The Chestnut tree in Walsall

Outstanding service again, Donna was amazing, service with a smile and always there to help if and when needed. Can’t recommend it enough, all staff are so polite and so welcoming, always make you feel like family :)

Brilliant gluten free menu offered food was really nice and tasty will definitely be back only issue I have is that there was no prices on the gluten free menu

Had a stop in for lunch to the Chestnut Tree and it was delightful. I was travelling alone and the staff were so nice and welcoming! Cannot recommend it enough! Made me feel so at home!

We enjoyed a delicious roast served by a happy and helpful chef. The bar staff were very accommodating when wanting to change parts of our meals. Overall a lovely meal out with family. Would highly recommend

What an amazing place, stopped off for some lunch and was not disappointed, fish and chips were perfect served by Zoe, looking forward to our next visit😀

It was great, I had a 30% off voucher so the carvery was a bargain at £7. The meat and Yorkshire Pudding / Stuffing / mashed potato was all very nice, the veg did look like it had been out a while and could have done with a refresh but was still fine. The only thing I was a bit disappointed with was the roast potatoes as they tasted like frozen potatoes and I like freshly made ones.

Came for drinks with my brother, great service by Chloe Like the outdoor area Glasses were clean Place looked like a nice quiet pub

Went with friends for a meal at the chestnut tree and it did not disappoint! Zoe and her team were brilliant! They looked after us from start to finish and Zoe even had some recommendations for my friend that wasn't sure what she fancied! Fab service, high recommend!

Brilliant service from Zoe and delicious food also! Carvery was cooked perfectly and served hot. Would not hesitate to return.

Staff were amazing! Food was excellent. The staff honestly work so so so hard and nothing is too much for them! Will be coming here again

Appalling. Waited 80 min for 2 portions of chips, the food they were extras for had been eaten when they arrived We asked 3 staff members about our orders, to be told it was being sorted.

Fab meal out today, had the carvery, meat was melt in the mouth. Will be returning again very soon. Our waitress Donna was lovely, very welcoming.

Staff behind tge bar were useless. They gad no orange or lemon slices. Food was only warm. Poor selection of veg greasy roast potatoes. icream Sunday came in a bowl and not tge glass one. It was as though it had just been chucked in there. Don't you have a pot washer.. Will not be going back. This was a 60th birthday meal.

Fantastic friendly service by Donna and Lauren will definitely coming back made to feel welcome from start to finish..

Having been here few times before and been very disappointed I was a bit reluctant to go again but as it was my friend’s special birthday i decided to give it a try , and so glad I did because it was one of the nicest carvery I’ve had in a long time , even though we were late going up for our food there was still a lovely choice , the beef and turkey were done to perfection so well done everyone for lovely meal

Really enjoyed our food outside in the sun, plenty of seating area in the garden and even a children's play area. Big thanks to Tia and Izzy who greeted us and recommended ordering through my phone so I didn't have to wait at the bar and had everything brought to my table. Will definitely return again soon

First time here nice enviroment chairs could do with updating though. Had carvery was nice but yorkshire puddings tough to eat , maybe as stood for long time kept warm

Called in here after being let down by a pub in Birmingham following a show we'd been to see. Good choice of food on the menu and not too long to wait.

The food was good and time for service was reasonable from order to table was good. But advertising desserts that weren't available was annoying

Had a great family meal here , service was great , an extra thankyou to Jodie who served us , nothing was too much trouble…………

The chestnut tree has a great atmosphere as soon as you enter, tia was so lovely and helpful, definitely recommend visiting if you get the chance !

Lovely place to dine at, food was amazing and staff were helpful and very polite, especially Jody, would definitely recommend.

