Based on 1.440 opinions finded in 2 websites
Based on 1.440 opinions finded in 2 websites
Nº 1126 in 1330 in Cheshire West and Chester
Nº 228 of 252 British in Cheshire West and Chester
Opinions
We had a voucher for a meal and booked sundsy lunch at the cheshire cat. On arrival we were given a warm greeting and shown to a table immediately. The food came quickly and was delicious. We were looked after by Sas and her team from start to finish. I would recommend the cat for service and for quality of food
Philip H . 2024-10-28
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Don’t go if you want a peaceful Gastro pub experience. Do go if you want rave/dance music blasting with kids running around and clientele that would ordinarily be seen in a Brewster chain. Simply terrible and it’s so sad as the building and location has great potential.
Scott . 2024-10-24
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Great service from Laura, we had some issues with the food, Laura stepped up and resolved the issues. A great member of staff to have in any restaurant
Hugh C . 2024-10-24
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Food was dire. Gave the stars for Katie the waitress, who was very good. I really cant remember eating such a bland and tasteless dish. How does anyone get fish and chips wrong. The mushy peas had been watered down, without a doubt and there was zero flavour. The three times cooked chips were a frozen offering that hadn't been cooked through properly and the fish was horrid. My friend had the curry and she said it was bland, lacking sauce and flavour. Wont go again and wouldn't recommend. I note some of the good ratings for this place are for the rooms , read the food ones before you book, shame as lovely building in a lovely place.
Interested1328 . 2024-10-23
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Such a shame that such a nice looking restaurant was so average. The only thing that wasn’t average were the prices, top prices for very average food and service. Our first drinks arrived after the food. We ordered two roasts which for nearly £20 each were small, the broccoli was raw and inedible, the roast potatoes were tough and seemed like they had sat for a long time. The beef was inconsistent with my wife’s beautifully pink but mine was like brown leather. We received two different sized Yorkshire puddings, one small one large. Service was done but with a lack of enthusiasm and care. I would have mentioned all this but the young girl who asked if everything was ok was in the next room before she had finished the question. All in all rather dissatisfied for the price. There are many far better places to eat near Chester.
SteveWilkinson . 2024-10-21
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This venue is fantastic, the food quality is always great and the chefs are consistently excellent, we have visited here a number of times, we have always had excellent service from the team and would like to say a special thanks to Sophie as we always enjoy her humorous and engaging conversation.
Petenzo . 2024-08-28
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We were greeted promptly and politely. The restaurant, casual area, had great ambience, with very attentive staff and good food. Great attention to dietary requirements.
maryanne632 . 2024-08-23
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Very disappointing. Waited a very long time for our food. We were told there would be a wait due to a large group- we didnt expect to be ignored and not even offered more drinks. The vegan curry option was the chicken one, without the chicken! For the same money!!! When the food arrived the burger was cold and the wrong chips were sent. The mac and cheese was the blandest I have ever tasted, the ciabatta garlic bread was like cardboard. Portions were smaller than would expect for the price. Staff were friendly but didn't have any idea how to look after a customer. Had to track down a staff member just to pay.
Nct C . 2024-08-22
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We stayed one night in the Cheshire Cat en route to the car ferry. We have stayed around Chester quite a few times as a stopover on this trip and this is the best hotel to date. Staff were very friendly and helpful. Lovely location by the canal with a garden to sit out in and enjoy the weather. Room was clean and tidy although we did have to go looking for towels as none were left for us in the room. We ate in the bar that evening. The food was good and served quickly. It was not overly busy, but one annoying thing was that tables were not cleared away when guests left. Guests at the table beside ours left just was we sat down, and the table had not been cleared by the time we left. It just makes the place look scruffy. Breakfast was good, freshly cooked and good value compared to what we have been charged in other establishments we had stayed at in the area.
