The Case Is Altered in Harrow

Really great service. The food was amazing ecspecially the grilled chicken burger CJ was the best waiter and was really patient :) with us.

A lovely pub at the end of a pleasant walk through the forest. Great location, very attentive staff (specifically Mati, who made sure we had everything we wanted at all times), and great food, at a reasonable price! The shroom pie being a particular highlight!...

Fabulous service from a wonderful chap called CJ. He was so polite and Courteous. The atmosphere was so chilled and relaxed. Plenty of space and wonderful views. Service was quick and prices so reasonable. Planning on going back a lot this summer.

Very nice atmosphere and great food. Always been a great venue and a favourite place to go to. The service is good too and was also on this occasion from the staff including from CJ.

We had booked outside seating last nite but good olde gail force wind & rain put stop to that! Maria & the team made great effort to get us moved inside. Service was fantastic, Mati our waiter was brill, not an empty glass in site!!...

Great service. We got offered a lovely warm blanket as we were outside, a few weeks ago. CJ and the other staff were so helpful, happy and polite.

Had a brilliant time here. Fantastic location, beautiful ambience, absolutely amazing staff, very good food. Couldnt ask for anything more to have a perfect evening! Will be going there again and often.

Working locally we wanted to find a new spot and the Case was a brilliant discovery after their remodel! CJ, Ben and Renata were amazing during a Monday visit, being attentive and very personable. When we went on a busier Saturday, the staff were just...

Great atmosphere, excellent food, staff very friendly and great service. The place is very spacious and has a beautiful garden. We have already visited twice in one month and Mati was our dedicated waiter and in both visits he was polite, helpful and fast with...

Great ambience, very friendly staff, I only caught the name of Ben who is very hospitable. Will be returning soon!

We enjoyed our Sunday lunch at The Case is Altered, at the Old Redding. We went there after walking our dog, and found the new outdoor seating convenient to fit in with our pet. Good social distances measures are in order and we were happy...

Came here on Sunday night with my girlfriend last week, best service ever, mati and cj were my hosts and had the great service they were quick and very helpful when advising me on what the best dish would be to get and the food...

Fantastic service from Mati and CJ, very friendly and fast service with a covid smile. The pub has beautiful views in the summer

Great table service, Mati and Cj always there when you wanted something. Drinks or food. Helped with first night out after lockdown. Thanks guys!

Brilliant service from Mati, very friendly and patience while we have been ordering. Quick service for drinks and food. Definitely be coming again!!

Plenty of choice on the menu, the food was very fresh and the truffle & parmesan fries amazing. Friendly and attentive service - thank you Antonia and the team. Very reasonable prices and a lovely view, nice music also

This was a very pleasant experience. We booked in advance and that was fine. The team looking after us especially Mati were ever so friendly and extremely helpful with recommendations on everything from Prosecco to lovely dessert. Food was served in time and very tasty....

This is a great spot for a hearty lunch after a walk if the weather is good. There is a large beer garden with lots of tables, mostly with parasols to protect you from the sun or the rain. Our Sunday roasts were excellent -...

I had the best night ever here yesterday! The food was amazing, the mash is genuinely the best mash I’ve ever had!! My waiter was the nicest guy ever, Cj. I know me and my friends were probably really annoying being drunk and all but...

When me and my friends Arrived the host Antonia (Toni) done an amazing job at making sure we never had a glass empty and felt welcome to come again. She was amazing, thank you very much.

Great place to go for a Sunday lunch with friends or family. Has a kids play area on the grass area and tiered decking to sit out in the sun on. Great food, friendly staff and good value for money. Would highly recommend and will...

We used to drink at The Case years ago, and I'm so happy to see it still going strong. The food was delicious, great atmosphere and the setting is second to none!

I went yesterday with 2 other families including children. The garden is amazing in this pub a real Harrow gem. Literally a favourite destination from now on. A few meters up the road are several great family walks.

