The Clock Tower Restaurant in Erewash

There were 5 of us, ordered and paid separately. The server was very friendly and helpful. I ordered the soup and asked that my roll should be gluten free, the server replied that it would be bread not a roll and I said that was fine. My soup arrived, with a roll. At first I thought they must have had some after all so didn't query it. I then looked closely at the roll and sniffed it (gluten free has a particular whiff). I took the roll up to the counter and the lady there took it from me saying it was definitely not gf and she then brought some bread which she declared to be 100% gf. I was very upset that such a mistake could have been made and I suggest that some retraining take place urgently. Some allergies are unpleasant and some are deadly, the staff need to be aware.

The system that used in the cafe doesn’t make much sense. Your advised what table to sit at on your arrival . Earlier today we ordered a pot of tea for two and had to pay at the table on ordering, then once we had made a decision about our breakfast, we ordered breakfast once again instructed to pay at the table. It’s very confusing why the cafe does this ? I have never been to ask to pay this way after ever item ordered usually it’s a bill at the end of your order.

AVOID AT ALL COST OVER PRICED SHOWN TO SEAT BY MEMBER OF STAFF WE IN DERBY NOT LONDON 3 SLICES OF CAKE, 3 COFFEE'S OVER £20 THE GARDEN CENTER IS TO MUCH TO PAY FOR PLANTS ECT AND YOU ONLY GET 3 HOURS PARKING AND DISABILED ARE NOT EXCEMPT TOO DONT GO !!! USE OTHER GARDEN CENTERS IN DERBYSHIRE

Staff not very welcoming. We were told to wait at the podium to be seated but then just given 2 menus and told to sit where we want. Ordered the food and had to pay straight away which is most unusual. I had cheesy chips and they were nice, and decent value for money. My partner had the baguette panini (i didn't realise a baguette panini was a thing, I thought it was two separate types of bread). The Baguette was very small but tasty, but not value for money due to the size. When the food was brought to the table the server gave us two sets of cutlery wrapped in one small paper napkin. We had to shout the server back for more napkins. The silver metal trolleys the serving staff wheeled around reminded me of school dinners. I asked for salt and pepper and 2 small paper sachets were handed to me and walked off. The over all quality and experience has gone down dramatically since our last visit (pre covid). We wont be coming again.

Went for lunch: small bowl of salad, two chicken pesto paninis and a children’s meal ordered. Not much filling in the baguettes; they were not paninis. Small salad was fine. The children’s meal was mediocre. The chips were awful!. Full of grease. When you picked up a chip you could see the oil seep out of the chip. Needless to say not many of those were eaten and a waste of money. Won’t be going back there anytime soon. It seems to have gone downhill as we have previously enjoyed meals there

Good menu selection but pricey. Ordered two jackets and two 'baguette paninis' Jackets very well done, reheated, not great quality/tasting potato - one recipient eats anything but the other, more discerning, left half as unenjoyable. 'Baguette Paninis' - a baguette is a baguette and a panini is a panini - this was a toasted baguette so not sure where the panini features. Ordered both with pesto chicken and mozarella filling which tasted OK but one baguette arrived with so little filling that it did not come close to reaching the top of the baguette opening, just a scant smattering at the bottom of the split in the baguette. Waitress organised a replacement but only marginally better - she apologised, explaining that the filling is not made on site, but comes to store pre-prepared, so . Second one was equally unimpressive, just marginally fuller, Staff friendly, service quick but the food was just an expensive disappointment. For this price, paid elsewhere, you would enjoy freshly prepared lunches. Not local but when I do return to visit family in the area, unlikely to return. Shame because the garden centre is decent and the restaurant setting is pleasant.

This place is so expensive. £8.95 for a filled cob with crisps!! The waitress service leaves a lot to be desired, would much prefer self service. Only one pleasant friendly waitress, the majority being miserable and quite rude. How can you order a cake without seeing it first? Just doesn't make sense. Needless to say it wasn't busy.

Well I can say food for lunch very disappointing looked at the menu very hard finding something we liked ended up a glorified turkey burger, we wished we had just left and gone elsewhere won't be eating there again

The Cafe is very poor service and we have been waiting about 45 mins for Drinks which served by waitress with trolley. by the time we received drinks and it wasnt hot enough and it was lukewarm. We are not very impressed and we prefer to self service to pick the cakes or sandwiches and drink as well. We wont be coming back to the place until you need thinking about change like go back old home. Covid is over now. Need go back to normal where should be. We prefer go to somewhere which are very good.