Gerry M . 2024-08-18
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My husband & I have just visited The Cheshire Cat with some friends. We have visited your this pub on numerous occasions and always been very happy with the food & the service & location. However, today was totally different.. we arrived at our pre booked table at 1, placed our order at 1.10… we received our food at 2.10 !!!.. only after we had enquired as to where it was! When it did arrive, one of the meals was cold & had to replaced… 2 of the others were mediocre. The problems didn’t stop there.. we had to get someone to eventually take our plates away. We placed our pudding order.. another long wait! Finally when we asked for the card machine to pay the bill .. it didn’t arrive.. !! In the end we managed to scrape enough cash together to pay & walked out.. by now it was 3.30!! To be fair the staff were very apologetic & did knock some money off the bill . It was clear the staff were rushed off their feet & it was obvious there were not enough of them on duty to deal with the volume of customers. I think in the future we may take our custom elsewhere !such a shame. I would welcome the managements thought on this . Regards Gillian Benjamin
CantallbeWelsh . 2024-08-14
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Fantastic, clean room with absolutely everything you need. Great value especially when compared to the larger soulless chains. Plenty of free parking. Great selection of drinks in a friendly environment. Food was great quality and very reasonably priced with great choices in starters, mains and puddings. I had exceptional friendly service from Steph Jones; thank you young lady.
Kensemple . 2024-07-03
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We had a one night stay here as we had been to the races. We had a lovely evening meal, the food was really nice. The only negative was that the place closed at 10.55pm and if we wanted another drink they said we would have to take it to our room as they were closing so we couldn't even sit in the bar. The room was very nice, very clean. Would come back, but closing early on a Saturday night was a bit disappointing.
karenmarieduff1 . 2024-06-30
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Whilst staying in a chain hotel down the road decided to give this place a try, lovely setting right beside the canal. Service was good food was ok and very tasty - opted for calamari and sticky chicken bites (very nice) then the Penang curry again tasty hubby opted for chicken burger it was ok. Drinks are very expensive but overall a nice place and would call again
WynSG . 2024-06-28
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Lovely stay in room 12. "Annex" room. Quaint cottage Tastefully modernized to a high standard. Staff friendly. Food was all excellent. A place well worth the money
Passenger41619411564 . 2024-06-24
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Visited on Sunday evening after spending a very enjoyable day at Oulton Park watching the Touring Cars. We were recommended to go to the Chesire Cat by a friend who used to live in Boughton. On arrival we were told we were 10 minutes early for our booking so would have to wait for a table to become available. After being seated we were told there were no roast dinners available as they had run out, no mashed or roast potato's, no cauliflour cheese and no signature beef burgers. Given the pub actively promotes its sunday lunches and was one of the priorities for our choice of venue, it was disappointing (and poor planning on the part of the pub) to be told there were only 4 or 5 items on the menu we could only have with either chips or fries. We would have gone elsewhere but for the fact it was sunday, 8pm and we were hungry after our day out. We ordered some chicken burgers, a pie and fish and chips. The fish and chips were terrible - the batter was overdone outside, soggy under the top layer and the fish dry - it was as if it was overcooked or had been reheated and was served with rock hard peas Nobody even questioned why most of it was returned uneaten. The chicken burgers were OK but nothing special and I'm told the pie was alright as well. We didn't do puddings as the experience had put us off. The only bright spot was our waitress. Poorly organised, limited and expensive menu with poor quality food. Given the recommendation we had to book this place, we wouldn't choose to return. Sorry but a very poor customer experience.
Adventure68368188067 . 2024-06-24
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On Sunday five of us arrived with 2 dogs for a meal. One of our group was dairy free and intolerant of other allergens. Meaks (Sophie) was looking after us and couldn't have been more helpful. We all enjoyed our meals (and puddings) our interaction with Sophie was lovely. Once again the Cheshire Cat fulfilled our expectations!!
Brenda H . 2024-05-02
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While on a barge holiday we stopped for an evening meal. The roast dinner was excellent- just the right size and very tasty. Allergies were very well catered for.
518susanned . 2024-05-01
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There are five of us that usually meet up at the Cheshire cat every four weeks or so and that is because the service, the food and the staff are excellent… and today was no different different. We were served by a most excellent young man called Tom and he was very attentive and took great care of us…. thank you Tom, you do the Cheshire cat a great service and of course, our great waitress friend Sophia 😊
Annette L . 2024-04-30
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We used to love this restaurant, it is local to us and on our dog walking route but honestly the service at managerial level that we have experienced during our last few visits have been terrible. We walked to the cat for breakfast on Sunday. Breakfast is served until 11am and we walked through the door directly to the bar at 11am. The male manager bluntly told my husband without making any eye contact we could no longer order even though food was coming out of the kitchen and it was 11.01am. My husband asked if we could then order something else to which he was barked at that the kitchen was closed, again with no empathy, smile or eye contact. What the cat is now missing is customer service and a managerial team who are prepared to go above and beyond. We would have understood that the kitchen was no longer taking orders for anything at 11am if it had been delivered in a more friendly manner. This is not the first time we have had rude encounters with the male management and its such a shame because the place used to be so lovely and friendly. On a plus note we carried on our walk and found another little cafe in the centre of christleton that we didnt know existed that was serving tea and toast so we will be going there on our Sunday walks from now on!!
