The Claude Hotel in Cardiff

Our local pub which has always been a go to for a good atmosphere without being too rough or too gastro pub. Friendly staff on the door who actually look after customers rather than treat students like trash.

Fui al Claude a almorzar con mi familia ayer, tuve un maravilloso asado de domingo, el pavo estaba tan bien cocinado y la comida se presentó con cuidado, el servicio fue fantástico a pesar de que estaban ocupados y la joven que nos cuida no podía hacer lo suficiente para ayudar, sin duda volveré

Had a great evening here, decent food, great bar and some cracking live music.

Great pub, nice prices and lovely atmosphere 😁

Reunión escolar. Fantástico. La comida buffet era increíble. Personal brillante. 10 de 10 . Pudimos decorar la habitación como queríamos y nada era demasiado problema. Definitivamente se utilizaría como lugar de nuevo.

A nice pub, we were dissapointed that the vegetarian roast option has been removed from the menu however the prices were very good and the staff very friendly. The pub used to do a side dish of roast potatoes and yorkshire puddings and it would be nice to have that back as some form of veggie option

Great to see live music but it's in a small area near the entrance, with a tiny dancefloor, so doesn't really work. You can't hear each other speak! It was even loud in the snug bar. Mosy beers are quite pricey here too for an out of town pub. Pool tables are a quid a game but are always busy, broken cues with no tips too. Good beer garden, with big screens.

A lovely and friendly atmosphere , very kind workers and the best evening out for students .

The best pub for students in Cathays, very cheap pints, friendly staff, and always a great atmosphere.

Excelente pub local para mí en Cardiff. Proporciona una amplia gama de opciones de alimentos y bebidas a precios muy razonables Personal muy servicial y amable también.

Qué precioso domingo por la tarde en el Claude. Mientras que el pub estaba muy ocupado debido a la maratón de Cardiff y el fútbol, el personal todavía se las arregló para ir más allá para todos nosotros, nada era demasiado problema. Muchas gracias a Caitlyn y Shannon. Eres un mérito absoluto para tu trabajo. Incluso el perro estaba contento con su salchicha.

Very fun, food was nice, would come again

Lovely place, sound dons all aboot

* Unmatched atmosphere * Good craic * Proper gert banter from the staff

Proper pub. No messing about. Staff love the banter. Would definitely recommend to a fellow lad.

Big pub in an area of mostly ethnic food outlets. They do food and have an entertainment space.

Great pub. Be careful of e-scooters.

Lush staff, bouncers and atmosphere!

A vibrant atmosphere walking in, the halloumi salad was a winner, food service was slow, bar service was good and waiting staff were great

Lovely atmosphere and friendly staff

Came for Sunday dinner - told at least an hour wait for food. Not even offered a free soft drink to wait, so we left and went to the Claude pub instead. The following week, stupidly returned with four friends (six of us in total) at 2:30pm - they were no longer serving Sunday dinner - that they advertised was served all day. We left and went elsewhere. Again, a wasted journey. There won’t be a third time and I would urge others not to bother wasting your time.

Good food as per usual and, as long as you don't go in the evenings, not full of students

We enjoyed a lovely meal to celebrate a birthday. Charlie and Sam, the young men who were serving us were fantastic. We all enjoyed the food and I would definitely return again. Thank you

the good was very nice and we received the best service from staff

Spacious pub, good value food and a great selection of beers.

Served by Charlie was very nice!! Loved my pints and food! Thanks :)

Great atmosphere, good staff and extremely cheap food and drinks.

Lovely relaxing afternoon meal out

what a great pub lunch for my aunts birthday,fish was amazing just enough,great atmosphere,very helpful staff and server.wine was good and great prices.

Great pub, went with some friends to watch the Euro's finals. Great atmosphere, very clean toilets. Great outdoor bar area, would definitely go again 👍🏾👍🏾👌🏾

This is one of the finest sports bars in the area, a really large beer garden with outside screens where you can watch different matches. Good selection of beers and speedy food menu.

Sunday lunch, best there is, for value shows how it can be done

Amazing! Great staff, great music and great food! Loved it!

Very nice pub, I recommend it. The food is very tasty, its presentation needs to be worked on.

I was having a lovely drink in the sun and decided to get some food. When my food arrived I was told to get cutlery from inside. When I went in there was none available. I asked the lady if I could please have some and was told it would be brought to my table. 15 minutes later when this did not arrive I decided the only option was to eat my food as there was no staff to be seen. A better experience would be that cutlery is brought with food so I dont have to use my hands.

