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3.8

Based on 1.014 opinions finded in 2 websites

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Nº 620 in 1033 in Croydon

Nº 7 of 18 American in Croydon

CUSTOMERS TALK ABOUT DISHES WITH..poachedsandwichpancakebaconfriedcoffeemapleavocadochickencookedsausagecoolegghasheggscheese

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My 1st time ordering food was great, however I was a rip off when it come to the bottle drinks I ordered. Not advertised as that size very small and overpriced

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Amber . 2024-11-03

MORE AT Google

After 25 mins after being seated and 4 front of house staff in a half empty restaurant no one served us. We walked out of the restaurant and no one had even noticed either. The funny thing was that I had made a joke when coming into the restaurant about sitting at the 'lucky table' for my birthday which ironically meant no one came to take the order 💁‍♂️.

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Tom Quilty . 2024-11-01

MORE AT Google

Shocked they tried to charge us full price for an egg with a hair, a replacement that was inedibly over cooked. Waited way too long for the pleasure

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John Muscat . 2024-10-13

MORE AT Google

Very unpleasant. Food is served in a very small dish, all pilled up and portions are very small. Ordered one portion of mushrooms extra and this meant 1 mushroom sliced up. Eggs were rubbery and tasteless. More tough uncutable bread than breakfast.

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Ezekiel Stormpaw . 2024-10-10

MORE AT Google

Classic American style breakfast food at fair prices. The pancakes are fantastic

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Tobias Moon . 2024-09-26

MORE AT Google

I love the All American Breakfast, they have changed the size of the pancakes but it's still very filling

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Janay Barrett . 2024-09-26

MORE AT Google

Had breakfast with work colleagues, food was perfect as usual, and friendly staff,

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Elisabeth Rodgers . 2024-09-13

MORE AT Google

We came here for breakfast which is located sneakily up the stairs in the Croyden BoxPark at the very back. It was really warm and busy so opted to sit outside, just to note if you choose this option you are given the order in a takeaway container and no alcohol is allowed. Using the QR code I ordered a beetroot chai latte with oat milk and then potato hash with chorizo, poached egg and avocado. It did feel like a long time the food was at least 25 to 30 minutes but we were hungry! The drink was very tasty but I felt like the way the egg had been poached reminded me of a McDonald's egg in its appearance and the takeaway boxes made it feel like a cheap fast good experience to which I'm not a fan. The flavours were good but considering we were a few paces away didn't quite comprehend why we couldn't be served with actual plates and cutlery. Overall an okay experience would possibly try inside next time if it's cooler and quieter.

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Penny Lane . 2024-08-26

MORE AT Google

Daylight robbery, I feel disrespected the way my order turned up - cold and missing items, a few things dashed on a takeaway plate, paid nearly £20 for a breakfast for one looking forward to it, I would not waste your money I genuinely feel robbed!! The lack of care shown for my food and the missing items, I would tell everyone to avoid!

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Flyer16905350540 . 2024-08-26

MORE AT TripAdvisor

Looking for a breakfast place local but delicious with a sprinkle of flavour on each bite. Yes yes this is the place. Fantastic service with even better food. So well seasoned and well prepared. You can tell the chef and servers started to day off with a good coffee ☕️

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Excelle Iturize . 2024-08-08

MORE AT Google

Delicious breakfast ! I love the pancakes and crispy hashbrowns too

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Naomi . 2024-07-26

MORE AT Google

Long wait time for food and wasn’t packed

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Ulla Angell . 2024-07-26

MORE AT Google

Not great service and it is also slow The last served me orange juice with a lock of her hair in my drink. She pulled it out and served it to me Food is not great either Pretty bad value for money

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E E . 2024-07-26

MORE AT Google

Great breakfast and amazing coffee! We enjoyed our visit here for sure.

