The Chilli Bean in North West Leicestershire

A lovely little cafe attached to the fantastic Cherwood Alpacas farm which is an amazing and lovely day out walking with Alpacas.

A lovely donkey experience for my birthday finished of with coffee and cake.

Fantastic afternoon tea. The alpaco walked with us around the trail, then the lovely food.

Excellent food, Excellent service. Well run Park A++++

Amazing little farm cafe with lots of variety and a wicked afternoon tea..most delicious homemade cakes 🎂

Purchased a flat white and scrambled eggs on toasted sourdough with sausage and hashbrowns. The coffee took around 20 minutes to make, and considering how busy it wasn't, felt like quite a long time to have to wait. The food however hasn't even been started by the time my coffee was finished. The reason was a que but there was no que and most people had their food in the seating area. Even those who came in after. It was around 40 minutes wait to essentially make eggs on toast... For the price and service, that's quite unacceptable and should definitely be taken into consideration. The quality of food was quite nice when it arrived, and a nice portion. Other patrons were complaining that they'd waited over an hour for panninis which was surprising. The venue however is lovely. The alpacas are super cute! If they can iron out these areas, it'll be a much more positive experience, and place to visit.

I love coming here as a treat after spending time with the alpacas

The food was ok, although the service was very poor, and staff were putting hands over the top of cups as brought to table. Saw staff collecting glasses with fingers inside. Its not hygienic at all and very off putting. No one asked us if we was happy with food etc. I will not be eating or drinking there again. Hospitality hygiene needs to be assessed and discussed with staff before allowing them to serve customers.

A fabulous eatery after a lovely walk with alpacas! Afternoon tea was well presented and plentiful. Staff very hospitable and friendly!

Excellent clean environment. Staff well presented and efficient. Food was delicious, just right portion size. Highly recommended.

Amazing food after alpaca walk friendly staff and value for money

We came here for the afternoon tea after our walk with the alpacas. Unfortunately there was a mix up with our order, despite booking afternoon tea for 3 they only prepared it for 2 people. However the staff dealt with the issue very professionally and offered us to order from the main menu without additional charge. They were very apologetic too. The place offers complimentary teas, instant coffees and squash which is a nice touch. You can also order barista made coffee from the bar. The afternoon tea selection was good but some bits didn't taste fresh unfortunately (maybe because they were prepared well in advance). The toasties we ordered from the menu were nice with plenty of cheese inside and the chips were delicious. The place looked very cosy with all the Christmas decorations. And it was very warm inside too as they had big heaters on - important in December!

Lovely afternoon tea after our Alpaca walk. Friendly staff and tasty homemade food......fabulous, thank you.

Only had a coffee but very nice

Menu has 3 breakfast options Sausage, bacon and breakfast baps. When you ask for the breakfast bap you had to choose between a sausage or bacon bap (with 1 and a 1/4 sausages) which is already on the menu and you need to pay extra if you want an egg! ... Following our food we were asked if everything was ok and following our comments, they will now consider having a breakfast bap with sausage, bacon and egg togther!

Fantastic place to stop and have some fantastic food after walking and / or feeding some wonderful animals

Walking with alpacas experience was fantastic & afternoon tea delightful.

We live within walking distance of this venue and have just visited for the second time after a disappointing first trip. We thought we'd try the breakfast after our pizza fail but we rather wish we hadn't. Just like the previous occasion the food was very average. Poor quality ingredients, toast that had touched heat for a few seconds, a bucket of tomatoes swimming in juice, naff sausages, ok back bacon. All of the condiments are the lowest supermarket brands, the sauces for example are the Tesco Stockwell cheap range no HP in sight. Service was as bad as last time, very slow especially for drinks, latte was tepid. Won't be back again which is a shame as its on a regular walking route with our dogs. Also be aware if you drive there the access road is utterly dreadful, beware of your tyres and suspension, the size of potholes are ludicrous! If you are going for pizza please note they reguarly pull that option for the general public even though they advertise the fact walk ins are accepted so don't count on that and have a plan b. Bit of a shame really but I guess the cafe is just a side to the main business, this fact shows unfortunately.

