Based on 84 opinions finded in 2 websites
Based on 84 opinions finded in 2 websites
Nº 686 in 803 in Southend-on-Sea
Nº 31 of 34 Chinese in Southend-on-Sea
Opinions
An hour late and not the warmest on arrival. Crispy shredded chicken with sweet and sour sauce had no flavour at all with the sauce being really watery. Sorry but won't be ordering again.
Matt Hart . 2024-10-12
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Best Chinese I’ve ever ordered from! Ordered from here loads of times and never been disappointed with the food! Defo recommend
Beckie Foley . 2024-09-06
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I ordered from here, and I've got food poisoning. I have reported this to food safety. I've been very sick,
Andrea Moseley . 2024-07-25
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The food portion size here is awful, you do not get your moneys worth. The food is very bland and has no flavour. I would not recommend ever eating here
Tyler Blade . 2024-07-21
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We got our first takeaway from here and it was probably the best Chinese we've had for a while. Generous portions. On time delivery. Very tasty and also still hot. Will definitely be ordering from here again.
Lianne Inglis . 2024-07-05
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Great munch boxes, cheap only 14.50
Shane . 2024-05-15
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DO NOT BUY FOOD FROM THIS ESTABLISHMENT THEY TOOK MONEY FROM MY ACCOUNT. I tried to buy a takeaway online which I was informed did not go through so I paid in store. Two weeks later they then took another payment from my account completely unauthorised and randomly. I only ever bought one takeaway from this restaurant. The food is of awful quality and was doused in oil and stale. If you buy from here do not use your bank details as I have had to report them to the bank for fraud.
Anabel Lozano . 2024-05-03
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Shredded chicken in Szechuan souse. Very weird by smell and taste - not up to standard. Chicken pieces hard and chewy instead crispiness. Not recommended. No plan to order again
Arek Kozubek . 2024-03-10
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Absolutely terrible!! Shocking disgusting service… Ordered the food online and took 2 hours to arrive (only because I physically drove to the shop myself to query where our food was), the food was stone cold and un-eatable. Was told refund is possible and to wait for call… Surprise surprise, no call so I called the next day for them to say refunds are only if you bring the food back cold. Useless customer service… Would strongly avoid!
Ben D . 2024-02-18
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Website stated they were open. Ordered for collection, went down there to collect and they were shut. Rang the phone number 10 times but no answer. Email received over an hour later advising order cancelled. Wasted an hour of my time
Greg C . 2023-12-27
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Worst Chinese around. Got incredibly bad food poisoning from the munch box. Not sure what it was in the box but that is all we ordered so it was something in there. Always felt the food wasn’t to the best quality but the staff always made me want to come back with being so friendly but I can’t so it anymore and I go elsewhere now
JosBa . 2023-12-03
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Absolutely nothing wrong with this grub. Everyone saying delivery took hours and food was cold and that it tasted bad is a busy body that ordered stuff they clearly don't like. I got the salt and chilli box and it was incredible. Delivered within the time they said. And even had to let it cool down!. Hats off to the chefs I'll definitely be going back
Marshall Byford . 2023-08-23
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What an absolute rip-off! Who is running this place! I give you 18 months, carry on like this and you will be closing down! I ordered sweet and sour chicken balls, they were rock hard, so over cooked it's like they've been reheated, ordered a king prawn fried rice, plastic container is half the standard size, I counted 4 king prawns, rice was tasteless, boiled not fried. Watered down curry sauce All now in the bin £15 wasted. Oh and prawn crackers half the size bag of everywhere else. You're a disgrace! If you want real value for money and proper authentic, freshly cooked, normal size portions not rip off cost saving, try Taste of China, 991 London Road. They get 5 stars. You get 1 star.
Lucy “Farmer” . 2023-07-14
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Absolutely mortified!!!! A toenail was found in the pancake roll that my pregnant partner ate. I've ordered from here before with no issues but I will never ever be going back here and this place should get shut down. There is no way on earth someone should be biting their nails in the work place especially when handling food. I will be taking this up with food safety. I'm absolutely mortified!! You can literally see the food debris on the nail
Curtis Fox . 2023-04-28
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There is lots of CCTV. One by the fryer, one by the every each work and one by the store room and dinner room. The boss told the driver and some of the staff off.