We were so disappointed with our visit here, we used to come regularly but it has really gone downhill in the last year. The table service system doesn't work, it wasn't busy but we were waiting ages to give our order. I had a baguette and the filling was miserable - very little, dry and tasteless. It is very expensive for what you get. Sadly, we won't be going anymore :(

Table service doesn’t work. After waiting 5 minutes for one of the dozen staff to actually think about sitting customers, we were given menus and then left for 10 minutes. We along with another table decided we’d had enough and just left without ordering.

Really well in demand, so much they had to halt orders for breakfasts cannot fault any part of the lovely cooked food 2 large ladies complained the waitress was rude, she was not, all she said was they where not taking any more orders so arrogant they was told restaurant manager the truth as we saw and heard

We arrived at about 11:15 today (Saturday morning ) and looked busy, was given a table quickly ordered after 10 minutes, 1 hot chocolate, 2 bottles of pop and 2 cakes we waited 25 minutes for the drinks and cakes. Table service doesn't work with getting the orders out quickly, perhaps not enough staff for the amount of tables/ orders!

Came with my 4 year old at 11.20 wanting a scone and cup of tea. Had to wait to be seated, then left wondering what happens next. Asked a waitress who said there was a 15 minute wait for someone to come and take my order! Then it’d be another 15-20 minutes for them to bring me a scone even though I wouldn’t want hot food! I asked if I could just go up and get the scone (which I could see!) and was told absolutely not, it’s table service. Barmy. I walked away….

The food was appauling jackets potato's dry , garnish dry, toasted brie and 🥓 bacon paninni, brie just sliced and put on came cold it is very expensive but don't mind the cost if the food is worth it .Asked to speak to the Manager who was rude and abrupt avoid at all cost

Having visited here for several years pre Covid, we were astonished to find on arrival that there is no longer a choice of roast dinner, and in addition, we had to be seated and wait to be served. We were a table of 5 adults and all originally wanted a roast as it is a halfway meeting point, and it had become a tradition. I chose Roast Turkey, and everyone else opted for Jacket Potatoes with a variety of fillings as they didn't want turkey, and that was the ONLY option. When our meals arrived, I was gobsmacked as the price was over £15 for a Roast Turkey dinner, and there was hardly anything on the plate!! Well, there was a large amount of alleged Cranberry Sauce that tasted more like jam! The roast potatoes tasted as if they had been precooked and reheated, potentially frozen....and the red cabbage with sultanas was disgusting, in my opinion.. I was very disappointed!! Our plates were not cleared when the server came to take our dessert order. Thankfully, I was allowed to have just custard on its own, and my mum, sisters and friend chose various cakes/desserts. To be honest, had I not brought my own 100's and 1000's the custard would have been so bland. I am not a natural moaner, but the entire family were not enamoured considering the years we had been coming! What has changed? Food provider? Management? Sadly, we have all decided to find a new venue for the future... which is a shame. It appears we are not the only customers of old who are not happy with your new service or food choices and in particular, the prices!! £15.65 for 1 x Roast Dinner!! Unbelievable, I shall stick to the Carvery venues in future when for <£10 I can get as many Yorkshire Puds as I want and a choice of 3 or 4 meats... Jane, our server, was lovely, but that is the only compliment I have... Has no one wondered why you are not heaving as it used to be? We would be fighting for a table before...

This was our 1st visit. We were shown to the outside area as we had our dog with us but we had to walk through the main eating area to get there. When we had finished we then had to walk back through the restaurant to the exit. If you can walk through the main eating area with your dog then why not have a small area inside as dog friendly. There was an area near the exit that would be suitable for this. The cakes we had were fine but the regular coffee was too small. It wasn't that busy when we visited so we didn't have to wait long for service.

Popped in for lunch as not been for quite a while. What a shock the prices have gone through the roof. We ordered two quiches and were flabbergasted that the side salad was £3.25 extra and when it came it was a tiny portion. All in all two quiches with one side salad each and two soft drinks came to £28 . A total rip off and not value for money. Won’t be back in a hurry.