Not impressed, ordered the same round three time and charged three different prices! I hadn’t noticed until I had gotten home. Also me and my friends stayed until closing, the bouncer came around after they called last orders and said we had 20 minutes to drink up which wasn’t a problem. Until he came around five minutes later and gave us plastic cups and asked us to transfer our drinks into them and leave

Nice bar but the food was dreadful. Tiny slice of pie advertised as gigantic 😂

Decent little pub, good atmosphere with fairly expensive drinks/food

Quick service in a busy pub. Great out door area

Excellent place to store bikes with the bouncers situated on the front of the pub most of the time! If only this became a general knowledge to the public over the warmer months, with perhaps other incentives outside of sport for presumably bringing in more active trustee cyclists on the front gate! Cheers!

Honestly Don't understand why I can't wear my cap inside

Great pub food, had an amazing bacon egg and mushroom roll, lush. Will be going back for more! Nice atmosphere, good music and great service.

nice pub, yummy beer, good service, should get more windows - bit dark like

Gotta be one of the best beer gardens in Wales

Lovely big spacious pub. Pool tables (but they need to get more cues). Food not bad for the price.

Pub grub, you get what you pay for. Unfortunately, I've have had a lot better in other of the same chain and sane menu. Staff and service are great though and great pub 👍

1st time in this pub, impressed by the atmosphere staff and everything here. I didn’t eat in this occasion so can’t comment on the food but will another day.Great pub and I look forward to my next visit. Good Guinness too😎🍻🍻

Friendly staff, great service, food was tasty and good quality for a very reasonable price! Would visit again 👍

Easily one of the best pubs in Cardiff. Brilliant prices, especially if you’re a student. The deals they have for food are unbeatable - can’t say no to 2 mains for £11.99. Staff are lovely and they have 3 pool tables. Also, it’s a historic pub that’s been around a long time. Interior is lovely and you can always get a space. There’s also an area if you want a more quiet drink. Beer garden is also one of the best I’ve seen in Cardiff

Been going to this pub for years and when querying a drink a member of staff was really rude so I said I have every right to question my drink which I was told no I didn’t so I left it but when my son went to the bar and ordered the drinks every thing was fine until the bar staff member seen me and called the original bar staff member and then they both mocked me both laughing, really disappointing, like I said been going to this pub for years, maybe because two weeks ago when wales played England this pub was at it’s full capacity the pub feels they don’t need to listen to the customer (really disappointing) pubs are slowly getting back normality so feel disappointed that staff can act in this manner

Great atmosphere for the rugby and fab music after

Great pub for sports, pool and a cold one👌

We were visiting family in Cardiff and wanted to watch the match and have a few drinks. We decided to go to The Claude and so glad with our decision. Great atmosphere and we were made to feel so welcome. By the end of the day we felt like one of the locals. Bar staff were so friendly and chatty even though they were rushed off their feet. Thoroughly recommend The Claude and we will try the food next time. Thanks everyone for a great afternoon!!

Came in for food and a few drinks, Lovely staff, very welcoming, good vibes,would recommend to a friend, beer garden is the place to be!

The Claude rocks for rugby fans! Epic matches, buzzing atmosphere, awesome food and drinks. Perfect hangout for game days with friends. Great staff and good gin choices.

Always a good night at the local, great atmosphere and staff!

Tried to get in their tonight. It’s our local family pub which is usually very good and lively. Went for an Indian down the road with some friends. Arranged to meet back at the Claude (22:25). Was greeted by very rude bouncers saying that they had stopped entry, even though a select ‘favourite’ few were allowed entry. I tried to explain that my family were already inside and had been for some time but he was just plain rude. The short bald one with attitude. You need more training!! Normally this is a great pub but unfortunately your door staff have let you down on this occasion. A apology from management would be greatly received!!

Great pub, excellent sports viewing area outside with heaters and very efficient and friendly bar staff!

Most disgusting filthy toilets I have seen for years. As you walked in the stench hit you, it was unbelievably bad. There were two toilets with out of order signs, one with the seat hanging off, one with no lock and one with the floor flooded. This was not at the end of a busy night, it was early Saturday afternoon.

If the old lady behind the bar spent more effort in her customer service than she did moaning about the pub and the company being nothing but crooks it would have been excellent service which is a shame as it’s usually really nice in here but is not what you want to be listening too or greeted by when spending your money. Sad!!

Great place with amazing food. Bouncers are horrible and ruin everything. They need to be sacked!! Would be 5 stars if they had decent bouncers that weren’t stuck up!

