Based on 511 opinions finded in 2 websites
Based on 511 opinions finded in 2 websites
Opinions
We have stayed here before and we are always delighted with all aspects. And look forward to returning. The staff are cheerful and attentive and make you feel welcome and wanted.
guy newman . 2024-09-15
MORE AT Google
The room was spacious and clean. Breakfast was absolutely delicious. The domestic staff (lady with dark hair) was very helpful, bar staff and reception staff were just very helpful and welcoming. I didn't have a single complaint. Close to all local amenities. I would definitely stay again if in Devizes. Thank you
Rachel Beech . 2024-09-14
MORE AT Google
We booked the Castle Hotel to celebrate my dad’s 75th birthday. We planned a surprise lunch and we had exclusive use of their restaurant. Our whole experience from start to finish was nothing short of amazing! Nothing was too much trouble for Sinead and her team. The food was fantastic, all our meals were tasty and served hot and on time. David looked after us all day and made sure our glasses were kept full. Maisie and Leah provided excellent service…. Everyone was so friendly and helpful, our guests were super impressed! A big thank you Sinead for all your help and support and for the wonderful time we all had. See you again….
Jane . 2024-08-29
MORE AT TripAdvisor
Very kind and helpful staff, we arrived quite late after a long days cycle and they provided a secure place for us to lock our bikes for the evening. Room very comfy and clean, got a great night's sleep. Great cooked breakfast in the morning.
Richard Harris . 2024-08-27
MORE AT Google
The staff were very helpful, and the room was well appointed, clean and very comfortable. Breakfast was substantial and varied. I had scrambled egg amongst other things which was cooked beautifully.
Nicholas Tull . 2024-08-15
MORE AT Google
My husband and I have stayed there quite a few times and it is always absolutely fantastic. The rooms are lovely and the breakfast wonderful. Would highly recommend the Castle Hotel.
Jean MARSLAND . 2024-07-31
MORE AT Google
Had a great meal here, the team are excellent & really attentive. Great value for money. Would recommend to anyone.
Paul Day . 2024-07-28
MORE AT Google
Great beer friendly service. Try before you buy ale.
Julian Gibbs . 2024-07-27
MORE AT Google
I chose the Castle Hotel in Devizes as I was planning to do the Quakers Walk Parkrun on Saturday morning, which was only a five minute walk from the hotel. The rooms are clean and the condition of the building in general is immaculate. The ceiling fan was an added bonus, as these are quite rare in UK hotels. Although the rooms are over a pub, I did not hear any noise at all from the patrons downstairs. However, the hotel is on a very busy road and while the soundproof windows do a good job, you do get some vibrations and noise from the massive lorries that drive past the hotel. Thankfully this was less of a problem at night.
Bruce Robinson . 2024-06-23
MORE AT Google
Lovely historic hotel. Rooms furnished to a very high standard and staff super friendly.
Caroline Etherington . 2024-06-14
MORE AT Google
Food was amazing and good value, compliments to the chef. Staff very polite and friendly. Would recommend to anyone.
Matt . 2024-05-03
MORE AT Google
Had lunch, chilli and rice, very nice. Ham, egg and chips, bacon and cheese burger with chips. The burger was very tall which made biting into it difficult and meant there was a lot of empty roll, tasty as it is maybe the burger could have been shorter and wider to fill the roll and allow the jaw to fit the roll. The meal was very tasty. You can walk into the market place within 2 mins and the shops are just across the road. If you have a wheelchair and come in from the main entrance there is 1 step to go up.
sharon noyes . 2024-04-10
MORE AT Google
Great price,extremely clean rooms, excellent breakfast, highly recommended
Kevin Barker . 2024-04-03
MORE AT Google
Had a good stay overall in the centre of Devizes. It's a nice hotel and bar. Unfortunately I didn't sleep as the room was right next to the road which had lots of lorries driving passed all through the night which shook the room as they were so close, but for an old building it's difficult. Breakfast was very good, I couldn't fault it. I would return but only if I could stay in a room away from the road. Please note there aren't many parking spaces so you need to park in the pay and display opposite the hotel
Hannah CT . 2024-03-14
MORE AT Google
Excellent attentive staff and well managed. Good food served promptly. Lovely bedrooms and clean bathrooms.
Jakub Makovech . 2024-02-28
MORE AT Google
Asked for a late check out and was told that they don’t do it, and you need to be checked out by 11:30 the latest but was assured when booking that there was a snug area that I could hang out in. There’s not a comfortable area. Most of it’s just hard wooden seats. I’ve got to hang around until 7 o’clock this evening. I will need to go and find another pub that has a cosy chair. For me to sit and do some work from until my evening appointment bedroom is clean, tidy, modern breakfast I would’ve liked more than one piece of toast parking is a little bit of an issue as well. Have to be over in the car park by 8 am to feed the meter. Oh and the iron ruined a white polo shirt that actually cost twice what my hotel room did.
Luke Whyatt . 2024-01-30
MORE AT Google
Good value for money, staff were friendly, the food was OK, but the service was very slow. We had booked for 1.30pm on a Sunday lunchtime and there were quite a few items on the main and dessert menu which they had sold out of.
Max . 2023-09-17
MORE AT TripAdvisor
Called in for lunch on Monday. Lovely welcoming staff. Excellent friendly service and excellent, good value lunch. Dog friendly too!
