The Canford in Poole

It was a great experience the food was lovely

Lovely meal. Really recommend the roast dinner. We have Harvey as a waiter and he was delightful.

We had a family get together in the tiki hut. The service and food were both very good and we will certainly come again. Many thanks

I went to the pub.not the hotel. The food was good and the service amazing. The place is beautiful and fancy. Lovely drinks and the dessert was massive. My girlfriend got an Eaton mess that was good and we got sandwiches both of them delicious

Parking is limited. Beautifully decorated pub and excellent beer garden, no expense spared with the garden furniture. Plus an outside bar. Menu looked interesting too

Very poor experience. Ordered a bottle of Sancerre but they had ran out . They got our main orders wrong . The waitress brought two hakes, one was half the size of the other and was no more than 2 to 3 ounces portion. One of the party ordered the schnitzel which was overcooked and came with broccoli on the side which was pale green yellow and looked and tasted it was prepared several days ago . Another one of us ordered a dish from the specials board and they came 15 mn later saying they had ran out yet nobody bothered removing it from the specials board after they told us.It is a lovely place for drinks but the food quality is awful and the chef should be embarrassed by what he is sending out .

Lizzie was wonderful and attentive. Great service.

Love this pub , staff are great and it's location is fantastic

Lovely meal. Our server Lottie was friendly and attentive, the food was great and the venue itself is beautiful.

Great restaurant! This is definitely the right address in Sandbanks!

Amazing roast and food options - pork belly is one to note. Lovely garden space and dog friendly sections inside and out. Plenty of water bowls and some treat jars around. My only complaint is that the baby changing facilities were probably one of the worst (in a pub/restaurant) I’ve been to. Extremely dirty and poorly maintained - such a shame because everything else about the visit was great!

Brilliant service, garden and food here. We enjoyed a meal and drinks here with 8 of us and the dog in the garden. The Sunday carvery options were all excellent with awesome fresh Yorkshire puddings and gravy. Salad nicoise with soft poached eggs was perfect too. Everyone said how great it was after the meal so thanks 🙏

Our waitperson, Lizzie, was attentive and helpful. Enjoyed our starters and our Haddock and chips were first rate! Loved the outside atrium seating as well, very comfortable.

AMAZING SERVICE!!!!!! Adam Sam Terry and Zach are amazing. Lara is also so kind and happy all the time. Best staff ever. So polite and always a laugh. Highly recommend.

Managed to change our table in good time. Small delay on one drink, but overall great food, good portions, and not too invasive check-ins. Also good drink recommendations improvisation as my preferred drink wasn't on menu.

Perfect gardens to sit and relax in

Stayed for one night, hotel room was amazing, very comfy and well kept. Food and drinks were very well presented and delicious! Special thanks to terry who took our order and Kira who did our delicious drinks through the night and to Ellie who checked up on us and made sure everything was perfect

Brilliant Sunday Roast & Service

Returned to The Canford last night for my Daughters birthday celebration. Our third visit in the last two months. As always the food was excellent, and the service just right. Not too fast and not too slow. A special shout out to Abby who looked after us on the night, and was a delight. A big thank you to her, and all the kitchen staff. We had a lovely evening.

Lovely Easter Sunday trip out to The Canfird, which never disappoints on ambience, service and food. Kyle is very friendly, professional and hospitable and made our visit all the better. Would most definitely recommend

Great food and even better service from Lizzie!

Lizzie had a cool shirt and good food

Amazing food terrible service Lena wasn’t very good

Exceptional stay - great atmosphere, quiet at night, very comfortable bed, gorgeous bathroom, lovely soaps and moisturiser. The hotel manager went above and beyond to make sure we were comfortable and happy (I think she was the manager, if she isn't she should be). We were able to take our bikes into the room and were treated to mugs of 10/10 hot chocolate. Will absolutely be coming back!

Lovely little gem on the outskirts of Poole, beautiful beer garden with cute little huts. Lovely service from Chelsea, will definitely recommend and visit again.

Very nice restaurant, delicious food, and very friendly and attentive staff. Thanks to Lizzie!

We thought the service could have been better. The menu is on the pricy side which is fine but good quality service needs to be provided, if prices are high. What should happen is: Be shown our table and asked immediately if we would like some water for the table. Then after a couple of minutes asked if we'd like some drinks. What actually happened is: Be shown to our table and nothing. We had to get up after at least 5 minutes of waiting and ask if our drinks order could be taken. It was a least 15 minutes before our drinks arrived. We still had to ask for water. Our food arrived at an acceptable time after ordering but it took 15 minutes before our order was taken. When food arrived vegetable sides were luke warm. When ordered coffee these arrived luke warm as well. Menu quality good, food quality okay, service below average. It was a quiet evening but didn't think the young lady serving us was adequately trained in. Possibly not her fault but she was pleasant enough. Unfortunately our experience did not impress and gave us no reason to book again anytime soon. You did ask for a review !

