The Case Is Altered in Harrow

We were visiting family in the area and decided to come here for early dinner. We first sat outside but decided to eat inside. Lovely young lady showed us to a good size table for 4, a very very helpful young man took our order, which he confirmed with us. Our starters arrived nice and hot and were beautifully presented. Another server ( who I later found out to be the assistant manager) came over to check everything was alright and asked if we wanted more drinks, very polite and very friendly. Although the choice for vegetarian was limited my daughter was still able to choose something. Overall the food was good(if a bit pricey) but the staff more than made up for this. I would definitely recommend this place and will be returning soon.

The Case is missing a trick in that its menu is too basic and boring. There are few pubs serving food in the general area, apart from Arens nearby and, living inPinner, we have said so many times how much we need a decent pub selling well- produced food. The Case (which I have been visiting for 55 years) has all the resources, but is not using them. We dined on a summer Friday evening. Some people were dining outside, but our table of 4 was the only one occupied indoors. We all struggled to find something good on the menu and 3 of us went for fish & chips. It was OK as was the chicken supreme chosen by our 4th member, but really, we won't bother going back to eat. Staff were very good.

Called in here as I was visiting family, locally. The bar man was a young chap who sounded South African and was a great help to my partner with gluten free choices. He was friendly and polite too. The food was very good, the pub and toilets were very clean and we will definitely return on our next visit to Eastcote.

We were in the area so popped in to have lunch and a few drinks the greeting from Anna and service was exceptional, the food was superb, chef James even altered a dish to accommodate our requests.

Its a nice looking pub - but too expensive. £14+ for a real ale and a glass of sav (medium size). It doesn't make sense. Got the feeling that customers do not matter.

I wanted to write a quick review regarding our fantastic experience at The Case is Altered. We were looking for an intimate venue for a funeral reception and came across this pub with private room to hire. The staff were extremely helpful and talked through options available and made it all extremely straightforward. We booked the room for three hours and they included a buffet and hot drinks. This is a private room and easy to access the main bar for drinks. The room has the benefit of being intimate and cosy and we had about 45 people in total and it felt just right. It has a large TV which we used to show a photo display. I have no hesitation in recommending this place. It really is ideal as it is close to Breakspeare crematorium and has great parking too.

Tried to organise to have my mums 50th celebrations here. Emailed them and they came back straight away but then never replied again. Rang to double check all was still ok and they said they’re now fully booked and can’t accommodate me AT ALL. Communication is key in hospitality and this place lacks the ability to do so. Cannot express how disappointed I am as this USED to be my favourite place for a drink. Would NOT recommend you try and organise anything here.

I visited for lunch with my elderly parents who have mobility issues. We were greeted warmly and advised to go around the bar to avoid the steps, much appreciated. Our waitress was charming and friendly. The food was so delicious, the best meal we’ve had out in a long time. Lamb was perfectly cooked and the chocolate pot with honeycomb out of this world scrumptious. We will be booking our family Christmas meal here for Boxing Day. Thank you for a wonderful experience at your lovely pub.

Average food Good service Value for money?? Limited choice for food Nice lights Introduction of some dog friendly dishes would be nice. Good parking

A really great experience. Wonderful building and location, but even better -wonderful staff and really 'real' good quality food. I'm not easily pleased, but was very pleased!

We decided to try this restaurant again after a few years to see if it had improved , while the Sunday roast was ok and the staff were nice the closeness of the tables were an issue with us, we like more space but it felt we were sitting with strangers.

