The Cake Solution Mapperley in Gedling

Really sad to see the demise of this once great centre. Now a self service restaurant and staff who don’t seem to have any customer service skills. The cappuccino lacked lustre and coffee! Peppermint tea had bits in and when returned we were told that these were to be expected as if we’d never seen one before. The Brie bacon and chutney ciabatta was dry with hardly any taste or Brie or chutney!!! The garden centre used to have great displays giving ideas for garden planning. All that’s gone and helpful staff appear to have been replaced with unenthusiastic people. The beautiful hedges have been removed - not sure why as you’re not going to be busy if you keep taking this approach. Really sad to see and I’ll be visiting other more personable centres in the area in future. Steer clear is my advice.

Terrible customer service. Brusque and rude. We're given our drinks without our dessert and no mention of it, so I asked. Unkind manner in response. Have been to this place before but not for over a year. Been to cheesecake shop for almost 20 years. Was definitely cheated by the slither of dessert given. No desire to go back there again. My money is just as good as anyone else's - I'll spend it elsewhere.

My friend and I visit this place about once a fortnight. It has been taken over by new owners/management recently, and the menu has changed - cooked breakfasts are now served until noon (breakfasts weren't served at all before). No main meals now (they used to serve chilli con carne, shepherd's pie, pie and chips, etc). I had a (tiny) jacket potato for £5. A slice of cake is now £4.25 a slice!! The cakes aren't even fresh or baked on the premises. We're going to go to Sprinters instead in future.

Lunch at the Hutt , Saturday routine. Has smothered chicken and chips. Was fantastic. Chicken tasty and the sauce makes it really exceptional. You can have bacon, I prefer not. As usual staff polite , new Manager Jo very nice.

Cassie and the team at the vale are absolutely brilliant , great atmosphere and always a warm welcome. Food choice is excellent but i always recommend the carvery, the best in Nottingham BY FAR! Dog friendly too, and a pool table and darts as a new addition to the place is a game changer! Can’t recommend the place enough!