The Clock Tower in Shropshire

Visited for the first time today for Sunday lunch and enjoyed the meal which was well presented and tasty (one small improvement would be slightly hotter food). Staff very efficient and friendly. Beautiful building set in 160 acres and well worth a visit.

The clock tower in Telford is a great place for me to take my children for breakfast before the school run. The service is great especially Gail who looks after us week after week. The food is great too 5 star

Had a lovely family meal with son and grandchildren, table served by Antonia who was a delight and could be more attentive, food service was prompt and well presented, would recommend a visit. Steve from Nottingham.

Well having held back from booking our wedding present gift due to poor reviews we finally attended some 11 months later to redeem a sizeable ad gratefully received wedding present. Having booked for the previous weekend and being cancelled at the 11th hour, following a late Saturday night phone call, due to a problem with the meat delivery, we were told, we rearranged with trepidation , for the following weekend. The greeting on arrival was warm as we were redirected to the bar to order drinks by two reception staff. The bar staff attentive and subsequent interaction quite reasonable. We were shown to our table in a bright dining area on a glorious autumn day with a view of the gardens. Everything thus far as expected and satisfying, but that’s where the satisfaction ended. Starters arrived which were understated and underwhelming, a pressed lamb concoction and mine a scotch egg, although the egg arrived as poached on top of a salmon fish cake. My wife said the lamb was sinewy and chewy but my starter was edible, if not what I ordered. The roast pork and roast beef mains arrived a little later, the beef reasonable, the pork overcooked, dry and chewy. Shame the waitress/waiter who. Initially were attentive decided to disappear so no condiments were offered, no cauliflowers cheese arrived, despite being advertised as included, and pertinently no check on us in a deserted restaurant to see whether everything was okay. We certainly had room to entertain a dessert, however we both decided to request that our taxi come back an hour and a half earlier than booked, so we finished our drinks standing outside thanking our lucky stars that at least we didn’t have to pay for the meal ourselves.

Superb food complemented by impeccable and friendly service. We were dining on my wife’s birthday and the restaurant staff made a point of coming to find us before dinner to give as complimentary champagne. The food and wine service was excellent, the staff were both knowledgeable and professional but also super friendly, and the food itself was absolutely delicious. We couldn’t fault anything, it was a lovely evening and we would happily go back.

Beautiful setting and a superb meal. We were greeted at the door and served cocktails in the atrium/reception. We ordered the Hereford beef which was perfectly cooked. Service was excellent and well-timed. We could not fault anything. A beautiful experience.

Having read some of the more recent reviews was not sure what to expect but we thought we would give it a go! So glad that we did the building is stunning and very grand and the food simply fantastic. My partner had the duck with beetroot and chocolate sauce and wanted to lick the plate clean! I opted for steak and have to say it was cooked to perfection possibly the best I have ever tasted. We will definitely be back.

We went for dinner for Father’s Day and our 12th wedding anniversary so it was a special occasion. On arrival we were told to take a seat in the bar area as we were 15 mins early. However, we were forgotten about and had to ask whether we could go and sit at our table after 40 minutes. There was only one waitress working who was trying her best to cover the restaurant and bar but this meant there was such a long wait to order food. We sat for 30 minutes waiting to order a drink before ordering food. When the food arrived, it was not good. The burger meat was grey, the steaks were also grey, tough and not nice-they were inedible. However by this time we had been sat for 1.5 hours so decided to pay the bill and leave. When we told one of the staff that the food was not good, there was no response-not even an apology. As well as the food being really poor quality, there was not enough cutlery, the tables were too small for the food to be put down, there were dirty glasses everywhere and it was not what we had been led to believe the restaurant was all about. There is nothing fine dining and it is bad pub grub at best with not enough serving staff. We won’t be going back. It is such a shame as the building has the potential to be beautiful.

I have been treated out today for Father's day at The Clock Tower. What a stunning place to visit. Where do I start. On arrival we were promptly and politely taken to our table where we were given both drinks and food menus. Orders then taken very quickly. Drinks arrived shortly after and then our starters. We had the Scotch egg which was absolutely fantastic. Shortly after our mains arrived. Both the Pork and Beef were cooked to perfection with a lovely selection of fresh veg. The roast potatoes and gravy are to die for. Pushing the boat out and we had a pudding too. We had the Eton Mess. Again this was faultless. After a beautiful meal we went for a walk around the grounds. A truly beautiful place to be. My complements to all staff and the chef for making the a lovely experience for me and the family.