CAB24 . 2023-08-15
MORE AT TripAdvisor
Great food always good Friendly staff Superb sevice and always attentive Always willing to help. Best value for money
Chris N . 2023-08-06
MORE AT TripAdvisor
Enjoyed the specials menu and the fish pie on this occasion. They served up a great meal with a cheese board to follow and a pint of 6x. Top marks. The service is always quick and chef must be working flat out. Best in Devizes . Thankyou . Worth a visit from visitors or locals.
P D . 2023-06-06
MORE AT TripAdvisor
The Sunday roast was amazing you can choose from small, medium or large I had the medium and throughly enjoyed it the Yorkshire pudding was massive, plenty of everything. Would not think twice to recommend it to any one who was looking for a fantastic meal. Staff are very helpful and polite 10 out of 10.
tina bolwell . 2023-05-21
MORE AT TripAdvisor
We had a lovely family meal for your daughter 21st birthday there yesterday evening the food was outstanding excellent and lovely me and my partner had the chicken Kiev and chips and salad it was amazing and all homemade it was hot and we didn't have to wait long for the meal either the staff was excellent and very friendly and helpful they made us feel very welcome as there was a lot of us the restaurant was very clean the staff made us very welcome I would differently go back again and have a meal there
O5739CSbrendas . 2023-04-14
MORE AT TripAdvisor
Offered 3 sizes of Sunday lunch, we chose the medium, which was substantial. One lamb, other beef, accompanied with fresh veg, meals, cooked to perfection. Excellent service from pleasant, trained young staff, we never felt hurried. A mention to wonderful Hannah, who came to help with elastoplast, when, ahh, won't embarrass myself with the rest! A laugh, a joke and a quick fix, thanks Hannah.
151Mike151 . 2023-03-21
MORE AT TripAdvisor
We had a really nice Sunday lunch at the Castle which was very busy. The meals were excellent value and the service was very good.
Philippa M . 2023-01-15
MORE AT TripAdvisor
Eighteen of us visited here yesterday for our annual pre Christmas family meal. Couldn’t fault it! The food was excellent, the staff were brilliant, the atmosphere was warm and inviting and great value for money. Thank you to everyone involved.
Jen5627 . 2022-12-12
MORE AT TripAdvisor
We had the chateaubriand for two on the hot Rock menu, it was fantastic. The staff are very friendly and very accommodating help with any issues. I would highly recommend the castle .
tinabK3681FN . 2022-02-19
MORE AT TripAdvisor
What a great atmosphere- log fire and friendly staff. We were impressed from the outset. We ordered the festive menu and it was far more appealing than the usual fayre. We had scallops with black pudding followed by the pork belly- superb. The food was hot served really well and we did not feel rushed in fact we felt welcome.I would really recommend the Castle as it fulfilled all we could have hoped for. A great night out and we will definitely be going again.
Sheps5558 . 2021-12-23
MORE AT TripAdvisor
What a wonderful experience. From a really friendly staff team to exceptional food. I had the butternut squash chilli one night then vegan burger the next and I have to say I was beaten with the generous portions. A good sized spacious room and great coffee at breakfast topped off the experience. I can't wait to be working in Devizes again.
Lisa_j_lewis06 . 2021-10-27
MORE AT TripAdvisor
Booked a weekend break away at the Castle Hotel in Devises. We were made very welcome by the staff on our arrival. Our room was very spacious a little bit tired but the bed was very comfortable, the bathroom was new and very clean. We had a meal in the restaurant the first night which was very nice, the waiting staff were very pleasant and polite and easy to converse with. The breakfast was amazing and plenty of it a great choice. We thoroughly enjoyed our stay the staff were excellent and defiantly went out of their way to make our stay a happy one. We will be going back again.
Gazfran57 . 2021-08-22
MORE AT TripAdvisor
Helen was a friendly member of staff who made our time at the restaurant wonderful. She was an excellent hostess Helen told us about the history of the hotel and cracked some excellent jokes which had us laughing every time she came around. I would like to thank her for her brilliant table service and welcoming character.
chibz1 . 2021-06-20
MORE AT TripAdvisor
On Friday evening I had dinner with my family at the Castle Hotel in Devizes. The new owners have given the place a much needed overhaul, and it now feels fresh and welcoming. We were especially impressed by the meals the three of us had: for starters we had deep fried Camembert on a particularly tasty mango salad with a honey and mustard dressing, delicately flavoured salmon roulade parcels (perhaps a bit too chilled but perfect with a warm roll), and a puy lentil and vegetable soup. The ribeye steak main was cooked to perfection with an excellent mushroom and red wine sauce. The choice of desserts was mouthwatering but after the very generous portions for the first courses we could only manage one dessert between us: baked cheesecake is always a favourite of mine, but this one stood out because of its perfect texture and subtle sweetness. The wine selection is fairly limited but well priced. Our waiter Steve’s welcome and friendy attentiveness was the cherry on the top! I don’t think one can eat as well at their prices anywhere else in Devizes. With their current 25% discount our two-three course meal, for three, including drinks and coffee was only £56. We will be back!
aidan_bizony . 2020-10-11
MORE AT TripAdvisor
I went with a friend on a very wet Sunday. A very friendly vibe and safe space encouraged us to order the Sunday roast. It was great and the chef knows how to cook crackling! LIttle things add up in these times and customer service and good humour are important. The meal was excellent value
Donny M . 2020-10-04
MORE AT TripAdvisor
A warm welcome from all the staff. We had an evening meal there and the food was excellent and great value
goldie1804 . 2020-10-01
MORE AT TripAdvisor
A very good pub atmosphere. Some excellent local beers on offer. We both ordered the Chicken, bacon and mushroom pie; it was very good and highly recommended. It was nice to find a place with real vegetables on your plate, not just peas and chips.