We just had our first pub meal in many months (because of covid) and The Case is Altered was the perfect place. There is tons of outdoor seating, on the decking for food and on the grass for drinks. There is a superb play area...

Lovely view from the decking, food was great so well done to the kitchen staff. Customer service was outstanding, I had a young girl named Chloe she was very helpful and polite and was quick to deal with any inconveniences. Would definitely recommend coming here.

She was so lovely, under pressure and she provided excellent service! Defo would recommend coming here

Visited this pub during the day as a pit stop, my friend are I were on a walk in the local area (great woods and parks nearby). I think the pub has refurbed their outdoor space recently. So much space and outdoor seating. Lovely decking....

Booked an outside table (due to covid). Haven't been here for years but wanted somewhere local and outside now that covid restrictions are lifting. Lots of decking now for patrons to sit outside and there were some outside heaters too (not being used but I...

The service was amazing they gave us a water bowl for our dog. The food was excellent, new menu! really enjoyed it and definitely would go back. Antonia our waitress Was really friendly and the service was really quick!

Really great meal from Chef Stellian and friendly and attentive staff. I had the gnocchi and it was really delicious. Must recommend to everyone to try these restaurant grade dishes!

The food was exceptional and the staff were extremely friendly and attentive. Would highly recommend.

Went there last weekend for a meal around lunchtime on Saturday. Staff are lovely, food was delicious. Would highly recommend the pheasant main while they still have it! The beetroot starter was tasty too! And on top of this, it was all beautifully presented as...

We go here quite often and it’s always a great day out. In the summer it has the biggest beer garden around with so much seating and in the winter it’s nice and cosy inside. Most of the food is homemade to such a high...

If you want a Sunday lunch with some flair, flavour and made with quality ingredients then this is the place to go. I've been twice with my partner over the past few dreary covid months and the measures taken to make it feel safe and...

The girl with short ginger hair was a lovely girl her customer service was immaculate she was so polite and helpful . However, there is a really rude waitress, she is foreign (sorry not sure of her name) and made my experience absolutely shocking it...

Had an amazing Sunday Roast here, food was amazing and staff were very accommodating. Compliments to the Chef and many thanks for the amazing hospitality!

Lovely meal very fresh and generous portions and chef checked all was ok. A nice touch. Great hospitality- bar staff fab. Felt very safe with their Covid practices. A local place that tried very hard and we are lucky to have.

Lovely food prepared to a high standard and serving the food piping hot. Clean surroundings attentive staff and nice ambience

My boyfriend and I visited yesterday for lunch and can’t wait to be back. It’s a lovely country pub and the staff was super welcoming both to us and to our dog, bringing out some water for him. We both had the Sunday roast with...

Went to this pub with family who traveled from Sussex, we had amazing service,beautiful food, they bought their dog who badnt eaten due to car sickness, the chef sent out a plate of meat for the dog, just great service and we felt very safe.

A pre-booked lunchtime fish and chips meal for my wife, father-in-law and myself was delightful. We were assured the food would be good, as they had a new chef since our last visit, and it was no idle promise, the quality was superb. Added to...

I cannot recommend the food enough. Not only is this a stunning setting with a huge garden and views over North London and the service is excellent but the food could give Gordon Ramsey a lesson! Table service made getting drinks easy and staff constantly...

The staff were so helpful and friendly. It is strange time a right now but they made us feel at ease and Covid measures were sensible and thorough. The service was prompt and staff always on hand to help without being over the top. We...

My wife and I had not been back to The Case is Altered in Old Redding for many years despite living locally in Pinner. We were only going to pop in for a few drinks but decided to have a meal last Friday evening. That...

Lovely place to go after a walk. The food was delicious and the service was friendly and efficient. Thank you to Holly and the team for a lovely lunch.

Have been visiting the Case since it's reopening at least every other weekend. The menu is wide ranging and lovely roasts are available on Sundays. Staff have always been extremely helpful - in particular Maria & Giulia. Can't recommend enough!!!!

