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4.4

Based on 1.839 opinions finded in 1 websites

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Nº 146 in 315 in Staffordshire Moorlands

CUSTOMERS TALK ABOUT DISHES WITH..roaststeakcookedpotatoesbeautifulchickenlamb
Score
OpinionsNoteGoogle1.8394.4

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Ego is a pleasant pub restaurant to visit. Surrounding decor is pleasing to the eye. The food is generally good. Staff are friendly and responsive to requests. Holly was our main server. But the other two ladies who served us were great too. Give it a go.

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Ivan Mayland . 2024-11-25

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Charlotte had such a friendly and personable manner, she made our meal really enjoyable, thank you 😊

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Sarah Ball . 2024-11-22

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I attended here on 21st November 2024 for my birthday with my partner. We had a lovely experience the food was delicious and very tasty. Service by Charlotte was amazing she is an absolute bundle of joy. She checked if everything was ok with the food, she spent time talking to us and many other customers. She seemed to put a lot of smiles on many customers as I saw them leaving. Charlotte served us with a smile every time, she was kind, friendly and approachable, I would happily say she is a delightful worker for your restaurant. Keep up the hard work Charlotte amazing service 😁😁. Thank you.

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Kayleigh Mills . 2024-11-22

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Lovely food on the prie fix menu, Charlotte served us and she was warm, welcoming and very attentive.

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Nikiesha . 2024-11-21

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Charlotte served us and was friendly and helpful throughout!

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Lee Rogers . 2024-11-21

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Lovely evening Thank you Charlotte fab service ❤️

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Linda Godfrey . 2024-11-21

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Fantastic staff. Charlotte was very attentive, nothing was too much trouble. I just wish that Ego had more desert choices on the gluten free menu. It used to be a lot better!

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Corinne Mountford . 2024-11-20

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Had a very nice lunch today. Served perfectly by Holly B. Not too fast not too slow.

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Ian Capewell . 2024-11-19

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Big place. Great selection of meals. Good place to stop on the way to the Peaks from daan saath

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Stephen Hyde . 2024-11-18

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Great friendly service, very good food. Thank you Holly B.

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Philip Grooms . 2024-11-14

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Good menu, reasonably priced. Good service. I've been to Ego numerous times, and food has always been good. I had the Sunday roast this time, and the beef was quite chewy. Everything else was good. Good cocktails, too.

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Jayne . 2024-11-11

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Fabulous food amazing staff thanks Holly B

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Donna Cross . 2024-11-06

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My wife and I enjoyed a really nice Tuesday Steak Experience at Ego Stockton Brook. Apart from the food which was top notch (the sirloin was cooked to perfection) we were looked after extremely well by Charlotte who was friendly, attentive and who was able to give us just enough time to make our evening special. At the end of the meal I was pleased to tell her that she would make a wonderful daughter!

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Augustus Bennett . 2024-11-05

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Wonderful evening, service from Charlotte was impeccable and topped off the experience!

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Fleur Clarke . 2024-11-05

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We always enjoy eating here. Lovely food and service. Particularly good service tonight by Charlotte and Jess ❤️

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Zoe Tett . 2024-11-05

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Charlotte was fantastic! Very friendly and welcoming, food was definitely the full 5 🌟

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Ollie G . 2024-11-05

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The food was delicious. A bit of a wait for the starters to come but I was in good company.

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Jane Rogers . 2024-11-02

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we were served by charlotte and the service was amazing. she was very polite, friendly and efficient

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Matthew Fergusson . 2024-10-31

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Charlotte was lovely and took care of us all afternoon, food is beautiful! Thank you x

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Megan C . 2024-10-31

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Ashleigh was very helpful, there were a few issues with our meal, she sorted them out immediately. Thank you Ashleigh for making our meal the best it could be!

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Tasha Watts . 2024-10-31

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A very enjoyable dinner at Ego Stockton Brook. Charlotte looked after us & she was engaging polite & friendly

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John Foxall . 2024-10-30

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This is the second time we have had Charlotte as a server and both times we have been blown away with her friendly attitude and relaxed personality. She's an asset to the EGO team!

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Steph Harvey . 2024-10-29

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Charlotte who served us was lovely , friendly and professional . The food however was not up to usual standard . My husband always has garlic bread but it was dry and crispy , the chips were dry and stuck together , the ice cream was almost melted through . We arrived at 5.30 and didn’t leave until 8.25. The table next to us, who arrived after us had finished their 2 course meal , paid and left before we had been served our main meal . Altogether disappointing this time and we are regular customers, we will return however and hopefully have a better experience next time . Thank you Meg Clowes

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Meg Clowes . 2024-10-29

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We were shown our table at 6pm, it wasn't busy and there was lots of staff about. Our wine was quickly put on the table, the waitress did not open it or show us the label to check if we had the wine we ordered. We then waited for 20 mins before being asked for our food order even though we tried our best to attract someone, TBH the waiting staff were standing groups having a laugh with the kitchen staff or chatting to colleagues, we finally attracted a waitress she took our order and the food arrived promptly. No-one asked us how our meal was or if we had enjoyed our visit. To sum up, a decent meal spoiled by poor service. Addition to review 27/10/24, Three weeks after our visit Egos replied to my review, they asked me to call and speak with a manager, which I did, I was told that due to being busy she would take my number and return my call in 10 minutes, 3 days later I am still waiting for that call. This re-enforces my complaint that the management and customer facing staff at Egos would benefit from additional training.

