Based on 590 opinions finded in 1 websites
Based on 590 opinions finded in 1 websites
Nº 160 in 315 in Staffordshire Moorlands
Opinions
Unfortunately the pub no longer serves food so we had a swift pint and left. Such a shame the home made steak & ale pie was awesome.
Chris Hill . 2024-10-14
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Nothing on any of its pages or Facebook to state nor doing food. Quite disappointing as thats exactly what we came for. The bar lady was nice and friendly and apologetic about the situation. The atmosphere of the pub itself it lovely. Beautiful building and decoration. Just wish they'd be honest online as to not disappoint more people!
Courtney George-Jones . 2024-09-24
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Lovely pub with a decent food and alcohol selection.
Alex Poole . 2024-09-19
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Hosted a wake on 6th September, polite staff reasonably priced buffet with good selection would recommend.
Anthony McNicol . 2024-09-09
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Stopped here for a pub lunch with the family on the way back from Alton Towers, friendly staff, nice simple menu and food was fantastic.
scott brown . 2024-08-23
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Lovely little waitress which seemed to be running around and following order's from bar staff, felt sorry for her as she only had a pair of hands and was being told to do god knows how many things all at the same time, the starters came 1hr after we ordered, considering it was a meal for 2 we found this to long for a starter,this only came once we asked how much longer it was going to be. The main meal was ok however the Peppercorn Sauce had not seen a single Peppercorn!! When we asked what sauce it was we were told Peppercorn sauce, when we complained stating it was not the woman from behind the bar seemed to be taken aback at our comment. Next table to us was a party of 10, lovely party, they arrived at 7.30 and went up.to order food at 7.50, again they were told by 2 bar staff ladies that they could.not take the other due to.the kitchen closing at 8pm.yet on your website it does stipulate 8.30. 10people got up and left the place. If this was my business they would have been accommodated not refused to be served. The whole experience unfortunately has put us off for a return visit which is a shame. Word of advice, get your staff on a customer service course, it may just save you some customer's.
Debbie McColl . 2024-08-10
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Brilliant pub. I've been driving past this for years & always wanted to go in, so today we did! We only had a drink but it's a lovely place - really friendly staff! We did have a peek at the menu and it looks fab so we'll definitely be back!
Heidi Bowen . 2024-07-18
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If you're looking for fast service, this is not the place to go. Despite only having four tables occupied (including ours), it took an hour for our food to arrive, and even then, our order was incorrect. We had to correct a mistake when the food first came out but the mistake was never corrected. When the waitress finally came to check on us, we had already finished our meals. The manager was present the entire time but didn't seem to help. She removed the drinks (4 jugs of juice) from our bill due to the wait on our food but failed to make any eye contact with us at all nor apologise. The best employee there was a new waitress on her first shift (who was receiving no guidance may I add). The food was edible but nothing special and extremely overpriced. Overall, it was a terrible experience, and I wouldn't recommend spending your money here.
mia mcquaid . 2024-07-18
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Nice to come back to this pub. Had a good atmosphere and the new land lady was doing a great job. Look forward to spending the summer drinking here
Bret Murray . 2024-06-16
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Came for pub quiz on Tuesday evening, 8.30pm start. Great fun 👍😀 Good atmosphere and lovely historic building, detailing Joule's facts.
Terri B . 2024-05-28
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Visited for drinks but noticed that the food service wasn't great. A table had 3 of their meals delivered and the other person didn't get theirs for 15 minutes with no apology given. Two guys on another table waited 20 minutes before being told that what they had ordered wasn't available. Don't think I'll be going for food any time soon
Charlie Elton . 2024-05-23
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Well worth a visit. Great village pub. Highly recommended.
Steve Haines Counsellor . 2024-05-23
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Nice pub, nice service, parking available.
