Ego at The Hollybush, Stockton Brook in Staffordshire Moorlands

Charlotte was great - very lively and friendly and everything happened quickly and smoothly - she’s a credit to the Ego team

Food Always lovely, Charlotte the lady who waited on us was lovely with a friendly personality

We had a beautiful meal served by Charlotte who is a credit to the organisation. She was super pleasant and efficient and perfect for the job! We really enjoyed our meal and little chats we had with her. I can’t recommend her or the Hollybush enough.

Always have great food and service here!

Excellent service great food and atmosphere staff were incredibly helpful especially Chloe

We had a fabulous lunch. Holly B was a super lovely and attentive waitress to our needs. Food amazing, all staff wonderful and an expansive menu. Thank you

Excellent visit, service, food & drinks and great value for money....

I was served by Charlotte and she was very pleasent and seems happy in her role, She has outstanding customer service 10/10

Charlotte served us, we had a warm welcome and great service throughout!

Charlotte was a great waitress thanks very much for a great night

Charlotte was our waitress and she was very friendly and very efficient and helpful.

Fantastic food, service with a great atmosphere.

Charlotte was a fantastic waitress, she was extremely polite and very friendly.

Fabulous friendly service from Charlote

Charlotte was fantastic. So friendly and love her Stokie accent. Duk. Absolutely made our meal a great night.

Charlotte was my waitress and she was lovely. Great service and it’s always nice to see her when we eat here. The food was fantastic, highly recommend the pizzas, pasta and seafood. Will definitely be coming again.

Charlotte was our waitress tonight and she was so lovely, very attentive and made the night memorable!

A lovely meal was served by Charlotte!She was friendly, pleasant and most helpful. She made our lunch a lovely time. Thank you Charlotte!

Delicious food and a nice atmosphere but, depending on what meal you choose, it can be expensive for what you get

Service very good food not so .... had Sunday lunch..... veg very hard .... starter poor.... Yorkshire pudding so big took half the plate ..... husband had lamb very chewy .... dessert good 👍

Our first time here my wife had the hanging kebab i had rump steak perfectly cooked absolutely no fat or gristle service from the girls was excellent £5 tip will definitely come back

Charlotte was amazing today, first time eating here and she was so welcoming & gave the best service! Cannot wait to come back again

We were served by Charlotte and was super friendly and helpful

Charlotte was fantastic she is a credit to ego, she delivered fantastic customer service

Charlotte was such a an attentive waitress. Absolutely fabulous service. I will definitely be returning in the future

Thank you so much to our waitress Charlotte, she provided excellent service and made sure our lunch was as enjoyable as possible

Amazing food served by charlotte who was amazing and couldn’t be more helpful

The food was amazing and Charlotte our waitress was very lovely and so helpful!

Our waitress Charlotte was so friendly and helpful and made our lunch a lovely experience. We’ll definitely be coming again for girls night!

Excellent Service with Charlotte very friendly and helpful

I've been here a couple of times - for a family meal after I got married and also for my birthday recently. It's been excellent both times. The food is fresh and delicious. There is loads of choice on the menu. Plenty of veggie options for me to choose from. I recommend the daytime deals if you can get there before early evening - they're great value. The alcoholic drinks are special and well made. Plenty of free parking. Baby friendly.

We quite often go here if we are going out to the cinema or a show, lovely staff lovely food

Had a great evening with BChaw! Thanks

Really good food there, the steaks there are done brilliantly, would recommend to anyone going.

Cocktails gorgeous to start and lovely food served by pleasant ,professional staff

Awful experience. Hour for the starter. Hour for dessert. Hour for the bill. Food poor.

We had a great experience being taken care of by Charlotte. Nothing was too much trouble, the service was second to none!

Lovely service this evening by the amazing Charlotte! So bubbly and attentive and made our evening🫶🏻

Menu with a wide choice. Food excellent. Expertly served and looked after by Charlotte.

