The Chinese Buffet - Liverpool in Liverpool

Very disappointing visit. The food was cold. The portions were extremely small in fact they were tiny. The service was ok. The staff who served us were friendly. No condiments on the table, I had to ask for salt and was given 3 little paper sachets for 5 people. The soy sauce was watered down. It was expensive £22.99 per person for what was supposed to be unlimited but you have to order on the app at your table and it kept telling us we had ordered too many dishes for our party size. The soup was tasteless and 5 spoonfuls and it was gone. We will NOT be returning to the chinese buffet. What was quite noticed by people sitting around us was the app tells you not to order too many dishes. Only order what you can eat. If they don’t want you ordering more than you want then don’t advertise as unlimited buffet as it miss definitely is not.

This place is horrible, food all taste the same was disappointing to spend £60+ to have such terrible food. Take your money elsewhere this place doesn’t deserve it.

We have been regular customers at TCB in Speke since it first opened and have been extremely satisfied with both the food and service. Having visited today I was appalled at how we were spoken to by the manager on duty. When trying to order our food via the app we kept receiving an error message. Due to this we placed the order several times until it eventually went through. We were then approached by the manager who literally 'told us off' in front of our children for not reporting the error and for re submitting our order. Whilst the food was still exceptional and the waiting staff as attentive as always this has left us with a negative view of what was one of our favourite restaurants. The manager that is normally on duty is a credit by the way (dark hair with a Liverpool accent 😊).

Probably the worst food ever placed in front of me and I've eat some bad food porkk was inedible duck tasted watery and weird the salt and pepper wings looked nice but we're oddly flavoured can't point at what but couldn't eat them either

Nice restaurant, I have enjoyed the food and the atmosphere. Nice food and very good experience. I highly recommend.

Seriously is this place still open !! Thought I’d try it once again what a mistake, should of realised when it had only 3 other diners in. Still being served by silly robots with pathetic portions of food at a high price, why do they continue to call themselves a buffet. Please save your money eat cheaper and better else where. They must realise how much profit they are loosing ! Or are they ? I remember this place used to be constantly heaving you couldn’t get a place unless booked most days. Staff are always friendly

We visited on a busy Friday evening and were pleasantly surprised. Fab service, food portions are small but ideal for choosing lots of different options - if you want more of the same just order more than one portion. Food was steaming hot and arrived quickly. All the staff were super friendly and efficient and dishes were removed from the table once finished really quickly. The robot 🤖 made us all smile. Highly recommend- we’ll definitely be visiting again.

Tedious way to order food the app is not great. People just want to oder there food and enjoy the meal. From other reviews its obvious that the ordering system and small portions is not really liked. I would bet this place will be closed soon. The food was bland with little flavour! Go back to basics !

The restaurant is lovely, the food area is clean as are the self contained toilets. The table we sat at was badly marked, the small chair opposite the booth was wobbly but otherwise the seating area was fine. The novelty value of the cat robots and ordering what you like by app was great for my girls, 14 and 6 but the food was pretty terrible. We had several starters which was the best bit although the Thai crackers were super fishy. The mains were unvaried, the tofu unrecognisable, the egg rice was suspiciously bright yellow, the sweet and sour chicken cardboardy, the chocolate fudge cake was like wallpaper paste and the drinks very expensive. This was our 2nd visit. I’m not sure what’s happened but it’s unlikely we’ll be back. Shame!

Was served a vegetable wrap and a garlic mushroom dish - both had meat in by mistake. Response was Hi, as discussed in our email communication, both incidents should have been avoided but neither of the dishes you mention were classed as 'vegetarian' as we specifically don't offer vegetarian dishes, due to our preparation processes. So having described themselves as vegetarian friendly their official response is that they are not vegetarian friendly. Confused ? - I définitely am , luckily I won’t be going back. Neither should anyone else

What a waste of money, charging children full price £22.99 in the evening ( total cost £91.96 for a family of 4) . Complained about the quality of food and poor choice which staff were uninterested and said they would pass on to the management. This restaurant is not up to the standard of the St. Helens establishment! Will not be returning!

Please don't waste your money or time! Food was just, in best terms Vile. Horrible horrible horrible! Avoid anything salt and pepper, curry and definitely the chilli beef. Deserts, were awfull and ice cream machine has most certainly not been cleaned for a long time as you could smell the stench of it before even reaching your mouth. Would avoid at all cost. I Do not know how its still open for business!! Staff aswell, Im sorry to say were very annoying! As soon as you finished a bowl or paused for a minute they were on your table hovering for more empty dishes, kept interrupting our conversations multiple times and touching bowls that were fine. It was just very off putting and I think such bad table manners.