With granddaughter. One rasher of bacon, two sausages, one portion of white toast (2 slices) with two packs of butter with no preserves, two poached eggs, two pieces of sourdough with no butter. Sourdough toast rock hard, uncuttable! + one flat white coffee- £18 !!!!!!!!! Never again

I went here with my mum thinking it would be a nice treat to have a lovely look round and then finish off with some lunch, we looked at the menu and noticed straight away that the prices where extortionate, we have been here before plenty of times in the past but obviously the prices have gone up, we decided to both have the ham roll with chutney and a pot of tea for two the total price £22.70, when the rolls arrived there was was only butter on one side which wasn't a problem for me but it was for my mum she likes butter, but what really disappointed us was that the ham was the cheap ham and had a thick piece of gristle running right through it as soon has we saw this it put us right off, you really don't expect to pay that sort of money to get cheap gristley ham, also not once did anyone come over to see if everything was ok, which in most places it is common practice perhaps they don't because they don't want to hear the answers they might get back.

The Garden Centre is lovely, with amazing gifts, clothes & friendly, helpful staff. The Clock Tower Restaurant is letting them down. Our most recent visit saw agitated customers looking round wondering where their order was & one table was heard to say "We thought you had forgotten us! This seems to typify our experiences. After waiting quite a while, we ordered coffees & cheese scones. The coffees appeared without sugar or teaspoons but these things happen. What shouldn't have happened was the 'non-arrival' of the scones. We stopped a passing waitress to ask where they were & were told they were on their way. They still didn't arrive so stopped the same waitress to explain our coffees were getting cold & we'd wanted to eat the scones at the same time. Eventually, without apology, the scones were served by our original waitress who had just stood chatting at the till with other staff who seemed to have no regard for customers waiting for a table or waiting to be served. Unfortunately, all our previous visits have let us down as follows: - The inability to serve hot meals to 4 people at roughly the same time so 2 people can have almost finished before the others start. Not acceptable. Water is only served in VERY tiny glasses with no jug, even in hot weather. Tiny serviettes barely cover ONE knee & are not fit for purpose. Two people in our group of 4 had the Eton Mess and one dish was piled high with the other less than half. Fish is served in a DISH with the head & tail overhanging so the ends fall onto the table when you try to cut it. Chips are hidden under the fish so you have to hold up the fish to try to cut the chips. Staff don't come to you to ask if you want more water, a sweet, coffee or if your meal was satisfactory. They have NOT been busy on any of these occasions - merely chatting & laughing in the middle! We had to get up to ask for the sweet menu which was brought to us by a very unpleasant waitress who never even returned to ask what we wanted. Again, after a long wait, we had to get up to ask someone else. An almost empty restaurant but were only given two menus for the four of us. When we arrived and were allocated our table, we were told that someone would come to take our order but no-one did so we had to get up to tell the person who'd showed us to our table and she herself then came to take the order. Eating out should be a relaxing, pleasant experience but it certainly is not that, at The Clock Tower! We will not visit again.

This cafe has so much potential but every time I go I’m left disappointed. The food is ok, it’s largely down to the miserable disengaged staff and the weird systems they have in place. I’m convinced that the criteria for a job there is to have a deep seated hatred of people. Both my daughter and I had Quiche with a choice of 2 salads with it. I had the pearl barely salad which was dire. Few tasteless dry bareley things with pomegranates. And the potato and feta not much better. So this cafe you completely go off radar when you have paid up and your food is delivered. We decided we would like a desert but staff no where to be seen. So my daughter goes inside to order. She described the experience as rude. Then the most bizarre thing happened. Our plates were not cleared from the mains. There was lots of plates teapots and cutlery. There was no space left on the table. I’d seen a young lad clearing tables but he completely left ours. As we had waited for someone to take our dessert order for ages they had been there Atleast 1/2 hour after we had finished eating. The waitress came out with the child’s ice cream looking at me as if it’s my fault the table isn’t clear. Stood there . I just said find a space where you can. Plonked ice cream down. She went off I assumed to get someone to clear the table or clear it herself. No she came back holding 2 plates of pudding again with a surly look, my fault again there’s no space. I’m livid at point . although finding the whole situation bizarre . I’d spent over £50 on this meal and deserve to be treated better. Again I said find a space . She did. Unbelievable. The table wasn’t cleared. So I moved the the plates, teapots, glasses , bowls on to the next table. As I walked out there was 3 staff stood by the host stand chatting. I’ll come to garden centre again but never again in the cafe. The signs on the tables as you walk in the cafe say it all. Shouty instruction signage screaming out at you . ‘We are barely tolerating people here so dont put a foot wrong and don’t upset the staff’.