This pub should have all the elements to be great. However, it is badly managed and awful rude bar service. A group of approx 12 of us went for afternoon drinks on a nice sunny Saturday. We were sat outside - it was lovely. As we arrived a half an hour late, myself and my wife got our drinks. My wife asked for a bit more ice than the 3 cubes she was given in her drink and was told by a rude member of staff that they were rationing the ice so they had enough. However, someone else serving was giving a whole glassful to another customer. On going back to the bar for a round of 12 drinks, when pouring the second drink (a beer) the barrel ended. Our server went to change the barrel. The same rude bar member that said about the ice came across and asked us if anyone needed serving, to which our reply was that we were being served but our server was changing the barrel, but he could help us with the other drinks as there was no one else waiting. He stated it was only one server per group and he was far too busy cleaning glasses to help us and they were very busy. So after the 10 minutes we waited for our server to come back (and the rude bar staff stood there cleaning glasses and making rude comments to us), and then 10 more minutes for her to serve us once our server got back, it took 25 minutes with no one at the bar and the rude bar member cleaning glasses commenting to us. On another round, one person in our group was ignored as they went to get served by the same bar staff member - waiting 20 mins and seeing people who came in after him being served. He came away from the bar not buying drinks. Over 5 hours, at over £70 a round, we must have spent in excess of £700 between our group. However, we will be selecting another pub for our drinks in the future. I suggest that the management watch carefully the staff in the bar that is ruining this pub. For the weather, the tables outside were relatively quiet. Btw - the lady that served the big round for us and changed the barrel was good - busy and polite. Just let down by the others!

Didn’t enjoy the atmosphere. We were seated near the kitchen and it was so cold. We were all freezing in our seats, which made eating really uncomfortable. The food was very average. Didn’t enjoy the salad when it came, it was tasteless and felt like it was all over the place. Not impressed and won’t be coming back at all.

Just back from Sunday lunch - lovey staff, we were first seated near the kitchen and then asked to move as it was noisy. We were seated in the barn which was cold and lacked atmosphere. The food was awful tbh but we were too hungry to complain - big slabs of rare beef, over-cooked roasties, undercooked massive stem of broccoli 🥦 like a tree and a dark brown Yorkshire pudding - all crammed in to a small plate - very disappointing and expensive. The staff were lovely but we won’t go back there to eat. So sorry 😢

The best pub in the area, we booked a table for 10 on Friday just an informal dinner, the waitress was so kind to take our food order even if we paid all separately, food was delicious, awesome atmosphere.

Unnecessarily rude staff… Anca especially. No professional, no respect and quite simply ruined the evening. With so many pubs in the area - PLEASE avoid the case at all times, and go to the close neighbouring pubs.

Their wines by the glass prices are a joke! I should have asked before I ordered but £9.20 for a 175ml Sauvignon Blanc?? Seriously? And they say the prices are going up in April. Never going back.

This is the first time we have been here but we won’t be coming back. We had Sunday lunch but the beef was tough and it was impossible to cut, the veg was raw and the potatoes were covered in a mix of herbs (which I usually love) but these were unpleasant. We also ordered cauliflower cheese which is hard to get wrong but the cauliflower was raw and the sauce tasted of soap. We were sat by the kitchen and saw the waitress tipping out the apple sauce for one of our meals from a huge plastic container. Definitely the worst Sunday lunch we’ve had and we all agreed.

I celebrated my 80TH birthday in The Barn at The Case is Altered last Saturday and could not be more delighted . High praise to the Manager Andrew, Amy and all the staff who made my birthday such a joy along with 35 friends and family thank you. The buffet was enjoyed by all including the gluten free requirement and with the decorations and a warm cosy fire, the atmosphere was perfect.

We hired the barn on a Saturday evening for a 25th wedding anniversary party, for 60 guests along with the outside area which was cordoned off for our private party. We were not disappointed. Ucci the manager was friendly and accommodating and the staff were extremely attentive to our needs. We were able to decorate the barn and it looked spectacular, along with the fairy lights which are permanently up. We were also able to have our own music which to start with was our own playlist and then we had a guy with a guitar for a bit of live music...Fantastic atmosphere. The evening buffet was very reasonable and all our guests gave us a positive feedback on how delicious the food was . The food was very well presented and there was plenty of food to go around. All in all it was a wonderful evening and I cannot thank the staff enough for the effort they put in to make the evening such a success. We would highly recommend the Barn for an event or party. Date of visit 20th August 2022

Appalling attitude from one of the bar staff at the end of the evening. It was a warm night and when more ice was asked for he said “No, that’s your lot”. He should consider a different career not involving speaking to people.

We went to the Case is Altered when the Champions League final was on the TV and the pub was quiet as they don't have TV screens. The temparature in the pub was quite cold as the doors were open. However the food was very...