This place seems to have lost it's way since it opened. We went today and the drive is riddled with deep pot holes which doesn't make for a good start. We went into the entrance of the Cafe which was crowded and disorganised. There was a group waiting to be shown through, a queue waiting to place orders and people waiting for their takeaway drinks. You couldn't tell who was who, where the queue was and the area is evidently too small. There is no signage or greeter to let you know the format (do you have to be shown to a table, or find your own. Is it table service etc). We got a table but there were no menus - back into the crowded reception to find them. Once we had made our choices- it was back into the crowded reception to order. I placed my order which was painful as the young lady on the till was new and struggling and was unsupervised. She kept shouting for advice from the equally young Barista who was stressed trying to keep up with demand. I waited for my drinks, but wasn't told they were brought to the table. We waited for our food and the two servings of chips were brought to the table, but no pizzas. Fifteen minutes after this a lady came to the table to tell me there was no beef so I had to pick another pizza topping - the only other meat was Pepperoni. 20 minutes later the pizzas came so the chips were now 35 minutes cold. When I pointed this out they said they would not change them but would 'make a note of it'. There were quite a few tables complaining of either the wait for food, or incorrect orders. The pizza bases were nice, the vegetarian pizza was nice. The Pepperoni pizza only had 6 slices of Pepperoni on? The chips were nice (but obviously cold). £40 for two pizzas, 2 chips, 2 coffee and a water is a bit steep. Put this together with the disorganisation, and bad service and it makes for a poor experience. The whole place seems to be run by inexperienced youngsters (not their fault). The management need to take a good look at themselves and get a grip of this place. Perhaps they cannot differentiate between feeding animals and humans?

Lovely place, lovely people. However, breakfast was burnt and not very nice. They did say they had a stand-in as the regular cook was off. This wasn't reflected in the price. Coffee was very good.

After a lovely walk with the Alpacas we had lunch at the Chilli Bean . Sitting outside we had stone baked pizza cooked in the outside kitchen, cheesy chips and a Caramel Frappe, finished off with homemade Millionaires Brownie - all delicious. The atmosphere was really good too, surrounded by different animals and people going out walking with the Alpacas.

Exceptional service. Staff polite and efficient.

Fabulous experience, walking the alpacas and afternoon tea. Our walk guide, Will, was lovely. Calm, entertaining, knowledgeable, and clearly knows what he's doing. Afternoon Tea was yummy. Rustic, homemade, and filling. The service in the cafe was excellent. I would definitely recommend 👌

We did the alpaca walk and afternoon tea experience. It was brilliant, totally worth doing. The alpacas are amazing animals.

We had to wait nearly 1 hour for the food and at the time. It was quiet never again

Lovely setting and good food too, service was slightly slow but I'm not grumbling, it was very busy. I'd recommend eating here to anyone however your going to pay a high price for it, not cheap at all.

Fabulous afternoon Tea in Chilli Bean Cafe. More than plenty to eat, with fresh cut sandwiches, crisps, fresh fruit, cake selection, and cream tea. Help yourself drinks also included. This was followed by a wonderful hour chatting to and grooming Heidi, the most patient 5 year old Donkey (who rolled in the dust as soon as she was walked back to the field)!

Visited while my family were having a horse riding trek. Really nice food, the Tiffin is fantastic! The staff are friendly and welcoming.

Disappointing food and service. Waited over a hour and twenty for pizzas, when they eventually came they were undercooked and wrong too.

Lovely place to eat after our alpaca walk!

Gorgeous afternoon tea platter. All fresh and homemade 😋

Really liveky afternoon tea, good value for money, fresh food and delicious warm scones.

It was great. Had meal after walking a donkey, which I really enjoyed.

Lovely afternoon tea. So much to eat.

Great place to be all round and this cafe makes it even better.

Staff brilliant with our group of visually impaired members. The food was OK, but many fried breakfasts are very similar, so we got many of them mixed up for people. But overall excellent.

We did the alpaca and pizza experience. It was fantastic. Walking my alpaca called Rupert. Pizza was lovely in the chilli bean restaurant. Definitely recommend !

A really good day out. Would recommend to anyone.

Really lovely afternoon tea, really didn't like the self serve tea and coffee. Each of us had to keep walking through the tables disrupting flow of conversation and disturbing those eating on the other tables. Even if I could have filled up my own teapot, it would have been better. The room was really too hot to be comfortable, however the staff were lovely and the food very good.