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robert rogers . 2024-10-27

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Charlotte made our experience at Egos one to remember. I’ve never been served by such a lovely waitress. So caring and couldn’t do enough for us. Thank you Charlotte!! We will be coming back to see you x

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Kate Rushton . 2024-10-24

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We were served by Charlotte and she was very friendly and provided great service.

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sally titterton . 2024-10-24

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Charlotte was a great server and so helpful. A credit to the Ego team

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Neil Pepper . 2024-10-23

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Charlotte was our server, she was very friendly and gave us good recommendations for food.

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Felicity Jackson . 2024-10-23

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Lovely food in a great atmosphere. Will definitely be back.

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David Benzing . 2024-10-23

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Fabulous evening with gorgeous food. Our server charlotte was brilliant- really friendly and helpful.

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Amy Lovatt . 2024-10-23

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Really disappointed with our meal yesterday. Ego is my favourite place to eat however yesterday was really poor for a Tuesday night. The lady who took us to our table was so un welcoming. We waited 45 minutes for our starter, over an hour for the main and 40 minutes for the pudding. being there for 3 hours was crazy. Both ordered the same pudding and one came with ice cream and the other one didn’t so it had to be sent back. No apologies for delays in food and poor service. Not good and put me off going back which is disappointing

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Jess Potts . 2024-10-22

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It was okay but staff seemed to lack training and communication lacked. Massive Yorkshire puddings fill the Sunday roast plates so that they serve small portions of meat. Overall there are better places.

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Rinaldo . 2024-10-22

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Lovely lunch with my daughter. Massive Thank-you to Charlotte for your wonderful service and the Chefs for the fabulous food.

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Anna Hayes . 2024-10-22

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My favourite restaurant. Fantastic service, food, cocktails and surroundings . Never disappoints

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Maria C . 2024-10-21

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The steak here is always worth it, this time we had scallops and they were beautiful. We also love the cocktails, finished off with espresso martinis instead of a dessert! The staff are always friendly and helpful and cater perfectly for my allergy.

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Gareth James . 2024-10-20

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Amazing food and cocktails. Relaxing atmosphere and the decor is lovely. Staff pleasant, polite, and professional. Would highly recommend

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Alison Bloor . 2024-10-18

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Always good. Not cheap. Nice risotto and tirimasu

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Nik Rowley . 2024-10-18

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My son’s 8th Birthday. Great food and fantastic service. Very friendly couldn't be any nicer 10/10

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M P . 2024-10-16

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Food is delicious with plenty to choose from . I love coming here with friends and family

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Emma Forrester . 2024-10-14

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Charlotte was a lovely hostess, she served us with kindness! our food was perfect 🤩 best place to have a meal

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Meme Meme . 2024-10-09

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We visited last night for the first time. Everything was excellent but especially the young lady who showed us to our table. I had booked the conservatory due to my husband being hard of hearing but she showed us a number of tables to choose from. She really was excellent. We will definitely be back

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Julie S . 2024-10-06

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You need a hook on the doors in the toilets. Who wants to put their bag on the floor!!!

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Jay . 2024-10-06

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We were very impressed by Charlotte a lovely friendly and efficient wateress. An asset to Ego.

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Philip Haddock . 2024-10-03

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Great service from Charlotte, see you again soon.

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Mark Hodson . 2024-10-02

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Charlotte was very happy in service Very polite it was a pleasure

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Jeanette Brickley . 2024-10-02

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Charlotte looked after us amazingly, made our night

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Alison Colley . 2024-10-02

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Had a lovely night with family. Charlotte looked after us very well and is a credit to your establishment

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Steve Colley . 2024-10-02

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Had a great family meal. Food was perfect! Charlotte looked after us really well, was very attentive and made our night.

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Maisie Colley . 2024-10-02

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We were served by Charlotte who was only on her second shift this evening. Charlotte was very attentive and friendly, she certainly made a late birthday celebration one to remember. She is a credit to your team and we look forward to returning in the future. Thanks again!

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Luke Williams . 2024-10-02

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Been to Ego a few times and the food and service has always been really good. Birthday celebration tonight with a friend was fantastic and our server Charlotte was very friendly, attentive throughout our meal, and made us feel like her only customers despite being kept busy with loads of other tables, what a gem. We will be back.