Joannes12345 . 2024-04-29
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Welcoming atmosphere, Fantastic roast dinner, so tasty! Cooked perfectly. Delicious cocktail / mocktails. On arrival was greeted straight away. Friendly helpful staff. Compliment to Katie for excellent customer service.
lcrn9 . 2024-04-21
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Bit of a mixed bag. Starters were lovely and service was fine but really didn’t enjoy the Sunday roast. The pork was all fat and the beef was really rare, which my little girl couldn’t eat - there is ideally an option on the children’s menu. The potatoes were not great but the veg was plentiful, I imagine if you went for the main menu it would be good but I personally wouldn’t go again for a roast.
Amanda B . 2024-04-07
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Had a lovely meal and catch up with Sue . Sea Bass gorgeous and Sue enjoyed the fish cakes. Saskia served us , she was very attentive even though it was extremely busy. All in all a great evening , friendly staff good food .
Daydream29391907119 . 2024-04-01
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Really good sunday roast. Hot and tasty with pink beef and really good veg. Roast pots not best so not given 5/5. Puddings good. Service friendly and efficient. Will be back.
260932 . 2024-03-23
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Food was faultless , delicious, beautifully presented . The staff let this lovely place down . Waitresses don’t engage or smile , not welcoming or inviting . Makes such a difference to a customer !! The food was outstanding . The service needs to raise its game though .
Loracfi . 2024-03-16
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Went today for Mother’s Day brunch with bubbles. Food was very nice. Had tea/coffee with breakfast. No mention of the bubbles. Ate the breakfast which was very nice but sat for quite a while after with no sign of bubbles. Eventually my son went and asked and waited another 10 minutes until bubbles arrived. This seemed to be the case with surrounding tables who saw us but had to ask. A bit disappointing as my son booked this for a Mother’s day treat with bubbles, we would have preferred the bubbles with our breakfast or at least to be asked when we wanted it.
Voyager47955292438 . 2024-03-10
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Very disappointed to be told that most of the better starters were sold out by 6:30pm. If you are going to have a set menu, PLEASE make sure you order enough ingredients to cover all eventualities. It's not rocket science! Hopeful that the rest of the meal will make up for the initial disappointment. 🤞
898glynw . 2024-03-10
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Came today for an early Mother’s Day meal. Menu had a good choice Staff polite. Food was nice. Pre booked and downloaded discount code but Could not use it as not booked over 24 hours( it was about 20 hours- definitely the day before Also service charge automatically added ( I do tip when I feel the staff deserve it and I leave it on the plate so hopefully the staff who served us gets it.) Disappointed
Flyer44273261350 . 2024-03-09
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Good value with a tasty sea basd in the evening. Breakfast, aka brunch, was also well prepared but strangely was not a standard cooked breakfast, a la carte rather than inclusive. There was no toast & marmalade / jam on offer. It is an almost world first in our experience. The waiter on breakfast was charmless & not a good advert. The rest of the young staff were friendly but lacked a leader. Check inwas completed twice, once on line as requested, secondly at the hotel. IT seemed to be a problem. It certainly was for our evening meal. It took a good 5 minutes for staff to sort out ee had booked a table. Also, a minor point, we had to pay separately, despite staying overnight. Our room was small, but adequate for one night, though lacking an easy chairt. A complimentary bottle of water would have been a nice touch.
62rogerp . 2024-02-17
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It is in a nice location between the Shropshire Union Canal and the A41, with good views of the Welsh Hills and adequate parking. It is in a large old house, with a lot of indoor and outdoor places to eat. The indoor seating is in a series of very nicely decorated rooms. There is a wide selection of food and drink to suit all tastes, including children’ menus. The staff were friendly, helpful and efficient, and the food was delicious.