All the food was lovely and beautifully cooked. The burger for my wife came out a little on the rare side but was rectified and she said it was lovely.

Lovely traditional pub. Had an excellent Sunday lunch. Couldn’t fault the roast beef. Friendly waiting staff. We were lucky enough to be there on a sunny day in the beer garden with a cricket match going on next door.

As with most pubs this place has been few a few iterations (it’s clearly ancient, so no surprise). In my time It’s been OK, it was a dump, it was OK again, now it’s a classy foodie pub. Owned by Mosaic, so hardly independent, but...

Celebrating a family birthday at The Case with an excellent Sunday roast. Three had the roast beef, one the pork belly and one the chicken - all delicious. High praise to the chef, also good service. We will certainly return.

Sunday Lunch in the Pub I would highly recommend this Pub Incredible service food and wine 5 stars Not to many pubs left Support them !

Nice old pub / restaurant with plenty of parking and seating inside and out. A number of smaller bar areas provide a good relaxed atmosphere even when busy. Staff were friendly, welcoming and attentive. Food selection was wide, food quality high and portion sizes generous....

I love the case is altered but Sunday lunch was such a dissapointement 63 + for three roasts. They arrived quicker than the microwave could ping. Veg underdone, potatoes over. Cleared away ultra quickly. Suspect that might of been out sheer embarrassment of the lovley...

This is a popular pub, broken into a number of rooms. The pub wsa very busy and it was as well that we had booked for lunch The food is better than avaerage pub food - not gastro pub. We had calamri, burgers and fish...

We visited on a Sunday for a family birthday lunch. Had a tasty roast, with lots of vegetables, which I always like as part of my roast, and vegetarian gravy for the vegetarian roast. The service was speedy and friendly. It was family friendly as...

We arranged a small Birthday lunch here today (a 70th & 80th). From booking, to amending the booking (& then me requesting something last minute), the whole pre booking experience was very professional. As for today, we couldn’t have been treated or looked after better!...

Went here for lunch. Wasn't busy but had to ask staff to take our order for food and drink after sitting there for ages. Tiny portions at hugely inflated prices. Obviously a pub with delusions of being a posh restaurant. My idea of a pie...

Was very impressed with the steak and ale pie, far better than pub standard, other food looked great too. Good beer selection. I love the vibe of the garden- chilled house music, sunshine on the terrace and space for kids to play. Thanks Matt and...

Really good food, it appeared to be home cooked and therefore different from the usual frozen pub grub. Nice service from friendly staff

We chose this restaurant because it was close to the home of my disabled friend and we knew it had a lot of outside space which made it easier with her wheelchair. It was lunch time and we sat outside in the garden section. The...

Decided to go for a couple of drinks on a Sunday afternoon as the sun was shining knowing this pub had a large beer garden. Found a table and grabbed it quickly even though it hadn’t been cleared as it was busy and there weren’t...

They managed to fit in our party of nine at short notice and the food, drink and service were excellent, as is always the case. Thanks.

First and last visit. Awful service, long wait, rude staff and so overpriced it was unbelievable. Final straw was when we were told the glass washer had broken and we were given our drinks in plastic cups. We used to go here before lockdown but...

Great location but, Monday afternoon and no orange juice! There’s a massive Tesco a few minutes drive away - why not think about customer service and go buy a few cartons? Not impressed!

Great friendly welcoming staff, nice environment. Mahoosive 20 foot screen up for the euros, most tables have parasols, the ones on the grass nearer to the screen I don’t think have patio heaters. Other tables to left of the pub do have heaters.

Well done to all the team at the Case for putting on a great afternoon for the England v Croatia game on Sunday. Service was excellent, quick and friendly. I didn’t get her name but thank you to the bar staff who asked if we’d...

Really enjoyable Pub lunch . Good food and menu Good service . Carl and Andrew special mention whom were very helpful and looking after all our needs in a happy and friendly manner ! Beautiful garden - A lovely day in the sunshine had by...

So the case is altered is benefiting from a 15% VAT reduction, as all pubs are - fair enough, but on top of this they are adding a 12.5% (discretionary but it’s added to your bill) service charge. So broadly, if you pop in for...

