The Sutherland Arms in Stoke-on-Trent

We booked a room for an event, the room itself was fantastic, the bathroom however was a different story! My girlfriend was in the shower and was then asked if she could stop due to it leaking into the pub downstairs, she still had conditioner in her hair. After about 15 minutes I enquired with the barman (who was very pleasant and stuck in a situation that wasn't his fault) he explained that he couldn't get through to the manager and to let my girlfriend just use the shower to continue to clean her hair. He also explained the since they had no more rooms we were unable to switch. Whilst my girlfriend was in the shower the shower handle came off. Along with the issues with the shower the toilet also leaked from the base. We waited until we had to leave to see someone but upon leaving still saw nobody to resolve the issue!

Lovely pub and the staff are amazing.

Lovely place to stay in stoke, accommodating staff

Went with a mate in 2021, always said I would leave a review, finally getting round it. Tip top gaff. Owner was mega crack. Kicked a paedo out. First pub in the UK to have Madri. The rooms were clean. Close to Alton Towers, wetherspoons close by, avoid, spend your money in this proper gaff.

Brilliant night would definitely go again

Lovely place, comfortable, decor is pleasant. Well thought out self service kitchen.

Great room above a pub. Excellent value. Friendly and welcoming. An easy no-hassle arrangement. Second time visited and would stay again.

Really friendly landlord. Great privacy in terms of getting to your room, everything is pin locked. The rooms were tidy and a great size. The bathroom was quite old and hadn’t been looked after the best. But overall we all said we would stay again and it was very well priced.

Pint of madri and packet of pork scratchings Can't beat it , lovely local boozer

Brilliant time, nice pub, would definitely go again

Stayed here for a night while attending a conference. The room was great! Spacious, super comfortable bed and had everything you needed. Highly recommend if you are looking for accommodation in Stoke!

We stayed here for one night and for the price initially we thought it was excellent. The room was clean and well furnished, although the shower room was very small. The bed was incredibly comfy! They had a small communal Kitchen but you could help yourself to breakfast food this included cereal, bread, yoghurts and fruit also included eggs but unfortunately the person who got up before us had consumed the majority of them so only my husband could have the one that was left :( Unfortunately the karaoke carried on longer than we expected (after midnight) and then we were woken by blaring music at 5 (we were above the bar!) and it sounded like it was some kind of music system malfunction:/ of was all a bit odd. Spoilt our night unfortunately.

What can you say about this place other than fantastic!! Lovely little pub, landlord is super friendly and helpful. Rooms are absolutely divine, immaculately clean, cosy comfy bed, I felt like I shouldn't have my shoes on the carpet it was that lovely, the locking system is a great idea you don't get a key you use the last 4 digits of your phone number and # to enter the building if it's closed and get through doors and into your room it's fab! There's a communal kitchen with bread, cereals, pastries, eggs, yoghurt, butter, toaster, kettle, tea, coffee, milk (tea and coffee and kettle also provided in room). The tv has Netflix and amazon and you tube, you can take drinks from pub up to your room, there's some takeaways on the same road and an sainsbury and lidl. It's absolutely ideal.

Stayed here for a week. The landlord was lovely, very informative. The location was great easy to get to Staffordshire University. The rooms were tidy spacious and safe. There is free car parking next to the pub. My only issue was on one night there was music until 1130 at night but it's a pub and otherwise it was fine.

Friendly staff, nice local pub, good atmosphere

I stayed here with my six year old daughter for a couple of nights whilst we went to Waterworld which is nearby. Easy to find, reasonably easy parking on nearby streets for free. Check in was simple, in the bar area of the pub which was open. The locals were immediately very friendly and said hello to us. We had a tour of the upstairs of the pub where the rooms are located. Very simple and cleverly thought out entry system using part of your phone number to enter through all the doors including your bedroom. Communal kitchen was a nice touch; my girl had dippy egg and soldiers for breakfast which she really enjoyed, and was able to have a snack of pain au chocolate and a yogurt during the day. I also was able to pop her jumper on a quick wash in the machine as it got dirty the previous evening which was really handy. The bed was extremely comfortable with good quality, decent pillows and duvet which gave it a luxurious feel. The TV had an Amazon Fire Stick so we were able to watch Netflix and Disney+ which was great! The shower was good, and the place was really clean. The pub doesn't do food, but we were able to order pizza and we took it back to the room. The best bit by far was the amazingly friendly locals. My daughter is a chatty little thing and she was immediately taken by Barry and Edna who were enjoying a quiet afternoon drink soon disrupted by us - but they welcomed her with open arms (literally!) and we had the most fabulous conversation with them for a couple of hours, and my daughter was thrilled when Barry bought her a packet of crisps. Added to that, Mick (another regular) emptied his pocket of small change and absolutely made her day by giving her some 'pocket money". (She bought a fridge magnet with the money to remind her of her little holiday, and she also re-payed the kindness by "tipping" our waiter at lunch the following day 55p, completely unprompted) Our trip away was completely made for us by the hospitality of complete strangers, who really looked after us and we're genuinely so kind and friendly. Massive thanks to the team at The Sutherland Arms - we'll definitely be back if we return to the area.