Not good at all.had to Que for half hour to order.then sat waiting for one and half hour for food that was not even edible.jacket potatoes had about 8 beans on them and well chicken club sandwich was awful like cardboard with just lumps chicken scraggy bits bacon and salad well never seen anything like it at all will not be going back

Spent over half an hour waiting for two simple dishes. None of the serving staff acknowledged us when sat down but acknowledged other tables. We were the only table within that space at this time from a non-white background. I think something needs to be addressed here. Treat all of your customers equally. We are all human and shouldn’t be treated less favourably. Slightly uncomfortable. I had to ask twice regarding the eta of our food, both times the waitresses didn’t return to our table with an update. The second waitress for whatever reason found this a little comical, I noticed her speaking with the Bartender who had taken my order - they were both looking over. Around 10 minutes later the food arrived and the lady who took my order, placed the plates on our table apologising for the delay and offered us free drinks - which we realistically weren’t going to have as we have pints of whatever we were drinking. The food was very average but at this point we were hungry so we ate it. But in all honesty the service was absolutely poor and the fact that the food came in a dirty plate was beyond me. The plate had dried food stains on it so it was evident that this wasn’t dribbles from the new food that had been put on the plate. I believe our order had been forgotten about and the lack of effort to try and resolve this was shocking. Picture attached of then mediocre food and dirty plate that it was served in. I’ve been to pubs before and the service is so much more better, friendlier and welcoming. Would not return here again or recommend if you’re from an ethnic background, unless you want to be singled out and want a below average service and experience.

What a disaster, went to order food and didn’t get past the starter we tried to order nachos but they had none. As I was walking back to the table to consult the family I asked is there anything else that you are out of. The answer was we have no nachos, no lasagna, no burger buns, no chips and no fish. Despite this we looked over what was left on the menu went back to the bar and the same person said I should have mentioned there is at least a 1 hour wait for food. That was the last straw and we decided to go elsewhere. On the way out there was another family at the bar complaining because half there food had come and there were then told that they had run out of the other things they had ordered.

Was hoping to have a nice lunch with my hubby .. we had a drink but didn't stay for food as it was SO cold in there! People were actually sat it their coats. Very disappointed 😞

Visited today for mother's day service as usual was great, Donna was particularly helpful serving us. Was very busy in there but everything great

Called in for a carvery after a hospital appointment, the food was piping hot and I thoroughly enjoyed it. The carrots were exactly how carrots should be (which I’ve never experienced at any other carvery) I will definately come again

We use this place a lot, but used Kids eat for £1 tonight. All had carvery which was very good & hot!! Plenty on the plates esp for kids. Great Voucher! Please give us more Staff were friendly smiley and attentive. WELL DONE

Huge shout out to the staff! After a trip round Ikea, my partner and I decided to call in for lunch. Literally, as soon as we walked through the doors, my blood sugars plummeted (I’m diabetic). The staff were brilliant, bringing sweet items, chocolate and even the manager came to make sure I was ok. We were also checked on to ensure I was ok for a short while afterwards. In my opinion, this was above and beyond their job descriptions and very much appreciated. Will definitely be returning and definitely recommend!

I always enjoy having a carvery here with my family. The carvery chef, Adam, is always polite and friendly, and keeps the carvery top notch. Also thank you to Emm who served us in the bar, very welcoming and accommodating. Thank you Chestnut tree, wonderful staff and great food!

Fantastic service from Donna and the food was excellent. Tasty, hot and fresh. Also found out they allow dogs 🐕 Booked our xmas works meal before we left.

Fabulous carvery & our server Donna was top notch - nothing was too much trouble. Food was tasty and hot with quick service at the serving area. We will be back for Christmas

Great pub, great staff, great food, will be coming back very soon. I had the steak and was cooked perfect!

Waited over 40 minutes for steak and tables around us got their food beforehand even though they ordered after us, apparently they had lost the ticket with order on , veg on carvery watery and tasteless, stuffing and roast potatoes rock hard, meat and Yorkshire was the only nice food. Will not visit again after trying a few times as everytime I've been it's always disappointed

Food was lovely sherry triffle cheesecake was absolutely lovely best cheesecake I have had for a long time staff very friendly

Went in play area and food.. PLAY AREA FILTHY TOLD BAR STAFF NOT BOTHERED SAID OH IV THAT TO DO LATER 😡 Food not the best ..

Fantastic atmosphere and friendly staff. Food was hot and really nice. Tilly was really friendly and helpful and a credit to the company!!