Lovely pub, a stone's throw from the beautiful sandy beach. We stayed here recently for a short break/getaway and it was everything we could have hoped for. The staff were really friendly and helpful, the food was great and our room felt quite luxurious without being OTT. There were thoughtful touches throughout. Thank you to the team, we had a great stay and would love to come back!

Spent the weekend in this beautiful hotel with my family, 5 min walk from the beach, great service, great food, couldn't of asked for more, will be back 100% recommended

We met with family today 26/03/25 for lunch. Service was excellent. There was a good choice of food. The portion size was good. Well presented, good quality fresh food and tasted delicious. No complaints from any of us. Will definately return.

Great fish and chips, lovely wine, and our waiter went gave us excellent service 😀

Food was amazing, staff all so helpful and lovely. The pub/restaurant is beautiful inside and out. Dog friendly too! We sat in the conservatory area and ate a lovely sunday roast. We will be back!

This place is great. The rooms are gorgeous and the food is great. Zac was a highlight of our stay - he has the best customer service approach and made us feel we were staying in a really classy place. This is more than just pub. It's a great find to stay in the area with a cracking location.

Visited for lunch Valentines Day. Nice atmosphere, quick service and food was great. Great location just 5 mins from beach.

Always very helpful friendly staff. Nothing is too much trouble.

A friendly welcoming atmosphere and always on our list of places to visit when walking with our dog in the area. Yes, dogs are made welcome as well

Brilliant premises, lovely staff and great food. One of our favourites!

Food was ok, but it took over 20 mins to just order drinks and food took forever. Service was too slow and wasn’t even full

Stunning pub and hotel. Service is so welcoming and friendly that we don’t want to leave. The food is delicious and definitely recommend trying it yourself. The space is gorgeous and clean. Our room was lovely and well looked after though out our whole stay. We are staying with a toddler which they took care of so nice by leaving a box with books, toys , coloring things and even packages of hot chocolate and marshmallows for a treat. The team is genuinely great and so considerate. If you are looking for a stay or just lunch/dinner I think this is the place. Thank you

Went in with a group of friends from London. Place and location was great. Service was 10 out of 10 . We did not try the food as we were invited somewhere else. But we can see that the dishes are very presentable and the look tasty. I would go back and try the food

We came for the January set menu as advertised on your web site, unfortunately you hadn’t said it didn’t start until the 4 January, we booked for the 2. We went elsewhere

We enjoyed a last minute Sunday family gathering here. Very friendly and accommodating staff. Food was delicious, including roasts with a selection of meats. It's location and ambience is very traditional country feel, with a modern twist. Good job The Canford.

Very nice pub and hotel. Lovely decor and excellent staff. Our room was generally ok although AC and hot water pipes very noisy. Bathroom a little tired with various issues with the loo and shower.

Hi … well we were recommended to you and came for dinner. You asked ‘what did we think’? Our welcome was totally grumpy and disinterested. Service in general was inept and the food very average .. and some of your Trip Advisor reviews are similar. So, more training all round and maybe keep a close eye on your hosts/managers. Thanks

A great Sunday lunch after we were let down at short notice by another venue and the staff here managed to fit all 8 of us in. Food was great, good value and service was outstanding. Our waitress Alicia has the memory of a genius and a great sense of humour. Well worth a visit.

A great early evening dinner at the Canford. A warm and friendly welcome followed by a fabulous Sunday roast. Friendly and attentive service made our latest trip to the Canford complete!!

We really enjoyed our Sunday roast/birthday celebration at The Canford - great service, great food and a surprise birthday treat made the event extra memorable

Roast was incredible and service was excellent, couldn’t fault the whole experience

Really good Sunday roast. Defo would come again.

Great Sunday lunch and a lovely atmosphere.

The food was good, sevice was excellent. Prices were reasonable and the menu varied and interesting, including a day boat choice of a whole plaice. We were a party of 7 which included a new baby and a dog and were made welcome. Friends who have stayed say they were pleased with the room. There is off road parking and the hotel is within easy walking distance of the beautiful Poole beaches. What more can one ask for? .

Very nice service in the restaurant, great food and rooms extremely comfortable and clean. Perfect, well done !!!