Very nice rooms but the music from the pub below continues until 12.30am. The landlord is extremely helpful and pleasant. It was nice to have self catering facilities in the shared kitchen. There was plenty for breakfast on the serve yourself buffet. Recommended.

Nice trad pub with pleasant hosts. Venue for trad pub games. First Monday of the month I go to folk music singaround at 8 pm. Can do Americana/ blues too. Downside is street parking. You have to hunt for a space.

Amazing little pub with some friendly people in staff and customers great beer and the entertainment was fabulous

Nice pub / nice room the guy on shift was really nice. top hat wasist coat, showed me around the place. The place its self was ok but was made a greay time by justin

Good for a beer after work, serves Wincle Brewery beers at the moment

It was absolutely amazing in here. Justin the barman was fantastic. He was extremely welcoming when we arrived. He showed us everything & made sure we knew everything we needed to. The room was beautiful & clean. There was a shared kitchen which meant we were able to have our own food, in our own time. The atmosphere in the pub was great, the locals were extremely welcoming & we had a good laugh with them. We will definitely be back when we get the chance

Good local ale good friendly atmosphere. New landlord just started this week so still finding his feet.

Big rooms, good bathrooms, good access, and lovely staff. Breakfast is a communal kitchen but skip worrying about that male a coffee the. Head directly over the road to the Staffordshire oatcake cafe and have a full breakfast box and two oatcakes there . Then come back have more coffee and get on with your day. As a stop off for picking up the university kid this was better than a premier.

Great little pub. Went in last Friday night. Was greeted by friendly staff and customers. Traditional old style boozer, well maintained and decorated.

Great location with lots of shops etc around (sainsburys and lidls literally across the road), The staff are wonderful, the rooms are wonderfully refurbed with a true touch of "Stoke" to them, although located above a bar it was quiet enough by 10pm, The kitchen they've put together is just wonderful it makes you feel like it's home from home, as a frequent traveller through Stoke throughout the year I can confirm that it's on par with some high class properties for rent on air bnb etc, it's cheap enough too, So overall I'd give these guys 10/10 for their efforts of doing their thing here, Sabastian.

Super service, friendly, informative and to the point, just how I like to be treated..

Had a lovely stay, warm friendly and very clean. Thank you!

It's not too bad, to be honest. bit out the way for where I wanted to be, the description was a little off, and that needs addressing

We stayed here on our back from a roudntrip in Wales, as we wanted to take the train from Stoke-on-Trent to London. The location was mostly convenient but I was actually pleasantly surprised by this establishment. There is no parking available, so you have to park in the surrounding streets, which are quite busy, so you have to be lucky. We received a warm welcome and a tour upon arriving, also some information about where to get the best food in the area. The room was small but clean and communal kitchen came worked really well.

Popped in for a Saturday afternoon drink - quiet, but very welcoming and cosy, friendly staff and good beer (Burton Bridge Brewery). Just outside Stoke town centre along London Road and well worth the short walk.