Tony Bradbury . 2024-04-23
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Met friends not knowing what to expect, came up trumps, food, service,all good,on a cold day.
robert cross . 2024-03-04
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Myself and my partner visited The Butchers Arms last weekend. We had spotted the pub on our way back from Alton Towers. We both had The Baconator burger meal. It was hands down the nicest burger I had ever had. The chunky chips were amazing. The service was quick and friendly. We will definitely be going back again to try another one of the burgers on the menu 😋
Sarah T86 . 2024-02-27
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Nice food and nice pub with a good atmosphere. And dogs are allowed there as well.
martin fernyhough . 2024-02-18
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Terrific night ...Great food and prompt service..can't wait to go back...
d.f milner . 2024-02-16
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Went there for a thai food night, food was awful sorry to say this. Pub was lovely with friendly bar staff. Thanks for your response but I have to totally disagree.....YOU ALLOWED YOUR PREMISES TO BE UTILISED BY AN EXTERNAL ORGANISATION. YOU TOOK THE MONEY AT THE END OF THE NIGHT.....How you possibly perceive its nothing to do with the pub leaves me in total bewilderment. The responsibility simply in law lies with the person who you give your money to in this case The Butchers Arms...Totally surprised this isn't understood by the person responsible for such a lovely looking pub.
Nick Tunstall . 2024-02-05
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Great atmosphere great staff , great food great village pub
martin sims . 2024-01-23
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Banging Sunday lunch as always....
CHRIS WILLIAMS . 2024-01-21
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Lovely meal. A bit cool in there tho even with heating and fire on
Wendy Lyons . 2024-01-20
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For how nice the pub and location is I was slightly disappointed with the food and drink v cost. Downside: - The staropramen tasted tangy so I had it changed to cider. - The burger had mac and cheese and pulled pork but the buns weren't toasted so I had to finish half of it with a knife and fork as it fell apart. - Bottom of bun was cold and damp so not sure if plate was cold or bap was defrosted - Fries were OK but needed to use fingers as fork snapped them in half Upside: - lovely staff - sat in front of the log burner was great - Inside is traditionally brilliant - Nice coleslaw - Dog friendly Overall I just felt it wouldn't have taken much to make the food banging instead of just above average, which makes it way more expensive for similar that you would get in a standard food chain pub
Kev Salt . 2024-01-19
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This is one of the best local pubs in the area. The vibe is always buzzing and the drinks on offer are fantastic. This is our new local
John Saville . 2024-01-15
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Go on Tuesdays for quiz night. Good night out.
Wendy Martin . 2024-01-09
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Lovely building friendly staff very nice place oh and great range of beers
Alan Cairns . 2023-12-31
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Fab food, friendly staff and a welcoming atmosphere with a lovely log burner
Owen Jones . 2023-12-21
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Great pub with good beer, and a good quiz on Tuesdays
Jamie Whyte . 2023-11-29
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Best around. Super nice service and staff. Regular visitor now. Good ales, brilliant food.. would recommend every time A year down the line and I still come here. Bar staff great, Lexi needs to wear less or see through items, but she's great. Dave hates mice.
Vini Charger . 2023-11-10
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Stopped here unplanned on the way back from Alton Towers on a very rainy day. Lovely pub. Great menu for all the family and the chicken ham and leek pie was epic. Only issue I had is only one of the fires was lit!
Alex Sefton . 2023-11-07
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Great food best steak i have ever had the steak and ale pie is excellent
Phillip Partridge . 2023-11-03
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Great selection of pub food. Lady behind the bar was lovely and brought our dog a bowl of water without even having to ask. It was a bit chilly at 8pm on a Saturday night, so the log fire being on would have kept us in there longer.
zara Nicholson . 2023-10-29
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Amazing staff and lovely atmosphere!!
Potteries Buddha . 2023-10-16
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Had a lovely lunch here yesterday. We had a very warm welcome. Camembert and the chutney was amazing. Taste hot dog and followed up with yummy bread and butter pudding. Really happy we found this pub.
Claire Richards . 2023-09-19
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Lovely atmosphere in a country pub. The food was really nice, the staff were incredibly friendly.