Mike B . 2024-02-07
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My wife & I dined at this very nice, warm, friendly pub & guest house. We took our 2 dogs (who'd already had their tea) as this pub is very dog friendly! We'd earlier booked a table as if you have dogs it is advisable. Upon arrival we were shown to our table - after the staff had made a huge fuss of our dogs. We were given a bigger table due to the size of one of our dogs, & they were provided with a big bowl of fresh water. We ordered our food & drinks (table service) & our meals arrived in good time - freshly cooked & hot! We decided on desserts & they arrived in good time too. All in all a very nice pleasant visit to the Cheshire Cat. I would recommend a visit.
zebadie . 2024-01-29
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Two friends are elderly, and one is frail. I requested a "quiet" table and this was not a problem. The staff, despite being very busy, were all courteous and friendly. My husband and I chose the beef, venison and red wine pie. The pies were superb! The best we've ever had! The other three members of the party also thoroughly enjoyed their food too. Many thanks all round
Margaret S . 2023-12-21
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Have reviewed this pub / restaurant before I honestly only visit as my partner and her son love the place ?! . On a positive note when the food did arrive it was hot and tasty so no complaints to the kitchen . The ambience and atmosphere was lovely no complaints here . The service however is absolutely appalling after finishing a course the plates were not cleared which therefore had a knock on effect to our next course ?! Maybe the kitchen manager could ask can you check on table blah blah starters ?! Or a waitress could check k to see whether we had finished our starters ?! After waiting 20 mins for a waitress to clear out plates our main course arrived 30 mins later , again after finishing our main course after half hour wait I had to go to the bar and ask to see the dessert menu our plates were then cleared by one of the four waitresses chatting away with what looked liked the assistant manager . After finishing our desserts yes up again after a 20 minute wait can we have the bill please . I always tip on this occasion I could not purely on principle . Come on Cheshire Cat your food was lovely your service abysmal training training o and more training and enthusiasm or you will lose your customers .
Ribeye21 . 2023-12-17
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Lovely Christmasy atmosphere, the waitress was very polite and friendly and the foot was delicious 😋
Excursion17995846044 . 2023-12-15
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Table was reserved via an email for Birthday with a free bottle of presseco . Table was for 6 pm on a Sunday evening. There were items that were not available so the menu didn’t really have a lot of choice. Drinks were good food was ok. I had the Turkey and the gravy was served in a very small gravy boat and looked very watered down. When the bill came we were charged for 3 deserts we didn’t have, when we told the staff they said oh I remove them. No apology. Haven’t been here for a few months won’t be rushing back. The toilets are upstairs and the staircase walls badly need decorating. It’s a long walk. Make sure you check your bill for things added on. The pub is busy in the summer as it’s by a canal and people walking by. When we went on a Sunday in December was quiet lots of empty tables
Areyoufreeimfree . 2023-12-11
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I've stayed here three times now while in the area on business and everything is spot on. The rooms are clean and stylish with great beds and showers. The position by the canal is idyllic and peaceful as are the gardens and the pub itself is warm and friendly and serves a great breakfast. I'll be back.
bethanmairj2020 . 2023-11-25
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Dont normally post reviews but feel i have to regarding this visit. Arrived for a 6pm baking for 5 to celebrate a 16th birthday. Positive, the staff, despite the venues failings in kitchen management, were very good. Negatives, well where do we start, the menu, at 6pm on a Saturday evening, was decimated with items not available, no fuss and chips, no pies, no pizzas at all and we took the last Mac and Cheese, reluctantly we might add as our original choices were not available. Meal took some 50 minutes to get to our table and were just adequate in quality. It was obvious, in my humble opinion, there were "issues" with kitchen and general supplies into the kitchen. Acceptable in certain and rare circumstances but not early evening on a Saturday. Thoughts go out to those customers who followed us in to eat, their choices were diminishing by the minute. Stairs leading to toilets were grubby, walls and doors stained and marked, toilets very tired indeed, little investment needed I would venture to suggest. We ate, we paid, and we left and will not return in a hurry, if at all. Very poor experience.