Really enjoyed the experience We will definitely go there again and again Really friendly staff and good atmosphere

Really good place One of the friendliest staff I have come across Service was great so was food and atmosphere

It takes a lot for me to review. But yesterday I had the best Roast Dinner I have ever had. The Roast beef melted in the mouth and each individual part of the mea tastes so good you could have eaten each part alone as...

Looking for a cracking Sunday Lunch with view and excellent service , then I’d recommend heading here . As the chef came out to check on our meals we could then compliment him in person for an excellent Lamb shank with the meat that fell...

Really well set up for the current guidelines. Food and drinks were great, very nice cocktails. Maria and Josh were serving us and they were great . We’ll definitely be back :-)

We booked for a saturday extended lunch. What a great pub.. A great outside area with stepped decking and a play area for kids. Covid measures taken with social distancing, plenty of hand sanitiser etc. Now, onto the food. My wife had the signature burger...

I came with some friends for a drink and Holly was so attentive, giving us great advice on what fun to have and paired it with the perfect tonic. If Holly was working every time we would come back. Amazing service, lovely lady.

This is a lovely pub with great outdoor seating and a nice view. Adequately spaced tables and Covid measures in place. Little limited on vegetarian options however I chose the mushroom & asparagus pie which came with chips and green veg and it was delicious!...

Holly did me a surprise gin and it was lovely! Very nice atmosphere. The staff were lovely. Good Covid guidelines

Came here after a local recommendation and WOW!! It has been taken over recently by a new Chef and general manager and whilst I can’t compare to the old menu and pub this was so delicious and a great experience. We shared burrata and tuna...

Highly recommend the Sunday lunch. It’s amazing!! Food is really great and service is wonderful - all done within a safe environment. We will definitely be visiting again.

Came in by chance last Sunday and had a beef Sunday roast. It was absolutely delicious and the size was perfect! Maria was so lovely and kind! An asset to the pub! So because of that we’re back today having another roast! Thanks for having...

Amazing beer selection. Amazing views. Amazing food. Awesome prices. Awesome service (Maria is so professional). Will go back again!!

We decided to come here for sunday lunch as we had heard that they had a new chef. On arrivl we were taken to our tably and had to download the menu, so far so good. Our drinks arrived in plastic glasses? Not the dispoable...

Food was great... Nice to sit outside... Great service. Def go again. No negatives at all. Little play area for the kids as well.

We visited here in August 2020 with my family of 5 including 3 children. We decided to sit indoors as it was quite chilly outside and found the place to be lacking character, and felt very unclean. The table we were allocated had food underneath...

Work lunch with friends as my first time. The venue, food and service has now made this my new work local. Great beer garden, really impressive space and food is delish! The young ladies behind the bar and serving are friendly and lovely. Also met...

Visited last week to take advantage of the mid-week dine out offer. Managed to get a booking at last minute considering all other pubs were fully booked. Great find and although weather prevented us from sitting outside it didn't spoil. Ordered the Schnitzel and requested...

Went with a small group of friends yesterday for a mid-week bite to eat in the evening. They have a temperature checker at the door and hand sanitizer, you order from the table and social distancing is good. Despite the lack of sunshine and the...

Appreciate the friendly staff and table service. Great beer garden with large play area for kids. They had good social distancing provisions in place

We managed to get a table yesterday although I would recommend booking. Ordered the chicken and rump steak. We really enjoyed our meal al fresco. The tables are set out very safely and the staff were very attentive. Will be back!

very happy that we can finally visit this pub again now that the adjacent car park has reopened (for daytime at least) Brought my parents here for Sunday lunch today, as the big garden is perfect for low-covid-risk dining. I mentioned when booking that we'd...

We went here on a Tuesday night for dinner. We’ve been many times before an always had a lovely meal. This time was so different. The food was incredibly disappointing. The chicken wing platter is now a small portion of tasteless chicken wings. The nachos...

Went here yesterday for lunch with 2 under 5’s. Specifically chose this pub because of the play area at the back but was shocked to see nails hanging out of one of the pieces play equipment that was aimed at toddlers (looks like wooden steps...