Ericka Hoang . 2023-03-28
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1 star for the rice...apart from.that i had delivery of the worst Chinese I've ever had! 3 different sauces all luke warm and a large fat rim around them in the pots, chicken balls running with grease and wet inside, plain chow mein was just noodles no beansprouts, cooked in dirty fat obviously as they were dark brown and so compressed that I had to slice rather than dish out soft bouncy noodles. On phoning to complain I was offered a 20% on my next order. There will be no next order PS had to wait over an hour for delivery too
susan reece . 2023-01-02
MORE AT Google
Excellent food. Large portions. Great value for money. Best take away I've ever had.
James Harvey . 2022-07-24
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Disappointed to find, yet again, card machine broken, cash only . This seems to happen a lot since covid. Advised that there was cashpoint on pavement opposite but it charges you for withdrawals, odd
Keith Izard . 2022-07-21
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Squid was overcooked. Ribs were dry. Seaweed was sweet. Dumplings were dry. Beef had very little beef, but OK veg. Foo yueng was ok. Generally poor value for money.
Adrian Mills . 2022-06-11
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Rice wasn't fried more like plain boiled egg rice, mushrooms in the king prawn were not cooked and looked old, soggy chips and a random large bit of meet found in plain noodles which didn't look very nice ( stringy) won't be ordering again
marie chapman . 2022-02-04
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I ordered a chicken dish with ginger but there was no ginger.Lots of vegetables that were not listed.Too much gravy and the chicken had been boiled first in salty water the chicken was so salty it gave me a raging thirst and sent blood pressure sky high. I did not even try to eat the beef dish I took the dishes back for a refund but the staff got stroppy. Now taking this further. I do not recommend this takeaway.
Joanna Ludgate . 2022-01-05
MORE AT Google
Food was great! Ingredients all taste really fresh and home made, I ordered tofu which not all Chinese restaurants do and they did not disappoint! Arrived 20 minutes early which was a bonus 😊
Hannah McCarthy . 2021-07-18
MORE AT Google
1st time having had a takeaway from here and it was very good
Adam Jackson . 2021-06-23
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Ordered at 6:15, advised we would receive at 8:10, called them just after told would be 8:45, didn't arrive until 9:22 and the food was Luke warm, according to China village they delivered on time!!!!
Claire . 2021-03-28
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We were told it would be an hour and fifteen minutes. Now two hours still waiting. Used before food is ok but shocking service. AVOID
Mark F . 2021-03-27
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Ordered food at 6:30 pm, by 20: 30 still waiting for delivery. I USED to be a regular customer (loyal) but not anymore. Rang twice both times not interested, no apology. Nothing. Couldn’t give a damn. Is that the right way to treat to customers who have used the service regularly over lockdown? Couldn’t speak to anyone apart from the teenager answering the phone, no doubt taking a load of abuse from disgruntled families waiting their orders. I would give ZERO STARS IF I COULD- DO NOT ORDER UNLESS YOU WANT TO REMAIN HUNGRY. I guess in these times customer loyalty counts for nothing. Do not use unless you want your food 2+ hours after ordering. You have been warned- at your peril.
kerry . 2021-03-27
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I WAS a regular customer but not anymore- 2 hours after placing my order we are still waiting. Rang them twice and both times they don’t give a monkeys. Not interested no apology, nothing. avoid at all costs another Chinese will now get our business, who btw would probably appreciate it more than this tin pot business. Couldn’t speak to anyone other than the teenager who answers the phone- totally amateur. AVOID AT ALL COSTS
Kerry Bossom . 2021-03-27
MORE AT Google
After waiting 2 and a half hours for our food,we found the food to be bland.The chicken neither tasted nor felt anything like chicken.We all left at least half of our meals because we couldn’t carry on.
bradcooper1993 . 2021-02-26
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We ordered a couple of times from you and would highly recommend the duck , best in fact but any other chicken dish weather it’s szchehuan chicken or red Thai curry , it seems you are just boiling chicken in bulk and putting it in curry and it’s big pieces , looks disgusting and taste disgusting ! Please fry the chicken so it’s in the sauce and it may taste better as your sauces are good but the chicken is awful. Sorry but this time it put us off ordering with you again .