Came for a festive lunch in a large group last Sunday, Wow, food was Amazing, staff as always warm and welcoming, nothing is ever to much trouble, the new assistant manager was superb, what an amazing team they have, would highly recommend the Claude to everyone

After such a poor experience last time the manager gave us a voucher and the changes he made were obvious . Thanks will be back regularly again

Beer ok. Some of the worst customer service ever. Is a face like a smacked a rs company policy ? Can I get some change for the pool table ….. I can’t open the till without the manager……pause…. So you’d like me to come back later …..yeah. Just unbelievable. Sorry for ruining your day lounging around doing nothing. Not as if the tables are dirty and there are lots of dirty glasses around. I mean I’m only the customer paying £5. Bring on AI robots. At least they can be programmed to be nice

Awful door staff. Rude and making up new rules every night. Last week, door staff grabbed me by my shoulder and told me to remove my hat... while I walked from the pub garden to the exit. If you didn't like my hat, tell me when I arrived - don't try to intimidate me as I'm walking out the door! Today I was told my trousers weren't allowed, despite the fact that they were allowed last week?? Stop touching customers! You can get my attention without touching! Creeps.

Great atmosphere cheap pints great food for a reasonable price

Ordered food. Bar was far from busy. Took over an hour before being delivered without apology. Food was as expected but service was poor.

.we were made to que outside at 8.15 pm freezing !! when the pub wasn't even full. When asked why the bouncers said. 1 out and 1 in .I have never ever know anything like this. People were leaving from the que and we did the same. We were told it's under new management .well I'm afraid to say you have lost allot of customers because we will never go back there.

Always a great pub to pop into for a pint

Love this boozer, brilliant food too.

Sunday Roast - Hand-Carved Beef Hand-Carved beef served with roasties, mash, seasonal vegetables, sage & onion stuffing, Yorkshire pudding and gravy This is how they describe there Sunday lunch , what a joke . The beef Sunday lunch was the worst I have ever eaten . They say hand carved I could not cut the beef and only tried one slice and no more as I thought I would break my teeth . The Yorkshire pudding again I could not cut it and the veg was cold . I am sitting worried while I write this about potentially being ill after trying to eat the one slice I tried .

Used to be one of our favourite places to go for pub food but not anymore. They seem to be letting some unsavoury people in now which is not on considering it's a Family Pub. A month ago they had no Steak so my partner had Fish & Chips. Today again no Steak so he had Fish & Chips again but no lemon and Tartare Sauce is now an Extra!! My Corned Beef Pie had hard chunks of potato and the Gravy was cold. By the time they had reheated the gravy i had eaten most of my food. People sat behind us had to change their meals three times due to no Sausages ( Really !! ) and other food they didn't have. They had ordered before us and waited ages for their meals. WE won't be going there anymore.

The Claude is a good pub, whether you are on your own or in company. The age range is well balanced, however at weekends it is a younger crowd. During the day, it's a great pub for families and dog owners. I've given no stars for 'food' because I've never eaten there. (I live less than a 5 minute walk from the pub.)

Disappointing visit. Waited too long at the bar to be served. Bar was dirty and too many flies. Ordered food. No onion rings . Had to seek at cutlery etc.. Didn't have full menu. My friend ordered a burger after other options unavailable. Was then told no burger after I had nearly finished. He had to go to the chippy on the way home. Staff not helpful. Won't be going back.

Great atmosphere and the band was amazing

Geat service, nice place to eat and drink 👍

Great for watching sport. (Best venue in Cardiff for number of screens and pool tables) Not so great for beer. They occasionally have a cask on, but usually only one, and it's a massive place. Basic lagers and ciders. Decent crowd though. Total mix of students, locals, young, old... down-to-earth but not rough, and the snug is a lovely place to have a meal. (Unfortunately the food menu is as imaginative as the drinks) When it's sunny, the back garden is an absolute sun trap... I would advise any gentleman to make sure they go to the loo before they come out though, or bring a pair of crocs if you catch my drift.

Had a great evening, the pub&staff were great , nice vibe great singer,but we came for a family meal dropping off youngest to uni , chef can’t cook a simple steak,either not fresh or re heated maybe or cooked from frozen who knows or lack of knowledge or too rushed to get out, rest of food ok for price, and I get the price band which we chose, the steaks looked fine so maybe increase the price but they need to be prepared,cooked right and not rushed. X

Always a good time in the Claude

Fab night at the cluade started off having food with my boys and then drinks with my daughter, family and friends to celebrate 🥂 her birthday the band was great 💯

Disappointed with the food. Great entertainment and staff.

