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4.3

Based on 2.105 opinions finded in 5 websites

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Nº 654 in 1307 in Shropshire

Nº 161 of 350 British in Shropshire

CUSTOMERS TALK ABOUT DISHES WITH..fishcookedchickenlambporksteakpuddingsaladeggduckroastcrabchocolatepotatoescheesebeautiful

comment_iconOpinions

Top-notch nosh! I’ve had good meals, but tonight’s experience was up there with the best. The beef Wellington was superb. My wife had the duck and was hugely impressed. Highly recommended!

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Chris T . 2024-10-29

MORE AT TripAdvisor

Good food, well cooked and presented. Came with friends after a day at the races and no one was disappointed. I had the pork loin in black pudding and Parma ham. My only remark would be that the black pudding was quite mild and the treacle tart not very treacly. Lovely views of the river.

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John B . 2024-10-13

MORE AT TripAdvisor

The barmaid needs to learn some customer service she was rude it was very uncomfortable & unprofessional my husband is hard of hearing & she took pleasure in belittling him at the bar

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Karen C . 2024-10-13

MORE AT TripAdvisor

Always a lovely experience- great location, nice staff and service. Easy to park, good drinks selection.

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Guy . 2024-10-13

MORE AT OpenTable

Absolutely gorgeous roast dinner with seasonal veg.

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Rebecca . 2024-10-13

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Outstanding experience. Superb location with amazing views. The food is out of this world, absolutely Devine. And the staff were incredibly friendly and nothing was too much trouble. By far, one of the nicest restaurants we’ve been to this year.

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Justine . 2024-10-12

MORE AT TripAdvisor

Totally enjoyed a beautiful meal of starters and mains and they were delicious Staff attentive but not intrusive service was excellent A lovely evening we will definitely return

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Ann . 2024-10-10

MORE AT OpenTable

I spent two nights there with breakfast and evening meal on both days. The food and service were excellent with generous portion sizes. Lovely surroundings by the river, will return

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Anne . 2024-10-08

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Nice meal and lovely staff. Food was very rich/filling and would have liked some lighter options. The restaurant is very nicely decorated but feels a little clinical rather than cosy.

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Jill . 2024-10-07

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Lovely meal but I did miss having some greens on my plate. We were served only root vegetables, swead, turnips and potatoes 🥲

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Kathryn . 2024-10-06

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I found the Charlton arms in the Michelin guide. Don’t think it should be there. Starter was ok my roast dinner was not up to much. The beef was tough and the veg was basic

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janet . 2024-09-29

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A lovely waitress called Jules attended us. She was polite, efficient and cheerful. Food was lovely, we have been many times and we always enjoy the food.

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Michael . 2024-09-29

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Sunday lunch was very good. Fish soup starter and beef main course were excellent. The beef was especially good and served rare, as requested. Service was efficient and friendly.

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Mary . 2024-09-29

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Everything was perfect the food and the staff were excellent.It was our first visit and well worth the one hours journey by car to get there. We spent the rest of the day in Ludlow and the weather was dry and sunny after the storms of the day before.

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Ann . 2024-09-27

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Lamb cutlets were superb, really recommend Lovely evening spent at the Charlton Arms , staff , service and food brilliant. Thank you

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Barbara . 2024-09-27

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Lovely place for lunch just over the river from Ludlow. Super food and very attentive staff make it spot on.

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Chris . 2024-09-25

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This place has amazing views of the river and I was really looking forward to my birthday lunch unfortunately it was a complete let down I ordered the sirloin steak which was cooked perfectly however it is served with such a huge slab of Cafe de Paris butter (literally the size of the steak) that as it melted my plate and steak turned into a bright orange oil slick and eating it was like eating a slimy eel as each bite made my mouth so oily!!! I had nowhere to tip my chips out of the metal Container or they would have been soggy and inedible so I couldn’t eat them either as they were hotter than the sun inside and not actually that nice anyway I can make better at home!!! My partner had the burger and the bun at the bottom was so soggy he had to eat it with a knife and fork as he couldn’t pick it up!!! I’ve given it 2 stars as they served a lovely Prosecco and a decent sticky toffee pudding although the 1 mouthful serving of ice cream wasn’t even worth putting on top!!! Definitely will not be returning it was a complete disappointment

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claire16986 . 2024-09-23

MORE AT TripAdvisor

Lovely as usual. Food is super and the views are great.

