. His recommendations were spot-on. If you're dining here, ask for Austin, you're in great hands;)

Spot on food, friendly staff, chilled atmosphere. Sophie and Seb are always attentive :)

Delicious food and great service. I can confidently recommend this place - because it's worth it.🙈🙈

Got a burger, had a burger and left. Was very empty so not much atmosphere. Staff were friendly. Can’t complain.

Warm and welcoming staff. The food was quick to arrive and tasty too!

Great service and friendly staff! Faron was our server and was absolutely wonderful! Definitely coming back🤍

Even though our Server and I disagrred on the best Milkshake flavour haha it was really good. Super friendly Staff & food was amazing! #ChocolateMilkshakeForTheWin

Very nice and professional service. A child-friendly place - crayons and cards with puzzles, so there's no boredom 😄 Delicious food - something for everyone :) Children's menu available. We all left satisfied. We recommend and greet ❤️

The atmosphere is great, the service is great too. The food is delicious I recommend. :)

Not been here for ages but absolutely the same. Staff couldn't be more charming and the checking was meant, the food was excellent - a burger with a meaning and the venue is very decent - a type more like a school room which looks good - very neat and tidy. Toilets very clean. Certainly worth a visit

Popped in for a quick lunch. Pleasant staff and atmosphere., Got the £9.95 offer which includes burger fries and refillable soft drinks which was lovely. Give it a go!!

Food is delicious, staff was super friendly. Warning the milkshakes are addictive.

Great service by Faron! Great food too

Went for a meal with my partner yesterday and was extremely disappointed. Upon arrival we were told to sit anywhere by a waitress who should not be front of house with her attitude. She brought us menus and asked if we had any allergies, which i do, and she appeared visibly annoyed by that. Quite concerning considering allergies can be life threatening. Said waitress was also more interested in chatting with the other staff in the corner rather than taking our order so we ended up ordering on the app. My partner got a medium well burger and mine was supposed to be plain and well done however it was bright pink inside and also had lettuce on despite specifying for it to be plain. Fries were also disappointing and tasted like overcooked co-op value oven chips with a few blobs of some unknown sauces and bacon stuck on top. Milkshakes were OK however if we had known they were going to be so big we would’ve only ordered one. Few hours after eating I felt extremely nauseous and lightheaded. Considering the only other thing i’d eaten that day was my own oven chips it’s safe to conclude that the food poisoning came from the undercooked burger. All in all, lazy staff and undercooked food. Save your money and go across the street.

Food was quick to be served (can see why). Milkshakes were nice, and the premises itself is smart. Sadly what let our experience down was my girlfriend ordered a well done burger, but it was visiblly still quite pink inside. Looked more medium than well done. A few hours later she started feeling really ill, unsure for definite if this food caused it but seems most likely. Also the customer service was lacking, didn't seem interested apart from when the food was served.

Un servicio horrible. Trató de llamar la atención de un camarero, pero fue completamente ignorado. Utilizó el sistema de pedidos de mesa para pedir ayuda, aún ignorado. ¡Terminé saliendo!

Sebastian’s service was excellent.

Sebastian and Billy's service was EXCEPTIONAL! would definitely recommend it if you would like good service and nice food.

Very Nice place! People are so kind and the Food 😮‍💨😋 Delicious!!!

Sebastian was very welcoming when we arrived and was also very helpful and accommodating.

Absolutely love this place, perfect burgers every time and skinny chips are amazing, also ordered 5 of the dips (we like sauce 😆) and every one was lovely. Been a few times now and can't fault a thing. Service is also excellent, everyone very professional and can't do enough for you. Definitely my favourite place to eat out 👍

Love GBK. Tasty food, perfect medium beef. The service was wonderful, very helpful and welcoming. I can recommend and I will be back

A lovely diner styled restaurant, with some of the best burgers I’ve ever had. I had the K-town and my Fiancé had the smashed blue. I don’t even like blue cheese but took a bit of his and couldn’t believe how delicious it is. Do be warned the fries are an add on, but the drinks are refills, so you do save a bit of money there. The staff were really friendly and helpful throughout our experience.