Sammy677777 . 2021-01-18
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Ordered food at 6 which was due for delivery at 7.30. 7.45 arrived and no food so chased it up to be told it was due in 10 minutes, they was just waiting for a driver. 8 o’clock came round and just asked if the driver couldn’t find the flat (happens a lot) for them to inform me no, it’s fine, they’ll be 5 minutes. 8.30 runs round and still no food. Chased up again for them to say the driver was still on their way. Food arrived at 8.40, but with some to the order missing. Informed the restaurant and it was sent straight back out to me. Food was average at best and definitely not worth the almost 3 hour wait. Can see why it’s the only Chinese available on UberEats!!
Daniel Fairless . 2021-01-17
MORE AT Google
Don’t bother. Ordered at 7.50. It’s now 22:24 and still waiting for our food. Yes that’s nearly 3 hours we’ve waited. I had to call them for the update, heard nothing from their side. No apology offered at all. Told food was leaving in 5 minutes and 30 minutes later when I called back it still hadnt. No idea how they’re in business I will never order from them again
Lucinda Jane . 2020-12-31
MORE AT Google
After waiting an hour and a half for our food, it was the worst takeaway I’ve ever tasted. Tasteless and greasy! The pork was grey, the ribs were just bone and there was fried lettuce in my beef dish! Don’t waste your time or money. P.s Merry Christmas!
louiserK1647JG . 2020-12-24
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DELICIOUS!! My partner and I really enjoyed our takeaway. It was the first time we ordered from China Village. It was by far the best Chinese takeaway I've had in Southend! The food arrived in good time, was packaged with care, tasted very fresh, cannot fault it. My new fave! We'll definitely be ordering from here again!
joeyfl141 . 2020-11-28
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Not a nice experience at all, ordered about 18:48, estimated delivery about an hour, actually arrived 20:40, nearly two hours waiting. Had a text before the hour was up to say there was a delay, had a follow up text 15 minutes later to say it was on its way but we were still waiting after another 20 odd minutes. The driver offered no reason or apology for the lateness. Opened it up to find the food was chilly. There was a huge bone and wet lettuce in the duck. The large beef chow mein had 2 bits of beef in, one piece each for the 2 of us. The pork ribs were sitting in very watery bbq saucey soup which was gross. Absolutely not worth £27 and definitely not worth waiting nearly two hours for. Very disappointing.
Team TKJA . 2020-11-21
MORE AT Google
China Village was always pretty good but now, under new management, it's great. Pretty much the whole menu is also available with meat-alternatives making it a great choice for vegetarians too.
James Buttery . 2020-10-23
MORE AT Google
Even giving the restaurant 1 is generous. We ordered our food at 6:30 on a Saturday night and I’m still waiting to even find out if it was worth it. We have had 3 texts from Just Eat to tell us it’s delayed and we have been waiting 1 hour and 45 minutes for food. It doesn’t take that long to even make our food from scratch! No phone call from the restaurant or any updates given.
jimjamb2017 . 2020-09-26
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After waiting for 2 hours and being told 3 times the driver was on the way we cancelled the order. Given the other reviews and the rude man at the restaurant I’m glad we did! After we cancelled he just hung up! Also got told because we live in Shoebury it’s far from Southend - a 10minute drive haha! Here’s some advice dont put the leaflet through our doors in Shoebury if your not willing to make the effort to deliver! Do not use this restaurant
kayleighh354 . 2020-09-25
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Food was absolutely spot on and I’m literally so happy!!!!, have not been able to find a chinese that has all the sauces how I like, UNTIL NOW, fast delivery and fantastic food, thank you China Village, can’t wait to order next week and will recommend to friends .
348kellyn . 2020-08-14
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Terrible - Take away Found some random grey ball which looked liked chicken in the egg fried rice, put us right off the food and didn’t bother eating it at all Customer service was terrible and only offered a refund for the rice. House chow mein was wet and tasteless, so disappointed.