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Rebecca . 2024-09-21

MORE AT OpenTable

Delightful dinner and dining experience - the lamb was superb

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Dennis . 2024-09-19

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Excellent service, fantastic venue by the river Teme and very good food. A few more options on the lunch menu would be good.

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Paul . 2024-09-19

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The service was very attentive without being fussy and the flavours in the food were outstanding. I would definitely recommend this restaurant if you want somewhere a bit special.

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Linda . 2024-09-16

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Our room was fabulous, large comfy bed, separate lounge and balcony overlooking the river. (Room 11). The staff were lovely. Good choice of menu for dinner and breakfast. We would definitely stay here again and highly recommend it to others

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Pam . 2024-09-16

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An outstanding Sunday lunch. Quality local ingredients cooked well. Superb hospitality and service from beginning to end.

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JamesW . 2024-09-15

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Great friendly service in a lovely location with good quality food.

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Ian . 2024-09-15

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Excellent meal and service. Very friendly and attentive.Would highly recommend.

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Hywel . 2024-09-14

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Good food, excellent service and a table overlooking the river. A really nice evening

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Ross . 2024-09-14

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Lovely lunch. Great menu served by friendly staff. Definitely would go back.

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Becca . 2024-09-12

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The butter was too rich for the steak was and the chips from the freezer. Other than that we had a table with a view and the service was excellent. Value for money so so.

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John . 2024-09-11

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Fantastic food with great service (with a smile and consideration). Well deserving of its reputation as a a relaxed place with excellent cookery.

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Chris . 2024-09-10

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Would have marked it 5/5 if there had been more pork in the wellington. Other than that, a faultless experience. Would definitely go there again.

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Malcolm . 2024-09-09

MORE AT OpenTable

Lovely as always - the Charlton Arms never disappoints. I had the scotch egg and bahji - both delicious and then the lamb. All perfectly cooked. Thanks so much The staff are really knowledgeable, attentive and so lovely. We will definitely be back again!

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Christina . 2024-09-09

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Wonderful food lovely staff and good value for money

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Jill . 2024-09-08

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A very nice Sunday roast dinner, served in a lovely river view space. Portions were very generous. The young staff very friendly and helpful.

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Anthony . 2024-09-08

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We come to Ludlow quite often & Always try to eat at Charlton arms the food is excellent staff so friendly & accommdating which they were closer to home.

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Teresa . 2024-09-08

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Fabulous food in a beautiful riverside location. Staff were very friendly and efficient.

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Philip . 2024-09-07

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Good food and service at a reasonable cost in a lovely location.

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Derek . 2024-09-06

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The food was fantastic. The place is beautifully furnished. The staff were excellent.

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Amanda . 2024-09-03

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Nice food. Friendly staff. Regretted not asking for a window table when we booked. Obviously returning customers know that these are the best tables. We thought the food was a bit on the expensive side for the chef’s specials.

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Helen . 2024-09-03

MORE AT OpenTable

Lovely location, delicious starters and decent roasts (we visited on a su day afternoon). The team that looked after us were lovely too

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Jenny . 2024-09-01

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Even though it was a rainy grey day, so couldn’t go out onto the terrace but lovely building, great views from huge glass windows. Staff totally on point, swift, polite, knowledgeable and friendly. Food was really delicious. Large portions. Piping hot. Definitely recommend.

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Wendy . 2024-09-01

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Probably one of the best restaurants in Shropshire. High quality service and food, with a view.

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A . 2024-09-01

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Excellent service, wonderful food and with a good choice. My wife is coeliac and requires gluten free food. It is a medical condition so eating out is difficult. The Charlton Arms managed this issue with a great deal of care. We were reassured by their approach and professional attention to detail. We had a wonderful evening out and have no hesitation in recommending the restaurant. We will definitely return when next in the area. Thank you for a most enjoyable evening. Booking a table is recommended.

