Based on 756 opinions finded in 2 websites
Based on 756 opinions finded in 2 websites
Nº 392 in 809 in Calderdale
Nº 69 of 133 British in Calderdale
Opinions
Probably the best pub food we have had ever ...service immaculate also...definitely will be going back .. we have booked again..The Fish & Chips are literally the best I have ever had ...
Road792700 . 2024-11-09
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Wasn't very busy. Staff could do with an injection of enthusiasm 🤣food was was OK. Was great it's dog friendly ❤️
Paul Glancy . 2024-11-05
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It's OK food good enjoy the many times I've had there
peter stead . 2024-10-30
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Friendly and we'll managed yard
Sean Kennedy . 2024-10-28
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Called in today after Ogden water walk with our cat nutmeg was found a table by the lovely waiting staff and enjoyed 2sunday roasts with puddings nutmeg will be back David and jools and nutmeg of course
Julia Dawn Higgins Neville . 2024-10-27
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Called in for drinks only after a walk around the nearby Ogden Water. Cracking pint of Boltmaker! I assume the Coors was alright as well as the Mrs drank it without moaning. We sat outside in the mostly covered seating area which is good but needs a sweep and general clean as it was rather acky. Food smelled decent and they serve curried cottage pie which sounds absolutely tip top. Child and dog friendly 💪🏻
Johnny Northerner . 2024-10-17
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Great place, fantastic seeing, beautiful scenery Delicious food and good beer. Highly recommended
Rob McKinnon . 2024-10-17
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This place wouldn't have been everyone's cup of tea. If you want plush, modern decor and impersonal service, then it's not for you. But this pub/restaurant is run along traditional lines. The decor is eclectic 1970s but that actually makes it cosier and puts you at ease. From my phone call to confirm my email booking to the warm and efficient welcome at the bar, to the service at the table, it was impeccable. Terence (owner) answered my phone call and sorted me out at 8.45 am on Saturday morning when he'd been up the night before running a birthday party till 3am. Fantastic! Now let me tell you about the food. There's an extensive menu if quality dishes at reasonable prices maybe £3 cheaper than a lot of pubs. We shared a chicken liver starter that was enough for two. I had fish pie, packed with a variety of succulent fish and topped with a cheesy potato topping with mangetout side dish. My husband had a burger and they replaced the normal chips with sweet potato fries for him. The beer was good and there was a super live band on. Lots of families with young children in there. A great place with heart ❤️
Jane Axell . 2024-09-29
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Service not as good today. Waitress skirt far too short, bum cheeks on show. Waitress usually brings the bill to the table spilt so we can all pay individually. Refused to come to the table today, we all had to go up to the bar one by one. When three members of staff had their food we noticed that a previous customer had spilt soup on the seat where the waitress was about to sit. Instead of wiping the seat, she got one of the cushions and placed it on top of the soup and sat on that????
Joanne Ward . 2024-09-29
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Felt very unwelcoming when walking in, so much infact that as the entire bar looked at us my wife asked if it was ok for us to order a drink? As we brought our dog we were told to sit in the dog area - even though a family ate in the main area with their dog - which was very cold and very dirty. It definitely gave off instant vibes that you could sit in the other area with your dog if they knew you. We asked for a food menu once we ordered a drink and were promptly told we couldn’t order for at least 30 minutes even though there was hardly anyone in the pub when we arrived so we didn’t bother looking after that. We took a mat in for our dog to lay on as though she doesn’t malt she does get cold, when leaving we picked the mat up and it was full of other dogs hair on the other side which means the floors aren’t kept clean and people are eating in that part (bare in mind this is around 1pm on a Sunday, hardly late into the evening). Entering via the back actually smells of sweat, the child seats were filthy (we had to ask for it to be cleaned) for our one year old and the whole place just feels cold, unwelcoming and dated. It’s funny because from the road, the front looks lovely but it gets progressively worse the further you get to the back of the pub (where you park). It doesn’t surprise me that no matter how busy Ogden Water was with walkers, that nobody was pulling in for a drink here afterwards.