I visited this pub for the first time and I was impressed with the qualityt of food. Having heard that a new Head Chef came I decided to give it a go and I don't regret it. The food was amazing, the atmosphere was pleasant,...

This morning we found in an old book a short round walk where we could take our dog and after have a drink in The Case is Altered. We parked in the public car park beside the pub where there is a panoramic view over...

We were naturally a little apprehensive going to a pub for the first time since COVID-19 restrictions were lifted. However, I was totally reassured upon entry (my debut visit) with the cleanliness and screening inside. We made use of the extensive beer garden on a...

We went for an evening meal knowing the new head chef was previously at Friends in Pinner. We were hoping to eat some quality pub food and were not disappointed. The chicken burger and chips were delicious - the chicken was well seasoned and not...

First time here since restrictions have been lifted. Fantastic fresh food and very attentive staff. Definitely a pub to visit. Highly recommend.

Staff are extremely friendly and the food was lovely, would definitely recommend. 10/10! Drinks were nice (so was the price). Has a nice view outside too, would probably be even nicer in summer

We gave this pub a try for lunch mid-afternoon during January. It was a major disappointment. Good service and nice drinks. The main problem was the food. We had a veggie roast and a turkey roast. It was utterly tasteless. The cauliflower and carrots were...

There were a group of 18 attending a Christmas Dinner. There are so many fantastic qualities about this venue. 1) fantastic location, over looking the views of North London. 2) customer service was excellent. Really well managed. 3) a wide range of food and drink...

Be there a few times now staff and food are amazing will definitely keep going back so friendly and would definitely recommend

Had a wonderful lunch here for a friends birthday. Food plentiful and delicious. We were looked after by Natalie who was great. I would highly recommend a visit.

Had such a great time here, Fresh pizzas are amazing (Thank you for going out of your way regarding our fussy dietary requirements) and we defo took advantage of the happy hour £3 a pint 🤤 Will defo return and will be telling family and...

A couple of weeks ago a large party of family and friends went for Sunday lunch here. Only a couple of the party ordered a starter and when we saw the size of them we were glad we didn’t bother. The majority of us went...

We came here after not being here for about 6-7 years. With a toddler in tow I’m always nervous going to restaurants but had nothing to worry about as the staff were so lovely! The lady behind the bar organised colouring and even surprised my...

every time we have been to the this pub the service has been so bad! we came yesterday for my dad's 63rd birthday and we left having the worst time. We waited 2 hours for our food to be told that the till had not...

On ordering food the staff were rude , 50 minutes wait for food only to wait 1hr 20 minutes to find out that are order was not even sent to the kitchen , we were not the only people waiting , some had even got...

The case is altered has a history of opening and closing. I fear the latest iteration is heading the same way as the last. Bouncers on the door and very very basic food is no way to attract the right crowd. I fear the wrong...

A very enjoyable lunch in the huge garden at The Case. Fish and Chips was freshly cooked, of a generous size with a first class, crispy batter. Wife thoroughly enjoyed her Hunters Chicken. A limited menu, not particularly imaginative but what they do they do...

Nice beer garden, decking was still being built but looked good. Beer garden does have a steep incline. Ample parking in the view point but does have a width and height restriction so no vans etc can park. Friendly staff.

Lovely place for a meal. We arrived on spec at Sunday lunchtime but there was plenty of space. good quality pub food particularly the Sunday roast. Good if you like UK food.

The case is reborn it has exceptional food, the views are breathtaking! The team ensured everything went to plan for our party booking, the starters , main course & cake all came out as requested! The manager came over to ensure everything was going to...

We held our wedding anniversary party on the decking for over 100 people and around 60 kids. It was the perfect set up with staff constantly on hand to refill jugs of Pimms and ice buckets of beer.Food was spot on. The feeding frenzy of kids around the worlds largest pile of chicken nuggets and chips was hilarious.For adults, there was a great pizza oven and bbq set up in the garden and a DJ.On a Sunny day this must be the best pub to visit in Harrow with a great beer garden and play area to keep the kids amused.We'll go again and I'm certain all of the other local guests in our party who had forgotten about this place will be back.Thanks to Hollie, Sanjay and team, you gave us and our guests a great day!