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DaibachLondon . 2024-08-31

MORE AT TripAdvisor

Would be good to have fresh fruit and pastries at breakfast

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Frank . 2024-08-29

MORE AT OpenTable

Good food and service in a nice venue. Parking was not easy.

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Frank . 2024-08-29

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Hadn't booked, but they were able to accommodate our group of 4 albeit with a half-hour wait. A seat in the comfy lounge and a drink soon passed the time before we were shown to our table in the conservatory overlooking the fast flowing River Teme. Orders taken promptly and politely and it wasn't long before the food appeared. Large portions of fish and chips, a delightful crab salad and a park escalope. Not fine dining, but good well presented and well prepared food accompanied by a carafe of wine. All reasonably priced. Car park has limited space and can quickly become cramped. Will return.

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Mark B . 2024-08-28

MORE AT TripAdvisor

The food was spectacular but it is hard to tell what is better, looking at the amazing town and river or the food itself! Everyone was so nice and helpful. The hotel room was enormous, well appointed and luxurious. I hope I can came back and spend more time.

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ilene . 2024-08-26

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Really lovely food.I felt the staff were tired and everything was a bit of an effort. We were celebrating my son's GCSE results and I had flagged this but nothing was done to make a fuss of him and congratulate him on his achievements. That would have been a really lovely gesture.

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Gaynor . 2024-08-26

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Lovely food, I was just disappointed that having stated we were away celebrating our wedding anniversary that they sat us next to a wall and seemed to have some kiddies crèche going on in half the bar area. We could have sat by a window but they gave it to another couple who were dogless and could have easily been seated in the restaurant which having a dog wasn’t an option for us.

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Angela . 2024-08-25

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I’m not quite sure why this appears in the Michelin guide, as we felt this was upper end pub food. Very attentive friendly service, but for being a limited menu, the food felt mass produced, I had the steak which was cooked exactly the way I asked and reasonable quality, but our other dishes were bland. The one thing that saved our meal was the local cheese at the end, very good quality and great to share. The wine list is good too. Sorry we only scored you 3 out of 5, but we felt the food would have been more inventive. PS beautiful setting at dusk

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Alex B . 2024-08-24

MORE AT TripAdvisor

Happy to recommend. We were party of 5, highlights were the Cheese souffle and Crab/Taramsalata starters and the lamb rack main which were outstanding. Decent varied wine list, the HPA beer and the Westons Cider at the bar were also really good. Good service, nice table with river view. Overall a very pleasant evening.

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Richard . 2024-08-24

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Chicken Kiev was not on the menu so my wife had the dressed crab, which she said tasted like it was out of a can. She complained, but nothing was offered or done. The menu included dessert martinis, but when I asked for two regular martinis I was told "we do not serve martinis". Sticky toffee pudding was not sticky, just a plain sponge with sauce. We have had much better elsewhere. Not worth the money.

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PAUL . 2024-08-24

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An excellent meal with excellent service. The staff were very patient in supporting a somewhat difficult elderly family member! Thank you

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Helen . 2024-08-21

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We are on holiday in the area and did a bit of research before booking, with plenty of positive comments steering us to give the restaurant a go. We were promptly shown to out table with a lovely view overlooking the river. The roast lamb was cooked to perfection, being pink and tender. The haddock came with minted peas and chunky chips which also went down well. The service was good and it was a relaxing evening as we were allowed to sit and enjoy our meal without being hurried out the door. This is clearly a popular restaurant and it is recommended you book in advance as people were being turned away as the restaurant was fully booked the night we visited and this was midweek.

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runningwild32 . 2024-08-20

MORE AT TripAdvisor

Lovely location overlooking the river & bridge, nice ambience, friendly staff, good menu and food. Overall a great meal and experience.

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Geoff . 2024-08-19

MORE AT OpenTable

Had a lovely evening, food was delicious, service was very good. And we could even take the dog which was a surprise. Would definitely recommend and go back when next in the area.