Delicious cheesecake, forgot to lick the plate clean, said the waitress and cute alpacas

Did the Alpaca walk followed by afternoon tea. Charlotte was great on the walk, very knowledge and made it fun. The afternoon was brilliant, well worth every penny and will definitely be back.

Pretty good breakfast, everything a little bit cooler than I'd like.

Was a fun day out with the kids and after all the excitement The Chilli Bean was a nice place to relax and have some great food.

Wouldn't give any stars, appalling choice of food, told in between chef's. You don't need a chef to cook everyday food, had to have salad cobs, asked if they did any thing else beside pizzas. NO. Then why did we see four people having breakfast? On the unreserved side, before your reply is only for the reserved side of the cafe. The child's lunch box was very poor too, crisps, ham, sandwich no fruit or cake

Enjoyed our breakfasts here. Staff were lovely. Chatty and friendly. Service was terrific too. The breakfasts were really good. Great sausages. It seems to make a breakfast if the sausages are top quality. Very impressed.

Afternoon Tea after walking with Alpacas, The Chilli Bean was great, friendly staff and nice food.

Fantastic friendly service and great food. Will definitely be coming back again!

Food is expensive and not worth the money. Service is rubbish, run by young kids who have no idea. Wait time was terrible. Environment is shabby. Wont be back, total waste of time and money.

One of our orders was a cob the bread was dry horrible took it back and ordered something else then the manager came into cafe and argued about the freshness quite rude no customer care skills disgusting behaviour

Alpaca experience was absolutely amazing and we had a amazing host! But the chilli bean cafe was a massive let down!!!!! The staff are rude, just stand there and look at you like your bothering them and waited over 20 mins for a sandwich that was already made and wrapped up so when asking for a refund it was like a massive bother for them!!! Absolutely poor poor service, the only one that was actually helpful was Tom I think his name was so not him he was lovely but all the others there were absolutely shocking.

I am sorry to say how disappointed I am with your customer service this time round. My sister in law had booked a pony trek for my 4 year olds birthday. UNFORTUNATELY, he was taken ill on the evening of his birthday (30th) and we had to make the decision to cancel the trek, which was scheduled the day after (31st). We sent an email which we could not have sent any sooner but the response received on 1st has refused to reschedule the trek or refund due to a lack of 48hours notice. When working with children you should make allowances for sudden illness onset, particularly disabled children like my son. To offer only 20% of a future booking is not acceptable and as a result you have now lost any future booking from me. Absolutely shocking! Particularly as we highly recommended you previously after a wonderful visit. Such a shame that your customer care has failed on this occasion.

Adequate food and setting. Always thought it struggles with its identity though. A cafe or a restuarant ? In a working farm and alpaca setting so I guess it's OK Just my opinion though I think they are missing a trick . A niche upmarket experience could be a better option/ way to go !

I never write bad reviews. Firstly can i say the alpaca experience was sensational Let down by the food Stale breas to the point it was actually inedible and we normally eat anything 😂 There was cheap party food ive actually seen at morrisons 😂 we are off for food now cause we are still hungry JUst was really poor Don't reccomend

£17 for a cup of coffee, a medium pot of tea for two and genuinely what can only be described as 2 x mini scones and a slither of lemon drizzle cake. Having said that the tea quality was decent and wet and warm, but that should be a given for a cuppa

I went to the cafe with family, based on the good reviews and location. Unfortunately, it did not live up to the hype. A very basic menu, basic customer service and a cold marque to sit in. Talk about disappointing, we will not be returning. What they could do to improve (if they care). 1. Improve the menu, to not just have sandwiches/panini's/burgers and 1 choice of cake. Provide dressing and cuttlery when bringing food. 2. When entering for the first time, have staff warmly welcome you and explain what you have to do. Not just ask if you have a booking and if you don't make you feel uncomfortable, especially when there's plenty of spare tables. Perhaps even suggest a warm table to sit at? 3. Have table service. 4. Have a view of the alpacas, from the cafe. If they improved the food, customer service and had a view of the alpahacas, I bet people would make a beeline for the cafe and highly recommend it to friends. Such a shame as it has potential. P.s. the road in is highly potholes and parking is interesting.

Good place for kid 4+ to experience