Lovely gardens Architecture to take you back to 18th centuryLooking over a cricket meadow The beer was unique and fabulous You are not pampered Go pick up your beer and seat yourself comfortably On the evening that I was in there were quite a few dogs that made the beer taste better Play space for children Great outdoors

Thank you to Sanjay, Holly and the team at the Case! I had a birthday party last weekend and the staff couldn't have been better. The food, the music and the service was perfect and all of my family and friends commented on what a perfect venue it was! Thanks guys - Dani and Lucy :)

My nephew DJ’s here so for my son’s 30th b’day celebrations, it just seemed logical to come here with friends and family, we live in Essex and I have to say I was totally blown away with the place. We don’t have anything like this where we live. Although the pub is not as big as we expected, we were absolutely blown away when we walked out into the garden, it was just beautiful lovely decking. Even my family (have small children) who live local didn’t even know this place existed, they were like ‘wow’, think the pub have bagged themselves a few new regular customers from our visit.DJ, finger buffet, big thumbs up and staff are just super amazing so friendly, that includes the locals.There is not another pub like this around, we will be returning for sure when doing our North London family visits.

Poor service ! The second time we have attempted dinner at 7.30 pm to be told it is too busy to serve food. Place not even a quarter full!! Miserable staff - what a shame when such a lovely garden

A few friends and myself visited this pub on Saturday afternoon for lunch and a drink.Well all of us were absolutely amazed when we walked out in to the garden lovley decking, dj playing and the bbq smelt delicious!! We had kebab and I can honestly say it tastes better then most around the area.We loved the vibe so much we ended up staying in the evening where the dj moved inside.Staff are super friendly.Keep this up there is not another pub like this around we will be returning for sure.

I had been to this pub many years before and loved it, it then had several bad owners, it is now back to being quite a special place with a great deal of character and stunning views over London. We knew the food was good here and organised a buffet birthday party. The value and quality of food is excellent, they put up the decorations for us and held the cake in a cool location until we were ready for it. Everyone had a wonderful time, we could not have been made to feel more welcome or cared for - I highly recommend this venue and pub, back to its best again!

First time to this pub. An old pub sitauted in Old Redding, the views around and outside were amazing on this sunny day. No pub car park but there is a public car park for walkers right next door. We found a table inside no problem. The menu was good, however the Mushroom pie was sold out. You order and pay in advance for your food at the bar. Drinks were served nicely, lots of ice in glass. I ordered fish and chips. It was nice but a little dry. Outside in the back of the pub, there is an outside bar. Also outside they were cooking/serving bbq and pizza. There is a lovely play area for children.

We used to come here when our boys were small and had a great time in the garden. Since then it had lust it’s way but today stopped by and the garden is great for the kids decking very nice laid out with tables to enjoy the views. Didn’t have food as unfortunately had already eaten but pizza and bbq smelt lovely. Good luck to the new owners I hope you bring it back to its family glory will come again and taste the food.

Was meeting with 2 old school friends one who lives in New Zealand and who I haven't seen in decades so it was to be very special. The garden is lovely, well laid out and the day sunny. Our food was brought over, my friends sausage and mash had a dead fly in!!!! My meal was supposed to have peas, well a teaspoon full. We waited for cutlery. When it arrived we complained about peas and fly. No apology!! Meals returned with a few extra peas minus fly, the fly food was not replaced the fly was simply removed!!!!!!!@hygiene????? Our glasses were dirty too. Customer services absolutely non existent. The young man serving must have been on his first day!! A very nice young lady who was helpful brought our coffee. As it was my idea to stop at the Case instead of continuing to the Fisheries I felt really embarrassed.No refund and a limp apology. Wont be going again.