Colin G . 2024-09-15
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This is the best Sunday roast we have had for many years, with top quality beef and plenty of freshly cooked vegetables. The pie of the day (meat and potato) was also delicious and packed full of steak and vegetables in a rich gravy, with a puff pastry top. It was absolutely lovely. It was also big - great for a healthy appetite. The choice of desserts was varied and were delightful. There are plenty of servers giving excellent and friendly service. With some gentle background music it has a relaxed atmosphere. It's dog friendly but also caters for the likes of us that don't have a dog and is segregated. Just ask for table in the segregated area. It has is a very good selection of ale and other drinks. There is an open fire which I would imagine is very welcoming on a cold winter's day. It is 2 minutes walk away from Ogden water which is a picturesque stroll, with or without the dog. All in all, great value and well worth a visit. We will be going back - with our family.
Peter M . 2024-09-15
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Been coming here for years and have never had a bad meal. Sunday lunch is stunning and the masala fish was beautiful and big portions. If you want home made freshly cooked then this is a must. Allister & Selina
Allister S . 2024-08-25
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Nice people, good food and great value for money, what more can you ask? Apparently I’ve not written enough! Highly recommendedM
Peter G . 2024-08-23
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The Food is outstanding Beer is great quality 👌 Friendly bar staff The atmosphere is friendly and welcoming Couldn't recommend the place enough
Jordan Freeman . 2024-08-22
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Visited for first time. Not been before because its a dog friendly pub. We choose not to go to places to eat where dogs are allowed(personal choice) we met family there because they have a dog and had travelled a long way to spend a few days in the area. Really nice place, lovely setting. Load of seating outside with fantastic views. Plenty of seating inside, not squashed in. Food was very very good, it has to be said. Good choice and large portions. Service very good. Very reasonable price. Definitely a place for dog lovers, just about everyone who passed us, made a fuss of family's dog. I think we will Visit again because of food and location, even though dog friendly not our first choice. But to be honest Plenty of room inside and out for it not to be a problem. Would definitely recommend a visit to anyone.
david lumb . 2024-08-12
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Good friendly family atmosphere
brenda hibrenda69@yahoo.co.uk . 2024-08-12
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Booked to be in the non doggy area. Put in the doggy area. Told when they are busy, they have to put us somewhere. If they had told me at time of booking, I wouldn’t have booked. Refused service at the bar, told its waitress service. We had already waited 15 mins. Waiting staff seemed very disjointed. Eventually ordered food n drinks. Starters mediocre. Waited 45 mins for mains.one of the party had ordered lamb, he was served beef. Facatia sandwich orders by 2. Both were soggy, and plastered with pepper paste. Never asked if we wanted anymore drinks, sauces, or if the food was ok.
Christine A . 2024-08-04
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Traditional country Inn, cask ales, food, nice outdoor area at the rear with plenty of seating. Doggy friendly room . Relaxed atmosphere. Eclectic untidy decor. Needs a bit of TLC.
graham horne . 2024-08-04
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Food is nice enough for an upper market pub. The service left a lot to be desired. I stood at a not very busy bar for 15 minutes before I got served. The bar staff also looked rather unhappy.
Cameron Maude . 2024-08-04
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Absolutely lovely pub, the food was absolutely lovely!! Presented like a posh restaurant and was so tasty! Will definitely be going back 😁
Becky Paisley . 2024-07-26
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The food here has been outstanding on every visit! From the diverse menu to the quality and presentation of the dishes, we have always been delighted and impressed! For the first few visits I kept selecting the same couple of dishes that I had enjoyed so much, but more recently I have started choosing different dishes and not one of them has disappointed! Highly recommend this pub! 🌟🌟🌟🌟🌟
Elaine Burraway . 2024-07-16
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Lovely beer garden plenty of seating perfect after a walk around Ogden reservoir
daniel mazurke . 2024-06-08
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A great pub ,food big portions and delicious. Friendly staff. A real gem. And Dogs welcome too 😎👍
Woody Chocks . 2024-05-15
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Great place.good food. Dog friendly. Whats not to love.