Always a excellent meal but was totally awful on our last visit my wife had carvery I had normal menu both were terrible and who ever cooked it needs some extra training won't be coming back any time soon such a Shame was lovely few...

Been coming here for 2 years now we meet up with family for the carvery ( I recommend this place to all my friends ) after today don’t think we will be returning in the near future the plates were cold the food was cold...

Sunday roast was banging lovely family place . Staff was super helpful. Clean lovely place ... Looking forward to our next visit

Great staff good atmosphere good food annalise was great good service polite many thanks will be visiting again soon for a birthday party

Lovely Friday place to be with beautiful friends . Donna is amazing , first class service and a friendly smile always had . Enjoy , we do . Food is lovely generally have a carvery x

This is our new go to place for a carvery. Not a huge selection of veg but enough to fill the plate and be satisfied. Friendly staff and good atmosphere.

Becoming a regular now with good value and lovely food with excellent table service from Donna Be back again soon

Great service from Donna, very friendly and welcoming. Good food but will return because of the service.

Donna was great as always served us quickly and is full of smiles we’ll deffo come back thanks to Donna

Donna was amazing served us quickly full of smiles and was great to talk to would definitely recommend to anyone

Excellent food, atmosphere and just an all-round chill pub. The chef with the blue hair cooked us the best fish and chips.

Came for a meal as we were passing and we were very surprised. This place was great. Tucked away by Ikea this place served great food and our waitress Sarah was very friendly. We were asked 2 times if everything was to our satisfaction. We...

We had a lovely lunch, Donna was amazing, very attentive, friendly and made us feel very welcome. Our carvery was delicious 5* from us

We go every Tuesday for mum and daughter time after club. Food was good as always ,had mash , roasters and boiled baby potatoes today , we're spoilt. Staff very friendly and helpful. Donna is our usual member of staff who knows what we need...

We came from the south of England today and we’re lucky enough to get a table, it’s obviously a busy restaurant as nearly all tables had been reserved. I can honestly say this was one of the best carvery’s we have had. It was all...

Pleasantly surprised! Good value for money friendly staff and beautiful carvery will be back very soon

Fantastic food and service all round with a really great carvery served to us, can’t fault this place one bit an always enjoyed my self here

Having been here numerous times can honestly say again really disappointed with our Xmas festive meal..not enough staff on at all the queues for drinks at the bar were a nightmare. Felt rushed completely hadn't even sat down longer than 2 minutes and were bringing the starter out. The carvery was very dried up an usually its really nice. An really let down with the cheese and biscuits. Stilton completely missing off the plate and just had a small piece of camembert with some pre sliced cheese slices. Grapes had gone brown also. No one even addressed the fact that what the menu advertised on the cheese and biscuits was not what we got. Staff were all friendly an completely rushed off their feet an they were trying their best but just not enough people on to offer the level of customer service they should be to make the festive atmosphere and meals enjoyable. Food was the worst I have ever known it I'm sorry to say. This is by no means a negative comment to the staff they were all flat out working hard but definitely needed more people it was chaos if I'm honest.

lovely cosy family pub very good food plentiful , friendly staff enjoyed every minute would use again

Returned to Chestnut tree for first time since Lockdown . Although there is No designated Disabled parking, my first impressions were satisfactory in and around the venue. Once inside and following the clear instructions on the door with the procedure for seating and ordering food, I then came across my issue with the venue! One solitary Bar person ( female ) on duty approx 13:30 on a Saturday and clearly Not adequately trained, a long queue was allowed to build up , as She was clearly unable to cope with her workload. Onto a very satisfactory Carvery which proved to be good Value for Money

I have used this place a lot since it opened. Staff are friendly and helpful. Food and service is excellent. The only fault I have with this place is they have changed the menu and its no where near as good as it used to be. Not the same amount of vegetarian options.

We had a carvery. Paid at the bar, got into a very small queue relatively quickly and sat down to eat. So no long queues or waiting. The meat selection was smaller than their main competitor, and somewhat smaller portion wise (2 slices max) Veg selection was also quite small, but it was all cooked properly and none of it tasted offish. So it was average, I couldn't find any obvious faults but when you compare the carvery to its main competitor, it was vastly inferior.