Staff were mostly rude, felt like we were inconvenience to them. Food was slow and not great. The app to order food is just annoying. Wish we hadnt bothered, was meant to be a rate treat but £75 wasted.

Walked out of this restaurant after they served me two out of two supposed vegetarian dishes contaminated with meat. First one was a vegetable wrap which contained small pieces of chicken which luckily I Spotted. Sent this back and started on the next dish which was supposedly mushroom in garlic sauce. Horrified to find a lump of beef in it which I managed to spit out. Didn’t stay to eat anything else 2/2 Is enough for me. Emailed their customer services dep. this is their response “The first mistake was due to a miscommunication in a very noisy environment and the second due to cross contamination with a small amount of meat in the vegetable frying basket” It’s all well and good having fancy robots delivering the food front of house but the humans in the kitchen cannot uphold basic standards and fundamental controls. Based on this I would shudder to see their attitude to hygiene / allergies etc.

Went here with grandkids as a treat to get served by robots, we where served once by a robot and the remainder of times by waiting staff, when I spoke to manager about how disappointed kids where for not seeing more of robots he said there where only 3 and during busy periods they where quite stretched. The food came in the tiniest portions imaginable, it was bland and cold. The price they charge is astronomical. If they are advertising robot service as a gimmick they need to get more of them to supply demand.

Did not find this restaurant at all appetising the staff were really nice food was dry one of are group was skin and bone down to illness had 3 chicken nuggets and ice cream they charged us 22-99 for her there were 12of us and...

I visited with 4 kids and 3 adults. The staff were friendly, the app was easy to use when ordering food, food was nice enough and the robots are the obvious highlight of the visit. I am not sure why there are so many poor...

Was looking forward to trying this place and experiencing the robot gimmick. Was told they cannot accommodate allergies, as they drip sauces into one another whilst making dishes and reuse frying pans. Couldn't provide an alergy menu either. Disappointing.

Went for my sons birthday as he's a fussy eater but loves Chinese food, he loved it as he could try new dishes & they are small portions just enough. We loved it & will different go again & the robots are a novelty when...

Thought I’d try this place once again after saying 6 months ago I wouldn’t go back, this used to be my family’s favourite eating place twice monthly. Why on earth are they still using stupid pathetic robots, potion sizes are tiny and the wait in...

Only go here if you want to watch the robots. The food is shockingly bad, probably one of the only restaurants i've been to where i've felt robbed coming out. You have to order by app which crashed 3 times on us and then youve...

PARKING: There is parking directly outside of the restaurant, which is free. EXPERIENCE: the venue is massive, so there’s plenty of seating. We reserved our table and it cost £10 for the reservation, which you get back off your food when you get the bill....

This used to be an excellent restaurant it is shockingly bad now i will never go again....all maincourses tasted like blackbean sauce...all tiny portions no soy sauce nobody to complain to and rushed out....this restaurant will be closed soon

Excellent. Kids made up with the robots! Great idea! Food fresh and tasty. Very polite staff. Fair prices. Will definitely be back.

Food is luke warm, often quite bland. Staff are friendly but the service from the robots is poor. If you're older and don't have a smart phone then you can't order. It's got no atmosphere and was terrible value for money. Me and the wife...

Good food, lovely staff and love the robots, don’t understand the negative reviews, but each to their own.

Booked here for my daughters birthday as she has always wanted to try here. As it was her birthday that day and my husbands a few days before I registered for the free birthday meal for them both. As we were sat on separate tables...

My friend and I thought we would try this place what a bad decision, the food is disgusting nothing Chinese about it. How people can sit and keep ordering this rubbish, we sent our main meals back and complained to Manager which was water off...

Awful food. Nothing else to say but awful. The worst Chinese restaurant I have ever been too. The robots were a nice touch. Even the kids hated it.

Don’t bother going here, why are you called a Chinese buffet? Restaurants are now back to normal, people choose buffets for one reason .. to help yourself. For the top price the public pay you could choose a better place to eat. This is a...

We were a group of 8 (3 families) eating the lunch time menu. The menu itself isn’t extensive but plenty of choice that most people could fill their tummies and for £12.50 all you can eat and £4.99 for under 6’s it’s pretty decent value...