margy h . 2023-11-19
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When we arrived we were shown to our table not too busy ordered drinks then viewed the menu decided what we all wanted food came and looked nice The waitress didn’t ask if we wanted any water for the table ( but suppose we could of asked ) didn’t come back during any time to ask if the food was to our liking or if we wanted any more to drink When I came to eat the rest of my wrap it was so soggy that it fell apart and the bottom of burger buns were soggy to We then ordered mini dessert and hot drinks the drinks came we drank them still waiting for the desserts they eventually arrived Asked for the bill not asked if it was card or cash so we waited but eventually went to pay at the bar where three members of staff were chatting Disappointed is the word I’m looking for not on my radar to go again anytime soon
Carole H . 2023-10-29
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Terrible experience. This place sets hospitality back to the dark ages with the staffs attitude to customers. We turned up at 7.50pm on 22nd October only to be told "We have been busy all day and can't be bothered to serve you." That is effectively what they said to us even though there were other people around studying the menu and getting ready to order. Appalling customer service and frankly, the staff don't deserve to have jobs. I understand they all want to go home early but openly expressing that customers are too much trouble only leads to disaster for a business. Hope management reads this review. Wonder how much they will care if they do? PS. And I'm not interested in any excuses re: Sunday's / Co-vid or any other nonsense. You are a restaurant purporting to serve food to customers.
H4766FZnigelw . 2023-10-24
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We went here on a Sunday evening. Its a very attractive building and the staff were pleasant and efficient. There were lots of families and dogs as well as couples like ourselves. We both had the belly pork, with veg, yorkshire puds and gravy. All was really delicious. We then had coffee and mine creme brulees, also delicious. Reasonably priced and overall very pleasant and we would happily return.
SusanCater_17 . 2023-10-23
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Booked for Sunday lunch at The Cheshire Cat last minute due to a change in our plans. Slightly nervous as it's owned by Vintage Inns and reviews on tripadvisor are variable but it was the location we needed so decided to take a chance. What a great decision! Decor is lovely, staff were very welcoming and Sunday lunch was delicious. We all had roasts, the beef, the turkey and the trios of pork, turkey and beef and everything was well cooked and very tasty. Followed by a lovely walk along the canal right next to it. Having found it by chance we will definitely be back.
Louise E . 2023-10-22
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Lovely setting and our server Laura was brilliant, very attentive and pleasant and nothing was too much trouble, Food was a good small selection but all cooked and presented well for good pub food. An honest place that is what it is and good value for money
V9953YJstuartl . 2023-10-21
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Not a fan of branded pub / restaurants however was pleasantly surprised after last Sundays fiasco to the Hare in Farndon . Service very efficient ambiance lovely food better than expected myself and partner both enjoyed a hot roast turkey dinner with all the trimmings , my son enjoyed the sea bass dish and the youngest enjoyed his sausage and chips ! . I would recommend this place for a roast dinner and will be returning .
Ribeye21 . 2023-10-15
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Very good light lunch. Excellent service. So much so that we have booked a Christmas lunch there. Can I commend Laura for her friendly service.
Dotty47 . 2023-09-29
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We popped into the Cheshire Cat for an early dinner. The decor is inviting with a cosy ‘country pub’ vibe. The menu is varied .. certainly something for everyone and we really enjoyed our food. The staff were friendly and attentive. We will definitely eat here again and have since dropped in for a drink in the bar which was lovely and relaxing too.
Julie P . 2023-09-27
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Haven't been for a while but it was great years ago! The outside bench we sat was unsafe and my partner nearly nearly fell off. The wood was rotten! Drinks - Great Food - Why does a restaurant put salad on a warm plate? Deep fried starters, no major taste. Generally poor, pudding came within a minute of ordering. Would not return!
Highflyer28_12 . 2023-09-07
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A lot of the out side furniture is of poor quality, quite a few are rotten, and only a few umbrellas even so it was really sunny. To ad to the woes a lot of it is not very comfortable. Could be a very nice...
Bill S . 2023-09-05
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Reserved a table for a family lunch - beautiful day so sat out in the sun. Was explained no table service outside nor running tabs due to people previously walking away without paying - understand this, however this simply does not work with a set...
emilyratingtrips . 2023-09-04
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Food and menue choices are excellent but slow greeting and table service from inexperienced staff. Not up to usual standards.
Sixty2 . 2023-09-01
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Visited today for lunch and was very disappointed with the whole experience we have been in the past and had a lovely time On arrival, there appeared to be confusion about the location of the booked table, once eventually seated our drinks order was taken...