Charlotte, our waitress was fabulous, she took on board our humour and was very pleasant and attentive

Charlotte was a credit lovely personality and made the visit worthwhile

Charlotte was phenomenal when we visited and very approachable, she was very professional in her service and we will be returning again off the outstanding service she gave us

Charlotte out host was fabulous. She was very pleasant and knowledgeable about the food that was ordered. She was very approachable and professional and we will definitely be returning here again

Charlotte our waitress was incredible. She was really attentive and kind

our server Charlotte was very approachable and professional. food was amazing and we will be be turning very soon

We were served today by a lady called Charlotte. She was extremely professional. Easily approachable and we will be returning again very soon. Highly recommend

Excellent meal, great service from Charlotte

A lovely lady , attentive and very friendly charlotte

Enjoyed our visit. Good food. Great service from Charlotte.

Charlotte was professional. And very approachable would highly recommend and will be returning

Charlotte was a very approachable and nothing was too much trouble very professional and lovely lady she explained the menu in detail and I would definitely recommend to my friends and I will be returning

Charlotte served us , see was very friendly and efficient 5 stars

Charlotte our waitress, was amazing - wonderful customer service. Phenomenal!

Charlotte was phenomenally amazing couldn't have had a better service, very pleasant and the food was ace too

Charlotte our waitress was first class

Excellent food and attentive staff. We will be returning soon. Fantastic choice of menu. Outstanding chips. Delightful salad dressing. Fabulous steak. A most pleasant experience. Most professional staff.

Lovely evening with my husband. Yannis went over and above to make our evening a great one.

Go here quite regularly with my mum for lunch. Usually on a casual basis we sit outside on a nice day and have a light lunch. Always enjoy it. This time we came just before Xmas and dined inside. Had a lovely 2 course meal and received exceptional service from Holly, our waitress. She was very accommodating, and friendly. We had such a lovely experience and it really brought a nice start to the Festive season.

Overall a lovely lunch, great service and atmosphere. On this occasion the roasts were not as hot as expected, the pizza was good and the desserts a little inconsistent between the mini and the main dessert.

I've been to ego twice in the past few months, the first time was a Saturday night where it was extremely busy, our waiter seemed to be working two rooms and was very slow. The food was also very average. I tried again recently with a wednesday night offer and this time the restaurant was not as busy and the food and service much better. After checking the bill the next day we realised that the offer had not been applied and we had paid almost double. I emailed the restaurant but no response.

Brilliant fast speedy and very yummy and excellent service from holly b very fast to clean up The water we spilt

When booking I messaged them to ask if we could have a table in a corner or tucked away because well anxiety and they 100% delivered the initial table they had for us wasn’t available as they were waiting for some customers to leave so gave us the option of looking at another table that was available or we could wait 5 minutes for the one in the corner, the second table was perfect, the staff were incredible we were served by the same member of staff that greeted us at the desk, and he went out of his way to make sure we were comfortable the food was incredible (highly recommend the calamari and mussels) and everyone was just so friendly literally now my favourite restaurant. Who doesn’t love a place that caters to mental health where staff go out of their way to meet your needs

The service was good and the drinks were good however the food was dissappointing. The first course was good. However the second course arrived just warm. By the time we finished eating the dishes were cold. In addition my honey coated belly pork was dry and tasteless despite being covered by a thick sauce which disguised any taste it might have had. Two of our party had a dessert. The chocolate brownie was good but the crumble was a joke. A spoonful of warm stewed fruit with crumbs dropped on top is not a crumble.

We haven't been here in over 15 years due to an awful meal and poor staff attitude. This time the staff were all really friendly and helpful. There was a bit of a wait for the starters but it was fine we were enjoying a cocktail. The starters were lovely as well. When the main course came though it was a big disappointment for me.the vegan options I chose was chargrilled cauliflower steak which I have never tried out but when it arrived it was a pile of boiled florets of cauliflower and they were cold. Absolutely not worth £18 and it looked like a sad beige afterthought of a meal compared to everyone else's. So I will book elsewhere in future where they put a bit of thought and care into the vegan option. They did offer one proper pudding which was nice. Other than this it was a much better experience than our last visit.

I really dont know whats happened to this place ,this use to be our fav place to dine ,we love goin on wednesdays for the dine out menu ,normally you struggle get a table but when we visited last wednesday it was dead such a shame ,we wont be coming back unfortunatly.

Great place, nice decor, brilliant food, piping hot and delicious. Highly recommended.

