The Britannia Restaurant in Thanet

One of the best fish and chips I’ve had!

The food is always good however yesterday we ordered sweat s sour chicken balls and one of the balls were prawn I don't eat fish because I have an allergic reaction to fish and my partner found it before me I won't be ordering the balls from you again because this is a big issue that could of hospitalised me.

Watery ice cream - yuck. Unfortunately I think the proprietors forgot to add the ice cream powder to the liquid today. Within 30seconds of having the cones the “ice cream” was melting and it was very watery tasting. It is advertised as Jersey ice cream which surely means it should be creamy?

Not our first rodeo at this fantastic establishment. A great a-la-carte menu with some typical comfort food choices, but also offer daily specials that are creative and very tasty. Today we enjoyed Haddock & Chorizo croquettes, Deep fried Brie with Cranberry sauce, Pork Tenderloin with Bubble ‘n Squeak and Black Pudding, Sea Bass fillet with Prawns & Tempura King Prawn, Ribeye Steak with Peppercorn sauce, Mushrooms and Chunky Chips.

We came here for a meal to celebrate my birthday and although service was good, I left feeling disappointed. Not sure if it was anything to do with the main guy not being there but there was a few things that I wasn’t happy with…. The toilets stank of urine. You could smell it from outside the toilets. It was disgusting. The ladies toilet would not flush. I reported it but nothing was done about it. My daughter’s dinner had black hairs in her food and my other daughter’s chicken korma looked microwaved. There was also a real language barrier with one of the waiters who couldn’t understand some drinks. It’s a shame because it’s the first time we’ve had a negative experience here.