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Tyson Harvett-Moolman . 2024-07-16

MORE AT Google

Went for breakfast on a Sunday morning so it was nice and quiet. I ordered a full English breakfast but after ordering the waiter recommended I order some sourdough toast with it. I was thinking 'what'? The full English doesn't come with toast? It's not really a full English then is it? What's the world come to. Oh I know, it's shrinkflation. The staff were friendly and the service was good however, and the breakfast tasted nice. I would have preferred an extra egg and sausage as one of each isn't what I consider a full English, it's more like a half, especially without toast. Although they do serve potatoes with it, so I guess that's your carb fix. The coffee could be better too as it's nothing special, especially considering an Americano costs £3.45

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dhanesh rathod . 2024-07-07

MORE AT Google

I went to the BC in London Bridge once, and as I had a great experience I was hoping to enjoy this one as well. Much to my regret, it was not at all like that. The staff really looked like they did not want to attend us or work, the plates were a bit poor, and they run out of green juice and sausages. When I asked if I could replace them with Vegan Sausage, they tried to charge me for it. The poached egg and beans were cold. I remember the London Bridge's BC providing with more full plates and better service. A waste of money.

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Tamara Rey . 2024-06-30

MORE AT Google

I was delighted to find this place on our last day in Croydon. We hadn't been to any of the branches of The Breakfast Club before and the Croydon one, on the first floor of Box Park, is ideally situated for breakfast or brunch before catching a train. I loved the rich, indulgent food and would definitely visit again. We loved the retro decor of this relaxed place and the staff were friendly.

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Jan Barker . 2024-06-23

MORE AT Google

Unplanned visit just happened to be near by however it turned out great. I recommend with 5 stars.

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Ziyad Aljoudi . 2024-06-17

MORE AT Google

I recommend the avocado plate thing. Also cocktails are great. Coffee was ok. Not bad though.

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Keni Fechi . 2024-06-10

MORE AT Google

Pancakes were so good my pancake was with maple syrup , Strawberries and powdered sugar and apple juice was so good

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Aarav Singh . 2024-05-31

MORE AT Google

Travelled from far and opening times are different to what is shown

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Nitesh Patel . 2024-05-28

MORE AT Google

The food was good enough. However, the service was atrocious. We sat for 35 minutes before getting our order taken, then another 40 minuets before our food came. They served 3 tables that came in after us before us. The staff kept on saying “i’m sorry we’re so busy as it’s bank Holliday”, however the restaurant was at no point full, and they kept on cleaning tables instead of taking our orders. The food was only just warm when it arrived & we were late for our appointment after due to the wait. We were going to ask a waitress for another drink while we waited for the food, but before we could even get our words out she said “yeah your foods coming!” and then stormed off to the kitchen pass which she stood next to angrily for another 10 mins while waiting for our food.

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Jess Robinson . 2024-05-27

MORE AT Google

A nice venue for breakfast in Croydon. Wouldn’t say it is phenomenal but there is good food to eat here. The coffee is fantastic and they grind their own coffee beans.

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Л. В. . 2024-05-26

MORE AT Google

This is the 3rd time I have ordered my food from here via user eats and it is so delicious, never had 1 bad delivery, got my bf the same as me and he loved it! Will have to come and eat there one day soon!

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Bernadette Watts . 2024-05-15

MORE AT Google

Nice vibes, nice food, go check it out

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Dominic Fischer . 2024-05-07

MORE AT Google

You can tell how we feel just by looking at the picture 🫶🏿🫶🏿🫶🏿👸♾️🤴🏿

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DzodD Dzodd . 2024-05-04

MORE AT Google

PLEASE BE AWARE BEFORE COMING HERE. The prices are through the roof and they add an optional service charge without informing the customer which is illegal! When confronted the waiter who served me Marcus panicked and instantly offered me a refund. They overcharged me by £8.25 and also charged £64 for the breakfast which is understandable due to all their prices being clear. But the service charge is an optional service charge which they decided to add without informing me! I have reported this business, please stay away from such a scam as the food was nothing special.

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Ade C . 2024-04-26

MORE AT Google

The food was lovely. The only reason that I’m giving it 4 stars is because I felt anxious. It was so busy and people were queueing up by the door even though they had a booking and the whole thing felt a bit rushed. Normally when you have brunch you want to sit a bit and relax after your food but we felt like we were taking someone else’s place so left right after we ate. The staff were very polite. The prices as expected were a bit higher but it’s in central London so it’s expected I imagine. Not so much the food but the drinks e.g. tea, juices, milkshakes etc.