Tea with friends. Staff were super helpful, friendly and efficient. The food was excellent and loved the tapas style service from the robots and humans! I have no hesitation in recommending this place.

Visited afternoon time, no problem getting a table. Seated straight away but had to download app which was proving difficult at first, waitress was lovely and offered me a device to order from till I could sort out app on my phone. If your not...

you cant really call this food , that your served by a robot at this place...such a shame as its a decent place inside. The items that were served were really disgusting...tuff , unedible, and Im surprised that the staff are not embarressed. The meat...

Food poor quality, picture on the app was not what you got, food tastes horrible will not be going again.

This place is fast becoming my daughters favourite place. We will be going again twice this week as it is her birthday and she has chosen where we will be going with different t friend groups. Went last month went with my mum and very...

Plenty of food to choose from, however not very hot and not the best. Some things are nice like the chicken nuggets but for the price it's not worth it. Coke is 3.30 a glass so with 3 adults and 2 children it cost £106....

I had been looking forward to trying here for a while. Sadly I was very disappointed, the food is not very good. I have had better ready meals. The starters were probably the best of a bad bunch, if you like frozen deep fried foods...

The food was fine, unfortunately they refused to acknowledge my daughters birthday free meal because my friend had not downloaded a code, I had my daughters passport to show it was her birthday, but they still made me pay full price for her, that was...

I was a bit apprehensive after reading all the negative reviews but after a friend’s recommendation I thought Id decide for myself. Loved it! Had lunch menu so not as extensive as the evening one but loads of choice, all the Chinese classics. Didn’t have...

The Chinese Buffet is well worth a visit. You don't go and get the food yourself but ordering on the app was easy and the food comes in small, tapas style bowls. People seem to be outraged by this but it is an all you...

Went for a Chinese buffet expected a lot more than we got. Ordered the food no prices when they arrived we was served two pieces of salt and pepper chicken that wouldn't even fill a child. Then the chips come also small size cold and...

We recently visited TCB, which is a fantastic unlimited dining experience, and we loved it! There is an amazing variety of delicious food, and the service is fantastic! We were very well looked after by the 2 Davids. What I loved is that there is...

Visited to celebrate twins birthday. A unique experience being served by a robot which they enjoyed. We enjoyed the food especially the starters. This way of dining gives you the opportunity to try dishes you haven't had before.Twins discovered they love seaweed !!! Staff were...

Absolutely disgusting found hairs in my food felt sick after it never eat a thing after that an still got charged full price for it will never go back that place been once before an wasn’t the best don’t no why we even went back...

Yesterday I visited this restaurant and loved it. On arrival we were met by David who showed us to our table and explained how the ‘All You Can Eat’ now works and showed us how to order through their app. I wasn’t too sure what to think about ordering to the table instead of going up to see what I want, but it worked so much better. You can order what you want off the menu and these are served in little bowls so you can still try a number of dishes throughout your visit. Spoiler….it’s all delicious. Although staff were there to oversee the cleaning of tables and to check everything tastes as good as it should, they have a robot serving you your food - she’s absolutely amazing too. Loved this and can’t wait to take the kids back to see her.

Really dissatisfied. You can only order a maximum of 12 items per order so that means that the food is very slow coming to your table. The food is in tiny bowls and you only get a couple of mouthfuls per bowl. The food we had was unfortunately only warm and not hot and to be honest not very tasteful. Not the standards that it was pre lockdown. Worked out at £16 per head daytime (there was three of us) Not massively expensive but not value for money considering the things that I have mentioned.

Never again, food was tasteless, coke £3.30 a glass, total bill for 1 adult and a 12 year old child, (2 buffet meals 1 coke) £48.00, £48.00 for a couple of tiny bowls of tasteless fatty meat, take your family here at your peril, hugely overpriced.

The food was not great .. really lacking in flavour Quality. The Sushi was the worst i have ever tried rice was like mushy paste .. and the wasabi was so strange .. the chef needs some training .. for the price should at least tasty food. Staff were really nice people you can tell they are worked hard by the place. Robot was great but we wont be returning again stick to our local restaurant

The food is terrible. Tastes horrible. Soup was thick tasteless dishwater, Sui Mai I had to spit out. The only things on the entire menu that were edible were the bbq ribs and satay skewers. All meals tasted the same. For three of us it was £100 so not cheap either. DO NOT GO!