Closed! Was advertised as open and no food available. The menu was on the room selection looked good but can’t comment on the taste !

Absolute misrepresentation of the quality of food and service shown on their website and also photos from 2020 Trip Advisors website. Glorified pub grub at best. Definitely NOT fine dining. Restaurant and food nothing like pictures posted shown on Trip Advisor dated 2020 by management. What the hell has happened to this place? If you are expecting or looking for fine dining - AVOID

What a wonderful valentine's night we had here last night, the food was amazing , we had a shared starter Rosemary and Garlic baked Camembert with sticky carrot pickle and bronzed brioch for dipping, it was amazing , the service was excellent and prompt and the lovely extra touches made the evening even more special , can't wait to come back

I can't recommend The Clock Tower enough!! Head Chef Liam booked myself and my partner in for a fantastic 6 course tasting menu which was booked for a special occasion. Every single course was delightful! Every single ingredient flowed with the next. Not only was the food to die for but the Interiors were absolutely incredible! We would highly recommend the clock tower! Whether you want a delicious Sunday roast or a fabulous tasting menu!! Child friendly but also date/occasion night friendly!

We attend the restaurant for the first time in January and loved it. The building was lovely and the food was incredible. Venison was cooked perfectly. Will definitely be back.

Oh dear what on earth happened here? Before I start please read previous reviews and don’t bother if you want fine dining in a beautiful setting - and don’t believe what on the website - you will just get disappointment and glorified pub grub. We visited this place in March 2022 and it was fabulous! Fine dining, attentive service , welcoming —- now you are met by a slightly not bothered person on the front desk who sits and tells you to take a seat ‘over there’ . We sit but no courtesy’good evening’ from anyone, no offer of a drink while you wait (we were actually a little early for our booking) then a member of the team says ‘waiting for a table ?’ , yes we booked for 2 ‘follow me’ and proceeds to literally run off leaving us scrambling to collect things and running after him. Once inside restaurant area - well firstly no offer to take coats, even after we had started to put them over our chairs. Then the fun - no the shock part - did I hear right “ pie of the day “? Fine dining ? A look at a paper menu and well deflation occurs ….. a pub menu - well I guess could be a little fairer a gastro pub menu - but NOT fine dining Mrs Pud and custard was upset, all dressed up when most around were in jeans and hoodies ( a few were dressed up and think they were thinking the same) and Mr was not impressed. A discussion on whether to stay or go took place fervently- but we had driven 45 mins to get here sooooo let’s see Well mushrooms on toast , ok but hardly exciting and the ‘cocktail’ not worth it (who stands the inner part of a little gem lettuce up on a plate??) Mr P had the pie which he said was nice the salmon nope - desserts - the jam roly poly (yes school dinners) was dry - the brownie was nice It is an absolute shame - well shameful that a beautiful place with lovely interior has been turned into a pub - when asked what has happened to the fine dining we had a lot of excuse talking (you know the spluttering over compensating voice) being told lots of projects in pipeline, fine dining will be back towards end of month but only on Saturday- it’s the down season at present etc - looking at the past reviews (which wish we had) it’s been the down season for a long time It’s not good, the carpet is stained, you have to wait for cutlery (desserts arrive no cutlery to eat with then when they come just spoons?.) the tables are horrible, paper napkins, staff rushed and no one in charge I guess it’s someone with a bit of money playing in the hospitality industry again and have absolutely no clue - save your money and go elsewhere

Booked a meal for two in this restaurant. To say that it is lacking in atmosphere would be a gross understatement. I normally loathe piped music but here I longed for some. The food aspired to be average. I've had a lot better in a pub. We asked for a cocktail before dinner. "We don't do cocktails" was the response. The carpet was stained (who has carpet in a restaurant?), the tables were basic with no tablecloths and the lighting was atrocious. Whoever runs this place simply has no idea how a restaurant should look and feel. We couldn't wait to leave and certainly will not return. Shame really because it's a beautiful building and, with a bit of thought and care, it could be SO much better.