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Vicky Georgiadou . 2024-04-12

MORE AT Google

Great service and very helpful in terms of gluten free advice.

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Ian Waghorn . 2024-04-06

MORE AT Google

Perfect! We had all our breakfasts during our little vacation in this place and are delighted to have discovered this restaurant! It really puts a good mood in the morning and above all the food is really very good! The pancakes are to die for, it was really great! If you don't know where to have lunch, don't hesitate to go there :)! Oh, and it’s not expensive!

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Ségolène Dusautoir . 2024-04-03

MORE AT Google

The service was good and the food was tasty and worth the money I would definitely recommend trying it if you haven't before the lady who served us was lovely

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Farrah W . 2024-03-22

MORE AT Google

Always a great place for breakfast.

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Ke I Kevin . 2024-03-03

MORE AT Google

Took my partner for a quick Bday Breakfast, table was reserved and ready for us to be seated. Service from start to finish was excellent Adam and another lady were very informative on menu and had their recommendations that did not disappoint Pancakes are truly delicious and the fresh orange juice was so good, partner had the breakfast sandwich which again didn't disappointed he loved the fact he wasn't stuffed after and enjoyed his Free bday Smoothie.

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Nicole wright . 2024-02-13

MORE AT Google

Very disappointed. I’m normally very happy with food from Breakfast Club, normally ordered via Uber eats. Today, I received my eggs Benedict with almost no Hollandaise sauce, and cream and berries for my pancakes were fully frozen. Strawberries and cream had to go to the bin. So I had plain pancakes with some maple syrup. Very disappointing.

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Magdalena Swistak . 2024-01-18

MORE AT Google

Great breakfast location with many different options and large portions which are good quality. I definitely had an 'eyes bigger than my stomach' moment here as I wasn't expecting good portions, but this place does not price gouge, you will leave full. Good tea and lovely service. Feels like a builders breakfast place with the chairs and tables, a nice cosy british feel to it.

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Daryl Sinclair . 2024-01-13

MORE AT Google

I had scrambled eggs on toast it took an age to come. The toast was hard scrambled eggs was not the hottest it looked like the waitress didn't want to be there

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Graeme M . 2023-12-11

MORE AT TripAdvisor

Came here as I wanted to try their french toast which they had on their online menu. After sitting down with the menu I found out they didn’t no longer have this so just decided to get a takeaway coffee instead. This took ages and by the time I got it to takeaway it was cold. I was then also charged for service charge although I didn’t eat in. Would really think again about coming again in the future if I do so.

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traveller28 . 2023-12-03

MORE AT TripAdvisor

Just not up to scratch for the prices asked. Go try a local cafe. Order messed was messed up a couple of times. Cold eggs Benedict. Could see the food waiting on the line at least 5 minutes while my partner's full English was finished... Do the Benedict last please.

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Alex Beaven (Nevbox) . 2023-12-01

MORE AT Google

Always a really good feed here, with a range of simple and extravagant breakfast food (three best food). Also I love the décor, its like a cosy living room in the middle of Croydon. I only wish they served filter coffee for that all American feel...

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Carly Whittaker . 2023-11-28

MORE AT Google

Friendly helpful staff who greeted us and offered us drinks straight away. Quick service. Food was delicious and pentiful. Good prices for what you got. Coffee was really nice as well.

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Casey Osborn . 2023-11-18

MORE AT Google

I do not think a business that is not a proper restaurant (let's get real this is essentially a cafe) should be applying a 12.5% service charge. Considering most people are there less than an hour just for a quick bite and coffee, it's taking extreme liberties considering it's not cheap in the first place. And for what service? Sitting down and taking an order? Should abolish this stealth charge. Even though it's technically "discretionary" it shouldn't be up to the customer to make a fuss to remove it. In all fairness food was tasty but expensive for the portion size.