Lynne . 2024-05-11
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Lovely Sunday lunch. Value for money. The staff are exceptionally friendly. Can highly recommend, and will certainly return. Dog friendly.
Neil W . 2024-05-05
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Only been for lunch so far. Staff are brilliant, love the fact dogs can come in, cozy atmosphere and great food. A real good place to spend time, you will leave with a smile on your face.
Kel . 2024-04-30
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The food is very good ,the service is as bad as it gets ,staff require training most wander about or just stand about , been numerous times but this is probably the last
Paul Firth . 2024-04-14
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Highly recommend this good Yorkshire pub. The staff are super friendly and really pay attention to detail. Dog friendly and the food is outstanding. The owner is aware of people that are dieting but still want to go out for food.
Sharon Holt . 2024-04-11
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Food is excellent!! We had creamy mushrooms and crayfish with smoked salmon, as starters from their Sunday lunch menu. P.S They are a dog friendly pub
Gareth Pendlebury . 2024-04-06
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Had a walk around Ogden, then went here for lunch - we booked into the dog area. They were very welcoming with biscuits and water for the dogs. We ordered sandwiches for lunch, and doggy bowls for the 3 pooches. Food was very very good, tasty and fresh. We will defo be back and thank you for a lovely experience.
Hannah! . 2024-04-05
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Our club have been regular attendees for many years and last Wednesday, 27th March 2024 was no different. Home made soup and roll as a starter followed by a full roast beef with Yorkshire pudding main. Blow out! First class as always.
Explore50585 . 2024-03-29
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The food at the causeway foot is excellent, and overall, it is a nice place to visit. Unfortunately, on this occasion, the staff seemed more interested in being at the end of the bar than serving in the restaurant. Once we had completed our main course, it was a long time before anybody came to clear the plates. We had to go get our own dessert menus as nobody was about. In the end up we decided not to have another round of drinks or desserts, which was a shame. On arrival at the bar to pay our bill, my wife said something about the waiting times and was made to feel like she was being talked about by the staff who kept looking around at us and laughing. Food excellent service rubbish we will try somewhere else next time, which is a shame as we normally visit with family
stephen paxman . 2024-03-27
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The yorkies were huge! Beef really tender 👌
Anna Bailey . 2024-03-27
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Went today first time going food was excellent couldn't fault it absolutely beautiful all home made would definitely recommend excellent value for money can't wait to go again
leon smith . 2024-03-18
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The food was amazing good value for your money and good portions staff are very friendly I would highly recommend it to anyone
Sarah G . 2024-03-16
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Really enjoyed food good service price very good
IAN BROWN . 2024-03-03
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Great place to eat, great value and wholesome food, well worth a visit.
Phillip Dickenson . 2024-02-20
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4main meals all great the Guinness also.been several times now
peter stott . 2024-02-10
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Decent pub, decent ale and decent food with good portions. What more do you want?
Paolo de chipiece . 2024-01-14
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Went again today for lunch with family had 2 course meal for £17 and it was both beautiful and plentiful. We all had a lovely meal. Can recommend the lamb Henry. Staff were also helpful and polite. We will definitely be going back for another meal. Five stars.
Paul j . 2024-01-14
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Group of 9 family and friends went for lunch last week food was really good but service was very slow only 2 waitresses on then was told only had 20 minutes to order sweet and go before a party was taking over the restaurant area for private party which to be honest was a shock considering there service was very slow so we ordered sweet then asked for bill which we asked twice for but ended up getting it ourselves from bar area so everything was OK until they mentioned we had 20 minutes to have sweet then pay bill and go was not happy as some of family came from Switzerland and are in hospitality they weren't impressed by this.