Website looks great, fine dining, ideal for a milestone birthday celebration. Automated booking system a breeze, reminder and confirmation came without glitch. However, the dining experience is far from fine. Absolutely appalling, which we can support with photos if required. When we asked to see the manager, we were told there was not one on site, nor was the chef chris, “only Liam” if you would like to speak with him. Who is he please, the response was he is the chef tonight.. The waitress mentioned they had stopped fine dining some four months ago, I mentioned that their website should reflect this, sorry she said as she presented me the bill for £94 for pie and chips and my daughters steak with a half beef tomato, my wife’s having been sent back twice. Such a grand building, but that’s it.

This place is such a disappointment...almost overnight it crashed from being a fine dining restaurant which we regularly visited to becoming a disastrous burger/steak joint during the summer last year... it then relaunched by hiring Chris Burt and finally seemed to be getting its act...

It’s obvious that a business decision has been made to move away from fine dining. What a shame! The Clocktower used to be such a hidden gem as a fine dining restaurant in a beautiful venue offering lovely service with good attention to detail. The...

After my husband visited earlier this year and reported a terrible nosedive on the part of the food and service, we decided to trust the new team and visited for my birthday a couple of weeks ago. We were both delighted that the restaurant is...

We last visited Netley earlier this year in July and had the most dreadful experience. Since then, a new team is in place and I'm pleased to report that the restaurant is now back on track. It's moved on from the 'fine dining' experience it...

price hike of £3.00 for sunday lunch in a month is extortionate, service is non existent, wine served anything but chilled, no serving spoons for veg, given free drinks as a good will gesture but then they appeared on the bill. Its a shame that...

We arrived early and had cocktails and nibbles in the lounge, you must try the Piggy Bits amazing. The starters were impressive and verry tasty and then we had the Jacob's ladder beef to share for 2 with all the trimmings served at the table...

Absolutely divine food, the Chef Chris and his team are simply wonderful. There is nothing normal, boring or plain about the food being served in this restaurant at Netley Hall. Every mouthful is pure delight. We took friends with us for the first time for...

Hi Thanks for the request of feedback. Unfortunately the whole evening was somewhat of a disappointment. We had our wedding with you on 10th September 2021, which was the most wonderful day, and one we constantly talk about regarding the venue and your staff. So...

On arrival greeted by a receptionist called Annabel she was very pleasant and helpful after a little confusion on our booking which turned out to be our fault ha. After a wonderful stay we were greeted in the morning by a wonderful smile and personality,...

We enjoyed eating in this beautiful castle.the staff is very friendly and helpful. Especially sweet Carrie who played with our daughter Audrey.Thank you.Was a pleasure to eat in this splendid castle.we ll comeback soon.

The Clock Tower is marketed as fine dining and I can see they are trying with the food but fine dining needs the whole package to be fine. The menu is brief but covers a good range of fish and meat: confit cherry tomato starter...

Vanessa and I enjoyed an excellent dinner at Netley Hall last night. The menu was superb; simple and full of variety. Our meal was quite excellent and amazing value for money. All the dishes were beautifully presented and delicious; pudding was the stand out element...

Having dined here before we received an email inviting us to sample the new Gourmet Grill menu. It looked very different to the previous menu but we decided to give it try. It was an evening of two halves. On a positive the menu on...

Wide menu choice, including meat, fish and vegetarian, good portion sizes and presentation. Service is great, young staff but clearly well trained and interested in their roles.

What has happened to Netley Hall?!! In just a couple of months it has transformed from a Fine Dining experience to a really bad steak and burger joint. Comically poor food and chaotic service. There is now so much wrong with the place, the unprofessional...

An impressive entrance to restaurant for Sunday lunch. Alarm bells should have sounded when carpark was virtually empty. (Only 4 tables occupied between 12 & 2pm !!). Casual greeting upon arrival. Sat in characterless lounge having pre-lunch drinks. Advised our table (for 4 persons) was...

We have been here 3 times in recent months for special occasions…it is such a lovely setting! I feel the need to redress the balance here having seen some of the recent reviews. I don’t think the layman always appreciates the blood, sweat and tears...