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Aidan Marsh . 2023-11-04

MORE AT Google

Great service from start to finish but the food was very poor. I had the avocado smash with sourdough - unfortunately, you couldn’t taste the avocado due to the extreme amount of lemon/lime juice that was incorporated. Definitely not a place I would recommend nor go again - sry

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Shan Shan . 2023-10-13

MORE AT Google

The survice was amazing......took my mom here for her birthday, and she enjoyed every bit of it. She even got a complimentary drink. The breakfast was so delicious, we had to carry home the extra. We shall return.

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Charina Jones . 2023-10-08

MORE AT Google

The food is great but the staff is what makes this place so special. Really lovely people.

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April McDermott . 2023-09-17

MORE AT Google

Yummy food and really cosy atmosphere 10/10 would recommend

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Kirsten Perie . 2023-09-12

MORE AT Google

Resturant smelt of wet dog very weird, male waiter walked away when I entered Resturant this morning but lady was nice and saw me to my table at least afterwards but welcome could of been better. Food took a very long time but at least drinks were nice and came fairly quickly. Food was very over priced for what it was and was cold. Presentation was very average and quality of flavours and ingredients low even greggs or subway are way better. Safe to say I won't be going here again or recommend to anyone please avoid.

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Louise Anderson . 2023-09-08

MORE AT Google

Had a great visit with family, cant believe how delicious it was and we loved the atmosphere. Quite small inside for wheelchair users but the staff managed to accomodate my needs very well

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Tori Brooker . 2023-09-06

MORE AT Google

My whole family is feeling sick after eating here! Please avoid at all costs!

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Ib Ib . 2023-09-06

MORE AT Google

Excellent all round. Food was of great quality. Many choices of drink and food. We had someone with allergies and the staff went above what was needed to make sure he wasn't at risk. Would Highly recommend to anyone who's stuck for ideas and on the way into central London as it's next to the train station.

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Mewmin . 2023-08-27

MORE AT Google

I’ve been here once before but today I took my teenager. He had pancakes and wolfed them down so fast! He said they were the BEST. I had my usual avo, egg and cheese sandwich with hash browns and a latte. Delicious!

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Stephanie Davy . 2023-08-11

MORE AT Google

Sorry to say i feel this place is very overrated i don't mind spending money on good food but £40 + for undercooked poached eggs and a little fry up was not the highlight of my day. Won't be returning and i think I've been put off poached eggs for life 🤮

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Nicola Foley . 2023-08-07

MORE AT Google

A mixed bag - good food but some elements really hot and others cold - coffee tepid. Staff very obliging and happy to warm everything up but my beans were fridge cold!

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Rob Allen . 2023-07-10

MORE AT Google

Delicious bloody mary and fantastic fluffy pancakes. Breakfast burrito was also delicious 😋

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Jill Greenlees . 2023-07-01

MORE AT Google

The staff were attentive and helpful. Plus it was quiet considering it was Saturday brunch time. The menu seems limited compared to the Battersea branch.

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Nneka Ola . 2023-06-15

MORE AT Google

Love this place! Always my go-to for a catch-up with friends. Had breakfast/brunch here many times now and the food is amazing.

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Stevie Embree . 2023-06-11

MORE AT Google

Absolute rip off. We went for breakfast a few weeks back with the family. Whilst the food quality was good, portion sizes were stingy and certainly not worth the £100+ for 4 of us. Will find a local cafe instead which does a decent sized English breakfast.

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David Parry . 2023-06-10

MORE AT Google

Food quality is fairly good, but extremely over-priced. The price does not match the quality or compete in the area.

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Biffie Smith . 2023-06-04

MORE AT Google

Spend £60 on a meal and they can’t change over the couple streaks of bacon to not even 1 sausage

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ImKingKaii N . 2023-05-12

MORE AT Google

Took an hour to get a breakfast roll and a side of berries. Manager then seemed to be annoyed at the fact we asked for a refund on a side of berries.... won't be returning.

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Dan Tomlinson . 2023-04-22

MORE AT Google

Highly recommended hash browns are perfection 🥰

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Louise Mulhern . 2023-04-20

MORE AT Google

Lovely food, friendly staff. Good value for money.