Craig Wingfield . 2023-09-19
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Warm and friendly pub very welcoming and dog friendly
Lisa Fox . 2023-09-12
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Very quiet for a Saturday night but nice chilled atmosphere
geoff a . 2023-09-10
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Perfect place to stop for a quick pint.
Glyn Adams . 2023-08-28
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Reduced lunch menu due to no chef. Paninis flat. One not very hot. Beer great Staff lovely
stephanie wilson . 2023-07-19
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What a great welcome from a lovely pub with a superb crew.
Mel Tudno-Jones . 2023-07-16
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Lovely for and Lovely staff, what more could you ask for.
Ciaran Brennan . 2023-07-15
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Cannot fault this lovely pub, atmosphere and staff were wonderful. Beautiful sunday lunch, well worth the visit.
Christine . 2023-06-25
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Great place for a drink. Must try the food next time.
freedomspark . 2023-06-24
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Beautiful pub, beautiful staff...chef your food is perfect ..served by lindsey & lexi 100% on service...mat is the best landlord & you should be so proud of yourself & your team
Andrea Wood . 2023-06-23
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Staff were welcoming, however, the food was not that great.
Kieran Deaville . 2023-06-19
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Great service, very attentive staff. Food was enjoyable and worth the money.
Emma Lownds . 2023-06-11
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Good joules pub staff are brilliant.
andrew kincaid . 2023-06-04
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Amazing food would highly recommend Amazing service Pleasant and polite staff Well done matt & the team
Lee Spooner . 2023-05-26
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Very nice Joules pub, so has a nice pint of green monkey on. Have tried the food here and its very good, look out of the specials on the boards too. Went again on last bank holiday weekend, it has changed hands now, but the food is still excellent and had a brilliant pint
Craig Lawton . 2023-05-08
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To say the Sunday lunch was good would be an understatement. Plenty of meat, vegetables cooked the way I love them, oceans of gravy. The only issue was the impossible to open condiment sachets, but the very friendly staff sorted that out for me. Apple and blackberry crumble lovely. Will be coming back soon
Robert Poole . 2023-05-07
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Had a lovely meal a really friendly staff team grandkids had a children's meal they enjoyed theirs too
Sharon Corbishley Corbishley . 2023-04-12
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Lovely Pub. Very friendly staff.
Bessong Blessing . 2023-04-03
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Fantastic country pub with a very friendly old fashioned feel ,great friendly service , entertainment when they have it on . Very homely. Food is great too, I really recommend a visit
Mark Hallett . 2023-03-31
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Popped in for the first time on Sunday. Lovely traditional atmosphere with very nice, well priced food. Clean and well maintained. Would recommend!
Fred Thomas . 2023-03-28
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Absolutely amazing food and good portion sizes
Megan Lee . 2023-03-16
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We were cold, the fire wasn't in...or if it was we couldn't tell, it was a cold snowy day when we went. Food was excellent. Had to stand at the bar a while to be served as no one behind the bar. Just little points, if it had been warm in the pub with the fire in..five stars would have been no problem. I will go again as food was top notch, but I will have to take me gloves or leave it till summer. 🤣
Suzanne Brunt . 2023-03-15
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Just been in after a funeral staff really nice had something to eat very nice pub
Alan Davies . 2023-03-09
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Great pub . Just pay cash , and help the landlord out card phone payments are killing the pub trade visa are taking the piss
Lance Lovatt . 2023-03-01
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We booked The Butchers Arm for a wake after my mum’s funeral with very short notice. Lyndsey was excellent and very accommodating. The quality and range of food provided proved to be a real hit with everyone- served exactly when we wanted it, we were all more than satisfied! Great service- would highly recommend! Thank you.