Don't go food horrible It was cold hard work bowl's if you can call them bowl'sNot even kids size My first and last visit would NOT RECOMEND

Myself and a friend went to this resultant for her birthday. There was nobody in at first and we were told to wait. It’s not a buffet resultant you have to order by the app. No help from staffWe only ordered a few dishes and when they came I was shocked on the size of the plates. ( let’s say dipping bowls). The food was cold and disgusting We ordered some more and they were virtually the same taste. The selection of food is shocking. Cocktail sausages chicken nuggets chips. Chips with salt and pepper (litually) black bean pork / chicken / beef. All the same food Sweet and sour chicken. More like cold and hard chicken. I would not recommend this restaurant I have spoken to the head office regarding the experience hower I’m shocked they are not bothered or helpful

Would be better if you could go up and pick your food yourself so you now what portion size you want will not be going back till it goes back To normal

Worst Chinese we have had in a long time. There wasn’t enough staff we had to look around for some service. New concept of ordering and if you waste anything you have to pay is awful and stressful, if you order a meal and don’t like it you will be charged. The manger was rude and was checking the pots as he was clearing the table in front of us. The whole thing was really uncomfortable. The food was bland and quality was awful. We love Chinese and used to come here all the time when it was buffet style. Never again

Absolutely fantastic service! Every single member of staff who we come into contact with was friendly and welcoming. Super fast and efficient service Food was gorgeous Drinks weren’t expensive Left feeling so happy

Ich kenne das Restaurant von früher. Früher war es tatsächlich ein Buffet Restaurant, mit adäquater Qualität. Das Restaurant nennt sich weiterhin so, allerdings bietet es kein Buffet mehr an. Essen kann nur noch am Tisch über eine App geordert werden. Alles sehr umständlich. Essensqualität ist miserabel. Alles schmeckt Gleich. Essen wird nicht mehr zubereitet, sondern das zuvor gekochte Fleisch wird lediglich mit zuvor gekochten Gemüse übereinander gestapelt und die entsprechende Soße drüber gegossen. Essen schmeckt komplett gleich egal ob Hühnchen, Schwein, Ente oder auch Rind. Das Essen wird einfach auf den Tisch gestellt ohne zu sagen was man dort bekommen hat. Meistens ist das Essen nicht klar erkennbar um welches Gericht es sich handelt. Die drei Sorten von Sushi die angeboten werden sind absolut ungenießbar. Es handelt sich um alte Sushi Röllchen komplett ohne Geschmack Reis ist Uhr alt, und es gibt keine Möglichkeit es richtig zu essen außer einfach eine Gabel zu benutzen. Um die App die für die Bestellung der Einzelgerichte erforderlich ist herunterladen zu können, muss in dem Restaurant selber noch die Telefonnummer Name angegeben werden da ansonsten ein Laden der App nicht möglich ist. Das Restaurant ist absolut nicht mehr zu empfehlen.

Dishes served too small.Dishes came separately, ordered beef in black bean with boiled rice which came 10 minutes apart. Couldn't pay on the app.Paid at till to find three drinks and adult meal extra on the bill. Dishes had meat with sauce added on top, luke warm, not hot. On a plus, the servers were nice, polite, friendly. Staff member on front door not so.

Staff are rude, my daughter didn’t like anything on the menu so only ate a small portion of rice and they tried to charge me a full price for a child’s buffet. I refused to pay it.

Once you have downloaded and set up an account on their app (a slightly annoying process, which seemed to take forever), you can order as much as you want from the wide ranging menu. If the quality of the smallish portions that arrived was good, I would not question the value, but all too often, the the cooking was poor, the meat tough, the batters soggy and all the dishes lacked the care and finesse you expect of a really good Chinese restaurant. This is a good concept and the staff are nice, but the food misses the mark.

So it's not really a buffet.Actually you have sn app and you order dishes which are hugely limitedAround 13 starters.25 main dishesA few sidesSo for instance salmon in black bean sauce. You cannot customise.Sweet and sour chicKen... only. Cannot customise.Too restrictive definitely no good for kidsShame as food is really nice

On arrival we waited over 5 minutes for anyone to acknowledge us, we would have left but our son wanted to eat there so we waited. Having filled in track and trace details (the only place during our trip to still be using this) and had temp checked (fair enough) we were led to a table where we were told we needed to download an app to order our food and it is no longer a buffet simply a table service restaurant with small portions. We ordered starters which were good, followed by main courses. 1 bowl of rice arrived followed a while later by most of the rest of our meals (the rice was cold by this time). The food itself was very nice and excellent value for money. As one of our dishes didn't arrive we ordered extra mains just after placing that order we were told we only had 20 minutes until last order despite it being over an hour until the advertised closing time. With this in mind we ordered deserts before the mains arrived, they also arrived first and sat on the table while we finished the main courses, we felt as though we were chased out and the staff locked the door behind us 1 hour prior to the closing time advertised on the website.