A couple of weeks ago I decided to try the Chestnut Tree after 5 years since my last visit. I went on a Thursday lunchtime about 12:30am and was pleasantly surprised. The staff were polite and friendly and the carvery was good although there seemed a lack of variety of vegetables that were available.On the whole, my experience was much better than before, and having heard negative reviews during the last 5 years I was interested to see for myself whether there had been any improvements.I suspect that the management and/or kitchen staff have been changed because I was not at all disappointed with my meal.I intend to return for a Sunday Lunch to see how it compares to about 5 others I have tried recently.

Nice clean pub/restaurant, really enjoyed the food. Overall it was a Good visit. Traffic is a pain at peak time. Situated by a retail park.

I stopped to use the electric car charger in the car park but decided to go in for lunch as they had plenty of vegan options. Beautifully decorated, homely pub atmosphere, and staff were really helpful and lovely. Food was delicious 🙂

Visited here on Sat 4th Sept my hubby & I. It was very busy, very friendly staff. Ordered a Hunters Chicken & had a Carvery too. I must say it was done in about 1/2 hr, my hubby fetched his carvery and I was delighted to say that the Hunters chicken was superb, red hot cooked very nicely, bacon was perfect. Sides of chips onion rings & a salad, even that was superb! Very very enjoyable & filling. Beef on carvery was moist & soft! Potatoes were lovely. The only criticism is the veg I think they should have more choice, perhaps Broccoli, cabbage, sprouts could be added but carrots were chunky and beautifully cooked. We managed a pud, both had the Apple Pie which was lovely not to tangy or sweet, custard was smooth and hot!A pint, 1/2 cider & two refillable cokes Price £41Very good service & meal was superb

First Calvary since lock down! Food was first class especially the meats. Staff we all very happy as friendly as always and looking forward to seeing you all soon 😘👍

Pre Covid this was an excellent pub. After Covid very poor. All new staff all meals increased by a pound or more. Ordered a Regular Carvery for £9.49. Smaller portion than a Medium Carvery pre Covid which was a pound cheaper. Meat was poor quality dry and flaky. We used to visit this pub on a regular basis pre Covid but maybe time to find somewhere else for meals.

Great food, great welcome. But I asked for "diet Pepsi" and was told Pepsi max IS diet Pepsi....... Not quite true, two different products,Meal was fab but when my sundae arrived it was bought out with a soup spoon.......so i chuckled and then dutifully shovelled it down, but when it came to the dregs I asked a waitress for a "tea spoon" and was bought a dessert spoon. I know, trivial yes, laughable too in a funny way, yes but just a couple of basics that I KNOW Marstons staff should really know about.

Visited as part of a large group mid-week.Was apprehensive as our last visit a few years back wasn’t up to much but this time I was pleasantly surprised.The food is your standard pub grub, nothing on the menu to shout home about but it’s was hot, fresh and tasty and we didn’t wait long to be served. Some of the party had the carvery and enjoyed it.The staff were extremely pleasant and helpful.So, do to an enjoyable evening we will return again. They also accept blue light discount too, 20%.

We were greeted by Danielle who took our order we all 4 of us had the steak ..it was lovely ..the server was Anna who looked after us wonderful ..all the staff are a credit to the company .the pub is very clean and felt safe and had a really pleasant stay we are returning next week

Myself and my sister came to visit the chestnut tree for my sisters birthday. It was really busy and obviously short staffed, our waiteress Sophie couldn’t do enough for us!! She was rushed off her feet but gave her all to ensure me and my sister got 5 star service even though she was rushed off her feet and dealing with awkward guests!! she succeeded 1000% The wait on food drinks etc didn’t effect us at all as she was so lovely and couldn’t do enough to accommodate our needs. Sophie is truly a treasure to your company and will be the main reason we return. Thank you so much we will see you soon!!! Keep doing what you are doing you are amazing

We went to the Chestnut Tree today for a Carvery, and both the hospitality and food were brilliant. Will be returning again very soon.