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Matthew . 2024-08-16

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Lovely food and attentive service. Everyone thoroughly enjoyed a very special meal.

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Elisabeth . 2024-08-15

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Very nice experience, location and views. Good food and wine. Negative : trip hazard at top of stairs to Terrace, saw three people trip.

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Rodney . 2024-08-12

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A fantastic experience in a beautiful setting and one we won’t forget in a hurry. Outstanding food, great service, unbelievable value: in a nutshell, the best meal out this family of four has ever had.

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Mike . 2024-08-12

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We had high expectations but were disappointed by the standard. Main course crab salad for example came with a very notional uninteresting side salad. Service was friendly enough but rushed.

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Peter . 2024-08-12

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Superb evening by the window with late sunshine streaming through and sparkling on the river. Three people, testing different dishes, and not a complaint among us. The asparagus tortelloni needs a special mention, as it was divine. Very accommodating service, good wine, great ambience (bar one large noisy group). It will be a memorable birthday for my friend.

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Marina Drew . 2024-08-12

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Lovely food & the best hospitality for a long time! We had the crab & roast beef, not the cheapest but it was delicious. Perfectly cooked. Will definitely be back

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. 2024-08-11

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We visited the Charlton Arms for dinner on a Sunday evening. The place light and airy and the restaurant split into a couple of areas. There are two roast options and some pub classic menu choices available. We had the Roast Beef and the Asparagus & Lemon Tortelloni. Both dishes were perfectly cooked and the roast beef very tender. There is also a roof terrace which is open air and had a perfect view looking up at the town and river. As it was a warm evening the dining room Was quite warm. it would have been nice to have the opportunity to eat outside or have some additional ventilation. Other than that, it was an excellent meal and the staff were really nice.

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PDC700 . 2024-08-11

MORE AT TripAdvisor

Great food, good service and lovely setting. We would recommend the Charlton Arms.

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Paul . 2024-08-11

MORE AT OpenTable

Fantastic food, fantastic service and fantastic prices; well done to everybody at the Charlton Arms. A really good experience!

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Susan . 2024-08-11

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We loved our experience eating here. Everything we ate was delicious - particular favourites were the asparagus tortelloni, pork Milanese, chocolate fondant and lemon meringue sorbet. Good service and great views of Ludlow and the river.

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Jon . 2024-08-10

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This was first time of staying at Charlton Arms and it was wonderful. Staff very welcoming, friendly helpful and professional. Room overlooking the river was beautiful, spacious very clean and quiet . Lots of additional touches to make stay very comfortable. Food was excellent and service very good . Car park right next to pub ideal and only about 10 min walk into Ludlow town . Would definitely recommend Charlton Arms and will be returning

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Pam . 2024-08-06

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Nice service. Nice to have a drink in the lounge area before dinner. Lovely view of the river from the restaurant. Food was great, except for the soggy skin on the cod 🤨. The gentleman who seemed to be running the restaurant was a little bit too bossy with the other staff. Recommend it though

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Megan . 2024-08-05

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First class service with first class food. Thoroughly recommended.

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Deborah . 2024-07-31

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As we were celebrating our anniversary we were determined to not allow what happened initially to spoil our day, but my low scares have to reflect our disappointment! I searched for a dog friendly restaurant and The Charlton Arms came up. In the Open Table link there was nowhere to opt for a dog friendly area so I wrote in the notes instead making it clear we were bringing our dog. I also sent a message on facebook messenger asking for confirmation that someone had noted we were bringing our dog ( I didn’t receive confirmation but I could see someone had read it! We arrived early so we’re happy to have a drink while our table was prepared. However, a rather sullen waitress came to tell us that as we had not mentioned when booking that we had a dog they had reserved us a table in the restaurant- which was NOT dog friendly. I pointed Ted out that I HAD and explained how, and also showed her my messenger message!!! Her response was quite flippant as she said well nobody read the notes!!!! At no time did anyone actually APOLOGISE for what was not my fault, but we were told there was a table on the terrace. Had it not been a gloriously sunny day the table they offered us would have been fine, but it was the only one without a sun parasol and when I asked if there was possibly a different one, the waitress ( a different one e) simply smiled and said ‘no’! Again, no ‘sorry’! Within a couple of minutes a couple vacated their table, which had a parasol so we were co fused! Another waiter came by and we asked him if we could move onto it and he said very politely, ‘yes of course. You can sit wherever you like’ I have no idea why the girls who showed us to our seat would not have been aware that a table was about to become vacant, and in fact another two, very quickly. The waiter who also then took our order, was very hospitable and treated us as the customers and was delightful. We would have given him a tip but his shift finished before we left! I’m awaiting reply to email