Arrived here at 14.20 one day with two hungry children in tow, having reviewed their website (and google and tripadvisor) which all said they closed at 1600. We were told on arrival that they were closing soon and we would only have half an hour to eat. We said this would be fine and then another staff member piped up that actually we would only have 20 minutes. Their attitude was just shocking and it was perfectly clear that they just didn’t want to serve us for some reason. Maybe it was the sight of my disabled husband? Wouldn’t be in rush to return for such poor customer relations. Not even an apology or explanation as to why they were closing at the random time of 14.40 when their advertised hours are until 16.00. Updated training and website required maybe?

Food was lovley service was great Nice portion size an fast service.my issue was I gave my daughter who works there a tenna tip an asked her how much did u get in tips she said they put it in there wages even though she has never received extra in her pay very disappointed with company id call that greedy staff should get there tips wen shift finishes its not fair.

Attended for my sons birthday. Everything ordered via the app, food potion size was perfect, didn’t wait long for anything and nothing was too much trouble.The staff were very accommodating and were able to make changes to some of the dishes, without any trouble.Thank you for a great visit and food.Will visit again

Brilliant 🤩efficient fast service. Order food from the app to ur table staff are friendly. Food was great and portions the right size.

Visited for Sunday evening buffet with my husband and our parents but we really disappointed with the service. It has changed from a self serve buffet to table order buffet. We ordered on the app as instructed and the soups arrived quite quickly. We then ordered starters, but waited 25 minutes for only a part order to arrive. To avoid another lengthy wait we ordered main meals and were delivered 1 bowl if rice and no meals! By the time the meals did arrive the 1 rice was cold and still no sign of the missing starters. A manager then came over to take an order for the missing items, blaming a till roll error. The food when it all eventually arrived was really great, just a shame the evening was spoiled by the waiting time and also by being have frozen to death by the air con!!

We visited here on boxing day as a party of 7 (two children) and seated in two grops fairly far apart as a result of the Covid guidelines. Straight away, one of our tabes had an issue with the ordering app which prevented us from ordering for a good 30 minutes or so - after multiple attempts at resolving it we eventually just had to order with the waiter and the food did take quite a while to come. The restaurant is quite big so it was really hard to get somebodys attention without shouting across the restaurant. The entire process of ordering was very frustrating. When the food did come it was quite disappointing for half of our group, both in tersm of taste and quaity. However, the other half really enjoyed and thought it was lovely so it so I think its fair to say that its not to everyones taste. Those of us who really didnt like the food just decided to have drinks and order something on the way home, and the rest of the party continued to order. We spoke with the manager (I believe his name was Dave) who was extremely accomodating, it was no trouble getting those of us who didnt eat removed from the bill so even tho it was a frustrating experience it was handled great by the staff and we couldnt fault them at all for how they handled the probems we encountered. Personally, I wouldnt return as I really didnt care for the food, however half of our party did so its more about personal taste I think. Although the service was a bit probematic in terms of ordering, it was absolutely faultless with regard to the attitude and demeanour of the staff - took a very poor situation and resolved it the best they could, so I would recommend giving this place a try.

¡Repugnante! Sin sabor a la comida. Toda la comida se quemó en el congelador y no había nada fresco. Los desiertos eran como cartón, mantente alejado a toda costa

Recientemente visitado por mi cumpleaños. Realmente disfruté de la visita, el restaurante estaba bastante vacío, pero eso no es culpa del personal. El personal fue educado, amable y atento. Las porciones de comida eran pequeñas, pero disfruté de ordenar en la aplicación ya que todo parecía estar mucho más fresco. Excelente relación calidad-precio.Gracias por una gran velada, volveremos.