We went to the canford for Sunday lunch. I can honestly say that the Roast beef was fantastic and so was the service! Looking forward to another visit.

Food was good Service very good. Our waitress was lovely. Would go by again for sure.

Lovely place always welcoming I go every week for tea & cake

Lovely pub. In a location near to the beach

Thoroughly enjoyed the cheese & wine event last evening. Well organised. Learned about 4 wines and cheese pairings. Looking forward to the next one. Hopefully with reds? Thank you. Highly recommended.

Alicia is the best waitress I've ever met. A lovely soul!

It is well assembled and good quality.

My family and I came for a roast dinner yesterday at 5pm and were all really disappointed with the food. We definitely find the lunch service tends to be more reliable. Such a shame as we love the pub.

Absolutely delicious lunch and great service

Dinner at the Canford last night, great food and service and good value.

Nice atmosphere, great location but don’t order the bavette steak.

Friendly and helpful staff but the food was awful. Not sure what’s gone wrong here as previously had decent grub. I guess it’s a good sign that a lot of the meals had run out but all of our meals were either really bad or ok. Sadly won’t be back anytime soon.

Beautiful place Polite lovely staff Food excellent in restaurant

Tasteful furnishings, beautiful winter garden. Quite loud when the number of visitors is high.

Place is lovely, had been a few times when it was the plantation. The food we ordered came out incorrect, it was taken back for the right dinner. When it finally turned up half the veg was missing and it tasted bland. My partner shared his burger with me which also tasted bland and was fully of fat but no flavour. Service was great. Food was just poor. No1 at the main till in restaurant so if you hadn’t been before and wanted to be seated you’d have to go to the bar to ask where you were sat. They gave us a table number and pointed to where it should be. Unfortunately none of the tables are numbered so we had to ask another person where we were supposed to be sat as we had booked. Was much better and smoother when was the plantations the menu itself is also pretty short

Had a delightful afternoon with friends and a supper which was fabulous.

Went for drinks after a christening. Bloody Mary s not good, way over spiced, especially Worcester sauce - bartender poured a whole measure of it FFS, otherwise as nice as ever

Nice place for a last minute beer of the evening.

I recently stayed at The Candford, and despite the challenges of being short-staffed, the service was outstanding! The team went above and beyond to ensure we had a comfortable and enjoyable stay. Every staff member we interacted with was warm, welcoming, and incredibly attentive, which truly made our experience special. The hotel itself was lovely—clean, well-maintained, and offering all the amenities we needed for a relaxing stay. The location was perfect, and the atmosphere was peaceful and inviting. Even though they were clearly short-staffed, the dedication and professionalism of the team never wavered. They handled everything with grace and efficiency, making sure we were well taken care of throughout our stay. I highly recommend The Candford and would definitely stay here again. The fantastic service more than made up for any minor inconveniences. A big thank you to the wonderful staff!

I did not stayed in the hotel, only used the F&B therefore no rating for rooms.

We stayed at the Canford for the weekend of our wedding at Compton Acres. Excellent service, excellent breakfast, the room was great! Jerry and all the staff were super friendly and helpful and very thoughtful to offer extras for our special day. Our rooms were clean and made up every day to a brilliant standard. The food we had for breakfast was fresh and of excellent quality. To top it all off, we were only a stone's throw away from one of our favourite beaches. Thank you so much for making our weekend special!

Dried up sandwich, how can be so wrong. Bread wasn’t fresh and way too expense: It was a shame the food was inadequate as the garden area is very nice.

Horrible experience. They messed up our food order, after 45mins we checked where it was at, they admitted to confusing the tickets, fine, these things happen. The food eventually came, it was luke warm, I complained, the waiter, took it away and threw in the bin. He allowed the children to keep the food. I managed to get a refund after a show down in the middle of the pub! Horrible man, mediocre food from what I could tell.

Dog friendly pub restaurant with good food and service.

We had a delicious lunch! Super staff

As an external customer which is not staying, the requirement of downloading the app and creating an account does not make the service easy nor fast.

Delicious food. Great staff - very friendly & attentive. Nice relaxed vibe in Tiki hut for a birthday celebration.

We ate at The Cranford twice this week while staying at a local Airbnb property. It was easy to book online. Had drinks before dinner in the garden which was very relaxing. Our dinner was served in the conservatory which has a great atmosphere. The food was very plentiful and delicious and the staff were very friendly and knowledgable. I particularly enjoyed the Cornish Sardines which were on the specials menu. Would definitely recommend this restaurant.

