The Chinese Chippy in Southend-on-Sea

I hope this takeaway goes bankrupt... I mean that literally, that's my honest review. This restaurant single-handedly ruined my experience in Leigh-on-Sea. Customer service is just terrible, in every way shape and form. Like, I just wouldn't recommend this place to anyone, not even as a punishment.

Well the satay chicken was absolutely tiny nothing on the cover of this false advertising absolutely disgusting and the chow mein had more onions the noodles worst Chinese I’ve ever had disgusting experience charging you for service fee and delivery fee for this disgusting

The food was not good. The chow mein was oily and had 3 pieces of meat and 1 prawn. The chicken satay on skewers was dry and over cooked. The chips were hard, the chilli and pepper ribs were also over cooked and hard. This was the first time we have used them and we won't use them again.

Ordered at 18:20 with a delivery time of circa 19:00. Food arrived at 19:40 which is ridiculous, tasted ok but the meats were tough and the sauces were watery. We won't be ordering from here again

Best salt chilli chicken amazing food 😋

Fantastic tasting fresh food. So tasty and large portions, highly recommend.

The food was amazing, so fresh and tasty. Could not knock anything we ordered. Perfect and highly recommended.

Really good food & promptly delivered

Very nice food good quality, spring rolls where amazing, the only thing I didn’t like was the hoi sin sauce I think it’s a different recipe and maybe even a fresher recipe than most hoi sin but my lazy taste buds prefer the generic Hoi sin sauce, but we got curry , and black bean sauce meals to and it was lovely very fresh tasting , would get again

Really great quality as always! Fantastic service, options, and taste - big portions and not greasy! 10/10 :)

The aromatic duck was inedible - instead of crispy it was rock hard, like chewing wood

What’s the point of the chippy part in the name if it’s not a chip shop stupid if you ask me

Arrived nice and hot in good time, will use again A++

I always use this takeaway and the the food is usually great but today it was terrible. The chow mein had a burnt taste,the ribs and chicken balls were overcooked and dry..really poor, what happened??

Made it early but food quality has declined. Chips used to be amazing fluffy proper fish and chips, now they are bland and limp. The prawn crackers were really stale and the Vietnamese rolls and dumplings were average.

Duck was very expensive, no meat only dried crispy skin. Was very disappointed

Always great food and polite and prompt delivery

Unfortunately not one of the better Chinese I’ve ever ordered.

Absolutely inedible... Complete waste of money. Even the prawn crackers seemed stale and soft. The Crispy beef had no flavour whatsoever it was like eating cardboard. The worst food we have ever ordered

Nice food and a good service ,will use again

Absolutely disappointed with meal. Stale. Looked like left over from the day before tasted old and stale

The food was very nice other than the chicken balls and pancake roll didn't have much flavour. Staff were very friendly, called me to confirm my address and order

Very good food. Arrived hot. Would recommend.

Dishes where similarly sweet, making them boring to eat.

Shocking food - dry over cooked chicken balls cooked in old oil, sweet and sour sauce gone to jelly, chow mien greasy - very disappointed

Not good , first order from them was great each time I’ve ordered it’s hot worse , tonights food went in the bin ! And so over priced for bad food

Lovely food and fast delivery service. Thank you 🙏

Have used many times but sadly this time didn't quite live up to expectations. Duck was over cooked and the pork szechuan wasn't particularly spicy. Disappointing but will give them a chance to redeem themselves as normally very good.

Overcooked fish that was dry all the way through. Chinese part of order was ok at best. Not the usual standard of food I’ve had from here in the past.

Best Chinese we’ve had in years. 5 stars 🌟👍🏻

Early delivery. But food was tasteless, ribs were over cooked and burnt same as prawn toast. The prawn crackers were chewy. Wouldn't recommend !!!!

I don’t understand why they had to ring me to confirm I was actually ordering food

Food tasted bad, prawn on toast like cardboard. Prawn crackers stale (like many other reviews). Curry and Satay sauce did not taste good. Chips soggy. Singapore noodles not good. Sorry, but was a waste of good money.

worst Chinese ever, binned most of it. never again from Chinese chippy.

Food was really greasy, loads of oil in the dishes. Prawn crackers were chewy. And found the ordering system a pain. Had to call them to confirm my order after placing it online and paying in full on just eat. Might as well have called an placed an order than use just eat. Waste of time. Don’t bother food wasn’t worth the effort.

