The Butcher's Arms in Stoke-on-Trent

Good food with a beer, good staff, personal music choices need be better haha, but good food and brill staff front and back.

Poor customer service from what I assume is the manager? A man wearing pink shorts, with grey hair. You’d think considering we were a wake, and had just come from burying our loved one, a smile or compassion may not have gone a miss. Made what was already an sad day even worse having to be told where we should have started our buffet at, being rude about it to members of the wake in the way he spoke to them; rude at the bar, rude outside about the ashtrays, usually I don’t leave reviews but when other members of the party agreed with the rudeness of the man, I felt it needed it be brought to someone’s attention, regardless of who you are, when serving a FUNERAL there’s way to act and ways not too, and the attitude we received was not one.

Popped along to the butchers in the half hour or so before closing in an afternoon. We had tried two other pubs locally (who advertised on their signage and their website that they were open) that were closed. I'm so glad we did. The young lady serving us was lovely, polite and helpful. It was no trouble to order some food even though we were pushing for time. The food was lovely and we will definitely be going again. A note to pubs local to Audley: Update your opening times please!!

Went butchers arm back in April for a lovely butchers burger, it is one of the best burgers ever, better then five guys ngl, great service from, Kayleigh, Adam, Jess and then mark and Charlie in the kitchen, great burger and great homemade chips, can’t beat marks homemade chips. Would suggest to go, it’s beautiful 😍🍔🤤😋

Went to try the food. Asked if food was available so ordered drinks, then asked have you booked. I said no and was told if you havent booked you cannot have food. Wouldnt have had the drinks if we had known. We sat at a table and there were no reserved signs. Not happy.

Excellent bar staff lovely meal not been here for a while but owner very rude to barstaff in front of customers won't be back

Was recommended by a friend because of the great beer a excellent food. Had the Sunday roast beef and cheese cake to finish and washed down by a pint of titanic plum porter which was superb. So the thanks to the Butchers Arms for a great meal a great pint and a fair price

went to the Butchers for lunch on Wednesday 8th Septmber. I had the gammon, excellent choice. Not many people know how to cook gammon correctly its usually left cooking and hard. This was lovely as was the presentation and the rest of the meal. All 6 of us had really good food. We go all over North Staffs on a Wednesday and were turned away at another local pub on a hill because they had no food?. Anyway their loss was our gain. Will certainly be going to the Butchers Arms again in the near future.

Had the homemade vegetable soup and the spicy beef with rice, both were amazing. Thank you Mark, excellent cooking as always 👌.

Th staff are welcoming and the food was exceptional the triple cooked chips are to die for. We will be back soon and recommending you to all our friends x

Food was excellent, all freshly made and no frozen stuff! Lovely old pub retaining lots of the buildings original features and a lovely beer garden with children's play area. Very polite and attentive bar staff/servers....Hayley, Kayley, Adam, Lucy and Cassie the chef....thank you!

I’m lucky enough to call this my local pub, real ales and my favourite Titanic plum porter as a regular,great food, great staff, friendly, great ambiance and welcoming, lovely beer garden for the nice weather or a cosy real fire in winter. Lovely fish and chips, pies, Sunday lunch and burgers. The chips are delicious. Lovely to have had this pub brought back to life in he last two years with the current management and staff.

Visited here off the cuff on Saturday lunch time, just seemed like a regular village pub. However the food here was so good. Proper pub food, with a genuine home cooked vibe. And the service was totally brilliant (Thank you Lucy!). I will definitely come back here the next time I happen to be driving through Audley.

Visited here yesterday and had we both had the steak and ale pie. The pie was just full of meat with a lovely thin crunch pastry. The chips were thick and obviously home made....as was the pie as I asked. Can't fault this place....lovely friendly staff, an all round excellent service. Will visit again!

Take away pie and chips again during lockdown. Thoroughly enjoyed by all. Tender, tasty chunks of steak, light, crumbly pastry, gravy. I would say it can't be faulted, which it can't, but this home made pie is exceptional in taste and quality. Accompanied by home made chunky chips, (no lazy deep fried frozen offerings here!). If you have never sampled their cooking, you are truly missing a delicious treat. We will try the burgers next. The Butchers Arms and it's lovely owners are have brought this now beautiful pub into the heart (and belly) of the village. Can't wait to be able to dine inside again and also enjoy some of the lovely wine, ales and cider on offer too!