Ended up leaving as we were waiting so long for our order to be taken - wasn’t particularly busy at the time and the gentleman taking orders had dealt with the table next to ours then ignored us. Gave them ample time to take our order. Very disappointed

Myself and the wife went for lunch,when we ordered we wanted a desert as well the waitress said why don't you order after you've had your main, I'll put your number down so when you've finished your main we know your ready for desert, well...

Hard to describe what has gone wrong with this since my last visit to Derby to see friends, there's so much. As you enter the cafe there's a plethora of "do this, don't do that, don't sit here" signage including one saying "dog owners this...

Called today Friday 17th march 2023. Not been here for a long time. Still a nice place but it is still very pricey against other similar Garden Centre restaurants. Drink and food was ok.

The coffee was fine but the breakfast was overpriced and terrible. The sourdough toast was stale to the point of being rock hard. The scrambled eggs were anaemic in colour and one solid, rubbery lump. The entrance and exit was a weird one way system,...

Scones … they say freshly baked daily…. Are rock hard, inedible lumps of stone..avoid! No cream came with the scone, even though this was ordered and paid for!

Ordered 2 panini's and a piece of carrot cake to share. Food was brought to the table and ordered at the table which I actually prefer, given how busy the cafe is it seems quite organised. Carrot cake was delicious but absolutely huge, my mum...

I had a very good meal at lunchtime with my friend. The food was delicious, portion size was excellent, it was so filling and very good value for money. We were served at our table by the restaurant manager which made it a relaxed way...

We ordered 2 hot panini's with bacon& cheese, had to send them back after 1 bite as they were both barely warm, the bacon was cold, the food here isn't cheap and I would have expected a better service for what we paid, also, you...

I decided to give this place a second chance after visiting earlier in the year. I wish I had not. If you are a fan of the great Victoria Wood, then you will get a clear picture of this place when I say, 'two soups'...

Reading other reviews it's like we visited a completely different place. Arrived about 12 on a Thursday, we were seated straight away and our orders taken, tuna melt and ham/tomato paninis were fine, not many crisps but was tasty enough, coffee cake was lovely and...

More staff than customers in a place that used to be teaming every time we came. Breakfast was appalling value for money, cheap bread and small portions in what is supposed to be an up market garden centre. All the entitlement of the past prevails...

Went for lunch today it was 1.15pm when we arrived we noticed it was now waitress service and we were advised to go to the host table to be seated. We were then told that we would have a 30 minute wait for tea/coffee cakes...

Both my husband and I had the beef Bourguignon pie served with vegetables and roast potatoes. Fine if you like soggy overcooked vegetables, oh sorry forgot to mention the pastry on the pie could do better. All in all a thorough disappointment.

We went for first time with family since lockdown and illness .The staff were very nice seating us quickly and took food order went down hill after that the juice cartons very tiny ,the food looked lovely but the veg was cold was such a...

Upon entering all was fine, was seated to our table etc. Had to wait 10 minutes to order our drinks, aswell as food. Which I’d understand if the restaurant was full but it was at most half full. Ordered drinks and food, which we thought...

Went for lunch and the food is first class. They don't skimp on the servings. The only drawback is that the service is rather slow. After we had eaten we ordered drinks and had to wait 20 minutes to be served.

Come on guys - 20 minutes wait just to order a coffee and cake in a restaurant that is only a third full. Then another 15 minutes wait for it to come. The system you are using was fine while covid restrictions were in place...

Nearly £9 for a mini panini served with a few crisps and a bit of salad - no coleslaw included now. No wonder you have to pay for your food before you get it ! Would not recommend

visited here for lunch and found it a dated old fashioned place, where things are served from a trolley! I ordered a brown roll and the waitress said, well it came up as white on the system ! no offer to change it at all,...

We got seated straight away, but waited a fair while to order even though people came in afterwards us were served well before us. We had a cappuccino and an americano and 2 slices of cake, well all I can say is avoid the cakes...

Arrived and shown to a table with my wife, many more people arrived and directed to other tables etc, after 30 mins others were seen and had food delivered whilst they just left us sitting in the corner, no one came to take the order...

I felt that my lunch in this restaurant was disappointing nearly £9.00 very expensive for a toasted panini, too be honest wasn’t that tasteful. Service was friendly and staff helpful, although they do expect you to pay by card at the table after each item,...