IanN112 . 2020-09-29
MORE AT TripAdvisor
We have visited the Castle twice during August, for a Saturday lunch, and for the eat-in deal. The new owners are very friendly and welcoming, and have clearly done a lot of work during the lock down period to improve the decor in the restaurant. The food on both occasions was excellent, and the service quick and friendly. We will definitely eat there again.
CazW45 . 2020-08-30
MORE AT TripAdvisor
We had a couple of nights away in Devizes. Never been before. The Castle is a very good value hotel. Can't praise the breakfast highly enough. The Full English was really nicely cooked and tasty. The continental was also very good with hand carved Wiltshire ham, smoked cheese, croissant and fresh fruit. We could also have had cereal, yoghurt etc. Coffee and tea and juice frequently topped up by really friendly team. Our rooms were both a good size with brand new bathrooms. Beds very comfy. Fresh towels both days. Quality toiletries provided. We felt so very at home and would definitely return for another stay.
jollyhols2014 . 2020-08-24
MORE AT TripAdvisor
We have been enjoying takeaway meals from The Castle since lockdown and last week we were able to try out the new restaurant for the first time. We could not fault it in any way. The food was cooked to perfection and beautifully presented.The menu includes traditional pub fare but there is also an imaginative specials board. I opted for sea bass with bacon and creamed cabbage and it was truly amazing.The new owners are charming and welcoming and have created what feels like a very safe environment. This place is just what Devizes needed.
Juliet060 . 2020-07-16
MORE AT TripAdvisor
The lunch menu was good and plenty of choice for a variety of palates. We didn’t need to wait long for the food to arrive and the portions were most generous and well-priced. My wife had a tuna salad, it looked inviting and tasted as good as it looked. I opted for cod and chips; one of my favourites. I have thing about chips being properly cooked and these were second to none being crisp on the outside and soft in the middle and the batter on the fish was lovely and crisp.For a chance visit this proved to be a great find. We would highly recommend The Castle Hotel and will certainly be visiting again with the whole family.
GIMitchell54 . 2020-07-09
MORE AT TripAdvisor
Popped in to the Castle for lunch. Good menu and the food very nice, lots of it, very nice ambience.
Valerie D . 2020-01-03
MORE AT TripAdvisor
Arrived here for a one night stay and I honestly could have cried. In all my years I never been to such a place, from the cat bowl in reception to the attic room, complete with stained carpet, rotten windows, not to mention the shower that was just for decorative purposes. The room was soooo hot, I didn’t venture under the cover! This hotel is ideally located however really needs to think about what it is offering. My advice is NOT to book unless it has a serious revamp!
jacks2212 . 2019-07-05
MORE AT TripAdvisor
Have read some mixed reviews but thought we'd pop in and check it out while in Devizes. Early afternoon and only 1 other customer inside. DĂ©cor was fine but a little dark and only the 6x pumps on but fine by me. The darkness and quietness made it feel a little solemn but the cheerful barman made up for it.
bparkercars . 2019-06-09
MORE AT TripAdvisor
Great value for money. Excellent Breakfast, Central location for market square and shopping. Limited parking onsite but car park right opposite. Friendly, helpful staff.
JeffPurslove . 2019-04-01
MORE AT TripAdvisor
Put in here for 1 night whilst in Devizes by my employers. What a shame the usual hotel was full as this place was awful.Car parking is opposite in a open car park (free after 6pm). During check in, they could not find my reservation, although I had a confirmation from my employers. Finally they found it, then decided to let me know that there was NO food available as the stand in chef had not turned up.Up to room my went, (apparently an upgraded room). Large room, located at the front of the building, 1 large bed and 1 single. Room was ok, nothing special and in need of some improvements. Shower was clean with nice hot water. Every time the front door of the hotel / restaurant was opened and slammed shut, the whole room shook. I advised the check in staff that I had an early start (5am), Advised that I could drop the key through the hole in the wall and let myself out of the front door.Did as mentioned, only to find out after that I needed a key to open the front door!!!Tried calling the number but no answer, so ended up going through the fire exit. If staff knew I was leaving early, why not explain properly on how to leave.It would be a shame if I was ever put up in this hotel again.
SunnyP7272 . 2019-02-01
MORE AT TripAdvisor
Took my family out for a Carvery, staff were very helpful but standard of the Carvery was awful meat choices were beef ,pork, gammon of which the gammon was ok the beef was tough and there was no way you could eat it ,roast potatoes were over cooked and very few vegetables to choose from worst Carvery I have been to will not be going back. The rest of hotel looks really nice just standard of food not what you expect.