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Lynn Wichlacz . 2024-10-02

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We were booked for 6.30pm 16 of us. It was booked 2 weeks. Prior. We eventually got to sit at a table and served food. 8.30pm by a very miserable waitress. In our group there were 4 children . Waiting. The waitress informed us the people on the table were 1 hour late.

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Josie Ashe . 2024-09-30

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Best gluten free menu in stoke on trent by far

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Lisa Walker . 2024-09-27

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Nice place, lovely atmosphere. Great wine menu.

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Jessica Jackson . 2024-09-27

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Everything was great apart from the stench of cannabis from the kitchen.

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Jacqui Johnson . 2024-09-26

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The staff were amazing, along with the food !

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Yvonne Forrester . 2024-09-25

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Lovely food and good service. We are regulars for meals.

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L.E Wilson . 2024-09-25

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No service in the garden restaurant

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F. Leech . 2024-09-19

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Beautiful venue, excellent food as always and attentive staff .

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Hayley Clarke . 2024-09-19

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Beautiful food and great service lovely day lovely place to visit and nothing is too much trouble for the staff definitely recommend

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Tracy Naylor . 2024-09-18

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The venue was very busy. Staff were busy the entire time but kept a smile on their faces & a cheerful disposition. Food was absolutly delish. Cooked to perfection & tasted devine. The Raspberry & chocolate Eton mess is the best either of us every had. Will definately be back.

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Ann Winsper . 2024-09-16

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They made my daughter’s 21st birthday really special and the celebration menu was lovely. Staff were really friendly.

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Gemma Clowes . 2024-09-16

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Lovely meal, pleasant staff and thank you for having a variety of vegetarian options 😀 which is very rare today. The Wednesday Dine-in-for £30 is amazing value and the atmosphere was good too

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Debbie Marhant . 2024-09-13

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Food and drinks were great as always. Been many times and always enjoyed it.

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Ben Mupasi . 2024-09-11

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Overall a great meal and lovely food. Possibly the lighting over and around the table could be better.

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Mara Cope . 2024-09-11

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Abby was an amazing member of the team when we visited. She was attentive & professional (even when dealing with some tricky customers on another table!)

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Gaynor Aldridge . 2024-09-07

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Ordered lamb rump and it was inedible, couldn’t cut through it with a steak knife, full of gristle

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Lynda Pearson . 2024-09-07

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The menu hasn't changed in years, I had the hanging kebab, but for the price you pay you would expect more of the paper thin flatbreads or some more substantial flatbread. They also miss the extra touches that would warrant the pric,e such as an oil you can drizzle over the kebab or some other extra. The Alchemist do a similar meal much better for the same price.

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The Groundhog . 2024-09-06

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Went for our ruby wedding anniversary.excellent meal and tge service was excellent

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Janet Parrish . 2024-09-04

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Party of six had a lively evening, all had different mains, deserts and drinks which were all delicious. Service was excellent.

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Valerie Bourne . 2024-09-03

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Food and staff very nice wanted more fish choices but the fish I had sea bass was delicious will be going again

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Helen Clarke . 2024-09-02

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Staff very friendly and helpful, play area kept the children entertained which was perfect

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Angela Longshaw . 2024-09-02

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Ego is basically a Toby Carvery/ember inn/sizzling pub with a posh frock on. Prices are OK. You are paying not for the food quality (as it'll be the same supplier as the Toby Carvery etc), but for the location and building. Went for the Sunday Roast and it was a mahoosive disappointment. Roast potatoes - most definitely had been cooked, cooled and reheated OR kept at holding temp for far too long - they were soft and had that 'warmed up flavour'. The carrots were a joke - literally a massive carrot cut in half and barely cooked, same goes for the Parsnip. The cabbage was so overpowering with whatever it was made with. The stuffing was rock hard and tasted vile. The presentation was also poor - layered up in the middle of the plate and looked ridiculous, well, pretentious for the sake of being pretentious. The beef, oh my days the beef, it was tasteless, FULL of fat and chewy. Salt and pepper mill on the table was filthy and grubby as well as the table. This isn't somewhere we'll be returning. I imagine anyone reading this will disagree with what Ive put, but this is my experience and everyone's taste and expectations are different. Hats off to the waitress for giving some money off the bill without asking though. Still not enough though to make me re-think returning unfortunately.

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G B . 2024-09-02

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Absolutely love EGO. Staff are so lovely and the food is amazing. Lovely relaxed atmosphere. 2 4 1 cocktails until 6.Highly recommend expresso martinis 🍸

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tracy bloor . 2024-09-02

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Fish and chips with pea puree. Fish was so thin and over cooked and the chips weren't any better, but the peas were fine (thank god).