Este lugar es el peor restaurante chino en el que he comido, la comida obviamente había estado en la cocina durante Dios sabe cuánto tiempo, cualquier cosa frita estaba simplemente empapada, incluidas las papas fritas, las porciones pequeñas son una broma, dos o tres pequeñas costillas diminutas o alitas de pollo con los platos principales no más grandes, las salsas espesas y pegajosas son terribles y obviamente provienen de frascos. . . . evitar. .

Mesa reservada aquí para cumpleaños de hijas. Sin embargo, nunca se han escuchado cosas buenas.Pedido desde la aplicación según lo recomendado de acuerdo con las pautas del gobierno, lo cual estuvo bien. Sin embargo, por alguna razón, la aplicación no estaba recogiendo nuestros pedidos y no llegaba a la cocina.Informé al personal y debo decir que Liam fue muy bueno y nos informó que tomaría un pedido de nosotros debido a que la aplicación era un problema. También informamos al resto del personal.Tomó el pedido después de haber estado sentado 70 minutos después de haber tomado solo sopa, mientras tanto, viendo a las parejas y familias que llegaban, comían y se iban. Algunos entrantes llegaron no todosAl final, después de unos 80 - 90 minutos, solicitamos hablar con el gerente. El gerente se disculpó mucho y fue muy profesional. No nos cobró ninguna de las sopas / entrantes o bebidas debido a inconvenientes. Dio un reembolso completo del depósito.Como el personal identificó después de continuas solicitudes sobre dónde estaba nuestra comida, creo que al menos deberían haber venido a ver cómo estábamos para ver si nuestros pedidos se estaban procesando, en lugar de eso, simplemente nos sentamos a esperar.Si hubiera salido solo a tomar un té, no me habría molestado tanto, pero fue para el cumpleaños de mi hija su elección.Terminé yendo a otro restauranteGracias a David por comprender y apreciar Nuestra frustración y ser tan receptivo.

Había reservado aquí para disfrutar de la experiencia de cenar fuera con mi marido y mi hija. Pedido desde una aplicación, el menú era muy limitado y se le dijo que pidiera solo 2 artículos por persona.La comida finalmente llegó con largas esperas entre pedidos. El tamaño de la poción era ridículo. 3 costillas muy pequeñas. El pato no era suficiente para llenar 1 panqueque.La comida estaba fría y no sabía nada fresca.Toda la experiencia fue repugnante y estaba deseando irme.La he comido a menudo en el pasado.Seguro que no podrás salirte con la tuya como es tu servicio

Mucho mejor ahora que te sirven tu comida en la mesa en lugar de un buffet. Los postres son muy limitados en comparación con antes.

No es nuestra primera visita y ciertamente no la última. Estábamos bastante escépticos sobre ir a un buffet en este momento con todo lo que ha pasado con COVID, pero este lugar no decepcionó.Un sistema realmente impresionante en el que usted ordena en la aplicación y la comida y la bebida llegan directamente a su mesa. El personal fue realmente amable, realmente servicial y extremadamente rápido para garantizar que tuviéramos comida continua, como lo haríamos en circunstancias normales.Todo estaba impecable. Incluso cuando un niño se sentaba en un asiento no asignado para cargar su teléfono, el personal limpiaba y desinfectaba después de él.Nos impresionó mucho cómo el restaurante implementó y siguió las pautas en todo momento.La comida estuvo fantástica. No falta nada en el buffet habitual (que notamos) y todo estaba recién preparado. 2 clientes muy felices aquí. Incluso sugerimos mantener el servicio de pedidos de aplicaciones para el buffet. Parecía tan fácil, tan rápido y, lo que es más importante, mucho menos desperdicio.

La comida fabulosa y el personal fueron excelentes. Éramos una pareja y el gobierno tenía un 50% de descuento tan ocupado. Nos saludaron calurosamente, explicaron cómo funcionaba el pedido de comida en una aplicación de teléfono y nos mostraron una mesa. Como "surfistas de plata", nos mostraron cómo funcionaba la aplicación y pidieron nuestras bebidas y galletas saladas de sopa / langostinos mientras revisábamos las selecciones. La comida llegó rápidamente con un personal feliz. . todos con máscaras. . mantenerse socialmente consciente. Tubería deliciosa comida caliente. Nuestros platos mixtos de entrada llegaron y de nuevo encantador. Luego ordené pato y panqueques. Excelente. Todo estaba a nuestro ritmo y como una selección a la carta que nos daba tiempo para disfrutar de la compañía del otro en lugar del habitual "balanceo hacia arriba y hacia abajo". Los tamaños de las porciones principales parecían perfectos para nosotros y compartimos arroz / fideos. Menos gasto. . mejor servicio y personal sonriente. . junto con comida muy sabrosa. . ¿Qué más puede alguien querer? Excelente trabajo para hacer que esta aplicación sea fácilmente accesible para nosotros, los veteranos que disfrutamos de una gran experiencia en un restaurante. Volveremos. Andrew y Diane Yorkshire