Had the tastiest pies EVER on Friday. Succulent chunks of rich, tasty, slow cooked steak in delicious pastry with chunky home cooked chips and mushy peas with gravy. Roll on our next pie order! Thank you both, I hope you can open again soon, I'm planning another night of pie, Pinot grigio and Plymouth gin by the fire...

We visited for a comedy night last Friday and I have to say the food was excellent!!! I had a fantastic steak great price and would recommend to anyone. Well done

Lovely friendly pub in the centre of Audley village. The beer garden on the back is a a lovely sunny spot on a hot day.Great drinks selection. The food is fresh and home made and tastes amazing. The staff are friendly and attentive to your needs. Lovely young lady looked after us today and did a great job of following the covid guidelines. Felt very safe eating in there today.

My friend and I stopped off here to have dinner whilst in the area after travelling from Manchester. We certainly made a good choice, we sat in the old ‘smoke room’ which had a lovely traditional pub feel and we also noticed the other room was equally as lovely with a modern touch. I had the small fish and chips which was excellent, quality fish and amazing chips, my friend had a steak medium rare that was cooked to perfection (she used to work as a chef at a steakhouse so is quite the connoisseur!) overall great quality food 10/10 We loved the food and atmosphere, we met the owner (sorry I forgot your name!) who was a superb host and made us feel very welcome considering we were in an area we have never been, he gave us information leaflets and we have decided to return to Audley and do one of the walks from the leaflet (Wedgewoods monument walk) and we will be certain to visit the Butchers Arms on our returning visit. Many thanks

Popped into our local for a meal and drinks Friday. As usual got a really friendly welcome, were served great food and drink, especially the new whiskey they have in! Great value for money and nothing is too much trouble

Came from California to visit family and we discovered this fantastic local pub. Owners incredibly friendly and lovely feeling in the pub. Food was excellent. I had the steak and ale pie with double cooked chunky chips and it made me realize what I miss in British food.

This is the perfect pub to have as a local. Great food and drink and competitive prices. The landlord's are fantastic and staff are very welcoming. This is our happy place that we visit at least once a week!

I live local to this pub and throughout lock down they continued to serve excellent Sunday dinners for pick up and Fish Friday deliveries both absolutely gorgeous! Ate in first time on Wednesday for the Burger and pint night for £10 and wow !! The chips were to die for and the burger I had Cajun Chicken was delicious! Fab portions ! Tasty ! excellent friendly service what else can you ask for !! I will working my way through the fabulous menu and the list of burgers on Burger night !! Well Done Mark and Kev ! X

Upon arrival we signed in with our contact details and there was clear signage and instruction. Tables were well spaced and antibacterial handwash was readily available. Outside beer garden was also available We took up the Wednesday offer for Burger and pint for £9.95 and it was fantastic. The burger was handmade and very juicy and chips were fab as always. The chef is happy to tweak the menu option to suit your dietary needsThe service was as attentive as always and the landlord always chats with customers and makes them feel welcome. I would recommend to anyone, the atmosphere is very friendly and you won't be disappointed with the food or drinks

We had a booking at the pub for Mother's Day lunch, but as all restaurants were ordered to shut because of Corona virus, we collected a takeaway Sunday dinner.It was cooked to perfection, lovely pink beef, tender turkey, tasty potatoes & veg & homemade Yorkshire pud & gravy.Well done 'The Butchers' & all the best to you in these difficult times ahead.Thank you for the lovely bulbs gift too!#supportyourlocalbusinessesfolks#

Great food, very welcoming, warm open fires, large drink and snack selection. Overall amazing. Couldn't ask for any more.

Great food, decent range of beers, friendly and clean pub with a warm welcome! Mark and his staff have done a great job in returning the pub back to its best 👍

Reopened and refurbished in last year, owners and staff run a friendly, smart and welcoming pub. Food and drinks well priced, portions generous & high quality. Would highly recommend. There are printed flyers in the bar detailing historical walks around the locality, terminating at The Butchers. Closed on Monday, often a good sign of attention to detail.