My Cousin & I visited today for a carvery lunch. We have met here often in the past as it is half way between our homes.The food has always been average, nothing spectacular.But the staff are friendly & it appears clean.This was our 1st visit post covid.We were not allowed near the carvery but had to stand behind a barrier.Today we were given a tiny portion of meat. The Turkey was very dry. Very poor tbh.The Carver then asked which veg we wanted & put it all onto our plates.Fair enough. But then they said that the member of staff who greeted us at the door and handled everybodys filled in forms & pens would then carry our lunch to the table.She did this for everyone.We watched.Is it me? Or wouldn’t it be more Covid safe for us to hold the plate ourself, whilst all food was put on it? Then only 1 person has touched my plate-Me!This Girl was cross contaminating everybodys plates!Not her fault. She’s just following orders.Come on Chesnut Tree-Think about it. Common sense.

Went to the chestnut with family for a meal ,8 of u went and we had a wonderful meal and dessert and it was a wonderful meal and the service was 5 star off the staff and the manager. Will be there again next week with family.

Visited here on our first Sunday outing. Was really blown away with the new Sunday carvery. Was really busy but they handled it really well. Great food great beer. Can’t wait to return

I had yet another fantastic experience at the chestnut tree today as always. Kay was very friendly and helpful, and as for the carvery! Wow, what can I say.. Anthony, you are an amazing carvery chef and it makes it all worth the journey for the carvery alone. Will be back again in a few weeks :) x

Great experience and customer service always great food would highly recommend anyone to visit will not be disappointed

5 for the service and 5 for the carvery lovely choice of veggies the roll pork was to die for defo be coming back Paige and the manger was very accommodating

Understanding there was a wait with covid restrictions, arriving after we booked our table for 2.15, Sunday, our drinks order taking a while to arrive then being told food is an hour wait, so we decided to wait an hours not long right! So gave my order i don't eat turkey so just 2 meats only eat carrots, dinner ordered fine, so well over an hour later 3.45 our food comes, no carrots ran out, no meat ran out, so why bring the dinner out with 3 roaster 1 new potatoe and a Yorkshire pudding and turkey!, got to be the worst place I've eaten at, just feel like they put what was left on the plate, I would never recommend this place and I well never return myself, maybe I should of looked on hear 1st I would never of gone with all the comments I've just read.

honestly don,t know where to start .After booking our table online which was very straight forward we were looking forward to having a nice Sunday carvery out. we were shown to our table on arrival and told someone would be over to take our drinks order, after waiting half an hour a young lady came over to take our drinks and food order,15 minutes later our drinks arrived. an hour & 20 mins later our food arrived which was just warm,after waiting so long i couldnt eat it ,i was absolutley fuming. everyone was complaining about the service {or lack of it}, the young waitress {paige}was taking the brunt of everones frustraition,orders were getting lost,wrong orders were being given by the other 2 members of staff who hadnt got a rush in them. Paige was appologising to everyone explaining it was the first Sunday opening & staff had left during lockdown whom hadnt been replaced. Im sorry but the Manager should of sorted this as the lack of service & communication will not bring footfall through your doors. We deffinatley will NOT be reccomending you to anyone. WELL DONE PAIGE , YOU WERE A STAR TODAY

Be prepared ther is a complete lack of customer service. We awaited almost 2 hours for a food order today. You arrive and are seated and have an extended wait for drinks. Ther is a complete lack of organisation in serving drinks and receiving your food order. I will not be returning ever again. Very disappointing experience.

Arrived after booking on line and was greeted lovely and shown to our table. 1 person a young lady is taking drinks orders, food orders and then also has to serve them to your table. This is 1 person to the whole restaurant. You can only imagine the delay between ordering drinks and receiving your food. Ours was nearing a 2 hour wait for food. Customers arriving was seated and left for long periods, customers were complaining, food orders were mixed up and the overall atmosphere of a pleasant Sunday lunch out was squashed. Understandably ther are covid restrictions in place but one member of staff fleeting to take orders and serve across an whole restaurant is diabolical. Staff at the carvery which we sat close by dordled in plating up thus causing a backlog of serving customers. Food was of minimum quantity to the prices charged, beef was tough, cauliflower cheese was 1 sprigs with no cheese and a medium plate was smaller portions than one of our party of four who had a small plate. Food was luke warm, not enjoyable. We was approached on leaving from the young lady serving and given a 25% discount, this was not offered through us complaining she was compensating for the long delays with service. I would never return to this restaurant and most definitely would not recommend, waste of money, waste of time and unpleasant atmosphere.