Visited with my Wife on a not particularly busy Saturday morning. The staff were polite and efficient but the breakfast was expensive and cold, over £26 for two cold breakfasts and two very average coffees. We won't be returning.

We took an elderly lady in a wheelchair to look around the garden centre as a treat because she hardly gets out. The isles are definitely NOT wheelchair friendly and it was quite difficult to manoeuvre around. We went to the restaurant for lunch and...

Called in Friday lunch time,was seated in the busy restaurant by a member of staff,we ordered two coffees and two two scones with flora spread and jam,when brought to table we were disappointed to find the packs of Flora spread were more than 4 months...

Breakfast came out after long wait. 1 piece of horrible bacon 1 hard sausage. Half of shrivelled up tomato. 1 small burnt mushrooms. 1 flat over done egg which they bought another after I had eaten. 1 slice of cold toast. All that for £7.95...

Have visited the cafe many times. You are seated by an Assistant, and it is waitress service. However, the tables are no longer 2m apart, they are now as they used to be. Our knives and spoons were thrown onto the table, not wrapped in...

Disappointed to see covid appears to be less of a priority than it has been since our last visits and tables are definitely closer together and most certainly there is not 2m distances between us and the surrounding tables . Disappointing to say, it feels...

Popped in for a quick bite to eat after a long morning finding plants for our garden. The host seated us straight away and every precaution was taken against Covid-19. We were given menus, but there was also an app advertised. We downloaded the app...

Got seated after filling in our track and trace forms. It was half full so staff not totally rushed but unbeknownst to us the waitress for to write our table number down so we had to remind them after 15 minutes we were sat waiting...

went there today with friends and was disappointed with the portion size for the price. my friends had three portions of chips between three people and i counted 7 chips in one portion. then i ordered a scone off the creamtea section to be told that the tea is extra. you should advertise it under the cream tea section if the tea is extra. when it came it was dry and not that nice. oh and you i’ve to put extra for jam and cream. i will not be going there again

A very warm and friendly welcome. We requested a table outside - no problem. All very clean, but we did find a used serviette on one of the chairs - the waitress found someone immediately to dispose of it. Varied menu. Pleasant service. Social distancing observed. Quick service. Generous portions. Tables cleared and cleaned straight away. Food quality and drink quality very good.

unless you're prepared to be ignored and wait for an hour to be served dont eat here. Staff rude, people walking out. Youre losing business folks...sorr your act out, and quick!

Went to this centre for a ride out from Leicester to have a look round & was amazed how lovely the centre was with everything you need for your garden however we were most disappointed when we find out there was no were to sit for a drink & something to eat with the dog this spoilt the visit.

Good coffee, great food. Clean and bright. Friendly staff. Definitely worth a visit but, be warned, you have to weave right through the garden centre to get there.

Enjoyed tea and lemon drizzle cake & lemon muffin. Both were lovely but pricy. Very generous pot of tea for two. Very spacious cafe so brilliant with my mum in wheelchair. Seating well spaced out but little uncomfortable. Some cushions be nice for the elderly. Noticed someone’s panini looked nice. Might visit for lunch next time. Tables obviously cleared quickly. Very pleasant.

Popped in one Sunday, as we do, to get a few bits for the garden. Shall we have a coffee I say to my wife, rude not to. So in we go, they were just serving up Sunday Lunch, mmm I thought that looks good. Now anyone who knows me will be aghast, I don't like traditional Sunday lunches and carveries, hated with avengance. But we were hungry so why not. I had the beef my wife had the veggie option. REALLY ENJOYED IT. Wow what a surprise!!!

The food choices we ok for breakfast when we went today. It was just ‘OK’ The food would have been nicer had it been warm! Not many fresh juices to choose from to enjoy with breakfast either. We arrived on opening so not sure how the breakfast food was cold already. Will try somewhere else next time.

Went in for breakfast. I felt it was overpriced and a little warmth from the staff would not have gone amiss. However it was full for a Monday morning and always seems to be full. There is no real competition around.

A busy restaurant within a Large Garden Centre, always a popular and pleasant restaurant that serves meals at fair prices. Coffees cakes etc. It's a part of the Blue Diamond chain and like many Garden centre restaurants these days seem to overcharge for cakes,scones and sometimes hot drinks. I never understand this as I for one do not bother with a cake/scone with my drink wheras if they were sold at a fair price would!!

