The Brasserie @ The Swan in East Cambridgeshire - Phone Number, Reservations, Reviews

Shocking! Ordered two beef roasts. Waiter came out and told us there was only one so we had one chicken and one beef. Brought the roasts out but hadn’t brought cutlery out so left us sitting waiting with food in front of us. Had been told that they were serving roasts till 7 and this was before 5 so would expect to have been told if they were unable to serve a complete roast. Ours was clearly the leftovers. Dried out Yorkshires.. Three roast potatoes which tasted like they had been sitting cooked for 4 hours. And seasonal veg clearly equated to a dried out piece of roast carrot and a plateful of peas. Possibly the worst roast I have ever had out! And all for £17 each!! Against my judgement I was asked not to complain by who I was with but spoke to young man that was supposed to be in charge about how shocking it was and all he could do was smile and nod.

Visited this evening and ordered food at 6.55pm. All good, friendly staff, didn't mention any issues with the kitchen. 7.45pm I went back to the bar to see how long it would be before we would get our food. Bar staff member went to the kitchen to check and I stand at the bar for another 10 minutes waiting for an answer. Tells me it will be 10 minutes. 35 minutes later still waiting for food and I go back in to ask for a refund, lady at the bar says there was a table of 4 who have been waiting 2 hours. I'm not exaggerating when I say there were less than 20 customers there at this point, I can't understand why there was a two hour wait, or why we weren't warned when we ordered. As I went in to check on the refund I could then see our food ready to go, the staff didn't say anything about it being ready and then we saw them take it to another table who arrived an hour later than us. Genuinely incredible. 15 minutes later we get to the Merry Monk, tell them we're starving and get food on the table in 5 minutes. Go there instead!!!! It's a shame as the staff are friendly and it's a location on the river

Wow.Once again the food,service and whole experience was awesome.We really enjoyed our lunch here.Highly recommend stopping here if you are in the local area

Loved it. Fantastic food. Lovely service. Highly recommended!!!

A lovely find! Great to sit outside or inside. Lovely atmosphere and friendly staff. All reasonably priced and yummy food!

Absolutely fantastic food (veggie options too) in a lovely environment by the river 😊

Originally gave less stars as had an issue but it was kindly solved by the owner .The food was very good

Totally excellent this time. A few months ago was not so good but brilliant now. Very nice Rioja.

A very pleasant atmosphere with a great view to the river and a cozy bar area