Simmo_Austin . 2020-08-14
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What a disappointment! Where do I start food 25 minutes late. Lemon chicken burnt, crap claws tasteless, Tom Yum soup filled to the brim so if you’re not careful upon opening you with get scolded! Prawn crackers rancid as the oil used is old and chicken balls the oil was not fresh either! wasted £17.50 tonight never again!! Lemon seeds left in the Tom Yum soup luckily I saw it before biting it ! Chicken in photo over done dry as if it was meant to choke you to death!
leonaw337 . 2020-07-11
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Ordered family feast for 3 plus house special chow mein for my sons birthday, & my god what a feast!! So much food, great value & delicious! By far best Chinese I’ve had in 6yrs of living in Southend! Good timing on delivery service also. Now will be my regular Chinese restaurant 👌
Emma Watts . 2020-06-04
MORE AT Google
Ordered from here many times, never been let down by the quantity or quality. Friendly staff who are happy to answer allergy questions (gluten free) and advise suitable options. Will return again, highly recommended!
Declan R . 2019-10-02
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Very tasty. Good size portions and very good value for money.
gary F . 2019-09-16
MORE AT Google
The best Chinese we have had over the last 5 years! We will definitely be reordering from here! Best quality and quantity. 100% perfect
Zollie . 2019-05-03
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Sweet and sour chicken balls are lush, the hot and spicy special chow main is delicious, prawn crackers are yummy too
Essextwinkleangel . 2019-03-22
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Visited a few times now and haven't been disappointed. Quick service, excellent food.
Paul Standen . 2019-01-02
MORE AT Google
What a disappointment. I tried the Crispy Duck Spring Roll first by Asian Station. This time I tried China Village. There was hardly any Duck in the Spring Rolls. The Spring Rolls were just filled with something mushy, but not with any Duck. There were only a few Crispy Shredded Chicken in the container, which was just empty crispy batter without the chicken. The Singapore Fried Rice was tasteless and soggy. On top of it, you are more expensive compared to Asian Station. I will not be getting any more food of China Village.
Daan Bajetto . 2019-01-02
MORE AT Google
Great food, great service and very generous
Andy . 2018-12-13
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Been a couple of times now. Can't fault it! Absolutely delicious food and friendly staff!
Paul Standen . 2018-12-03
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The best Chinese takeaway in town
Dean McCarthy . 2018-10-23
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Delicious and delivered on time
kaye pudwell . 2018-10-11
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Brilliant! Best food I've eaten in a long time
Chris Ecclestone . 2018-02-03
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Since this place has had new management the food quality & service in the last 6 months is superb. We order now for a takeaway on a regular basis. Although Boxing day fell on a Tuesday (shop usually closed) we knew we were having family round & decided to have a Chinese, the owners said leave an order on Xmas eve & we'll cook it & deliver it for us despite being closed. We are local which helped but that was exceptional customer service in my view. The food was hot, plentiful & delivered on the arranged time. There are bigger food outlets in the surrounding area but give this little place a go for your takaway & see what you think, I'm sure you wont be disappointed
Gazza S . 2017-12-27
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Good ambience and good food. Again used frequently when I lived in Rochford Easy access from the Holiday in at the airport by bus and train
Cliff S . 2017-05-07
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When we came to pick the food up we saw that the kitchen was not very clean and didn't seem very hygienic! When we ate the food it seemed ok but I doubt we will be back again!
holidayfan1583 . 2016-10-30
MORE AT TripAdvisor
Have had a fair Few deliveries from this take away now food is excellent large portions & always deliverd on time if not sooner keep up the good work ps it is a family buiseness you should try you won't go anywhere else
Sexy-sam-1 . 2016-10-11
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Orderd a take away was very impressed with how quickly my order was delivered very nice food large portions & pipping hot all was very fresh & tasty will use more often!!!!!
Sexy-sam-1 . 2016-08-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I hope this takeaway goes bankrupt... I mean that literally, that's my honest review. This restaurant single-handedly ruined my experience in Leigh-on-Sea. Customer service is just terrible, in every way shape and form. Like, I just wouldn't recommend this place to anyone, not even as a punishment.