hoopsrus999 . 2018-03-04
MORE AT TripAdvisor
Going back earlier this year we had lunch here as we hadn’t been to the Castle for years and it looked very inviting from the outside. Unfortunately it was not great and my meal came out virtually cold (sausage & mash!)- by the time I waited for it to be reheated my wife had finished hers and I ate alone! Not the best situation really and I was offered five pound off - a bit measly really but hey it was something. Anyway we decided to give it another go, about five months down the line one evening we went back in for an evening meal - it looked so impressive from the outside with stunning window boxes and a real fire burning in the grate. Anyway we went in and I went to the bar and my wife sat by the fire. There were not many people in there and no one seemed to be eating so I asked if they were serving food, the barmaid looked a little blank and asked a woman sat at a table in the bar if they were, she said yes. So I went to order my wife’s drink a New Zealand Sauvignon blanc and asked if that was ok, the barmaid looked blank once more and asked the woman sat in the bar again, she at that time didn’t commit and said the guy next to her would know, then a barman arrived behind the bar and said he would check for me, he went to the till looked it up and said yes that would be fine and they sold it by the glass - all good. The woman sat at the table then said that they would not sell it by the glass as they would not sell the rest of the bottle as nobody would want it - the UK’s most popular white wine, I believe! Well after my previous experience, no sign of anyone else eating, totally unfriendly customer service, not knowing what people actually drink I decided to leave! We went to another pub down the road which was heaving with drinkers and people eating. We received great customer service, fantastic landlord who fitted us in albeit they were fully booked and really nice meal. I wish I could be more positive about the Castle however once bitten twice shy although I did go to give it another try but customer service was really not good so not prepared to through good money after bad.
Roving15924 . 2017-12-21
MORE AT TripAdvisor
Nice cosy fire but empty .Ordered the ÂŁ7 light appetite meal which included a coffee or a fruit drink and went for the Lasagne.Rather long wait and eventually had to ask the manager if our food would be long.He went into the kitchen and miraculously came back with our meal...mostly salad with a small piece of lasagne on top plus 2 pieces of garlic bread.The lasagne was burnt on the bottom and leathery..not much meat and cheese only on the top.Not good.
CATH n . 2017-11-30
MORE AT TripAdvisor
Called here this morning for a coffee. Friendly welcome. Good value for money. However, the building from outside looks architecturally great. Inside it's very ordinaryAnd the table wobbled putting the coffee stability at risk. An easy fix, and without doubt an old problem but just not fixed.
GEOFFREYALANROBERTS . 2017-11-24
MORE AT TripAdvisor
We had a large, simply furnished room overlooking the road. For the price, it was completely fine, clean and safe. It seems others have been troubled by road noise but we weren' t. However earplugs had kindly been provided! Which is considerate. The breakfast is incredibly good in taste, quantity and value, especially given that many eateries in the town are a tad expensive and metrocentric, serving things like a handful of hand-reared prawns lightly killed and arranged on a slate with some dandelion leaves (well, something like that) for eyewatering amounts of money. The ladies in charge are highly obliging, only let down by the young lad they'd left on the front desk when we arrived who really and truly could not have given one. Tip: if you park in their free parking space in the old coach arch, bring a tarpaulin, as pigeons roost there and will cheerfully decorate your car.
Maggy S . 2017-11-22
MORE AT TripAdvisor
we used to go here years ago before I was disabled and loved it! Now - well apart from showing the rugby on tv and being warm, we were disappointed , started with the miserable barman also there was no disabled toilet, access to the place was good, and they even say they can provide a ramp to get in, but thats no good if you can't get to an accessible toilet once you are in. Food isn't served until 1800 hrs, the website doesn't state this, gave up and went elsewhere
Vikki J . 2017-11-04
MORE AT TripAdvisor
Used the restaurant for an evening meal & also breakfast on three mornings, whilst staying at hotel. Dinner menu offered good range of choices & the breakfast whilst limited in range of non-cooked items, did a good cooked breakfast
graham r . 2017-07-21
MORE AT TripAdvisor
Después de un largo fin de semana trabajando en un festival que necesitábamos algo de comer antes de girar para pasar la noche. Llegamos y nos dijeron que el bistec y salmón estaban fuera del menú, asà que elegà los cazadores de pollo y mi esposo el cordero. Pues no de cordero en el menú! Bien, por favor tarta? Pues no vendidos, asà se estableció en las salchichas. Me hubiera gustado que creo que se me olvidó el pollo en mi los cazadores de pollo. Nunca he visto un filete pequeño debe tener tales vienen de un sparrow ver imagen!
Philippa H . 2017-06-05
MORE AT TripAdvisor
Ubicado en una esquina, este hotel es más de un pub que un restaurante. Nuestra habitaciĂłn era sencilla pero adecuada con ducha ancianos, agujero del tapĂłn oxidado, bajo el ventilador de techo, lo que para mĂ era demasiado bajo para su comodidad. El desayuno era bueno, aunque parecĂa que todos los residentes se apareciĂł al mismo tiempo, asĂ que estaba lleno. Mucha variedad y un sabroso desayuno inglĂ©s reciĂ©n preparado. No levadura! Sin duda no es descuidado, pero se beneficiarĂan poco llevo de actualizaciĂłn.
TooLong2018 . 2017-06-04
MORE AT TripAdvisor
Muy decepcionado con mi almuerzo de hoy. PedĂ una lasaña y pan de ajo. El bar estaba frĂo y escaso, aunque no habĂa tanta gente. DespuĂ©s de 20 minutos o asĂ que espera nuestra comida y mi lasaña estaba en un bulto sĂłlido. Más inusual como recalentamiento causas a colapsar. . Por lo tanto sirve en un plato normalmente. En el punto que nos registramos tuve apenas mesa comenzĂł, asĂ que todo parecĂa estar bien. No ver personal hasta que nos estaban listos para pagar. . La lasaña estaba tibia va a frĂo en el medio y el pan de ajo no era comestible. Creo que la mantequilla estaba saturado. Pagamos y salimos, pero por desgracia no regresemos.