Basically that hipster bar that’s sells extremely overpriced burgers. Ain’t gourmet burgers, it was extremely average burgers. Loaded fries and mac & cheese was an absolute joke aswell and it took ages to come

Want to say a massive thank you to Jacob and his team for being so warming and welcoming us with a smile from the start! The team was always attentive and food and drinks were super delicious and always on demand! The fat Santa made my Christmas dreams come true! Brilliant service and can’t beat the burgers in here

We were looked after by a wonderful young man called Sebastian and his colleagues. He was so friendly, and we had the most amazing service today. He’s a real asset to your company ! If he came to me for a customer service job I’d hire him in a shot. He really gets what it’s all about. Make your customer happy and they will be back and tell their friends about good the service is. Well done Sebastian !!

Great place to go for food . Very accommodating sat eight of us straight away . Staff and service. Excellent very friendly … and fantastic food . The milk shakes are the best ever cold and so tasteful . Thanks to the team for an enjoyable lunch . We will be back

All the staff were very helpful, there was an issue with my Liverpool one gift card and all of the staff were extra accommodating to help

I ordered via Deliveroo and had been waiting for my rider to pick my food up for some time. I rang the restaurant and spoke with Bec who I literally can’t praise enough, I could clearly tell she was having issues with Deliveroo drivers and that the fault was completely out of her hands but the way she handled a potentially stressful situation was 10/10. Also the food was amazing so hats off to the chefs! I even got a “sorry your food was late :(“ message in my receipt which was genuinely lovely!

The service at Gourmet burger kitchen was top-notch! The staff is friendly, attentive, and goes above and beyond to ensure a memorable dining experience. I was impressed by the service The staff was incredibly knowledgeable about the menu and offered excellent recommendations which was a truly great service!” “I can’t say enough good things about the service at this restaurant. The staff is incredibly accommodating for minor changes and goes the extra mile to ensure dinners are happy. The service here is excellent. Our server was attentive without being intrusive.

Bex at the Liverpool branch is a superstar - I turned up not realising that the app I used had failed to send my click and collect order to the branch, and she was absolutely brilliant. It was sorted out quickly, and she was great at keeping me informed; she’s an absolute credit to GBK, and saved my evening after a long day of travel. And the burger was great!! Many thanks to all!

Quiet, food was okay but expensive for what it was.

Went there last Sunday for lunch as the first time my sister visited this restaurant the food was great and the portions good. Very disappointed this time with the portions. We got 1 Smashed Classic burger and 2 Smashed Blue burgers. The burgers were really small and you could barely taste the rest of the ingredients and sauces. it felt like you were eating a plain cheeseburger nothing special. The skinny fries were nice (the only good thing). For drinks we got from the fresh and fizzy section: 1 Passion fruit & Vanilla and a lemonade. The passion fruit and vanilla tasted like medication and the lemonade was just ok. The guy who greeted us was friendly but the girl who brought the food was quite rude, we asked for cutlery as we checked that the ones we had already on the table included only knives therefore, we needed more napkins and forks and when we asked she said its there so we kindly said that there were only knives, she then brought another one that had 2 forks so we just had to get another one from the table next to us as we were 3 people. For £42 I would expect a more decent and tasty burger. A man or a young boy would need 2 burgers for sure or 3 in order not to be hungry afterwards.

Got there at 5pm only ones there...table was sticky and bit unpleasant. Ordered in the app and 20mins lager received the worst burgers I've eaten. My partner left his and I wish I'd just walked out. The grease was terrible and a really horrible after taste. Chipotle mayo looked like it had been put in the pot 2 days ago with a quick stir to break up the gloop. Will never step foot in a GBK again

The k town burger. Wow. Staff were amazing too.

Great burger restaurant in Liverpool in the Liverpool One shopping center on the top floor. The restaurant is pleasant, as is the service. The burgers and fries are very tasty, worth the visit! Thank you 🍔🩷

What has happened to GBK??!! Menu has changed to allow for the “smash” burgers so they go and remove sweet potato fries!? Absolutely ridiculous, this is one of the reasons we would travel so far for a burger. And talking of burgers they’re tiny now, no longer the nice big fat patties - better when there was a choice of sizes too. Liverpool also had no ICE and no DIET COKE!! So nice warm unwanted drinks all round. Oh and the skinny fries that replaced the sweet potato- absolutely disgusting they were drenched in salt we couldn’t finish them. Salt is a personal preference and to have so much poured on by the chef was surprising and really unnecessary. Probably won’t be back now as it’s really gone downhill. Such a shame it’s been ruined.