Had a fine dining experience here just before Christmas, not cheap but wonderful quality food. When we returned a few weeks ago I couldn't believe the menu, just standard run of the mill fare. This place is no a parody of how not to run...

Not sure what's happened here but I suspect that the place is in financial difficulties or it's about to be sold. Service seemed absolute chaos, just as we were about to receive our main courses we were told they'd run out of sea bass. Very...

We visited on the opening of their new simplified menu. Arrived 10 mens early, no greeting. Eventually found a member of staff who told us to wait in the packed seating area. 10 minutes later we were found seats under the staircase. 30 minutes later,...

This is the first time I have ever written a review of somewhere I have not eaten but feel justified in doing so as a warning to others who may have booked on the back of a fine dining experience and were not aware that...

The amazing scenery here was just was the cherry on top of the amazing service and delicious food. As soon as we entered the grounds the views were amazing and we were greeted by the lovely people there at Netley Hall. I loved the food...

Our first visit to The Clock Tower was wonderful 5 star rating, Fabulous food in a beautiful building, we enjoyed it so much we booked a return visit 4 weeks later. Staff seemed to be struggling from the get go, little or no coordination, when...

Fabulous food in stunning surroundings served by knowledgable friendly staff. Wish we lived nearer. Attention to detail deserves top marks. Tasty tiny pre-meal morsels were served on beautiful non fussy crockery. Delicious, elegantly presented bread is alway worthy of a great review in my opinion....

Ate here on our 2nd night at Netley Hall was delicious and as good as our first visit. We will be back.

Visited for a 'Mothering Sunday' lunch for six people. From arrival to departure everything was first class....good Sunday roasts, good aperitifs, good wines, extremely friendly and efficient service. all at very fair prices and, to cap it all, the environment is quite beautiful. Will no...

Fantastic mothers day meal at a fine country house restaurant. Beautiful grounds and setting. Started off with a complimentary glass of champagne for any mothers, followed by some well made cocktails. Cauliflower soup was the stand out starter, tried the hamhock and the mackerel as...

All too often a place new to us but with glowing reviews, turns out to be a big disappointment, so it was with some trepidation I agreed to my wife’s suggestion we try this place in deepest, and rather sleepy, Dorrington. I need not have...

Gem in the middle of Shropshire...less than 15 minutes out of Shrewsbury. Wonderful fine food deserving 2 rosette accolade, served in an unintrusive manner by warm and welcoming staff. Wine pairing was spot on. Food showed much artistry... enjoyed the evening so much, just put...

From the moment we arrived we were made to feel welcome and that continued throughout the evening. Beautiful food, stunning venue and fab staff. Perfect .

This place is a hidden gem set back off the main road with a long driveway to Netley Hall, car park and lovely grounds. It is beautifully decorated grand entrance hallway with open fire, grand staircase, stained glass ceiling and chandelier. The dining room was...

This place is a gem, Went to here as part of are stay at the hotel. From start to end the experience was amazing. We was greeted by the maitre dee, who welcomed us and showed us to the lounge where we was offered drinks...

So pleased we found this up and coming restaurant in Shrewsbury. Lovely venue entered up a long estate driveway where you come across the imposing Netley Hall. The main entrance though the huge classic doors opens up to a grand hall. We were warmly greeted...

Stayed in the hotel for Valentine’s Day and had the 6 course tasting menu in the evening. From the second we walked through the door the service was outstanding and nothing was to much trouble. The room was lovely. The food in the evening was...

This was a surprise night out close to Valentines Day. As a fan of tasting menus, we had booked the Clock Tower hoping that it lived up to the many excellent reviews. Not the easiest to find on a dark, windswept and wet Feb evening...

4 of us stayed at Netley and booked the tasting menu and wine flight in the restaurant. None of us could find any fault which is very rare these days. The food was superb. We tried dishes that we may not have usually ordered and...

What a find! We were staying in the hotel for a night and so had a delicious dinner at the Clock Tower. Not only was the food excellent, we were with our 2-year old son and all the staff made him feel so welcome and...

Well wasn't this a wonderful few hours out! A gorgeous setting, fantastic staff and wonderful food. We went for our 5yr anniversary and were not disappointed. We had an early reservation at 6.30pm which meant for a while, it was just us! It felt like...