Elaine Brookes . 2023-03-01
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A nice pub you can get food and drinks and it has wheel chair access but a bit pricey there
Raymond Bickerton . 2023-02-22
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Matt and the team are brilliant
Rob Charlton . 2023-02-18
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After driving round to find a pub that does food (it was the 7th pub) I had the hunters chicken, my partner had the steak and ale pie, both meals were spot on the staff were really helpful and very friendly, the pub was very nice, we both can't wait to go back to try something different 😀
Jean Rogers . 2023-02-07
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I recently visited for drinks and buffet after a family funeral. The pub and staff are welcoming and polite. The buffet provided was excellent with a great chouce
Chris Williams . 2023-02-05
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A Joules pub that serves traditional pub food in a pleasant atmosphere. We went for lunch, there was a good fire going and everything was clean and organised. The staff were very friendly and greeted us with a smile. The pub has several offers on during the week so you don't have to break the bank. Forsbrook isn't too far from Foxfield Railway so it's a good place to sit and reminisce about your day.
G Caton . 2023-02-04
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Great evening supporting a local band, great atmosphere.
Ruth Cope . 2023-02-02
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Nice pub, friendly staff and great quiz!
Neel Mavji . 2023-01-19
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Good beer good pies, i need say no more
Clive Brown . 2023-01-16
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Called in for lunch as we where in the local area. Warm welcome was given, good food, pie was really good, service was great and good value. Nice traditional pub, we will be back next time we are in the area.
Matt Wootton . 2023-01-05
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Very welcoming, good food, prompt service, reasonable prices and lovely atmosphere.....Will definitely visit again upon my return to Staffordshire.
S Willhart . 2023-01-05
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A well managed pub with a great food menu and large selection of quality drinks. Good atmosphere during the day and evening.
Laura Hulse . 2023-01-02
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Great beer, prices quite good, lovely beer garden, could do with a TV or 2 for the football
Jamie Turner . 2023-01-01
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The meal was amazing. Had the pulled pork in half a tiger loaf. Lovley.
Matthew Baldwin . 2023-01-01
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They "lost" our food order, had to wait over an hour and half for food and even then it wasn't worth the wait.
Robert Hall . 2022-12-11
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Waited over an hour for food to be served and other customers who arrived before us got served first. When food came out it was nice but some items were cold. Portion size was average. I expected better to be honest.
kim coates . 2022-12-11
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Great food and good service, very reasonably priced varied menu. Good value on the offer of the day. Pie and a drink for £11.
Carol Wise . 2022-11-28
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What a lovely pub! Husband and I popped in for lunch on our way back home to the Wirral after a weeks holiday in Ashbourne. Both had a lovely meal and a pot of tea....very good prices! Young lady serving was lovely and even quickly offered my assistance dog a bowl of water. Thank you for a lovely visit.
Amanda Stirk . 2022-11-13
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Had a lovely mid-week meal, warm welcome staff, lovely real fire, food great and service great as well, highly recommended.
dan smith . 2022-11-06
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Good pint of Guinness staff very friendly not eaten there but heard good reviews about the food definitely worth a visit 🍺🍷
Nigel Matthews . 2022-11-01
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Lovely atmosphere, lovely food friendly staff Will definitely recommend and visit again.
Jackie BOWCOCK . 2022-10-28
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Went for curry night which is a curry and a pint for £11. It states nowhere what is or is not on the offer. Girlfriend ordered a cider and staff didn’t warn it wasn’t on the offer until it arrived. They stated it was only on joules pints so I ordered a joules lager and staff said no it’s only on the joules ales. No warning was given, staff were rude and food wasn’t great. Go elsewhere.
Liam . 2022-10-26
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Very tasty food, large portions, attentive staff. Thoroughly recommended. Homity pie not on main menu but very very tasty.