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Beverley Carabache . 2023-04-15

MORE AT Google

This is very late 😔. Visited here for a friend's birthday brunch. I ordered a Fried chicken Rancheros but some wires got crossed and after a bit of a wait (it was manic that day the place was so packed) I received the Chorizo Rancheros! I don't eat pork😅. I let the staff know and bless them they felt so bad and correct my order and didn't charge me. Lovely place hard working staff good food what more could you want. Thanks to Gabe,Pawel,Lindon,David and our waitress Beth. Lovely experience ❤️

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Priscillia Adegbenle . 2023-04-02

MORE AT Google

Great food, great vegan options and great atmosphere!!

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Warren (Goodvibeswithwarren) . 2023-03-31

MORE AT Google

Wide variety of food choices but quality not so good from a taste perspective as well as food (5 people/meals) was cold. Some items not available and only pork-based meats served - no beef or chicken sausages. Friendly and efficient staff but for the cost of the meals compared to their taste, definitely over-priced.

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David Chapman . 2023-03-19

MORE AT Google

Happiest staff, lovely people, lovely food, lovely atmosphere. 🫡

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ELSAEED (ELSAEED) . 2023-03-18

MORE AT Google

The staff was friendly. It was a good meal.

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Nicola Brown . 2023-03-18

MORE AT Google

Really nice place for breakfast. meet up with a few mates enjoy the place defo going back.

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Asthma Ant . 2023-03-09

MORE AT Google

Waste of time and money. Food came out cold, bacon was crispy to the point of no return, unable to chew as was so hard. Overpriced. As a customer who went for the first time, more than disappointed .. Never again

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Miss C . 2023-03-07

MORE AT Google

Sehr leckeres Frühstück, man wird nach Allergien gefragt, sehr nette Bedienung.

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Frank Mittler . 2023-02-27

MORE AT Google

We went for pancake day and we had the most amazing sweet & salty pancakes 😍😍😍

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Claudia P . 2023-02-21

MORE AT Google

The food is good ,so is the staff but the prices are off the charts.

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Fauzia Ikram . 2023-02-19

MORE AT Google

Great little cafe bar with a nice atmosphere. Very welcoming staff and our server Beth could not have been more helpful. The food was excellent and top quality and well worth the price.

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Liam Murphy . 2023-02-17

MORE AT Google

Following a couple of recent visits with family and friends over the last few days, I was left really disappointed to see a material disparity in the consistency of the portion sizes served. In addition, I don’t think the vegetarian/vegan options are good value for the price point. A shame as this was a firm favourite of ours in the past.

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Omar H . 2023-02-12

MORE AT Google

Good service but could have been better. Food was really good and tasty.

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Daniel Castelino . 2023-02-11

MORE AT Google

When there for breakfast Sunday and atmosphere was awesome the staff were happy and think the manager Marcus was our server and done great Jon, going to be our new breakfast hun now , thank you

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Daniel Beal . 2023-02-09

MORE AT Google

We came to The breakfast club at around 12:20 and it was exceptionally busy. We got a table for 2 almost straight away, which we were very pleased about, despite the business. As soon as we sat down we got a drinks order in and Jack was very helpful informing me with the veggie options and letting me know if the cocoa powder was dairy free or not as i have a dairy intolerance. We ordered at 12:30 and our food came at My partner ordered The Big Stack and he found it was worth every penny. It tasted amazing and he couldn’t fault a single thing from it. I ordered the vegan All American and i found it was very nice, it was worth the price and it has a good sized portion of every item although i would recommend more fake bacon :) Over all: The Big Stack: 9:10 The Vegan All American: 8/10 The service: 9/10

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Ameerah . 2023-01-15

MORE AT TripAdvisor

They were not helpful and kind.

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Hacer Çelik . 2023-01-09

MORE AT Google

Brilliant location and has own indoor seating. Brunch was amazing and the service top notch! We forgot we were in Croydon Boxpark for a couple of hours! Highly recommend.