Staff very lazy. Not interested and 2 women sat eating crisps. Whilst food plates and beer glasses stayed on empty tables for the hour I was there?. Also toilets. Dirty and wet floors.

Apologies for the earlier review. I had a throughly good evening and the atmos was great as were rhe staff to be fair. My earlier scores did not reflect this so have amended x will be back

After looking forward to a Sunday roast myself and family had left dissapointed. Stuffing was well dried out, either not enough water was used or it was from last Sunday, vegtables and roast potatoes were frozen produce and were cooked to the death and dried out same as the stuffing, even for the excellent pricing you expect a little better from what is supposed to be food cooked by a trained chef and to also mention that the plates were hot but food was cold! If i would have taken note of the '2' hygiene rating on the way in that is from July 2023, i would have probably guessed what the standards were going to be like. Never take time out to complain but had to with this as was so dissapointed.

The Lasagne was lovely. A little small and only came with garlic bread and three pieces of salad. But it was delicious.

Great local pub, lots of selection and busy atmosphere most days

Came here with my boyfriend for a date night, had a lovely time. Beth and Lewis were amazing, so friendly and helpful, best bar staff in Cardiff! Will definitely be back!

Nice atmosphere, great prices and friendly service. A good experience

Arrived at 12:15 26th June 2023, ordered our 11 seniors meals, there were 4 others in the bar. Waited until 1:10 pm for our meals, arrived cold, last week plates were too hot to touch. We cleared our tables and waited for our puddings, we were served at 2:20 pm with puddings. By this time some of our group had to leave due to assisted travel being booked as it is every week. We asked another table of 4 who were visiting and they commented on Luke warm food a long wait and rude staff, also that they would not be eating there again ! Two of our group arrived late and ordered separately and waite 1 hour 45 mins to be served food. Such a shame it used to be a lovely place to eat and meet

Food was cold, staff rude and very abrupt! There were only 15 people in the bar, so not a busy Monday. Ordered two courses from the seniors menu, 11 of us in total. Food arrived cold. We asked another table who were eating about their food, also cold and commented that they would not be going there again. Waited an hour for puddings and two of our group waited more! Looking elsewhere to go on a Monday every week

Used the Groupon voucher twice, food was really good, staff friendly & fabulous outside area.

Great pub with a lively atmosphere on a Friday evening. The amount of bouncers ensures a safe night and the food never disappoints 👍

Visited on a match day, everyone in the pub wanted to watch the same match and a number of people asked if the same match could be played throughout the pub but the bar staff said no. Had a lot of people leave because of this and the ones left were crampt in. Know your audience that nice you annoyed people and lost a fair amount of business. Food was ok

We had tomato soup and onion bhaji for starters followed by steak and kidney pudding and giant Yorkshire pudding with two Cumberland curl sausages. Both served with mash, peas and gravy. One hiccup but immediately sorted by the staff member serving meals. My meal was supposed to come with mash not chips. It was sorted immediately. We did notice the peas were not the quality of their usual ones, being larger and harder. Hope this is because of hitches in the food chain, rather than a deliberate change. We couldn’t manage a dessert, not even one to share. I tried the Blue Lagoon cocktail. This was served in an enormous brandy type glass with loads of ice, lime and blueberries. It was made to order by the bar staff from scratch, ie not using a pre-made mixture. It was brilliant. Made a good photo being bright blue. Thank you for a lovely lunch. The only thing that would have made it better would have been some sound deadening on the ceiling of the space off the right of the main bar room (opposite the bar). Just 3 couples lunching and chatting in the space made for a deafening row. Never noticed this problem there before, but did this time.

My regular pub. Me and my friends always meet here for wine 🍷. Our favourite is the Gitto we love sitting in the beer garden is so pretty and good atmosphere. We usually go in the week as weekends it tends to be very busy and difficult to get seating if you want to eat but on a plus they have live brands and is a great place to start your night out. They have big screens inside and out so good for match day. They have several pool tables. The food is typical pub food but I do love the katsu chicken and it’s good value for money. They also do 20% student discount on food and drinks so can’t go wrong

Food was microwaved, not too good

Rubbish food and service, cand believe you CANT eat out in the garden no more, that's spoilt the summer, I won't be sitting n the dark inside for food if it's warm outside. Spoilt it.

Nice place to eat, great cocktails at fantastic prices ☺️

Very disappointed no Sunday lunch so left but nothing in area doing it

3 Pool tables, large TV in beer garden, decently priced food.