Jaqueline Ellis . 2024-01-14
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Good food Good pub to have a drink and to see family and friends.
Charlotte Tyrer . 2024-01-02
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Soup of the day - tomato with a roll. Its nice and creamy roll was a bit disappointing as it was a hotdog roll cut through the middle. I ordered a leg of lamb. Thought I was getting that but got slices instead. Gravy was served over the meal, which made Yorkshire pudding and roast potatoes soggy. Veg came separately. The meal was tasty. Beer £4.70 a pint
Perry Evans . 2024-01-01
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Lovely place ....warm & cosy after a wet & muddy walk 👍 happy new year 🥂🥳
Samantha Horne . 2023-12-31
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Called in a few weeks back with the walking group and was impressed. Decided to have family meal today (boxing day) save me cooking. I can't fault this place the atmosphere ,food and service are excellent 👌. I would recommend to anyone especially dog lovers it's a very dog friendly place. 11 out of 10 from me for 2nd time
Mike Cox . 2023-12-26
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Been here twice for food now with friends, both times amazing, definitely at the top of our list, couldn't fault it. Staff friendly too. we will be back.
Karen Kelly . 2023-12-18
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Excellent food. Hot and tasty. Beautifully cooked. Wonderful staff. Served with a smile. Nothing was too much bother. Highly recommend.
Janis G . 2023-12-10
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I had booked lunch for 20 people a month or so before the actual event and nearer the time advised them of everyone's choices. Very close to the time (some on the same day) a couple of people weren't able to make it, or changed their food choices and the owner (?) Terry was very pro-active, reacting really quickly and positively to all messages & Emails, ensuring our lunch was stress free and enjoyable. We all said the food was superb and the staff were lovely, very friendly and efficient. THANK YOU for a very pleasnt and enjoyable experience We'll definitely be back !!
CBumley . 2023-12-10
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The Causeway Foot has to be one of the best value for money and quality pub / restaurants in West Yorkshire. To top it off they allow dogs in to their Ramblers dog friendly room and even serve doggy dinners :-) Great pub , great food, great staff and friendly service.
Jake Newiss . 2023-11-27
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Went today for lunch with friends had 3 course meal for £20 and it was beautiful all the courses we had. Staff were very helpful and polite. We would definitely go back for another meal there.
277jaquelinee . 2023-11-26
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Delicious food, good service and atmosphere. Dog friendly, do advise to book ahead it is very popular.
Susan Wild . 2023-11-25
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Good place to go after a walk around Ogden water. Great that allows dogs. In a separate room, understandably away from main pub rooms.
Wendy Clegg . 2023-11-21
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Nice food a bit dated inside for me but well worth it as well as nice friendly staff
Andrew Whitehead . 2023-11-19
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fantastic food and reasonable price.
Matthew Barraclough . 2023-11-18
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Got treated by my daughter for Sunday lunch. The food was good value and enjoyable.
GRANVILLE THORNTON . 2023-11-09
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Fantastic pub. Food was incredible. Not only value for money but outstanding taste too. They were so friendly and welcoming. Highly recommend a visit. My dogs were welcomed too which made the visit even better.
Claire Halsey . 2023-10-30
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What we like about this place and what we don't: It's spacious and, encourages using cash, which we far prefer. Good carpark area. The oldy world look about it Inc the open fire. Pleasant staff serving at bar. Eating area away from the dog friendly area but, still too near. Relaxed atmosphere. Lovely country area and views. Disliked: Only a personal thing despite having a dog, we're not keen on places that welcome unmuzled dangerous breed dogs yet, it also sells meals. Too many folks sat at bar area making ordering drinks awkward. But, overall, we give it a 5 star, despite the few negatives.