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Rani Singh . 2023-01-04

MORE AT Google

Better than expected! Went for a weekday brunch/treat, didn't need to book but would suggest you check b4 going. The staff are quick and so friendly, full English (6 pieces) and 4 hot drinks cost around £40 for 2 people - not the cheapest but worth it. Something for everyone on the menu which has a good selection. They're happy to change bacon for sausage or hash for mushrooms etc without quibble, and eggs happily cooked to specification. The food was really fresh and very good sized portions. However there is limited availability of basic cold drinks and the choice is a bit over priced, there are no toilets inside so you have to walk a few minutes to the main pop up ones which isn't ideal, and although wheelchair accessible the layout could be tricky to manoeuvre around as the are coloums/pillars inside. Despite being busy its not cramped, and I didnt feel rushed at all. Child friendly and possibly ok to leave buggies in view/outside. Limited paid parking nearby but easily accessible by train, tram, ample buses and a nice walk to/from the town centre. Even in the recent cold blitz it was cosy and warm inside so big coats are not needed!

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Deb . 2022-12-23

MORE AT Google

Amazing food and lovely service. Can't recommend enough. Little hard to find though, head up the stairs opposite nandos and go right.

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N M . 2022-12-23

MORE AT Google

One of the best restaurants for a pancake lover like me! The staff are very organised and customer service is commendable.

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James Lerwin Dela Peña . 2022-12-18

MORE AT Google

It's was just what I missed for long time ,all true fresh food , the best place for starting the day with healthy food, the total paid was correct and acceptable ,I spent more money and I wasn't happy in other places , service and food well done , I'll back again and again💕

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S M . 2022-11-26

MORE AT Google

Friendly staff and amazing food. Looking forward for the next time

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Oğuz Kağan Çayır . 2022-11-21

MORE AT Google

Croydon's best kept secret. See if you can find it. Excellent service and food. Would definitely recommend it, but not the cheapest full English breakfast I've had, although worth every penny 🤗🍽👍

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Andrew Conway . 2022-11-08

MORE AT Google

Want to give a massive well done to the team working Sunday 30th October. Kept smiling despite it being very busy and potentially short staffed. Efficient and hard working. Food was absolutely fantastic but seeing the FOH team pull together and not let sickness effect service deserves some recognition. Will be back

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Anna Stewart . 2022-10-31

MORE AT Google

I used to love this place but in the last year's they increased the prices and reduced their "protein". Twice I order chicken waffle and twice I got a very small piece of chicken for a whopping £16 + £3 extra If you want bacon on top. Absolutely too expensive for what it is. Sorry.

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Simone Luciani . 2022-10-20

MORE AT Google

Great place for delicious breakfast

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Kim Fryer (Butler) . 2022-10-20

MORE AT Google

Fabulous staff and lovely food. Popped in unexpectedly but really pleased I did. Blueberry pancakes with bacon and maple syrup were amazing.

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Paul B . 2022-09-29

MORE AT TripAdvisor

Well worth searching out. I had a: Spicy Chickpea Florentine (v) Spiced chickpeas & spinach, rich yolk poached eggs & harissa hollandaise on a toasted English muffin ...which had a chickpea and harissa based mid later between the muffin and egg (there was also a dash of spinach too). It made a delicious and tasty start to a very long day and kept me going well. I do love an excuse to eat spices for breakfast. Super coffee accompanied by slick service by gentle and friendly staff. I will definitely be going back there for breakfast, lunch or dinner when I'm in the area again.

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stewart bell . 2022-09-23

MORE AT Google

Me and my friend came for brunch and had a great and accommodating server named Amanfi. Great service and very friendly.

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Sophie . 2022-09-17

MORE AT TripAdvisor

Great service. Best Benedict I've ever had (chickpea Florentine). Great blueberry pancakes. Our whole family (including small kid) were very well taken care of.

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Ben Harack . 2022-09-05

MORE AT Google

Very slow service, took over an hour to get drinks! Food was tasty but massively overpriced. Won't be returning.