Went for lunch today with my parents and two children, I had a table booked outside. Meet and greet guy showed is to our tables without a wait. Got our drinks within a few minutes. Had to wait a little bit longer to order our...

Lovely location however food is terrible and over priced. I rarely complain but the mac and cheese couldn't eat. The main was bearable only because hungry and didn't want to drink on an empty stomach. Dessert was a hot mess. Would have been better off...

Visited here with my family and everything was exceptional from the service to the food. I had a lovely cod special and it was delicious. Will definitely be back again soon.

I came across a lovely team member called Gabriella on my first visit here. She was friendly, attentive and very polite! Served my drinks and always made sure I had a drink on my table and recommended drinks to me which made it more personal...

Booked a lunch today at our local. Arrived to be met by 2 greeters and clear signage. Were taken to a table but also asked if we fancied a different table, as they weren’t quite full. Timings of taking drinks and food orders were perfect....

We popped. While out for a walk. The garden was heaving. We were told a table number & left to find it ourselves. No problem. Had to find a waiter to order from as their app not working... how about being told that when arriving...

Went for the lunch menu as thought the main menu a little pricey. Had the fish finger sandwich which was disappointing. Consisted of mainly lettuce and tartar sauce and very little fish, that was very bland. Over all a disappointing meal at £8.50 + 12.5%...

Lovely on a sunny day and good ambiance. The rather expensive fish finger sandwich left a lot to be desired - just a few crispy bits and lettuce leaves, couldn't find the fish

Three of us had an excellent Sunday roast here yesterday. The food and service was excellent. Plenty of staff on hand to ensure a prompt and efficient meal.

I must say the food drink and atmosphere is amazing only if you have Chloe on shif absolutely amazing customer service brilliant personality and made my experience at the case perfect.

Our first meal out for five months and what a pleasure it was. A very large outdoors area so social distancing is not a problem. It was on the “cool” side but didn’t bother us. The short rib cheeseburger was excellent. A good IPA and lager. Good friendly and efficient service.

We love the Case and it is our favourite local pub for the last 20 years (we have seen good and bad). We love the fact they have a lovely cosy warm atmosphere so we booked for our lunch to celebrate Christmas together when the kids were at school. We arrived at midday but the pub was quite cold with no fires lit so we asked if they could light the one by the bar and the waitress said she would ask the manager. Nothing happened. The service was lovely but food was a bit underwhelming compared to recent visits. The Devon crab on toast starter was good but not worth the £11.50 price tagThe beer battered fish was not beer battered but flat and looked as if it had come from a supermarket. The shepherds pie was okay but not great. We spent over £100 there between 2 of us and not sure it was worth the money. Wished it could have been a warm sparkling review - hopefully next time!

My family and I had a lovely meal at The Case Is Altered. We each had three courses and were delighted by the quality of all of the food! As a vegan, I never have very high expectations for places that predominantly cater for a non-vegan diet; however, I was incredibly impressed by the standard of the soup, burger and crème brûlée - my non-vegan family all enjoyed them too!Following on from the food, the service was absolute exceptional! Our waitress, Nicole, was extremely on the ball, bringing us our cutlery, condiments and drinks all very efficiently; constantly checking on us to cater for our every need! She was also really friendly, which is definitely needed in the world right now! Thank you Nicole :)Overall, a wonderful meal and we will definitely be back again soon!

I found the food to be a bit overpriced for what it was - Starters especially ie crab on toast for £11.50! No thanks!Toilets could do with a refurb but were clean and tidy.Staff overall were very pleasant and they seem to be following the covid guidelines. The ginger girl in particular was very bubbly and helpful. Nice local, nice atmosphere, defo would recommend if you are looking for a cosy drink.

Had a great time celebrating a family members birthday, opted for the rump steak which I must say was exquisite, great service constantly checking on how we where and whether we needed a top up! All together had a fabulous time

The “C is A” is trying very hard in our socially messed up society & unlike some pubs in Harrow & Pinner is definitely delivering. Their menu has shrunk (like others) but overall it is very nice... especially the crabocado burger & sticky toffee pudding. Lovely service too.