After shopping in town all day we decided to eat at Gourmet burger around 18.30 . We ordered before 7pm however the first two of our party of 4 got their food 30 minutes before myself. I received my food 1 hour 20 minutes after I ordered. The last member gave up receiving hers 1.50 hours after her order as we were all finished. She received a refund. After complaining, the manager said only two staff in the kitchen!! Had we been advised about the lack of staff we would not have stayed! No apology , no empathy for my sister who didn’t get any food after being in there for two hours!! Will never return!

If you go for lunch, you can eat a reasonably sized burger for a cheap price. it is delicious The location is behind five guys. The shake is good because it is not too sweet.

A very very good burger. Well seasoned and well made. Eat here, skip five guys next door!

Amazing burger seriously not had a good burger like this in ages. Service was awesome too!

Friendly staff, nice food, it was quiet when we were in so I can't comment about the atmosphere really.

I came to visit my family in Liverpool. We went for a food to gbk and I'm glad we choose Gbk. Amazing food very friendly staff Aldona helped me a lot with my allergy order and Rebecca is a great server we had such of laugh with her. Definetly I will come back here next time. I will recommend this restaurant to all my friends.

I came to visit my family in Liverpool. We went for a food to gbk and I'm glad we choose Gbk. Amazing food very friendly staff Aldona helped me a lot with my allergy order and Rebecca is a great server we had such of laugh with her. Definetly I will come back here next time. I will recommend this restaurant to all my friends.

First and last I will visit this restaurant. We arrived at the venue and was seated promptly. The table was sticky like you find in weather spoons. My order arrived quickly and the burger looked nice. It was great but filled a gap. Would I go again. No

Quality was Disgusting ordered 2 vegan milkshakes from this company and made a mockery give me 2 half filled plastic cups. No care or effort went into it at all.

Nice chilled atmosphere, fantastic food, dont think the dip i ordered was correctly given but not enough to take away from this great restaurant 👍

Tasty and juicy burgers. Fresh homemade onion rings - delicious . Milkshake the best in Liverpool. Fantastic service, great atmosphere. Can recommend to everyone. I will be back.

Probably the best burger I have ever had,staff very good at their job and very friendly will definitely be back. Would recommend

Love gbk, really great food, quick service and the staff were really friendly especially Seb who was so patient when my gift card didn't work, really made everything more enjoyable! Good deals on at lunch especially the sides deal and as always a great milkshake! Great setting being near everything and pretty good view if you get a table outside!

So glad to find GBK for a late lunch today, and this one was particularly lovely. Staff really friendly and helpful, good so fresh and tasty, good intolerances catered for without any issue. Really relaxed atmosphere. Recommend a visit.

The one in Gateshead metro centre closed a few years ago . This was as good as I remembered .fantastic burger, decent service.

The food was gorgeous and the tea was value for money! Gabby was very welcoming and friendly :)

What a delicious food...Hot honey chicken wings excellent, Korean burger just looked so awesome and tasted even better, well done GBK. This restaurant never disappoints.

Staff and service was lovely, everyone was very welcoming, and thrips was amazing, especially the taxi driver, definite compliments to the chefs 🥰

GBK is a great place for some amazingly delicious food. The burgers are top notch and the fries were perfectly crispy. Sebastian provided excellent service. Definitely check it out if you’re in the area.

I had a lovely lunch here, I had the Chicken Hey pesto burger and Truffle cheese fries and they were delicious and piping hot! We had great service from Gabi and Aldona, they were very helpful & we will definitely be back. Highly recommended!

very nice atmosphere. The food is bombastic and Faron was a great server. You should have visited.

Could ask for more the staff was amazing with me an my son was very pleased going here

Honestly the best service when Nates on, and thanks to Jesse today aS well

Great service and burger was cooked to perfection. Can’t wait to return!

I can say that I had one of the best burgers in Liverpool, a very good place to eat, the cheese on burgers is fantastic and full of flavour, Staff were very friendly, definitely worth coming back!

Great burgers, almost thought the order had been lost even though it was quiet. App to order was a pain to use but got there in the end

Burgers and drinks delicious. Would recommend this to everyone. Staff were nice, great customer service from Gabi and Tiago. Would come back again.

I visited Liverpool for the first time and decided to try gbk on a friend recomendation, it did not disappoint! The food was amazing and the staff were great!