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NicolaW . 2024-07-28

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A fabulous Sunday lunch..definitely the best in Ludlow. Beautiful beef. The six of us all cleared our plates! Loved the Rioja, and our Martinis to finish off the meal went down extremely well. Service was outstanding. Thank you Gemma and other staff for making us so welcome. Looking forward to returning very soon.

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SueM . 2024-07-28

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A lovely hotel, great room with a Nespresso machine and air conditioning unit. Staff very friendly and helpful. Breakfast Sunday lunch very nice. Could not ask for more. Thank you.

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. 2024-07-28

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Despite booking well in advance and despite free tables we were seated overlooking the car park. We expected the better tables to be busy later on but they remained empty. The staff seemed rather uniterested and not very friendly which surprised us as Ludlow people in other places were extremely friendly. The wine was very expensive and the food is quite pricey but was good. I don’t think the experience quite lived up to our expectations, especially the view which could have been much nicer.

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. 2024-07-27

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Another fantastic meal, with outstanding table service.

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. 2024-07-26

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An excellent meal with a fabulous view. Lovely server, reasonable price. Had been a bit put off on arrival when bar staff served two pints of froth and didn't seem to understand why I was waiting, and still perplexed when I asked for them to be topped up once they'd settled. Combined with GB news running on the massive TV screen, it was an inauspicious start. A rather brusque Maitre d' just made us more unsettled. However, when taken to the restaurant things really improved - our table had full views of the river, interesting choices available on the menu, and the food was really good. We had a very pleasant and helpful server, and enjoyed the whole experience.

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. 2024-07-24

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Excellent meal and service in a great location, our table overlooking the river was perfect

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. 2024-07-21

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The Sunday lunch is a must! Great meal and good service overlooking the river.

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RayA . 2024-07-14

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We had a friend visiting from London and she loved everything about the evening. Great tasting food, stunning views, very friendly welcoming staff and warm atmosphere. We’ll definitely be coming back!

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. 2024-07-13

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Lovely place to eat with a beautiful view of the river Teme, staff are very attentive and great choice of food

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. 2024-07-11

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This is a beautiful place to eat with great atmosphere, wonderful views of the river, accommodating, well presented attentive staff and exquisitely prepared food. I ate two meals there and the choice of food was perfect and both meals were utterly delicious and made with high quality ingredients. I really could fault anything. Would highly recommend. It was busy on both midweek nights I ate there and I think that says a lot about how good it is.

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. 2024-07-09

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A beautiful setting with spectacular views over the river. Ducks below us and swallows above. Very nice atmosphere in this traditional pub and although the England game was on in the room next door, there wasn’t much noise at all. Great staff, delicious food and extremely good value.

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AngelaK . 2024-07-06

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Exceptional service by all the Team. Food was amazing.

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Twilight . 2024-07-06

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We really enjoyed our meal. Very friendly staff nice place

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SuziB . 2024-07-05

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Finding the Charlton Arms in the Michelin Guide, we expected good things but were underwhelmed at what was offered. I wanted a pre dinner drink but was rushed through to a table in a large dining room which had great views but lacked ambiance, and told that they would bring a drink to the table. I was then left for ten minutes without being asked what I wanted… the menu was different to the one posted at the door on the same day, and the vegetarian choices were limited. My dish was only just okay and excessively creamy. The staff were all lovely, and very friendly but lacked service finesse.

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NatalieG . 2024-07-04

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We were in Ludlow for a week & ate at the Charlton Arms twice. The food was excellent & the service second to none.