This was my first visit to The Case Is Altered, and what a find this was.My friend & I decided to have the chateaubriand for lunch, which was outstanding! The best ever I’ve eaten...Staff were very friendly and actively wanted to help.I would not hesitate to recommend this place to anyone and will be returning in the future.

It was a nice sunny day and the garden looked very inviting. Great food arrived without a long wait and the staff were friendly. Very enjoyable sat outside under the shade of a giant brolly.

Went back during Covid due to large outdoor space, plenty of tables with large umbrellas. Friendly staff, This 17th century pub was restored to its former glory and provides a great place to meet up with friends and family. Outdoor seating does not need booking, just turn up. Indoor needs to be booked online before you go. Covid closing times is 9pm. Has its own parking, if full off street parking next to the Cricket Club. Child friendly.

Visited the case is altered for a family birthday dinner And had a totally fabulous meal. Took advantage of eat out to help out so had a saving of £30 for the three of usHave eaten at ye olde greene mane , Breakspear arms , the gate and the case is altered was best food by far. After reading some poor reviews I was delighted that Food , service and Covid management were faultless.One way system for visiting bar and toilets , hand sanitizers available and politely asked to use on arrival. Social distancing managed very well.Chateaux briande for two people was incredible very generous portion of fillet steak very nicely cooked and presented as was our starters. Will be back for sure service was great , food excellent and overall a very nice experience.

Went last night for first time the food was amazing will definitely go back nice friendly staff on down side staff had no face coverings on

Visited on Saturday evening - our first venture out post lockdown. Everyone outside socially distanced on tables, following guidelines. What a shame the staff could not manage to follow guidelines. We had planned to eat and stay into the evening. Not one of the bar staff/waiting staff had masks or any form of PPE. Meals were brought out to other tables by waitresses/waiters with absolutely no form of protection whatsoever. Visited the toilets and they were absolutely rank. Filthy, with used toilet paper over the floor, toilet seats and floor disgusting. Unacceptable in 'normal' times - let alone now ! We left early without eating. Will not be returning.

Had Sunday lunch a few weeks ago, vegetables fine but the portion of beef would not be enough for a child. Not good value for £17 each.Three thin slices of tasteless beef, about the size of a credit card, seems they came out of frozen catering pack. Should have complained but kitchen had closed and you pay before you get your food.Overall nearly £80 quid for 2 “vegetarian” lunches, bottle of wine and a few drinks, not great value.

One of the people in our group today had been shielding and she was very concerned that the food was delivered by staff who were not wearing masks or visors.

A terrible experience at the Case is Altered yesterday.Waited almost an hour for sub standard food.We arrived at 5.15, our meals were brought to us after 6.30. Were they worth it? NoKids food :Fish and chips was actually fish gingers and goopsThe salad requested without anchovies had anchovies.Adult food Risotto bland and boringBurger looked and probably tasted awful so was not eatenThe sweet potato chips were nice£6 for coke! I would not recommend this place for more than a drink. Expected soo much better on my first meal out since March was very disappointing.

A lovely old pub tucked away near Eastcote House Gardens with a large front garden with lots of tables for outside dining. Understandably it is missing its usual lovely hanging baskets and planting this year having just reopened. The pub is participating in the Eat out to Help Government scheme so food is half price. We enjoyed tender flat iron steaks and they were beautifully cooked. Drinks are reasonably priced and it is a great destination for food and a walk.

We have visited on two occasions within 10 days, the first, was not too bad, a pleasant evening and the place was ticking along, we had some talking to do so took one of the tables inside next to the window with views of happy chatting customers. They only allow one at a time at the bar, there are foot-markers showing distance but other than that there was little instruction. Most folk get what to do in respect of the recent events, but there was nothing to say that they closed at 20:00! we sat there watching them turn away probably 25 people in the fifteen or so minutes after eight. why?? and why not put a bit chalk board up to save the folk the trouble of coming in, sanitising etc.The next occasion was on a Friday night and it was rammed, so there was a long queue just to get to the door, after a 20 minute wait a chap came and asked if we had a table? well of course not, the garden was packed, but there is seating inside which we were planning on, but no, no table, no entrance. Same point, why not just advertise this? again they had to turn away guests. I get distancing and I get that it it is not the easiest time to welcome people, but we are confused enough with the government mis-messages without the pub adding to it. Please, just communicate - it will save everyone time and trouble to go elsewhere.