Been to the garden centre a few times over the years but today 18th Nov Monday was first time in the restaurant. Was busy, mainly oaps, lots of nice seats and tables. Did a variety of food. We had tea and toast which was ok.My main moan is the prices. OK it's not a greasy spoon place but 95p for one small slice of toast and £3.25 for a t cake is not on. We visit similar places and pay a lot less. The breakfast was also £2 to £ 3 dearer than other nice places. Won't be going ahaon

I have emailed the restaurant direct. The good food is spoilt by being almost cold. This was just after opening time so the food hadn't been sitting around. Next time I will ask for it to be microwaved at the other counter. Disappointing.

Called in for lunch. Decided on a Turkey dinner, not a Christmas dinner no Brussels or parsnips. Very good one of the roast a little crunchy but no problem. Coffee good. Staff friendly and helpful will go again

I used to love eating at this garden centre as it offered excellent food at value for money prices. I would visit for a meal most weeks. Unfortunately like so many places the prices have significantly increased and the quality of food decreased. The egg custards which we had for dessert had a nice taste but there was little egg custard and lots of pastry.

I visited this cafe on Friday where I met up with a group of friends. We arrived just as it was opening, expecting everything to be really fresh as it’s a canteen style cafe. I asked for vegetarian sausages, which I had to wait for as this is cooked separately in the kitchen. I had toast, beans, mushrooms and sliced potatoes with the breakfast. The beans were cold and ‘cheap’ tasting, the mushrooms were also cold and had just been boiled, not fried. The potatoes were inedible, they were soggy and tasted of soil. And the tomato was watery and tasteless. I’m convinced this was left over food from the day before. I felt completely ripped off after paying £11.50 for a breakfast and a coffee, as all I could eat were the sausages and the toast. The plates were never cleared away and we were and no check backs given. It was awful. It’s such a shame as the garden centre is lovely. Don’t waste your money on this cafe!

Have visited the restaurant here several times over the last few months since calling to buy some garden furniture. Previously had been some years since we last ate here as the food was awful but what a transformation. Although quite pricey, there is a very wide selection of hot and cold meals and the quality of the ingredients is excellent. Only complaint is that the meat could sometimes do with cooking a bit more but I suppose the chef has to choose the middle ground to please everyone.

Back here again for one of the cafés scones. Lovely. Then followed by a frothy coffee, sorry Latte. Lovely staff. Clean restaurant Recommended

Visited on a Tuesday afternoon. A nicely laid out garden centre and restaurant but the restaurant is self-service. Grab a tray a queue, just like a works canteen, except for the prices charged. Chip Cob, £5,50, a small bottle of Coca Cola £3.15 and shrink -wrapped sandwiches cost over £6. Want a meal, that will cost over £11, a slice of cake cost over £4. For our party it was an expensive fuel stop. Will we call again, what do you think :-)

Went to garden centre for plants and called to get a coffee good relaxed area and good coffee to drink

This is our local garden centre and is a short walk from home. The food is good and tasty but a bit on the pricey side.

We’ve been shopping at the garden centre for years, as live locally and love the great selection of products. Decided to try lunch for the first time today and were tempted by the carvery. I selected the cottage pie - the pork and turkey looked yummy but too difficult for me to cut as I currently have an arm fracture. The veg selection was brilliant - carrots, red cabbage, creamed leeks, mash and roast. I had a selection of everything except the roast. It was all delicious and so nice that it was served on piping hot plates, which is a rarity these days. I’m an incredibly fussy eater so was very surprised to enjoy it so much and that everything had such great flavours and was not cold - as most carvery food is. My hubby is a coeliac and was delighted that there was such a great gluten free choice of food - they even provided gf gravy. The cakes - also some gluten free - looked amazing too, so we were just a little disappointed that the carvery portions were so huge that we couldn’t fit one in... never mind, we’ll definitely return to sample more of the great food. Well done to all the staff and thank you to the lovely lady on the till who helped by carrying my tray as I couldn’t one handed.

Great customer service, scrumptious food which made my mouth water extremely well. And a delicious latte!

We called here to this lovely garden centre just before Xmas to see the decos on display and buy a few last minute things we called in the restuarant for a coffee and bacon butty a very nice place in the middle of it all lovely staff food was very good too.