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Gary Glover . 2024-08-31

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Nice pub and a lively atmosphere. Service was good but the whole experience let down by the terrible food. We ordered prawn pil pil starter it came swimming in oil. We probably won't go back.

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Martyn Rushton . 2024-08-31

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Nice surroundings. Meal was ok

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Ange G . 2024-08-31

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Myself and my partner enjoyed our visit.. The service was ok, we had a newby serving us, absolutely clueless.. But nevertheless polite and tried his best.. The food was good, we both had the steak pie, very nice.. But no gravy.. Apparently they don't do gravy, bizarre really. We will return and recommend.. But to Ego's.. you got to have gravy with a pie, even the staff agreed, sincerely Andy and Cath.

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Andy H . 2024-08-30

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Meal was ok but nothing fantastic, plates were stone cold, don't think we will bother again.

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Alan Pickering . 2024-08-26

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Stunning food and excellent service

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stokecub . 2024-08-26

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Love Ego’s the food, the atmosphere the staff are all 5star.

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Zena Leese . 2024-08-24

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Abby was our waitress for the evening and she was happy and helpful. Food was quick and hot too! Lovely evening.

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Laura Myers . 2024-08-24

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Abby. What a top tier waitress. Happy, smiling little ray if sunshine that is a genuine pleasure to be served by. Ego. Look after this one. 10/10. Went for out wedding anniversary tonight. Lovely food and service. 10/10

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Daniel Rodziewicz . 2024-08-24

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Asked for well-done fillet steak, with no pink meat and got a steak which had lots of pink meat inside, even though this was the thinnest of the two steaks that we had (was with my partner). Waitress apologised and gave us money off, but this isn’t the reason for the low star, the chef just couldn’t follow direction on what we wanted, which spoiled the meal out. Also, money was too much for the size of the meal. Gin was as nice though !

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David Biddington . 2024-08-23

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Always fab food & service greatxstaff too

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Jean Morrison . 2024-08-23

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1st time dining at Ego at The Hollybush for our silver wedding anniversary and we loved it!! the food was amazing, service was quick and the staff were helpful, friendly & polite. We will definitely be visiting again soon. Thank you for a great evening.

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nicola adams . 2024-08-22

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Lovely meal, great value £20 pp for a starter or dessert, main and a bottle of wine

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sara Barlow . 2024-08-21

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Really nice food, has a good offer on which made it not too expensive. Lovely play area for the kids and the staff where friendly.

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Nadia Petrillo . 2024-08-18

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Food was tasty, the staff are inappropriate talking about things they really shouldn't be in ear shot of diners

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Emma Grundy . 2024-08-14

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This visit just wasn't as good as what I usually get there.

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Justyna Gawdzis . 2024-08-07

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Bit of a let down for birthday celebrations, starters were great however the mains were forgotten about so after waiting an hour we asked where our food was, another 10 minutes later our food arrived clearly rushed with anemic chips and burnt onion rings, felt like a waste considering the price.

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Declan Gwilt . 2024-08-07

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Omg, loved it! Steak night was amazing and what a place!

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Andy Harris . 2024-08-06

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What has happened to this place? We went in as a family for tea and felt like we had walked into a youth club. At 6pm the whole bar area (where we were asked to wait) was full of early 20s people swearing and being generally rude. Hulse i understand this in a bar, it’s not acceptable in a high end family restaurant. We moved tables but yet more young groups entered and sat close to us, still being loud and doing nothing but swear. Warning…. Stay away anyone with kids, they let anyone in other no control. Definitely not a nice nvionment for families

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Christopher Brass . 2024-08-02

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Food was good and generous in portion sizes. Chloe our waiter was attentive and friendly. Really nice atmosphere and although busy waiting time for food was good. We opted for the two courses & bottle of wine for two for £40. Excellent value. I had the mixed paella which was very tasty and my partner the duo of pork which was very good.

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Anthony Ball . 2024-08-01

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Excellent food. Good service from Holly. Will visit again.

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Daisy Chain . 2024-07-31

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Lovely family meal. There were a few dietary requirements which were well catered for.

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Sarah Tunnicliff . 2024-07-28

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Lovely evening catching up with family. Kyle was very attentive and helpful as were all the staff. Great food and atmosphere, the staff are a credit to you. 🤩

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Julie S . 2024-07-27

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Good value lunch menu. Had prawn chilli languine. Very tasty. Lovely table service.

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Sandra Gloyne . 2024-07-25

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We had a party of 18 this evening. The food was amazing service was 100% spot on. Will definitely be coming g back!

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Nichola Amos . 2024-07-14

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Been tonight to celebrate my neices 21st beautiful from start to finish lovely friendly staff,gorgeous food beautiful place

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janet wood . 2024-07-13

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Lovely food, lovely service as always, can't fault it here. Lots of choice and plenty of parking.

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Richard Zammutt ACIM MIoL . 2024-06-26

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