Topdog Inuk . 2023-10-29
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wonderful , friendly, helpful staff. Food 10 out of 10, fantastic atmosphere. Large portions, great value for money
Lorna Jones . 2023-10-28
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Piping hot food! Excellent portions, friendly efficient staff. Awesome awesome gravy. Good area for dogs after a walk around Ogden. Most excellent value
Robert Kingsnorth . 2023-10-25
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Beautiful food and great service too
M Barton . 2023-10-15
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What can I say, but we visit regularly and are never disappointed. So much food, we had to bring home a 'doggy bag' Top tip: Book before you go - they get busy! Bottom Line: Muddy boots and dog friendly. This is a great, country gastro pub!
TheSpeaker . 2023-10-13
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Always our most favourite place for a wonderful family celebration meal, great food, great service and smashing beer, thanks Causeway team x
Daz . 2023-09-28
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We visited with family. The menu choices are excellent, classic pub grub served in a really homely and cosy environment. The food we ordered (Sunday lunch) was really tasty, the meat tender and all of a high quality. Beer was fine, serving well kept Timmy Taylor’s finest. Service was with a smile, quick and efficient. A larger table of at least 12 were sat by us and we noticed all their food came out at the same time. We will definitely be back!!!
mattsC2004DJ . 2023-09-25
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Best Sunday roast dinner I've had in ages, really superb food! Pleasant and efficient service too. Very glad to have found this place, we will be back!
Linda Freeman . 2023-09-10
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Paid upfront for our food as we were eating outside. 5 of us got main meals at the same time and we were told the other two meals wouldn't be long. Once the other 5 of us were almost finished they arrived with the other two meals, no apology for the lateness of this. One side dish was missing and my fiancé's main meal was wrong, chicken instead of pork. Again, no apology, just told that she remembered writing pork on the slip so would go sort it. About 20mins later the pork sandwich was then brought out when everybody had finished eating. Despite ordering with no cheese and the fries option, it had lots of cheese on and was served with thick cut chips. My fiancé has autism and has never liked the texture of cheese so couldn't eat this. He was already upset about having to wait a long time for his food so when it arrived he was struggling to regulate himself. The waitress said she didn't recall him asking for no cheese and that there was nothing she could do. Again no apology. I said to my partner "maybe you could just eat the chips" he replied to me "no f**k this I can't eat any of that, let's go". The waitress just walked off, the manager then came out agressively and said "you've been complaining all night haven't you" and more, no pleasantries or introductions. We then told him our side of the story to which he apologised and said he would have to check with his staff because he wasn't told this. No offer of a refund though. Another male member of staff came out to clear the table and kept making comments towards us, not helping the situation. So disappointing because I have been to this place a couple if times and enjoyed it. I brought my friends here telling them it was nice food, but this ruined the whole experience. Some of the food was nice, the hot beef sandwich was dry. Terrible management and attitude towards valuable customers, do not recommend.
2993bethrose . 2023-09-09
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Really excellent food. Large portions. Friendly staff.
Diane Jay . 2023-09-07
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First impression, very tired , and unclean. Staff not interested. Food plentiful but poor quality. Shame as the building is lovely. Could be an amazing country pub. Unfortunately not.
ajck8743 . 2023-08-27
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Everything I have ordered has been amazing!! We go here quite often and I’ve never had a negative time. Food is amazing. Staff are very welcoming 💕
nicolapedrolli . 2023-08-23
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Nice pub which allows dogs. Carpark available. Table reserved in advance for our meal but there was plenty of seating available. Menu and specials menu available. Very good portion sizes. Service prompt
Val Dawson . 2023-08-18
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Very welcoming staff, and immediately taken to our table which was just as well as the bar was occupied with 5 rather large (and noisy) guys spread out on the bar stools virtually occupying one full section of the bar. The menu is massive both in size and range, personally I disliked the A3 laminated illustrated menu. Chose from the hand written 'specials' section, and was not disappointed, good flavours and the portions were massive. Thursday night is quiz night, starting at 20.00...but not for us.