An amazing experience from start to finish. Excellent food, amazing service. Will definitely return.

What a wonderful evening we had at The Clock Tower restaurant. Our servers were extremely professional and attentive. Despite the difficult time we are in, we were taken care of during every step of the evening. The food which clearly is of Michelin star quality,...

Went here for a birthday meal, while away on vacation. Took over 1.5 hours to get our first course of the tasting menu, plus another 20 mins to get the accompanying wine…so the food was cold. Spoiled a special night. Left half way through, as...

We wanted something a bit different and this did not disappoint. The surroundings were impressive, the dining room has been restored very carefully. Menu was varied and everthing we ate was perfectly cooked and presented. Service was also attentive. We would not hesitate to recommend...

Chose the tasting menu with wine flight. Food was delicious and beautifully presented. Enjoyed all six courses. All the wines were perfectly paired to the dish which enhanced the whole experience. Definitely would recommend

My partner and I have visited The Clocktower several times now and every time we have been pleasantly surprised and continue to see this new restaurant grow and thrive! Great value for money considering the service, entertainment, location and quality of food provided throughout the...

I visited The Clock Tower with my family for my God Daughters birthday, I was extremely shocked at the prices for such small portions. The management was very unorganised, but other than that we had a good evening celebrating.

We had a very nice meal at The Clock Tower. Our main courses and desserts were delicious, the canapés and petit fours were all great and I had one of the best mojitos I’d ever drunk. Our server Claudia was very attentive and friendly and...

Fantastic restaurant with lovely attentive staff. We had the taster menu and was not disappointed, the food is cooked to a very high standard and is reasonably priced.

Overall a very pleasant experience. Engaging and helpful staff, both in the lounge serving aperitifs and at the dining table. Our party of 8 enjoyed our chosen courses as well as the canapés and amuse bouches. The place feels ‘high end’ with its sweeping staircase...

Picked the stay as a last minute night away. The food and service is impeccable. Highly recommended for anyone who would appreciate a great evening. The bar area just adds to the experience. I don’t usually write recommendations but this place really deserves 5 stars

Another great evening at the Clock tower restaurant, great food, great wine great service, staff are friendly and so welcoming. Food is clearly of michelin star quality, the flavours are simply beautiful, great atmosphere.Highly recommend this restaurant and hotel, beautiful rooms so elegant and tasteful,...

Excellent food, tranquil location and lovely surroundings. Great service from the staff, in particular Claudia who was very attentive.

When i revisit a restaurant it's nice to come back to a different menu and to see and taste if there has been an improvement from my last visit? This is way i like coming back to the clock tower because they put some tasty...

We went for dinner on Saturday night as two couples and toddler the food was amazing and very well presented the staff were very efficient and friendly they were especially kind to my grandson and made a fuss of him so thank you clock tower...

Excellent meal and service for our anniversary. The setting, food and attentiveness of the staff was spot on, well worth it for a special occasion

As staying at the hall for two nights we booked a table in the clock tower. So glad we did , the whole experience was wonderful . The staff were delightful and could not be more helpful . Being a vegetarian I enjoyed the choices...

Impeccable service, stunning venue and lovely ambience. Exquisite food very reasonably priced. We had a superb experience! We were surprised with delicious and beautiful extra courses in the meal. The staff were all exceptional. In summary if I lived anywhere nearby I'd be visiting at...

Stunning location, fantastic from the minute we arrived. Sat and had pre drink in a relaxed setting, lovely dining room with stunning views, food was fantastic and all staff were extremely helpful Especially Kat. We will definitely be returning soon.

We have been visiting the self catering cottages at Netley Hall for a number of years but this latest visit has been a whole new experience since the opening of The Clock Tower fine dining restaurant. The food is sublime and I cannot praise the...

Looked after wonderfully by Cat and his team from the minute we walked through the door until we left.

My partner and I had a meal for my 21st birthday and it was incredible! The service was spectacular, the food was gorgeous, the location was to die for and, to top it all off, the prices were really reasonable and the atmosphere was very...

Excellent quality of food, presentation and service at a very reasonable price for the standard. Staff are very friendly and unpretentious and manager/head waiter, Kat, does a great job. Would definitely dine there again. Well done.