Came this evening with family, downloaded app very easily, food ordered without any issues at all, really good, will definitely be returning, all staff very friendly throughout

El buffet está desactivado, no me dijeron sobre esto por teléfono mientras hacía la reserva. Cuando llegué, mi teléfono no podía activar su aplicación para realizar los pedidos y me dijeron que no podía dividir la cuenta con mi amigo. Me vio intentando activar su aplicación sin éxito. (solo se aplicó un descuento)Le dije al gerente que deberían informarme sobre estas cosas al hacer la reserva por teléfono y él respondió de manera grosera: "¿No ves las noticias, no sabes lo que está pasando?"No, amigo, créeme, tengo mejores cosas que hacer en mi vida que ver las noticias. No todo el mundo necesita tener un teléfono primero y estar dispuesto a descargar la aplicación cuando viene al restaurante.Gerente, un tipo alto con bronceado falso debería tomar algunas lecciones de servicio al cliente, supongo.

I have been going there for a few times now.tonight it was the worst and final time ,i will NOT GOING AGAIN.NASTY attitude from the chinese woman supervisor.you just dont treat oeople like that.too quick to take your money .she needs to start being more polite and act her role as supervisor ..at the end when my friend went to pay she took the money from her without saying anything to her.she threw the change on the counter instead placing it into her hand.raise conserned with the manager and his response was :OK.and wasnt interested .disgrace...faye the greek

Went for a joint birthday meal of two people. Never been before and booked and advised was for two birthday celebrations for free meal. Brought proof with us as didn’t know what would be required so just in case.Upon arrival asked staff member whether she wanted to see proof of birthday and was told it was fine and that’s sorted when leaving and paying. Wasn’t told any other information about receiving birthday meal.At the end was charged for both birthday meals and theN told we should have downloaded a code - advised when I called I wasn’t told and also asked staff member upon arrival and they just said passports would be fine.So knowing a booking has been made for birthday with expectation of free birthday meals staff has purposely led a group of people with the wrong information in order to charge full price.When I asked initially about whether passports required - if the staff member would have given the correct information and told me I needed a code then we would have gone online and downloaded a specific code (as apparently we know know it takes over an hour to be emailed).Spoke to manager who had a terrible attitude and when questioned I asked if this is a training issue for staff of clients asking about birthday and not being told need a specific code. Manager says staff are not responsible for IT requirements - disgusting - also doesn’t make sense. no manager discretion used at all and 12 paying customers was clearly not enough. Totally ruined the celebration of the meal, upset the whole party and we have left with the opinion that we will never come back and would advise everyone else not to bother either. Never been shown such disregard and rudeness by a manager in a restaurant and customer care is none existent in this restaurant so avoid like the plague.

Make sure you have your birthday code before you enter because they will rip you off by saying they will sort later! Customer service off the manager poor, we were a group of 14 who will now not be going back and will make sure we spread the word! A little bit of good customer relations would not have gone amiss .

This was a very nice evening out with family near the Liverpool airport.The atmosphere was friendly, lots of parking spaces.The selection was adequate but not many varieties of food items though. I think for about £15 per person, and a buffet, it was worthwhile.For dessert, there was a waffle, pancake and ice cream bar, as well as cakes and fruits.Its definitely worth a 2nd visit

When my my granddaughter and her 3 friends went it was my granddaughters 12th birthday ... 2 of her friends were 11 and one friend was 12 ... can you believe they were charged as adults ...

All tables set around the food stations, plenty of choice, and a very good choice of sweets, including waffles made to order. we were from other side of country, but if we are back in the area, would try again.

Really good selection of excellent food.Have visited quite a few times and all ways been well looked after by staff.Worth while booking if you go Friday or Saturday.I have taken my granddaughter who is mostly veggie, she finds lots of suitable food .