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. 2024-07-03

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Amazing amazing amazing!!! Lovely food, nice friendly staff great experience, we will be returning.

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DebbieJ . 2024-07-02

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Absolutely lovely meal couldn't fault it, crab risotto was fantastic

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. 2024-06-29

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Lovely place with nice views if you get allocated the right table, unfortunately we didn’t and we asked to be seated elsewhere. We were told all other tables were reserved, we ordered, ate our meal and paid the bill before anybody else came and took their reserved seats. Shame this happened as the service and the food was excellent, it would be a good idea for them to put a table plan on the booking form then there wouldn’t be any reason to complain. Lovely place would recommend with no hesitation just ask for a table with a view of the river

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. 2024-06-28

MORE AT OpenTable

Great meal at the Charlton Arms. Perfectly situated riverside in Ludlow. Service is attentive. Atmosphere is quiet comfortable elegance.

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KathyR . 2024-06-28

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The Charlton Arms is superbly situated on the Ludford Bridge, Ludlow. There is an open terrace above the dining room which offers splendid views of the adjacent River Teme. Our bedroom was on the second floor which was a pain as we are elderly and infirm. In hindsight I should have reserved an alternative bedroom. The bedroom was very comfortable, with good amenities and quality fittings. Excellent wines and beers. Efficient service. We thoroughly enjoyed our evening meal. High standard of cuisine. Adjacent large gravel surface car park but no disabled bay (s).My wife and I thoroughly enjoyed our overnight stay.

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KeithB . 2024-06-27

MORE AT OpenTable

remember views are always personal. but on a hot day with a spaniel we were well looked after. lovely seating with an open window and extra water for all. food was lovely: nothing left. it is becoming our regular treat . staff are very welcoming and make you feel comfortable. with good food ,what more do you want. nice to have the choice between the more formal restaurant area and the various lounge , terrace choices.

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. 2024-06-25

MORE AT OpenTable

Just brilliant - food really good, service excellent / lovely friendly lady and very efficient and aware without being over connected - a rare talent - sadly didn’t get her name.

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JeanC . 2024-06-25

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Its been a couple of years since our last visit. Ive never been able to get a table as its very busy! But they are now open Mondays and we took friends. We were delighted with the food, service and menu ! So glad to be able to get a table again !

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SharonC . 2024-06-24

MORE AT OpenTable

Disappointing, after reading reviews. Good location and excellent fish soup. Good service. But our main courses of roast beef and pork were very tired and swimming in indifferent gravy. The apple sauce seemed out of a tin. The atmosphere/ambience was very pubby and not a place for a special meal.

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Gourmet . 2024-06-23

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Super location with great views on the edge of Ludlow overlooking the river. Good gluten-free choice. Crab salad was outstanding. Service for dessert could have been a little quicker.

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ColinC . 2024-06-20

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A lovely meal in a lovely setting. Staff were efficient, helpful and friendly. We enjoyed the experience very much.

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. 2024-06-17

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The service and staff was very efficient and friendly

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KatieD . 2024-06-12

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Very nice gastropub on the river in Ludlow. Good service and food quality but I wasn’t blown away as I had thought I would be from reading other reviews. Would have to have another experience to validate, but it’s a nice place and definitely worth a try

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Plotinus . 2024-06-12

MORE AT OpenTable

Pleasant restaurant overlooking the river. Attentive service without being too much. Excellent menu to choose from. The lamb was superb. Extensive wine list to suit all pockets. Deserves its reputation as a Gastropub, but also functions well as a pub away from the restaurant area.

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. 2024-06-08

MORE AT OpenTable

Another excellent meal for 4 at the Charlton. Service attentive. A special pub.

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MatthewR . 2024-06-04

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This was my first visit to The Charlton Arms and I’m sure it won’t be the last! Lovely ambience (the stylish dining room has a glorious view of the river), a warm welcome, delicious food, good well-priced wine list. We took a friend with us and all liked it a lot.

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AndieH . 2024-06-03

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British
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They deliver from here under the name Feast Bao Buns and ‘n’ wings, I don’t need to say very much look at the photo my wings were black!