Stayed for 2 nights for a weekend at Alton Towers. Location is great with many restaurants shops nearby and only half hour drive to Alton Towers. Rooms are spacious, clean, tidy and quiet. There is a shared kitchen to make your own food if you wish and they kindly put on a basic breakfast which is great early in the morning. All the staff we extremely pleasent and helpful.Highly recommended

Stayed over at this great pub ,room was fantastic, hayley was very welcoming and bar staff too. Locals were great

I could not fault this hotel in the slightest. Right from the beginning Hayley & Dave were lovely and welcoming, our room was spacious and clean, we were given biscuits, flasks and hot chocolates. To get upstairs to the room is a key code which is great as it saves you carrying about keys/cards! Ideal location as there was takeaways a minute away on foot, a whetherspoons at the top of the road and Petrol stations about a minute or two away too! On street parking at the side of the hotel next to the back door too. Hayley & Dave were so friendly and went the extra mile, calling us taxis and writing down numbers to make sure we could get back, recommending places as well as giving directions and being there for any questions we had. Probably the best place I have stayed at in a really long time, such a family friendly environment. There is a shared kitchen with an iron and a washer/dryer too, and items stocked in the kitchen constantly for breakfast. We loved our stay and will definitely be back if we are down to Stoke again! If you’re staying for Alton towers, this hotel is only a half an hour drive away :)

Had a 1 night stay visiting with friends for a night out. This place is lovely, friendly hosts, spotless clean,really comfortable room,would definitely recommend it, I will most certainly stay there again when I am next in Stoke.

We were very surprised at how lovely this accommodation was the price.It is very clean and homely with very thoughtful personal touches from the owners.The room was so comfortable and the bath was lovely .The owners and the lady behind the bar were so friendly , being in the pub is like being at home in your living room .Would highly recommend.:)

Lovely, spotlessly clean room. Hosts very friendly and accommodating. Nice pub with great ales. Will be returning in near future.

Good selection of real ale and very reasonably priced. Friendly staff. Can't comment on food as wasn't available during our visit.

This place is LOVELY! We couldn’t have been happier with the service received from Hayley and Dave. The room was immaculate, great selection of breakfast and amenities. Perfect location for Alton Towers and lots of food and shopping etc nearby. We will be back to stay for our next Alton Towers trip!

Excellent beer, kept in a very good condition. Lovely hosts, felt welcome as soon as we walked in. Would definitely visit again

So welcoming from the minute we arrived! We were tired and hungry after a long day at Alton Towers and looked forward to a comfortable stay. The B&B was above a cute little pub which was quiet and spacious. Our room was perfect for our stay with a big comfy bed and en-suite. Probably the cleanest B&B I have ever stayed in. You can tell Hayley and Dave think a lot of their B&B as well as their guests. Would highly recommend if you need a place to stay and we will definitely visit again on our next trip.

Wow where do I begin........ Hayley and her partner was an absolute pleasure, her customer service was outstanding. They could not do enough for you. We booked the room for a trip to Alton Towers for my nephews birthday. We wasn’t expecting much as it was the cheapest room around, however I cannot emphasis enough what a high standard this room was, from the decor to facilities and cleanliness this room is worth double the amount we paid to stay! The personal touches that were put in to our stay such as a birthday card on the side for my nephews 8th birthday is just something that was so unexpected and made his day even better. Such a wonderful gesture and shows how much they care about the people choosing to stay in their rooms and the service.I will most certainly be staying here again and will highly recommended The Surtherland Arms in the future.Thanks for a wonderful stay, 5 star all around!! Keri Hanley

We stayed for a night to visit the Monkey Forest and Hayley and Dave really looked after us. They go the extra mile every time to look after their guests and on top of the hospitality, the rooms are lovely. The pub downstairs doesn't have any riff raff, only genuinely nice people. I couldn't recommend this place enough if you're staying in Stoke.

Myself and my partner stayed here for 2 days whilst visiting Alton Towers. The pub/ B&B is lovely, so cozy and well looked after. The room was clean and beautifully decorated, lovely continental breakfast, very cheap pints and Hayley was absolutely fantastic - couldn’t have been more friendly or helpful!! (Thanks again❤️). You would expect to pay double the price for a night with the quality of the rooms and breakfast, cleanliness of the whole B&B and friendliness of everyone working here. I would recommend the Sutherland Arms to anyone visiting the area. Thanks again Guys - hopefully see you again soon!

Had a really lovely stay in the Sutherland Arms hosted by Dave and Hayley. The room was excellent, really comfortable bed to sleep in, and the bathroom was new and spotless. Spent a really enjoyable evening in the company of locals in the bar.

A really lovely place to stay! Stayed here for one night before going to Alton towers. Room was lovely and clean and large. Bed was extremely comfy. Staff were all friendly. Had a meal in the pub which was lovely. Would definitely recommend!!!