We arrived there at 2pm and was shown a seat. I t then took 20 mins before anyone came to take drinks order, The drinks order was totally wrong and had to be redone. By the time that was sorted it was another 20 mins. We ordered food and I ordered carvery, when it came the beef was absolutely disgusting, you could not chew it plus there was a piece that was rock hard, I didn't make a fuss but just took the beef to show the Chef and his words were 'Oh Yea' no apology. They had run out of desserts which I know can happen. But all in all it was not the relaxing experience we were expecting. We were not the only people who were disgruntled either. I do think they need some more staff there as well.

Ate here this evening with my daughter and granddaughter. The manager and her staff were so friendly and helpful, going out of their way to make us welcome. We felt very safe - COVID measures were excellent. Many thanks for a lovely meal and experience.

I met a friend for a catch up over food & was pleasantly surprised with the good changes!We were advised of all the changes due to COVID and were seated. The lady who served me at the bar was extremely pleasant (name Anna) and couldn't be anymore helpful!I will certainly be back.

Easy to book online and staff were friendly and welcoming on arrival. Covid safe disposable menus were used with varied selection of food. We opted for the carvery which is now brought to you at the table plated - although you are asked what veg you would like from a good selection. Meal was hot and wholesome and staff were efficient. Very good value for money and made you feel eating out was safe. Thank you.

Anna is an asset to the team, she’s friendly and very welcoming. Although we were missing items from our carverys Anna fixed this issue quickly! Table service was very prompt. With all that is happening, I felt comfortable being in a social environment. Thankyou to Anna and the team :)

Great service from annalise very friendly service from her bery quick will definatley return for food again

Came here for a family meal which was very nice and annalise really stood out for me. Nothing was too much for her, did everything possible to make our visit enjoyable which is was. She is a credit to have on your team.

excellent value for money, lovely food, good social distancing set in place making it feel very relaxing, can't thank Annalise enough for such great service , happy bubbly smily face & fast attendency which is a credit to this workforce , will certainly be returning for our stop off lunch between family vists.

We was welcomed by a young lady named Annalise, she seated us within seconds and was very polite. Definitely will be visiting again.

greeted at the door by annalise and she seated us quickly, we didn't have to wait long for food either which was lovely and all served with a smile from annalise lovely girl who made sure we had everything we needed

Was a great place, really enjoyed our food. Waitress Anna was really helpful and went above and beyond to accommodate our needs. Thanks so much! Will be returning very soon

Great food and nice atmosphere, served by Annalise who was very helpful and provided very good service!! Thanks!

Had a lovely carvery can't fault staff were efficient and pleasant and made us feel welcome and safe especially team member annalise I think her name was clearly giving us all we needed to know about how things were working in current situation..well done

After visiting family from up Liverpool we decided to pop in for a bit to eat! The service we received from annalise want superb her recommendations and service was uplifting and refreshing. Defiantly will recommend to family and friends! Hope to see you guys again! :)

Enjoyed our time at the chestnut tree Annalise is a credit to your team! Great service and lovely food.

Annalise is a asset to the team nothing was too much trouble for her was seated quickly and safely got excellent social distancing would definitely recommend will he back soon

Visited here last week after a trip to IKEA, saw it on the way in and decided that we'd try it instead of the ikea café. Glad we did, the food and drink were great and the service from Annalise was brilliant. Would definitely go back on the next trip!

Thank you Annalise for the amazing service, went above and beyond for us. Will be returning again soon! :)

Another lovely visit to the chestnut tree, the staff are always so friendly and helpful. I think the girl's name who served us this time was Annalie. She was lovely and friendly. I felt really safe with the whole covid thing too, and will definitely be returning soon.