We had a get-together the day after our wedding in the garden. The pub allowed us to make use of the tiki hut and put tables together in the garden. Service was fast, the food was good and reasonably priced. I'd definitely recommend coming here for a lunch or a small do!

We had dinner , with a warm friendly service, fantastic food, great ale on tap - (Beavertown's Neck Oil) Pity the heat lamps didn't work on one side of the Tiki Hut, (which was brilliant too). But fix that and it's a 5*

Lovely pub with good food and an epic garden, kid friendly and generally a good menu.

Really good experience, good food and lovely place to have a drink.

Nice place! They were however using power tools in the main dinning area while we were eating…

Had a lovely meal here this evening, I don't remember our waitresses name but I can say that she went above and beyond this evening and made me my family and friends feel at ease and was also a great laugh too and eas so helpful as we had a couple of picky eaters too. Lovely food, beautiful place and excellent service 👌 *I would like to update, I found my receipt and the lovely waitress was Alicia* 🤗

Very nice,,goods choice of beers

Excellent food with great service! Highly recommend and will definitely be back

I was on a cycle ride and chose to detour from sandbanks rd up haven rd, a very steep hill, as the last time I visited the Canford they were serving proper job ale, my favorite. Unfortunately when I got there they had run out. Most disappointing even though the youngest was ok.

The Canford bar and hotel is in a beautiful setting getting the evening sun. It Taylor’s itself in expensive beers and wine and disappointing food.

Beautiful place, great customer service, was not impressed by the food!

I was in a party of 4 that had dinner at The Canford on Saturday. We were seated in the conservatory area which is really pleasant and there was a good atmosphere. After that it was a bit of a mixed bag. I was the only one to have a starter and the 'Hot Mackerel Pate' was served chilled. It was nice but not as described. For mains, two had risotto which was good, the 'Day Boat Fish' surely could have come with potatoes at the price and the Caesar's Salad was as described i.e. predominantly dressed lettuce. For dessert, we were amongst the patient ones who waited for a dessert menu (at least one other table didn't). The Eton Mess was mostly cream with some meringue and the smallest amount of fruit. The others enjoyed their desserts. Much of the issue on the evening seemed to be due to the waiting staff being rather overwhelmed by the number of dinners, despite their hard work. I would give The Canford another chance because the potential is there for it to be really good. However, on this bank holiday Saturday, is was no better than okay.

I liked several things about this place, but it had some annoyances. It's a hotel/pub with attractive decor and has a nice outside space with great afternoon sunshine, secluded by trees and several roof-covered huts of varying sizes that are cosy, as well as other open tables. After a crisp glass of rose we were tempted by burgers which were good with decent fillings. Couple of problems with the outside space. Main one was a total failure to clear away finished meals and glasses, and the staff were in no way inundated with customers, it was just about attention to priorities. This is near the coast, so you had a big seagull popping in to eye up the leftovers and get a meal, and a magpie doing the same. If they cleared up promptly this habit wouldn't develop. Less of an issue to some, but just an eco-bugbear that the whole open area is covered with astroturf. Just a shame a better way can't be found that looks better and is kinder to the environment.

Went for Sunday lunch and was not disappointed - the plate of food was huge, delicious, and all cooked to perfection. All roasts came with a Yorkshire pudding and a root vegetable mash. The pork belly was divine - moist and tender - naughty but very tasty. There are only 4 stars for service as although the waitress was sweet, she wasn't confident and didn't know the full range of soft drinks, but didn't offer to find out either. My other gripe is there was an overwhelming smell of fried fish in the restaurant (and I like fish), fortunately I sat in the conservatory.

Best chicken roast I ever had. And I normally don’t like chicken 🐣 Would’ve been nice to be able to book outdoor area, but this was not allowed online.

We really like this dog friendly pub. Service is always very good but can be quite slow at times, even when they don’t look busy. We went for the usual ‘Skinny, extra-hot latte ‘ and it did not disappoint. It was hot but not Extra... The coffee has a smooth flavour and certainly hits the caffeine spot at a competitive price.  Recommendations from us would be to have a larger cup as it goes far too quickly. Final note: General housekeeping, cobwebs on the entrance lighting and the artificial lillies in the ladies restroom needs a good clean.

Good service and nice hot cross buns

Nice Sunday lunch with generous portions! I am very often disappointed by Sunday lunch as quality of the finished product is often below the one I do at home...in this case it was very close! Roast potatoes were OK. All the rest was superb!

Really good food, yummy Sunday roasts! Good drink options. Staff are very friendly and helpful.

Really enjoyable Sunday lunch. Lost a star as could have been slightly hotter. Great service. Best roast in the area.