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Anna Millea . 2022-09-03

MORE AT Google

Good food but it is definitely overpriced. £7 for Orange juice ☹️☹️☹️

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Annabel Jones . 2022-09-03

MORE AT Google

I literally cannot get enough of the blueberry pancakes here! Staff are friendly, helpful and attentive. Food is always lovely. Manager is very involved and happy to chat. Child friendly, breastfeeding friendly, I would definitely recommend 👌

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Terie . 2022-08-30

MORE AT Google

Went with 2 friends at 8am today. The bacon roll was amazing value at £4. Lovely flavour. Fresh orange, wonderful coffee. Staff attentive great atmosphere what a great way to start the day

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Julie Rowe . 2022-08-26

MORE AT Google

'Driver at the restaurant' for the last 25 minutes!! Ordered 40 minutes ago, no one picks up the pone when I call. Absolute shambles of a business really!!!

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mistertjon . 2022-08-26

MORE AT Google

Great service and great food! The Canadian and Dutchie

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Délano Hantios . 2022-08-22

MORE AT Google

Came here on a Sunday morning quite excited to eat having had a great meal, drinks, and excellent service at a very busy Hackney Wick Breakfast Club a month ago, we expected a similar level of quality, experience, and service. How very wrong could we be. Firstly, quite a few menu items were not available including ruby slaw, avocado fries, “gherkins/pickled chilli’s” (which later found out they did have as they were served with my burger but was given the excuse, they didn’t have any when I questioned where the garnish was on my Bloody Mary). One of the members of staff was incredibly nice, well-mannered, and friendly, however, the rest of the team seemed clueless, lazy, and haphazard. He made as much effort as he could to make our meal enjoyable, but the rest of the team let him down. We waited ages (circa 15mins) to get served when the restaurant was only a third full and I eventually had to overtly grab their attention to save waiting a further eternity. One female member of staff just seemed to wander around doing nothing. We waited the best part of 15mins for our drinks to come out to find my Bloody Mary had no garnish as advertised. At Hackney Wick BC, it was served with a big stick of celery, fresh basil, a pickled chilli, pickled baby onion, and gherkin in a nice big Stein glass. Here it came with zero love, zero garnish, no straw. When I queried it, the waiter said he’d check and when he returned, he explained they’d run out of garnish. Clearly a lie from the lazy bar staff as my burger came with 2 out of the 5 garnishes. To add to the terrible service, they served the Chicken Burger, Buffalo Loaded Fries and “Lord of the Wings” telling us the avocado on toast would be 2-mins. We waited a further 25-mins for the avocado on toast by which time my food was going cold, so I had to start. The well-mannered and friendly waiter was so apologetic, explaining the kitchen had forgotten to add the eggs (didn’t realise it takes 25-mins to poach an egg, maybe they were waiting for the hens to produce it) and asked if he could get us a drink on the house. Having sorted an oat latte his supervisor/manager then got moody about it. Had I not been so exhausted and had the energy to complain I would have asked them to take the service and late food off the bill as it was simply textbook appalling service. Hindsight, I wish I had complained to the manager, but I can imagine I would have just got a fat dose of attitude back. As for the quality of the food… The burger was a solid 3.5/5. The loaded fries were ok, a 3/5 and the wings were awful, a 1/5. Would NOT recommend the wings. The sweetcorn was ok. The sourdough was burnt and unbuttered, avocado looking past its best (turning brown), however the egg was poached well - egg yolk still runny. Overall, I’d highly recommend NEVER coming here unless the management sorts out the issues with quality control, service, stock takes, training bar staff to make drinks correctly and the kitchen on timing and preparing food to ensure all plates go out together (not 25mins apart). Terrible experience. The only positive was the friendly and polite waiter, although this didn’t make up for the awful service. Food 3/10 Drinks 2/10 Service 1/10 Decor 4/10 OVERALL 2/10

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Justin T . 2022-08-22

MORE AT TripAdvisor

Excellent service and lovely food!

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Scott Randolph . 2022-08-21

MORE AT Google

Very good breakfast with a top team. Adapts to customers even if you are a foreigner. Beautiful set to eat super well and have a good time. Très bon breakfast avec une équipe top. S’adapte à la clientèle même si vous êtes étranger. Magnifique ensemble, pour bien manger et passer un bon moment.

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Kassandra MARTIN . 2022-08-18

MORE AT Google

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