PamO167 . 2017-05-10
MORE AT TripAdvisor
ReservĂ© el castillo para una comida como la familia de mi hermana estaba de visita por el dĂa desde Cardiff. Hice la reserva el dĂa anterior por 1. 30:00 h.
Nat M . 2017-04-15
MORE AT TripAdvisor
Bratten Hill fort is amazing. Lovely pub and family play area The 3 Daggers, Eddington. Devizes Musical Theatre show was excellent and beautifully signed by Significance Signing Choir.
gpraggett53 . 2017-04-12
MORE AT TripAdvisor
We were passing through Devises on a very cold wet windy March day. We called in here for lunch on the recommendation of a gentleman working near the car park opposite.The bar was clean and warm; the bar man very friendly and obliging. The food was not overly expensive compared to trendy Gastro pubs and was of very good quality. It was a shame that there were only five customers the whole lunch time. This pub deserves more.The only downside was that the large TV screens were showing Sky Sport with the sound turned off, instead, loud pop music was piped in via a speaker next to the TV. This happens all the time now and I can't understand the thinking of it. One or the other "properly" not both.
squirrals . 2017-04-02
MORE AT TripAdvisor
The food was average and overpriced for what it was, the service very slow despite the only people in the restaurant was my party. How hard is it to get steak and chips out in a reasonable time? The food is typical chips and other items that you can get anywhere but with better service. This appears to be a restaurant in a downward spiral and needs some professional attention to make it successful.
Roland M . 2017-02-13
MORE AT TripAdvisor
Had brilliant breakfasts and evening meals here, lots to choose from.Restaurant and waiters were very helpful, dealing with any enquiry I had.
frankslizann . 2016-12-15
MORE AT TripAdvisor
Excellent service food cooked to perfection Danny and Kelly are delightful hosts warm and welcoming could not have asked for a more pleasant experience
baldasac00t . 2016-12-04
MORE AT TripAdvisor
The meal was not as good, veg was basic, roast potatoes were pre cooked and not very nice. Some of the food was only just warm. The Castle does a carvery on Sunday which used to be excellent, but it's definately gone downhill. Also the carpets could do with a good clean, as could most of the restaurant. When I went to pay I was overcharged, I queried the price, and was told I'd been charged for another table, but we were the last ones there. Not happy.
Sheri D . 2016-10-31
MORE AT TripAdvisor
local produce food, traditional English fayre, reasonably priced and well presented. bar serving local brewery beers
stephen s . 2016-10-29
MORE AT TripAdvisor
Popped in for couple of drinks at lunch time good choice of drinks good prices staff polite we have stayed for one night some months ago and had nice clean room at a good price breakfast was good and well portioned !!
Robin B . 2016-10-26
MORE AT TripAdvisor
My friend and I had 2 courses for dinner, the breaded Brie was delicious, but only one piece, and bread not necessary with it, my friend had pate and her chutney was forgotten. I had nut roast which was very dry, I had to ask for some chutney to accompany it, it was served with 4 new potatoes which were just cooked, some undercooked cauliflower and a handful of peas, the gravy was the saving grace for this dish. My friend had lasagne, she managed to eat half of it. The restaurant was very quiet, there was no one else eating, just a handful of drinkers. The menu is varied but not imaginative and reasonably priced, perhaps we were unlucky and chose the wrong dishes, there was lots of choice for vegetarians.
Mel_Abc . 2016-09-25
MORE AT TripAdvisor
Very tired and in need of a clean up, walked in to the bar area to be confronted by a noisy group of scruffy locals watching sport in the bar area. Fine if it were a drinking hole - but hotel restaurant????? We left almost immediately.
Martin P . 2016-08-31
MORE AT TripAdvisor
Very poor meal, the meat was very dry and had obviously been out on the hot plate for some time. Not very well presented.
Veronica G . 2016-08-22
MORE AT TripAdvisor
Unfortunately we didn't come away from the Castle with a full stomach and a happy smile!The Castle looks lovely from the outside, lots of hanging baskets full of flowers -a very welcoming image. We found the interior a little dingy but decided to try out the lunch menu. I order a ham salad, my partner, soup. The order seemed to take an age to arrive. When it got to us my ham and cheese salad was 2 slices of ham and cheese and a little heap of lettuce. No tomatoes, no cucumber, nothing but the ham, cheese and lettuce. My partner was served soup and a roll, no butter, no spoon and when he pushed his fork into the bowl he was amazed to see it come away in one frozen lump on his fork. We complained to the young man who appeared to be running the kitchen, the waiting on as well as the bar and he took the food away. Another 10 mins passed, others were served by the same man. In the end following a discussion with another staff member, we left. Will think twice before visiting again :-(
BSR1961 . 2016-08-20
MORE AT TripAdvisor
Popped in for lunch with distant family, very pleasant staff and the food was excellent. Pity there was only one other table being served. Still our conversations were great.
Bobnaga . 2016-08-19
MORE AT TripAdvisor
Popped in after a job interview and had a very nice lunch. I asked for an item off their dinner menu, but they were happy to accommodate me and the food was wonderful.