Nice place good food good staff good for a date night

Used to be great but this is now potentially the worst food I’ve eaten , rubbish portions

Wonderful food as usual. Charlotte was amazing made you feel very welcome. Always made sure we were enjoying are meal and everything was OK.

Very cool place, beautifully kitted out. Met up with some friends here, would come again 😊

Well it’s a lovely place nice service and good food there were four of us my birthday celebration….my gripe is you send loads of emails of which I had a birthday voucher BUT because we went off the kebab menu I wasn’t able to use the same which just feels like it’s a ploy just to get the clients so really my birthday celebration offering and taken away is terrible in my opinion and it will in future put me off going and go to a place where they honour what they offer!

This was my second visit in 2 weeks and on both occasions the person taking the food order was very miserable. There was also another member of staff who had a persistent cough. She did eventually take herself away from the restaurant area into a small room off the bar but as we were sitting close to the bar, heard the coughing for what felt like 15 minutes. She returned to serving food but was still coughing. This really spoilt our evening.

Went to Ego to congratulate my sister's birthday. A party of 14 adults and one child. Service was terrible 3 adult meals didn't come until the rest of the party had nearly finished eating. Side orders came when customers were nearly done eating their main meal. Had to ask staff to take an order for drinks and were not offered again. When i spoke to the Manager his reply was he only had 2 chefs working. This was booked has a celebration meal at £35.00 per head. All the food was preordered. This is an issue for the managers of Ego and NOT their paying customers. I was totally disgusted with the service and the meals that were served. Some meals came late and others were only luke warm. When speaking to the manager about the above issues £100 was knocked off the bill. That included the service charge ( which i would have refused to pay anyway )so only £50 was knocked off the total bill. When booking the table they said we had to leave the table by 8pm. But because the service was so poor we didn't leave till 9.30pm. seeing the table was booked at 6pm I'm totally appalled with our visit to Ego and will not be visiting again. Poor service and food delivered to a birthday celebration. Emailed Ego after the this recent review after the team replied saying to contact them by email. I am still waiting for their reply. I think it just looks good on Google, the owner/manager is not really interested or concerned what their customers feedback is and neither trying to solve any issues the paying customer has when dining in the restaurant 😡

Absolute shambles. Waited half an hour to be even seen at the front desk to be shown to our table. 2 hours later starters still hadn't arrived. No structure to this place, staff or service. Staff didn't appear to know what was happening. Asked to see the manager who eventually arrived at out table over half an hour after asking only to be told 2 chefs down blah blah. Did not pay for drinks and will never be visiting again. Shame it ruined my sons birthday meal. Only gave 1 star as couldn't leave less

Good choice of menus. Staff attentive.

Came for a baby shower, we booked the conservatory. Staff were so welcoming and kind, went out of their way truly to ensure we had an amazing time. 10/10 for the service. Such a lovely atmosphere. A heartwarming luxurious aesthetic. Will definitely be back again. Thank you to everyone who served us today 🫶🏽 xx

We went there for my wife's birthday and as we had some vouchers it saved on the bill total. Pleasant enough atmosphere when you walk in and you are attended by a receptionist who takes you to your table. We went at 12.30 and it was already quite busy, so I would imagine that it gets full later on towards the evening. Our waitress was very chatty and attentive and saw to it that we were served with drinks whilst waiting for our order from the menu. The food was what you would expect from this type of establishment, well presented and flavoursome. We enjoyed it and even ordered an apple and blackberry crumble pudding, which is highly unusual for us as we are both normally full after the main course. I would say that they were a little bit stingy with the custard, but apart from that everything was satisfactory.

Shocking ... Beer was awful.. service terrible ... 2 1/2 hrs wait for a 2 course meal for 2!! Wouldn't recommend or go again.. just set up fake people who want to be on Instagram...

Ordered the paella, which is supposed to be a dry rice dish unlike risotto, but it was absolutely swimming in grease.... That's all I could taste pure grease ... I could literally spoon it out... Then for dessert I had the apple and cinnamon pie and was extremely disappointed again it was soggy and the cinnamon was way too overpowering, when we asked for the bill we noticed it was a bit high and it's a good job we checked before paying as it was DOUBLE what it should have been and was another tables, and to really finish off the night I went to the toilet on the way out, it was dark, and absolutely filthy.... There was USED, SOILED toilet roll all over the floor not just in the cubicles but the entire floor and smelt absolutely horrendous, it very obviously had not been cleaned in several days......For a high end restaurant I'm absolutely gobsmacked.... I don't think I'll be returning... Probably ever....