linlanc . 2023-08-12
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Family and dog friendly pub loved it
Angela Wilson . 2023-08-01
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Food was really good been a few times recently and always really good. Staff are friendly and welcoming. Dogs are very welcome too
Marie . 2023-07-30
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Overcharged by £12 for drinks and had to argue to be reimbursed ,sat on the seats to be enveloped by a cloud of animal hair. Does non look like it has been cleaned in month's, would definitely not eat there as wS absolutely filthy
Graham Shaw . 2023-07-23
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Highly recommend the fish platter for two with a portion of chips! It's served on a platter shaped like a fish!!! Treacle pudding and custard was to die for!! Great quality food and portions Fab selection of beverages Great atmosphere Highly recommend booking to avoid disappointment
Selina Flemming . 2023-07-09
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Lovely food and generous portions. Great atmosphere.
lucia m . 2023-06-22
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Always lovely food at causeway foot, the lamb and beef on the roasts are always cooked to perfection! Had steak pie today that was lovely too! Never had a bad meal here.
Lisa Pickersgill . 2023-06-17
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We waited over an hour for food to arrive at the table and when it came it was very disappointing. Pizzas were burnt on edge but drooping and greasy in the middle, poppadom basket wasn't a poppadom and the fish goujons weren't cooked properly and the whole dish had way too much sauce on. Reported to management and was told it would be passed onto the kitchen, but management came back out of kitchen and went and sat with customers never returning to reveal what kitchen said. No reduction in price or apologies were given even though food wasn't cooked or burnt!!! Absolutely appalling and we won't be returning.
Diana P . 2023-06-17
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Good selection of ales and lovely food
Andrew Sykes . 2023-06-14
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Absolutely gorgeous food, great service in a lovely country pub.
nichola murphy . 2023-06-05
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Friendly, great selection of beers, good outside seating, and dog friendly.
Andrew Walker . 2023-06-02
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Friendly pub with good food and good beer. Great for food that's a cut above the usual pub food, I particularly enjoyed my masala battered fish with chip shop curry sauce.
Terry Booth . 2023-05-24
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Great pub, grub, and beer. Nice staff to.
Christopher Dolan . 2023-05-11
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Beautiful local dog friendly pub with great selection of foods to choose from
Garry Smith . 2023-05-06
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Only stopped for a cheeky beverage lovely beer garden. Good service and dogs are welcome 🐶😊
Nicki H . 2023-05-05
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Today 1st May me and my family ate at the Causeway Foot. I was alittle sceptical due to reviews that I had read about animals and the food.....But I can honestly say we had the best food😋, the food was so warm, tasty and potions sizes were amazing. Plenty of beef and gravy on the Sunday dinner, mash and roasts. My husband loved the fish pie filled with prawns, salmon with creamy mash, the scampi and Fish had the nicest chunky chips and the starters were so huge and lovely worth every penny. Staff were very friendly and welcoming, I would definitely recommend and return again......
Hayley Louise Topping . 2023-05-01
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This will take some beating! It’s got everything for everyone. Smashing food and friendly staff. It gets better every visit And the waitresses were exceptional at people helping Thank you Rich n Jules See you again soon !
Richard McDonald . 2023-04-23
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Overwhelmed with lots of quality well cooked food . The portions were great. I opted for my favourite steak pie chips n peas. The pie was huge and filled to the lid with chunky steak n gravey , the steak pulled apart, lovely . My wife jules had the roast beef and Yorkshire ,which consisted of thick sliced beef that fell apart with the fork, and roasties .excellent. This food n drinks will take some beating. The waitresses were welcoming and very hospitable Nothing was too much trouble for them. We will definitely return again soon Thankyou for a comfortable warm experience Regards Rich n jules
Richard M . 2023-04-23
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Lovely old type public house, dog friendly as well.
Lynden Croker (hewhodared07) . 2023-04-22
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Amazing. Emailed to book and Terry swiftly replied back to confirm he had booked us in for 6.30 on a table that accommodates our dog. The place was really busy but very well organised, it was exactly the kind of place you want to be...