The pub trade has been through difficult times recently and it was good to get back to the Case is Altered after lockdown to see how they would cope and to enjoy food and beer. We were not disappointed and have now been several times since reopening. The beer choices are good, the staff exceptionally helpful and the food as good as ever!

Me and my friend we were meant to meet at TCIA Old Redding but was a miss understanding so we ended up in Hatch End TCIA.Totally regret this! It is pricey for what they offer £12.50 for a burger which was not done properly and no flavors either. Caesar salad simply was made with mayo and the lowest quality chicken breast. I know pub standards on food but this is just not acceptable. Leaving hungry after spending £40.50 (no desserts) on food is not what you want.

Delicious food, lovely garden with plenty of tables with good distance between each table. But, very , very surprised that non of the staff serving food outside had any PPE no masks or gloves etc. And there were quite a few of them !!The person I was with works for the NHS and was rather concerned about the lack of PPE as was I.

Went here with the family over the weekend, this was our first outing since the lockdown eased. Bought our first round of drinks, this pub was already expensive but they have hiked prices. OK it's our choice to drink there, Went back for the second round (£32) and they wanted to serve us in plastic cups, "No glasses after 5.30". When I asked why they said is was so they could wash the glasses as they close at 7pm! The garden was busy, with more customesr turning up, are they deluded? Do they not want to make money? They have been shut for months, and now they are closing early?Staff were a bit rude and when I questioned why the barman was holding my 'cup' by the rim with is bare hands he just shrugged. The plastic waste they must generate and then just dump is very bad for the environment.My advise, avoid, we wont be going back.

I was looking forward to going here after the lockdown, but their website gives no information at all about how they are handling covid 19. (Compare this with Ember Inns or Wetherspoons for example). So I'm going elsewhere.

Lunch with a friend yesterday, my first time eating out post lockdown. They have set up a sensible one-way system in the bar and seemed well organised to keep people reasonably distant. We sat outside in the large beer garden.Lunch was great - had Arancini balls and Fishcakes which were delicious and really nicely presented (think they have a new chef) - would highly recomend as a very safe, relaxed spot to eat out in these strange times and will definitely be going back again soon.

I cannot sing the praises of this place highly enough. The restaurant is lovely, and the pub as a whole is beautiful. The food we ate at the restaurant was wonderful, absolutely delightful. The staff are friendly and service is great!

Lovely old village pub with real fire, ideal for our local St Lawrence Church to have A Beer & Carols evening with members of our congregation and locals in pub to sing a long with us, good beer good service although a little pricey!

Used to visit this place a lot, they must of changed their menu as I’m not impressed with the food especially the vegan food however service was good ,will wait until they change the menu again ,lacked flavour

As a family we congregated at “The Case” to celebrate a significant birthday of a relative. Some of the party were delayed. Was it a problem? Not to the amazing team of the waiting on team or cooks/chefs! The guys stepped up beyond any reasonable expectation! They deserve the utmost admiration and accolades! A wide variety of meals/starters delivered with aplomb and efficiency! Well done to the team of chefs and waiting service! You have may have no idea of how you made our celebration a fabulous experience!

Fish was overcooked, boiled not seared and dessert of poached pear ,cold and hard. Side room was freezing cold.

Last night my walking group celebrated Christmas at the Case is Altered. The service and food were both very good indeed. Our server was Jade and she did a terrific job especially putting up with our odd strange request!

Friendly, helpful staff, lovely situation, good food and well kept real ales. Just had a really enjoyable party in the Barn for 45 people. Plentiful varied hot and cold buffet, which was very good value as were the drinks. Everything was very well organised by Marie and Derek, the Manager, thank you all so much.It is an excellent place to eat, a proper pub but with a separate dining area as well. Lovely garden to sit in with views across to the cricket field. Nothing is too much trouble for the staff. Highly recommended.