Exceptional customer service & Amazing food :)

Great service from a very friendly Polish waiter

Very expensive place I don't mind spending good money if u get good portions are good but charging extra for chips when burgers are £15 is a joke, had bigger better and cheaper burgers at side street kebab houses

A bland, cold and horrible burger from a place with Gourmet in the name. Absolutely awful I will not be ordering again. No love in the creation of this food - don't be fooled by description or photos it isn't tasty at all.

This place is amazing I love the burgers my fav was prob the bacon cheese.Xx

Great service from Phillip on Friday night! And amazing burgers by the time I got home. Really enjoyed our food and Phillip made ordering and pickup so easy. Thank you

I used to eat here whenever i visited Liverpool One, i won’t be going back after today 02/04/2024. Took my wife and 2 grandchildren aged 10 and 6. Got told to choose a seat and someone would be with us soon, waited 10 mins whilst looking at staff, which normally indicates ready to order, nothing ….. Ended up going to the till and ordering, which isn’t a problem. if we were told there was no table service. Ordered 2 burger and chips and 2 kids meals which were in the menu for £2 each, the bill came to £59.00. I paid then my wife went over the bill and noted mistakes, i took the receipt back and spent another 10 minutes whilst staff tried to work out the error. The £59.00 was paid back to me, then another bill totted up, which was incorrect a second time. I wanted to mention it again but my wife asked me not to. We ended up paying £11 too much. Whilst the food was ok, the service and staff need looking at. I won’t be going back.

They sell Jeremy Clarkson's hawkstone beer. Brilliant.

Many different options on the menu.The staff are really polite and it doesn't take long for the food and drinks to arrive at the table. The food was perfectly cooked and the burgers were juicey : I would recommend GBK.

We went for lunch two ordered the burgers which were lovely whereas I ordered the chicken wings which were so pink and undercooked, they had veins and were inedible. I did not say anything to staff as they weren’t that bothered with service as is, had to pay in advance so we just left. DO NOT RECOMMEND.

Brought a group of around 50 students and the staff were brilliant and very attentive we were in and out within an hour

Ok I get that food is expensive nowadays but I’d rather go breatharian than have to pay these prices for some minced meat in a patty. Went to Cabris in the south of France last year and had beautiful actual quality steak in a burger bun for a tenner. Review with photo of the steak on my reviews

Would gonas far to say probably the best burger I have eaten, outstanding

Unbelievable value for money. The perfect medium cooked burger. Server Nate was brilliant. Great food, Great staff, Great all round

Lovely atmospheric restaurant with very friendly and helpful staff. Great menu options for adults and kids.

Love it here!!!! Burgers delicious, drinks delicious. Would recommend this to everyone. 100% amazing. Staff were nice. Would come back again. Thank you so much.

Only one star because I couldn't give it zero. Liverpool One proudly proclaims GBK as dog friendly. Unfortunately not true - only allowed outside. Lost our custom anyway. Glad they can afford to turn customers away.

Food was delivered in a quick manner and service was amazing and polite

burgers always lovely, a favourite of my friends and I!

Lovely food, great service! Very accommodating to requests.

Great sea salt Caramel shake, you have to try it.

Staff seem really nice here very accommodating. When me and my bf sat down the table was really wobbly so they let us move to another one straight away. Love the atmosphere very busy

Amazing Lunch in GBK loved the Chicken Satay burger! Thanks to the chef Seb for going above and beyond your a superstar! Excellent customer service as always! We will be back.

Visited GBK Liverpool for some lunch while in town. Greeted when we arrived and while deciding on what we wanted to order we asked the staff about the Chicken Satay. They checked with the chef Seb who kindly agreed to sorting us with a couple of Chicken Satay Burgers. Excellent customer service, Seb and the team were really helpful and very friendly. Needless to say the burgers were top drawer as always in GBK! Thanks guys, appreciate how you looked after us today!

Front of house was very welcoming and nice food was great

The food was really good and the services we got from Tiago and gabi were amazing, for sure I will back again.

Really tasty food, polite staff and quick service. The chef made alterations to my burger when asked

Visited with family during half term, really delicious chicken burger, kids loved theirs too, very friendly service, felt very welcome. Food was very fresh. We were a little chilly so they put the heating on for us 😊 Definitely recommend

Food was great as always, served by Nate who is always friendly and welcoming