Excellent room and very clean. The pub is really clean to and staff couldn't be more helpful. The pedigree is one of the best pints I have had and is crystal clear. Will definitely be staying again.

Recently openned as accomodation too, not just as pub . We had an amazing room recently refurbished at an amazing price. The staff is also very nice. I would recommend it for everyone

Visited New Years Eve - rude vile barman with no manners whatsoever, no wonder the place was dead, previous New Years the pub has been packed. Will never go here again.

Very nice little pub In Stoke, staff friendly and good for a laugh, prices reasonable and guarantee a lot more visits

Pub muy amable. El personal es siempre amable y el servicio es impecable. Los baños están siempre impecables, siempre es una buena señal. . En realidad el personal polaco los vasos por dentro y por fuera. Siempre hay una buena selección de cervezas bien cuidado. Buena pinta de Guinness y gran and bitters". Incluso sirven para los chicos que lager no beber cerveza :). En general, es un 'adecuada' poco boozer. Altamente recomendado

Ignorar las malas. Este pub es el más limpio en Stoke. Dice algo cuando puedes ir al baño y no tiene olor de orina o los asientos wc/jabón o papel higiénico. Siempre se puede decir de la limpieza del pub por sus baños y estos son de 5*. En los aseos femeninos, incluso tienen "Hairspray", desodorantes, tampones y compresas para las personas a utilizar en caso de que son capturados corto! A algunas personas les encanta quejarse y dar malos comentarios así ignorar!

Unfortunately when we came just for a drink we were made so unwelcome and felt as though we shouldn't be there, it wasn't clean and the atmosphere was lacking

작고 동네 펍이지만, 스톡 온 트렌트 로컬 사람들을 볼 수 있고, 다양한 맥주를 마실 수 있는 장소. 위치가 완전 접근성이 좋은 것은 아니나, 포트메리온 등 포터리 구매를 위해 자동차를 가지고 온 사람은 한 번 방문할 가치가 있다고 생각함.

A fun night out with live entertainment - free pool - good prices of drinks and bar snacks (which were really fresh and good). Polite and efficient staff - comfortable and clean.

A classic old style pub with pool table / darts and good beer - the Joules range - particularly the Shropshire hop are great beers to go with the classic pedy !

I'm diabetic and needed the toilet and went in to ask if I could use the toilet in this pub and the woman in charge was very friendly and said of course I could - it seemed like a nice friendly pub anyway.

Really nice atmosphere with a great range of beers. Can also play pool and darts in a separate section, or watch tv in another area.

Venga aquí regulares, es el pub más limpios en Stoke y siempre sirve una buena pinta! La gente es amable y el personal es muy servicial. dice algo para ir en un cálido pub y de hecho tienen un baño limpio con un asiento real que no está roto! En Stoke! Nunca hay problemas en este lugar cuando visito sobre todo un lugar estupendo y lo recomendaría a todo el mundo.

Llamado en este pub llamado. Saludo fue. Lo que quieres. ningún contacto visual. El orden de que mi cerveza llegó en un vaso sucio abastecieran Labio superior de cristal. se quejó. respuesta fue bebida o salir. Ah bien Escogí una pajita y beba. Me senté a tomar las vistas en torno a pub. A mi consternación la persona que me sirvió estaba sentado en un taburete de bar con su dedo trabado su nariz ella era grasa y sucio en sus fiftys anticipadas que decir. una persona muy limpia con ni idea de cómo funciona un bar. Por favor no vengan a este sucio agujero dirigido por monos

A large variety of beers and free buffet on sunday evenings..very friendly..open fire..large tv..sky sports..pub grub in the week

this place really rocks before and after any stoke city football match, the staff are great and the service is even better. good freindly supporters....................................................................................................................

Tuesday night is curry and a pint night. Now I have tried these elsewhere and they can vary. But at the "Suth" it is very good. The bar itself has a good variety of beers including from the excellent local Lymestone brewery. The food itself is chosen and delivered hot from the neighbouring Indian restaurant and served on Royal Stafford plates. There is a proper coal fire, decent beer and great food - all for £6.00. What value! If you assume you are paying £2.50 a pint then £3.50 for curry, rice and [what I did not expect] 4 huge popadoms is not to be missed. Only available between 6-9pm Tuesdays. I shall be back