The Bridge Cafe in Ribble Valley

Spent an evening here with some friends, staying elsewhere. First up, it's uphill, and I mean uphill, to get here but the views and the service were easily worth it. Kaitlyn (really hope I remembered this right) properly looked after us. Thank you.

My wife and I came across this quaint tea shop quite by chance, as it is on the outskirts of the village and laid back from the road behind a small cobbled forecourt.On entering we found it contained eight tables and quite busy for a Saturday afternoon.We ordered coffees and sandwiches which were made to order and absolutely delicious.I shall definitely return and tell my friends about it.Im not certain of the opening hours,so will need to check before I return.I thoroughly recommend it.

Great food, great service, reasonably priced. Would recommend. I ordered the ox cheek pie and husband ordered the fish and chips which were both lovely, being really picky the mash were a bit on the dry side, but I would still recommend.

This was not our first visit to the Calf’s Head but it has to be the best meal we have ever had. It was a large family gathering and despite the size of the party the service was friendly and efficient. Looking forward to a return visit, hopefully not in the too distant future.

My family of 6 decided it would be nice to meet up for lunch and chose The Pavilion as our venue. We arrived at 12:30 and there were a couple of tables of people in front of us. It was drizzling with rain and you have to queue outdoors, so not the best start. When it was our turn we were told all the tables for 6 were full. We asked is there a waiting list to which we were told no - you just have to wait or come back. As it was raining we asked when we should come back (as we thought a look around Shackleton would be nice) we were told an hour. So at 1:30 we went back and queue again to be told all the tables for 6 had filled again. So we asked can we get a table for 4 and a table for 2. We queued again and long story short - eventually around 2pm were allowed in the cafe and they put two tables together for us. Drinks order taken - great. Food order taken great (or so we thought). After about 45 minutes we were approached and told the tablet the order was taken on, had not sent it through to the kitchen!!!! Not so great! The order was then taken using good old paper and pen. To be fair we were given a complimentary round of drinks and our order was then prioritised and arrived within a reasonable timescale, given we all had something different to eat. Now on a very positive note the food and presentation was excellent. Good size portions, well cooked and very tasty. Everyone enjoyed their meal. Once seated we were looked after by Andrea who quite honestly saved the day, she was very much customer focused and was a people person who wanted to give a good service. This was a complete contrast to the person who was managing the door and table allocation, who was quite abrupt and gave the impression that nothing was their fault and they could do no wrong. In summary, we can highly recommend the food but the system to getting to a table on a wet day just does not work. We all thought the Pavilion needs to rethink their waiting procedures. Invest in Restaurant Pagers and make a name list for tables or at least make a name list (not bothered they dont take actual bookings as I am sure people would let them down) but if you have arrived and are around and about it’s highly likely you really do want a table. Maybe even a tannoy system with a number being called when a table becomes available. I think they are also missing a trick, as if people had pagers or there was a tannoy then customers might go and brows around Shackletons and as a result some people might make spur of the moment purchases too. We also noted there were a number of elderly people queuing who were struggling to stand for such a long time and in the rain. We appreciate it was busy and they can’t control the weather, but with a little more thought and a slight adjustment here and there, our visit could have been be a much better experience.