Angela Williams . 2022-10-24
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Ordered chicken skewers for staters expecting 2/3 skewers. 1 came on a plate and when asked why it says skewers when it should say skewer I was told it's a typo error. 🤷🏼♂️won't be goin back there again
martin cross . 2022-10-23
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Stopped off here after a trip to Alton Towers....and we discovered a Real gem of a proper traditional pub. Excellent food, cooked by a first class Chef.....Best steak I've had in a long time ...Steak was well done has requested.. succulent and tasty. Never tried Black pudding with Steak before but it will now be a regular request... Everything was cooked to perfection. 😎👍 The home made Steak and Ale pie was very well cooked, lovely, meaty, juicy Steak and Ale filling..pastry was light and melted in your mouth.... The home made black pepper gravy was thick and tasty...the home made onions rings were excepional. The side dish of Scampi was also exceptional, no grease, lightly battered and the scampi inside was well cooked and hot. 😎👍 The deserts were traditional deserts, apple crumble with custard and Lemon roulade but both were exceptionally very tasty. Hospitality, Customer Service and atmosphere was second to none. Lovely surroundings with a warm log fire. Really enjoyable meal and experience. Highly recommended. Thank you.😎👍
Leroy . 2022-10-20
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Food cold service disappointing
Jackie Flaherty . 2022-10-17
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Very nice Sunday lunch with family. Service very good and food was delicious!! 100% recommend.
Dave Hibberd . 2022-10-02
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Had a lovely Sunday afternoon meal with family. Drink, food and service was excellent!!!! Would 100% recommend!
Katie Hibberd . 2022-10-02
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Friendly staff and great food!!
James Amphlett . 2022-09-04
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Lovely coffee and lunch. Lovely staff
Barbara Bishop . 2022-08-27
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What a lovely pub food was fantastic staff very nice wish it was my local if you ever go to Alton Towers give this place a vist
Darron Tomlinson . 2022-08-21
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Ordered a fillet steak, it came at first the presentation of the food wasn’t great came with chips a large mushroom and tomatoes no choice of what goes on the plate, I don’t like either the mushrooms and tomatoes so all I could have was the steak and chips. The steak was fatty and very gristly it was only a little warm, the chips were just standard made chips. Personally I would not come here again for a fillet steak, my ratings of this are awful. I left more than half the steak.
Teagan Gillan . 2022-08-19
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Very good. Large varied menu and Friendly staff.
Janet Willinson . 2022-08-06
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Having grown up in the area it has been many years since visiting the butchers Arms. I have to say I was really pleased and pleasantly surprised following my visit. There has been a lot of work to bring the pub up to a high standard. The pub is owned by joules brewery now and a wide range of quality real ales are sold. Food is also sold although I did not eat there. Clean and tidy environment with friendly staff.
Mark Townley . 2022-08-06
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Staff excellent, and knowledgeable. Called for a drink, made very welcome.
Barry Simpson . 2022-08-03
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Glass was filthy !! Food was vile steak was full of grizzle chips undercooked and salad was brown … staff were nice tho . Gutted as reviews were good online by our experience was shocking 😵
Kelly Booth . 2022-07-31
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Lovely place and very friendly staff and customers.
Lukasz . 2022-07-25
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Lamb Shank Sunday Lunch. Delicious, could not fault the whole dish chef. Wonderful personal table service too. Thank you, we will be back to see you soon
Helen Anderson . 2022-07-25
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Excellent food , drink and hospitality !! Well done
Paul Jackson . 2022-07-24
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Nice pub, good variety of drinks.
Jon B . 2022-07-23
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Staff were polite.. Not great on small talk but very efficient when it comes to serving. Food Was great. Service was pleasant. Very quick service too. We will visit again for sure 👍 perfect for a quick evening meal 👌❤️ thanks we will be back
Robert Brookes . 2022-07-15
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Lovely food and staff . Highly recommend
Julie Ann Walters . 2022-07-10
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Poor service Wrong meal brought out Food was not hot
frank Riley . 2022-07-07
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I enjoyed a lovely Tia-Green Curry and soup of the day last week 🧑🍳. All very tasty with excellent presentation🔪 🍽️and a great service with a smile 😁 . Such a welcoming homely atmosphere and environment 🔥 Definitely worth a visit 💯🙂
238 Opinions
I love everything about this pub, the staff, the atmosphere, the food, the customers! Everyone is so friendly and in a short time I have made lots of new friends. The landlady puts her heart and soul into the pub and ensures everyone has a good time. As a female I feel completely safe going into this pub alone!