What can I say , we have have had very nice in the past, but the chips were under cooked, the chicken balls were over cooked and dry, the king prawns szeuns was tasteless , and the free prawn crackers were stale … is it under new ownership , very disappointed

We ordered the squid, duck and chow mein. Everything arrived hot and was quite tasty, big portions as well. However the prawn crackers were stale and inedible unfortunately. Quite long wait for delivery too. Customer service good friendly staff.

Very nice. Would definitely order again.

When you try a new place and thought it might be nice- definitely not. very soggy prawn balls (appear uncooked or reheated) and shredded beef tastes awful. Didn’t enjoy dinner maybe a refund?

Food is good & a good service but not going too order from here any more I live on my own & I have too spend £18 too get a delivery & it too much food restaurant should cater for small orders so much food waste

The arrival was too quick having been told it would be an hour, clearly the food was reheated. The prawn crackers were stale, the chicken balls were totally dry and hard to swallow, the batter was over cooked and dark in colour. The shredded chilli beef was awful. The pancake rolls were hot, fresh & edible. The order was £46 with 20% discount. So disappointed as hard earned money spent to celebrate an evening. Will never order here again. Over half of the order was thrown away. Extremely disappointed, worst chinese ever had.

As usual, super yummy, on time and the delivery drivers are always so lovely 😁 thankyou. Best Chinese takeaway

Usually have a good takeaway from this establishment. But this evenings one wasn’t their best. The chips were undercooked, usually they are really good. The crackers were stale albeit complimentary. The soup tasted different, not in a good way. Maybe being a Monday their usual chef takes a day off?!

An absolute delight, as always . Highly recommended

Disappointed delivery hot food but no taste- the fox may enjoy it! Now cooking dinner .....update even prawn crackers are stale.

Can’t normally fault this restaurant but I’m afraid this time the Chicken balls were so dry they were inedible and the chow Mein was burnt. Normally have a lovely meal from here, maybe will will avoid Mondays from now on as it was like it had been recooked and the chicken inside was so chewy and dry we left them, so was a complete waste of money.

Food tasted tough and dried out. Was like yesterday’s left overs! The sweet and sour sauce was solid like a pot of jelly! The duck was very dry and hard to chew! Have ordered from here before and was good but this time it was terrible!

Not at all impressed with the food all very bland

Piping hot and delicious as always

Food was burnt and soggy, wouldn’t order again

Great food brill service as always

The restaurant called to confirm my details as a new customer. Delivered 15 minutes before estimated time which was great for a busy Saturday night. Cod and chips portions were enormous. Batter a little greasy but very tasty and lovely and crispy. A couple of bones but I guess that can’t be helped sometimes. The chow mein was good with added soy sauce, Peking dumplings were delicious, Szechuan beef good with plenty of chilli. Curry sauce was a bit thin. Overall would recommend and will definitely use them again.

First time using the Chinese chippy.had two different meals! Chinese was lovely.tasty and good size portions.I had cod and chips.well packed.must say the best piece of cod I have had for ages.very pleased will go there again.

Always enjoy their food. Excellent quality. Always on time. Thank you.

Love the food really tasty. Great service all round

Have ordered from here before and always been nice but this time the 1/4 duck was very disappointing was tiny and hardly any meat on it and not a lot of veg with it either the sweet and sour was far to sweet shame as it’s pretty pricy for a Chinese

Lovely food, delicious. Arrived early and big portions. Will use again.

Won't be ordering again, they poisoned my dog, bought him three large sausages, an hour late he was very ill, they've lost this customer for good.

Always nice food. Just always find it strange to get a call confirming order? Assuming it is a security issue

Food was great very good service one of the best Chinese I had in a long time

Great food good service love it

Arrived much earlier than predicted, even before the app said it was on its way. Food was good rather than excellent, not enough sauce with the chicken satay so it was a bit dry.

All of the food felt and tasted fresh hot except for the satay chicken, didn't put us off though and will order from them again it was that delicious.

Really good! Handy that there’s a variety of food on offer. Will definitely be back!

First time we’ve used this take away and will be the last. Chicken curry was tasteless and the chicken didn’t appear cooked.

absolutely disgusting. slimy, tatsteless, greasy chinese with about 4 bits of meat in a house special chow mein. fish was disgusting and full of bones. couldn’t even eat it. rang to let them know and the lady who answered was so rude and argued with us. would never ever order again.