3 course meal is complemented by canapés and other extras throughout the meal. Lovely food, beautifully cooked and presented. Excellent service, lovely staff. Very reasonable price for a restaurant of this quality and wines were very sensible prices too.

I've had 2 excellent dining experiences as a solo diner in this restaurant. The hotel hasn't started room service yet. It actually turned out to be a perfect opportunity to discover something new and so far they've been a surprisingly pleasant experience. The wine expert...

Visited with 5 friends for Sunday lunch. We were seated in a beautiful bright yellow room. Staff were very friendly and attentive. Best roast beef I have had in a long time. Can highly recommend.

The whole evening was well-done, from ordering to table service. Great care was taken over our GF guest, who was even given a special Amuse Bouche with our pre-prandials. The menu is interesting - very far from standard, and we found no fault. And it...

A beautiful setting with a friendly and peaceful ambience. The front of house staff (Cat and Claudia) were the best we have encountered. The food was amazing. We thought the portions were fashionably smaller than average but the additional extras made the difference. There were...

Well what a surprise. A beautiful building, excellent service and really tasty food. We had a lovely evening at the Clock tower restaurant and would highly recommend. We will be back!! The service was top notch, efficient and friendly. The food was lovely and we...

Simply delicious! Very good value for money. Delightful surroundings. Well trained, briefed and confident staff made for a fine dining experience. Pre-dinner cocktail, terrific with dinner wine, but alas declined the post dining digestif - next time! Very well worth it for that special occasion...

My wife and I visited the clock tower for a date night, I have to say it was a fantastic fine dining. From the minute we arrived until we left, everyone made us to feel very welcome and special. Excellent food and very well presented,...

This is our second visit to the Clock Tower restaurant and won't be our last! The ambiance, staff and food are fantastic.

Six of us recently visited and had a wonderful meal. The food was imaginative and full of flavours. Presentation was of the highest standard and the friendly staff were very attentive and knowledgeable. The setting was also very impressive.

While on holiday in the area wanted a special place for our last evening and booked the Clock Tower. Our only regret was not visiting on our first night so we could come back again! An exceptional experience from start to finish. Superb food, great...

My wife and I were staying in a cottage at Netley Hall and booked a table in the restaurant on our last night. On arrival we sat in easy chairs with a drink whilst we studied the menu. Canapes were served before we were shown...

My husband and I visited the clock tower for a date night! I have to say we have lived right next door for 20 yrs and have never seen how beautiful the location is. The greeting on arrival was lovely, the staff were so friendly...

Great place, on arrival we were greeted at the door by a very pleasant member of staff, had a very warm welcome. We needed to wait for another friend to arrive so we were shown to a beautiful lounge area with great views over the...

My daughter gave me a voucher for a meal as a present as I lived here many years ago . What can I say ….. it was amazing. The venue, staff and food were all excellent. The staff very friendly and professional, the venue absolutely...

The entire experience was simply first-class from the moment that we arrived. The staff were wonderful, the setting stunning, and the food and drinks exquisite. My grandmother said she felt like she was taking a trip down memory lane. We were firstly shown into a...

Visited the Clock Tower on a last minute retreat to Shropshire, we felt very lucky to find such a fabulous restaurant. My partner and I enjoyed all three courses during the evening and we found the service to be fantastic, very friendly staff that kept...

A superb restaurant in a fantastic location. The staff were very welcoming and friendly. The food was delicious.

The dining experience was first class, food was excellent and staff were very helpful and courteous at all times

The Sunday lunch was beautiful. Good portion sizes with a selection of meats available and excellent vegetables and roast potatoes! The dessert was the best part for me. I had the mango cheesecake and it was the best cheesecake I’ve ever eaten!! The staff were...

Was reading the Shropshire magazine , and came across The Clock Tower restaurant....so we thought we would give it a go.......Wow !!! we weren't disappointed . From start to finish the service was impeccable and the food is worthy of a Michelin star......trully cooked to...

Fine dining as it should be done. Well done to the team at The Clocktower for delivering a superb meal. The setting is beautiful and the staff work very hard in providing an excellent service. A special mention for Claudia who was very attentive and...