Steph R . 2023-08-30
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12 of us had a family celebration for my son’s 50th birthday and the Cheshire Cat did us proud. The food, as always, was excellent and served quickly. We were served by Anais and Chloe who looked after us super efficiently and I cannot praise...
madcatliz . 2023-08-28
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We were served by a girl called Layla and she was so lovely and very helpful! The Sunday roast was amazing. The pudding was a honey pot that me and my friend shared and looks as good as it tastes! Incredible food and incredible service.
Ashleigh H . 2023-08-27
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The pub has a lot of character and is very welcoming. When we visited on Wednesday evening it was quite busy with several tables occupied by families. We were given menus and left to decide what we wanted, and after twenty minutes we were able...
philb92 . 2023-08-24
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The place seemed friendly and inviting, staff were friendly on arrival. Ordered drinks and food at the bar, starters arrived in a timely manner, once eaten we moved the plates to the side and continued with our drinks and chat, around 20 mins passed before...
michael l . 2023-08-24
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We had a lovely welcome and were shown to a delightful room full of character. Our dogs were given treats and water. Anais made us very welcome and we settled down to enjoy lunch. We had a delicious roast sirloin- gravy unctuous 😋 Desserts were...
Sherpa175100 . 2023-08-20
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We stumbled on the Cheshire Cat by accident looking for somewhere to eat and it was a very happy accident! The pub was lovely, very cosy with a warm welcome and friendly staff. The food was just delicious; freshly made and cooked beautifully. The We...
lisaxdx2072 . 2023-08-19
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We hadn't booked but a table was found for us in a nice location. The waitress was friendly and attentive . The food was nice but it did take quite a time to arrive. However, the pub was busy, so sort of expected. It would...
nessief . 2023-08-15
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this pub was a great hit for me and my family. We were welcomed quickly and efficiently by Saskia who was friendly the whole way through our Service😊food was lovely! Will definitely return 👍🏻
Voyager53439427570 . 2023-08-09
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The bed was comfortable and nice enough breakfast. The room was a little tired in places and could do with a fresh coat of paint but generally nice.
A6964RJscotth . 2023-08-04
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Had the most beautiful meal here tonight. Service was great. Food was fantastic. Highly recommend. The menu has great variety and price is good too.
Rachelmakepeace . 2023-08-04
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Amazing staff, i have a food allergy, when we ordered I was asked if any allergies, told the lady serving us that I did, she went to the chef then came back to say that one of my food items were coked in the same...
TracyKillip . 2023-08-02
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We visited (having booked a table) at 19:30 on Sunday. All the roasts were finished, there were no pies, and some of the desserts were also missing. Very disappointing.
barneaj . 2023-08-01
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Our hotel receptionist recommended this restaurant. We arrived at 7pm & ordered the Sunday roast beef but were told it had finished. My husband ordered the beef burger but was told none left so he ordered the pie (as his 3rd choice) and I ordered...
Lorraine C . 2023-07-30
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My meal Lasagna was burnt! Chef said it’s normal to serve that’s how it’s usually served! 😱 The manager said - you have ordered another meal - great Wasn’t really interested. The overall service was very poor!
Sylvia S . 2023-07-27
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A lovely meal in a relaxed atmosphere. Staff very pleasant. Slightly disappointed that several dishes weren’t available, but it was later on a Sunday evening. Also, ridiculous online allergy guide which, as usual, doesn’t remove bread on a dish. So many perfectly GF options are...
CLMoo7 . 2023-07-26
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The bar staff needs a review! 😵💫 There where 5 staff chatting with each other at the bar and ignoring customers. 😱 It's a pub, non of them would take a drinks order 😕 the lazy bunch left everything to a very young member of...
B7792UPdenisep . 2023-07-24
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Have visited a few times before and as usual up to an outstanding service of food and welcome Today we had a gathering of friends together for a light bite and drinks This venue is superb and a brilliant place for all occasions. Whatever your...
ChesterUkCarol56 . 2023-07-17
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Nice looking pub , with attractive beer garden but food no better than a Table Table or Brewers Fayre but much more expensive.
CAMERON H . 2023-07-16
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I was visiting friends in Chester over the weekend, and we had dinner at the Cheshire Cat on Sat night. Beautiful setting by the canal. I haven’t been there for a long time, and always loved the setting. The food was absolutely lovely, with a...
sonya s . 2023-07-04
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Tried to order 3 starters & 3 mains, only to be told, “sorry, no scallops or prawns available tonight, also no fish, no chicken & no pies”. This was a Saturday night at 7.30pm. A well organised, well MANAGED pub should not be this short...