My better half will tell you I don't do pubs, and I don't do socialising AND I don't do eating out. I don't know what happened but I have done it all here! Thank you Mark & Kevin. This is now my happy place. xx

I grew up in Audley & love the appearance of the outside of this pub, but when i last visited @ 4 years ago, we were served burnt, tastleless food by rude staff and the place was dirty & tatty. I rated it 1 because i couldn't give it 0. Well, i visited again now it has new owners & WOW! - the inside is now as lovely as the outside. A lovely welcoming place, all loved and cared for again, you just wouldn't think it was the same pub. Beautifully decorated, soft sofa's, real fire, sparkling clean, friendly staff, nice wine. We didn't order any food ourselves, but saw what was served to other customers & it looked & smelt very tasty, so we will be back. Instantly on my favourite pubs list now!

Great choice of Ales and ace food! This is my local and it’s always a great pint when I pop in. The leaflets with the walks from outside the front door are great and suitable for all the family!

I am a very fussy vegetarian and have great difficulty eating out. However at this pub not only are the staff friendly but the chef has respect for any quirky requests and certainly knows how to cook it. I have travelled far and wide trying various venues but this is on my doorstep and provides food better than I can cook myself. I am more than impressed and will certainly be a regular visitor here! I highly recommend and you won't be disappointed!

You would go far and wide to have a better meal. The staff are friendly and the chef is flexible on your choice of food, nothing is too much trouble I would highly recommend and will definitely be going again!!

Went to the butchers arms for afamily night out 2 mixed grills various other meals as there was 6 adults all meals of lovely taste and fantastic presentation..but what was better drinks included 104 pound...amazing guests where we are tomorrow night 👌👌👌👌

This pub used to serve great food and ales. Sadly it started to let the wrong clientele in and it ended up closing then opening several times. This pub needs someone to drag it into the 21st century. Good food is what people go to pubs for nowadays without that it will not work. Pie nights on a thursday at the butchers used to be full. You had to book to get in!! Sad to see such a great building not in use, the village needs it open with the right clientele it can be good again.

Called in here before a theatre visit, wish I hadn’t bothered.

Again another excellent service and unsure if you know they are offering loyalty bonuses of free meals

Popped in for a quick drink at the weekend.Pub has an unusual odour,toilets are grotty,wont be back.Sorry folks you need to lift your game to succeed in this business

Yo fui a comer aquí hace unos pocos años, un ambiente cálido y agradable y buena comida... Es cambiado de manos... A tomarnos una copa hace 12 meses, el salón estaba cerrado, sólo el bar abierto, sí, el fuego fue iluminada y cálida, unos lugareños en, y un perro suelto... corriendo por staffy Sucios y generalmente inhóspito, aunque la cerveza era buena.

No puedo decir nada acerca de la comida, nos fuimos por la noche, su aspecto encantador desde fuera, pero cuando nos fuimos nos quedamos tan sobre vestidos y nos sentimos fuera de lugar, no es el lugar

Nunca realmente utilizada esta casa pública antes, pero desde entonces nuevos propietarios han tomado el relevo pensamos que probarlo. Me alegro de que tienen, lo han pintado por dentro y asientos en las habitaciones de la parte frontal se recuperó. Las bonitas chimeneas, días de frío en el ambiente muy bien. Las comidas son deliciosas especialmente domingo asado. Hemos vuelto con regularidad para comida así como bebidas en las noches de entretenimiento. El personal es muy amable y clientes habituales son demasiado. Nuestro uso local a ser los brazos boughey hasta que los nuevos propietarios y ahora es menos atractivo. Gracias por hacernos sentir en ) xx de casa :

Despite advertising food, we were disappointed to be turned away- no food tonight and this a Saturday, what we expected to be the most popular night for eating out :(

A shabby village pub in need of total refurbishment which is a shame as it could be a wonderful place - a lot of young folk as clientel which made us feel old, could not get out quick enough....

horrible! Visitamos un jueves noche reservando para el "pastel noche" denominado ... Un sucio Public House en necesidad de atención, parece estupendo desde fuera, pero el interior nos saludó con asientos hechos jirones, taburetes chirriaban y the room was narrow adhesivas sucios y mesas.