We visited today for coffee and a cheese scone. The cappuccino coffee was wonderful and the cheese scones delicious!!! The latter as delicious as you will find for many miles around! ( Speaking from vast experience of coffee shop stops over the past year!)

Popped in for a browse and breakfast. What a waste of time, firstly it was very cold throughout...customers in cafe with coats and hats on. Secondly absolutely no customer service in the cafe, stood waiting while 3 members of staff just looked at us. Didn’t bother in the end.

We stopped for lunch and had the homity pie it was just tasteless mash potatoes in a pastry case topped with cheese and a tiny bit of red onion top no leek or onion inside what a disappointment for the price

Excellent garden centre with a very nice coffee shop. Had refreshments here as part of our trip there. Lovely range of tea/coffee and excellent tray bakes and cakes. Didn't have any of the hot food but there seemed to be a good selection and it looked great. I am disabled and use a mobility scooter and there was plenty of space to get around.

Family visit. I suppose typical garden centre but coffee and cremated toasted tea cake was very good. Will go again.

Just popped into the Derby Centre for a few things and couldn't resist calling at the Clock Tower restaurant in there.

Lovely place set within a good garden centre. Caters for gluten free and people who like different flavoured teas. Nice atmosphere but can get a bit busy at times. Good selection of dishes!

went in for a deserved break........chose our Cakes then requested T for 2

This Garden Centre is a good choice for a wide variety of plants, gifts, garden equipment, garden furniture, children's toys and books for adults and children and a restaurant with a variety of food options and some out door seating. It is also on one level if you want to take someone who has difficulty walking it is ideal. The toilets are also on the ground floor so accessible.

Had the three item breakfast cob, big cob but even with three items there was not enough filling in for my taste. Pot of tea was fine, service from the staff was okay and the restaurant was spotlessly clean and tidy and they now offer a free Evening Telegraph to their customers.

Went in to celebrate my finishing RADIOTHERAPY.....thought we would do so by having the Big Breakfast

Hands up if you like (and can remember) filter coffee, that nice aroma of freshly made coffee that is so rare these days and no-one seems to offer it, because they think we all like the 'modern' way of a choice of different types of coffee from a machine, none of which can compare to filter coffee, in my opinion. Well, if filter coffee is your preference (and it certainly is mine), The Clock Tower Restaurant in Derby Garden Centre has it!

Had the minted lamb pie with all vegetables. Thought the gravy looked lumpy but it was fine. All cooked very well and very tasty. The meal was very hot plate even hotter. I enjoyed the meal and surroundings. Only issue is that it’s not a reasonable price anymore. Will not rush to eat a full meal again.

Came here with a friend and our babies to have a spot of lunch while the babies had their lunch. Very difficult to manoeuvre prams around the restaurant. Wheelchair access must be just as tricky. Strange layout too. Two sides to order from which makes no sense if you want something from both sides. You got to queue twice. There’s no table service so you have to get a tray and carry it around and then find a table after you’ve paid. Not possible with a pram. Where do I put the tray?

The Lunch excellent. Plenty of Veg . The Staff are very friendly . The Atmosphere was excellent as well

Friendly staff and clean tables always a good start. Coffee was perfect and cake absolutely delicious.

coffee was not hot enough and cups small for price charged. Food especially cakes and biscuits expensive and staff were chatting among themselves while serving customers.

We just stopped for a coffee and cake after a days shopping. We had a very comfortable half hour rest in nice surroundings. Then browsed the garden centre.

We visited 2 weeks ago after having looked round the centre. and stopped for coffee. The surroundings l though were very tasteful with lovely pictures hanging. The restaurant was was clean and tidy with a lovely atmosphere The coffee was good but a bit pricey...

Poor food that was very expensive for tge quality. Vegetables massively overcooked. Even managed to overcook a simple sausage roll. Coffee very poor blend.

Called in for lunch The hot dinner was Ok if a bit greasy but the cake which looked very nice...

Went to garden centre and decided to have a roast and was not disappointed very hot and loads of choice...

Food nicely presented and tasty but in my opinion overpriced. Service for coffee and tea is slow (like many other places) because of the "make one at a time" principle. I think a jug of filter coffee would be much quicker. The slowness (and its the process, not the staff) means that meals are often cold when at the table.

Always enjoy coffee and food here, only criticism would be that it’s a bit pricey especially 85p for a small jar of marmalade