Adamcox93 . 2016-08-05
MORE AT TripAdvisor
Very bored and unfriendly receptionist. My room wasn't cleaned and when I reported it I was asked if I'd left anything on the bed or put a do not disturb sign up, I said no but then no explanation or apology! Breakfast staff polite and friendly.
Sodano65 . 2016-07-22
MORE AT TripAdvisor
We've eaten here many times and have enjoyed our meals so when family reunion was suggested we all thought this was best place to go This time was a total disappointment there was 12 of us sitting down to eat,(we were the only table eating that night) some had starters which we very tasty, a few asked for some crusty bread so the waiter bought out slices of bread on a plate when we asked the waiter if there was any chance we could have the crusty bread we were told No it's only served with the starters When the starters had finished and plates cleared away we then had to wait another hour and 30 mins for our mains Which was OK as it was a large table - but the food was coming out in drips and drabs most had finished eating before the last people had even got their food the pompadoms were very greasy and the food was cold - such a shame
Jess W . 2016-04-27
MORE AT TripAdvisor
Visiting in the area, decided to give the Sunday carvery a try. Meats well cooked, especially the beef. Great choice of vegetables, correctly cooked and choice of veg or meat based gravy together with the expected York's pudding etc. Roast potatoes were especially nice. Had the home-made treacle tart and ice cream for desserts- delicious.Good choice of beers on tap.Service spot on.If we are this way again, will definitely be back!!
Ian H . 2016-04-25
MORE AT TripAdvisor
Place is a little dated but great place to eat. Food was cooked to a good standard. Paid for a medium had a large plate.. not complaining
harrisonp1 . 2016-03-13
MORE AT TripAdvisor
Having attended this establishment for a group meal prior to staying elsewhere meals had been preordered some weeks ago. The food started to be brought out slowly, with some very small portions especially of the fish and chips which they had clearly run out of but were not keen on admitting the truth!! Ham egg and chips was edible,the Thai curry I had ordered was not so sent it straight back undercooked grey prawns !!! All I was offered was scampi which then continued to arrive as this was thought to be solution to the now numerous problems with the meals. Unfortunately this was cold and some was cooked but not all !!! The burger and chips offering was the worst as I have seen better dog food . So glad my daughter did not eat it prior to our sports event the next day !!! When complaints were given the manager offered 25% off the bill! She did not come over and apologise to everyone or offer an explanation for the awful food and general service . Had I been there with just my family I would have left without paying and I think a full refund is due to those who never had an edible meal.Oddly the puddings were of an normal standard which made the whole experience strange and one not to repeat . I believe previously the food hear last year was fine and my husband has also used this hotel to eat in with a sports team but not any more !!!!! Avoid !!
Karenza F . 2016-03-07
MORE AT TripAdvisor
we popped into the castle hotel on new year eve, for a few drinks and to see in the new year. when we entered the bar we were warmly greeted by the friendly bar man. we asked was there entertainment on tonight which he replied yes and pointed us in the right direction. much to our shock there was a lone male playing the keyboard, and singing.... there was nobody in the restaurant while he was playing, the majority of the people where In the bar where there was a younger crowd and it was a lot more lively. we stayed in the bar for the rest of the night. as the night progressed the atmosphere got better in the bar and everyone was seeming to have a good time. there was a female there that was drinking and having a very good time, on a number of times I did see her drink out of a bottle which was in her bag. the time then got to 10.45pm and this female went out for a fag and fell over outside near the road, she came back in and carried on drinking the booze out of her bag and and sat on the sofa by the fire, a few minutes went past and she shouted she needed to be sick.... so a member of staff grabbed a napkin and asked her to go to the toilets. she point blank refused and was violently sick all over herself the carpet and the sofa. the gentleman behind the bar was in shock, as where the other customers in the bar. apparently the female was staying in the hotel so the bar man asked her to go to the room she was staying In, a few of the staff members cleaned up the hideous mess!! after she finally left, we found out she was the general manager!!! I was shocked to find this out. I will not be returning to this place again!!!!!!
l0vef00d1988 . 2016-01-04
MORE AT TripAdvisor
Came here yesterday for Sunday lunch with the family, the lunch was a very good price and there was a good selection of meat and veg available. Our drinks arrived quickly and I was pleased to find there was gammon on the carvery which isn't the most popular meat in most places you go to for a roast but was very impressed!
221998 . 2016-01-04
MORE AT TripAdvisor
Fantastic food, amazing champagne sorbet. Thanks to Helen and all her staff for all their hard work. Would recommend booking for next year!
cartersrevisit . 2015-12-29
MORE AT TripAdvisor
We were surprised to find the bar empty except for a lone drinker when the town was absolutely heaving but we decided to stay for lunch and we were glad we did.I had the fish and chips which was served piping hot and was delicious. The chips were excellent - extra large crispy ones yummy. The only thing I would have preferred was to have had them served on a plate rather than a wooden board. My husband had ham, egg and chips which he said was very nice but the ham could have been a better quality.We did enjoy our visit and would have lunch there again.
bernipops . 2015-12-26
MORE AT TripAdvisor
We were told we could order a meal, as long as we hurried up as there was a party arriving in five minutes.My husband asked what the pie of the day was, and was informed we only have steak and kidney pie, which was ordered. The waiter then informed us they only had "ham,and pork" which we queeried, as this is an unusual combination but accepted it. When we ate our food , the pie was ham and mustard.For dessert I ordered the cheese board, following a lengthy wait of 45 minutes my cheeseboard arrived, The finest sliver of cheese, and the brie was probably tasty had it been freshly portioned, And not dried out.