Lil B . 2023-06-17
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We had a lovely lunch during a Thursday afternoon ordering at about 4:30pm. The duck and orange parfait starter was very filling. The rump steak was very tender. The Spicy Pepperoni Pizza was fine. The Black Sheep beer and cider were at an ideal temperature...
H4382CPwilliamm . 2023-06-12
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We can thoroughly recommend the Cheshire Cat pub! We are travelling around on a narrowboat and stayed at Christleton instead on travelling through half a dozen locks to get into Chester. We scored a berth right outside the Cheshire Cat and had a couple of...
Robotiff . 2023-06-12
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Having booked a table, easily and efficiently on line we went for our meal. The pub itself was pretty and relaxing atmosphere but the table was sticky and not welcoming. When ordering I was asked for a table number and staff seemed shocked we didn’t...
NaylorSir . 2023-06-06
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3 meals were not completely available. Broccoli and cabbage were so undercooked I could have done with a chainsaw to cut them! Chicken pie was ok but mash potato was lukewarm. One gammon meal was returned as it was overcooked and inedible. Altogether disappointing experience.
Blues H . 2023-06-02
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Great service . Warm welcome when we arrived. The staff were all cheerful and nothing was too much trouble . Food tasty and hot
Daydream29391907119 . 2023-05-24
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We had been to the Zoo and decided to go to The Cheshire Cat for some food before going back home. We ordered drink and food. Fish chips and fish sandwich. After 35 minutes we were still waiting for food. The table next to us...
callingcharlie . 2023-05-20
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This is my local and for the last 18 months their food has been outstanding. With a menu change and apparently a new cook, this is no longer the case. I ordered the £18.95 sirloin steak medium rare. I received a minute steak as thick...
Matthew P . 2023-05-06
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The food was ordinary in a good way! Predictable, but not outstanding. Chicken Caesar Salad, with a nothing special dressing, with dry chicken breast, Pasta dish very ordinary, nice but ordinary, seafood dish x2 were 'Delicious!'. Staff were pleasant and friendly. The place was busy....
CdrMike . 2023-05-04
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We ordered two different pizzas and both were really tasty. The pudding was good too. Nice welcoming atmosphere and dog-friendly. Brilliant customer service .
Ms L . 2023-05-02
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Lovely food ! No problems with service :) beautiful garden :) Will be back :) Waitress was very patient with me trying to decide between curry and duck pizza - I end up having both 🤣🤣🤣( pizza to share with others 🐷🐷😜)
gabriela s . 2023-05-01
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My wife and I have had a lovely three day visit. We found the hotel to be spotlessly clean and the staff so helpful and friendly. Special thanks to Nicola and Elaine!
Hayley N . 2023-04-27
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The service in this place is horrendous. Staff are rude and ignore you. It is under staffed and I cannot express deeply enough how ignorant, unwelcoming and non customer centric the people who work there are. I’m the end we just left having stood around...
CERISR . 2023-04-23
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Visited as a family. It’s not my first visit here, and it won’t be my last. The Pub/restaurant is well located on the outskirts of Chester. The pub has its own good sized car park, and is very welcoming on arrival, with welcome notice on...
On_the_move_2102 . 2023-04-14
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We went on a busy Easter Sunday. Saskia was absolutely brilliant with us. I've got gall stones so my diet is very limited but she did everything she could to accommodate. Most of our party where probably not the easiest to serve tbh but she...
Vuecrew . 2023-04-10
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came here for dinner with the hubby tonight and had a great experience thought i’d leave a review to let others know about the place, great food and service and in particular staff was really accommodating - our server was Saskia, really lovely, engaging and...
rachel s . 2023-04-09
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A party of five of us had a very enjoyable meal at The Cheshire Cat last Tuesday. It is a lovely country pub/restaurant with a fair amount of overnight accommodation if required. We got the impression that it is an old building that has been...