The choice of beer at the Case is Altered is usually very good but sadly at times it can be disappointing. Customers used to be sounded out but unfortunately no longer...

We held a private party in the barn. From the first contact through to the execution of the event the service was faultless. Good communication, wonderful food and excellent staff who were attentive without being intrusive. I wouldn’t hesitate in recommending this venue.

Svenja and I got married on the 15th of June at The Case is Altered. We chose the venue as we wished for an intimate close circle celebration. This was a perfect venue for us, to have our private hire of the Barn area which has so much of character. The outside sitting area was ideal for reception. To top it all the Head Chef ( Carl ) produced top quality meals and the guests were so impressed. No request was too small or too big for the operation team which was such a blessing for us ( Andrew was a superstar). We would highly recommend this venue for private hire or even just a meal. A BIG Thank you to Derek and the team from Nitesh & Svenja

Visited on Saturday 14th of September,

I have visited on many occasions and it has to be said drink bottles or dont bother. The beer is never as cold as it should be and is always flat and I mean always. You get random glasses that never seem to be very clean. The staff running the bar are slow and do not have a clue with the exception of one. Such a shame as it is a lovely place with a great garden.clearly owned by a larger company concentrating on money made from food only as the bar side is just terrible. Seems they dont realise the food and drinking go hand in hand.

Lovely barn room and outside private seating area was ideal for our group of thirty five people. The lunchtime buffet was ideal for our event and would throughly recommend. Many of the guests commented on the beautiful location overlooking the cricket club in Eastcote. It was perfect for a relaxing afternoon talking to friends and relatives.

I've driven past this place for years and never noticed it. It was only a friend mentioned it that we visited.

I have visited this pub for several years and it never seems to fail. The food is always great; the atmosphere is very relaxed and chilled; and the location is one of the best places in Pinner. Keep up the good work!

Visited for lunch. The food was delicious. I chose the sole for my main meal. I ordered minted cabbage and peas. It was all very tasty and fresh. I was pretty full but had to try a dessert. I wasn't disappointed. The cheesecake was beautifully light.

Very disappointed with the fish and chips today, very thin fish in crunchy batter. Small pot of mushy pea purée and chips. For £13 not good value.

Drank and ate on a sunny Monday evening.

We hired the 17th Century Barn for our local residents to meet up last Saturday evening. It was a very warm evening, so none wanted to sit indoors, we all spilled out under the secluded covered area watching a cricket match across the road. Great atmosphere, food was laid out from 730pm, all labelled as we had vegetarians and vegans in our group. Everyone had to buy their own drinks, some of us stayed till midnight as we had our own space outside the Barn. When we went to settle the group food bill, had to pay service charge which we were not aware of. On querying we were told it was written in small print when the Menu was emailed to us which we obviously missed.. Other than that, highly recommend this traditional pub for outdoor seating.

First time eating here for a very long time. We had the beef Sunday lunch and although it was tasty the food was bearly warm and the Yorkshire pudding was beyond over cooked and crispy. Plenty of gravy in a jug but again cold. Very disappointing and we won't be back to eat.

This pub was closed for ages for a refurb, but quite honestly, I can't really see much improvement. For me, it's definitely an outdoor venue, I wouldn't consider it in winter. Tasty, if expensive sandwiches.

We had a brilliant day yesterday at the Case is Altered. We hired the barn for 41 guests and pre ordered a 3 course lunch. The service was outstanding and Marie, Derek and the rest of the staff had everything very well organised so all went smoothly. The food was also excellent and the house wine and Prosecco went down very well with all the guests.

We recently attended a Wake here in the small barn and were really impressed with the selection of food laid on and the lovely room. We returned on a busy Saturday evening for a family meal recently. Whilst the food was tasty and well presented the portion sizes were tiny and not therefore adequate for a main meal. My adult son had the shepherds pie which was served in a medium sized ramekin dish with the same side portion of greens. Also the pork belly needed a carbohydrate as was basically meat and sauce. Desserts were again small if nicely presented. Great venue for a drink with potential for dining if the menu is reviewed.