713feelgood . 2023-04-21
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Good beer selection. Good choice of food great atmosphere and efficient service
Philip Prince . 2023-04-17
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3 of us each enjoyed a 2 course Sunday lunch here today. Starters were amazing & tradional Sunday lunch (1beef, 1 pork, 1 lamb) with all the trimmings were gorgeous.
jen noble . 2023-04-16
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The staff were so welcoming and friendly and really looked after us. The food, well the menu on Sunday was so good I struggled to decide what I wanted. I went for the vegetarian roast dinner and it was really great. It was huge and...
Mark G . 2023-04-10
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Finally had a meal in here after many years visiting and 10 years living nearby. I wasn’t disappointed and definitely will be back again. My main meal was very tasty and full of flavour which is a must for me. Food was presented very well and the lady behind the bar serving was a lovely friendly lady that just made me feel really welcome
Triciaslist . 2023-04-09
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Great food after a walk around the reservoir with the dogs. Dogs welcome. Full of character pub. Great value god and good size portions. Vegetarian and vegan options available.
Tori Crowther . 2023-04-09
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Great food after a walk around the reservoir with the dogs. Dogs welcome. Full of character pub. Great value god and good size portions. Vegetarian and vegan options available.
ToriLynnC . 2023-04-09
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Excellent pub with great food close to good walks at Ogden Water Park. Good selection of ales. Food was of high quality - had the vegetarian Indian sharing platter, breaded mushrooms and halloumi fries. The dressing and sauces on the dishes were full of flavour....
U5232DIjh . 2023-03-30
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Good food and a great range of food
Steve George . 2023-03-29
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The food was amazing; as it always is!! We had the best Sunday lunch today that I have ever had. It was super busy but the staff were brilliant and attentive. I honestly cannot recommend this place enough
Carterdesignertravel . 2023-03-05
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Called after being recommended. We chose from the ‘Sunday Menu’. Our starters were well presented and plentiful. My smoked salmon was mildly smoked fresh salmon and was lovely. For mains we had the fish pie and leg of lamb. Both top quality and delicious. Too...
golfandwalking . 2023-02-26
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What can I say but 5 stars been for an evening meal to celebrate my mums 80th birthday had very nice meal of which everyone enjoyed their meal and afterwards had some birthday cake been lots of times before and always been happy. Fantastic place to eat and drink and relax with friends in comfortable surroundings with brilliant staff. Prices are amazing too and beautiful food .
mark walton . 2023-02-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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798 Opinions
We ate here on a Thursday evening to celebrate the final night of our holiday. We felt scammed by the Thursday and Friday night "Eat-in" offer which was not applied to the bill for the roasts that we ordered. The waitress brought our menus to the table, said that the roast was beef, and asked us to order at the bar. She didn't say that any of menu was not available (which would have been helpful!). We originally chose options that wouldn't have qualified for the offer but when we tried to order them at the bar we were told that a lot of the items were not available due to refrigeration problems. So my husband chose roast beef and I not wanting to spend time going through the menu again and knowing that roast of the day was on the 2 mains for £20 offer (applicable at the time we were there) , also said I'd have roast. When we got the bill we were charged £16.50 for each roast. I said that the two roasts should be £20. However, the waitress said that as we hadn't specifically asked for the roast off the offer she couldn't put it through as that. She was adamant that that was what she had been told to do, and said that our roasts were bigger than the offer roasts. I subsequently looked at the menu and on the main menu it says "The Roast'est with the Most'est - roast dinners" and under the offer it says "Roast Dinner of Day". So firstly, I would question if most people would look at the menu and understand that these were not the same dish and secondly, if a customer asks for "roast" at a time when the offer is applicable shouldn't the waitress clarify which they want. Food was OK.
1724 Opinions
Excellent food didn’t have to wait too long 5* food n desserts where enjoyed by all a lovely family dining experience there
1080 Opinions
Vibe 10/10. Delicious food, the friendliest staff, and fire playlist. Looking forward to going back soon!