H4382CPwilliamm . 2023-04-07
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Food was good, service a little slow. We paid our 10% tip by card which somehow worked out to be just under 20% even though the 10% button was pressed. Staff said it must be a problem with the new machine. We had the impression...
stevebG8134XN . 2023-04-05
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A lovely place to eat with comfortable surroundings. Our waitress Charlotte couldn’t do enough for us. I had the sea bass which was cooked to perfection. The food was tasty and hot too. Thank you for a lovely couple of visits, we will return when...
Joanne B . 2023-04-04
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Excellent Sunday lunch . Reasonably priced . Girls who served us were happy and helpful. Will definitely be visiting again
Traveler19289593086 . 2023-04-02
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We enjoyed an excellent meal whilst visiting Chester. The food was beautifully cooked and well presented. Lovely waiting staff who could not have been more helpful and pleasant.
rosie1959 . 2023-03-27
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Staff were rude, was told last orders was 11pm...by 10.30 staff had their coats on waiting for us to leave.Not a nice atmosphere and food was awful!
helenlT743EK . 2023-03-18
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We called in last night (saturday 19th) as soon as we arrived we were made to feel very welcome,all the staff were very freindly and helpfull, the food was 1st class ,and 1st class service, many thanks to you all we will be comming back.
Jon T . 2023-03-08
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Visited on a Friday evening with friends. The service was good and meals all very nice . What let the evening down was how cold it was no heating in the room we were in. This really is not good enough when you go out...
Jamiejoops23 . 2023-03-08
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The beer was OK Cheshire Cat The food was OK Soup, Fish and Chips The service from the Bar / Waiting staff Poor - In fact beyond Poor There where 4 working the bar eating area - With only 1 actualy working trying to do...
BodieDoyle2002 . 2023-02-21
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We have visited the Cheshire Cat restaurant for the first time in around a year . This restaurant has always held a special Place in Our hearts as it is where as a couple we first started eating out together . We have even stayed...
karenbM866NL . 2023-02-18
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Elaine And Nicola were looking after us and nothing was too much trouble as usual . Made our day lovely . Food was great we had tapas .
B1047DAjulies . 2023-02-08
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Stayed in room 11 the annex on the canal. Fab rooms, awesome shower and easy check in process. 5 stars .
DavidC12762 . 2023-02-07
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Went as a table as 10 tonight and service was very poor! It was quiet and service was really slow. With two young babies we were in for 3 hours for 3 courses. Service charge £30 which is ridiculous as we spent £321 with them...
bexe2022 . 2023-02-04
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We hadn't been for quite a while but, and I guess this is the same elsewhere too, portion size's are very small, I suspect it's about cutting costs. I ordered the Crispy Camembert Bites which was a starter, which were very small with the tiniest...
Pollie1 . 2023-01-30
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Terrible host. We got put on a terrible table, asked to move then got put on another. Waited 15 mi uses to get served or even spoken to. We walked out in the end, bad atmosphere in there. Never walked out of a restaurant before....
Ben D . 2023-01-29
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A lovely looking pub/hotel for a Christmas group meet up. Sadly the food let them down. My Turkey pie was very nice but the vegetables were dreadful and completely tasteless. I mentioned this to the waiter. Several others in the group also thought their meals...
DavidD822 . 2022-12-22
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1179 Opinions
Seemed understaffed throughout our visit, not sure what was going on, but our waiter Matt handled every table with ease and made our experience not just enjoyable but unforgettable. Had a good laugh and everything was clean. Food was also delicious - pizza was huge (and very reasonably priced), sea bass cooked well too. Our only regret was that we were too full for desserts. Can’t wait to return - but we do hope they sort out the staffing issue to take the pressure off!
1328 Opinions
Nice atmosphere where you can share your voice singing your favourite songs. Sad my friend left to Scotland
292 Opinions
Got to say that this is the first time we've been in the Penny Black for several years and so we decided to call in for breakfast. Table spotless, service at bar excellent, delivery of food excellent. Breakfast consisted of bacon, sausage, hash browns, egg, beans and toast. Everything was very well cooked and tasty, the egg also had a lovely soft yolk. Also added black pudding which again was perfectly cooked. Unlimited freshly ground choice of coffee's topped off a most enjoyable breakfast.
518 Opinions
Excellent breakfast -But that’s about as good as it gets. Random closing times. Miserable staff the draught larger is not up to standard. Not sure what this pub is trying to be.
1042 Opinions
Unfortunately it's a bit of a dump. Overpriced and poor quality. Urinal smells very strongly throughout the establishment.