Julie W . 2015-12-17
MORE AT TripAdvisor
All of the staff we encountered were particularly cheerful and friendly.The restaurant was on the chilly side. This might have been due to it being a particularly windy day and there being not all that many people in.Our food was OK but portions are definitely on the small side. The exception is the excellent sticky toffee pudding, helpings of this were huge.It is difficult to sum up this restaraunt. It is all perfectly OK but seems to lack an atmosphere that makes one want to return.
tim252 . 2015-12-05
MORE AT TripAdvisor
Our lunch today was even more delicious than usual. Craig, the new Chef, made me a perfect omelette and the hand cut chips are a wonderful innovation. The staff are so friendly and the manager is has a very good team around her.
Jean S . 2015-10-28
MORE AT TripAdvisor
Lovely place, amazing hotel with great helpful staffs, lovely home cook foods and serve wonderful drinks.
sebastienanderson . 2015-10-23
MORE AT TripAdvisor
We had yet another lovely meal at The Castle this week.Would love to enjoy the special ÂŁ20 for 2 menu but we are vegetarians , could you offer option for us odd ones!
Larkel . 2015-07-17
MORE AT TripAdvisor
If you like cod and chips, the castle in is definately worth a try, we have never seen such large portions ever ! The service was friendly, if a little short on staff.
DaveGB . 2015-05-30
MORE AT TripAdvisor
meals cooked to order so a wait for it to arrive but delicious . Lovely to see the smiling Helen briefly before she went off duty. Lily did a great job in serving us . Only downside to the evening was that we were the only patrons. For something different try the pomegranate and pear salad. I had it as a main but would also be a lovely starter.
cartersrevisit . 2015-05-25
MORE AT TripAdvisor
We were genuinely impressed with the quality of the food and the reasonable price. Although it was a quiet evening when we dined, the quality of service was a real stand out feature and is to be commended.
tiggi2015 . 2015-04-16
MORE AT TripAdvisor
Went with the family for a meal for my Grandparents Golden wedding anniversary. Grandparents were staying at the hotel and said how nice it was , however we were unimpressed with the meal. After we ordered our starters, it took 20 minutes for someone to come and tell us that they had run out of pulled pork for the nachos. It then took another 20 minutes for the starters to come out , bearing in mind there were only a few tables eating. The mains came out around an hour later, unimpressed with the portion size for the price. The food was only lukewarm and the vegetable selection was stingy. We then ordered desserts and coffees and found the coffees came out first which I found rather strange. It was a long time to wait , especially considering we had my four year old cousin with us. The meal was pleasant enough and overall we sat there for four hours, which I felt was too long as although we had drinks afterwards it was just too long and this was due to the speed of service.
mollyd1311 . 2015-04-03
MORE AT TripAdvisor
We had our Oxfam volunteers lunch here today and it was lovely. Most of us had the Carvery & pre-booked starters & Puds. I had the sticky toffee & I enjoyed every mouthful! The staff, even though we were so many were polite and nothing too much trouble.Thank you for a lovely meal.
June H . 2015-01-18
MORE AT TripAdvisor
We stayed the night and the rooms are perfectly clean ... Although they were cold we asked for a heater and one was provided straight away ....(huge thumbs up) At 8pm we went down to the restaurant it was slightly busy .... We had to wait ages for our food ..We found the food with the long wait a huge disappointment (as having eaten there before and enjoyed the food this wasn't what we expected) This all changed at breakfast as the service was fast the food was excellent The Staff are very friendly and helpful as always.
Jess W . 2015-01-01
MORE AT TripAdvisor
Was passing by and popped in for a pint and a sandwich/bagette thing. Very good. I have not eaten there in 'full meal' mode, but there were several people tucking into what seemed to be good grub! Parking is problematical although ther is public car park accross the road.I understand that the accommodation is good, though that is 2nd hand knowledge.
Tony C . 2014-12-26
MORE AT TripAdvisor
We have eaten both lunch and evening meal at the Castle Hotel. We have had something different each time and we have not been disappointed. The staff are very friendly and attentive. The food is always hot, and very well presented. I would recommend anyone to go there and eat.
Carol R . 2014-12-03
MORE AT TripAdvisor
We had a meal here with friends, loved the warm fire burning away. Plenty of space around the tables, staff were friendly and helpful. The food was well presented and very good value. Would eat there again and when were in the area we will.Thank You to the staff.
Andrew W . 2014-12-01
MORE AT TripAdvisor
we went for a family meal The service was outstanding...... The food was absolutely amazing ..... The portion was huge The whole atmosphere of this hotel is friendly and relaxed You are made welcome as soon as you enterI would highly recommend The Castle Hotel to all
Jess W . 2014-11-09
MORE AT TripAdvisor
It was great to meet the new manager, really friendly. Meal was brilliant the chef brought out special veg without dairy (he was lactose intolerant himself so knows his stuff) Had the carvery, beef and pork, plenty of veg really enjoyed it.
146Fiona . 2014-10-07
MORE AT TripAdvisor
I came to the castle with my family and friends, to celebrate my birthday and retirement. There were 13 off us. We were so well looked after. The staff were great, and the food was fantastic, my daughter was over the moon with her desert, when she booked the table she asked if there would be some form of chocolate desert on the menu. They made chocolate fudge cake especially. That's what I call going above and beyond. Nothing was too much trouble. We'll done the team at the castle hotel, we will be back.