Food was so greasy I only managed 3 mouthfuls we through it away

I love the food it’s really good. Delivery service is friendly & a great service

Order arrived really quickly, hot and fresh. Food tasted great and the portion size was huge. Happy customer, will be going back.

1st time here... The food was very good 👍

Food is great it was a bit late yesterday but I was kept informed & it was worth waiting 4 really good service

Decent local Chinese takeaway, we enjoyed everything. Will order again.

Always amazing food from the Chinese chippy!

Always love the food from here and never fails to please :-)

Lovely food. Good service. Will definitely order again.

Good food great delivery service very friendly

Only edible food was the chips. Very disappointed with the quality of food. Chucked 90% of it away. Won’t be using again.

I had the peking dumplings as I’ve been trying to get them for ages and my local Chinese doesn’t make them and they were delicious I literally inhaled them. My only issue was I ordered garlic butter prawns and the prawns were coated in peanut butter or satay coating and I wasn’t expecting that so I gave them to my partner who loved them but I was a fan as I wanted garlic prawns. Crispy seaweed was lovely but definitely get the dumplings

Good food really enjoyed it delivery driver friendly really lovely service would definitely order again

Food is always early & super yummy.

Very nice food as always, delivered hot and on time.

I was working late so ordered food for when I got home. It arrived over an hour and half to early and babysitter took the order in. They had no idea I was coming home so late as they would have been gone time it came. So ended up working 12 hours and then had to eat a cold dinner 😞!

Always friendly, food always hot and tasty. Always accurate delivery time of a bit earlier!

It was on time but only just and was colder then usual. Still tasted lovely but feel like it may have been out for deli every for a while

Crispy duck was aweful. Worst I’ve ever had

Two hours from order to delivery. Wasn't worth the wait I'm afraid. Won't be ordering from here again.

Out first order from this takeaway. Ordered at 6pm and the original time said delivery approx 7::10pm but, when the confirmation came through it said 7:40pm - the restaurant rang to confirm card details etc and I asked if it would actually likely be 7:40 but was assured it would be sooner. It didn’t arrive until 7:40pm. The food was nice, good flavours and well cooked. The sweet and sour sauce wasn’t good, a lump of gelatinous gloop, but I added boiling water and thinned it down and it was ok. Slightly more expensive than our previous place but then, we’ve changed due to the poor quality of their food. We would order again.

Perfect as always thank you so much 😃

Great large cod and chips. Really tasty and great service. Delivery on time. Couldn't ask for more. Will order again.

Great food and great service would use again without any problems

Long wait for food food Our usual Chinese closes on a Tuesday so thought we would give it a try It was expensive Luke warm and actually horrible First and definitely the last (can I get a refund ?) NEVER AGAIN PERHAPS THEY NEED TO STICK WITH CHIPS !

Hmmm wouldn’t bother again nor would I recommend. After promising service I was looking forward to the food however only to be left disappointed, having paid almost £30 for this meal I wanted to eat it whilst hot however by the time I shredded the crispy duck myself and also pulled the string from the bottom of the seaweed most of the food was cold. I don’t often leave bad reviews nor do I like doing it, however I enjoyed it a lot more than I did my dinner. I’m sorry for this but I have been asked to leave my opinion and this is the disappointing but honest truth. If it helps improve the food quality and aids others to make a better more informed decision then so be it.

Food is always good. Arrived early and and the delivery person is always cheerful. Will order again.

I can’t even tell you how rude this lady was to me on the phone! My husband ordered on a app and put the wrong address, I called her to make the changes and she was like a crazy women telling me I was stupid! I didn’t know if I should laugh or cry! I would avoid using them

rude rude lady. When you order on justeat they Call and ask for your card details a second time. They then add 2 hours to the delivery time without any warning. Food was nice the first time but not worth the effort or attitude.

Never go any where else perfect Chinese every time and very polite delivery lady to

Great service food was lovely would use again thanks Chinese chippy

Duck was over cooked but the rest of our order was lovely.

Excellent friendly polite service

First time ordering from here. I recieved a call from the restaurant to confirm details and to tell me the delivery time. Very professional. It took a little longer than my usual chinese but it was so worth the wait. Food was hot, fresh and delicious and the portion size was spot on. I will definitely order again :)