Poor service . Even poorer food. Dinner in a paper bag🤣 . What a joke . Smallest steaks I've ever seen and table service so bad ya have to fetch you're own drinks from the the bar because the staff are too busy talking . This place was recommended to me . How low must people's standards of service be ....

Lovely food, great atmosphere! It’s always slightly too hot, but ok!

Yannis was very attentive and considerate with time. Always a pleasure never a chore at Ego

Lovely food, and Charlotte was wonderful!

My friend and I had a table booked at 1.45pm. We were served by Charlotte and were extremely impressed. Charlotte was very pleasant and helpful and it was such a pleasure to be served by her. It costs nothing to be pleasant and polite and she certainly gave us a tremendous service, which quite frankly is usually in short supply these days. We will be looking for Charlotte to serve us the next time we are in. The food was excellent and also the service. Thanks Charlotte

Charlotte was the best waitress we have ever had. Bubbly personally, attentive to all needs, interacts with people. Absolutely fabulous person. She gave a excellant service.

Charlotte looked after us and we had a great evening!

Absolutely beautiful meal. Charlotte was an absolute star as our server and was really friendly and welcoming from the very start. The food was beyond our expectations and has made a very special day even more perfect. Would easily recommend to anyone!

The service was excellent. The waitress was very friendly adding to a lovely night.

Food & atmosphere great! Charlotte was a brilliant waitress, friendly, professional & efficient

Charlotte was absolutely fabulous! She was warm, patient, informative and funny. She made us feel special and was so patient when we were trying to find our vouchers. Thank you charlotte

Charlotte was brilliant, great service, very patient!

Our waitress Charlotte was both welcoming and courteous. She was very knowledgeable of the menu and was able to advise on the dietary needs for a member of our party . We thoroughly enjoyed our first visit to EGO and will return.

Lovely place. Would love to be able to to have some sort of light lunch or snack lunch. Not sure why they don't do that.

Our table was booked for 19:30 we arrived a little early but still had to queue and wait for 30 minutes to be seated. We ordered a main course only, due to how busy it was. Our food eventually arrived at 21:35. Some 90 minutes after ordering, we were just about to leave without dining. The portion sizes were small and the food was cold. The following day both myself and my husband had upset stomachs having both eaten the sea bass. During the waiting time we spoke to 2 waitresses about the delay. The first waitress said ‘we are busy’ and walked away and made no effort to even check, the second waitress was apologetic and very pleasant, thank you. We have been coming to Ego Hollybush for over 25 years but can honestly say we have never experienced such poor service and poor quality of food. I won’t be returning in a hurry. Very disappointing.

Extremely disappointed. Getting told we have 2 hours before sitting down 20 minutes to take food order 1 hour 25 minutes for food to come (had to chase after watching the table next to us eat mains, dessert and pay) I came last week and the food was amazing. This week it was very poor. Had the same. There was no glaze, the chicken was dry. The chargrilled vegetables weren't chargrilled. Another meal the portion was small. The other meal had to be substituted as didn't have what originally wanted. Staff are friendly to talk to....when you finally find them to ask a question. No one checked if the meal was OK. Currently waiting for plates to be cleared - 10 minutes and counting. I'm shocked over the 2 different experiences in a week.

Best service we have received at your restaurant. We were served by Charlotte . Really good experience.

Massive thank you to Charlotte for making a memorable first time at ego, lovely to see her get to know the customers she’s serving. The food and drinks were absolutely amazing.

We are regulars at Ego for a midweek Lunch. Today was the first time we were served by Charlotte. She was friendly, polite and so accommodating. The food was lovely as always.

Had a lunch with some work colleagues and it was great. We were told the area chef was in the kitchen which may explain why the food was a lot better than the last time we visited.

4 hours it's taken to go though 3 course meal Service is slow and I'll not be returning any time soon