Phillip G . 2014-10-05
MORE AT TripAdvisor
Just had a lovely Sunday lunch here. Choice of three meats on offer, and, more importantly for family dining with different sized appetites, three choices of plate size, with prices to match. The beef was fantastic, nice and pink, just as I like it! Others in our party were very complimentary of the pork, and gammon too. Good selection of vegetables available. Lovely roast potatoes and tasty gravy. All nice and hot, and served on hot plates! Nice selection of deserts, and all helped along by helpful, cheery staff. Well worth a visit, and all at a very reasonable price. (5 adult meals, one small, three medium, and one large plate, plus deserts, and drinks, for ÂŁ86.00)
Kleabs5 . 2014-10-05
MORE AT TripAdvisor
Whilst in Devizes last week my partner and myself decided to pop into The Castle Hotel for a drink and enjoyed it so much we asked about Sunday lunch and was informed about the carvery it sounded good so we booked a table for Sunday the 21st. We arrived at 12.30 and sat at the bar and had a drink and the staff recognised us and said how nice it was to see us again and showed us to our table in the restaurant. we both decided on the Carvery. Well what can I say it was the best we have had for many a year. The staff were very nice and the Manager was Carving the carvery which I thought was great because it left the chefs to carry on with other orders. The food was fantastic as was the staff. Would recommend to anybody. Well done all it was a delight we will always come to you when in Devzes again. Many thank again keep up the good work.
Micky641 . 2014-09-24
MORE AT TripAdvisor
Ate in restaurant for both breakfast and dinner. Good value and well prepared. Local produce used where possible gave an authentic feel.
Mike B . 2014-09-02
MORE AT TripAdvisor
Went along on Wednesday, it was reasonably busy, service was great, food was superb, couldn't fault a thing. Will definetly be back.
146Fiona . 2014-08-16
MORE AT TripAdvisor
We had lunch here which we do not go out to eat too often as we have a son who is severely allergic to milk, but the chef eddie came out and spoke to us and impressed us very much with his knowledge of allergies and we were very impressed and our son even to try milk free ice cream out!! which was great we could all have desserts together. Also i may add our meals were very good too,having 6x beer batterd haddock and a rump steak whick were cooked perfectly
Chris D . 2014-07-29
MORE AT TripAdvisor
We decided to pop out for sunday lunch after allready coming here on a couple occasions. Wow! Cannot be dissapointed we had 4 large carverys, gammon, pork and beef. The beef was beautifully cooked medium-rare. Pork was gorgeous(melt in mouth) and the gammon was lushious and smothered in honey.. massive home-made yorkies and an amazing selection of vegetables. Service was excellent and we will be back again very soon x
sarajohnson98 . 2014-06-08
MORE AT TripAdvisor
Similary restaurants in South West
444 Opinions
Large portion? Yes! This is a great chippie with friendly staff and parking at the rear for 10 cars or so.
981 Opinions
The place was really dark and I found the female staff on the 16th of October to be a bit rude and gave me a few dirty looks
765 Opinions
After a slight glitch with the table and the incorrect meal ordered, the food was delightful. Fresh. Filling. Soft drinks pretty pricey. Despite all, I probably would visit again.
74 Opinions
Wow, what a terrible experience, which ruined a 40th birthday dinner. What should have been a wonderful “feasting” menu with ample food to share, was in fact more like a famine. We were a table of 14 (11 adults, 3, children) and due to the party size, we had to choose their “feasting menu”- food pre-ordered and 50% paid some weeks in advance. So, they had plenty of time to prepare for our table. We had 2 plates of meat for 11 adults- these weren’t sharing plates, piled high. These were normal dining plates with a level amount of meat. Chicken was wonderful, however beef had lots of fat and gristle. HALF the table had what only can be described as a childs portion of meat and one member had no meat at all. I was sure more would arrive- surely 2 plates of meat for 11 adults is not suffice. But no, that’s all we got. When we told the waitress one member had no meat at all, she brought back a couple of slices of beef and said the Chef advised there was no more. Same with the potatoes- two bowls, one roast and one dauphinoise, some members getting little to none. We asked again- the chef advised none left, but we could have some boiled potatoes. Wow. The roasts were dry and hard, my knife struggled to get through them, they tasted 3 days old and had been reheated. The veg was boiled and plane. The gravy was in tiny little boats- again we had to ask for more. By the time it came food was cold Service was non-existent. Not once did anyone ask how our meal was, no one asked if we needed more drinks, no one asked if we needed sauces etc. We had to go to the bar to get our drinks ourselves. No cloth napkins, just cheap flimsy paper ones. The children’s meals were tiny as well, served on side plates and with no room for them to cut anything up. The desserts were below average. A sticky toffee pudding that tasted like it came out of the microwave, the crumble- I’ve had better supermarket ones. The table was booked by my dear Mother who hates to make a fuss and as it was a birthday she didn’t want to complain when we were all there. I have since tried to call to discuss the experience, with no joy. I have emailed and asked for the Manager to call; however, they want me to discuss it over email. No- I would like to speak with someone. Seems like they do not care for customer feedback or satisfaction. This was not a cheap meal either. If you are in a group and want to leave a restaurant where you’ve received no service, still starving, and ripped off, then book here.