First time here.When we arrived were told we would have to wait 45 minutes (we got there at 6:15 on a Saturday evening. It was in fact only 20 minutes.So unlike a normal restaurant where you sit down, order and then wait to receive your meal, we waited at the start.It’s a very busy place. At this time of the day it’s full of kids. When we left at around 7:45pm it was less busy with no-one waiting to be seated.The “ all you can eat” buffet itself was excellent with a lot of choice. I would say a lot more choice compared to similar places I’ve eaten in. One of us was vegetarian and they were very pleased with the selection.At £17.99 for adults and different price range for kids depending upon their age, we thought was great value for money (we went up 4 times on the mains and twice for dessert).You order your drinks when you sit down and they are brought to your table. We ordered at the bar ourselves whilst waiting for a table.I strongly recommend this place but be patient if you get there and you have to wait...

Went for a double birthday celebration.All staff friendly nice relaxed atmosphere much prefer this one to st Helens.All 9 of us couldn't fault the food and my 6 year old loved that they brought his cake out to a happy birthday tune thanks for a lovely family meal will be back.

Just chances upon this restaurant while in Liverpool & arrived about 15 minutes before it opened. We were in no hurry so decided to wait. The Closer to opening time the busier it got. There must have been at least 30 people waiting for it to open! This is a huge restaurant that can seat loads of people. The selection of food is immense. Each course had countless dishes that were frequently replenished. The food was delicious! The atmosphere was relaxed & it was very family oriented. Well worth a visit!

This works very well for a group who have different tastes and like to choose the exact amount. Children like having this choice. Plan carefully or you may miss something. The food is varied and delicious. Your booking at a certain time (don't be late!) ensures there is enough of everything and it is freshly cooked. Your planning will ensure you are not up and down like a yoyo!

Visited this restaurant on New Years Day for a late tea, upon arrival we were told multiple times by different staff members we had 40 minutes before they closed, this was not the information online however we decided to stay. Then we were rushed to order our drinks by a rude member of staff who was clearly annoyed at us and she then told us we will all be charged full price, we paid just under £60 for 3 of us and I don’t believe the experience we had was worth even half of that. Whilst eating the same waitress then pulled her phone out to check the time and glared at us as we wasn’t finished with our food. The whole service was disappointing and we will definitely not recommend this place to anybody.

From the outside this place looks a bit "commercial" and the reviews didn't give me much hope but I have been meaning to stop by and try for months!WOW!!!! So glad we did! It's truly amazing. A MASSIVE choice including really great quality diverse items like Sushi, meaty pork ribs, huge musscles, giant prawn, etc.Seriously, at £11.95 weekdays and £15.95 weekends you simply can't go wrong!Highly recommended. We'll be back!

A visit to the Chinese Buffet with my disabled husband, was an extremely disappointing experience. The service was the worst we've experienced in Liverpool , the waitress was off hand to the point of rudeness, it was clear she didn't want to be there.

Just arrived (15:55 Saturday) to be told it was ‘closed’ and does not open again until 5pm! This website, google and their own website all state that it ‘closes’ at 4.30, not impressed. I understand they will be changing over to evening service but they need to amend their advertising.

Food was good, areas around buffet area was kept clean only downside price of drinks excessive. Will visit again

Came here from London for the weekend. My friend and I really enjoyed the variety and choice of food on offer. Really enjoyed the range of deserts and fresh waffles. Staff were very attentive taking plates away quick. Plenty of free parking. Would go back again.

I’ll keep this one simple, there are so many nicer places to eat at a more reasonable price, with better quality food. WAGAMAMAS is across the road, they don’t disappoint.

family meal, awful as soon as u put your plate down grabbed off u no manners. staff un helpful, not everything put out tables dirty will not be going again.

Food isn't great, but acceptable. Costs more than you would expect or like to pay for the quality of the food served.

went for lunch a bit disappointed the soup was only warm and some of the dishes were already cold have been before and the food was always hot and the price has gone up 😞

considering this is a budget establishment, the bar prices were ridiculous £3.30 for a large glass of coke. the food was nice, not fabulous but reasonable, the choices were plentiful, the crispy duck was just that - - crispy, to the point of not being edible, Im still not sure if I was eating the bones as well. Staff were unobtrusive,but not particularly friendly, there was a lot of empty seating, the place was clean and well presented. the bar staff seemed a little amateur. all in all, not awful, but we wont be going again

Been here a few times now and its always been decent. I like the variety of food on offer and the layout makes it easy to grab what you want. Price wise.. there are cheaper buffets out there but tbh the price isn't offputting considering you can eat as much as you want